{
    "0": {
        "code": 0,
        "desc": "Therequestedoperationwassuccessfullycompleted.",
        "first_action": "Noactionisneeded,unlessadatabasewasbackedup",
        "full_action": "Noactionisneeded,unlessadatabasewasbackedup\nthroughadatabaseextensionproduct(forexample,NetBackupforOracleor\nNetBackupforSQLServer).Inthoseinstances,code0meansthebackupscript\n(thatstartedthebackup)ranwithouterror.However,youmustcheckotherstatus\nasexplainedintherelatedNetBackupmanualtoseeifthedatabasewas\nsuccessfullybackedup."
    },
    "1": {
        "code": 1,
        "desc": "Therequestedoperationwaspartiallysuccessful.",
        "first_action": "Afileoradirectorypathismorethan1023characterslong.",
        "full_action": "ReviewtheAllLogEntriesreportandalsotheprogress\nlog(ifthereisone).\nThefollowingaresomeoftheproblemsthatcanappearunderstatuscode1:\n■ Afileoradirectorypathismorethan1023characterslong.\nForNetBackupSnapshotClient,themaximumpathnamelengthis1000\ncharactersforsnapshotbackups,not1023.Whenthesnapshotiscreated,a\nnewmountpointisaddedtothebeginningofthefilepath.Ifthenewmount\npointplustheoriginalfilepathexceeds1023characters,thebackupfailswith\nstatuscode1.Theprogresslogincludestheentry\nERR-Skipping long dir path.\n■ Youcannotopenafile.\nThefilemayhavebeenlockedforsomereason.\n■ ThefollowinginformationappliesonlytoUNIXsystems:\nNetBackupcannotgetthelinknameofafile.\n■ ThefollowinginformationappliesonlytoUNIXsystems:\nNetBackupcannotprocessasparsefile.\n■ Areaderrorthatwasencounteredinafile.\n■ Fileisofanunknowntype,ormaybehidden.\n■ ThefollowinginformationappliesonlytoUNIXsystems:\nThe lstatsystemcallfailsonafilethatiseligibletobebackedup.Thiserror\nmaybeapermissionproblem.\n■ ThefollowinginformationappliesonlytoUNIXsystems:\nAfilecannotbelockedthathasmandatorylockingenabled.\n■ Asyntheticbackupjobmayterminatewithastatuscode1underthefollowing\nconditions:\n■ Noimageswerefoundtosynthesize(statuscode=607).\n■ TIRinformationhasbeenprunedfromcomponentimages(statuscode=\n136).\n■ Imageformatisunsupported(statuscode=79).\nThesyntheticbackupjoblogstheactualstatuscodeintheNetBackuperror\nlog.RefertothedocumentationforthecorrespondingNetBackuperrorcode\nforthecorrectiveactiontotake.\n■ ABMRjobmayterminatewithstatuscode1inthefollowingsituation:\nYousavetheBMRconfigurationanditreturnsanerroreventhoughthechild\njobscompletedsuccessfully.Forinformation,examinethe Detailed Statustab\nofthe Job Detailsdialogbox,orthe nbjmunifiedlog(originatorID117).\n■ Apolicythatcontainsmultiplebackupscriptsstartsascheduledbackupofa\nUNIXdatabaseextensionclient.Ifitfailswithastatuscode1,someofthe\nbackupscriptsreturnedafailurestatus.\n■ OnclientsusingWindowsOpenFileBackups(WOFB)tobackupopenoractive\nfiles,thefollowingmayoccur:\nVolumesnapshotswerenotenabledsuccessfullyforthebackup.\nThefollowingloggingmessagesshouldappearinthe bpbkar32logsifvolume\nsnapshotswerenotsuccessfullyenabled.\nIfmultistreamedbackupjobsareenabled,logmessagessimilartothefollowing\nappearthatindicatevolumesnapshotswerenotenabledforthemultistreamed\nbackupjob:\n11:05:44.601 AM: [1536.724] <4> tar_backup::V_AddToFI_XBSAObj:\nINF - Volume snapshots not enabled for: D:\\Directory1\nIfmultistreamedbackupswerenotenabled,logmessagessimilartothefollowing\nappear,whichindicatevolumesnapshotswerenotenabledforthenon-streamed\nbackupjob:\n1:59:41.229 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_CreateSnapshot: INF -\n===============================\n1:59:41.229 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_CreateSnapshot: INF - Attempting to\ncreate snapshots for D:\\Directory1\n1:59:41.229 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_CreateSnapshot: INF - CREATE request:\nC:\\Program Files\\VERITAS\\NetBackup\\bin\\bpfis create -fim VSP\n\"D:\\ Directory1\"\n1:59:41.799 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_ParseBpfisOutput: INF - Snapshot\ncreation, FIS_ID: 1058813981\n1:59:41.799 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_ParseBpfisOutput: INF - Snapshot creation\nEXIT STATUS 11: system call failed\n1:59:41.799 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_CreateSnapshot: INF - Snapshot creation\nwas not successful\n1:59:41.799 PM: [2076.2088] <4>\nV_Snapshot::V_Snapshot_CreateSnapshot: INF -\n===============================\nInthiscase,examinethe bpfislogsforerrormessagesregardingsnapshot\ncreationfailures.Moredetailsareavailableonthe bpfislogs.\nSeetheNetBackupSnapshotClientAdministrator’sGuide.\nInthebpfislogs,thefollowingmessagesmayappearwhensnapshotcreation\nfailsforWindowsOpenFileBackup:\nFirstmessage:\n04:01:14.168 [376.2364] <32> onlfi_fi_split: VfMS error 11; see\nfollowing messages:\n04:01:14.168 [376.2364] <32> onlfi_fi_split: Fatal method error\nwas reported\n04:01:14.168 [376.2364] <32> onlfi_fi_split: vfm_freeze_commit:\nmethod: VSP, type: FIM, function: VSP_make\n04:01:14.168 [376.2364] <32> onlfi_fi_split: VfMS method error\n3; see following message:\n04:01:14.168 [376.2364] <32> onlfi_fi_split: snapshot services:\nsnapshot creation failed: invalid argument(s).\nCause:VSPwasnotenabledbecausetheVSPsnapshotforthebackupdid\nnotmeetthespecifiedminimumtimeintheBusyFileWaitVSPsetting.\nEitherincreasetheBusyFileTimeoutVSPsetting(recommendedsetting:300\nsecondsormore)orsubmitthebackupjobwhenthevolumehaslessactivity.\nSecondmessage:\n04:17:55.571 [1636.3224] <2> onlfi_vfms_logf: snapshot services:\n(null): There was an unexpected error while preparing the VSP\nsnapshot transaction. Dumping the parameter array to provide\nmore information: Error 112 from VSP_Prepare\nCause:VSPwasnotenabledforthebackupbecausetheclientfortheVSP\nSnapshotCachefilesdoesnothaveenoughfreediskspace.\nFreeupdiskspaceonthevolumesbeingbackedup.\nThirdmessage:\nIfMicrosoftVolumeShadowCopyService(VSS)isusedastheWindowsOpen\nFileBackupsnapshotproviderandsnapshotcreationfails,refertothefollowing:\nEventViewer’sApplicationandSystemLogsforerrorinformation.\n■ Asnapshoterrormayhaveoccurred.Also,youmayhavesomeclientsthatuse\ntheWindowsOpenFileBackupoptiontobackupopenoractivefiles.Inthis\ncase,alogmessageinthe bpbkar32debuglogappears,whichindicatesthat\nasnapshoterroroccurred.\nThefollowingisanexampleofasnapshoterror:\n8:51:14.569 AM: [1924.2304] <2> tar_base::V_vTarMsgW: ERR -\nSnapshot Error while reading test.file\nSeetherecommendedactionsunderstatuscode156.\n■ ThebackupofMicrosoftExchangeServerincludedmultipledatabases,butnot\nallofthedatabaseswerebackedupsuccessfully.Reviewthejobdetailsfor\nstatementsaboutthedatabasesthatwerenotbackedup.Inafulloradifferential\nbackup,thetransactionlogsaretruncatedforanydatabasesthatarebacked\nupsuccessfully.Thetransactionlogscanberestoredfromthebackupimage\nevenifbackupsofotherdatabasesfail.Warning:Anydatabaseforwhichthe\nbackuphasfailedisunprotectedbythisbackup.\n■ Agranular-enabledbackupofMicrosoftExchangeServersuccessfullybacked\nupthedatabases,butthesecondGRTphasetocapturemailbox-levelinformation\nfailed.Reviewthejobdetailsforthecauseofthefailure.Inafulloradifferential\nbackup,transactionlogsaretruncatedforthedatabasesthatarebackedup\nsuccessfully,regardlessofwhethertheGRTphasesucceeds.Anydatabase\nthatisbackedupsuccessfullycanberestoredfromthebackupimageevenif\ntheGRTphasefails.\n■ DuringVMwarebackup,thevirtualmachinecannotbeunlockedtoallowstorage\nmigration.\nThevirtualmachinecanberestoredfromthisbackup.However,youmaywant\ntocorrectthisproblembeforethenextbackup.\n■ DuringVMwarebackup,thevirtualmachinesnapshotcannotbedeletedorthe\nvirtualmachine'sdiskscannotbeconsolidated.\nThevirtualmachinecanberestoredfromthisbackup.However,youmaywant\ntocorrectthisproblembeforethenextbackup.\n■ DuringVMwarerestore,thevirtualmachinecannotbeimportedintovCloud.In\ntheActivityMonitor,theDetailedStatustabofthejobdetailsincludesmessages\nfromvCloudDirectorthatindicatethereasonfortheerror.\nTherestoredvirtualmachineispresentonthedestinationvCenter.However,\nyoumustmanuallyimportitintovCloud.\nANetAppNDMPacceleratorbackupmayterminatewithastatuscode1withthe\nfollowingclockdiscrepancywarningsforthevolumes:\n■ Clock discrepancy detected between NDMP filer and NetBackup\nMedia Server.\n■ If this is not expected, please perform a backup with Accelerator\nforced rescan enabled.\n■ In order to stop seeing these messages, please address\nclock discrepancy.\nOneofthefollowingsituationscancausetheclockdiscrepancyissue:\n■ IftheNetAppfilerandNetBackupNDMPbackuphosthaveatimedifference\nofmorethanonehour,aclockdiscrepancywarningisdisplayed.Thiswarning\nisdisplayedforallofthevolumes.\nCheckthetimedifferencefortheaffectedvolumesandupdateasrequired.Or\nuseamediaserverthatisinthesametimezoneasthefiler.\nNote:AnNTPserveristherecommendedmethodtoensurethecorrecttime.\n■ IfanySnapMirror(DataProtection)volumehasalagtimeofmorethanone\nhour,thewarningsappearforthatvolume.\nUsethefollowingcommandtodetermineifthevolumeisaDataProtection\nvolumeandifthelagtimeisgreaterthanonehour:\n■ ForNetAppClusteredDataONTAP(cDOT):\nsnapmirror show -fields lag-time\n■ ForNetApp7-mode:\nsnapmirror status\nIfDataProtectionvolumesarefoundonthefiler,either:\n■ BrowsetoandselectthevolumesforbackupintheBackupSelectionsfor\ntheNetBackuppolicy.\n■ UsetheVOLUME_EXCLUDE_LISTwiththeALL_FILESYSTEMSdirective\ntoexcludethemirrorvolumes.\nWhenaVMwareagentlessrestoreisperformed,therestorecancauseoneofthe\nfollowingissues:\n■ Failedtodetachthevmdk%sortheSCSIcontrollertowhich%svmdkis\nattachedfromthedestinationVM%sduringcleanup.\nManuallydetachthevmdkorthecontroller.\n■ DeletionoftemporaryVM%sfailedwitherror%d.\nManuallydeletethespecifiedVM.\n■ Failedtocleanthestaginglocation%sondestinationVM%s.\nManuallydeletethestaginglocation.\n■ Failedtoattachthetemporaryvmdk%stothedestinationVM%switherror\n%d.\nMakesurethatthetargetVMhasatleastoneParavirtualcontrollerwithavailable\nLUNs.\n■ FailedtouploadtheprocessrenamefiletothedestinationVM%switherror\n%d.\nMakesurethereissufficientspaceavailableintargetVM.ReviewthebpVMutil\nlogfileonthetargetVMforadditionalinformationonthisissue.\n■ Failedtorestoretheselectedfilesandfolders.\nReviewthe tarlogtotroubleshootthisissue.\n■ FailedtoidentifythenewlyattacheddeviceondestinationVM%s.Onepossible\ncauseisthatthedestinationVMusercredentialshaveinsufficientpermissions.\nItisrecommendeddestinationVMusercredentialshaverootoradministrative\nprivileges.\nNetBackupdidnotfindoneormoreSQLServerdatabasesthatwerespecifiedin\ntheintelligentgroupintheSQLServerpolicy.Amessagelikethefollowingis\nincludedintheerrorlog.\n08:31:05.561 [5736.15584] <2> debuglog: <16> bphdb do_script: ERR -\nexit status: 5465 Could not find database objects during backup.\n08:31:05.561 [5736.15584] <2> debuglog: <16> bphdb do_script: INF -\nPartial success status so switch status from <5465> to <1>\nPerformoneofthefollowingactionstoresolvetheissue:\n■ Reviewtheintelligentgroupinthepolicyandadjustthequery.Ifnoactionis\ntaken,anydatabasesthatNetBackupcan’tfindduringafuturebackupare\nskippedandthe Database stateforthesedatabasesischangedto\"Deleted\".\n■ Ifyouwantcontinuedaccesstothedatabase,youcanuseNetBackuptorecover\nit."
    },
    "2": {
        "code": 2,
        "desc": "noneoftherequestedfileswerebackedup",
        "first_action": "ThefollowinginformationappliesonlytoLotusNotes:",
        "full_action": "Dothefollowing,asappropriate:\n■ ThefollowinginformationappliesonlytoLotusNotes:\nThiserroroccurswhenarchivestyleloggingisnotenabledfortheLotusDomino\nserveronUNIX.Italsooccurswhenanotherbackupofthetransactionlogsis\ninprogress.\n■ Seethetroubleshootingtopicoftheappropriateguideforadescriptionof\ntroubleshootingtools:\n■ NetBackupforMicrosoftSQLServerAdministrator’sGuide\n■ NetBackupforLotusNotesAdministrator’sGuide\n■ NetBackupforEnterpriseVaultAgentAdministrator’sGuide"
    },
    "3": {
        "code": 3,
        "desc": "validarchiveimageproduced,butnofilesdeletedduetonon-fatal problems",
        "first_action": "Examinetheprogresslogorstatusofthearchiveonthe",
        "full_action": "Examinetheprogresslogorstatusofthearchiveonthe\nclienttodetermineifyouneedtoretrythearchiveafteryoucorrecttheproblem.If\ntheproblemisnotseriousandthefileswerebackedup,youcanmanuallydelete\nthefiles.Toverifythefilesthatwerebackedup,usetheNetBackupclient-user\ninterfaceinrestoremodeandbrowsethefilesinthearchive.\nApossiblecauseforfilesnotbeingdeletedisthatyoudonothavethenecessary\npermissions.NetBackupcannotdeletefilesunlessyouaretheuserthatownsthe\nfiles,asuperuseronUNIX,oranadministratoronWindows."
    },
    "4": {
        "code": 4,
        "desc": "archivefileremovalfailed",
        "first_action": "Verifythatyouhavepermissiontodeletethefilesandthat",
        "full_action": "Verifythatyouhavepermissiontodeletethefilesandthat\ntheread-onlyflagisnotsetforthefiles.OnUNIXclients,verifythatyouhavewrite\npermissiontothedirectoriesthatcontainthefiles.Sincethebackupwassuccessful,\nyoucandeletethefilesthatwerebackedup.(Ifyoudonothavethenecessary\npermissions,havethesystemadministratordeletethefiles.)"
    },
    "5": {
        "code": 5,
        "desc": "Restorefailedcompletely.",
        "first_action": "IfusingAzure,contactyourcloudprovidertoincreasethethresholdlimit.",
        "full_action": "Tocorrectthisissue,trythefollowingsolutionsas\nappropriate:\n■ IfusingAzure,contactyourcloudprovidertoincreasethethresholdlimit.\n■ IfyoutrytorestoreareplicatedcopyofEC2,createanewkey-pairinthe\ndestinationregion.Thenewkey-pairmustbeconsistentwiththekey-pairinthe\nsourceregion.\n■ Sourcesnapshotmustberetainedonthecloudprovideruntiltheimageexpiration\ndurationisselectedintheprotectionplan.\nWhenaVMwareagentlessrestoreisperformed,therestorecancauseoneofthe\nfollowingissues:\n■ FailedtouploadrecoverytoolondestinationVM%switherror%d.\nMakesurethereissufficientspaceorpermissionsavailableatthestaging\nlocation.\n■ FailedtoextracttherecoverytoolonthedestinationVM.\nConfirmthereissufficientspaceavailableatthestaginglocation%sinthetarget\nVM.\nWhenagranularrestorefails,performthefollowing:\n■ For lvmand ldmdisksgranularrestore,upgradetheSnapshotManagerto\nversion10.0.\n■ Ensurethatrestoredestinationpathisaccessiblewithsufficientprivilegesand\ndiskspace.\n■ Thefilewiserestoreerrorandwarningreportisavailableonsourcehost\n(WindowsorLinux)asfollows:\n■ Windowshostpath:\nC:\\ProgramData\\Veritas\\CloudPoint\\restore\\<job-id>/\n■ Linuxhostpath: /root/veritas/<job-id>/\nTheselocationsprovidethedetailsofthediskwiserestoredfilestatus.\nForexample:\nD#.log -> Existing log file which shows higher level failure\nD#-Error.log ->This file is generated only when an error\n(at least one) is displayed during the copy process.\nThis file logs the Actual Exception / OS exception.\nD#-Warning.log -> This file is generated only when a warning message\n(at least one) is displayed during the restore task."
    },
    "6": {
        "code": 6,
        "desc": "Userbackupfailed",
        "first_action": "Ensurethattheappropriateplug-inisconfiguredinthewebUIwiththe",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethattheappropriateplug-inisconfiguredinthewebUIwiththe\nappropriatecredentials.Ifthecredentialsarechanged,ensurethattheyare\nupdatedfromthewebUI.\n■ Detachthediskfromthetargetinstance.\nTable 1-1 RestorefailedduetoSSLcertificateissuesorconnectivityissues\nbetweenSnapshotManagerandAzureorAzureStack\nRecommended actionMessage\nCopythelatestCRLintotheECA_CRL_PATH\npathorensuretheCRLdistributionpoint\nURL,fromtherespectivehostcertificate,is\naccessiblefromtheSnapshotManager.\nUnabletoretrievethecertificateCRL.Ifyou\nhaveconfiguredtheECA_CRL_PATH,ensure\nthatvalidCRLsarepresentatthelocation.\nCheckiftheCRLURLisaccessiblefromthe\nSnapshotManager.\nContactyoursecurityadministratortoensure\nthattheserverpresentsavalidcertificate.\n■ Ifthecertificatewasrevokedinerror,\nreissueacertificateforthehost.\n■ Ifthecertificatewasrevokedasintended,\nanattemptedsecuritybreachmayhave\noccurred.\nTheAzureorAzureStackservers’certificate\nisrevoked.Ensurethatthecertificatesare\nnotrevokedbycertificateauthority.\nTable 1-1 RestorefailedduetoSSLcertificateissuesorconnectivityissues\nbetweenSnapshotManagerandAzureorAzureStack\n(continued)\nRecommended actionMessage\nEnsurethatthelatestCRL’sareuploadedat\ntheECA_CRL_PATHpath.\nYoucanupdatetheNetBackupCRLcache\nmanuallybyusingthefollowingcommandon\nSnapshotManager:\ndocker exec -i flexsnap-certauth bash -c\n'/usr/openv/pdde/pdopensource\n/nbcertcmdtool/nbcertcmdtool -atLibPath\n/usr/openv/pdde/pdopensource/nbcertcmdtool\n-updateCRLCache'\nThecertificaterevocationlist(CRL)isexpired.\nEnsurethattheECA_CRL_PATHisupdated\nwiththelatestCRL.\nReviewyourSnapshotManager'ssystem\ntimeorprovideavalidCRL.\nThecertificaterevocationlist(CRL)isnotyet\nvalid.\nChecktheCRLusingtheopensslcommand\norcontactyourSecurityAdministrator.\nThedateoflastupdateofthecertificate\nrevocationlist(CRL)isnotinavalidformat.\nChecktheCRLusingtheopensslcommand\norcontactyourSecurityAdministrator.\nThedateofnextupdateofthecertificate\nrevocationlist(CRL)isnotinavalidformat.\nReviewthecertificateandensurethevalidity\nofitbycheckingthecertificatetomakesure\nthattheenddateisvalid.\nCheckiftheSnapshotManager'sclockisin\nsyncwiththespecifiedserver.Correctthe\ntimeonthehost,ifnecessary,andrerunthe\noperation.Iftheproblemcontinues,saveall\noftheerrorloginformationandcontact\nCohesityTechnicalSupport.\nTheAzureorAzureStackservercertificate\nisexpired.Ensurethattheserverhasavalid\ncertificate.\nCheckiftheSnapshotManager’sclockisin\nsyncwiththespecifiedserver.Correctthe\ntimeonthehost,ifnecessary,andrerunthe\noperation.Iftheproblemcontinues,saveall\noftheerrorloginformationandcontact\nCohesityTechnicalSupport.\nTheAzureorAzurestackserverscertificate\nisnotyetvalid.\nTable 1-1 RestorefailedduetoSSLcertificateissuesorconnectivityissues\nbetweenSnapshotManagerandAzureorAzureStack\n(continued)\nRecommended actionMessage\nEnsurethatthecertificatefileisconfigured\ncorrectlyattheECA_TRUST_STORE_PATH\nlocatedinthebp.conffileontheSnapshot\nManager.\nReruntheoperation.Iftheproblempersists,\nsavealloftheerrorloginformationand\ncontactCohesityTechnicalSupport.\nUnabletofindthepublicrootandintermediate\ncertificatesoftheAzureStackserver.\nEnsurethatthevalidCRLfileisconfigured\nontheSnapshotManagerforAzureorAzure\nStackbytheECA_CRL_PATH.\nFailedtoloadtheCertificateRevocationList\n(CRL)fromCRLcache.Ensurethatthevalid\nCRLfileisconfiguredontheSnapshot\nManagerforAzureorAzureStackby\nECA_CRL_PATH.\nEnsurenetworkconnectivitybetweenthe\nSnapshotManagerandtheAzureorAzure\nStackserver.\nFailedtoconnecttotheAzureorAzureStack\nserver.Ensurenetworkconnectivitybetween\nSnapshotManagerandtheAzureorAzure\nStackserver.\nContactCohesityTechnicalSupport.CannotusethespecifiedSSLcipherfor\nAzureorAzureStackserver.\nReruntheoperation.Iftheproblempersists,\nsavealloftheerrorloginformationand\ncontactCohesityTechnicalSupport.\nOperationfailedwithcURLerror:"
    },
    "7": {
        "code": 7,
        "desc": "thearchivefailedtobackuptherequestedfiles",
        "first_action": "Verifythatyouhavereadaccesstothefiles.Checkthe",
        "full_action": "Verifythatyouhavereadaccesstothefiles.Checkthe\nprogresslogorthestatusontheclientformessagesonwhythearchivefailed.\nCorrectproblemsandretrythearchive.\nOnWindowsclients,verifythattheaccountusedtostarttheNetBackupservices\nhasreadaccesstothefiles."
    },
    "8": {
        "code": 8,
        "desc": "unabletodeterminethestatusofrbak",
        "first_action": "Checkforanewcorefiletoseeif rbakquitabnormally.",
        "full_action": "Checkforanewcorefiletoseeif rbakquitabnormally.\nCheckthepsoutputtoseeifrbakishung.Ifso,cancelitandtryagain.Checkthe\nprogresslogforanyunusualmessagesfrom rbak."
    },
    "9": {
        "code": 9,
        "desc": "anecessaryextensionpackageisnotinstalledornotconfiguredproperly",
        "first_action": "Verifythattherequiredextensionproductisinstalledand",
        "full_action": "Verifythattherequiredextensionproductisinstalledand\nconfigured."
    },
    "10": {
        "code": 10,
        "desc": "allocationfailed",
        "first_action": "Freeupmemorybyterminatinganyunneededprocesses",
        "full_action": "Freeupmemorybyterminatinganyunneededprocesses\nthatconsumememory.Addmoreswapspaceorphysicalmemory."
    },
    "11": {
        "code": 11,
        "desc": "systemcallfailed 100NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheAllLogEntriesandProblemsreportstodeterminethesystemcall",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheAllLogEntriesandProblemsreportstodeterminethesystemcall\nthatfailedandotherinformationabouttheerror.\n■ nbjmandnbproxyreturnstatuscode11whenanexceptionisprocessed,such\naswhennbproxyobtainspolicyorconfigurationinformation.Examinethenbjm\nunifiedlog(originatorID117)orthe nbproxylegacylogformoredetailonthe\ncauseoftheerror.\n■ Afrequentcauseisthattheserver’sfilesystemisfull.Forexample,youmay\nseeamessagesimilartothefollowingintheProblemsreportor bpdbmdebug\nlog:\n06/27/95 01:04:00 romb romb db_FLISTsend failed: system call\nfailed (11)\n06/27/95 01:04:01 romb romb media manager terminated by parent\nprocess\n06/27/95 01:05:15 romb romb backup of client romb that exited with\nstatus 11 (system call failed)\nOnUNIXsystems,runa dfcommandonthe /usr/openv/netbackup/db\ndirectory.\nIfthe dfcommanddoesnotrevealtheproblem,checkthe bpdbmdebuglogs\nordoa grepforthemessage\nsystem call failed\nInrelevantfilesunderthedirectory /usr/openv/netbackup/db/error/\nOnWindowssystems,verifythatthediskpartitionwhereNetBackupisinstalled\nhasenoughroom.\n■ Verifythatthesystemisnotrunningoutofvirtualmemory.Ifvirtualmemoryis\ntheproblem,turnoffunusedapplicationsorincreasetheamountofvirtual\nmemory.\nToincreasevirtualmemoryonWindows,dothefollowingintheorderpresented:\n■ DisplaytheControlPanel.\n■ Double-click System.\n■ Onthe Performancetab,set Virtual Memorytoahighervalue.\n■ ThefollowinginformationappliesonlytoUNIXclients:\nCheckforasemaphoreproblem.Thiserrormayoccurbecausethesystem\ndoesnothaveenoughallocatedsemaphores.Itismostcommonlyseenon\nSolarisserverswhenanRDBMSisalsorunning.\nThesymptomsoftheproblemvary.Insomecases,errormessagesinthe\nNetBackuplogindicateabackupfailureduetoanerrorinsemaphoreoperation.\nAnothersymptomistheinabilityoftheNetBackupdevicemanagerdaemon,\nltid,toacquireaneededsemaphore.\nSystemrequirementsvary;thus,nodefiniterecommendationscanbemade.\nOnecustomerrunningNetBackupandORACLEonaSolarisservermadethe\nfollowingchangestothe/etc/systemfileandthenrestartedthesystem(boot\n-r).Thechangeswereadequate.\nset semsys:seminfo_semmni=300\nset semsys:seminfo_semmns=300\nset semsys:seminfo_semmsl=300\nset semsys:seminfo_semmnu=600\nSettheseattributestoavaluegreatenoughtoprovideresourcestoall\napplicationsonyoursystem.\n■ Examineotherdebuglogsortheprogresslogorstatusontheclient.Examine\nthenbjmunifiedlog(originatorID117)formoredetailonthecauseoftheerror.\nIncaseofNetAppstorage,ensurethatthefollowingconfigurationsaredonein\nNetAppsystemmanager:\n■ Enable Make snapshot (.snapshot) directory visibleoption.\n■ Disable Automatically delete older Snapshotcopies."
    },
    "12": {
        "code": 12,
        "desc": "fileopenfailed",
        "first_action": "Ifyouwantthepathforthediskstorageunittoresideintherootfilesystem:",
        "full_action": "Dothefollowingasappropriate:\n■ Ifyouwantthepathforthediskstorageunittoresideintherootfilesystem:\nOpenthe Change Storage Unitdialogboxinthe NetBackup Administration\nConsoleandselectthecheckbox: This directory can exist on the root file\nsystem or system disk.\n■ Ifthespecifiedpathforthediskstorageunitisnotintherootfilesystemor\nsystemdevice,verifythatthepathisinamountedfilesystem.\n■ Ifthespecifiedpathforthediskstorageunitisintherootfilesystemorsystem\ndevicebutdoesnotneedtobethere,usethe Change Storage Unitdialogbox\ntospecifyadifferent(non-root)pathinamountedfilesystem.\n■ ChecktheNetBackupProblemsreport.Trytodeterminethefileandwhythe\nerroroccurred.Apossiblecauseisapermissionproblemwiththefile.For\ndetailedtroubleshootinginformation,createadebuglogdirectoryfortheprocess\nthatreturnedthisstatuscode.Then,retrytheoperationandchecktheresulting\ndebuglog.\n■ ForNetBackupLotusNotes,point-in-timerestorejobsmayfailwithastatus12.\nThesejobsareinitiatedfromthemasterserverbyusingeitherthe NetBackup\nAdministration ConsoleortheBackup,Archive,andRestoreinterface.Their\nfailureisreportedintheNetBackuptarlogfile.(ForWindows,thisfileislocated\ninthe install_path\\NetBackup\\logs\\tarfolder.ForUNIX,itislocatedinthe\n/usr/openv/netbackup/logs/tarfolder.)IftheinstallpathoftheNetBackup\nmasterserverisdifferentfromtheinstallpathoftheNetBackupclient,the\nautomaticrestoreofLotustransactionlogextentsduringrecoveryoftheLotus\ndatabasefail.NotethattheActivityMonitorshowsastatus0(successful).The\ntarlogontheclient,however,showssuccessfortherestorebutafailure(status\n12)fortheLotusdatabaserecovery.\nPerformtherestorejobfromtheBackup,Archive,andRestoreinterfaceonthe\nNetBackupclient.\n■ ForNetBackupSnapshotClient,statuscode12mayappearinthe\n/usr/openv/netbackup/logs/bptmor bpdmlogwiththefollowing:\ntpc_read_config failed: cannot open file\n/usr/openv/volmgr/database/3pc.conf\nThisstatuscodemayindicatethatthepolicyisconfiguredwitheitherthe\nNetBackupmediaserverortheThird-partyCopyDeviceastheoff-hostbackup\nmethod,butthe 3pc.conffiledoesnotexistorisinthewronglocation.\nInstructionsareavailableonhowtocreatethe 3pc.conffile.\nSeetheNetBackupSnapshotClientAdministrator’sGuide.\n■ ForaFlashBackuppolicy,iftheCACHE=entryfollowsthesourcedataentry,\nthebackupfailswithstatuscode12.Messagessuchasthefollowingappearin\nthe /usr/openv/netbackup/logs/bpbkarlogsontheclient:\n09:55:33.941 [6092] <16> bpfsmap: ERR - open_snapdisk: NetBackup\nsnapshot enable failed error 3\n09:55:33.942 [6092] <32> bpfsmap: FTL - bpfsmap: can't open\nsnapshot disk /dev/rdsk/c4t1d0s3 errno 0\n09:55:33.950 [6092] <16> bpbkar Exit: ERR - bpbkar FATAL exit\nstatus = 12: file open failed\n09:55:33.956 [6092] <4> bpbkar Exit: INF - EXIT STATUS 12: file\nopen failed\n09:55:33.957 [6092] <2> bpbkar Exit: INF - Close of stdout\ncomplete\nChangetheorderofthebackupselectionslistsothattheCACHEentryprecedes\nthesourcedataentry.(Thesourcedataentryspecifiestherawpartitionthat\ncontainsthefilesystemtobebackedup.)"
    },
    "13": {
        "code": 13,
        "desc": "filereadfailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhereandwhytheproblem",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhereandwhytheproblem\noccurred.\n■ Checkthatnetworkcommunicationworksproperly.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ ForaFlashBackupclient,checkthe /var/adm/messageslogforerrorslikethe\nfollowing:\nMar 24 01:35:58 bison unix: WARNING: sn_alloccache: cache\n/dev/rdsk/c0t2d0s3 full - all snaps using this cache are now\nunusable\nThiserrorindicatesthatthecachepartitionisnotlargeenough.Ifpossible,\nincreasethesizeofthecachepartition.Or,ifmultiplebackupsusethesame\ncache,reducethenumberofconcurrentbackups.Toreducethenumber,\nreschedulesomeofthemorrescheduletheentirebackuptoatimewhenthe\nfilesystemislessactive.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode.Thenretrytheoperationandcheckthe\nresultingdebuglog.\n■ Ensurethatthelatestservicepacksforallproductsandcomponents(SQL\nServer,Exchange,Notes,etc.)havebeeninstalled.\n■ Ensurethatallthenetworkhardware(NICs,hubs,switches,routers,etc.)\nthroughouttheenvironmentaresettofullduplex,nothalfduplex.\n■ CheckthefollowingitemsregardingtheNICsinyoursystem:\n■ UpgradetothelatestNICdriversthroughoutthesystem.\n■ EnsurethatallNICsaresettofullduplex,nothalfduplex.\nSeeTroubleshootingnetworkinterfacecardperformanceintheNetBackup\nTroubleshootingGuide.\n■ IncreasethetimeoutsettingsontheNIC.\n■ IfNICteamingisimplemented,deactivatefortestingpurposes.\n■ ReplacetheNICitselfontheaffectedclientorserver.\n■ ForNetBackupSnapshotClient,statuscode13mayappearinthe\n/usr/openv/netbackup/logs/bpbkarlog.\nThelogcanindicatethefollowing:\n■ ThefilestobackupresideonanIDEdriveasopposedtoSCSI.Theoff-host\nbackupmethodwassettoeitherNetBackupmediaserverorThird-Party\nCopyDevice.Ifyouuseoff-hostbackup,thediskthatcontainstheclient\nfilesmustbeaSCSIorFibreChanneldevice.\nIfthediskisanIDEdrive,youmayseethefollowinginthe /usr/openv/\nnetbackup/logs/bpfislog:\nget_disk_info: FTL - /var/tmp/caa026fEU disk_inquiry failed.\nErrno = 25: Inappropriate ioctl for device\nThefollowinglistingmayappearinthe/usr/openv/netbackup/logs/bpbkar\nlog:\nbpbkar: INF - Processing /var\nbpbkar: ERR - get_disk_info() failed, status 13\nbpbkar: ERR - tpc_get_disk_info() failed: err 13\nbpbkar: ERR - bpbkar FATAL exit status = 13: file read failed\nbpbkar: INF - EXIT STATUS 13: file read failed\n■ Thefilestobackupexistonafilesystemthatisnotmounted.Thefilesystem\nthatisspecifiedasthesnapshotsourcemustbemounted.Ifthesnapshot\nsourceisnotmountedbutthemountpointispresent,NetBackupmaytryto\ntakeasnapshotofthedirectoryprecedingthedirectorythatwasspecified\nasthesnapshotsource.\n■ FortheNetBackupmediaservermethod,youmayneedtoincreasethe\nclientreadtimeoutvalue.Insomeenvironments,NetBackupmayrequire\nmorereadtimethanthedefaultvalueallows.Iftheclientreadtimeoutis\ninsufficient,thebackupmayfailandthatcausesthiserror.\nToincreasetheclientreadtimeoutforallclients,inthe NetBackup\nAdministration Console,goto Host Properties > Master Servers >\ndouble-clickthemasterserver,thengoto Properties > Timeouts.Then,\nincreasetheclientreadtimeout.\n■ OnWindows,refreshthe Backup, Archive, and Restoreclientconsoleand\nretrytherestore.Thisactionrefreshesthefilelistthatisdisplayedintheclient\nconsoleandpassesthecorrectinformationabouttheselectedfiles.\n■ TopreventtimeoutsintheVMwareVDDKthatcausesimultaneoushotadd\nbackupsfromthesameVMwarebackuphosttofail,dooneofthefollowing:\n■ Reducethenumberofhotaddbackupsthatrunsimultaneously.\n■ Increasetheclient-readtimeoutonthemediaserverasappropriate(15\nminutesormore):\nIntheNetBackupAdministrationConsole,click NetBackup Management\n> Host Properties >Double-clickonmediaserver > Timeouts > Client\nread timeout."
    },
    "14": {
        "code": 14,
        "desc": "filewritefailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhereandwhytheproblem",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhereandwhytheproblem\noccurred.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode.Thenretrytheoperationandcheckthe\nresultingdebuglog.\n■ Makesurethattherouters,bridges,andothernetworkdevicesareallat\"full\"\nduplex.\nSeeTroubleshootingnetworkinterfacecardperformanceintheNetBackup\nTroubleshootingGuide.\n■ Usea\"sniffer\"programtodeterminethenumberofpacketsbeingrejectedor\nre-requested.\n■ OnWindowssystems,theclient bpbkarlogmaycontaina10054Connection\nResetError(usuallyindicatesahardwareerror).Somewherebetweenthe\nNetBackupclientandserver,theconnectionwasreset.WhenNetBackup\nreceivesthiserror,itcannotcontinuethebackup.Thiserrorhasbeenattributed\ntothefollowing:\n■ Ahiccupinthenetwork.\n■ AbadnetworkinterfacecardonaNetBackupclient.\n■ AbadnetworkinterfacecardontheNetBackupserver.\n■ Faultyrouters.\n■ AnyotherapplicationsthatinterferewithNetBackupconnections.\n■ TheerroroccurswhileyouusetheNetBackupJavainterface:Theapplication\nserver(bpjavaprocesses)fortheNetBackupJavainterfaceprobablyranout\nofdiskspaceinthefilesystemcontaining\n/usr/openv/netbackup/logs/user_ops.Theapplicationserverwritestemporary\nfilesintodirectoriesinthe /user_opsdirectory.Tryclearingupdiskspacein\nthefilesystem."
    },
    "15": {
        "code": 15,
        "desc": "fileclosefailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhere",
        "full_action": "ChecktheNetBackupProblemsreportforcluesonwhere\nandwhytheproblemoccurred.Fordetailedtroubleshootinginformation,createa\ndebuglogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrythe\noperationandchecktheresultingdebuglog."
    },
    "16": {
        "code": 16,
        "desc": "unimplementedfeature 108NetBackupstatuscodes NetBackup status codes",
        "first_action": "SavealloftheerrorinformationandcontactCohesity",
        "full_action": "SavealloftheerrorinformationandcontactCohesity\nTechnicalSupport."
    },
    "17": {
        "code": 17,
        "desc": "pipeopenfailed",
        "first_action": "SavealloftheerrorinformationandcontactCohesity",
        "full_action": "SavealloftheerrorinformationandcontactCohesity\nTechnicalSupport."
    },
    "18": {
        "code": 18,
        "desc": "pipeclosefailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhy",
        "full_action": "ChecktheNetBackupProblemsreportforcluesonwhy\nthefailureoccurred.Fordetailedtroubleshootinginformation,createadebuglog\ndirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresultingdebuglog."
    },
    "19": {
        "code": 19,
        "desc": "getservbynamefailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhythefailureoccurred.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhythefailureoccurred.\n■ OnaUNIXorLinuxsystem,checkthat /etc/servicesandNISservicesmap\n(ifapplicable)haveentriesfortheNetBackupservices:bpcd,bpdbm,andbprd.\n■ OnaWindowssystem,verifythatthe\n%SystemRoot%\\system32\\drivers\\etc\\servicesfileshowsthecorrectentries\nfortheNetBackupInternetprocesses: bpcd, bpdbm,and bprd.\nEnsurethatthefollowingnumbersmatchthesettingsinthe servicesfile:The\nNetBackupClientServicePortnumberandNetBackupRequestServicePort\nnumberonthe Networktabinthe NetBackup Client Propertiesdialogbox.\nTodisplaythisdialogbox,starttheBackup,Archive,andRestoreinterfaceand\nclick NetBackup Client Propertiesonthe Filemenu.Thevaluesonthe\nNetworktabarewrittentotheservicesfilewhentheNetBackupClientservice\nstarts.\nSee\"Verifyinghostnameandserviceentries\"intheNetBackupTroubleshooting\nGuide.\n■ Checkthelevelofnetworkactivity.Anoverloadednetworkcancausethiserror.\n■ Iftheseactionsdonotrevealtheproblem,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode.Thenretrytheoperationandcheckthe\nresultingdebuglog."
    },
    "20": {
        "code": 20,
        "desc": "invalidcommandparameter",
        "first_action": "ReviewtheNetBackupProblemsreportforclues.",
        "full_action": "Dothefollowing,asappropriate:\n■ ReviewtheNetBackupProblemsreportforclues.\n■ Iftheerroroccurswhenyourunacommandonthecommandline,verifythat\ntheparametersarevalid.\n■ Thisstatuscodemayoccurif nbjmpassesparametersbutdoesnothavea\nrequiredparameter.Reviewthe nbjmunifiedlogs(originatorID117)forthelist\nofparametersthatwerepassed.\n■ ThefollowinginformationpertainstoNetBackupSnapshotClient.\n■ Ifthefollowingappearsinthe /usr/openv/netbackup/logs/bptmlogas\nenabledonathird-partycopybackup,multiplexingwasenabledona\nthird-partycopybackup:\nbptm: cannot perform Third-Party-Copy for multiplexed backups\nsend_brm_msg: ERROR 20\nbptm: EXITING with status 20\nTheThird-partyCopyDeviceoff-hostbackupmethodisincompatiblewith\nmultiplexing(thewritingoftwoormoreconcurrentbackupjobstothesame\nstoragedevice).Youmustdisablemultiplexingforanythird-partycopy\nbackups.Ifmultiplexingisenabled,thebackupfails.\n■ Themediaservermaynothavethecorrect3pc.conffileentryfortheclient\ndiskthatisneededforthebackup.\nThefollowingappearsinthe /usr/openv/netbackup/logs/bpbkarlog:\n14:45:00.983 [15773] <4> bpmap_mm_get_devid: GET_DEVICE_INDEX 1\nEMC:SYMMETRIX:601092014000\n14:45:00.986 [15773] <4> bpbkar child_send_keepalives: keepalive\nchild started, pid = 15822\n14:47:02.029 [15773] <4> bpmap_mm_get_devid: keepalive child:\n15822 killed\n14:47:02.030 [15773] <4> bpmap_mm_get_devid: DEVICE_INDEX -1\n14:47:02.031 [15773] <16> bpmap_send_extend: ERR - can't obtain\ndevice id string EMC:SYMMETRIX:601092014000\n14:47:33.167 [15773] <16> bpbkar Exit: ERR - bpbkar FATAL exit\nstatus = 227: no entity was found\n14:47:33.167 [15773] <4> bpbkar Exit: INF - EXIT STATUS 227: no\nentity was found\n14:47:33.168 [15773] <2> bpbkar Exit: INF - Close of stdout\ncomplete\nThisshowsthataparticulardevicecannotbefoundinthe 3pc.conffileon\nthemediaserver(14:47:02.031 [15773] <16> bpmap_send_extend: ERR\n- can't obtain device id string EMC:SYMMETRIX:601092014000).\nTheproblemisoneofthefollowing:\n■ The3pc.conffileonthemediaserverisoutdated.Recreatethe3pc.conf\nfile.\n■ ThemediaserverisnotonthesameFibreChannelnetworkasthe\nthird-partycopydeviceandclientdisk.Asaresult,the3pc.conffiledoes\nnothaveacorrectentryfortheclientdisk.Runthebptpcinfocommand\nwiththe -x client_nameoption;thisoptionaddstheclientdisktothe\n3pc.conffile.Foreachdiskthatisaddedtothefilebymeansof\nbptpcinfo -x client_name,youmayneedtoaddthedevice’sWorld\nWideName(WWN=).\nSeetheNetBackupSnapshotClientConfigurationonlinedocument.\nSeeSnapshotClientAssistanceintheNetBackupSnapshotClient\nAdministrator’sGuide.\n■ TheHPVxFSsnapshotmechanismrequiresadedicatedcachepartitionfor\neachsnapshot.Acheckismadeinthemounttabletomakesurethatthe\ncachepartitionisnotalreadyinuse.Ifthecachepartitionisalreadyinuse,\nstatuscode20occurs.\nReviewthe/usr/openv/netbackup/logs/bpbkarlogforamessagesimilar\ntothefollowing:\nbpfsmap: FTL - bpfsmap: snapshot cache already in use,\n/dev/arrayvg/vol4c\nbpbkar Exit: ERR - bpbkar FATAL exit status = 20: invalid\ncommand parameter\nbpbkar Exit: INF - EXIT STATUS 20: invalid command parameter\nIfthesnapshotcachepartitionisalreadyinuse,dooneofthefollowing:Set\nupyourpolicyschedulestorunatdifferenttimesorusedifferentcache\npartitionsforeachbackup.\nIfthe Allow multiple data streamsoptionisenabled,eachstreammust\nhaveitsowndedicatedcachepartition.\n■ ComparetheNetBackupversionlevelontheservertotheversionlevelonthe\nclientsbydoingthefollowing:\n■ OnUNIXorLinuxNetBackupserversandclients,reviewthe\n/usr/openv/netbackup/bin/versionfile.\n■ OnWindowsNetBackupservers,reviewthe\ninstall_path\\NetBackup\\version.txtfileortheAboutNetBackupitem\nonthe Helpmenu.\n■ OnMicrosoftWindowsclients,reviewthe About NetBackup item on the\nHelpmenu.\n■ IfaJavainterfacedisplaystheerror,tellthemhowtoenablethedebugprint\nmanagerintheJavastartupfile.Retryandcomparetheparametersthat\nwereloggedontheJavalogwiththeparameterslistedinthecommands\nusagestatement.\n■ Forthe Backup Media ServeroptionforVMwarebackups,thestorageunitthat\nisspecifiedinthepolicymustbeuniquetoyourmediaservers.Ifthestorage\nunitisalsoavailableonanothermediaserver,thesnapshotjobcannotsucceed.\n■ IfyouprotectNASarraysusingVSOFIMsnapshotmethod,performoff-host\nbackupusinganalternateclient.\n■ ForBigDatapolicies,themediaserverandthebackuphostsmustusethesame\nNetBackupversion.\n■ Iftheseactionsdonotrevealtheproblem,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode(iftheprocessuseslegacylogging).Then\nretrytheoperationandreviewtheresultinglog."
    },
    "21": {
        "code": 21,
        "desc": "socketopenfailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure\noccurred.IfyoucannotdeterminethecausefromtheProblemsreport,create\ndebuglogdirectoriesfortheprocessesthatreturnedthisstatuscode.Then,\nretrytheoperationandchecktheresultingdebuglogs.\n■ ThefollowinginformationappliesonlytoSunSolaris:\nVerifythatalloperatingsystempatchesareinstalled.\nSeetheOperatingNotessectionoftheNetBackupReleaseNotes.\n■ ThefollowinginformationappliesonlytoWindowssystems:\nVerifythattherecommendedservicepacksareinstalled.\n■ TheNetBackupmediaservermaynothavetheServicesforNetworkFileSystem\n(NFS)installed.Asaresult,themediaservercannotcontactthePortmapper\nservice.TheattempttomanuallystarttheNFSservicesfailsbecausethe\nNetworkFileSystemisnotinstalled.\nInstalltheServicesforNetworkFileSystemonthemediaserver."
    },
    "22": {
        "code": 22,
        "desc": "socketclosefailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure\noccurred.IfyoucannotdeterminethecausefromtheProblemsreport,create\ndebuglogdirectoriesfortheprocessesthatcouldhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglogs.\n■ ThefollowinginformationappliesonlytoSunSolaris:\nVerifythatalloperatingsystempatchesareinstalled.\nSeetheOperatingNotessectionoftheNetBackupReleaseNotes.\n■ ThefollowinginformationappliesonlytoWindowssystems:\nVerifythattherecommendedservicepacksareinstalled."
    },
    "23": {
        "code": 23,
        "desc": "socketreadfailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure\noccurred.IfyoucannotdeterminethecausefromtheProblemsreport,create\ndebuglogdirectoriesfortheprocessesthatcouldhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglogs.\n■ Corruptbinariesareonepossiblecauseforthiserror.\nLoadafresh bptmfromtheinstallmediatotrytoresolvetheproblem.\n■ ThefollowinginformationappliesonlytoSunSolaris:\nVerifythatalloperatingsystempatchesareinstalled.\nSeetheOperatingNotessectionoftheNetBackupReleaseNotes.\n■ ThefollowinginformationappliesonlytoWindowssystems:\nVerifythattherecommendedservicepacksareinstalled.\n■ TheNetBackupmediaserverisan8.0orearlierversionandyouhavedisabled\ninsecurecommunicationinNetBackup.Ifyouwanttocontinuewiththehost\nconnection,dooneofthefollowing:\n■ Inthe NetBackup Administration Consoleonthemasterserverhost,\nselect Security Management > Global Security > Enable insecure\ncommunicationwiththeNetBackup8.0andearlierhostsoption.\n■ Specifythenbseccmd -setsecurityconfig -insecurecommunication on\ncommand."
    },
    "24": {
        "code": 24,
        "desc": "socketwritefailed",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesonwhereandwhythefailure\noccurred.IfyoucannotdeterminethecausefromtheProblemsreport,create\ndebuglogdirectoriesfortheprocessesthatcouldhavereturnedthisstatus\ncode.Thenretrytheoperationandchecktheresultingdebuglogs.\n■ Apossiblecauseisahighnetworkload.Forexample,thisproblemoccurswith\nCannot write to STDOUTwhenaWindowssystemthatmonitorsnetworkload\ndetectsahighload.ItthensendsanICMPpackettoothersystemstoinform\nthemthattheroutetheyuseisdisconnected.Thelogmessagesweresimilar\ntothefollowing:\n01/31/22 14:05:23 ruble crabtree.null.com from client\ncrabtree.null.com: ERR - Cannot write to STDOUT. Err no= 242: No\nroute to host\n01/31/22 14:05:48 ruble crabtree.null.com successfully wrote\nbackup id crabtree.null.com_1643637900, copy 1, fragment 1,\n440864 Kbytes at 628.538 Kbytes/sec\n01/31/22 14:05:51 netbackup crabtree.null.com CLIENT\ncrabtree.null.com POLICY Remote3SysFullW SCHED Sirius EXIT\nSTATUS 24 (socket write failed)\n■ ThefollowinginformationappliesonlytoSunSolaris:\nVerifythatalloperatingsystempatchesareinstalled.\nSeetheOperatingNotessectionoftheNetBackupReleaseNotes.\n■ ThefollowinginformationappliesonlytoWindowssystems:\nVerifythattherecommendedservicepacksareinstalled."
    },
    "25": {
        "code": 25,
        "desc": "cannotconnectonsocket",
        "first_action": "Verifythatbpcompatd,vnetd,andPrivateBranchExchange(PBX)arerunning.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatbpcompatd,vnetd,andPrivateBranchExchange(PBX)arerunning.\nInformationonhowtostartPBXisavailable.\nSee\"ResolvingPBXproblems\"intheNetBackupTroubleshootingGuide.\n■ Ifnecessary,stopandrestartNetBackup.\n■ OnUNIXsystems,enterthefollowing:\n/usr/openv/netbackup/bin/bp.kill_all\n/usr/openv/netbackup/bin/bp.start_all\n■ OnWindowssystems,enterthefollowing:\ninstall_path\\NetBackup\\bin\\bpdown\ninstall_path\\NetBackup\\bin\\bpup\n■ ThefollowinginformationappliesonlytoaUNIXorLinuxNetBackupmaster\nserver:\nVerifythatthe bprdandthe bpdbmprocessesarerunning.Iftheseprocesses\narenotrunning,startthem.OnaWindowsmasterserver,verifythatthe\nNetBackupRequestManagerandtheNetBackupDatabaseManagerservices\narerunning.Iftheseservicesarenotrunning,startthem.\nIftheseprocessesorservicesarerunning,examinetheAllLogEntriesreport\nforthetimeofthefailuretodeterminewherethefailureoccurred.\nDooneofthefollowing:\n■ Ifyoucannotviewthereportoryougetacannot connect on socketerror,\nverifyagainthattheNetBackupDatabaseManagerserviceordaemonis\nrunning.Then,createadebuglogdirectoryfor bpdbm,retrytheoperation,\nandchecktheresultingdebuglog.\n■ Ifyouviewthereportanddonotfindaproblem-relatedentry,createthe\ndebuglogdirectoriesfortherelatedprocessesthatwererunningwhenthe\nerrorfirstappeared.(Thisprocessfrequentlyis bpbrm.)Then,retrythe\noperationandchecktheresultingdebuglogs.\n■ Verifythattheserverlistspecifiesthecorrectmasterserver.\n■ ThefollowinginformationappliesonlytoWindowssystems:\nThemasterserverisdesignatedinthe Server to use for backups and\nrestoresdrop-downinthe Specify NetBackup Machines and Policy Type\ndialogbox.Todisplaythisdialogbox,starttheBackup,Archive,andRestore\ninterfaceandclick Specify NetBackup Machines and Policy Typeonthe\nFilemenu.\n■ ThefollowinginformationappliesonlytoUNIXandLinuxsystems:\nThemasterserveristhefirst SERVERentryinthe bp.conffile.\n■ ChecktheCohesityTechnicalSupportwebsitetoensurethatall\nrecommendedNetBackuppatchesareinstalled.\n■ Iffailureoccurswhenyourunauser-directedbackupfromaclient,make\nsurethatauser-directedbackupscheduleexistsatthemasterserver.\n■ WithNetBackupdatabaseextensions:\nMakesurethattheapplicabledatabaseproducthasthecorrectpermissions\nallowingNetBackuptowritetotheprogresslogontheclient.\n■ ThefollowinginformationappliesonlytoUNIXsystems:\nIfbpdbmhasquitwhentheshutdownscriptrunsonamediaserver,carefully\nreadthe K77netbackupscript.Itcontainsdetailsonhowtopreventthis\nproblem.Thescriptisin /usr/openv/netbackup/bin/goodies.\nIfyouchangetheserverlistonaUNIXorLinuxmasterserver,dothefollowing\nforthechangestotakeeffect:StopandthenrestarttheNetBackupRequest\nDaemon(bprd)andNetBackupDatabaseManagerDaemon(bpdbm).On\nWindows,stopandrestarttheNetBackupRequestManagerandNetBackup\nDatabaseManagerservices.\n■ Checkthe servicesfile.\n■ ThefollowinginformationappliesonlytoUNIXsystems:\nVerifythatthe /etc/servicesfile(andNISservicesifNISisused)has\nentriesfortheNetBackupservices: bpcd, bpdbm,and bprd.\nOnWindows,verifythatthe%SystemRoot%\\system32\\drivers\\etc\\services\nfilehasthecorrectentriesfor bpcd, bpdbm,and bprd.\nAlso,verifythatthefollowingnumbersmatchthesettingsinthe servicesfile:\nThe NetBackup Client Service Portandthe NetBackup Request Service\nPortonthe Networktabinthe NetBackup Client Propertiesdialogbox.To\ndisplaythisdialogbox,starttheBackup,Archive,andRestoreinterfaceand\nclick NetBackup Client Propertiesonthe Filemenu.Thevaluesonthe\nNetworktabarewrittentotheservicesfilewhentheNetBackupClientservice\nstarts.\nSeeVerifyinghostnamesandserviceentriesinNetBackupintheNetBackup\nTroubleshootingGuide.\n■ OnSunSolaris,verifythatalloperatingsystempatchesareinstalled\nSeetheOperatingNotessectionoftheNetBackupReleaseNotes.\n■ OnWindows,verifythattherecommendedservicepacksareinstalled.\n■ WhenthebaseNetBackuplicensekeyexpires,daemons(suchas bprdand\nbpdbm)terminateontheNetBackupserver.Ifthesedaemonsarenotrunning,\nyouarelikelytoencounterstatuscode25errorsintheAdministrationconsole.\nInstallavalidbaseNetBackuplicensekey,restartthedaemons,andrestartthe\nconsole.\n■ ForNetBackupSnapshotClient,thefollowingapplies:Whenmanydevicesare\nconfiguredonamediaserver,itmaytakealongtimeforthe bptpcinfo\ncommandtogeneratethefile3pc.Whenthebackupisrunforthefirsttime,the\nbackupmayfailwithstatus25.Makesurethatthe\n/usr/openv/volmgr/database/3pc.conffileexists.Ifitdoes,rerunthebackup.\nIfthebackupfailsagain,runthe bptpcinfomanuallytogeneratethefile 3pc,\nthentrythebackupagain.\n■ IntheAutoImageReplication(A.I.R.)scenario,theerrorcanoccurifinsecure\ncommunicationisdisabledinNetBackupafterthetrustrelationshipbetween\nthe8.1and8.0masterserversisestablished.Ifyouwanttocontinuewiththe\nhostconnection,dooneofthefollowing:\n■ Inthe NetBackup Administration Consoleonthemasterserverhost,\nselectthe Security Management > Global Security > Secure\nCommunication > Enable insecure communication with NetBackup 8.0\nand earlier hostsoption.\n■ Specifythenbseccmd -setsecurityconfig -insecurecommunication on\ncommand.\n■ ForRHV:\n■ EnsurethattheRHVcredentialsarecorrectandthevirtualizationserveris\naccessible.\n■ ForVMware:\n■ Whenthe VIRTUALIZATION_HOSTS_SECURE_CONNECT_ENABLEDoptionis\nenabled,youmustverifytheplacementofthecertificatesandCRLs.Verify\nwhethertheVMwarevirtualizationservers'(vCenter,ESX,ESXi)certificates\nandCRLsareaddedtotherespectiveECAconfiguredtruststoreandthe\nCRLpath.\n■ EnsurethatthecertificatesandtheCRLfilesareinthecorrectformatand\nthetruststorefileandtheCRLfilesarenotcorrupted.\n■ OnlythePEMcertificateformatforfile-basedtruststore&Windowstrust\nstorearesupportedforvirtualizationservers.P7borDERformatfilebased\ntruststoreisnotsupported.Whenthisfeatureisenabled,thecertificateECA\nstoreshouldeitherbeWindowscertificatestoreorfilebasedPEMformat\nstore.\n■ ForNutanixAHV:\n■ EnsurethattheCAcertificateisaddedtotheNetBackuptruststore.Refer\ntotheNutanixAHVAdministrator’sGuideformoredetails."
    },
    "26": {
        "code": 26,
        "desc": "client/serverhandshakingfailed",
        "first_action": "VerifythePKIartifactsbyrunningthesecommands:",
        "full_action": "Determinewhichactivityencounteredthehandshake\nfailurebyexaminingtheAllLogEntriesreportfortheappropriatetimeperiod.\nDeterminetheclientandserverthathadthehandshakefailure.\nFordetailedtroubleshootinginformation,createadebuglogdirectoryfortheprocess\nthatreturnedthisstatuscode.Thenretrytheoperationandreviewtheresulting\ndebuglog.\nIftheerrorhasoccurredduringthecertificateenrollmentprocess,verifythefollowing:\n■ VerifythePKIartifactsbyrunningthesecommands:\n■ nbcertcmd -listAllCertificates [-jks]-Runonthemasterserverto\ndisplaythewebservercertificateinformationfromJavakeystore.\n■ nbcertcmd -listCACertDetails -ECA-Runonthehosttolistthedetails\noftheCAcertificatesthatarestoreditstruststore.\n■ Ensurethattheissuersoftheclientandservercertificatesareavailableineach\nother’struststores."
    },
    "27": {
        "code": 27,
        "desc": "childprocesskilledbysignal",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\nadebuglogdirectoryfortheprocessthatyouthinkmayhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglog."
    },
    "28": {
        "code": 28,
        "desc": "failedtryingtoforkaprocess",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\ndebuglogdirectoriesfortheprocessesthatthinkmayhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglogs."
    },
    "29": {
        "code": 29,
        "desc": "failedtryingtoexecacommand",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforcluesonwhereandwhythe",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupAllLogEntriesreportforcluesonwhereandwhythe\nfailureoccurred.\n■ Checkthepermissionsonthecommandtoberun.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode.Thenretrytheoperationandcheckthe\nresultingdebuglog."
    },
    "30": {
        "code": 30,
        "desc": "cannotgetpasswordinformation",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\nadebuglogfortheprocessthatyouthinkmayhavereturnedthisstatuscode.Then,\nretrytheoperationandchecktheresultingdebuglog."
    },
    "31": {
        "code": 31,
        "desc": "couldnotsetuserIDforprocess",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\nadebuglogdirectoryfortheprocessthatyouthinkmayhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglog."
    },
    "32": {
        "code": 32,
        "desc": "couldnotsetgroupIDforprocess",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\nadebuglogdirectoryfortheprocessthatyouthinkmayhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglog."
    },
    "33": {
        "code": 33,
        "desc": "failedwhiletryingtosendmail",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\nadebuglogdirectoryfortheprocessthatyouthinkmayhavereturnedthisstatus\ncode.Then,retrytheoperationandchecktheresultingdebuglog."
    },
    "34": {
        "code": 34,
        "desc": "failedwaitingforchildprocess",
        "first_action": "ChecktheNetBackupAllLogEntriesreportforclueson",
        "full_action": "ChecktheNetBackupAllLogEntriesreportforclueson\nwhereandwhythefailureoccurred.Fordetailedtroubleshootinginformation,create\nadebuglogfortheprocessthatyouthinkmayhavereturnedthisstatuscode.Then,\nretrytheoperationandchecktheresultingdebuglog."
    },
    "35": {
        "code": 35,
        "desc": "cannotmakerequireddirectory",
        "first_action": "ChecktheNetBackupAllLogEntriesreporttodeterminewhichdirectorywas",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupAllLogEntriesreporttodeterminewhichdirectorywas\nnotcreatedandwhyitwasnotcreated.Inparticular,checkforafulldiskpartition.\n■ Checkthepermissionsontheparentdirectory.VerifythatNetBackupservices\narestartedwitha Logon asaccountthathaspermissiontocreatethedirectory.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode.Thenretrytheoperationandcheckthe\nresultingdebuglog."
    },
    "36": {
        "code": 36,
        "desc": "failedtryingtoallocatememory",
        "first_action": "Freeupmemorybyterminatinganyunneededprocesses",
        "full_action": "Freeupmemorybyterminatinganyunneededprocesses\nthatconsumealotofmemory.Addmoreswapspaceorphysicalmemory."
    },
    "37": {
        "code": 37,
        "desc": "operationrequestedbyaninvalidserver",
        "first_action": "Theoperatingsystemwherethefileswerebackedupdoesnotmatchthe",
        "full_action": "ExaminetheNetBackupAllLogEntriesreportforthetime\nofthiserrortodeterminewhichsystemtriedtoconnecttothemasterserver.\nIftheserverisavalidmediaserver,verifythatthestorageunitforthemediaserver\nisdefined.Also,verifythattheserverorWindowsNetBackupRemoteAdministration\nConsolehasaserverlistentryonthemasterserver.\nIfnecessary,updatetheserverlist.\nOnaUNIXorLinuxmasterserver,adda SERVER = media_server_nametothe\nbp.conffile. media_server_nameisthehostnameofthemediaserver.Ona\nWindowsmasterserver,addthemediaservertothelistonthe Serverstabinthe\nMaster Server Propertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\nIfaserverorNetBackupRemoteAdministrationConsolehasmorethanonehost\nname(Example:multiplenetworkinterfaces),verifythatthemasterserverhasa\nserverlistentryforeachofthem.\nIfyouchangetheserverlistonaUNIXorLinuxmasterserver,dothefollowingfor\nthechangestotakeeffect:StopandthenrestarttheNetBackupRequestDaemon\n(bprd)andNetBackupDatabaseManagerDaemon(bpdbm).OnWindows,stop\nandrestarttheNetBackupRequestManagerandNetBackupDatabaseManager\nservices.\nWhenaVMwareagentlessrestoreisperformed,therestorecancauseoneofthe\nfollowingissues:\n■ Theoperatingsystemwherethefileswerebackedupdoesnotmatchthe\noperatingsystemwhereNetBackupattemptedtorestorethefiles.\nSelectavirtualmachinefortherestorethathasthesameoperatingsystemas\nthebackupvirtualmachine.Confirmthattheoperatingsystemtypethatis\nspecifiedintargetVMpropertiesmatchestotheoperatingsystemthatisinstalled\ninthetargetVM."
    },
    "38": {
        "code": 38,
        "desc": "couldnotgetgroupinformation",
        "first_action": "ChecktheNetBackupProblemsreportforcluesonwhy",
        "full_action": "ChecktheNetBackupProblemsreportforcluesonwhy\ntheerroroccurred.Fordetailedtroubleshootinginformation,createadebuglog\ndirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresultingdebuglog."
    },
    "39": {
        "code": 39,
        "desc": "clientnamemismatch",
        "first_action": "Changeoneofthefollowingsothetwomatch:the",
        "full_action": "Changeoneofthefollowingsothetwomatch:the\nNetBackupclientnamesettingontheclient(seetheapplicableNetBackupusers\nguide)ortheoneinthepolicyconfigurationontheserver."
    },
    "40": {
        "code": 40,
        "desc": "networkconnectionbroken",
        "first_action": "Trypingingtheclientfromtheserver.Ifpingingisnotpossible,checkforloose",
        "full_action": "Dothefollowing,asappropriate:\n■ Trypingingtheclientfromtheserver.Ifpingingisnotpossible,checkforloose\nconnectionsorothernetworkproblems.\n■ Verifythattheserverlistsettingsarecorrectonboththeclientandtheserver.\nIfthebackupinvolvesamediaserver,verifythattheseentriesarecorrecton\nboththemasterandthemediaserver.Forexample,ifamediaserverdoesnot\nhaveaserverlistentryforthemaster,itdoesnotacceptconnectionsfromthe\nmaster.\n■ OnWindows,themasterserverisdesignatedonthe Serverstabinthe\nMaster Server Propertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"in\ntheNetBackupTroubleshootingGuide.\n■ OnUNIXandLinuxsystems,themasterserveristhefirst SERVERentryin\nthe bp.conffile.\nIfyouchangetheserverlistonaUNIXorLinuxmasterserver,dothefollowing\nforthechangestotakeeffect:StopandthenrestarttheNetBackupRequest\nDaemon(bprd)andNetBackupDatabaseManagerDaemon(bpdbm).On\nWindows,stopandrestarttheNetBackupRequestManagerandNetBackup\nDatabaseManagerservices.\n■ Statuscode40canalsobeduetodenialofamountrequestbytheoperator.\n■ Thisstatuscodemayoccurifnbjmwasunabletoconnecttobpbrmortobpmount.\nExaminethe nbjmunifiedlog(originatorID117)orthe bpbrmorthe bpmount\nlegacylogsformoredetailonthecauseoftheerror."
    },
    "41": {
        "code": 41,
        "desc": "networkconnectiontimedout 126NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ifyoubackuptomanyfiles,use Host PropertiesontheNetBackupserverto",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifyoubackuptomanyfiles,use Host PropertiesontheNetBackupserverto\nchange Client read timeouttoamuchhighervalue(forexample:4000).These\nsettingsareonthe Universal Settingstabinthe Master Server Properties\ndialogbox.Thedefaultforthistimeoutis300seconds.\nAlso,setthe File browse timeoutonthe Timeoutstabtoavaluegreaterthan\n4000.\nThenretrytheoperation.Thenamesofthefilesareloggedonthedebuglog\nfileinthe /usr/openv/netbackup/logs/bpbkardirectorybefore bpbkar\nprocessesthem.Thelastfileinthelogisthefilethatcausesproblems.\n■ OnUNIX,Linux,orWindowsclients,checkforthefollowingproblemswiththe\nbpbkarclientprocess.\nOnWindowsclients:Thebpbkarclientprocessisnothung.Duetothefilesand\ndirectoriesitscans,ithasnotrepliedtotheserverwithinthe Client read timeout\nperiod.Thiserroroccursduringincrementalbackupswhendirectorieshave\nthousandsofunmodifiedfiles.\nForthiscase,use Host PropertiesontheNetBackupservertochange Client\nread timeout.Thissettingisonthe Universal Settingstabinthe Master Server\nPropertiesdialogbox.Thedefaultforthistimeoutis300seconds.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\nYoucanalsomonitorCPUutilizationtodetermineifthisconditionexists.\nThefollowinginformationappliesonlytoUNIXorLinuxclients:\n■ Thebpbkarclientprocessishungonafilethathasamandatorylockingset.\nForthiscase,addthefollowingtotheclient’s bp.conffile:\nVERBOSE\nAsrootontheclient,runthefollowing:\ntouch /usr/openv/netbackup/bpbkar_path_tr\n/usr/openv/netbackup/logs/bpbkar\nThenretrytheoperation.Thenamesofthefilesareloggedonthedebug\nlogfileinthe/usr/openv/netbackup/logs/bpbkardirectorybeforebpbkar\nprocessesthem.Thelastfileinthelogisthefilethatcausesproblems.\nNote:Also,usetheseproceduresforotherunknown bpbkarhangs.\nIftheproblemisduetomandatoryfilelocking,haveNetBackupskipthe\nlockedfiles.SetLOCKED_FILE_ACTIONto SKIPinthe\n/usr/openv/netbackup/bp.conffileontheclient.\n■ The bpbkarclientprocessisnothung.Duetothefilesanddirectoriesit\nscans,ithasnotrepliedtotheserverwithinCLIENT_READ_TIMEOUTor\nCLIENT_CONNECT_TIMEOUT.Thiserroroccursduringbackupswhen\ndirectorieshavethousandsofunmodifiedfilesorduringrestoresofthesparse\nfilesthathavethousandsofholes.Forthiscase,trytoaddormodifythe\nCLIENT_READ_TIMEOUTvalueintheserver’s\n/usr/openv/netbackup/bp.conffile.Thedefaultfor\nCLIENT_READ_TIMEOUTis300secondsifitisnotspecified.\nUseyoursystem’s pscommandandmonitorCPUutilizationtohelpdecide\nwhichoftheseconditionsexist.\nWhenyoufinishtheinvestigationoftheproblem,deletethe\n/usr/openv/netbackup/logs/bpbkardirectory,sincethelogfilescanbecome\nquitelargeandarenotdeletedautomatically.Alsodelete\n/usr/openv/netbackup/bpbkar_path_trsoyoudonotgeneratelargerlog\nfilesthanneededthenexttimeyoucreatedirectory\n/usr/openv/netbackup/logs/bpbkar.\n■ OnWindowssystems,trythefollowing:\n■ Disablethefollowingfile:\ninstall_path\\VERITAS\\NetBackup\\bin\\tracker.exe\n■ Repairharddrivefragmentation.TryanapplicationthatiscalledDiskeeper\nLite,whichispartoftheWindowsResourceKit.\n■ Makesurethatenoughspaceisavailablein \\temp.\n■ Iftheservercannotconnecttotheclient,create bpcdor bpbkar(UNIX,Linux,\nandWindowsonly)debuglogdirectoriesontheclient.Thenretrytheoperation\nandchecktheresultinglogs.Iftheselogsdonotprovideaclue,createabpbrm\ndebuglogontheserver.Thenretrytheoperationandchecktheresultingdebug\nlog.\nIfthebpbrmloghasentriessimilartothefollowing,theproblemisintherouting\nconfigurationontheserver:\nbpbrm hookup_timeout: timed out waiting during the client hookup\nbpbrm Exit: client backup EXIT STATUS 41: network connection\ntimed out\nVerifythattheclientIPaddressiscorrectinthenameservicethatisused.On\nUNIXclients,ifboththeNISandtheDNSfilesareused,verifythattheymatch.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ IfyouuseanAIXtokenringadapterandthe routeddaemonisrunning,the\ntimeoutoccursbecausethetokenringadaptercreatesdynamicroutes.Itthen\ncausesthe routeddaemontocrash.\n■ ForaFlashBackupclient,thiserroroccursifthefilesystembeingbackedupis\nverylargeandhasaverylargenumberoffiles.Itcanalsooccurifalargenumber\nofconcurrentdatastreamsareactiveatthesametime.Tocorrectit,add\nCLIENT_READ_TIMEOUTtothe/usr/openv/netbackup/bp.conffileandset\nittoincreasethetime-outinterval.\n■ ChecktheCohesityTechnicalSupportwebsitetoensurethatallrecommended\nNetBackuppatchesareinstalled.\n■ AddtheCLIENT_READ_TIMEOUTvaluestothemasterserver,mediaserver,\nandclientwhenaNetBackupdatabaseextensionproductisinstalled.Thevalues\nshouldallbethesameforeachserver.Thevaluesetisdependentonthesize\nofthedatabasebeingbackedup.MoreinformationonCLIENT_READ_TIMEOUT\nisavailable.\nSeetheNetBackupAdministrator’sGuide,VolumeII.\n■ Makesurethatenhancedauthenticationisconfiguredcorrectly.Forexample,\nthefollowingmayresultinstatuscode41:HostAisconfiguredtouseenhanced\nauthenticationwithhostB,buthostBisnotconfiguredtouseenhanced\nauthenticationwithhostA.Inthiscase,connectionsfromhostBtohostAare\nlikelytofailwithstatuscode41.ConnectionsfromhostAtoBarelikelytofail\nwithauthenticationerrors(statuscode160).\n■ IftheAmazonS3compliantcloudisnotabletoprocessthehighnumberof\nrequests,performoneofthefollowing:\n■ Configurethebandwidththrottlingtoreducethenumberofrequests.See\n\"NetBackupcloudstorageserverconnectionproperties\"intheNetBackup\nCloudAdministrator'sGuide.\n■ Reducethenumberofread/writebuffers.See\"NetBackupcloudstorage\nserverbandwidththrottlingproperties\"intheNetBackupCloudAdministrator's\nGuide.\n■ Askyourcloudvendortoincreasetheparallelrequestslimit.\n■ IfconnectionbetweenthemasterserverandaNATclientfailed,dothefollowing:\n■ Ensurethatthesubscriberserviceontheclientisupandrunning.\n■ Iftheproblempersists,restarttheclientservicesandensurethatthe\nsubscriberserviceisconnectedwiththeNetBackupMessagingBroker(or\nnbmqbroker)service."
    },
    "42": {
        "code": 42,
        "desc": "networkreadfailed",
        "first_action": "Verifythatboththeclientandtheserverareoperational.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatboththeclientandtheserverareoperational.\n■ Resolveanynetworkcommunicationproblems.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ ChecktheProblemsreportforclues."
    },
    "43": {
        "code": 43,
        "desc": "unexpectedmessagereceived",
        "first_action": "Verifythatthecorrectversionofsoftwareisrunningontheclientandtheserver.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthecorrectversionofsoftwareisrunningontheclientandtheserver.\n■ Toenabledetaileddebuglogging,dothefollowing:\n■ Ontheserver,createa bpbrmdebuglogdirectory.\n■ Onclients,createa bpcddebuglogdirectory.\n■ Increasetheamountofdebuginformationtoincludeinthelogs.\nSee\"Aboutlogs\"intheNetBackupLoggingReferenceGuide.\n■ Retrytheoperationandexaminethelogs.\nIfyouuse bpstart_notifyscriptsonUNIX,Linux,orWindowsclients,verify\nthatmessagesarenotwrittento stdoutor stderr."
    },
    "44": {
        "code": 44,
        "desc": "networkwritefailed",
        "first_action": "ChecktheProblemsreportforinformationabouttheerror.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheProblemsreportforinformationabouttheerror.\n■ Verifythattheclientandserversareoperationalandconnectedtothenetwork.\n■ Createadebuglogdirectoryfortheprocessthatreportedtheproblemandthe\noperation.Examinetheresultingdebuglogfilefordetailedtroubleshooting\ninformation.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide."
    },
    "45": {
        "code": 45,
        "desc": "requestattemptedonanon-reservedport",
        "first_action": "OnUNIXNetBackupserversandclients,checkthe",
        "full_action": "Verifythatthelatestsoftwareisinstalledontheclientand\nserver.\n■ OnUNIXNetBackupserversandclients,checkthe\n/usr/openv/netbackup/bin/versionfile.\n■ OnWindowsNetBackupservers,checkthe\ninstall_path\\netbackup\\version.txtfileorthe About NetBackupitemon\nthe Helpmenu.\n■ OnMicrosoftWindowsclients,checkthe About NetBackupitemonthe Help\nmenu."
    },
    "46": {
        "code": 46,
        "desc": "servernotallowedaccess",
        "first_action": "Iftheserverisavalidserverbutisnotlistedontheclient,additsnametothe",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheserverisavalidserverbutisnotlistedontheclient,additsnametothe\nclient’sserverlist:\n■ OnWindowsclientsinthe Specify NetBackup Machines and Policy Type\ndialogbox,dothefollowing:Addtheserverinthe Server to use for backups\nand restoresdrop-downlist.Todisplaythisdialogbox,starttheBackup,\nArchive,andRestoreinterfaceontheclient.Thenclick Specify NetBackup\nMachines and Policy Typeonthe Filemenu.\n■ OnUNIXandLinuxclients,adda SERVERentryinthe bp.conffile.\nIfyoucontinuetohaveproblems,moreinformationisavailable:\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\nSee\"Verifyinghostnamesandservicesentries\"intheNetBackup\nTroubleshootingGuide.\n■ Tomakenon-encryptedbackupsoftheclient,set CRYPT_OPTIONontheclient\nto allowedor denied.\nRefertotheNetBackupSecurityandEncryptionGuide.\n■ IftheNetBackupencryptionevaluationlicensehasexpiredontheserverand\nyouwanttocontinueencryptingbackupsoftheclient,dothefollowing:Purchase\napermanentencryptionlicensekeyandaddittotheserver.Afteryouaddthe\npermanentencryptionlicensekey,checktheattributesofthebackuppolicyto\nmakesurethatencryptionisselected.\nTocheckthevalidityofanevaluationlicensekey,dothefollowing:\nOnWindows,gotothe Helpmenuonthe NetBackup Administrationwindow\nontheNetBackupserverandselect License Keys.Iftheevaluationkeyisnot\nlistedinthe NetBackup License Keyswindow,thekeyhasexpired.Usethis\nwindowtoaddthenewpermanentencryptionkey.\nOnUNIX,usethefollowingcommandontheserver:\n/usr/openv/netbackup/bin/admincmd/get_license_key\nSelectoptionftolisttheactivelicensekeysandfeatures.Iftheevaluationkey\nisnotlisted,thekeyhasexpired.Usethiscommandtoaddthenewpermanent\nencryptionkey.\n■ Besurethatallnameresolutionservices(primary,load-balancing,and\nsecondary)areproperlyconfiguredforconsistentforwardandreversename\nresolutionofNetBackuphosts.\nMoreinformationisavailableinthefollowingtechnicalarticle:\nhttps://www.veritas.com/support/en_US/article.100029136\n■ Iftheerroroccursduringexternalcertificateenrollment,dothefollowing:\n■ Addtheservernamefromwhereyouwanttoenrolltheexternalcertificate\nforaremotehostinits SERVERconfigurationoption."
    },
    "47": {
        "code": 47,
        "desc": "hostisunreachable",
        "first_action": "Verifythatthenameservice(orservices)usedbytheclientareconfiguredto",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthenameservice(orservices)usedbytheclientareconfiguredto\nresolvethehostnamesoftheNetBackupservercorrectly.\n■ Verifythatthenameservice(orservices)usedbytheserverareconfiguredto\nresolvethehostnameoftheNetBackupclientcorrectly.\n■ Trytopingtheclientfromtheserverandtheserverfromtheclient.\n■ Ifyoucontinuetohaveproblems,dothefollowing:\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide."
    },
    "48": {
        "code": 48,
        "desc": "clienthostnamecouldnotbefound",
        "first_action": "TheNetBackuppolicyconfigurationonthemasterserver.",
        "full_action": "Verifythattheclientnameiscorrectinthefollowing:\n■ TheNetBackuppolicyconfigurationonthemasterserver.\n■ The Generaltabinthefollowingdialogboxes: NetBackup Client Properties\nand Specify NetBackup Machines and Policy Type(onMicrosoftWindows\nnon-targetclients).Todisplaythesedialogboxes,starttheBackup,Archive,\nandRestoreinterfaceontheclient.Forthe Generaltab,click NetBackup Client\nPropertiesonthe Filemenu;click Specify NetBackup Machines and Policy\nTypeonthe Filemenu.\n■ The bp.conffileonUNIXandLinuxclients.\n■ Onclientsandservers,verifythatthenameserviceissetuptoresolvethe\nNetBackupclientnamescorrectly.\nOnUNIXclients,verifythattheclient’shostnameisinthe /etc/hostsfileor\ntheYPhostsfileorNISmaps.\n■ TheclientnamereflectsahostwheretheNetBackupclientisinstalled.\nNetBackupdoesnotcollectlogsfromanyagentlesshostswheretheNetBackup\nclientisnotinstalled.Foragentlesshosts,theerrorlogdisplaysthefollowing\nmessage: Failed to collect logs (EC: 48 - Client hostname could\nnot be found)."
    },
    "49": {
        "code": 49,
        "desc": "clientdidnotstart",
        "first_action": "Makesurethatsoftwareisinstalledontheclientanditisthecorrectversion.If",
        "full_action": "Dothefollowing,asappropriate:\n■ Makesurethatsoftwareisinstalledontheclientanditisthecorrectversion.If\nnecessary,reinstalltheclientsoftware.\n■ Checkforfullfilesystemsontheclient.\n■ Enabledetaileddebugloggingontheclientbydoingoneofthefollowing:\n■ Create bpcdand bpbkar(UNIX,Linux,andWindowsonly)debuglog\ndirectories.\n■ OnaUNIXorLinuxclient,addthe VERBOSEoptiontothe\n/usr/openv/netbackup/bp.conffile.\n■ OnWindowsclients,increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\nRetrytheoperationandexaminetheresultinglogs.\n■ OnUNIXorLinuxsystems,usetheUNIX sumcommandtocheckforcorrupt\nbinaries."
    },
    "50": {
        "code": 50,
        "desc": "Clientprocessaborted",
        "first_action": "Enabledetaileddebuglogging.",
        "full_action": "Dothefollowing,asappropriate:\n■ Enabledetaileddebuglogging.\n■ Createa bpbkardebuglogdirectory(UNIX,Linux,andWindowsclients\nonly).\n■ Createa bpcddebuglogdirectory.\n■ OnUNIXclients,addthe VERBOSEoptiontothe\n/usr/openv/netbackup/bp.conffile.\n■ OnPCclients,increasethedebugortheloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\nRetrytheoperationandexaminetheresultinglogs.\n■ Thiserrormayoccurifnbjmterminatedwhileabackupjobwasrunning.Examine\ntheunifiedloggingfilesontheNetBackupserverfor nbjm(117)formoredetail\nontheerror.Allunifiedloggingiswrittento /usr/openv/logs(UNIX)or\ninstall_path\\NetBackup\\logs(Windows).\n■ OnUNIXclients,checkforcorefilesinthe /directory.\n■ OnUNIXclients,checkthesystemlog(/usr/adm/messagesonSolaris)for\nsystemproblems.\n■ Thisproblemcansometimesbeduetoacorruptbinary.\nOnUNIXclients,usetheUNIX sumcommandtocheckthe bpcd, bpbkar,and\ntarbinaries,whicharelocatedin /usr/openv/netbackup/binontheclient.\nReinstallthemiftheyarenotthesameasintheclientdirectoryunder\n/usr/openv/netbackup/clientontheserver.\nOnaWindowsclient,checkthe bpinetd.exe, bpcd.exe, bpbkar32.exe,and\ntar32.exefiles,whicharelocatedinthe install_path\\NetBackup\\binfolder\nontheclient.\nReinstalltheclientifthesefilesareasfollows:\n■ NotthesamesizeasonotherWindowsclients.\n■ Notatthesamereleaselevel.\n■ DonothavethesameNetBackuppatchesasotherWindowsclients.\n■ ReviewthefollowingwhenNetBackupisdeployedonaKubernetesdeployment:\n■ Checkthenumberofpendingpods.Postthattoensurethattheissue\noccurredduetothenodepoollevelmaxpodssetting,andcheckifthe\nworkflowrunnerordatamoverpodsareinpendingstate.Deletethenode\npoolandrecreatethenodepoolwithappropriatenumbertomaxpodsusing\nthefollowingformula:\n■ MAXpodspernode=(RAMsize*2)+numberofkube-systempods[10]\n+Noofnodes+2\n■ Checkthenumberofpendingpods.Postthattoensurethattherearesufficient\nnumberoffreeIPsareavailable.Theadministratorneedstoensurethatsufficient\nnumberofIPsareavailable."
    },
    "51": {
        "code": 51,
        "desc": "timedoutwaitingfordatabaseinformation",
        "first_action": "VerifythattheNetBackupDatabaseManager, bpdbm,isrunning.",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythattheNetBackupDatabaseManager, bpdbm,isrunning.\n■ VerifythatthefilesystemthatcontainstheNetBackupcatalogshasenough\nspace.\n■ Create bpbrmand bpdbmdebuglogdirectoriesontheserverandretrythe\noperation.\n■ Lookinthedebuglogfilestofindmoreinformationontheproblem."
    },
    "52": {
        "code": 52,
        "desc": "timedoutwaitingformediamanagertomountvolume",
        "first_action": "Verifythattherequestedvolumeisavailableandanappropriatedriveisready",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythattherequestedvolumeisavailableandanappropriatedriveisready\nandintheUPstate.\n■ Ifthiserroroccursduringareadoperation(restore,duplicate,verify),thedrives\ncouldbebusy.IncreasethetimeoutforthemediamountthattheNetBackup\nglobalattributespecifies,toallowmoretimetomountandpositionthemedia.\n■ Verifythatthetapeisnotacleaningtapethatisconfiguredasaregularvolume.\n■ WhenanAutomatedCartridgeSystemcontrolstherobot,verifythattheACSLS\nsystemisup.\n■ Ifitisaninitialinstallation,aprocedureisavailable.\nSee\"Troubleshootingconfigurationproblems\"intheNetBackupTroubleshooting\nGuide.\n■ OnWindows,checktheEventViewerApplicationlogfortheerrormessages\nthatindicatewhythetapemountdidnotcomplete.OnUNIX,checkthesystem\nlog."
    },
    "53": {
        "code": 53,
        "desc": "backuprestoremanagerfailedtoreadthefilelist",
        "first_action": "Create bpbrmdebuglogdirectoriesontheserver.",
        "full_action": "Verifythattheserversoftwarewasinstalledcorrectlyon\nallNetBackupservers.Ifthatisnottheproblem,dothefollowing:\n■ Create bpbrmdebuglogdirectoriesontheserver.\n■ OnaUNIXorLinuxNetBackupserver,addthe VERBOSEoptiontothe bp.conf\nfile.OnaWindowsNetBackupserver,setthe Global logging leveloptionon\nthe Loggingtabinthe Master Server Propertiesdialogbox.\nTodisplaythisdialogbox,refertothefollowingtopic:\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\nIncreasetheunifiedlogginglevelsbyusingthevxlogcfgcommandasexplained\ninthefollowingprocedure:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglogsfordetailed\ntroubleshootinginformation."
    },
    "54": {
        "code": 54,
        "desc": "timedoutconnectingtoclient",
        "first_action": "Performthefollowingprocedure:",
        "full_action": "Dothefollowing,asappropriate:\n■ Performthefollowingprocedure:\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\nSee\"Resolvingnetworkcommunicationproblems\"inthe NetBackup\nTroubleshooting Guide.\n■ OnUNIXclients,verifythatthe/usr/openv/netbackup/bin/bpcdbinaryexists\nandthatitisthecorrectsize.\n■ Checkthe /etc/inetd.conffiletomakesurethe bpcdpathiscorrectinthe\nfollowingentry:\nbpcd stream tcp nowait root /usr/openv/netbackup/bin/bpcd bpcd\n■ Onthesystemsthatincludethefollowing,makesurethattheclientnameisin\nthemaster’s /etc/hostsfile:NetBackupmaster,media,andclients(with\nNetBackupdatabaseextensionproductsinstalledononeormoreclients).\n■ Completelyuninstallthethird-partysoftwarepackageontheclientthatcauses\nthefailure.Or,contactthesoftwaremanufacturertoinvestigateifother\nconfigurationoptionsorworkaroundsarepossible."
    },
    "55": {
        "code": 55,
        "desc": "permissiondeniedbyclientduringrcmd",
        "first_action": "Addtheservernametothe/.rhostsfileontheUNIXor",
        "full_action": "Addtheservernametothe/.rhostsfileontheUNIXor\nLinuxclient."
    },
    "56": {
        "code": 56,
        "desc": "client’snetworkisunreachable",
        "first_action": "Trytopingtheclientfromtheserver.ChecktheIPaddress",
        "full_action": "Trytopingtheclientfromtheserver.ChecktheIPaddress\nfortheclient.Ifyoustillhaveproblems,talktoyournetworkadministrator."
    },
    "57": {
        "code": 57,
        "desc": "clientconnectionrefused",
        "first_action": "ForWindowsNetBackupservers:",
        "full_action": "Dothefollowing,asappropriate:\n■ ForWindowsNetBackupservers:\n■ MakesuretheNetBackupclientsoftwareisinstalled.\n■ Verifythatthe bpcdand bprdportnumbersinthe\n%SystemRoot%\\system32\\drivers\\etc\\servicesfileontheservermatches\nthesettingontheclient.\n■ Verifythatthe NetBackup Client Service Portnumberand NetBackup\nRequest Service Portnumberonthe Networktabinthe NetBackup Client\nPropertiesdialogmatchthebpcdandbprdsettingsintheservicesfile.To\ndisplaythisdialog,starttheBackup,Archive,andRestoreinterfaceonthe\nserverandclick NetBackup Client Propertiesonthe Filemenu.\nThevaluesonthe Networktabarewrittentothe servicesfilewhenthe\nNetBackupClientservicestarts.\n■ VerifythattheNetBackupclientserviceisrunning.\n■ Usethefollowingcommandtoseeifthemasterserverreturnscorrect\ninformationfortheclient:\ninstall_path\\VERITAS\\NetBackup\\bin\\bpclntcmd -pn\n■ OnUNIXservers,dothefollowing:\n■ MakesuretheNetBackupclientsoftwareisinstalled.\n■ Verifythatthe bpcdportnumberontheserver(eitherNISservicesmapor\nin /etc/services)matchesthenumberintheclient’sservicesfile.\n■ Additionalhelpisavailable.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide."
    },
    "58": {
        "code": 58,
        "desc": "can’tconnecttoclient",
        "first_action": "Resolvenetworkcommunicationproblems.",
        "full_action": "Resolvenetworkcommunicationproblems.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackupTroubleshooting\nGuide.\nWhenusingHadooporHBase,verifythattheapplicationserverportnumberis\nupdatedcorrectlywhenusingthe tpconfigcommand."
    },
    "59": {
        "code": 59,
        "desc": "accesstotheclientwasnotallowed",
        "first_action": "Iftheserverisavalidserver,verifythatitisintheserverlistontheclient.If",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheserverisavalidserver,verifythatitisintheserverlistontheclient.If\nnecessaryadditasfollows:\n■ OnWindowsclients:Addtheserveronthe Server to use for backups and\nrestoresdrop-downinthe Specify NetBackup Machines and Policy Type\ndialogbox.Todisplaythisdialogbox,starttheBackup,Archive,andRestore\ninterfaceontheclient.Thenclick Specify NetBackup Machines and Policy\nTypeonthe Filemenu.\n■ OnUNIXclients:Adda SERVERentryinthe bp.conffile.\nIfyouchangetheserverlistonaUNIXorLinuxmasterserver,dothefollowing\nforthechangestotakeeffect:StopandthenrestarttheNetBackupRequest\nDaemon(bprd)andNetBackupDatabaseManagerDaemon(bpdbm).On\nWindows,stopandrestarttheNetBackupRequestManagerandNetBackup\nDatabaseManagerservices.\n■ OnWindowsclients,enable bpinetddebugloggingasfollows:\n■ Createa bpinetddebuglogdirectoryontheclient.\n■ Increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ Retrythebackupandexaminetheresultinglogstodeterminethecauseof\nthefailure.\n■ Onallclients,enable bpcddebugloggingasfollows:\n■ Createa bpcddebuglogdirectoryontheclient.\n■ OnaUNIXorLinuxclient,addthe VERBOSEoptiontothe\n/usr/openv/netbackup/bp.conffile.\n■ OnPCclients,increasethedebugorloglevelasexplainedinthedebuglog\ntopicsinChapter3.\n■ Retrythebackupandexaminetheresultinglogstodeterminethecauseof\nthefailure.\n■ Checkthe bpcddebuglogtodeterminetheserver’speernameandwhat\ncomparisonsaremade.\nThe bpcdprocesscomparesNetBackupserverlistentriestothepeernameof\ntheserverthattriestheconnection.Itrejectstheconnectionifthenamesare\ndifferent.Ifnecessary,changetheserverlistentryontheclienttomatchthe\npeername.\n■ OnWindowsclients,checkthefollowing:\n■ VerifythatNetBackupforWindowssoftwarewasinstalledunderaWindows\nadministratoraccount.\nIfNetBackupisunderanothertypeofaccount,reinstallitunderan\nadministratoraccount.Theinstallationcompletessuccessfullyundera\nnon-administratoraccountexceptforthefollowing:TheNetBackupClient\nserviceisnotaddedtoWindowsandtheNetBackupservercannotaccess\ntheclient.\n■ VerifythattheWindowsTCP/IPservicespecifiesthedomainserverthat\nresolvesnamesforthesubnetthatcontainstheNetBackupservers.\nUNIX,Linux,andWindowsclientsarefrequentlynotonthesamesubnet\nandusedifferentdomainservers.Whenthisconditionexists,NetBackup\nserversandWindowsclientsmaybeabletopingoneanother,buttheserver\nstillcannotaccesstheWindowsclient.\n■ Theprecedingitemsmaynotresolvethisproblem.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ IfNetBackupusemultiplenetworkinterfaceswithmediaservers,makesure\nthattheinterfacenamesappearintheclient’s/usr/openv/netbackup/bp.conf\nfile.\n■ FortheEnterpriseVaultAgent:SeetheTroubleshootingsectionofthe\nNetBackupforEnterpriseVaultAgentAdministrator’sGuide.\n■ Besurethatallnameresolutionservices(primary,load-balancing,and\nsecondary)areproperlyconfiguredforconsistentforwardandreversename\nresolutionofNetBackuphosts.\nMoreinformationisavailableinthefollowingtechnicalarticle:\nhttps://www.veritas.com/support/en_US/article.100029136"
    },
    "60": {
        "code": 60,
        "desc": "clientcannotreadthemounttable 143NetBackupstatuscodes NetBackup status codes",
        "first_action": "Runa dftoseeifthesystemcanreadthemounttable.",
        "full_action": "Dothefollowing,asappropriate:\n■ Runa dftoseeifthesystemcanreadthemounttable.\n■ OnanSCOsystem,code60canoccurbecausethemount-pointpathname\nexceeds31characters(themaximumnumberonanSCOsystem).Thebpbkar\ndebuglogontheclientshowsamessagesimilartothefollowing:\nbpbkar build_nfs_list: FTL - cannot statfs net Errno: 42406\nToeliminatetheseerrorsforfuturebackups,createamountpointwithashorter\nnameandsymbolicallylinkthelongnametotheshortname.\n■ Fordetailedtroubleshootinginformation,createa bpbkardebuglogdirectory.\nThenretrytheoperationandchecktheresultinglog."
    },
    "61": {
        "code": 61,
        "desc": "thevnetdproxyencounteredanerror",
        "first_action": "Verboseordebugoutputfromthecommand.",
        "full_action": "Examineoneofthefollowingfora76xxcodethatprecedes\nthestatuscode61,andthenlookuptheexplanationforthat76xxcode:\n■ Verboseordebugoutputfromthecommand.\n■ The Detailed Statusofthe Job Detailsinthe NetBackup Administration\nConsole.\n■ Thelogfileforthecommandorprocessthatreportedthestatus61.\nFormoreinformation,reviewthistechnicalarticle:\nhttps://www.veritas.com/support/en_US/article.100039945"
    },
    "63": {
        "code": 63,
        "desc": "processwaskilledbyasignal",
        "first_action": "Theusualcauseforthiserroristhatsomeoneintentionally",
        "full_action": "Theusualcauseforthiserroristhatsomeoneintentionally\nterminatedabackup."
    },
    "64": {
        "code": 64,
        "desc": "timedoutwaitingfortheclientbackuptostart",
        "first_action": "Onallclients,enable bpcddebugloggingasfollows:",
        "full_action": "Dothefollowing,asappropriate:\n■ Onallclients,enable bpcddebugloggingasfollows:\n■ Createa bpcddebuglogdirectoryontheclient.\n■ OnaUNIXorLinuxclient,addthe VERBOSEoptiontothe\n/usr/openv/netbackup/bp.conffile.\n■ OnPCclients,increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ OnaUNIX,Linux,orWindowsclient,createthebpbkardebuglogdirectoryon\ntheclient.\n■ OnWindowsclients,verifythattheNetBackupClientserviceisrunning.\n■ OnaUNIXorLinuxclient,usethe pscommandtocheckforaclientprocess\nthatusestoomuchCPUtime.\n■ Retrythebackupandexaminethedebuglogsforcluesonthecauseofthe\nfailure."
    },
    "65": {
        "code": 65,
        "desc": "clienttimedoutwaitingforthecontinuemessagefromthemediamanager",
        "first_action": "Createa bptmdebuglogdirectoryontheserver.",
        "full_action": "Verifythattherequestedvolumeisavailableandthe\nrequireddeviceisinanUPstate.\n■ Createa bptmdebuglogdirectoryontheserver.\n■ OnaUNIXorLinuxNetBackupserver,addthe VERBOSEoptiontothe bp.conf\nfile.OnaWindowsNetBackupserver,setthe Verbose logging leveloption\nonthe Loggingtabinthe Master Server Propertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\n■ Retrytheoperationandcheckthe bptmdebuglogfileforinformationonthe\ndrive,robot,andtapethatcausesthetimeout.\n■ OnaWindowsNetBackupserver(masterormedia):checktheEventViewer\nApplicationlogfortheerrormessagesthatindicatewhythetapemountdidnot\ncomplete."
    },
    "66": {
        "code": 66,
        "desc": "clientbackupfailedtoreceivetheCONTINUEBACKUPmessage",
        "first_action": "Verifythattheserverdidnotcrash.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythattheserverdidnotcrash.\n■ OnUNIX,Linux,andWindowsclients,enable bpbkardebuglogging.\n■ Createa bpbkardebuglogdirectory.\n■ OnaUNIXorLinuxclient,addtheVERBOSEoptiontothebp.conffile.Ona\nWindowsclient,set Verboseonthe TroubleShootingtabinthe NetBackup\nClient Propertiesdialogbox.Todisplaythisdialogbox,starttheBackup,\nArchive,andRestoreinterfaceontheclient.Thenselect NetBackup Client\nPropertiesfromthe Filemenu.\n■ OnotherPCclients,createadebuglogdirectoryfor bpcd.\nIncreasetheamountofinformationthatappearsinthelogs.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackupLogging\nReferenceGuide.\n■ Usethe vxlogcfgcommandasdescribedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglogs."
    },
    "67": {
        "code": 67,
        "desc": "clientbackupfailedtoreadthefilelist",
        "first_action": "Verifythattheserverdidnotcrash.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythattheserverdidnotcrash.\n■ Setupdebuglogging.\n■ Ontheserver,createa bpbrmdebuglogdirectory.\n■ OnUNIX,Linux,andWindowsclients,createabpbkardebuglogdirectory.\n■ OnotherPCclients,createadebuglogdirectoryfor bpcd.\nIncreasetheamountofinformationthatappearsinthelogs.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackupLogging\nReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglogs."
    },
    "68": {
        "code": 68,
        "desc": "clienttimedoutwaitingforthefilelist",
        "first_action": "Verifythattheserverdidnotcrash.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythattheserverdidnotcrash.\n■ Setupdebuglogging.\n■ Ontheserver,createa bpbrmdebuglogdirectory.\n■ OnUNIX,Linux,andWindowsclients,createabpbkardebuglogdirectory.\n■ OnotherPCclients,createadebuglogdirectoryfor bpcd.\nIncreasetheamountofinformationthatappearsinthelogs.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackupLogging\nReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglogs."
    },
    "69": {
        "code": 69,
        "desc": "invalidfilelistspecification",
        "first_action": "VMwareIntelligentPolicy:Checkforduplicationofthe VM_nameoftheVMsin",
        "full_action": "Dothefollowing,asappropriate:\n■ VMwareIntelligentPolicy:Checkforduplicationofthe VM_nameoftheVMsin\nthepolicy.\n■ Policyfilelistproblem:Checkthepolicyfilelist.Ifwildcardsareused,verifythat\nthebracketcharacters([and])inthelistmatch.IfthefilelistcontainsUNC\n(UniversalNamingConvention)names,ensurethattheyareproperlyformatted.\nThiserrorcanoccurifnbjmisrunningandaSharePointjobrediscoveryreturns\na0or1andthepolicyfilelistisempty.Examinethenbjmunifiedlog(originator\nID117)formoredetailonthecauseoftheerror.\n■ EnterpriseVaultAgent:Formoreinformation,pleaseseetheTroubleshooting\nsectionoftheNetBackupforEnterpriseVaultAgentAdministrator'sGuide.\n■ NetBackupSnapshotClient:RemovetheALL_LOCAL_DRIVESentryfromthefile\nlist.\n■ Formoreinformationonthesupportedoperatingsystemsforbackuphosts,\nrefertotheNetBackupWebUIRHVAdministrator'sGuide.\n■ FortheerrorsthatarerelatedtoHypervisorpolicyandNutanixAHV,referto\ntheNutanixAHVAdministrator’sGuide."
    },
    "70": {
        "code": 70,
        "desc": "anentryinthefilelistexpandedtotoomanycharacters 148NetBackupstatuscodes NetBackup status codes",
        "first_action": "Changethewildcardsinthefilelisttospecifyfewerfiles.",
        "full_action": "Changethewildcardsinthefilelisttospecifyfewerfiles."
    },
    "71": {
        "code": 71,
        "desc": "noneofthefilesinthefilelistexist",
        "first_action": "Verifythatthecorrectfilelistisspecifiedforthisclient.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthecorrectfilelistisspecifiedforthisclient.\n■ OnWindowsclients,verifythattheaccountusedtostarttheNetBackupClient\nservicehasreadaccesstothefiles.\nIfyoubackupanetworkdriveoraUNC(UniversalNamingConvention)path,\ndothefollowing:UsetheServicesapplicationintheWindowsControlPanelto\nverifythattheNetBackupClientservicedoesnotstartunderthesystemaccount.\nTheSystemAccountcannotaccessnetworkdrives.\nTobackupnetworkdrivesorUNCpaths:ChangetheNetBackupClientservice\nstartuptologinasauserthathaspermissiontoaccessnetworkdrives.\n■ ChecktheAllLogEntriesreportforclues.\n■ Tosetupdebuglogging,dooneofthefollowing:\n■ OnUNIX,Linux,andWindowsclients,createadebuglogdirectoryfor\nbpbkar.\n■ OnotherPCclients,createadebuglogdirectoryfor bpcd.\n■ Increasetheamountofinformationthatappearsinthelogs.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackupLogging\nReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglogs.\n■ ForanNDMPpolicytype,verifythatthecredentialsoftheNDMPhostshave\nbeenadded.Ifnot,addthem."
    },
    "72": {
        "code": 72,
        "desc": "theclienttypeisincorrectintheconfigurationdatabase",
        "first_action": "Verifythatthepolicytypeattributeforthepolicyiscorrect.",
        "full_action": "Verifythatthepolicytypeattributeforthepolicyiscorrect."
    },
    "73": {
        "code": 73,
        "desc": "bpstart_notifyfailed",
        "first_action": "Checkthe bpstart_notifyscriptontheclienttoseeif",
        "full_action": "Checkthe bpstart_notifyscriptontheclienttoseeif\nitperformsasexpected."
    },
    "74": {
        "code": 74,
        "desc": "clienttimedoutwaitingforbpstart_notifytocomplete",
        "first_action": "Trytospeedupthe bpstart_notifyscriptorsetthe",
        "full_action": "Trytospeedupthe bpstart_notifyscriptorsetthe\nBPSTART_TIMEOUTontheservertoavaluethatislargerthanthedefault.Set\nBPSTART_TIMEOUTinthe bp.conffileonaUNIXorLinuxNetBackupserver.\nOnaWindowsNetBackupserver,useHostPropertiestoset Backup Start Notify\nTimeout.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide."
    },
    "75": {
        "code": 75,
        "desc": "clienttimedoutwaitingforbpend_notifytocomplete",
        "first_action": "Trytospeedupthe bpend_notifyscriptorset",
        "full_action": "Trytospeedupthe bpend_notifyscriptorset\nBPEND_TIMEOUTontheservertoavaluethatislargerthanthedefault.Set\nBPEND_TIMEOUTinthe bp.conffileonaUNIXorLinuxNetBackupserver.On\naWindowsNetBackupserver,useHostPropertiestoset Backup End Notify\nTimeout."
    },
    "76": {
        "code": 76,
        "desc": "clienttimedoutreadingfile",
        "first_action": "Makesurethattheprocessthatistoproducethedataon",
        "full_action": "Makesurethattheprocessthatistoproducethedataon\nthenamedFIFOisstartedcorrectly.Addanentrytothe\n/usr/openv/netbackup/bp.conffileontheservertosetCLIENT_READ_TIMEOUT\ntoalargervaluethanthedefault."
    },
    "77": {
        "code": 77,
        "desc": "executionofthespecifiedsystemcommandreturnedanonzerostatus",
        "first_action": "Verifythatthecommandisspecifiedcorrectly.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthecommandisspecifiedcorrectly.\n■ ForNetBackupSnapshotClientonly,dothefollowing:\nThepolicyfilelistmaycontainthefilesthatdonotresidewithinafilesystem\nthatwasdesignatedasthesnapshotsource.Toapplyasnapshotmethodto\nthebackupofindividualfiles,thesnapshotsourcemustbeafilesystem.(It\ncannotbearawpartitionorVolumeManagervolume.)Thefilesinthepolicy\nfilelistmustresidewithinthatfilesystem.\n■ Runthecommandmanuallytoseeifthewantedresultisproduced.\n■ Fordetailedtroubleshootinginformation,setupdebugloggingasfollows:\n■ OnUNIX,Linux,andWindowsclients,createadebuglogdirectoryfor\nbpbkar.\n■ OnotherPCclients,createadebuglogdirectoryfor bpcd.\n■ Increasetheamountofinformationthatappearsinthelogs.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglog."
    },
    "78": {
        "code": 78,
        "desc": "afs/dfscommandfailed",
        "first_action": "ChecktheNetBackupProblemsReportforadditionalinformationonwhythe",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsReportforadditionalinformationonwhythe\ncommandfailed.\n■ The bpbkardebuglogshowsthecommandthatwasrun.Createadebuglog\ndirectoryfor bpbkar.Retrytheoperationandretrytheresultingdebuglog.\n■ Tryrunningthe voscommandmanuallytoduplicatetheproblem."
    },
    "79": {
        "code": 79,
        "desc": "unsupportedimageformatfortherequesteddatabasequery",
        "first_action": "Ensurethatnoneoftheimageswereencrypted.",
        "full_action": "Ensurethatnoneoftheimageswereencrypted."
    },
    "80": {
        "code": 80,
        "desc": "MediaManagerdevicedaemon(ltid)isnotactive",
        "first_action": "OnWindows,usetheActivityMonitorortheServicesapplicationintheWindows",
        "full_action": "Dothefollowing,asappropriate:\n■ OnWindows,usetheActivityMonitorortheServicesapplicationintheWindows\nControlPaneltoseeiftheNetBackupDeviceManagerserviceisrunning.Ifit\nisnotrunning,startit.Toenableverboselogging,place VERBOSEonalineby\nitselfinthe install_path\\Volmgr\\vm.conffilebeforeyoustarttheservice.\n■ OnUNIX,use vmpstoseeif ltidisrunningandifnecessarystart ltidin\nverbosemodewiththefollowingcommand:\n/usr/openv/volmgr/bin/ltid -v\nOr,adda VERBOSEentrytothe /usr/openv/volmgr/vm.conffile.Createthe\nvm.conffileifnecessary.\n■ OnUNIX,checkthesystemlogstoverifythat ltidstarts.\nNote:OnUNIXsystems, ltid,andonWindowssystems,theNetBackupDevice\nManagerservice,isusedonlyifdevicesareattachedtothesystem."
    },
    "81": {
        "code": 81,
        "desc": "MediaManagervolumedaemon(vmd)isnotactive",
        "first_action": "OnUNIX,verifythattheMediaManagerdevicedaemon(ltid)andthe",
        "full_action": "Dothefollowing,asappropriate:\n■ OnUNIX,verifythattheMediaManagerdevicedaemon(ltid)andthe\nNetBackupVolumeManager(vmd)arerunning.Startthemifnecessary.\n■ OnWindows,verifythatboththeNetBackupDeviceManagerserviceandthe\nNetBackupVolumeManagerservicearerunning.Startthemifnecessary.\nNote: ltidortheNetBackupDeviceManagerserviceisusedonlyifdevicesare\nattachedtothesystem."
    },
    "82": {
        "code": 82,
        "desc": "mediamanagerkilledbysignal",
        "first_action": "Thiserrorshouldnotoccurinnormaloperation.Ifyou",
        "full_action": "Thiserrorshouldnotoccurinnormaloperation.Ifyou\nwanttoterminateanactivebackup,usetheNetBackupActivityMonitor.\nWhenyoubackupaDomainOSclient,thiserroroccursaftertheserverhasnot\nreceivedanythingonthesocketforatleast300seconds.Itcausesaclientread\ntimeoutandbreakstheconnection.The bpbkardebugloghasanentrysimilarto\nthefollowing:\n13:22:49 [1347] <16> bpbkar: ERR - Extra output - - ECONNRESET\nConnection reset by peer (UNIX/errno status)\nToresolvetheproblem,increasetheCLIENT_READ_TIMEOUTvalue.Inthis\ninstance,setthevalueto900."
    },
    "83": {
        "code": 83,
        "desc": "mediaopenerror",
        "first_action": "NetBackupProblemsreport",
        "full_action": "Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreport\n■ EventViewerApplicationlog(Windows)\n■ Systemlog(UNIX)\n■ Typically,thisstatuscodeindicatesadriveconfigurationproblemthatallows\nmorethanoneprocessatatimetoopenthedevice.OnUNIX,theproblemmay\nbedueoneormoreofthefollowing:\n■ Two(ormore)deviceswereconfiguredthatarethesamephysicaldevice\n(fordifferentdensitiesperhaps).Verifythatnoneofthe /devfilesthatwere\nusedforthesedeviceshavethesamemajororminornumbers.\n■ Linksexistinthefilesystemthatallowsusersaccesstothedrives.\n■ Theconfigurationforthedriveswasmodified(intheadministratorinterface\norvm.conf)andtheMediaManagerdevicedaemon,ltid,wasnotrestarted.\nVerifytheconfigurationandthenstart ltid.\nOnWindows,theproblemmaybethattheMediaandDeviceManagement\ndeviceconfigurationwasmodifiedbuttheNetBackupDeviceManagerservice\nwasnotrestarted.VerifytheconfigurationandrestarttheNetBackupDevice\nManagerservice.\n■ OnWindows,makesurethatthetapesarenotwriteprotected.\n■ Fordetailedtroubleshootinginformation:\n■ Createadebuglogdirectoryfor bpdm(ifthedeviceisdisk)or bptm(ifthe\ndeviceistape).\n■ OnUNIX,restartltidintheverbosemodebyrunningthefollowing:\n/usr/openv/volmgr/bin/ltid -v\nOr,adda VERBOSEentrytothe /usr/openv/volmgr/vm.conffile.Create\nthe vm.conffileifnecessary.\n■ OnWindows,toenableverboselogging,add VERBOSEonalinebyitselfin\nthe install_path\\Volmgr\\vm.conffile.Then,stopandrestartthe\nNetBackupDeviceManagerservice.\n■ Retrytheoperationandchecktheresultingdebuglogfiles.\n■ OnWindowssystems,lookatthe\ninstall_path\\VERITAS\\NetBackup\\db\\media\\errorslogforadrivethat\nfrequentlyproduceserrors.\nOnUNIXsystems,lookatthe /usr/openv/netbackup/db/media/errors\nlog(whichisalsoincludedinthe/usr/openv/netbackup/bin/support/nbsu\nscriptoutput)foradrivethatfrequentlyproduceserrors."
    },
    "84": {
        "code": 84,
        "desc": "mediawriteerror",
        "first_action": "ForNetBackupSnapshotClientonly:",
        "full_action": "Dothefollowing,asappropriate:\n■ ForNetBackupSnapshotClientonly:\nIfthefollowingmessageappearsinthe/usr/openv/netbackup/bptmlog,and\nthevaluesfor key, asc,and ascqareallzero(0x0)asshowninthisexample\nmessage:\ntape error occurred on extended copy command, key = 0x0, asc =\n0x0, ascq = 0x0\nNetBackupSnapshotClientprobablydoesnotsupportyourhost-busadapter\nanditsdriver.Thehost-busadaptersthataresupportedinthereleasearelisted\nintheNetBackupReleaseNotes.\n■ Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreporttodeterminethedeviceormediathatcaused\ntheerror\n■ Systemanderrorlogsforthesystem(UNIX)\n■ EventViewerApplicationandSystemlogs(Windows)\n■ IfNetBackupwritesbackupstoadiskfile,verifythefollowing:Thefragment\nsizethatisconfiguredforthediskstorageunitisnotgreaterthanthemaximum\nfilesizethattheoperatingsystemspecifies.\n■ OnWindows,makesurethatthetapesarenotwriteprotected.\n■ If bpbackupdbwasusedtobackuptheNetBackupcatalogtoadiskpathona\nUNIXorLinuxsystem,theimageyoutrytowritemaybegreaterthanthe\nmaximumfilesizethatisspecifiedbythatoperatingsystem.Tapefilesdonot\nhavethislimit.Youmayhavetobackupthecatalogtotape.\n■ Ifthemediaistape,checkforthefollowing:\n■ Adefectiveoradirtydrive.Cleanitorhaveitrepaired(refertothetpclean\ncommandforroboticdrives).\n■ Thewrongmediatype.Verifythatthemediamatchesthedrivetypeyou\nuse.\n■ Defectivemedia.Ifitisdefective,usethe bpmediacommandtosetthe\nvolumetotheFROZENstatesoitisnotusedforfuturebackups.\n■ Incorrectdriveconfiguration.VerifytheMediaandDeviceManagementand\nsystemconfigurationforthedrive.\nForexample,onUNIXthedrivemaybeconfiguredforfixedmodewhenit\nmustbevariablemode.\nSeetheNetBackupDeviceConfigurationGuideformoreinformation.\nThisconfigurationoftenresultsinthemediabeingfrozenwiththemessage\ntoo many data blocks written, check tape and drive block size\nconfiguration\nSee\"Frozenmediatroubleshootingconsiderations\"intheNetBackup\nTroubleshootingGuide.\n■ IfyoureceivethiserrormessagewhenaGLACIERorLIFECYCLEbackupjob\nfails,theerrorisrelatedtotheAmazonlifecyclepolicyandoccursinthefollowing\nsituations:\n■ TheAmazonlifecyclepolicythatNetBackupusescannotbeapplied.The\nAmazonGLACIERorLIFECYCLEstorageclassisnotsupportedforthe\nregiontowhichthebucketbelongs.Recreatethediskpoolwiththebucket\ninthesupportedregion.\n■ AdifferentAmazonlifecyclepolicyotherthanwhatNetBackupusesalready\nexists.RemovethepolicythatisnotusedbyNetBackupandrerunthejob.\n■ TheerroroccurredwhilecreatingtheAmazonlifecyclepolicythatNetBackup\nusestobackupdatatoAmazon.Checkthe bptmlogsformoredetails."
    },
    "85": {
        "code": 85,
        "desc": "mediareaderror",
        "first_action": "NetBackupProblemsreporttodeterminethedeviceormediathatcausedthe",
        "full_action": "Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreporttodeterminethedeviceormediathatcausedthe\nerror\n■ Systemanderrorlogsforthesystem(UNIX)\n■ EventViewerApplicationandSystemlogs(Windows)\n■ Checkforthefollowing:\n■ Adefectiveoradirtydrive.Cleanitorhaveitrepaired(seethe tpclean\ncommandforcleaning).\n■ Incorrectdriveconfiguration.VerifytheMediaandDeviceManagementand\nsystemconfigurationforthedrive.\nForexample,onUNIX,thedrivemaybeconfiguredforfixedmodewhenit\nmustbevariablemode.Moreinformationisavailable.\nSeetheNetBackupDeviceConfigurationGuide.\n■ Defectivemedia.Inthiscase,youmaynotbeabletorecoverallthedata\nonthemedia.UsethebpmediacommandtosetthevolumetotheFROZEN\nstatesoitisnotusedforfuturebackups.\nSee\"Frozenmediatroubleshootingconsiderations\"intheNetBackup\nTroubleshootingGuide.\n■ Thewrongmediatype.Verifythatthemediamatchesthedrivetypeyou\nuse."
    },
    "86": {
        "code": 86,
        "desc": "mediapositionerror",
        "first_action": "NetBackupProblemsreporttodeterminethedeviceormediathatcausedthe",
        "full_action": "Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreporttodeterminethedeviceormediathatcausedthe\nerror\n■ Systemanderrorlogsforthesystem(UNIX)\n■ EventViewerApplicationandSystemlogs(Windows)\n■ Checkforthefollowing:\n■ Adefectiveoradirtydrive.Cleanitorhaveitrepaired(seethe tpclean\ncommandforcleaning).\n■ Incorrectdriveconfiguration.VerifytheMediaandDeviceManagementand\nsystemconfigurationforthedrive.\nForexample,onUNIX,thedrivemaybeconfiguredforfixedmodewhenit\nmustbevariablemode.\nSeetheNetBackupDeviceConfigurationGuideformoreinformation.\n■ Defectivemedia.Inthiscase,somedatamaybelost.Usethe bpmedia\ncommandtosetthevolumetotheFROZENstatesoitisnotusedforfuture\nbackups.\nSee\"Frozenmediatroubleshootingconsiderations\"intheNetBackup\nTroubleshootingGuide.\n■ Thewrongmediatype.Verifythatthemediamatchesthedrivetypeyou\nuse."
    },
    "87": {
        "code": 87,
        "desc": "mediacloseerror 158NetBackupstatuscodes NetBackup status codes",
        "first_action": "NetBackupProblemsreporttodeterminethedeviceormediathatcausedthe",
        "full_action": "Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreporttodeterminethedeviceormediathatcausedthe\nerror\n■ Systemanderrorlogsforthesystem(UNIX)\n■ EventViewerApplicationandSystemlogs(Windows)\n■ Checkforthefollowing:\n■ Adefectiveoradirtydrive.Cleanitorhaveitrepaired(seethe tpclean\ncommandforcleaning).\n■ Defectivemedia.Inthiscase,somedatamaybelost.Usethe bpmedia\ncommandtosetthevolumetotheFROZENstatesoitisnotusedforfuture\nbackups.\nSee\"Frozenmediatroubleshootingconsiderations\"intheNetBackup\nTroubleshootingGuide.\nWhenAmazonAWSisusedascloudstorage:\n■ VerifythatyouhaveSSLenabledforcommunication."
    },
    "88": {
        "code": 88,
        "desc": "OpenStorageWORMlockerror.",
        "first_action": "LookattheOpenStoragestorageserverandensurethat",
        "full_action": "LookattheOpenStoragestorageserverandensurethat\nconfigurationofthestoragedeviceisconsistentwithNetBackup.Reviewthebptm\nandthe bpdmlogsformoredetailedmessagesandOSTerrorcodesformore\ninformationaboutthesefailures."
    },
    "89": {
        "code": 89,
        "desc": "problemsencounteredduringsetupofsharedmemory 159NetBackupstatuscodes NetBackup status codes",
        "first_action": "ForSolaris9,thedefaultshminfo_shmmaxvalueis8megabytes.Youcanplace",
        "full_action": "Checkforasharedmemoryproblem.Thiserrorcanoccur\nifthesystemcannotallocateenoughsharedmemory.Itusuallyoccurswith\nmultiplexing,whichincreasestheamountofsharedmemorythatisrequiredforthe\noperation.AnentrysimilartothefollowingmaybeseeninaNetBackuplogor\nreport:\nsystem cannot allocate enough shared memory\nIfyouseethistypeofmessage,refertoyourplatformvendordocumentationfor\ninstructionsonhowtoincreasesharedmemoryonyoursystem.\nForolderlevelsofSolaris,youmayneedtochangeoneormoredefaultSystemV\nSharedMemorysettingstopreventjobsfailingwiththememoryallocationmessage,\nasfollows:\n■ ForSolaris9,thedefaultshminfo_shmmaxvalueis8megabytes.Youcanplace\nthefollowinglineinyour/etc/systemfiletoincreasethissetting.Avalueof32\nmegabyteshasbeenusedinthisexample.Yoursystemmayrequireagreater\nvalueundersomecircumstancessuchasahighvaluefortheNetBackup\nmultiplexingparameter.AccordingtoSunMicrosystemsdocumentation,setting\nthisparametertoitsmaximumpossiblevaluehasnosideeffects.(Thisparameter\nisnotapplicabletoSolaris10).\nset shmsys:shminfo_shmmax=33554432\n■ ForSolaris9,thedefaultshminfo_shmmnivalueis100.Youcanplacethe\nfollowinglineinyour/etc/systemfiletoincreasethissetting.Thedefaultvalue\nisusuallysufficientforNetBackup.Insomecircumstances,suchasinstallinga\nNetBackupmediaserveronalargedatabaseserver,thissettingmayneedto\nbeincreased.Avalueof220hasbeenusedinthisexample.(Thisparameter\nisnotapplicabletoSolaris10).\nset shmsys:shminfo_shmmni=220\nNote:Ifyoumodifyanyofthesevaluesinthe /etc/systemfile,youmustrestart\nthesystemwith boot -rforthenewsettingstotakeeffect.\nRefertoyourvendordocumentationfordetailedinstructionsonhowtomodifythese\nvalues.Notethatthese shminfoparametersarenotapplicabletoSolaris10."
    },
    "90": {
        "code": 90,
        "desc": "mediamanagerreceivednodataforbackupimage",
        "first_action": "ChecktheAllLogEntriesreport.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheAllLogEntriesreport.\n■ Fordetaileddebuginformation,create bpdmor bptmdebuglogdirectorieson\ntheserver.IftheclientisWindows,alsocreatea bpbkardebuglogdirectory\nontheclient.Retrytheoperationandchecktheresultingdebuglogs.\n■ Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreporttodeterminethedeviceormediathatcaused\ntheerror\n■ Systemanderrorlogsforthesystem(UNIX)\n■ EventViewerApplicationlog(Windows)\n■ VerifytheMediaandDeviceManagementandsystemconfigurationforthe\ndrive.\nForexample,onUNIX,thedrivemaynotbesetforvariablemodeinacase\nwhereNetBackuprequiresthatmode.\nChecktheNetBackupDeviceConfigurationGuidefordriveconfiguration\ninformation.\n■ VerifythattheMediaandDeviceManagementconfigurationforthebackup\ndevicematcheswhatisspecifiedforthestorageunitintheNetBackuppolicy.\n■ Verifythatyouusethecorrectmediainthedrive.\n■ Fordetaileddebuginformation,createa bpdmor bptmdebuglogdirectory\n(whicheverapplies)ontheserver.IftheclientisWindows,alsocreateabpbkar\ndebuglogdirectoryontheclient.Retrytheoperationandchecktheresulting\ndebuglogs.\n■ IftheerroroccurredduringduplicationoraVaultsessionthatusesanAlternate\nReadServertoperformduplication,verifythattheAlternateReadServerhas\naccesstothesourcemedia."
    },
    "91": {
        "code": 91,
        "desc": "fatalNBmediadatabaseerror",
        "first_action": "ChecktheAllLogEntriesreportformoreinformation.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheAllLogEntriesreportformoreinformation.\n■ ChecktheNetBackupMediaListsreporttoseeifthecatalogisintact.Ifthe\ncatalogisnotintact,youmaywanttoreloaditfromthelatestNetBackupcatalog\nbackupvolume.\n■ Verifythatthediskpartitiononwhichthecatalogresideshasenoughspace.\n■ Iftheseactionsdonotexplaintheproblem,checktheNetBackupProblems\nreport.\n■ Fordetailedtroubleshootinginformation,createa bptmdebuglogdirectoryon\ntheserverandretrytheoperation.Checktheresultingdebuglogfile.\n■ Contactcustomersupportandsendappropriateproblemanddebuglogsections."
    },
    "92": {
        "code": 92,
        "desc": "mediamanagerdetectedimagethatwasnotintarformat",
        "first_action": "Performa bpverifyoftheaffectedimagetodetermineifitiswrittencorrectly.",
        "full_action": "Dothefollowing,asappropriate:\n■ Performa bpverifyoftheaffectedimagetodetermineifitiswrittencorrectly.\n■ ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.\n■ VerifytheMediaandDeviceManagementandsystemconfigurationforthe\ndrive.\nForexample,ifyoudonotconfigurethedriveforvariable-modeblocksizewrites\nonsomeUNIXsystems,thebackupimagesthatwritetothemediaproducethis\nerrorwhenyouattempttorestoretheimage.\nThefollowingsequenceofeventsoccurs:\n■ Backupsucceeds.\n■ Verifysucceeds.\n■ Restorefails.\nThe bptmdebuglogshowsanerrorsimilartothefollowing:\n00:58:54 [2304] <16> write_data: write of 32768 bytes indicated\nonly 29696 bytes were written, errno = 0\nInthiscase,configurethedriveforvariable-modeblocksizesandsuspendthe\nmediathatwritesonthatdevice.\nSeetheNetBackupDeviceConfigurationGuide.\nTheimagesthatwerewrittentothosemediamayberestorable(platform\ndependent),butsinglefilerestoresarealmostguaranteedtofail.Youcanexpire\nthesemediaandregeneratethebackups.Oryoucanattempttoduplicatethe\nimagesonthesemediatoanotherdeviceandthenexpiretheoriginalcopy.\n■ Thiserrorhasoccurredonre-labeledandvalue-added8-mmtapedriveswhere\nthedrive’smicrocodeincorrectlyprocessesa forward space recordSCSI\ncommand.\n■ Iftheproblemisnotoneofthosediscussed,createadebuglogdirectoryfor\neither bpdmor bptmandretrytheoperation.Checktheresultingdebuglogfile."
    },
    "93": {
        "code": 93,
        "desc": "mediamanagerfoundwrongtapeindrive",
        "first_action": "Ifthevolumeisinarobotandtherobotsupportsbarcodes,performa Compare",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifthevolumeisinarobotandtherobotsupportsbarcodes,performa Compare\nContents with Volume Configurationrobotinventory(onWindows)or\nCompare robot contents with volume configurationrobotinventory(UNIX).\nTheresultingreportshowsthemediaIDthatwasfoundandvalidatesitsslot\nnumberwithwhatisinthevolumeconfiguration.Then,eitherchangethephysical\nlocationintherobotorchangethevolumeconfigurationtoshowthecorrect\nslot.\n■ Ifthevolumewasmountedonanonroboticdrive,verifythatthecorrectvolume\nwasmountedandassigned."
    },
    "94": {
        "code": 94,
        "desc": "cannotpositiontocorrectimage",
        "first_action": "Trytherestoreonanotherdriveifpossible.",
        "full_action": "Dothefollowing,asappropriate:\n■ Trytherestoreonanotherdriveifpossible.\n■ Foradditionalinformation,checkthefollowing:\n■ NetBackupProblemsreporttodeterminethedeviceorvolumethatcaused\ntheerror\n■ Systemanderrorlogsforthesystem(UNIX)\n■ EventViewerApplicationandSystemlogs(Windows)\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryfor bptm\nandretrytheoperation.Checktheresultingdebuglogfiles."
    },
    "95": {
        "code": 95,
        "desc": "MediaIDisnotassignedtothishostintheEMMdatabase",
        "first_action": "RunaNetBackupMediaListreporttodeterminethevalid",
        "full_action": "RunaNetBackupMediaListreporttodeterminethevalid\nmediaIDsandtheirassignedhosts.Then,retrythecommandwithavalidmedia\nIDandassignedhost."
    },
    "96": {
        "code": 96,
        "desc": "unabletoallocatenewmediaforbackup,storageunithasnoneavailable",
        "first_action": "Ifthestorageunitisarobotwithemptyslots,addmorevolumes(rememberto",
        "full_action": "ChecktheNetBackupProblemsreporttodeterminethe\nstorageunitthatisoutofmedia.\n■ Ifthestorageunitisarobotwithemptyslots,addmorevolumes(rememberto\nspecifythecorrectvolumepool).\n■ Iftherearenoemptyslots,movesomemediatononroboticandthenadd\nnewvolumes.\n■ Ifyouhavedifficultykeepingtrackofyouravailablevolumes,trythe\navailable_mediascript:\nOnUNIX,thisscriptisin:\n/usr/openv/netbackup/bin/goodies/available_media\nOnWindows,thescriptisin:\ninstall_path\\NetBackup\\bin\\goodies\\available_media.cm\nd\nThisscriptlistsallvolumesinthevolumeconfiguration,andaugmentsthat\nlistwithinformationonthevolumescurrentlyassignedtoNetBackup.\n■ Setupascratchvolumepoolasareserveofunassignedtapes.IfNetBackup\nneedsanewtapeandnoneareavailableinthecurrentvolumepool,itdoes\nthefollowing:Movesatapefromthescratchpoolintothevolumepoolthatthe\nbackupuses.\n■ Ifthestorageunitandvolumepoolappeartohavemedia,verifythefollowing:\n■ VolumeisnotFROZENorSUSPENDED.\nCheckforthisconditionbyusingtheNetBackupMediaListreport.Ifthe\nvolumeisfrozenorsuspended,usethe bpmediacommandtounfreezeor\nunsuspendit(ifthatiswanted).\nSee\"Frozenmediatroubleshootingconsiderations\"intheNetBackup\nTroubleshootingGuide.\n■ Volumehasnotexpiredorexceededitsmaximumnumberofmounts.\n■ TheEMMdatabasehostnameforthedeviceiscorrect.\nIfyouchangetheEMMdatabasehostname,stopandrestartthefollowing:\nTheMediaManagerdevicedaemon, ltid,(iftheserverisUNIXorLinux)\northeNetBackupDeviceManagerservice(iftheserverisaWindows\nsystem).\n■ ThecorrecthostisspecifiedforthestorageunitintheNetBackup\nconfiguration.\nThehostconnectionshouldbetheserver(masterormedia)withdrives\nconnectedtoit.\n■ TheMediaandDeviceManagementvolumeconfigurationhasmediainthe\ncorrectvolumepool.Unassignedoractivemediaisavailableattherequired\nretentionlevel.\nUsetheNetBackupMediaListreporttoshowtheretentionlevels,volume\npools,andstatus(activeandsoon)forallvolumes.UsetheNetBackup\nMediaSummaryreporttocheckforactivevolumesatthecorrectretention\nlevels.\n■ TheNetBackup bptmprocessisrejectedwhenitrequestsmediafromthe vmd\nprocess(UNIX)ortheNetBackupVolumeManagerservice(Windows).The\ncauseofthisproblemisthattheprocessorservicecannotdeterminethename\nofthehostthatmakestherequest.\nThiserrorcanbeduetoanincorrectnetworkconfigurationthatinvolvesthe\nfollowing:\n■ Multiplenetworkinterfaces\n■ /etc/resolv.confonthoseUNIXorLinuxsystemsthatuseit\n■ RunningDNSwithreverseaddressingnotconfigured\n■ Create bptmand vmddebuglogdirectoriesandretrytheoperation.\n■ Examinethebptmdebuglogtoverifythatbptmconnectstothecorrectsystem.\nIfanerrorislogged,examinethe vmdlog.\nOnUNIX,the vmdlogis:\n/usr/openv/volmgr/debug/daemon/log.xxxxxx\nOnWindows,the vmdlogis:\ninstall_path\\Volmgr\\debug\\daemon\\xxxxxx.log\n■ Ifthisstorageunitisnewandthisattempttouseitisthefirst,stopandrestart\nNetBackuponthemasterserver.\nNote:Themdsunifiedloggingfiles(OID143)usuallyshowtheNetBackup\nmediaselectionprocess.\nMoretroubleshootinginformationinawizardformatisavailableforthisstatuscode."
    },
    "97": {
        "code": 97,
        "desc": "requestedmediaIDisinuse,cannotprocessrequest",
        "first_action": "Retrythecommandwhenthevolumeisnotinuse.Use",
        "full_action": "Retrythecommandwhenthevolumeisnotinuse.Use\ntheDeviceMonitortodetermineifthevolumeisinuse."
    },
    "98": {
        "code": 98,
        "desc": "errorrequestingmedia(tpreq)",
        "first_action": "ChecktheNetBackupProblemsreporttodeterminethereasonforthefailure.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreporttodeterminethereasonforthefailure.\nThemostcommoncauseisthattheNetBackupDeviceManagerservice(on\nWindows)ortheMediaManagerdevicedaemon(ltid)(onUNIX)isnotrunning.\nStartitifnecessary.\n■ IfyouduplicatebackupsoruseVaulttoduplicatebackups,thiserrorcould\nindicatethefollowing:TheAlternateReadServerdoesnothaveaccesstothe\ntapewheretheoriginalbackupresides."
    },
    "99": {
        "code": 99,
        "desc": "NDMPbackupfailure 167NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupAllLogEntriesreportformoreinformation.",
        "full_action": "Dothefollowing:\n■ ChecktheNetBackupAllLogEntriesreportformoreinformation.\n■ Trythefollowingcommandsfromanothermasterserverormediaserver:\n# tpautoconf -verify ndmp_filer\n# tpautoconf -probe ndmp_host\nOnthefiler,verifythattheNDMPserviceisrunning.Theverificationprocess\ndependsonthefiler.\nForNetApp,run ndmpd statustoverifythattheNDMPdaemonisrunning.If\nnot,execute ndmpd onandre-run ndmpd statustoverify.\n■ ChangetheNDMPwildcardtospecifypathnamesonly.Youcannotusea\nwildcardcharacterthatalsomatchesafilename.Forexample,anNDMPbackup\nselectionis /vol/vol_archive_01/autoit*.Thisspecificationmatchespath\nname /vol/vol_archive_01/autoit_01/,bititalsomatchesfile\nname/vol/vol_archive_01/autoit-v1-setup.exe."
    },
    "100": {
        "code": 100,
        "desc": "systemerroroccurredwhileprocessingusercommand",
        "first_action": "Enabledebugloggingfor bparchive, bpbackup, bplist,or bprestore(as",
        "full_action": "Dothefollowing,asappropriate:\n■ Enabledebugloggingfor bparchive, bpbackup, bplist,or bprestore(as\nappropriate)bycreatingdebuglogdirectoriesforthem.\nOnUNIX,ifanonrootuserhasproblems,verifythatthedirectorythatwas\ncreatedhasmode666.Lookforandcorrectanyreportederrors.\n■ Retrytheoperationandchecktheresultinglogs.\nIfthelogsdonotrevealtheproblem,usethecommand-lineversionofthe\ncommandandcorrectanyproblemsthatarereportedon stderr."
    },
    "101": {
        "code": 101,
        "desc": "failedopeningmailpipe",
        "first_action": "Makesurethatmailisconfiguredontheclient.Fordetailed",
        "full_action": "Makesurethatmailisconfiguredontheclient.Fordetailed\ntroubleshootinginformation,createa bpcddebuglogdirectoryandretrythe\noperation.Checktheresulting bpcddebuglog."
    },
    "102": {
        "code": 102,
        "desc": "failedclosingmailpipe",
        "first_action": "Makesurethatmailisconfiguredontheclient.Fordetailed",
        "full_action": "Makesurethatmailisconfiguredontheclient.Fordetailed\ntroubleshootinginformation,createa bpcddebuglogdirectoryandretrythe\noperation.Checktheresulting bpcddebuglog."
    },
    "103": {
        "code": 103,
        "desc": "erroroccurredduringinitialization,checkconfigurationfile",
        "first_action": "Createthe3pc.conffilemanuallybeforerunningthefirst",
        "full_action": "Createthe3pc.conffilemanuallybeforerunningthefirst\nmultistreamdatamoverbackup.Usethefollowingcommandtocreatethe3pc.conf\nfile:\n# bptpcinfo -a\nThe 3pc.conffileiscreatedat /usr/openv/volmgr/database/3pc.conf.\nMoreinformationisavailableonthe 3pc.conffileandhowtocreateit.\nSeeConfiguringNetBackupforoff-hostdatamoverbackupsintheNetBackup\nSnapshotClientConfigurationGuide."
    },
    "104": {
        "code": 104,
        "desc": "invalidfilepathname",
        "first_action": "None",
        "full_action": "None"
    },
    "105": {
        "code": 105,
        "desc": "filepathnameexceedsthemaximumlengthallowed",
        "first_action": "Shortenthecurrentworkingdirectorypathlength.",
        "full_action": "Shortenthecurrentworkingdirectorypathlength."
    },
    "106": {
        "code": 106,
        "desc": "invalidfilepathnamefound,cannotprocessrequest",
        "first_action": "Verifythatthefullpathnamesareusedandthattheydonotexceedthe",
        "full_action": "Dooneormoreofthefollowing:\n■ Verifythatthefullpathnamesareusedandthattheydonotexceedthe\nmaximumpathlengthforthesystem.(OnUNIX,theystartwithaslashcharacter\n[/].)\n■ VerifythatthefilesexistandthatthepermissionsallowNetBackuptoaccess\nthem.\n■ SomeNDMPserversdonotsupportdirectory-levelexpansion.SomeNDMP\nfilervendorsdonothavetheAPIsthatareusedtosupportwildcardcharacters\nlowerthanthevolumelevel.Forexample,/fs1/dir*isnotasupportedbackup\nselectionspecificationonEMCfilers."
    },
    "108": {
        "code": 108,
        "desc": "Actionsucceededbutauditingfailed",
        "first_action": "Ensurethatthe nbauditdaemon(NetBackupAuditManager)isrunning.",
        "full_action": "Dothefollowing:\n■ Ensurethatthe nbauditdaemon(NetBackupAuditManager)isrunning.\n■ Examinethelogsresponsiblefortheprimaryactionandthe nbauditlogsfor\nmoredetailsonthecauseoftheerror.Forexample,checkthe bpdbmlogsfor\npolicycreation."
    },
    "109": {
        "code": 109,
        "desc": "invaliddatespecified",
        "first_action": "Iftheerroroccurredonacommandline,examinethestandarderroroutputfrom",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheerroroccurredonacommandline,examinethestandarderroroutputfrom\nthecommandforanexplanatorymessage.\n■ Refertotheformatforthedateoptionsintheusagestatementforthecommand.\nLookupthelocaleofthemasterserver.Comparethedateformatofthatlocale\nwiththedateformatontheusagestatementforthecommand.\n■ ChecktheNetBackupProblemsreportforclues.\n■ IftheerrorappearsinaJavainterface,enablethedebugprintmanagerinthe\nJavastartupfile.RetryandcomparetheparametersthatareloggedintheJava\nlogwiththeparameterslistedinthecommand’susagestatement.\n■ Iftheseactionsdonotrevealtheproblem,createadebuglogdirectoryforthe\nprocessthatreturnedthisstatuscode.Thenretrytheoperationandcheckthe\nresultingdebuglog.\n■ IftheerrorappearsinthewebUIwhileperformingaMicrosoftSQLServer\nrestore,reviewthedateprovided.ThedatemustbeinISO8601format."
    },
    "110": {
        "code": 110,
        "desc": "CannotfindtheNetBackupconfigurationinformation",
        "first_action": "OnWindows,reinstallNetBackupsoftwareontheclient.",
        "full_action": "OnWindows,reinstallNetBackupsoftwareontheclient.\nOnUNIX,createa/usr/openv/netbackup/bp.conffilewithatleastthefollowing\nlines:\nSERVER = server_name\nCLIENT_NAME = client_name"
    },
    "111": {
        "code": 111,
        "desc": "Noentrywasfoundintheserverlist",
        "first_action": "OnaUNIXclient,addthefollowinglinetothetopofthe",
        "full_action": "Dothefollowing,asappropriate:\n■ OnaUNIXclient,addthefollowinglinetothetopofthe\n/usr/openv/netbackup/bp.conffile:\nSERVER = server_name\n■ OnaMicrosoftWindowsclient,addtheservernameonthe Server to use for\nbackups and restoresdrop-downinthe Specify NetBackup Machines and\nPolicy Typedialogbox.Todisplaythisdialogbox,starttheBackup,Archive,\nandRestoreinterfaceontheclient.Thenclick Specify NetBackup Machines\nand Policy Typeonthe Filemenu."
    },
    "112": {
        "code": 112,
        "desc": "Undefinederrorortherearenofilesspecifiedinthepolicybackup selection.",
        "first_action": "Specifyatleastonefiletoberestored.",
        "full_action": "Dothefollowing,asappropriate:\n■ Specifyatleastonefiletoberestored.\n■ Thisstatuscodemayoccurif nbjmisrunningandastreamdiscoveryfailsto\nfindallstreamfiles.Examinethe nbjmunifiedlog(originatorID117)formore\ndetailsonthecauseoftheerror.\n■ Ensurethatthecorrectbackupselectionsarespecifiedinthepolicyandthey\nareinthecorrectformat.\nThesupportedbackupselectionare:\n■ For subscription: /Subscription IDif Subscription ID is\n1950a258-227b-4e31-a9cf-717495945fc2thenspecifythebackupselection\nas- / 1950a258-227b-4e31-a9cf-717495945fc2\n■ For resourcegroup:/Subscription ID/Resource Groupif Subscription\nID is 1950a258-227b-4e31-a9cf-717495945fc2andResourceGroup\nnameis TestRG,specifythebackupselectionas- /\n1950a258-227b-4e31-a9cf-717495945fc2/TestRG\n■ For VM Name: /Subscription ID/Resoutrce Group/VM Nameif\nSubscription ID is 1950a258-227b-4e31-a9cf-717495945fc2,Resource\nGroupnameis TestRG,andtheVMnameis MyVM,specifythebackup\nselectionas- / 1950a258-227b-4e31-a9cf-717495945fc2/TestRG/MyVM\nWhenperformingabackuporrestoreofaCassandradatabase,performthe\nfollowingasappropriate:\n■ Verifythatthefollowingsettingiscommentedoutfromthe sudoersliston\nCassandranodes:\n#Defaults:!requiretty"
    },
    "114": {
        "code": 114,
        "desc": "unimplementederrorcode",
        "first_action": "Examinethenbjmunifiedlog(originatorID117)fordetailed",
        "full_action": "Examinethenbjmunifiedlog(originatorID117)fordetailed\ninformationonthecauseoftheerror."
    },
    "116": {
        "code": 116,
        "desc": "VxSSauthenticationfailed",
        "first_action": "EnsurethattheVeritasProductAuthenticationServiceisinstalledandconfigured.",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethattheVeritasProductAuthenticationServiceisinstalledandconfigured.\nForcompleteinstallationinstructions,seetheNetBackupSecurityandEncryption\nGuide.\n■ Checkthatbothpartieshaveavalidcertificate.Examinetheexpirydatethatis\nlistedfroma bpnbat -WhoAmI.Forexample:\nbpnbat -WhoAmI\nName: JDOG\nDomain: MYCOMPANY\nIssued by: /CN=broker/OU=root@machine1.mycompany.com/O=vx\nExpiry Date: Sep 19 12:51:55 2009 GMT\nAuthentication method: Microsoft Windows\nOperationcompletedsuccessfully.\nShowsanexpirydateofSeptember19th,2009.After12:51:55GMTthis\ncredentialisnolongervalidandanewcredentialisrequired.\n■ IfyourunfromtheNetBackupAdministrationConsole,closeandreopenthe\nconsole.Theconsoleautomaticallyobtainsacredentialforthecurrentlylogged\ninidentity,ifpossible.Bydefault,thesecertificatesarevalidfor24hours.The\nfollowingisanexampleofhowtoextendthecredentialbeyond24hoursto30\ndays(2592000seconds):\nWindows: <install path>\\veritas\\netbackup\\sec\\at\\bin\\vssat\nsetexpiryintervals -p <plugin_name> -t <user> -e 2592000\nUNIX: usr/openv/netbackup/sec/at/bin/vssat setexpiryintervals -p\n<plugin_name> -t <user> -e 2592000\n■ Ensurethatthecertificatesforbothsidesusethesamebrokerorarechildren\nofthesamerootbrokerandthattrustsareestablishedbetweenthem.\nSeetheNetBackupSecurityandEncryptionGuideformoreinformationon\nbrokerhierarchiesandhowtoestablishtrustrelationshipsbetweenbrokers.\n■ Ensurethatconnectivitybetweenthephysicalsystemsinquestionispossible.\nIfgeneralsocketscannotconnectbetweenthecomputers(suchas pingand\ntelnet),issueswithinthenetworkunrelatedtoNetBackupcancausethis\nproblem.\n■ Ensurethatthesystemhassufficientswapspaceandthefollowingdirectories\narenotfull:\n■ /home/username\n■ /usr/openv/netbackup/logs\n■ /tmp"
    },
    "117": {
        "code": 117,
        "desc": "VxSSaccessdenied Recommended Action:Dothefollowing,asappropriate: ■ Ifyouusethedefaultgroups,makecertainthattheuserattemptstoperforman operationappropriateforthatgroup.Forexample,amemberofNBU_Operators isunabletomodifypolicyinformation,whichisapermissionreservedfor administratorroles. ■ Ensurethatthesystemhassufficientswapspaceandthefollowingdirectories arenotfull: ■ /home/username ■ /usr/openv/netbackup/logs 175NetBackupstatuscodes NetBackup status codes ■ /tmp ■ Ifyouuseyourowndefinedgroupsandpermissions,firstdeterminetheobject withwhichtheoperationisassociated.Then,addthepermissionsrelativeto theaction.Forexample,auserisrequiredtoupanddowndrivesbutcurrently doesnothavepermissiontodoso.Verifythattheuserbelongstothecorrect authorizationgroup. Ifnecessary,verifythatthegrouphasUpandDownpermissionsontheDrive objectwithinthe Group Permissiontab.Ifnecessary,increasetheverbosity levelofNetBackuptolocatewhatobjectandwhatpermissionsarerequiredfor thefailingrequest.Thepertinentlinesinthedebuglogslooksimilartothe following: 17:19:27.653 [904.872] <2> GetAzinfo: Peer Cred Info. Name: JMIZZLE Domain: MYCOMPANY Expiry: Sep 24 21:45:32 2003 GMT Issued by: /CN=broker/OU=root@machine1.mycompany.com/O=vx AuthType: 1 17:19:37.077 [904.872] <2> VssAzAuthorize: vss_az.cpp.5082: Function: VssAzAuthorize. Object NBU_RES_Drives 17:19:37.077 [904.872] <2> VssAzAuthorize: vss_az.cpp.5083: Function: VssAzAuthorize. Permissions Up 17:19:40.171 [904.872] <2> VssAzAuthorize: vss_az.cpp.5166: Function: VssAzAuthorize. 20 Permission denied. Inthisexample,theuserJMIZZLEattemptstoperformanoperationthatrequires theUppermissionontheDrivesobject.Todiagnosetheproblem,examinethe groupstowhichtheuserbelongstoensurethattheappropriategroupincludes theUppermission.(UpisamemberoftheOperatepermissionsetforDrives.) ■ Ifyouhaveperformeddisasterrecoveryandarenowrunningcatalogrecovery usingthe Remote Administration Console,youneedtorestartthemaster serverservices.Aftertherestart,ifyoudonotlogoutfromthe Remote Administration Consoleandtrytoaccessthe Security Managementtab,you receivethiserrormessageandmustlogonagain. ClickheretoviewtechnicalnotesandotherinformationontheCohesityTechnical Supportwebsiteaboutthisstatuscode.",
        "first_action": "Ifyouusethedefaultgroups,makecertainthattheuserattemptstoperforman",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifyouusethedefaultgroups,makecertainthattheuserattemptstoperforman\noperationappropriateforthatgroup.Forexample,amemberofNBU_Operators\nisunabletomodifypolicyinformation,whichisapermissionreservedfor\nadministratorroles.\n■ Ensurethatthesystemhassufficientswapspaceandthefollowingdirectories\narenotfull:\n■ /home/username\n■ /usr/openv/netbackup/logs\n■ /tmp\n■ Ifyouuseyourowndefinedgroupsandpermissions,firstdeterminetheobject\nwithwhichtheoperationisassociated.Then,addthepermissionsrelativeto\ntheaction.Forexample,auserisrequiredtoupanddowndrivesbutcurrently\ndoesnothavepermissiontodoso.Verifythattheuserbelongstothecorrect\nauthorizationgroup.\nIfnecessary,verifythatthegrouphasUpandDownpermissionsontheDrive\nobjectwithinthe Group Permissiontab.Ifnecessary,increasetheverbosity\nlevelofNetBackuptolocatewhatobjectandwhatpermissionsarerequiredfor\nthefailingrequest.Thepertinentlinesinthedebuglogslooksimilartothe\nfollowing:\n17:19:27.653 [904.872] <2> GetAzinfo: Peer Cred Info.\nName: JMIZZLE\nDomain: MYCOMPANY\nExpiry: Sep 24 21:45:32 2003 GMT\nIssued by: /CN=broker/OU=root@machine1.mycompany.com/O=vx\nAuthType: 1\n17:19:37.077 [904.872] <2> VssAzAuthorize: vss_az.cpp.5082:\nFunction: VssAzAuthorize. Object\nNBU_RES_Drives\n17:19:37.077 [904.872] <2> VssAzAuthorize: vss_az.cpp.5083:\nFunction: VssAzAuthorize. Permissions Up\n17:19:40.171 [904.872] <2> VssAzAuthorize: vss_az.cpp.5166:\nFunction: VssAzAuthorize. 20 Permission denied.\nInthisexample,theuserJMIZZLEattemptstoperformanoperationthatrequires\ntheUppermissionontheDrivesobject.Todiagnosetheproblem,examinethe\ngroupstowhichtheuserbelongstoensurethattheappropriategroupincludes\ntheUppermission.(UpisamemberoftheOperatepermissionsetforDrives.)\n■ Ifyouhaveperformeddisasterrecoveryandarenowrunningcatalogrecovery\nusingthe Remote Administration Console,youneedtorestartthemaster\nserverservices.Aftertherestart,ifyoudonotlogoutfromthe Remote\nAdministration Consoleandtrytoaccessthe Security Managementtab,you\nreceivethiserrormessageandmustlogonagain."
    },
    "118": {
        "code": 118,
        "desc": "VxSSauthorizationfailed 176NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethattheCohesityProductAuthorizationServiceordaemonisrunning.",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethattheCohesityProductAuthorizationServiceordaemonisrunning.\nSeetheNetBackupSecurityandEncryptionGuideformoreinformationon\nauthenticationandauthorizationdaemons.\n■ Ensurethatyouareincommunicationwiththecorrectmasterserver.Within\nthe bp.conffilesonthelocalserver,verifythattheentry\nAUTHORIZATION_SERVICESspecifiestheproperhostname(fullyqualified)ofthe\nauthorizationservice.Forexample, AUTHORIZATION_SERVICE =\nmachine2.mycompany.com 0specifiesthattheservercontactsmachine2to\nperformauthorizationchecks.Alsoensurethatthisentrymatchesthatofthe\nmasterserver.\n■ Ensurethatthesystemhassufficientswapspaceandthefollowingdirectories\narenotfull:\n■ /home/userName\n■ /usr/openv/netbackup/logs\n■ /tmp\n■ Ensurethattheserverthatcontactsthemasterhasavalidcertificate.The\ncomputercertificatecanbeexaminedasfollows:\nForUNIX:\n# bpnbat -WhoAmI -cf\n/usr/openv/var/vxss/credentials/machine3.mycompany.com\nForWindows:\nBpnbat WhoAmI -cf \"c:\\Program\nFiles\\VERITAS\\NetBackup\\var\\vxss\\credentials\\machine3.my\ncompany.com\"\nBothofwhichwouldreturn:\nName: machine3.mycompany.com\nDomain: NBU_Machines@machine2.mycompany.com\nIssued by: /CN=broker/OU=root@machine2.mycompany.com/O=vx\nExpiry Date: Sep 2 19:25:29 2004 GMT\nAuthentication method: Veritas Private Security\nOperation completed successfully.\nIftheexpirydatewasexceeded,use bpnbat -LoginMachinetoobtainanew\ncredentialforthecomputer.\nSeetheNetBackupCommandsReferenceGuideformoreinformationonbpnbat.\nTheserverthatattemptsthecheckisnotauthorizedtoexaminetheauthorization\ndatabase.Ensurethat bpnbaz -ShowAuthorizersre-tunedthecomputer's\nidentity.Ensurethatthecomputerhasacomputercredentialunderthedirectory\nasfollows:\nProgram Files\\VERITAS\\var\\vxss\\credentials(Windows)\n/usr/openv/var/vxss/credentials(UNIX)\nThiscredentialshouldhavethefullnameofthecomputerasinthefollowing\nexample: machine1.company.com.\n■ Checkthatthemaximumnumberofopensocketstotheauthorizationdatabase\nwasnotexhausted.Use netstattodeterminethenumberofsocketsthatare\nopenedtoport4032ontheauthorizationserverandthatrefertothefollowing\nconfigurations:\nWindows:\nHKLM\\SOFTWARE\\VERITAS\\Security\\Authorization\\Communication\\ClientMaxConnections\nUNIX: /etc/vx/vss/VRTSaz.confentryClientMaxConnections\nIfthemaximumnumberofopenconnectionswasreached,youmayneedto\nincreasethenumberofmaximumopenconnections.Anincreaseinthenumber\nofopenconnectionsincreasesthememoryfootprintoftheauthorizationservice\nordaemon.Notethatextremeincreasesinthemaximumnumberofconnections\ncancauseperformancedegradation."
    },
    "120": {
        "code": 120,
        "desc": "cannotfindconfigurationdatabaserecordforrequestedNBdatabase backup",
        "first_action": "ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.\n■ Fordetailedtroubleshootinginformation,create adminand bpdbmdebuglog\ndirectoriesandretrytheoperation.Checktheresultingdebuglogs.\n■ Contactcustomersupportandsendtheappropriateproblemanddebuglog\nsectionsthatdetailtheerror."
    },
    "121": {
        "code": 121,
        "desc": "nomediaisdefinedfortherequestedNBdatabasebackup",
        "first_action": "AddthemediaIDstothecatalogbackupconfiguration.",
        "full_action": "AddthemediaIDstothecatalogbackupconfiguration.\nVerifythatthemediaIDsareintheNetBackupvolumepool."
    },
    "122": {
        "code": 122,
        "desc": "specifieddevicepathdoesnotexist",
        "first_action": "Retrythecommandbyusingavaliddevicefilename.",
        "full_action": "Retrythecommandbyusingavaliddevicefilename."
    },
    "123": {
        "code": 123,
        "desc": "specifieddiskpathisnotadirectory",
        "first_action": "Specifyadifferentdiskpathforthecatalogbackupor",
        "full_action": "Specifyadifferentdiskpathforthecatalogbackupor\ndeletethefilethatalreadyexists."
    },
    "124": {
        "code": 124,
        "desc": "NBdatabasebackupfailed,apathwasnotfoundorisinaccessible",
        "first_action": "ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.\nThefollowingaresomepossiblecauses:\n■ Thepathdoesnotexist.\n■ OnaUNIXsystem,oneofthepathscontainsasymboliclink.\n■ Afteryoudeterminewhichpathcannotbeaccessed,correctthepathnamesin\nthecatalogbackupconfiguration."
    },
    "125": {
        "code": 125,
        "desc": "aNetBackupcatalogbackupisinprogress",
        "first_action": "Retrytheoperationafterthecatalogbackupcompletes.",
        "full_action": "Retrytheoperationafterthecatalogbackupcompletes."
    },
    "126": {
        "code": 126,
        "desc": "NBdatabasebackupheaderistoolarge,toomanypathsspecified",
        "first_action": "Deletesomeofthepathsfromthecatalogbackup",
        "full_action": "Deletesomeofthepathsfromthecatalogbackup\nconfiguration."
    },
    "127": {
        "code": 127,
        "desc": "specifiedmediaorpathdoesnotcontainavalidNBdatabasebackup header",
        "first_action": "ValidatethatthecorrectmediaIDisused.",
        "full_action": "ValidatethatthecorrectmediaIDisused."
    },
    "128": {
        "code": 128,
        "desc": "NBdatabaserecoveryfailed,aprocesshasencounteredanexceptional condition",
        "first_action": "Fixtheproblemthatwasreportedintheerrormessageinthebprecoveroutput.",
        "full_action": "Dothefollowing,asappropriate:\n■ Fixtheproblemthatwasreportedintheerrormessageinthebprecoveroutput.\n■ IdentifywhichNetBackupservicestoshutdownbeforeaNetBackupdatabase\nrecoveryattempt:\nSee\"AboutrecoveringtheNetBackupcatalog\"intheNetBackupTroubleshooting\nGuide.\nTheNetBackupservicesshouldbeshutdownexceptfortheNetBackupClient\nService,whichmustberunningforthedatabaserecoverytosucceed.\n■ ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.\nThefollowingaresomepossiblecauses:\n■ Adiskmaybefull.\n■ TheNetBackupcatalogtapemaybecorrupt."
    },
    "129": {
        "code": 129,
        "desc": "Diskstorageunitisfull",
        "first_action": "Eitherfreesufficientspaceoraddmorespacetothefilesystemforthisstorage",
        "full_action": "Dothefollowing,asappropriate:\n■ Eitherfreesufficientspaceoraddmorespacetothefilesystemforthisstorage\nunit.\n■ Lowerthehighcapacitymarkforthisdiskstorageunit.Configurethepolicies\ntoaccessitthroughastorageunitgroupthatprovidesalternativestorageto\nusewhenthisstorageunitfillsup.Ideally,ifanimageexceedsthefilesystem’s\nhighcapacitymark,italsocompletessuccessfully.Thisimageleavesthestorage\nunitinafullstate(overthehighcapacitymark).Thestorageunitthenisnot\nassignedtootherjobsuntilitscapacityfallsunderitshighcapacitymark.\n■ IftheStagingattributeissetonthediskstorageunitthatdidnothaveenough\ncapacity,itmaybeunabletocreatefreespace.Itcannotcreatespacebecause\nthebackupsthatarestagedtothediskarenotrelocated(eligibletobedeleted\nfromthestagingstorageunit).Ensurethatstaging’srelocation(duplication)jobs\nsuccessfullycopyenoughimagestoprovidesufficientfreespacefornew\nbackups."
    },
    "130": {
        "code": 130,
        "desc": "systemerroroccurred",
        "first_action": "ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.\n■ Checkthesystemlogforreportedproblems.\n■ Fordetailedtroubleshootinginformation,create bpdbm, bptm,and bprddebug\nlogdirectoriesonthemasterserver.Increasetheunifiedlogginglevelbyusing\nthe vxlogcfgcommand.\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\n■ Retrytheoperationandchecktheresultingdebuglogs.\nIfthepolicyvalidationfails,itisduetooneoffollowingreasons:\n■ Acertificatemismatchispresentontheclient.RemovetheSnapshotManager\nCAcertificatefromthefollowinglocationandvalidatethepolicyagain:\ninstall_location/var/global/cloudpoint/certificates\n■ TheSnapshotManagerisnotaccessible.\n■ IftheNetBackupAPIsproducethiserror,examinetheunifiedlogsfor\nnbwebserviceonthemasterserver.Fordetailsonthewebserviceslogs,see\nthesectionontheNetBackupWebServicesloggingwithinthe NetBackup\nLogging Reference Guide.\nWhenaVMwareagentlessrestoreisperformed,therestorecancauseoneofthe\nfollowingissues:\n■ Failedtostagerecoverytoolonpath%sindestinationVM%switherrorcode\n%d.\nMakesurethatthestaginglocationpaththatisusedexistsandtheprovided\ntargetVMcredentialshaverootoradminprivileges.\n■ FailedtogetthestaginglocationfordestinationVM%switherror%d.\nMakesurethatthereisTMPorTEMPenvironmentpathavailableinthetarget\nVMorprovidedtargetVMcredentialshasrootoradminprivileges.\n■ FailedtoretrievetheguestVM%soperatingsystem(OS)detailswitherrorcode\n%d.\nMakesurethatlatestVMwareToolsareinstalledandrunninginthetargetVM."
    },
    "131": {
        "code": 131,
        "desc": "clientisnotvalidatedtousetheserver",
        "first_action": "ExaminetheNetBackupProblemsreport.",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheNetBackupProblemsreport.\n■ Createadebuglogdirectoryforbprdandretrytheoperation.Checktheresulting\ndebuglogtodeterminetheconnectionandtheclientnames.\nDependingontherequesttype(restore,backup,andsoon),youmayneedor\nwanttodothefollowing:\n■ Changetheclient’sconfiguredname.\n■ Modifytheroutingtablesontheclient.\n■ Onthemasterserver,setupan altnamesdirectoryandfileforthisclient.\nSeetheNetBackupAdministrator’sGuide,VolumeI.\nOr\n■ OnaUNIXmasterserver,createasoftlinkintheNetBackupimagecatalog.\n■ SeeVerifyinghostnamesandservicesentriesintheNetBackupTroubleshooting\nGuide."
    },
    "132": {
        "code": 132,
        "desc": "userisnotvalidatedtousetheserverfromthisclient",
        "first_action": "None",
        "full_action": "None"
    },
    "133": {
        "code": 133,
        "desc": "invalidrequest",
        "first_action": "Ifyoususpectthatthesoftwareversionsaretheproblem,verifythatall",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifyoususpectthatthesoftwareversionsaretheproblem,verifythatall\nNetBackupsoftwareisatthesameversionlevel.\n■ OnUNIXNetBackupserversandclients,checkthe\n/usr/openv/netbackup/bin/versionfile.\n■ OnWindowsNetBackupservers,checkthe\ninstall_path\\NetBackup\\version.txtfileorthe About NetBackupitem\nonthe Helpmenu.\n■ OnMicrosoftWindowsclients,checkthe About NetBackupitemonthe\nHelpmenu.\n■ Iftheserverdenieslistandrestorerequests,dooneofthefollowing:\n■ Gotothe NetBackup Administration Console.Intheleftpane,expand\nNetBackup Management > Host Properties > Master Servers.Intheright\npane,double-clickthemasterserveryouwanttomodify.Intheproperties\ndialogbox,intheleftpane,select Client Attributestoaccessthe Allow\nclient browseand Allow client restoreoptions.\n■ Removethe DISALLOW_CLIENT_LIST_RESTOREand\nDISALLOW_CLIENT_RESTOREoptionsfromthe bp.conffileonaUNIX\nNetBackupserverorfromtheregistryonaWindowsNetBackupserver.\nThen,stopandrestarttheNetBackupRequestDaemon(UNIX)orNetBackup\nRequestManagerservice(Windows).\n■ Fordetailedtroubleshootinginformation,createbpdbm,bprd,andadmindebug\nlogdirectories.Retrytheoperationandchecktheresultingdebuglogs."
    },
    "134": {
        "code": 134,
        "desc": "unabletoprocessrequestbecausetheserverresourcesarebusy",
        "first_action": "None",
        "full_action": "None\nThe134codeisaninformationalmessageonlyandisnotconsideredanerror.It\ncanoccurforanumberofreasonsinnormaloperation.The134statuscodecan\noccurmorefrequentlyinanSSOenvironment.Noactionisnecessary.\nAstatus134isnotloggedintheerrorlogs.A134statuscausesanewtrytoappear\nintheActivityMonitor.Itdoesnotincreasetheretrycountthatisassociatedwith\ntheallowednumberofretries."
    },
    "135": {
        "code": 135,
        "desc": "clientisnotvalidatedtoperformtherequestedoperation",
        "first_action": "Retrytheoperationasarootuser(onUNIX)orasan",
        "full_action": "Retrytheoperationasarootuser(onUNIX)orasan\nadministrator(onWindows)onthemasterserver.Alsoseestatuscode131."
    },
    "136": {
        "code": 136,
        "desc": "tirinfowasprunedfromtheimagefile",
        "first_action": "ReimporttheTIRinformationintothecatalogofeach",
        "full_action": "ReimporttheTIRinformationintothecatalogofeach\ncomponentimage(fromwhichtheTIRinformationwaspruned).Thenrerunthe\nsyntheticbackupjob.TheTIRinformationcanbeimportedintotheimagecatalog\nbyinitiatingatrueimagerestoreofanyfilefromthatcomponentimage.Therestore\nprocessalsorestorestheTIRinformationintheimagecatalog."
    },
    "140": {
        "code": 140,
        "desc": "UserIDwasnotsuperuser",
        "first_action": "Ifappropriate,givetheuserortheprocessadministrator",
        "full_action": "Ifappropriate,givetheuserortheprocessadministrator\nprivileges(onWindows)orrootprivileges(onUNIX)andretrytheoperation."
    },
    "141": {
        "code": 141,
        "desc": "filepathspecifiedisnotabsolute",
        "first_action": "Correctthefilespecificationandretrythecommand.",
        "full_action": "Correctthefilespecificationandretrythecommand."
    },
    "142": {
        "code": 142,
        "desc": "filedoesnotexist",
        "first_action": "InstalltheVxFSdynamiclibrariesontheNetBackupclient",
        "full_action": "InstalltheVxFSdynamiclibrariesontheNetBackupclient\nandtrythebackupagain."
    },
    "143": {
        "code": 143,
        "desc": "invalidcommandprotocol",
        "first_action": "ExaminetheNetBackuperrorlogstodeterminethesystem",
        "full_action": "ExaminetheNetBackuperrorlogstodeterminethesystem\nthatwasthesourceofthedata.Onthatsystem,determinetheprocessthatinitiated\ntherequest.IfitwasaNetBackupprocess,verifythattheprocessorcommandis\ncompatiblewiththeversionofsoftwareontheserver."
    },
    "144": {
        "code": 144,
        "desc": "invalidcommandusage",
        "first_action": "EithercorrectthecommandorverifythatallNetBackup",
        "full_action": "EithercorrectthecommandorverifythatallNetBackup\nbinariesareatthesameversionlevel."
    },
    "145": {
        "code": 145,
        "desc": "daemonisalreadyrunning",
        "first_action": "Terminatethecurrentcopyoftheprocessandthenrestart",
        "full_action": "Terminatethecurrentcopyoftheprocessandthenrestart\ntheprocess."
    },
    "146": {
        "code": 146,
        "desc": "cannotgetaboundsocket",
        "first_action": "ExaminetheNetBackupProblemsandAllLogEntriesreports.",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheNetBackupProblemsandAllLogEntriesreports.\n■ Create bprdand bpdbmdebuglogdirectoriesandretrytheoperation.Check\ntheresultinglogstoseethesystemerrormessagethatresultedfromtheattempt.\nIfanotherprocesshastheport,useothersystemcommandstodeterminethe\nprocess.Basedonthisresearch,eitherchangetheportnumberinyourservices\nfileormaporterminatetheprocessthatacquiredtheport.\nOnUNIX,anotherpossiblecauseforthiserroristheuseofthekillcommand\ntoterminate bprdor bpdbm.Tostop bpdbm,usethe\n/usr/openv/netbackup/bin/bpdbm -terminatecommand.Useofthe kill\ncommandtostoptheseprocessescanleavethemunabletobindtotheir\nassignedportsthenexttimetheyarestarted.\nToidentifya bprdora bpdbmproblem,lookforlinessimilartothefollowingin\nthedebuglogfortherespectiveprocess:\n<16> getsockbound: bind() failed, Address already in use (114)\n<32> listen_loop: cannot get bound socket. errno = 114\n<4> terminate: termination begun...error code = 146\nSimilarentriescanappearinthereports.\n■ Iftheproblempersistslongerthan10minutes,itmaybenecessarytorestart\ntheserver."
    },
    "147": {
        "code": 147,
        "desc": "requiredorspecifiedcopywasnotfound",
        "first_action": "Correcttherequesttospecifyacopynumberthatdoes",
        "full_action": "Correcttherequesttospecifyacopynumberthatdoes\nexist."
    },
    "148": {
        "code": 148,
        "desc": "daemonforkfailed",
        "first_action": "Restarttheserviceatalatertimeandinvestigatethesystemproblemsthatlimit",
        "full_action": "Dothefollowing,asappropriate:\n■ Restarttheserviceatalatertimeandinvestigatethesystemproblemsthatlimit\nthenumberofprocesses.\n■ OnWindowssystems,checktheEventViewerApplicationandSystemlogs."
    },
    "149": {
        "code": 149,
        "desc": "masterserverrequestfailed",
        "first_action": "None",
        "full_action": "None"
    },
    "150": {
        "code": 150,
        "desc": "terminationrequestedbyadministrator",
        "first_action": "None",
        "full_action": "None"
    },
    "152": {
        "code": 152,
        "desc": "requiredvaluenotset",
        "first_action": "Verifythatallsoftwareisatthesameversionlevel.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatallsoftwareisatthesameversionlevel.\n■ Fordetailedtroubleshootinginformation,create bpdbmand admindebuglog\ndirectoriesandretrytheoperation.Checktheresultingdebuglogs."
    },
    "153": {
        "code": 153,
        "desc": "serverisnotthemasterserver",
        "first_action": "None",
        "full_action": "None"
    },
    "154": {
        "code": 154,
        "desc": "storageunitcharacteristicsmismatchedtorequest",
        "first_action": "ForaNetBackupSnapshotClient,thepolicystorageunitwassetto",
        "full_action": "Verifythatthecharacteristicsoftheselectedstorageunit\nareappropriatefortheattemptedbackup.\n■ ForaNetBackupSnapshotClient,thepolicystorageunitwassetto\nAny_availableandtheoff-hostbackupmethodwassetto Third-Party Copy\nDeviceor NetBackup Media Server.Donotchoose Any_available.Aparticular\nstorageunitmustbespecifiedwhen Third-Party Copy Deviceor NetBackup\nMedia Serverisspecifiedastheoff-hostbackupmethod.\n■ ForanNDMPpolicytype,verifythefollowing:\n■ YouhavedefinedastorageunitoftypeNDMP.\n■ TheNDMPhostvaluematchesthehostnameoftheclient.Forexample,if\ntheNDMPpolicyspecifies toasterastheclient,theconfigurationforthe\nstorageunitmustspecify toasterastheNDMPhost.\n■ Themediaserverforthestorageunitisrunningthecorrectversionof\nNetBackup.\n■ ForapolicytypeotherthanNDMP,verifythatthepolicyspecifiesamedia\nmanagerordisktypestorageunit."
    },
    "155": {
        "code": 155,
        "desc": "diskisfull",
        "first_action": "FreeupspaceonthediskswhereNetBackupcatalogs",
        "full_action": "FreeupspaceonthediskswhereNetBackupcatalogs\nresideorwherethetracklogfolderresidesandretrytheoperation."
    },
    "156": {
        "code": 156,
        "desc": "Snapshoterrorencountered",
        "first_action": "Ensurethattheappropriateplug-inisconfiguredinthewebUIwiththe",
        "full_action": "Performthefollowing,asappropriate:\n■ Ensurethattheappropriateplug-inisconfiguredinthewebUIwiththe\nappropriatecredentials.Ifthecredentialsarechanged,ensurethattheyare\nupdatedfromthewebUI.\n■ Ensurethatthesnapshotlimitofthecloudproviderissufficient.\n■ Checkthe ncfnbcslogs.\n■ SelectadifferentstorageoptionforOracleCopilotbackupwithinstantaccess.\nFormoreinformation,reviewthe Oracle Copilot with instant access and universal\nsharechapterintheNetBackupforOracleAdministrator’sGuide.\n■ Thesnapshotissuccessfulwhentheassetisdiscoveredinnextdiscoverycycle.\nOr,theusercanmanuallyinitiateadiscoverywhenanewassetisadded.\n■ Restarttheshadowcopyservice.\n■ RightclickontheCdriveandthenselect Configure Shadow Copies….\n■ SelectCdriveandclick Settings.\n■ Click scheduleandthen OK.\n■ Selectanotherdriveandrepeatthesteps.Iftherearenootherdrivesthen\nclick OK.\n■ Referto Configuring VSS to store shadow copies on the originating drivein\ntheNetBackupSnapshotManagerInstallandUpgradeGuide.\n■ Unsubscribetheprotectionplanfromtheasset.\n■ Todiscovertheasset,startamanualdiscoveryoritwouldbediscoveredinthe\nnextautodiscovery.\n■ IftheSnapshotfailswiththeerror asset hierarchy is incomplete,referto\nthefollowingtechnicalarticle:\n■ CloudPointsnapshotisfailingwith\"Thehostlevelsnapshotofcannotbe\nperformedasassethierarchyisincomplete\"duetoebsnvme-idreturning\n/dev/sdawhenitshouldjustreturnsdaforthebootdisk.\n■ See“"
    },
    "157": {
        "code": 157,
        "desc": "suspendrequestedbyadministrator",
        "first_action": "Theadministratorcanresumethejobfromthelast",
        "full_action": "Theadministratorcanresumethejobfromthelast\ncheckpointfromtheActivityMonitor."
    },
    "158": {
        "code": 158,
        "desc": "failedaccessingdaemonlockfile",
        "first_action": "ExaminetheNetBackuperrorlogtodeterminewhythesystemcallfailed.Then",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheNetBackuperrorlogtodeterminewhythesystemcallfailed.Then\ncorrecttheproblem.Itmaybeapermissionproblem.\n■ Iftheerrorlogdoesnotshowtheerror,createadebuglogdirectoryfor bprd\nor bpdbm(dependingonwhichprocessencounteredtheerror).Increasethe\nunifiedlogginglevelif nbpem, nbjm,or nbrbencounteredtheerror.Usethe\nvxlogcfgcommandasexplainedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nRetrytheoperationandchecktheresultingdebuglog."
    },
    "159": {
        "code": 159,
        "desc": "licensedusehasbeenexceeded",
        "first_action": "Todeterminethecauseoftheerror,examinethe",
        "full_action": "Todeterminethecauseoftheerror,examinethe\nNetBackupAllLogEntriesreportforthecommandthatwasrun.SeealsotheActivity\nMonitordetailsforinformativemessages.\nIfthejobfailsonaSANmediaserverstorageunit,ensurethatonlythelocalclient\nisspecifiedinthepolicy.Ifremoteclientsarespecifiedinthepolicy,dooneofthe\nfollowing:removethemandplacetheminapolicythatspecifiesadifferentstorage\nunitorchangethestorageunitforthatpolicy.\nIfyouwanttobackupremoteclientsbyusingtheSANmediaserver,youcan\npurchasearegularNetBackupmediaserverlicense."
    },
    "160": {
        "code": 160,
        "desc": "Authenticationfailed",
        "first_action": "Addbackthenamesthatwereremovedandretrytheoperation.",
        "full_action": "Dothefollowing,asappropriate:\n■ Addbackthenamesthatwereremovedandretrytheoperation.\n■ Createthefollowingdebuglogdirectoriesfortheprocessesthatareinvolved\ninauthenticationbetweenNetBackupsystems:\n■ Server: bprd, bpdbm,and bpcd.\n■ Client: bpbackup, bprestore,and bpbkar.\nRetrytheoperationandreviewthedebuglogs.\nThefollowingactionsrelatetoSnapshotManager:\n■ EnsurethattheSnapshotManagercredentialsarecorrect.\n■ Verifythatthecredentialsthatwereenteredwhileregisteringarevalid.\n■ IfthecredentialsandtheSnapshotManagerportnumberareupdated,ensure\nthattheyareupdatedinNetBackup.\n■ EnsurethattheSnapshotManagercredentialsarecorrect.\n■ VerifythatthecredentialsthatwereenteredwhileregisteringSnapshotManager\narevalid.\n■ Verifythatthecredentialsthatwereenteredwhileconfiguringastorageprovider\narevalid.\n■ IfthecredentialsandtheSnapshotManagerportnumberareupdated,ensure\nthattheyareupdatedinNetBackup."
    },
    "161": {
        "code": 161,
        "desc": "Evaluationsoftwarehasexpired.",
        "first_action": "ObtainalicensedcopyofNetBackup.Forinformationon",
        "full_action": "ObtainalicensedcopyofNetBackup.Forinformationon\nlicensing,contactyourNetBackupsalesorpartnerrepresentative."
    },
    "162": {
        "code": 162,
        "desc": "incorrectserverplatformforlicense 196NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethatyouusealicensekeythatisintendedforthe",
        "full_action": "Ensurethatyouusealicensekeythatisintendedforthe\nplatformonwhichyouplantoinstall."
    },
    "163": {
        "code": 163,
        "desc": "mediablocksizechangedpriorresume",
        "first_action": "ChecktheActivityMonitorjobdetailsforthejobIDofthe",
        "full_action": "ChecktheActivityMonitorjobdetailsforthejobIDofthe\nrestartedjob."
    },
    "164": {
        "code": 164,
        "desc": "unabletomountmediabecauseitisinaDOWN,orotherwisenot available",
        "first_action": "IfvolumeisinaDOWNdrive,removeitandplaceitinitsdesignatedslot.Then,",
        "full_action": "Dothefollowing,asappropriate:\n■ IfvolumeisinaDOWNdrive,removeitandplaceitinitsdesignatedslot.Then,\nretrytherestore.\n■ Ifthevolumeisinthewrongslot,usearobotinventoryoptiontoreconcilethe\ncontentsoftherobotwiththevolumeconfiguration."
    },
    "165": {
        "code": 165,
        "desc": "NBimagedatabasecontainsnoimagefragmentsforrequestedbackup id/copynumber 197NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupProblemsreportforadditional",
        "full_action": "ChecktheNetBackupProblemsreportforadditional\ninformationabouttheerror.Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryforeither bpdmor bptm(whicheverapplies)andretrytheoperation.\nChecktheresultingdebuglog."
    },
    "166": {
        "code": 166,
        "desc": "backupsarenotallowedtospanmedia",
        "first_action": "None",
        "full_action": "None"
    },
    "167": {
        "code": 167,
        "desc": "cannotfindrequestedvolumepoolinEMMdatabase",
        "first_action": "VerifytheMediaandDeviceManagementvolume",
        "full_action": "VerifytheMediaandDeviceManagementvolume\nconfiguration.ChecktheNetBackupProblemsreportformoreinformationabout\ntheerror.Fordetailedtroubleshootinginformation,createabptmdebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglog."
    },
    "168": {
        "code": 168,
        "desc": "cannotoverwritemedia,dataonitisprotected 198NetBackupstatuscodes NetBackup status codes",
        "first_action": "ReplacethevolumewithanewoneorsettheNetBackup",
        "full_action": "ReplacethevolumewithanewoneorsettheNetBackup\nALLOW_MEDIA_OVERWRITEoptiontotheappropriatevalue."
    },
    "169": {
        "code": 169,
        "desc": "MediaIDiseitherexpiredorwillexceedmaximummounts",
        "first_action": "Ifthevolumewassuspended,waituntilitexpiresand",
        "full_action": "Ifthevolumewassuspended,waituntilitexpiresand\nthenreplaceit.ForNetBackupcatalogbackups,replacethemedia."
    },
    "170": {
        "code": 170,
        "desc": "thirdpartycopybackupfailure",
        "first_action": "Ifanonthird-partycopydeviceislistedin 3pc.conffile,correctitorremove",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifanonthird-partycopydeviceislistedin 3pc.conffile,correctitorremove\nthenonthird-partycopydeviceentry.\n■ IfanincorrectLUNisspecifiedinthe3pc.conffileorthedevicedoesnotexist,\ncorrectthe 3pc.conffileasappropriate.\n■ Ifanappropriate mover.conffile(withorwithoutfilenameextension)cannot\nbefound,the/usr/openv/netbackup/logs/bptmlogmayshowthefollowing:\n09:51:04 [22281] <2> setup_mover_tpc: no\nmover.conf.vertex_std_tpc or mover.conf file exists, cannot\nperform TPC backup\n09:51:04 [22281] <16> bptm: unable to find or communicate with\nThird-Party-Copy mover for policy vertex_std_tpc\nMakesurethatanappropriatemover.conf fileexistsin/usr/openv/netbackup\nonthemediaserver.Thisfilecanbeanyofthefollowing:\n■ mover.conf.policy_namefile,where policy_nameexactlymatchesthe\nnameofthepolicy.\n■ mover.conf.storage_unit_name,where storage_unit_nameexactlymatches\nthenameofthestorageinthe Backup Policy Management Policy\nattributesdialogbox.\n■ mover.conffile(noextension)fortheconfigurationsthathaveonlyone\nthird-partycopydevice.\nNotethatNetBackuplooksforanappropriate mover.conffileintheorder.\n■ IftheSCSIpass-throughpathofthethird-partycopydevice,asenteredinthe\nmover.conffile,doesnotexist,the bptmlogmayshowthefollowing:\n09:50:12 [22159] <16> setup_mover_tpc: open of passthru path\n/dev/sg/cXtXlX failed, No such file or directory\n09:50:12 [22159] <16> bptm: unable to find or communicate with\nThird-Party-Copy mover for policy vertex_std_tpc\nCorrecttheSCSIpass-throughpathofthethird-partycopydevicethatisentered\ninthe mover.conffile.\n■ Ifthethird-partycopydevicereturnedanerror,youmayseeeitherofthe\nfollowingmessagesin /usr/openv/netbackup/logs/bptmlog:\ncannot process extended copy error due to truncated sense data,\nmay be HBA problem\ndisk error occurred on extended copy command, key = 0x0, asc =\n0x0, ascq = 0x0\n(where key, asc,and ascqareallzero)\nYourhost-busadapter(HBA)anditsdrivermayneedtobeupdated,or\nNetBackupSnapshotClientmaynotsupportthem.Thesupportedhost-bus\nadaptersarelisted.\nSeetheNetBackupReleaseNotes."
    },
    "171": {
        "code": 171,
        "desc": "mediaIDmustbe6orlesscharacters",
        "first_action": "RetrythecommandwithavalidmediaID.",
        "full_action": "RetrythecommandwithavalidmediaID."
    },
    "172": {
        "code": 172,
        "desc": "cannotreadmediaheader,maynotbeNetBackupmediaoriscorrupted",
        "first_action": "Ifthevolumeisinarobotthatsupportsbarcodes,verifytherobotcontentsby",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifthevolumeisinarobotthatsupportsbarcodes,verifytherobotcontentsby\nusingarobotinventoryoption.\n■ Ifthevolumewasmountedonanonroboticdrive,verifythatthecorrectvolume\nwasmountedandassigned.\n■ ChecktheNetBackupProblemsreport.Ifitshowsafatalreaderror,trythe\noperationagainwithanotherdrive,ifpossible.\n■ IfyourconfigurationhasmultipleserversorHBAswithaccesstoyourtape\nservices,makesurethattheSCSIReserveorReleaseisonfiguredcorrectly.\n(Mostlikely,thetapeservicesconfigurationisanSSOconfiguration.)\nFormoreinformationonthestorageserver,pleaseseetheNetBackup\nAdministrator'sGuide,VolumeII."
    },
    "173": {
        "code": 173,
        "desc": "cannotreadbackupheader,mediamaybecorrupted",
        "first_action": "ChecktheNetBackupProblemsreportforcluesastowhatcausedtheerror.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforcluesastowhatcausedtheerror.\n■ Trytherestoreonanotherdriveifpossible.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryfor bptm\nandretrytheoperation.Checktheresultingdebuglog."
    },
    "174": {
        "code": 174,
        "desc": "mediamanager-systemerroroccurred",
        "first_action": "ChecktheNetBackupProblemsreporttoseeifitshowsthecauseofthe",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreporttoseeifitshowsthecauseofthe\nproblem.IfyouseeaProblemsreportmessagesimilartothefollowing,save\nalllogsandcontactCohesityTechnicalSupport:\nattempted to write 32767 bytes, not a multiple of 512\n■ OnUNIX,ifthiserroroccursduringarestore,thetapedrivemaybeincorrectly\nconfigured.Itmaybeconfiguredtowriteinfixed-lengthmodewhenitshould\nwriteinvariablelengthmode.\nVerifyyourdrive’sconfigurationbycomparingittowhatisrecommendedinthe\nNetBackupDeviceConfigurationGuide.\nIfyourconfigurationincorrectlyspecifiesfixed-lengthmode,changeittovariable\nlengthmodeandsuspendthemediathatwerewrittenonthatdevice.Theimages\nthatwerewrittentothosemediamayberestorable(platformdependent),but\nsinglefilerestoresarelikelytofail.\n■ Iftheproblemoccurswithaparticularclientonly,verifythattheclientbinaries\narecorrect,especiallyfor bpcd.\n■ Ifyoucanreadorwriteanyotherimagesonthismedia,checkthefollowing\nreportsforclues:\n■ ImagesonMediareport\n■ MediaContentsreport\n■ Verifythefollowing:\n■ Themedia,byusingtheNetBackupimageverifyoption.\n■ Thatyouusedthecorrectmediatypeforthedevice.\n■ Checkthesystemortheconsolelogforerrors(onUNIX)ortheEventViewer\nApplicationlog(onWindows).\n■ Fordetaileddebuginformation,createadebuglogdirectoryforeither bptmor\nbpdm(whicheverapplies)andretrytheoperation.Checktheresultingdebug\nlog.\nOnUNIX,ifthebptmdebuglogshowsanerrorsimilartothefollowing,thetape\ndriveisconfiguredtowriteinfixed-lengthmoderatherthanvariablelengthmode.\n00:58:54 [2304] <16> write_data: write of 32768 bytes indicated\nonly 29696 bytes were written, errno = 0\nTheimagebeingwrittenencounteredtheend-of-media.\n■ IfthebackupwasconfiguredforanOpenStoragediskstorageunit,the\nOpenStoragevendor'splug-inmaynotbeinstalledonallmediaserversinthe\nstorageunit'smediaserverlist.Eitherinstallthevendorplug-inonallofthe\nmediaserversorremovefromthelisttheserversthatdonothavetheplug-in\ninstalled.\n■ OnUNIX,ifthiserroroccursduringarestore,refreshthe Backup, Archive,\nand Restoreclientconsoleandretrytherestore.Thisactionrefreshesthefile\nlistdisplayedintheclientconsoleandpassesthecorrectinformationaboutthe\nselectedfiles."
    },
    "175": {
        "code": 175,
        "desc": "notallrequestedfileswererestored",
        "first_action": "ChecktheNetBackupProblemsreportandthestatuslotortheprogresslogon",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportandthestatuslotortheprogresslogon\ntheclientforadditionalinformationabouttheerror.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryforeither\nbptmor bpdm(whicheverapplies)andretrytheoperation.Checktheresulting\ndebuglog."
    },
    "176": {
        "code": 176,
        "desc": "cannotperformspecifiedmediaimportoperation",
        "first_action": "IfthemediaIDisalreadyactive,duplicateallimagesontheoriginalmediaID",
        "full_action": "ChecktheNetBackupProblemsreporttofindtheexact\ncauseofthefailureandtrythefollowing:\n■ IfthemediaIDisalreadyactive,duplicateallimagesontheoriginalmediaID\ntoanothervolume.Then,manuallyexpiretheoriginalmediaandredotheimport.\n■ IfthemediaIDisnotpresentinthevolumeconfiguration,addit.\n■ Ifyoureceivedafatal bptmerror,verifythatthefollowingareactive:the\nNetBackupVolumeManager(vmd)onUNIXortheNetBackupVolumeManager\nonWindows.\n■ Iftheentireimageisnotpresent,performimportphase1onthemediaIDsthat\nhavetheremainderoftheimage.\n■ IfthebarcodeandmediaIDareamismatch,useabarcodelabelthatmatches\ntherecordedmediaID.TapescanthenbemountedinadrivewithAVRDrunning\nsothattherecordedmediaIDisdisplayed.Then,abarcodewiththatlabel\nneedstobeplacedonthetape."
    },
    "177": {
        "code": 177,
        "desc": "couldnotdeassignmediaduetoMediaManagererror",
        "first_action": "ChecktheNetBackupProblemsreportforthecauseoftheproblem.",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforthecauseoftheproblem.\n■ VerifythattheNetBackupVolumeManager(vmd)isactiveonUNIXorthe\nNetBackupVolumeManagerserviceisactiveonWindows.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryfor bptm\nandretrytheoperation.Checktheresultingdebuglog."
    },
    "178": {
        "code": 178,
        "desc": "MediaIDisnotinNetBackupvolumepool",
        "first_action": "ChecktheMediaandDeviceManagementvolume",
        "full_action": "ChecktheMediaandDeviceManagementvolume\nconfigurationtoverifythatthemediaIDsarepresentandintheNetBackupvolume\npool."
    },
    "179": {
        "code": 179,
        "desc": "densityisincorrectforthemediaID",
        "first_action": "CheckthevolumeconfigurationandtheNetBackupcatalog",
        "full_action": "CheckthevolumeconfigurationandtheNetBackupcatalog\nbackupconfigurationandcorrectanyproblemsfound."
    },
    "180": {
        "code": 180,
        "desc": "tarwassuccessful",
        "first_action": "None",
        "full_action": "None"
    },
    "181": {
        "code": 181,
        "desc": "tarreceivedaninvalidargument",
        "first_action": "OnaUNIXclient:",
        "full_action": "Dothefollowing,asappropriate:\n■ OnaUNIXclient:\n■ Ensurethatthenbtarcommandin/usr/openv/netbackup/binistheone\nprovidedbyNetBackup.Ifyouareindoubt,reinstallit.\n■ Check/usr/openv/netbackup/bin/versionontheclienttoverifythatthe\nclientisrunningthecorrectlevelsoftware.Ifthesoftwareisnotatthecorrect\nlevel,updatethesoftwareperthedirectionsintheNetBackupReleaseNotes.\n■ OnaWindowsclient,createatardebuglogdirectory,retrytheoperation,and\ncheckthelog."
    },
    "182": {
        "code": 182,
        "desc": "tarreceivedaninvalidfilename",
        "first_action": "Createa bpcddebuglogdirectoryontheclient.",
        "full_action": "Dothefollowing,asappropriate:\n■ Createa bpcddebuglogdirectoryontheclient.\n■ OnaWindowsclient,createa tardebuglogdirectory.\n■ Increasethelogginglevelontheclient:\n■ OnaUNIXclient,addthe VERBOSEoptiontothe\n/usr/openv/netbackup/bp.conffile.\n■ OnPCclients,increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ Reruntheoperation,checktheresultingdebuglogsfortheparametersthat\nwerepassedto tarandcontactCohesityTechnicalSupport."
    },
    "183": {
        "code": 183,
        "desc": "tarreceivedaninvalidarchive",
        "first_action": "IftheproblemiswithaUNIXclient,createa/usr/openv/netbackup/logs/tar",
        "full_action": "Dothefollowing,asappropriate:\n■ IftheproblemiswithaUNIXclient,createa/usr/openv/netbackup/logs/tar\ndebuglogdirectoryontheclientandreruntheoperation.\n■ Checkthetardebuglogfileforanyerrormessagesthatexplaintheproblem.\n■ Restarttheclienttoseeifitclearstheproblem.\n■ Whenyoufinishwithyourinvestigationoftheproblem,deletethe\n/usr/openv/netbackup/logs/tardirectoryontheclient.\n■ IftheproblemiswithaMicrosoftWindowsclient,dothefollowingintheorder\npresented:\n■ Createa bpcddebuglogdirectoryontheclient.\n■ OnaWindowsclient,createa tardebuglogdirectory.\n■ Increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ Reruntheoperationandchecktheresultingdebuglogs.\n■ Restarttheclienttoseeifitclearstheproblem."
    },
    "184": {
        "code": 184,
        "desc": "tarhadanunexpectederror",
        "first_action": "IftheproblemiswithaUNIXclient,createa/usr/openv/netbackup/logs/tar",
        "full_action": "Dothefollowing,asappropriate:\n■ IftheproblemiswithaUNIXclient,createa/usr/openv/netbackup/logs/tar\ndebuglogdirectoryontheclientandreruntheoperation.\n■ Checkthetardebuglogfileforanyerrormessagesthatexplaintheproblem.\n■ Restarttheclienttoseeifitclearstheproblem.\n■ Whenyoufinishyourinvestigationoftheproblem,deletethe\n/usr/openv/netbackup/logs/tardirectoryontheclient.\n■ IftheproblemiswithaMicrosoftWindowsclient:\n■ Createa bpcddebuglogdirectoryontheclient.\n■ Increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ OnaWindowsclient,createa tardebuglogdirectory.\n■ Retrytheoperationandchecktheresultingdebuglogs.\n■ Restarttheclienttoseeifitclearstheproblem."
    },
    "185": {
        "code": 185,
        "desc": "tardidnotfindallthefilestoberestored",
        "first_action": "IftheproblemiswithaUNIXclient:",
        "full_action": "Dothefollowing,asappropriate:\n■ IftheproblemiswithaUNIXclient:\n■ Enable bpcddebugloggingbycreatingthe\n/usr/openv/netbackup/logs/bpcddirectoryontheclient.\n■ Reruntheoperation,checktheresultingbpcdlogfilefortheparametersthat\nwerepassedto nbtar,andcontactCohesityTechnicalSupport.\n■ IftheproblemiswithaMicrosoftWindowsclient:\n■ Createa bpcddebuglogdirectoryontheclient.\n■ Increasethedebugorloglevel.\nSee\"ChangingthelogginglevelonWindowsclients\"intheNetBackup\nLoggingReferenceGuide.\n■ OnaWindowsclient,createa tardebuglogdirectory.\n■ Retrytheoperation.\n■ Checktheresultingdebuglogsfortheparametersthatwerepassedto tar\nandcontactCohesityTechnicalSupport."
    },
    "186": {
        "code": 186,
        "desc": "tarreceivednodata",
        "first_action": "Retrytheoperationandcheckthestatusortheprogresslogontheclientfor",
        "full_action": "Dothefollowing,asappropriate:\n■ Retrytheoperationandcheckthestatusortheprogresslogontheclientfor\nanyerrormessagesthatrevealtheproblem.\n■ Verifythatthetapeisavailableandreadable.\n■ VerifythatthedriveisinanUPstate.UsetheDeviceMonitor.\n■ Fordetailedtroubleshootinginformation:\n■ Createa bptmdebuglogontheserver.\n■ OnaWindowsclient,createa tardebuglog.\n■ Retrytheoperationandchecktheresultingdebuglogs."
    },
    "189": {
        "code": 189,
        "desc": "theserverisnotallowedtowritetotheclient’sfilesystems",
        "first_action": "OnaUNIXclient,deleteDISALLOW_SERVER_FILE_WRITESfromthe",
        "full_action": "Performthefollowingtoperformrestoresorinstallsoftware\nfromtheserver:\n■ OnaUNIXclient,deleteDISALLOW_SERVER_FILE_WRITESfromthe\n/usr/openv/netbackup/bp.conffile.\n■ OnaMicrosoftWindowsclient,select Allow server-directed restoresonthe\nGeneraltabinthe NetBackup Client Propertiesdialogbox.Todisplaythis\ndialogbox,starttheBackup,Archive,andRestoreinterfaceontheclientand\nselect NetBackup Client Propertiesfromthe Filemenu."
    },
    "190": {
        "code": 190,
        "desc": "foundnoimagesormediamatchingtheselectioncriteria",
        "first_action": "Changethesearchcriteriaandretry.",
        "full_action": "Changethesearchcriteriaandretry."
    },
    "191": {
        "code": 191,
        "desc": "noimagesweresuccessfullyprocessed",
        "first_action": "ChecktheNetBackupProblemsreportforthecauseoftheerror.Toobtain",
        "full_action": "Dothefollowing,asappropriate:\n■ ChecktheNetBackupProblemsreportforthecauseoftheerror.Toobtain\ndetailedtroubleshootinginformation,createan admindebuglogdirectoryand\nretrytheoperation.Checktheresultingdebuglog.\n■ Ifthebackuporduplicatejobfailedforapolicyconfiguredwitharetentionlevel\ngreaterthan25,youcaneitherupgradethemediaservertoNetBackup8.0or\nlaterorsettheretentionlevelbetween0and25.Notethattheretentionperiod\nforlevel25isalwayssettoexpireimmediatelyandthisvaluecannotbechanged.\n■ Iftheerrorwasencounteredduringduplicationofbackups,checktheduplication\nprogresslogtohelpdeterminetherootcauseoftheproblem.\n■ AnAutoImageReplicationjobmaycausethiserror.Ifthestoragelifecycle\npolicynamesordataclassificationsdonotmatchtheoriginatingdomainand\nthetargetdomain,theimportjobfails.FailedimportsappearintheProblems\nreportwhenitisrunonthetargetmasterserver.Theimageisexpiredand\ndeletedduringcatalogcleanup.Notethattheoriginatingdomaindoesnottrack\nfailedimports.\nMoreinformationisavailableabouttroubleshootingthisproblem:\nFormoreinformationontroubleshootingthisproblem,pleaseseetheAbout\nTroubleshootingAutoImageReplicationtopicoftheNetBackupTroubleshooting\nGuide.\n■ Anautomaticimportjobmaycausethiserror.Thisjobisanimportjobthat\nshowsastoragelifecyclepolicyname.\nMoreinformationisavailableabouttroubleshootingthisproblem:\nFormoreinformationontroubleshootingthisproblem,pleaseseetheAbout\nTroubleshootingAutoImageReplicationtopicoftheNetBackupTroubleshooting\nGuide.\n■ IfaVaultjobencounteredtheerrorresponsiblefortheduplication,checkthe\nduplicate.logfilesinyour sidxxxdirectoriestodeterminetherootcause:\nUNIX:\n/usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows:\ninstall_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\n■ Reducethemaximumfragmentsizeonthestorageunitthatwritestothisfile\nsystem.Thisvalueistypicallylessthan20GB.Butyoumayneedtoadjustthe\nmaximumfragmentsizeasnecessaryuntiltheSTS_EFILESYSTEMerrorsno\nlongeroccur.Thevalueisbasedonhowmuchdatathatthestorageunitwrites\ntotheimage.\nTochangethisvalue,inthe NetBackup Administration Console,intheleft\npane,expand NetBackup Management > Storage.Thenintherightpane,\ndouble-clickthestorageunitforthisfilesystem.Inthe Change Storage Unit\ndialogbox,changethevalueoftheMaximumFragmentSizeto20480MB(20\nGB)bycheckingthe Reduce fragment size tocheckboxandenteringthenew\nvalue.\n■ IncreasetheAllocationUnitSizebyreconfiguringthefilesystem.Thisusually\nrequiresthatyouformatthefilesystem,sothisactionmaynotbeafeasiblefor\nanexistingfilesystem.Considerthiswhenyoucreateanewfilesystemfor\nBasicDiskimagesorAdvancedDiskimages.Becausesettingthisvalueis\ndifferentoneachOSfilesystem,refertotheappropriateOSorfilesystem\ndocumentationforinstructions.\n■ EnsurethattheLogicalStorageUnit(LSU)nameortheDomainVolumename\nhaslessthan50ASCIIcharacters,includingahyphen(-)andanunderscore\n(_),andthatthenamedoesnothaveablankspace."
    },
    "192": {
        "code": 192,
        "desc": "VxSSauthenticationisrequiredbutnotavailable",
        "first_action": "Makesurethatbothsystemsareconfiguredtouse",
        "full_action": "Makesurethatbothsystemsareconfiguredtouse\nNetBackupAccessControlVxSSauthenticationwitheachother.Or,makesure\nthatbothsystemsarenotconfiguredtouseVxSSwitheachother.Thefirstthing\ntocheckistheUseVxSSHostpropertiesvalueoneachsystem.Ifoneisconfigured\nforREQUIRED,theothermustbeconfiguredforREQUIREDorAUTOMATIC.If\noneisconfiguredforPROHIBITED,theothermustbeconfiguredforPROHIBITED\norAUTOMATIC.\nSeetheNetBackupAdministrator’sGuide,VolumeI,forthefollowinginformation:\nhowtosettheAccessControl-relatedhostproperties,andhowtoconfigurea\nsystemtouseAccessControl."
    },
    "193": {
        "code": 193,
        "desc": "VxSSauthenticationisrequestedbutnotallowed",
        "first_action": "Makesurethatbothsystemsareconfiguredtouse",
        "full_action": "Makesurethatbothsystemsareconfiguredtouse\nNetBackupAccessControlVxSSauthenticationwitheachother.Or,makesure\nthatbothsystemsarenotconfiguredtouseVxSSwitheachother.Thefirstthing\ntocheckistheUseVxSSHostpropertiesvalueoneachsystem.Ifoneisconfigured\nforREQUIRED,theothermustbeconfiguredforREQUIREDorAUTOMATIC.If\noneisconfiguredforPROHIBITED,theothermustbeconfiguredforPROHIBITED\norAUTOMATIC.\nSeetheNetBackupAdministrator’sGuide,VolumeI,forthefollowinginformation:\nhowtosettheAccessControl-relatedhostpropertieshowtoconfigureasystem\ntouseAccessControl."
    },
    "194": {
        "code": 194,
        "desc": "themaximumnumberofjobsperclientissetto0",
        "first_action": "Toenablebackupsandarchives,changethe Maximum",
        "full_action": "Toenablebackupsandarchives,changethe Maximum\njobs per clientvaluetothewantednonzerosetting.Thisattributeisonthe Global\nNetBackup Attributestabinthe Master Server Propertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide."
    },
    "195": {
        "code": 195,
        "desc": "clientbackupwasnotattempted",
        "first_action": "Retrythebackupeitherimmediatelywithamanualbackuporallowthenormal",
        "full_action": "Dothefollowing,asappropriate:\n■ Retrythebackupeitherimmediatelywithamanualbackuporallowthenormal\nschedulerretries.\n■ Foradditionalinformation,checktheAllLogEntriesreport.Fordetailed\ntroubleshootinginformation,increasethelogginglevelforthediagnosticand\ndebuglogsfor nbpem, nbjm,and nbrb.\nUsethe vxlogcfgcommandasexplainedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nAfterthenextbackuptry,checkthelogs."
    },
    "196": {
        "code": 196,
        "desc": "clientbackupwasnotattemptedbecausebackupwindowclosed",
        "first_action": "Ifpossible,changethescheduletoextendthebackupwindowforthis",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifpossible,changethescheduletoextendthebackupwindowforthis\ncombinationofpolicyandschedulesoitdoesnotoccuragain.\n■ Ifthebackupmustberun,usethe Manual Backupcommandonthe Policy\nmenuinthe Backup Policy Managementwindowtoperformthebackup.\nManualbackupsignorethebackupwindow."
    },
    "197": {
        "code": 197,
        "desc": "thespecifiedscheduledoesnotexistinthespecifiedpolicy",
        "first_action": "Checktheclientprogresslog(ifavailable)todeterminethepolicyandschedule",
        "full_action": "Dothefollowing,asappropriate:\n■ Checktheclientprogresslog(ifavailable)todeterminethepolicyandschedule\nthatwerespecified.\n■ Checktheconfigurationonthemasterservertodetermineifthescheduleis\nvalidforthepolicy.Ifthescheduleisnotvalid,eitheraddthescheduletothe\npolicyconfigurationorspecifyavalidscheduleontheclient."
    },
    "198": {
        "code": 198,
        "desc": "noactivepoliciescontainschedulesoftherequestedtypeforthisclient 214NetBackupstatuscodes NetBackup status codes",
        "first_action": "Iftheclientisinsuchapolicy,checkthegeneralpolicyattributestoverifythat",
        "full_action": "Determineiftheclientisinanypolicythathasaschedule\noftheappropriatetype(eitheruserbackuporarchive).\n■ Iftheclientisinsuchapolicy,checkthegeneralpolicyattributestoverifythat\nthepolicyissettoactive.\n■ Iftheclientisnotinsuchapolicy,doeitherofthefollowing:\n■ Addascheduleoftheappropriatetypetoanexistingpolicythathasthis\nclient.\n■ Createanewpolicythathasthisclientandascheduleoftheappropriate\ntype."
    },
    "199": {
        "code": 199,
        "desc": "operationnotallowedduringthistimeperiod",
        "first_action": "Ifpossible,retrytheoperationwhenthebackupwindowisopen.",
        "full_action": "Determinethepoliciestowhichthisclientbelongsthat\nalsohaveascheduleoftheappropriatetype(eitheruserbackuporarchive).\n■ Ifpossible,retrytheoperationwhenthebackupwindowisopen.\n■ Ifthebackupwindowisnotopenduringappropriatetimeperiods,adjusta\nbackupwindowforascheduleinoneofthepolicies."
    },
    "200": {
        "code": 200,
        "desc": "Theschedulerfoundthatnobackupsaredue.Or,thetargethostsdo notneedtobeupgraded.",
        "first_action": "ExaminetheNetBackupAllLogEntriesreportforanymessagesinadditionto",
        "full_action": "Usually,thismessagecanbeconsideredinformational\nanddoesnotindicateaproblem.However,ifyoususpectaproblem,dothe\nfollowing:\n■ ExaminetheNetBackupAllLogEntriesreportforanymessagesinadditionto\ntheonethatindicatestheschedulerfoundnothingtodo.\n■ Examinethepolicyconfigurationforallpoliciesorthespecificpolicyinquestion\ntodetermineifanyofthereasonsintheExplanationsectionapply.\n■ Toobtaindetailedtroubleshootinginformation,increasetheunifiedlogginglevel\nforthediagnosticanddebuglogs.\nUsethe vxlogcfgcommandasexplainedinthefollowingprocedure:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nRetrytheoperationandchecktheresultinglogs.\n■ ForSQLServerpoliciesthatuseintelligentgroups,ensurethatthecredentials\narevalidfortheSQLServerinstancesordatabasesthatareincludedinthe\npolicy.\nRefertothe NetBackup for Microsoft SQL Server Administrator’s Guideformore\ndetailsonthiserror."
    },
    "201": {
        "code": 201,
        "desc": "handshakingfailedwithserverbackuprestoremanager",
        "first_action": "Determinetheactivitythatencounteredthehandshakefailurebyexaminingthe",
        "full_action": "Dothefollowing,asappropriate:\n■ Determinetheactivitythatencounteredthehandshakefailurebyexaminingthe\nNetBackupAllLogEntriesreportfortheappropriatetimeperiod.Ifthereare\nmediaservers,determineif:\n■ Thehandshakefailurewasencounteredbetweenthemasterandamedia\nserver.\nor\n■ Onlythemasterserverwasinvolved.\n■ Ifnecessary,createthefollowingdebuglogdirectoriesandincreasethelogging\nlevel:\n■ bpcdontheNetBackupmediahost(canbeeitherthemasteroramedia\nserver).\n■ Iftheerrorwasencounteredduringabackupoperation,increasethelogging\nlevelforthediagnosticanddebuglogsfor nbpem, nbjm,and nbrb.\nUsethe vxlogcfgcommandasexplainedinthefollowingprocedure:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\n■ Iftheerrorwasencounteredduringarestoreoperation,bprdonthemaster\nserver.\n■ Iftheerrorwasencounteredduringamedialistoperation, admininthe\nNetBackup logs/admindirectoryonthemasterserver.\n■ Statuscode201mayoccurif nbjmfailsafteritconnectsto bpbrmor bpmount\nbutbeforethepolicyfilelistissent.Examinethe nbjmunifiedlog(originatorID\n117)orthe bpbrmorthe bpmountlegacylogsformoredetailonthecauseof\ntheerror.\n■ Retrytheoperationandexaminetheresultingdebuglogsforinformationon\nwhytheerroroccurred."
    },
    "202": {
        "code": 202,
        "desc": "timedoutconnectingtoserverbackuprestoremanager",
        "first_action": "Verifythattheschedulespecifiesthecorrectstorageunit.",
        "full_action": "Determinewhichactivityencounteredtheconnection\ntimeoutfailurebyexaminingtheAllLogEntriesreportfortheappropriatetime\nperiod.Iftherearemediaservers,determineifthetimeoutoccurredbetweenthe\nmasterandamediaserverorifonlythemasterwasinvolved.\n■ Verifythattheschedulespecifiesthecorrectstorageunit.\n■ Runthe pingcommandfromonehosttoanotherbyusingthefollowing\ncombinations:\n■ Fromthemasterserver,pingthemasterandallmediaserversbyusingthe\nhostnamesthatarefoundinthestorageunitconfiguration.\n■ Fromeachofthemediaservers,pingthemasterserverbyusingthehost\nnamethatisspecifiedintheNetBackupserverlist.OnaUNIXorLinux\nserver,themasteristhefirstSERVERentryinthebp.conffile.OnaWindows\nserver,themasterisdesignatedonthe Serverstabinthe Master Server\nPropertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"in\ntheNetBackupTroubleshootingGuide.\n■ Verifythatthemasterservercancommunicatewith bpcdonthehostthathas\nthestorageunit.\n■ Performthefollowingprocedures:\nSee\"Testingthemediaserverandclients\"intheNetBackupTroubleshooting\nGuide.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ Ifnecessary,createdebuglogdirectoriesforthefollowingprocessesandretry\ntheoperation.Then,checktheresultingdebuglogsonthemasterserver:\n■ Iftheerroroccurredduringabackupoperation,increasethelogginglevel\nforthediagnosticanddebuglogsfor nbpem, nbjm,and nbrb.\nUsethe vxlogcfgcommandasexplainedinthefollowingprocedure:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nAlso,checkthe bpcdlegacydebuglogs.\n■ Iftheerroroccursduringarestoreoperation,checkthe bprddebuglogs."
    },
    "203": {
        "code": 203,
        "desc": "serverbackuprestoremanager’snetworkisunreachable 218NetBackupstatuscodes NetBackup status codes",
        "first_action": "Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost",
        "full_action": "Determinewhichactivityencounteredthisfailureby\nexaminingtheAllLogEntriesreportfortheappropriatetimeframe.Ifthereismore\nthanoneNetBackupserver(oneormoremediaservers),determinethefollowing:\nifthefailurewasbetweenthemasterandamediaserverorifonlythemasterserver\nwasinvolved.Runthe pingcommandfromonehosttoanotherbyusingthe\nfollowingcombinations:\n■ Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost\nnamesinthestorageunitconfiguration.\n■ Fromeachofthemediaservers,pingthemasterserverhostbyusingthehost\nnamethatisspecifiedintheNetBackupserverlist.OnaUNIXorLinuxserver,\nthemasteristhefirst SERVERentryinthe bp.conffile.OnaWindowsserver,\nthemasterisdesignatedonthe Serverstabinthe Master Server Properties\ndialog.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\n■ Performthefollowingprocedures:\nSee\"Testingthemediaserverandclients\"intheNetBackupTroubleshooting\nGuide.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ Ifnecessary,createdebuglogdirectoriesforbprdandretrytheoperation.Then,\nchecktheresultingdebuglogsonthemasterserver.Iftheerroroccurredduring\narestore,checkthe bprddebuglogs."
    },
    "204": {
        "code": 204,
        "desc": "connectionrefusedbyserverbackuprestoremanager",
        "first_action": "Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost",
        "full_action": "Runthepingcommandfromonehosttoanotherbyusing\nthefollowingcombinations:\n■ Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost\nnamesinthestorageunitconfiguration.\n■ Fromeachofthemediaservers,pingthemasterserverbyusingthenamethat\nwasspecifiedintheNetBackupserverlist.OnaUNIXorLinuxserver,this\nmasteristhefirst SERVERentryinthe bp.conffile.OnaWindowsserver,the\nmasterisdesignatedonthe Serverstabinthe Master Server Propertiesdialog\nbox.Thefollowingtopicshowshowtoaccessthisdialogbox:\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\n■ OnUNIXandLinuxservers,verifythatthe bpcdentriesin /etc/servicesor\nNISonalltheserversareidentical.Verifythatthemediahostlistensonthe\ncorrectportforconnectionstobpcd.Toverify,runoneofthefollowingcommands\n(dependingonplatformandoperatingsystem):\nnetstat -a | grep bpcd\nnetstat -a | grep 13782(orthevaluethatwasspecifiedduringtheinstall)\nrpcinfo -p | grep 13782(orthevaluethatwasspecifiedduringtheinstall)\nOnUNIXandLinuxservers,itmaybenecessarytochangetheservicenumber\nforthefollowing: bpcdin /etc/servicesandtheNISservicesmapandsend\nSIGHUPsignalstothe inetdprocessesontheclients.\n/bin/ps -ef | grep inetd\nkill -HUP the_inetd_pid\nor\n/bin/ps -aux | grep inetd\nkill -HUP the_inetd_pid\nNote:OnaHewlett-PackardUNIXplatform,useinetd -ctosendaSIGHUPto\ninetd.\n■ OnWindowsservers,dothefollowing:\n■ Verifythatthe bpcdentriesarecorrectinthefollowing:\n%SystemRoot%\\system32\\drivers\\etc\\services\n■ Verifythatthefollowingnumbersmatchthesettingsinthe servicesfile:\nNetBackup Client Service Portnumberand NetBackup Request Service\nPortnumberonthe Networktabinthe NetBackup Client Propertiesdialog\nbox.Todisplaythisdialogbox,starttheBackup,Archive,andRestore\ninterfaceandselect NetBackup Client Propertiesonthe Filemenu.\nThevaluesonthe Networktabarewrittentothe servicesfilewhenthe\nNetBackupClientservicestarts.\n■ StopandrestarttheNetBackupservices.\n■ Performthefollowingprocedures:\nSee\"Testingthemediaserverandclients\"intheNetBackupTroubleshooting\nGuide.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ Ifnecessary,createdebuglogdirectoriesforbprdandretrytheoperation.Then,\nchecktheresultingdebuglogsonthemasterserver:\n■ Iftheerroroccurredduringabackupoperation,checkthenbpem,nbjm,and\nnbrblogsbyusingthe vxlogviewcommand.\n■ Iftheerroroccurredduringarestoreoperation,checkthebprddebuglogs."
    },
    "205": {
        "code": 205,
        "desc": "cannotconnecttoserverbackuprestoremanager",
        "first_action": "Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost",
        "full_action": "Runthepingcommandfromonehosttoanotherbyusing\nthefollowingcombinations:\n■ Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost\nnamesinthestorageunitconfiguration.\n■ Fromeachofthemediaservers,pingthemasterserverbyusingthenamethat\nisspecifiedintheNetBackupserverlist.OnaUNIXorLinuxserver,thismaster\nisthefirst SERVERentryinthe bp.conffile.OnaWindowsserver,themaster\nisdesignatedonthe Serverstabinthe Master Server Propertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\n■ OnaUNIXorLinuxserver,verifythatthe bpcdentryin /etc/servicesorNIS\nonalltheserversareidentical.Verifythatthemediahostlistensonthecorrect\nportforconnectionsto bpcd.Toverify,runoneofthefollowingcommands\n(dependingonplatformandoperatingsystem):\nnetstat -a | grep bpcd\nnetstat -a | grep 13782(orthevaluethatisspecifiedduringtheinstall)\nrpcinfo -p | grep 13782(orthevaluethatisspecifiedduringtheinstall)\n■ OnWindowsservers,dothefollowing:\n■ Verifythatthe bpcdentriesarecorrectintheservicesfile:\n%SystemRoot%\\system32\\drivers\\etc\\services\n■ Verifythatthefollowingnumbersmatchthesettingsinthe servicesfile:\nNetBackup Client Service Portnumberand NetBackup Request Service\nPortnumberonthe Networktabinthe NetBackup Client Propertiesdialog\nbox.Todisplaythisdialogbox,starttheBackup,Archive,andRestore\ninterfaceandselect NetBackup Client Propertiesonthe Filemenu.\nThevaluesonthe Networktabarewrittentothe servicesfilewhenthe\nNetBackupClientservicestarts.\n■ StopandrestarttheNetBackupservices.\n■ Performthefollowingprocedures:\nSee\"Testingthemediaserverandclients\"intheNetBackupTroubleshooting\nGuide.\nSee\"Resolvingnetworkcommunicationproblems\"intheNetBackup\nTroubleshootingGuide.\n■ Createa bpcddebuglogdirectoryontheserverthathasthestorageunitand\nretrytheoperation.Then,checkforadditionalinformationinthedebuglog."
    },
    "206": {
        "code": 206,
        "desc": "accesstoserverbackuprestoremanagerdenied",
        "first_action": "Verifythatthemasterserverappearsasaserverinitsownserverlistaswell",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthemasterserverappearsasaserverinitsownserverlistaswell\nasbeinglistedonallmediaservers.\nIfyouchangethemasterserverlist,stopandrestarttheNetBackupDatabase\nManager(bpdbm)andNetBackupRequestDaemon(bprd)toensurethatall\nappropriateNetBackupprocessesusethenewserverentry.\n■ Ifnecessary,createdebuglogdirectoriesforbprdandretrytheoperation.Then,\nchecktheresultingdebuglogsonthemasterserver:\n■ Iftheerroroccurredduringabackupoperation,checkthenbpem,nbjm,and\nnbrblogsbyusingthe vxlogviewcommand.\n■ Iftheerroroccurredduringarestoreoperation,checkthebprddebuglogs."
    },
    "207": {
        "code": 207,
        "desc": "errorobtainingdateoflastbackupforclient",
        "first_action": "VerifythattheNetBackupDatabaseManager, bpdbm,isrunning.",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythattheNetBackupDatabaseManager, bpdbm,isrunning.\n■ ExaminetheAllLogEntriesreportfortheappropriatetimeframetogathermore\ninformationaboutthefailure.\n■ Fordetailedtroubleshootinginformation,createa bpdbmlogdirectoryonthe\nmasterserver.Increasethelogginglevelforthediagnosticanddebuglogsfor\nnbpem.\nUsethe vxlogcfgcommandasexplainedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nRetrytheoperation,thenchecktheresultinglogs."
    },
    "209": {
        "code": 209,
        "desc": "errorcreatingorgettingmessagequeue",
        "first_action": "Createdebuglogdirectoriesonthemasterserverand",
        "full_action": "Createdebuglogdirectoriesonthemasterserverand\nretrytheoperation.Then,determinethetypeofsystemfailurebyexaminingthe\nlogs.Startwiththe bprddebuglog.\nOnUNIXandLinuxservers,alsogathertheoutputofthe ipcs -acommandto\nseewhatsystemresourcesarecurrentlyinuse."
    },
    "210": {
        "code": 210,
        "desc": "errorreceivinginformationonmessagequeue",
        "first_action": "Createdebuglogdirectoriesonthemasterserverand",
        "full_action": "Createdebuglogdirectoriesonthemasterserverand\nretrytheoperation.Then,determinethetypeofsystemfailurebyexaminingthe\nlogs.Startwiththe bprddebuglog.\nOnUNIXandLinuxservers,alsogathertheoutputofthe ipcs -acommandto\nseewhatsystemresourcesarecurrentlyinuse."
    },
    "212": {
        "code": 212,
        "desc": "errorsendinginformationonmessagequeue",
        "first_action": "Createdebuglogdirectoriesonthemasterserverand",
        "full_action": "Createdebuglogdirectoriesonthemasterserverand\nretrytheoperation.Then,determinethetypeofsystemfailurebyexaminingthe\nlogs.Startwiththe bprddebuglog.\nOnUNIXandLinuxservers,also,gathertheoutputofthe ipcs -acommandto\nseewhatsystemresourcesarecurrentlyinuse."
    },
    "213": {
        "code": 213,
        "desc": "nostorageunitsavailableforuse",
        "first_action": "ExaminetheBackupStatusandAllLogEntriesreportfortheappropriatetime",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheBackupStatusandAllLogEntriesreportfortheappropriatetime\nperiodtodeterminethepolicyorschedulethatreceivedtheerror.\n■ Verifythatthemediaserverhasnotbeendeactivatedforthestorageunitor\nunitsthatareunavailable.\n■ Verifythatthestorageunit’sdrivesarenotdown.\n■ Verifythefollowingattributesettingsforallstorageunits:\n■ Fordiskstorageunits,the Maximum concurrent jobsisnotsetto0\n■ ForMediaManagerstorageunits,the Maximum concurrent write drives\nisnotsetto0\n■ Verifythattherobotnumberandhostnameinthestorageunitconfiguration\nmatchestheMediaandDeviceManagementdeviceconfiguration.\n■ Determineifallstorageunitsaresetto On demand onlyforacombinedpolicy\nandschedulethatdoesnotrequireaspecificstorageunit.Inthiscase,either\nspecifyastorageunitforthepolicyandtheschedulecombinationorturnoff On\ndemand onlyforastorageunit.\n■ IfthestorageunitisonaUNIXorLinuxNetBackupmediaserver,itmayindicate\naproblemwith bpcd.Check /etc/inetd.confonthemediaservertoverify\nthatthe bpcdentryiscorrect.\nIfthestorageunitisonaWindowsNetBackupmediaserver,verifythatthe\nNetBackupClientservicewasstartedontheWindowsNetBackupmediaserver.\n■ Fordetailedtroubleshootinginformation,increasethelogginglevelsof nbrb\nand mdsonthemasterserver.\nUsethe vxlogcfgcommandasexplainedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nRetrytheoperationandchecktheresultingdebuglogs."
    },
    "215": {
        "code": 215,
        "desc": "failedreadingglobalconfigdatabaseinformation",
        "first_action": "OnaUNIXorLinuxmasterserver,verifythattheNetBackupDatabaseManager",
        "full_action": "Dothefollowing,asappropriate:\n■ OnaUNIXorLinuxmasterserver,verifythattheNetBackupDatabaseManager\n(bpdbm)processisrunning.OnaWindowsmasterserver,verifythatthe\nNetBackupDatabaseManagerserviceisrunning.\n■ TrytoviewtheglobalconfigurationsettingsbyusingtheNetBackup\nadministrationinterface(onUNIXandLinuxsystems),orbyusingHostProperties\n(onWindowssystems).\n■ Fordetailedtroubleshootinginformation,createdebuglogdirectoriesfornbproxy\nand bpdbmonthemasterserverandretrytheoperation.Checktheresulting\ndebuglogsfortheseprocesses.Alsocheckthe nbpemlogsbyusingthe\nvxlogviewcommand."
    },
    "216": {
        "code": 216,
        "desc": "failedreadingretentiondatabaseinformation",
        "first_action": "OnaUNIXorLinuxmasterserver,verifythattheNetBackupDatabaseManager",
        "full_action": "Dothefollowing,asappropriate:\n■ OnaUNIXorLinuxmasterserver,verifythattheNetBackupDatabaseManager\n(bpdbm)processisrunning.OnaWindowsmasterserver,verifythatthe\nNetBackupDatabaseManagerserviceisrunning.\n■ Fordetailedtroubleshootinginformation,createadebuglogdirectoryforbpdbm\nonthemasterserver.\nIncreasethelogginglevelfor nbpembyusingthe vxlogcfgcommandas\ndescribedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nRetrytheoperationandchecktheresultinglogs."
    },
    "217": {
        "code": 217,
        "desc": "failedreadingstorageunitdatabaseinformation",
        "first_action": "OnaUNIXorLinuxserver,verifythattheNetBackupDatabaseManager(bpdbm)",
        "full_action": "Dothefollowing,asappropriate:\n■ OnaUNIXorLinuxserver,verifythattheNetBackupDatabaseManager(bpdbm)\nprocessisrunning.OnaWindowsserver,verifythattheNetBackupDatabase\nManagerserviceisrunning.\n■ TrytoviewthestorageunitconfigurationbyusingtheNetBackupadministration\ninterface.\n■ Fordetailedtroubleshootinginformation,createdebuglogsfor nbproxyand\nbpdbmonthemasterserverandretrytheoperation.Checktheresultingdebug\nlogs.Alsocheckthenbpemlogsbyusingthe vxlogviewcommand.\nEnsurethatthecorrectmasterserverisspecifiedfortheconnection."
    },
    "218": {
        "code": 218,
        "desc": "failedreadingpolicydatabaseinformation",
        "first_action": "OnaUNIXorLinuxserver,verifythattheNetBackupDatabaseManager(bpdbm)",
        "full_action": "Dothefollowing,asappropriate:\n■ OnaUNIXorLinuxserver,verifythattheNetBackupDatabaseManager(bpdbm)\nprocessisrunning.OnaWindowsserver,verifythattheNetBackupDatabase\nManagerserviceisrunning.\n■ TrytoviewthepolicyconfigurationbyusingtheNetBackupadministration\ninterface.\n■ Fordetailedtroubleshootinginformation,createdebuglogdirectoriesfornbproxy\nand bpdbmonthemasterserverandretrytheoperation.Checktheresulting\ndebuglogs.Alsocheckthenbpemlogsbyusingthe vxlogviewcommand.\nEnsurethatthecorrectmasterserverisspecifiedfortheconnection."
    },
    "219": {
        "code": 219,
        "desc": "therequiredstorageunitisunavailable",
        "first_action": "Verifythattheschedulespecifiesthecorrectstorageunitandthestorageunit",
        "full_action": "LookintheJobDetailswindowforthefailedjob.\n■ Verifythattheschedulespecifiesthecorrectstorageunitandthestorageunit\nexists.\n■ Verifythatthefollowingdevicesarerunning:theMediaManagerdevicedaemon\n(ltid)(UNIXorLinuxserver)ortheNetBackupDeviceManagerservice\n(Windowsserver).Use bppsonUNIXandLinuxandtheActivityMonitoron\nWindowsortheServicesapplicationintheWindowsControlPanel.\n■ Verifythefollowingattributesettings:\n■ Foradiskstorageunit, Maximum concurrent jobsisnotsetto0.\n■ ForaMediaManagerstorageunit,the Maximum concurrentdrivesattribute\nisnotsetto0.\n■ Ifthestorageunitisatape,verifythatatleastoneofthedrivesisintheUP\nstate.UsetheDeviceMonitor.\n■ Verifythattherobotnumberandhostinthestorageunitconfigurationmatch\nwhatisspecifiedintheMediaandDeviceManagementdeviceconfiguration.\n■ Verifythatthemasterservercancommunicatewiththe bpcdprocessonthe\nserverthathasthestorageunit.\n■ Verifythat bpcdlistensontheportforconnections.\nOnaUNIXorLinuxserverwherethestorageunitisconnected,ifyourun\nnetstat -a | grep bpcd,itshouldreturnsomethingsimilartothefollowing:\n*.bpcd *.* 0 0 0 0 LISTEN\nOnaWindowsNetBackupserverwherethestorageunitisconnected,run\nnetstat -atoprintseverallinesofoutput.Ifbpcdlistens,oneofthoselines\nissimilartothefollowing:\nTCP myhost:bpcd 0.0.0.0:0 LISTENING\n■ Checkthe nbrbandthe mdslogsbyusingthe vxlogviewcommand.\n■ Ifthecauseoftheproblemisnotobvious,performsomeofthestepsinthe\nfollowingprocedure:\nSeeResolvingNetworkCommunicationProblemsintheNetBackup\nTroubleshootingGuide."
    },
    "220": {
        "code": 220,
        "desc": "databasesystemerror",
        "first_action": "Createadebuglogdirectoryfor bpdbm.Increasethe",
        "full_action": "Createadebuglogdirectoryfor bpdbm.Increasethe\nlogginglevelforthediagnosticanddebuglogsfor nbemm.\nUsethe vxlogcfgcommandasexplainedinthefollowingtopic:\nSee\"Aboutunifiedlogging\"intheNetBackupLoggingReferenceGuide.\nRetrytheoperationandchecktheresultinglogsforinformation."
    },
    "221": {
        "code": 221,
        "desc": "continue",
        "first_action": "Determinethecauseofthestatuscodethatfollowsthis",
        "full_action": "Determinethecauseofthestatuscodethatfollowsthis\none."
    },
    "222": {
        "code": 222,
        "desc": "done",
        "first_action": "Determinethecauseofthestatuscodethatfollowsthis",
        "full_action": "Determinethecauseofthestatuscodethatfollowsthis\none."
    },
    "223": {
        "code": 223,
        "desc": "aninvalidentrywasencountered",
        "first_action": "VerifythatallNetBackupsoftwareisatthesameversion",
        "full_action": "VerifythatallNetBackupsoftwareisatthesameversion\nlevelandthecommandparametersarespecifiedcorrectly.Ifneitheroftheseisthe\nproblem,obtaindetailedtroubleshootinginformationbycreatingabpdbmdebuglog\ndirectory.Thenretrytheoperation.Checktheresultingdebuglog."
    },
    "224": {
        "code": 224,
        "desc": "therewasaconflictingspecification",
        "first_action": "VerifythatallNetBackupsoftwareisatthesameversion",
        "full_action": "VerifythatallNetBackupsoftwareisatthesameversion\nlevel.Ifthatisnottheproblem,obtaindetailedtroubleshootinginformationby\ncreating bpdbmand admindebuglogdirectories.Thenretrytheoperation.Check\ntheresultingdebuglogs."
    },
    "225": {
        "code": 225,
        "desc": "textexceededallowedlength 230NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifythatallNetBackupsoftwareisatthesameversion",
        "full_action": "VerifythatallNetBackupsoftwareisatthesameversion\nlevel.Ifthatisnottheproblem,createdebuglogdirectoriesfor bpdbmand admin.\nThen,retrytheoperationandexaminetheresultingdebuglogs."
    },
    "226": {
        "code": 226,
        "desc": "theentityalreadyexists",
        "first_action": "Correctyourrequestandre-executethecommand.",
        "full_action": "Correctyourrequestandre-executethecommand."
    },
    "227": {
        "code": 227,
        "desc": "noentitywasfound",
        "first_action": "Ensurethattheappropriateplug-inisconfiguredfromthewebUI.",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethattheappropriateplug-inisconfiguredfromthewebUI.\n■ Ensurethatthediscoveryoftheassetiscompleteandtheappropriateassetis\nvisibleinthewebUI."
    },
    "228": {
        "code": 228,
        "desc": "unabletoprocessrequest",
        "first_action": "Ifthisstatusinvolvesamediaserver,verifythatitsserverlistspecifiesthecorrect",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifthisstatusinvolvesamediaserver,verifythatitsserverlistspecifiesthecorrect\nmasterserver.OnaUNIXorLinuxserver,themasterserveristhefirstSERVER\nentryinthebp.conffile.OnaWindowsserver,themasterisdesignatedonthe\nServerstabinthe Master Server Propertiesdialogbox.\nSee\"UsingtheHostPropertieswindowtoaccessconfigurationsettings\"inthe\nNetBackupTroubleshootingGuide.\n■ Fordetailedtroubleshootinginformation,createa bpdbmdebuglogdirectory\nandretrytheoperation.Then,checktheresultingdebuglog."
    },
    "229": {
        "code": 229,
        "desc": "eventsoutofsequence-imageinconsistency",
        "first_action": "Obtaindetailedtroubleshootinginformationbycreatinga",
        "full_action": "Obtaindetailedtroubleshootinginformationbycreatinga\ndebuglogdirectoryfor bpdbm.Then,retrytheoperation,savetheresultingdebug\nlog,andcontactCohesityTechnicalSupport."
    },
    "230": {
        "code": 230,
        "desc": "thespecifiedpolicydoesnotexistintheconfigurationdatabase",
        "first_action": "Correctyourparametersoroptionsandretrytheoperation.",
        "full_action": "Correctyourparametersoroptionsandretrytheoperation."
    },
    "231": {
        "code": 231,
        "desc": "schedulewindowsoverlap",
        "first_action": "Correctthescheduletoeliminatetheoverlappingbackup",
        "full_action": "Correctthescheduletoeliminatetheoverlappingbackup\nwindows."
    },
    "232": {
        "code": 232,
        "desc": "aprotocolerrorhasoccurred",
        "first_action": "Createadebuglogdirectoryfor bpdbm.Then,retrythe",
        "full_action": "Createadebuglogdirectoryfor bpdbm.Then,retrythe\noperation,savethedebuglog,andcontactCohesityTechnicalSupport."
    },
    "233": {
        "code": 233,
        "desc": "prematureeofencountered",
        "first_action": "Duringarestore,thisstatuscodemeansthattar(onthe",
        "full_action": "Duringarestore,thisstatuscodemeansthattar(onthe\nclient)receivedastreamofdatathatwasnotwhatitexpected.Iftherestoreisa\nnewconfiguration,verifythatthetapedriveisconfiguredforvariablemode.\nSeetheNetBackupDeviceConfigurationGuide.\nIfthecommunicationfailureisnotduetoaninterruptonaclientsystem,saveall\nerrorinformationandcontactCohesityTechnicalSupport."
    },
    "234": {
        "code": 234,
        "desc": "communicationinterrupted",
        "first_action": "SavealloftheerrorinformationandcontactCohesity",
        "full_action": "SavealloftheerrorinformationandcontactCohesity\nTechnicalSupport."
    },
    "235": {
        "code": 235,
        "desc": "inadequatebufferspace",
        "first_action": "VerifythatallNetBackupsoftwareisatthesameversionlevel.Updateearlier",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatallNetBackupsoftwareisatthesameversionlevel.Updateearlier\nversionsofNetBackupsoftware.\n■ OnUNIXandLinux,NetBackupserversandclients,checkthe\n/usr/openv/netbackup/bin/versionfile.\n■ OnWindowsNetBackupservers,checkthe\ninstall_path\\NetBackup\\version.txtfileorthe About NetBackupitem\nonthe Helpmenu.\n■ OnMicrosoftWindowsclients,checkthe About NetBackupitemonthe\nHelpmenu.\n■ Iftheproblempersists,saveallerrorinformationandcontactCohesityTechnical\nSupport."
    },
    "236": {
        "code": 236,
        "desc": "thespecifiedclientdoesnotexistinanactivepolicywithinthe configurationdatabase",
        "first_action": "Activatetherequiredpolicy,correcttheclientname,or",
        "full_action": "Activatetherequiredpolicy,correcttheclientname,or\naddtheclienttoapolicythatmeetsyourneeds.Afteryoumakethecorrection,\nretrytheoperation."
    },
    "237": {
        "code": 237,
        "desc": "thespecifiedscheduledoesnotexistinanactivepolicyinthe configurationdatabase 234NetBackupstatuscodes NetBackup status codes",
        "first_action": "Activatetherequiredpolicy,correcttheschedulename,",
        "full_action": "Activatetherequiredpolicy,correcttheschedulename,\norcreateascheduleinapolicythatmeetsyourneeds.Afteryoumakethe\ncorrection,retrytheoperation."
    },
    "238": {
        "code": 238,
        "desc": "thedatabasecontainsconflictingorerroneousentries",
        "first_action": "Obtaindetailedtroubleshootinginformationforbpdbm(on",
        "full_action": "Obtaindetailedtroubleshootinginformationforbpdbm(on\nUNIXandLinux)ortheNetBackupDatabaseManagerservice(onWindows)by\ncreatingadebuglogdirectoryforit.Then,retrytheoperation,savetheresulting\ndebuglog,andcontactCohesityTechnicalSupport."
    },
    "239": {
        "code": 239,
        "desc": "thespecifiedclientdoesnotexistinthespecifiedpolicy",
        "first_action": "Correcttheclientnamespecification,specifyadifferent",
        "full_action": "Correcttheclientnamespecification,specifyadifferent\npolicy,oraddtherequiredclientnametothepolicy.Afteryoumakethecorrection,\nretrytheoperation."
    },
    "240": {
        "code": 240,
        "desc": "noschedulesofthecorrecttypeexistinthispolicy",
        "first_action": "Specifyadifferentpolicyorcreateascheduleofthe",
        "full_action": "Specifyadifferentpolicyorcreateascheduleofthe\nneededtypeinthepolicy.Afteryoumakethecorrection,retrytheoperation."
    },
    "241": {
        "code": 241,
        "desc": "thespecifiedscheduleisthewrongtypeforthisrequest",
        "first_action": "Specifyonlyfullorincrementalschedulesformanual",
        "full_action": "Specifyonlyfullorincrementalschedulesformanual\nbackups.Ifonedoesnotexistinthepolicy,createone."
    },
    "242": {
        "code": 242,
        "desc": "operationwouldcauseanillegalduplication",
        "first_action": "Checktheerrorreportstodeterminethespecificduplication",
        "full_action": "Checktheerrorreportstodeterminethespecificduplication\nthatwouldoccur.Correctthesettingsfortheoperationandretryit."
    },
    "243": {
        "code": 243,
        "desc": "theclientisnotintheconfiguration",
        "first_action": "Eithercorrecttheclientnameoraddtheclienttothe",
        "full_action": "Eithercorrecttheclientnameoraddtheclienttothe\nwantedpolicy."
    },
    "245": {
        "code": 245,
        "desc": "thespecifiedpolicyisnotofthecorrectclienttype",
        "first_action": "Retrytheoperationbyspecifyingapolicythatisthecorrect",
        "full_action": "Retrytheoperationbyspecifyingapolicythatisthecorrect\ntypefortheclient.Ifsuchapolicydoesnotexist,createone."
    },
    "246": {
        "code": 246,
        "desc": "noactivepoliciesintheconfigurationdatabaseareofthecorrectclient type",
        "first_action": "Createoractivateanappropriatepolicysotheuserbackup",
        "full_action": "Createoractivateanappropriatepolicysotheuserbackup\nrequestcanbesatisfied."
    },
    "247": {
        "code": 247,
        "desc": "thespecifiedpolicyisnotactive",
        "first_action": "Activatethepolicyandretrytheoperation.",
        "full_action": "Activatethepolicyandretrytheoperation."
    },
    "248": {
        "code": 248,
        "desc": "therearenoactivepoliciesintheconfigurationdatabase",
        "first_action": "Activatetheappropriatepolicyandretrytheoperation.",
        "full_action": "Activatetheappropriatepolicyandretrytheoperation."
    },
    "249": {
        "code": 249,
        "desc": "thefilelistisincomplete",
        "first_action": "Ontheserver, bptm, bpbrm,and bpdbm.",
        "full_action": "First,obtainadditionalinformationbycreatingdebuglogs.\nThentrytorecreatetheerror.Thedebuglogstocreateareasfollows:\n■ Ontheserver, bptm, bpbrm,and bpdbm.\n■ OnUNIX,Linux,andWindowsclients, bpbkar.\n■ Onotherclients, bpcd."
    },
    "250": {
        "code": 250,
        "desc": "theimagewasnotcreatedwithTIRinformation",
        "first_action": "Obtaindetailedtroubleshootinginformationbycreating",
        "full_action": "Obtaindetailedtroubleshootinginformationbycreating\ndebuglogsfor bptmor bpdbmontheserver.Then,retrytheoperationandcheck\ntheresultingdebuglogs."
    },
    "251": {
        "code": 251,
        "desc": "thetirinformationiszerolength",
        "first_action": "Checkthepolicyfilelistandtheexcludeandincludelists",
        "full_action": "Checkthepolicyfilelistandtheexcludeandincludelists\nontheclienttoverifythattheclienthaseligiblefilesforbackup.Forexample,this\nstatuscodecanappeariftheexcludelistontheclientexcludesallfiles.\nToobtaindetailedtroubleshootinginformation,createdebuglogsforbptmorbpdbm\nontheserver.Then,retrytheoperationandchecktheresultingdebuglogs."
    },
    "252": {
        "code": 252,
        "desc": "Anextendederrorstatushasbeenencountered,checkdetailedstatus",
        "first_action": "Todeterminetheactualerror,examinethejobdetails",
        "full_action": "Todeterminetheactualerror,examinethejobdetails\ndisplay."
    },
    "253": {
        "code": 253,
        "desc": "thecatalogimage.ffilehasbeenarchived",
        "first_action": "Refertothecatalogarchivinghelpinformationtorestore",
        "full_action": "Refertothecatalogarchivinghelpinformationtorestore\nthearchivedcatalogimage .ffiles."
    },
    "254": {
        "code": 254,
        "desc": "servernamenotfoundintheNetBackupconfiguration",
        "first_action": "SavealloftheerrorinformationandcontactCohesity",
        "full_action": "SavealloftheerrorinformationandcontactCohesity\nTechnicalSupport."
    },
    "256": {
        "code": 256,
        "desc": "logicerrorencountered",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "257": {
        "code": 257,
        "desc": "failedtogetjobdata",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "258": {
        "code": 258,
        "desc": "Vaultduplicationwasabortedbyadministratorrequest",
        "first_action": "Ensurethattheabortrequestwasintentional.",
        "full_action": "Ensurethattheabortrequestwasintentional."
    },
    "259": {
        "code": 259,
        "desc": "vaultconfigurationfilenotfound",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "260": {
        "code": 260,
        "desc": "failedtosendsignal",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "261": {
        "code": 261,
        "desc": "vaultinternalerror261",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "262": {
        "code": 262,
        "desc": "vaultinternalerror262",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "263": {
        "code": 263,
        "desc": "sessionIDassignmentfailed",
        "first_action": "VerifythatthesessionIDthatisstoredinthesession.last",
        "full_action": "VerifythatthesessionIDthatisstoredinthesession.last\nfileisvalid.\nUNIXandLinux:\n/usr/openv/netbackup/vault/sessions/vault_name/session.last\nWindows:\ninstall_path\\NetBackup\\vault\\sessions\\vault_name\\session.last\nMakesurethatthefilesystemisnotfullandthatnoonehasinadvertentlyedited\nthe session.lastfile.Tocorrecttheproblem,storethehighestsessionIDthat\nwasassignedtoasessionforthisVaultinthe session.lastfile.Iftheproblem\npersists,contactcustomersupportandsendtheappropriatelogs."
    },
    "265": {
        "code": 265,
        "desc": "sessionIDfileisemptyorcorrupt",
        "first_action": "EnsurethatthesessionIDthatisstoredinthe",
        "full_action": "EnsurethatthesessionIDthatisstoredinthe\nsession.lastfileisnotcorrupt.Makesurethatthefilesystemisnotfullandthat\nnoonehasinadvertentlyeditedthefile.Tocorrecttheproblem,storethehighest\nsessionIDthatwasassignedtoasessionforthisVaultinthe session.lastfile.\nIftheproblempersists,contactcustomersupportandsendtheappropriatelogs."
    },
    "266": {
        "code": 266,
        "desc": "cannotfindrobot,vault,orprofileinthevaultconfiguration",
        "first_action": "Rerunthecommandwiththecorrect profile_nameortriplet",
        "full_action": "Rerunthecommandwiththecorrect profile_nameortriplet\nrobot_name/vault_name/profile_name."
    },
    "267": {
        "code": 267,
        "desc": "cannotfindthelocalhostname",
        "first_action": "IssueahostnamecommandattheOScommandprompt.",
        "full_action": "IssueahostnamecommandattheOScommandprompt.\nSeethehostname(orgethostbyname)manpageforanexplanationoftheconditions\nthatwouldcauseittofail.\nSeetheOSSystemAdministrator’sGuideformoreinformation."
    },
    "268": {
        "code": 268,
        "desc": "thevaultsessiondirectoryiseithermissingorinaccessible",
        "first_action": "Makesurethatyouarerunningonthemasterserver",
        "full_action": "Makesurethatyouarerunningonthemasterserver\nwhereVaultisinstalledandconfigured.Alsoensurethatnooneaccidentally\nremovedthesessionsdirectoryorchangedpermissiononthedirectorypathsoit\nisinaccessibletotheVaultjob."
    },
    "269": {
        "code": 269,
        "desc": "novaultsessionIDwasfound",
        "first_action": "EitherspecifyadifferentprofilefortheVaultjobsthatwere",
        "full_action": "EitherspecifyadifferentprofilefortheVaultjobsthatwere\nrunorexit vltopmenuandrunaVaultjobforthespecificprofile.Thenrerun\nvltopmenuandselecttheprofile."
    },
    "270": {
        "code": 270,
        "desc": "unabletoobtainprocessid,getpidfailed",
        "first_action": "Lookatthesystemlogforanyunusualsystemproblems.",
        "full_action": "Lookatthesystemlogforanyunusualsystemproblems.\nWaitawhileandthentryrunningtheprocessagainwhensystemresourcesare\nfreedup."
    },
    "271": {
        "code": 271,
        "desc": "vaultXMLversionmismatch",
        "first_action": "Enablelogging,start nbvault,andthenexaminethe",
        "full_action": "Enablelogging,start nbvault,andthenexaminethe\nnbvaultlogstodeterminethecauseofthefailure.Iftheupgradeprocessfails\nagain,contactyourcustomersupportrepresentative.\nThefollowingarethelocationsofthe nbvaultlogs:\nUNIXandLinux: /usr/openv/netbackup/logs/nbvault/\nWindows: install_path\\NetBackup\\logs\\nbvault"
    },
    "272": {
        "code": 272,
        "desc": "executionofavaultnotifyscriptfailed",
        "first_action": "Ensurethatthenotifyscriptisexecutableandrunswithout",
        "full_action": "Ensurethatthenotifyscriptisexecutableandrunswithout\nerrors.Youmustdebugthescriptbyrunningitmanuallytoeliminatecodingerrors."
    },
    "273": {
        "code": 273,
        "desc": "invalidjobid",
        "first_action": "SpecifythejobIDoftheactiveVaultjobthatiscurrently",
        "full_action": "SpecifythejobIDoftheactiveVaultjobthatiscurrently\nattheduplicationsteporoperation."
    },
    "274": {
        "code": 274,
        "desc": "noprofilewasspecified",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "275": {
        "code": 275,
        "desc": "asessionisalreadyrunningforthisvault",
        "first_action": "StarttheVaultsessionaftertheprevioussessionhas",
        "full_action": "StarttheVaultsessionaftertheprevioussessionhas\ncompleted."
    },
    "276": {
        "code": 276,
        "desc": "invalidsessionID",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "277": {
        "code": 277,
        "desc": "unabletoprintreports",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "278": {
        "code": 278,
        "desc": "unabletocollectpreejectinformationfromtheAPI",
        "first_action": "EnsurethatallMediaandDeviceManagementdaemons",
        "full_action": "EnsurethatallMediaandDeviceManagementdaemons\narerunningortherobotisliveandup."
    },
    "279": {
        "code": 279,
        "desc": "ejectprocessiscomplete",
        "first_action": "None",
        "full_action": "None"
    },
    "280": {
        "code": 280,
        "desc": "therearenovolumestoeject",
        "first_action": "Ensurethatthemediatobeejectedarenotremovedfrom",
        "full_action": "Ensurethatthemediatobeejectedarenotremovedfrom\nthelibrarymanually."
    },
    "281": {
        "code": 281,
        "desc": "vaultcoreerror",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "282": {
        "code": 282,
        "desc": "cannotconnecttonbvaultserver",
        "first_action": "Todeterminethereasonforfailure,examinethelogsfor",
        "full_action": "Todeterminethereasonforfailure,examinethelogsfor\ntheserviceorservicesthataredownandtheoperatingsystemlogs(EventLogon\nWindows).Restarttheserviceorservicesthataredownafterresolvingtheproblem.\nThefollowingarethelocationsofthenbvaultlogs:\nUNIXandLinux: /usr/openv/netbackup/logs/nbvault/\nWindows: install_path\\NetBackup\\logs\\nbvault"
    },
    "283": {
        "code": 283,
        "desc": "error(s)occurredduringvaultreportgeneration",
        "first_action": "Checklogsfordetailsofthefailure.",
        "full_action": "Checklogsfordetailsofthefailure."
    },
    "284": {
        "code": 284,
        "desc": "error(s)occurredduringvaultreportdistribution",
        "first_action": "Checklogsfordetailsofthefailure.",
        "full_action": "Checklogsfordetailsofthefailure."
    },
    "285": {
        "code": 285,
        "desc": "unabletolocatevaultdirectory",
        "first_action": "The VaultdirectoryiscreatedwhentheVaultpackage",
        "full_action": "The VaultdirectoryiscreatedwhentheVaultpackage\nisinstalledonthemasterserver.EnsurethattheVaultjoborcommandisstarted\nasrootonthemasterserver.Ensurethatthe Vaultdirectorywasnotremoved\ninadvertentlyormadeinaccessibletotherootuser."
    },
    "286": {
        "code": 286,
        "desc": "vaultinternalerror",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "287": {
        "code": 287,
        "desc": "vaultejectfailed",
        "first_action": "EnsurethattheMediaandDeviceManagementservices",
        "full_action": "EnsurethattheMediaandDeviceManagementservices\narerunning,therobotisup,andemptyslotsareavailableinthemediaaccessport\n(MAP)."
    },
    "288": {
        "code": 288,
        "desc": "vaultejectpartiallysucceeded",
        "first_action": "Ensurethatthemediaarenotloadedinadriveandin",
        "full_action": "Ensurethatthemediaarenotloadedinadriveandin\nusebyotherprocesses.Ensurethatemptyslotsareavailableinthemediaaccess\nport(MAP)."
    },
    "289": {
        "code": 289,
        "desc": "cannotconsolidatereportsofsessionsfromcontainerandslot-based vaults",
        "first_action": "Changethereportconsolidationsothatonlyreportsfor",
        "full_action": "Changethereportconsolidationsothatonlyreportsfor\nonetypeofvaultoperationareconsolidated,eitherslotsorcontainers."
    },
    "290": {
        "code": 290,
        "desc": "oneormoreerrorsdetectedduringejectprocessing",
        "first_action": "Manuallyremoveanymediathatareintheoff-siteVaultvolumegroupbutare",
        "full_action": "Fordetailedinformation,reviewtheVaultdebuglogin\nthefollowingdirectory:\nUNIXandLinux: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIXandLinux: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nAftertheproblemisidentifiedandcorrected,themediathatwerenotejectedmay\nneedtobeejectedmanuallybymeansof vltejector vltopmenu.\nThiserroroftenindicatesthatthemediawereleftintheoff-siteVaultvolumegroup\nbutphysicallyresideintherobotortheroboticMAP.\nTosolvethisproblem,dooneofthefollowing:\n■ Manuallyremoveanymediathatareintheoff-siteVaultvolumegroupbutare\nstillintheroboticlibrary.\n■ Inventorytheroboticlibrary.Aninventoryputsanymediathatwereintheoff-site\nVaultvolumegroupbackintotheroboticvolumegroup.ThenreruntheVault\nsessionsthatfailed."
    },
    "291": {
        "code": 291,
        "desc": "numberofmediahasexceededcapacityofMAP;mustperformmanual ejectusingvltopmenuor vlteject",
        "first_action": "Usevltopmenutomanuallyejectthemediafortheselected",
        "full_action": "Usevltopmenutomanuallyejectthemediafortheselected\nprofileandsessionID.The vltopmenuoptionletsyouejecttheselectedmedia,a\nMAP-full(orless)atatime."
    },
    "292": {
        "code": 292,
        "desc": "ejectprocessfailedtostart",
        "first_action": "Fordetailedinformationabouttheproblem,reviewthe",
        "full_action": "Fordetailedinformationabouttheproblem,reviewthe\nVaultdebugloginthefollowingdirectory:\nUNIXandLinux: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIXandLinux: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows:install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nUsetherobtestutilitytoensurethatyoucancommunicatewiththeVaultrobotic\nlibrary.Aftertheproblemisresolved,reruntheVaultsession,vltejectcommand,\norvltopmenucommand."
    },
    "293": {
        "code": 293,
        "desc": "ejectprocesshasbeenaborted",
        "first_action": "Manuallyremoveanymediathatareintheoff-siteVaultvolumegroupbutare",
        "full_action": "Fordetailedinformationaboutwhytheprocesswas\ncanceled,reviewtheVaultdebugloginthefollowingdirectory:\nUNIXandLinux: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIXandLinux:\n/usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows:\ninstall_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nThiserroroftenindicatesthatthemediawereleftintheoff-siteVaultvolumegroup\nbutphysicallyresideintherobotortheroboticMAP.\nTosolvethisproblem,dooneofthefollowing:\n■ Manuallyremoveanymediathatareintheoff-siteVaultvolumegroupbutare\nstillintheroboticlibrary.\n■ Inventorytheroboticlibrary.Aninventoryputsanymediathatwereintheoff-site\nVaultvolumegroupbackintotheroboticvolumegroup.Then,reruntheVault\nsessionsthatfailed."
    },
    "294": {
        "code": 294,
        "desc": "vaultcatalogbackupfailed",
        "first_action": "ReviewtheVaultdebugloginthefollowingdirectoryfor",
        "full_action": "ReviewtheVaultdebugloginthefollowingdirectoryfor\ndetailedinformationaboutwhytheprocessfailed:\nUNIXandLinux: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nTofindtheactualproblemthatcausedthecatalogbackup(bpbackupdb)tofail,\nreviewthe summary.logineachofthe sidxxxdirectoriesthathadproblems:\nUNIXandLinux: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nCorrecttheproblemandreruntheVaultjob."
    },
    "295": {
        "code": 295,
        "desc": "ejectprocesscouldnotobtaininformationabouttherobot",
        "first_action": "Fordetailedinformationaboutwhytheprocessfails,review",
        "full_action": "Fordetailedinformationaboutwhytheprocessfails,review\ntheVaultdebugloginthefollowingdirectory:\nUNIXandLinux: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIXandLinux: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nCorrecttheerrorandreruntheVaultsession, vltejectcommand,or vltopmenu\nejectcommand."
    },
    "296": {
        "code": 296,
        "desc": "processcalledbutnothingtodo",
        "first_action": "Thiserrorisaninformativeoneanddoesnotrequireany",
        "full_action": "Thiserrorisaninformativeoneanddoesnotrequireany\naction."
    },
    "297": {
        "code": 297,
        "desc": "allvolumesarenotavailabletoeject",
        "first_action": "RemoveorcorrectthedefectivemediaIDfromthe",
        "full_action": "RemoveorcorrectthedefectivemediaIDfromthe\nvlt_ejectlist_notifyscriptandreruntheVaultsession.IfthebadmediaIDis\nintheMAPoradriveorintransit,somethingismisconfigured."
    },
    "298": {
        "code": 298,
        "desc": "thelibraryisnotreadytoejectvolumes",
        "first_action": "Waituntiltheroboticlibrarycansupporttheejectaction",
        "full_action": "Waituntiltheroboticlibrarycansupporttheejectaction\nandreruntheVaultsession, vltejectcommand,or vltopmenucommand."
    },
    "299": {
        "code": 299,
        "desc": "thereisnoavailableMAPforejecting",
        "first_action": "Waituntiltheroboticlibrary’sMAPisavailableforuse",
        "full_action": "Waituntiltheroboticlibrary’sMAPisavailableforuse\nandreruntheVaultsession, vltejectcommand,or vltopmenucommand."
    },
    "300": {
        "code": 300,
        "desc": "vmchangeejectverifynotresponding",
        "first_action": "ReviewtheVaultdebugloginthefollowingdirectoryfordetailedinformation",
        "full_action": "Dothefollowing,asappropriate:\n■ ReviewtheVaultdebugloginthefollowingdirectoryfordetailedinformation\naboutwhytheprocessfailed:\nUNIX: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\n■ Alsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIX:/usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows:install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nThiserroroftenindicatesthatthemediawereleftintheoff-siteVaultvolume\ngroupbutphysicallyresideintherobotortheroboticMAP.Tosolvethisproblem,\ndooneofthefollowing:\n■ Manuallyremoveanymediathatareintheoff-siteVaultvolumegroupbutare\nstillintherobot.\n■ Inventorytherobot.Aninventoryputsanymediathatwereintheoff-siteVault\nvolumegroupbackintotheroboticvolumegroup.Then,reruntheVaultsessions\nthatfailed."
    },
    "301": {
        "code": 301,
        "desc": "vmchangeapi_ejectcommandfailed",
        "first_action": "ReviewtheVaultdebugloginthefollowingdirectoryfor",
        "full_action": "ReviewtheVaultdebugloginthefollowingdirectoryfor\ndetailedinformationaboutwhytheprocessfailed:\nUNIX: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nWhentheproblemisresolved,reruntheVaultsession, vltejectcommand,or\nvltopmenucommand."
    },
    "302": {
        "code": 302,
        "desc": "errorencounteredtryingbackupofcatalog(multipletapecatalogbackup)",
        "first_action": "Fortheactualerrorthatcausedthefailure,reviewthe",
        "full_action": "Fortheactualerrorthatcausedthefailure,reviewthe\nVaultdebugloginthefollowingdirectory:\nUNIX: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nReviewthe summary.logineachofthe sidxxxdirectoriesthathadproblems:\nUNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nInaddition,reviewtheadmindebugloginthefollowingdirectory:\nUNIX: /usr/openv/netbackup/logs/admin\nWindows: install_path\\NetBackup\\logs\\admin\nCorrecttheerrorandreruntheVaultsession."
    },
    "303": {
        "code": 303,
        "desc": "errorencounteredexecutingMediaManagercommand",
        "first_action": "Fortheactualerrorthatcausedthecommandtofail,",
        "full_action": "Fortheactualerrorthatcausedthecommandtofail,\nreviewtheVaultdebugloginthefollowingdirectory:\nUNIX: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where xxxisthesessionID)\nTryrunningthecommand(withthesameargumentsasinthelogfile)toseethe\nactualerror.EnsurethattheMediaandDeviceManagementdaemonsarerunning.\nAlsoensurethattherobotisfunctionalandyoucancommunicatewithit(for\nexample,inventorytherobotthroughtheGUI)."
    },
    "304": {
        "code": 304,
        "desc": "specifiedprofilenotfound",
        "first_action": "ReruntheVaultcommandwithaprofilenamethatis",
        "full_action": "ReruntheVaultcommandwithaprofilenamethatis\ndefinedintheVaultconfiguration."
    },
    "305": {
        "code": 305,
        "desc": "multipleprofilesexist",
        "first_action": "ReruntheVaultcommandwiththetriplet",
        "full_action": "ReruntheVaultcommandwiththetriplet\nrobot_name/vault_name/profile_name.Thetripletuniquelyidentifiestheprofilein\nyourVaultconfiguration."
    },
    "306": {
        "code": 306,
        "desc": "Vaultduplicationpartiallysucceeded",
        "first_action": "ChecktheVaultlogsinthe vaultdirectoryandthe",
        "full_action": "ChecktheVaultlogsinthe vaultdirectoryandthe\nbpduplicatelogsintheadmindirectoryforthecauseofthefailure.Theselog\ndirectoriesarelocatedat /usr/openv/netbackup/logsonUNIXand\ninstalled-dir\\NetBackup\\logs\\onWindows."
    },
    "307": {
        "code": 307,
        "desc": "ejectprocesshasalreadybeenrunfortherequestedVaultsession",
        "first_action": "Rerun vltejectforanothersessionIDforwhichmedia",
        "full_action": "Rerun vltejectforanothersessionIDforwhichmedia\nhasnotbeenejected."
    },
    "308": {
        "code": 308,
        "desc": "noimagesduplicated",
        "first_action": "Formoreinformation,reviewtheVaultdebugloginthe",
        "full_action": "Formoreinformation,reviewtheVaultdebugloginthe\nfollowingdirectory:\nUNIX: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nAlsoreviewthesummary.logineachofthesidxxxdirectoriesthathadproblems:\nUNIX: /usr/openv/netbackup/vault/sessions/<vault_name/>sidxxx\nWindows: install_path\\NetBackup\\vault\\sessions\\vault_name\\sidxxx\n(where vault_nameisthenameofthevault,and xxxisthesessionID)\nLookforthelogentrythatgivesthetotalnumberofimagesprocessed.Acommon\ncauseoffailureisalackofresources,suchasnomoremediaavailableinthe\nspecifiedpoolsforduplication.CorrecttheproblemandreruntheVaultjob.Note\nthattheNetBackupschedulerretriesaVaultjobthatterminateswiththiserror.\nReviewtheadmindebuglogforduplicateentriesandthe bptmdebuglog."
    },
    "309": {
        "code": 309,
        "desc": "reportrequestedwithoutejectbeingrun",
        "first_action": "Rerun vltejector vltopmenutoejectthemediaforthesessionbeforeyou",
        "full_action": "Performoneoftheseactions:\n■ Rerun vltejector vltopmenutoejectthemediaforthesessionbeforeyou\ngeneratethereports.\n■ Reconfiguretheprofiletoallowtheejectsteptobeperformedwhenthenext\nVaultsessionforthisprofileruns.\n■ Disablethereportgenerationintheprofileforthereportsthatrequiremediato\nbeejected."
    },
    "310": {
        "code": 310,
        "desc": "UpdatingofMediaManagerdatabasefailed",
        "first_action": "Tofindtherootcauseoftheerror,reviewtheVaultdebug",
        "full_action": "Tofindtherootcauseoftheerror,reviewtheVaultdebug\nlogsinthefollowingdirectory:\nUNIX: /usr/openv/netbackup/logs/vault\nWindows: install_path\\NetBackup\\logs\\vault\nTofixtheissuemayinvolvemakingconfigurationchanges."
    },
    "311": {
        "code": 311,
        "desc": "IronMountainReportisalreadycreatedforthissession",
        "first_action": "None.Thisreportcannotbegeneratedagain.",
        "full_action": "None.Thisreportcannotbegeneratedagain."
    },
    "312": {
        "code": 312,
        "desc": "invalidcontainerdatabaseentry",
        "first_action": "Togetthelinenumberofaninvalidrecordinthecontainer",
        "full_action": "Togetthelinenumberofaninvalidrecordinthecontainer\ndatabase,readthelogfileunderthedirectory netbackup/logs/vault.Beaware\nthataVaultlogmaynotexistunlessthedirectory netbackup/logs/vaultexisted\nbeforetheerroroccurred.OpenthecontainerdatabasefilecntrDBandcorrectthat\ninvalidentry.NotethatthiserroroccurseverytimeVaultreadsthisentryincntrDB\nuntileitherthisinvalidentryisdeletedoritiscorrected."
    },
    "313": {
        "code": 313,
        "desc": "containerdoesnotexistincontainerdatabase",
        "first_action": "Verifythatyouputsomemediaintothiscontainerbyusing",
        "full_action": "Verifythatyouputsomemediaintothiscontainerbyusing\nthe vltcontainerscommand.Verifythatyoudidnotdeleteitbyusingthe\nvltcontainers -deletecommand."
    },
    "314": {
        "code": 314,
        "desc": "containerdatabasetruncateoperationfailed",
        "first_action": "Seethelogfileunderthedirectorynetbackup/logs/vault",
        "full_action": "Seethelogfileunderthedirectorynetbackup/logs/vault\nformoredetails.Beawarethatalogfileisnotcreatedunlessthe\nnetbackup/logs/vaultdirectoryhasalreadybeencreated."
    },
    "315": {
        "code": 315,
        "desc": "failedappendingtocontainerdatabase",
        "first_action": "Readtherelevantlogfileunderthedirectory",
        "full_action": "Readtherelevantlogfileunderthedirectory\ninstall_path/netbackup/logs/vaultformoredetails.Beawarethatifthis\ndirectorydoesnotalreadyexist,alogfileisnotcreated."
    },
    "316": {
        "code": 316,
        "desc": "container_idisnotuniqueincontainerdatabase",
        "first_action": "VerifythatyouhavespecifiedthecorrectcontainerID.",
        "full_action": "VerifythatyouhavespecifiedthecorrectcontainerID."
    },
    "317": {
        "code": 317,
        "desc": "containerdatabasecloseoperationfailed",
        "first_action": "Readtherelevantlogfileunderthedirectory",
        "full_action": "Readtherelevantlogfileunderthedirectory\nnetbackup/logs/vaultformoredetails.Beawarethatifthisdirectorydoesnot\nalreadyexist,alogfileisnotcreated."
    },
    "318": {
        "code": 318,
        "desc": "containerdatabaselockoperationfailed",
        "first_action": "Readtherelevantlogfileunderthedirectory",
        "full_action": "Readtherelevantlogfileunderthedirectory\nnetbackup/logs/vaultformoredetails.Beawarethatifthisdirectorydoesnot\nalreadyexist,alogfilenotcreated.\nIfsomeotherVaultoperationusesthecontainerdatabaseandlocksit,waituntil\nthatoperationcompletesandthecontainerdatabaseisunlocked."
    },
    "319": {
        "code": 319,
        "desc": "containerdatabaseopenoperationfailed",
        "first_action": "Readtherelevantlogfileunderthedirectory",
        "full_action": "Readtherelevantlogfileunderthedirectory\nnetbackup/logs/vaultformoredetails.Beawarethatifthisdirectorydoesnot\nalreadyexist,alogfileisnotcreated."
    },
    "320": {
        "code": 320,
        "desc": "thespecifiedcontainerisnotempty",
        "first_action": "Injectallofthemediathatitcontainsintoarobot.",
        "full_action": "VerifythatyouhavespecifiedthecorrectcontainerID.\nIfyoustillwanttodeletethiscontainerfromthecontainerdatabase,firstemptyit\nbydoingeitherofthefollowing:\n■ Injectallofthemediathatitcontainsintoarobot.\n■ CleartheVaultcontainerIDfieldsforthesemediafromtheEMMdatabaseby\nusing vmchange -vlt cidwithavalueof -.\nTrytodeletethecontaineragain."
    },
    "321": {
        "code": 321,
        "desc": "containercannotholdanymediafromthespecifiedrobot",
        "first_action": "VerifythatyouspecifiedthecorrectcontainerIDand",
        "full_action": "VerifythatyouspecifiedthecorrectcontainerIDand\nmediaIDs.Readtherelevantlogfileunderthedirectory\ninstall_path/netbackup/logs/vaultformoredetails.Beawarethatifthis\ndirectorydoesnotalreadyexist,alogfileisnotcreated."
    },
    "322": {
        "code": 322,
        "desc": "cannotfindvaultinvaultconfigurationfile",
        "first_action": "VerifythatyouspecifiedthecorrectVaultname.Read",
        "full_action": "VerifythatyouspecifiedthecorrectVaultname.Read\ntherelevantlogfileunderthedirectory netbackup/logs/vaultformoredetails.\nBeawarethatifthisdirectorydoesnotalreadyexist,alogfileisnotcreated."
    },
    "323": {
        "code": 323,
        "desc": "cannotfindrobotinvaultconfigurationfile 263NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythatyouspecifiedthecorrectrobotnumber.Read",
        "full_action": "Verifythatyouspecifiedthecorrectrobotnumber.Read\ntherelevantlogfileunderthedirectory netbackup/logs/vaultformoredetails.\nBeawarethatifthisdirectorydoesnotalreadyexist,alogfileisnotcreated."
    },
    "324": {
        "code": 324,
        "desc": "invaliddatafoundinretentionmapfileforduplication",
        "first_action": "Checktheentriesinthe retention_mappingsfile.",
        "full_action": "Checktheentriesinthe retention_mappingsfile."
    },
    "325": {
        "code": 325,
        "desc": "unabletofindpolicy/scheduleforimageusingretentionmapping",
        "first_action": "Verifywhetherornotthebackuppolicyortheschedule",
        "full_action": "Verifywhetherornotthebackuppolicyortheschedule\nthatcreatedtheimagestillexists.Ifeitheroneorbothdonotexist,theimageis\nnotduplicatedthroughtheVaultprofile."
    },
    "326": {
        "code": 326,
        "desc": "specifiedfilecontainsnovalidentry",
        "first_action": "Verifythateachentryinthespecifiedfiledoesnotexceed",
        "full_action": "Verifythateachentryinthespecifiedfiledoesnotexceed\nthestringsizelimit:sixcharactersformediaIDsand16charactersforthenumeric\nequivalentofbarcodes.Correcttheinvalidentriesinthespecifiedfileandtrythe\nsameoperationagain.Readtherelevantlogfileunderthedirectory\ninstall_path/netbackup/logs/vaultformoredetails.Beawarethatifthis\ndirectorydoesnotalreadyexist,alogfileisnotcreated."
    },
    "327": {
        "code": 327,
        "desc": "nomediaejectedforthespecifiedvaultsession",
        "first_action": "Verifythatyouhavespecifiedthecorrectcombinationof",
        "full_action": "Verifythatyouhavespecifiedthecorrectcombinationof\nVaultnameandsessionID.VerifythatthespecifiedVaultsessionhasejectedat\nleastonepieceofmedia.Readtherelevantlogfileunderthedirectory\nnetbackup/logs/vaultformoredetails.Beawarethatifthisdirectorydoesnot\nalreadyexist,alogfileisnotcreated."
    },
    "328": {
        "code": 328,
        "desc": "invalidcontainerID",
        "first_action": "VerifythatthecontainerIDdoesnotcontainanyspace",
        "full_action": "VerifythatthecontainerIDdoesnotcontainanyspace\ncharacters,andthatthestringsizeisamaximumof29characterslong."
    },
    "329": {
        "code": 329,
        "desc": "invalidrecallstatus",
        "first_action": "Verifythattherecallstatusiseither1or0.",
        "full_action": "Verifythattherecallstatusiseither1or0."
    },
    "330": {
        "code": 330,
        "desc": "invaliddatabasehost",
        "first_action": "VerifythattheEMMdatabasehostnamedoesnotcontain",
        "full_action": "VerifythattheEMMdatabasehostnamedoesnotcontain\nanyspacecharacters,andthatthestringsizeisamaximumof256characterslong."
    },
    "331": {
        "code": 331,
        "desc": "invalidcontainerdescription",
        "first_action": "Verifythatthestringsizeofthecontainerdescriptionisa",
        "full_action": "Verifythatthestringsizeofthecontainerdescriptionisa\nmaximumof25characterslong."
    },
    "332": {
        "code": 332,
        "desc": "errorgettinginformationfromEMMdatabase",
        "first_action": "OnUNIX,verifythattheNetBackupVolumeManagerdaemon(vmd)isrunning.",
        "full_action": "Dothefollowing,asappropriate:\n■ OnUNIX,verifythattheNetBackupVolumeManagerdaemon(vmd)isrunning.\nOnWindows,verifythattheNetBackupVolumeManagerserviceisrunning.\n■ Seetheprocess-specificerrorlogdirectoryformoredetails.\nUNIX: /usr/openv/netbackup/logs/process_name\nWindows: install_path\\NetBackup\\logs\\process_name\nForexample,ifyougetthiserrorwhilerunningaVaultcommand(suchas\nvltcontainersor vltopmenu),lookatthefollowinglogstolearnwhy:\n/usr/openv/netbackup/logs/vault\nNote:Thelogfilecannotbecreatedunlesstheappropriatelogdirectory(for\nexample, /usr/openv/netbackup/logs/vault)isalreadycreated."
    },
    "333": {
        "code": 333,
        "desc": "errorgettinginformationfrommediamanagercommandline",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "334": {
        "code": 334,
        "desc": "unabletoreceiveresponsefromrobot;robotnotready.",
        "first_action": "EnsurethatallMediaandDeviceManagementdaemons",
        "full_action": "EnsurethatallMediaandDeviceManagementdaemons\narerunningortherobotisliveandup."
    },
    "335": {
        "code": 335,
        "desc": "failureoccurredwhilesuspendingmediaforeject",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "336": {
        "code": 336,
        "desc": "failureoccurredwhileupdatingsessioninformation",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "337": {
        "code": 337,
        "desc": "failureoccurredwhileupdatingtheeject.mstrfile",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "338": {
        "code": 338,
        "desc": "vaultejecttimedout",
        "first_action": "RemovethemediafromtheMAPifitisalreadyfull.",
        "full_action": "Dothefollowing,asappropriate:\n■ RemovethemediafromtheMAPifitisalreadyfull.\n■ MakesurethattheMAPisclosedproperly."
    },
    "339": {
        "code": 339,
        "desc": "vaultconfigurationfileformaterror",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "340": {
        "code": 340,
        "desc": "vaultconfigurationtagnotfound",
        "first_action": "IftheVault'soperationisaffected,contactcustomer",
        "full_action": "IftheVault'soperationisaffected,contactcustomer\nsupportandsendtheappropriatelogs."
    },
    "341": {
        "code": 341,
        "desc": "vaultconfigurationserializationfailed",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "342": {
        "code": 342,
        "desc": "cannotmodify-staleview",
        "first_action": "Checkthelatestattributesoftherobotorvaultorprofile.",
        "full_action": "Checkthelatestattributesoftherobotorvaultorprofile.\nTocheck,refreshtheviewinthe NetBackup Administration Consoleorretrieve\ntheattributesinthe Vault Administrationmenuuserinterfaceagain.Thenretry\ntheoperation."
    },
    "343": {
        "code": 343,
        "desc": "robotalreadyexists",
        "first_action": "Refreshtheviewinthe NetBackup Administration",
        "full_action": "Refreshtheviewinthe NetBackup Administration\nConsoleorretrievetheattributesinthe Vault Administrationmenuuserinterface\nagaintoseetherobot."
    },
    "344": {
        "code": 344,
        "desc": "vaultalreadyexists",
        "first_action": "Chooseadifferentnameforthevault.",
        "full_action": "Chooseadifferentnameforthevault."
    },
    "345": {
        "code": 345,
        "desc": "profilealreadyexists",
        "first_action": "Chooseadifferentnamefortheprofile.",
        "full_action": "Chooseadifferentnamefortheprofile."
    },
    "346": {
        "code": 346,
        "desc": "duplicateMAP",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "347": {
        "code": 347,
        "desc": "vaultconfigurationcachenotinitialized",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "348": {
        "code": 348,
        "desc": "specifiedreportdoesnotexist",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs."
    },
    "349": {
        "code": 349,
        "desc": "incorrectcatalogbackuppolicy",
        "first_action": "Verifythatyouspecifiedacatalogbackuppolicyforthe",
        "full_action": "Verifythatyouspecifiedacatalogbackuppolicyforthe\ncatalogbackupintheVaultprofileandthatthepolicyisoftypeNBU-Catalog."
    },
    "350": {
        "code": 350,
        "desc": "incorrectvaultcatalogbackupschedule",
        "first_action": "VerifythatyouspecifiedaVaultCatalogBackupschedule",
        "full_action": "VerifythatyouspecifiedaVaultCatalogBackupschedule\nforthecatalogbackupintheVaultprofile.Alsoverifythatthescheduleisoftype\nVaultCatalogBackup."
    },
    "351": {
        "code": 351,
        "desc": "allconfiguredvaultstepsfailed",
        "first_action": "Forduplicationandcatalogbackupsteps,usetheActivity",
        "full_action": "Forduplicationandcatalogbackupsteps,usetheActivity\nMonitortocheckthestatusoftherespectivejobsthatVaultstarted.ForEjectstep\nstatus,checkthe Detailed Statustabofthe Job DetailsdialogboxfortheVault\njob."
    },
    "400": {
        "code": 400,
        "desc": "ServerGroupTypeisInvalid",
        "first_action": "Selectavalidservergrouptype:MediaSharing,orAltServerRestore.",
        "full_action": "Dothefollowing,asappropriate:\n■ Selectavalidservergrouptype:MediaSharing,orAltServerRestore.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogsfor nbemm(originatorID111)whichuses\nunifiedlogging."
    },
    "401": {
        "code": 401,
        "desc": "ServerGroupAlreadyExists",
        "first_action": "Verifythatthespecifiedservergroupnameisnotinuse.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthespecifiedservergroupnameisnotinuse.\n■ Createtheservergroupbyspecifyinganamethatisnotcurrentlyinuse.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorID111),whichuses\nunifiedlogging."
    },
    "402": {
        "code": 402,
        "desc": "ServerGroupAlreadyExistswithadifferenttype",
        "first_action": "Verifythatthespecifiedservergroupnameisnotinuse.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthespecifiedservergroupnameisnotinuse.\n■ Trytocreatetheservergroupbyspecifyinganamethatisnotcurrentlyinuse.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorID111),whichuses\nunifiedlogging."
    },
    "403": {
        "code": 403,
        "desc": "ServerGroupActiveStateisnotvalid",
        "first_action": "Validservergroupstatesare:ACTIVEandINACTIVE",
        "full_action": "Dothefollowing,asappropriate:\n■ Validservergroupstatesare:ACTIVEandINACTIVE\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorID111),whichuses\nunifiedlogging."
    },
    "404": {
        "code": 404,
        "desc": "ServerGroupdoesnotexist",
        "first_action": "Verifythatthespecifiedmediaiscorrect.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthespecifiedmediaiscorrect.\n■ Verifythemediaownership.\n■ Verifythattheservergroupexists.\n■ Verifythattheserverwheretheoperationisperformedisamemberofthe\nowningservergroup.Ifnot,trytheoperationfromaserverthatisamemberof\ntheservergroup.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorIDs111and143),\nwhichusesunifiedlogging."
    },
    "405": {
        "code": 405,
        "desc": "Member’sservertypenotcompatiblewithServerGroup",
        "first_action": "TheMediaSharingservergroupcancontainthefollowingtypesofservers:",
        "full_action": "Dothefollowing,asappropriate:\n■ TheMediaSharingservergroupcancontainthefollowingtypesofservers:\nMaster,Media,NDMP,andcluster.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorIDs111and143),\nwhichusesunifiedlogging."
    },
    "406": {
        "code": 406,
        "desc": "Thecomputerspecifiedisnotamemberoftheservergroupspecified",
        "first_action": "Verifythatthespecifiedmediaiscorrect.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthespecifiedmediaiscorrect.\n■ Verifythemediaownership.\n■ Verifythattheserverwheretheoperationisperformedisamemberofthe\nowningservergroup.Ifnot,trytheoperationfromaserverthatisamemberof\ntheservergroup.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorIDs111and143),\nwhichuseunifiedlogging."
    },
    "407": {
        "code": 407,
        "desc": "Member’sNetBackupversionnotcompatiblewithServerGroup",
        "first_action": "EnsurethateachmemberserverhasavalidNetBackupversionforthespecified",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethateachmemberserverhasavalidNetBackupversionforthespecified\nservergrouptype.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorIDs111and143),which\nusesunifiedlogging."
    },
    "408": {
        "code": 408,
        "desc": "ServerGroupisinuse",
        "first_action": "Ensurethattheservergroupisnottheownerofanymediabyrunning",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethattheservergroupisnottheownerofanymediabyrunning\nbpmedialist -owner group_namefromthemasterserver.\n■ Fordetailedtroubleshootinginformation,createtheadmindebuglogdirectory\nandretrytheoperation.Checktheresultingdebuglogs.Additionaldebug\ninformationcanbefoundinthelogfornbemm(originatorIDs111and143),\nwhichusesunifiedlogging."
    },
    "409": {
        "code": 409,
        "desc": "Memberalreadyexistsinservergroup",
        "first_action": "Ensurethattheservergroupmemberthatyouadddoesnotalreadyexistinthe",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethattheservergroupmemberthatyouadddoesnotalreadyexistinthe\ngroup.\n■"
    },
    "410": {
        "code": 410,
        "desc": "Abackuphostpoolwiththisnamealreadyexists.",
        "first_action": "Useauniquenameforthebackuphostpool.",
        "full_action": "Useauniquenameforthebackuphostpool."
    },
    "411": {
        "code": 411,
        "desc": "Thebackuphostpoolgroupstateisnotactive.",
        "first_action": "Whilecreatingabackuphostpool,provide -grpstate",
        "full_action": "Whilecreatingabackuphostpool,provide -grpstate\nACTIVEastheparametervalue."
    },
    "412": {
        "code": 412,
        "desc": "Thebackuphostpooldoesnotexist.",
        "first_action": "Usethenbsvrgrp -listcommandtocheckifthebackup",
        "full_action": "Usethenbsvrgrp -listcommandtocheckifthebackup\nhostpoolexists."
    },
    "413": {
        "code": 413,
        "desc": "Thehostentryinthebackuphostpoolalreadyexists.",
        "first_action": "Thespecifiedhostisalreadyapartofthebackuphost",
        "full_action": "Thespecifiedhostisalreadyapartofthebackuphost\npool.Nouseractionisrequired."
    },
    "501": {
        "code": 501,
        "desc": "Youarenotauthorizedtousethisapplication.",
        "first_action": "Checkthe auth.conffileonthehostthatisspecifiedin",
        "full_action": "Checkthe auth.conffileonthehostthatisspecifiedin\ntheNetBackupJavalogindialogboxfortheproperauthorization.Iftheauth.conf\nfiledoesnotexist,itmustbecreatedwiththeproperentryforthisusername.More\ndetailsonthe auth.conffileareavailable.\nSeeNetBackupAdministrator’sGuide,VolumeI."
    },
    "502": {
        "code": 502,
        "desc": "Noauthorizationentryexistsintheauth.conffileforusername username. NoneoftheNetBackupJavaapplicationsareavailabletoyou.",
        "first_action": "Checkthe auth.conffileonthecomputer(hostname)",
        "full_action": "Checkthe auth.conffileonthecomputer(hostname)\nspecifiedintheNetBackupJavalogondialogboxfortheproperauthorization.If\nthefiledoesnotexist,createitwiththeproperentryforthisusername.Moredetails\nonthe auth.conffileareavailable.\nSeeNetBackupAdministrator’sGuide,VolumeI."
    },
    "503": {
        "code": 503,
        "desc": "Invalidusername.",
        "first_action": "ForUNIXhosts:theusernamemustbeavalidusernameinthepasswdfileon",
        "full_action": "Dothefollowing,asappropriate:\n■ ForUNIXhosts:theusernamemustbeavalidusernameinthepasswdfileon\nthehostthatisspecifiedinthelogondialogbox.\n■ ForWindowshosts:refertotheLogonUserfunctioninthesectiontitled\nClient/ServerAccessControlFunctionsofthe Windows Platform Software\nDeveloper’s Kittodeterminetherequiredprivileges."
    },
    "504": {
        "code": 504,
        "desc": "Incorrectpassword.",
        "first_action": "Enterthecorrectpassword.",
        "full_action": "Dothefollowing,asappropriate:\n■ Enterthecorrectpassword.\n■ OnWindowshosts:Theexacterrorcanbefoundinthe bpjava-msvclogfile.\nFormoredetails,refertotheLogonUserfunctioninthesectionClient/ServerAccess\nControlFunctionsofthe Windows Platform Software Developer’s Kit."
    },
    "505": {
        "code": 505,
        "desc": "CannotconnecttotheNetBackupJavaauthenticationserviceon host ontheconfiguredport-(port_number).Checkthelogfileformoredetails.",
        "first_action": "OnUNIX,comparethe bpjava-msvcentryinthe /etc/servicesfilewiththe",
        "full_action": "Dothefollowing,asappropriate:\n■ OnUNIX,comparethe bpjava-msvcentryinthe /etc/servicesfilewiththe\nBPJAVA_PORTentryinthe /usr/openv/java/nbj.conffile\nOnWindows,comparethe bpjava-msvcentryinthe\n%systemroot%\\system32\\drivers\\etc\\servicesfilewiththe\ninstall_path\\java\\setconf.batfile(Windows).Theentriesmustmatch.\n■ Ensurethatnootherapplicationusestheportthatisconfiguredforthe\nNetBackupJavainterface."
    },
    "506": {
        "code": 506,
        "desc": "CannotconnecttotheNetBackupJavauserserviceon hostonport port_number.Ifsuccessfullyloggedinbefore,retryyourlastoperation.Checkthe logfileformoredetails.",
        "first_action": "RestarttheNetBackupJavainterfaceandloginagain.",
        "full_action": "Dothefollowing,asappropriate:\n■ RestarttheNetBackupJavainterfaceandloginagain.\n■ Iftheproblempersists,enabledetaileddebuglogging.\n■ RestarttheNetBackupJavainterfaceandexaminethelogs."
    },
    "507": {
        "code": 507,
        "desc": "SocketconnectiontotheNetBackupJavauserservicehasbeenbroken. Retryyourlastoperation.Checkthelogfileformoredetails.",
        "first_action": "Retrythelastoperation.",
        "full_action": "Dothefollowing,asappropriate:\n■ Retrythelastoperation.\n■ Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.\n■ Iftheproblemstillpersists,setthedebugloggingformediamanagertoahigher\nlevel.\n■ RestarttheNetBackupJavainterfaceandexaminethelogs.\nNote:YoumayhavenetworkorsystemproblemsunrelatedtoNetBackup."
    },
    "508": {
        "code": 508,
        "desc": "Cannotwritefile.",
        "first_action": "Retrievethespecificdetailsfromtheuserservicelogfiles.",
        "full_action": "Retrievethespecificdetailsfromtheuserservicelogfiles.\nSetthedebugloggingformediamanagertoahigherlevel."
    },
    "509": {
        "code": 509,
        "desc": "Cannotexecuteprogram.",
        "first_action": "Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.\n■ Iftheproblemstillpersists,enabledetaileddebugloggingasexplainedinthe\nfollowingtopic:\nSee\"Settingdebugloggingtoahigherlevel\"intheNetBackupLogging\nReferenceGuide.\n■ RestarttheNetBackupJavainterfaceandexaminethelogs.\nTheerrorisprobablytheresultofasystemresourceissue.Whendetaileddebug\nloggingisenabled,youcanretrievethedetailsfromthe bpjava-msvc,\nbpjava-susvc,or bpjava-usvclogfiles."
    },
    "510": {
        "code": 510,
        "desc": "Filealreadyexists: file_name",
        "first_action": "Removethefile,whichcanbeidentifiedintheuserservice",
        "full_action": "Removethefile,whichcanbeidentifiedintheuserservice\nlogfiles.\nSee\"TroubleshootingerrormessagesintheNetBackupAdministrationConsole\"\nintheNetBackupLoggingReferenceGuide."
    },
    "511": {
        "code": 511,
        "desc": "NetBackupJavaapplicationserverinterfaceerror.",
        "first_action": "Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.\n■ Iftheproblemstillpersists,enabledetaileddebugloggingasexplainedinthe\nfollowingtopic:\nSee\"SettingMediaManagerdebugloggingtoahigherlevel\"intheNetBackup\nLoggingReferenceGuide.\n■ RestarttheNetBackupJavainterfaceandexaminethelogs.\nTheerrorisprobablytheresultofasystemresourceissue.Whendetaileddebug\nloggingisenabled,thedetailscanberetrievedfromthe bpjava-msvc,\nbpjava-susvc,or bpjava-usvclogfiles."
    },
    "512": {
        "code": 512,
        "desc": "Internalerror-abadstatuspacketwasreturnedbyNetBackupJava applicationserverthatdidnotcontainanexitstatuscode.",
        "first_action": "Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.\n■ Iftheproblemstillpersists,enabledetaileddebugloggingasexplainedinthe\nfollowingtopic:\nSee\"SettingMediaManagerdebugloggingtoahigherlevel\"intheNetBackup\nLoggingReferenceGuide.\n■ RestarttheNetBackupJavainterfaceandexaminethelogs.\nTheerrorisprobablytheresultofasystemresourceissue.Whendetaileddebug\nloggingisenabled,thedetailscanberetrievedfromthe bpjava-msvc,\nbpjava-susvc,or bpjava-usvclogfiles."
    },
    "513": {
        "code": 513,
        "desc": "bpjava-msvc:theclientisnotcompatiblewiththisserverversion (server_version).",
        "first_action": "LogintoadifferentNetBackupremotehost.",
        "full_action": "Dothefollowing,asappropriate:\n■ LogintoadifferentNetBackupremotehost.\n■ UpgradetheNetBackupsoftwareoneitherofthefollowing:thecomputerthat\nisspecifiedinthelogondialogboxorthelocalhostwhereyoustartedthe\nNetBackupJavainterface."
    },
    "514": {
        "code": 514,
        "desc": "NetBackupJava:bpjava-msvcisnotcompatiblewiththisapplication version(application_version).YoumaytrylogontoadifferentNetBackuphostor exittheapplication.TheremoteNetBackuphosthastobeconfiguredwiththesame versionofNetBackupasthehostyoustartedtheapplicationon.",
        "first_action": "LogintoadifferentNetBackupremotehost.",
        "full_action": "Dothefollowing,asappropriate:\n■ LogintoadifferentNetBackupremotehost.\n■ UpgradetheNetBackupsoftwareoneitherofthefollowing:thespecified\ncomputerinthelogondialogboxorthelocalhostwhereyoustartedthe\nNetBackupJavainterface."
    },
    "516": {
        "code": 516,
        "desc": "Couldnotrecognizeorinitializetherequestedlocale-(locale_NetBackup Java_was_started_in).",
        "first_action": "OnthespecifiedhostintheNetBackupJavalogondialog",
        "full_action": "OnthespecifiedhostintheNetBackupJavalogondialog\nbox,checktheconfigurationfiletoensurethatamappingisavailableforthe\nindicatedlocale.\nForinformationonlocaleconfigurationandmapping,refertotheNetBackup\nAdministrator'sGuide,VolumeII.\nIfthereisamapping,trytosetthemappedlocaleonthehostthatwasspecifiedin\ntheNetBackupJavalogondialogbox.Thissystemmaynotbeconfiguredproperly."
    },
    "517": {
        "code": 517,
        "desc": "CannotconnecttotheNetBackupJavauserservicebyVNETDon host onport configured_port_number.Ifsuccessfullyloggedonbeforehand,retryyour lastoperation.Checkthelogfileformoredetails.",
        "first_action": "OnUNIX:ComparetheVNETDentryinthe /etc/servicesfilewiththe",
        "full_action": "Dothefollowing,asappropriate:\n■ OnUNIX:ComparetheVNETDentryinthe /etc/servicesfilewiththe\nVNETD_PORTentryin /usr/openv/java/nbj.conf\nOnWindows:ComparetheVNETDentrywiththeVNETD_PORTentryinthe\ninstall_path\\java\\setconf.batfile.\nTheseentriesmustmatch.\n■ EnsurethatnootherapplicationusestheportthatisconfiguredforVNETD."
    },
    "518": {
        "code": 518,
        "desc": "Noportsavailableinrange(port_number)through(port_number)per theNBJAVA_CLIENT_PORT_WINDOWconfigurationoption. 285NetBackupstatuscodes NetBackup status codes",
        "first_action": "RestarttheNetBackupJavainterfaceandtryagain.",
        "full_action": "Dothefollowing,asappropriate:\n■ RestarttheNetBackupJavainterfaceandtryagain.\n■ Iftheproblempersists,increasetherangeofportsbychangingthe\nNBJAVA_CLIENT_PORT_WINDOWoptioninthe/usr/openv/java/nbj.conf\nfile(UNIX)orthe install_path\\java\\setconf.batfile(Windows)."
    },
    "519": {
        "code": 519,
        "desc": "InvalidNBJAVA_CLIENT_PORT_WINDOWconfigurationoptionvalue: (option_value).",
        "first_action": "Correctthevalueinfile /usr/openv/java/nbj.conf",
        "full_action": "Correctthevalueinfile /usr/openv/java/nbj.conf\n(UNIX)or install_path\\java\\setconf.batfile(Windows)."
    },
    "520": {
        "code": 520,
        "desc": "InvalidvalueforNetBackupJavaconfigurationoption(option_name): (option_value).",
        "first_action": "Correctthevalueinfile /usr/openv/java/nbj.conf",
        "full_action": "Correctthevalueinfile /usr/openv/java/nbj.conf\n(UNIX)or install_path\\java\\setconf.batfile(Windows)."
    },
    "521": {
        "code": 521,
        "desc": "NetBackupJavaConfigurationfile(file_name)doesnotexist.",
        "first_action": "MakesurethattheconfigurationfiletheNetBackupJava",
        "full_action": "MakesurethattheconfigurationfiletheNetBackupJava\ninterfaceexistsandisproperlyformatted."
    },
    "522": {
        "code": 522,
        "desc": "NetBackupJavaConfigurationfile(file_name)isnotreadabledueto thefollowingerror:(message).",
        "first_action": "Correctthefileasspecifiedinthemessage.",
        "full_action": "Correctthefileasspecifiedinthemessage."
    },
    "523": {
        "code": 523,
        "desc": "NetBackupJavaapplicationserverprotocolerror.",
        "first_action": "Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.",
        "full_action": "Dothefollowing,asappropriate:\n■ Iftheproblempersists,restarttheNetBackupJavainterfaceandtryagain.\n■ Iftheproblemstillpersists,enabledetaileddebugloggingasexplainedinthe\nfollowingtopic:\nSee\"SettingMediaManagerdebugloggingtoahigherlevel\"intheNetBackup\nLoggingReferenceGuide.\n■ RestarttheNetBackupJavainterfaceandexaminethelogs.\nNote:Theerrorisprobablytheresultofasystemresourceissue.Whendetailed\ndebugloggingIDisenabled,thedetailscanberetrievedfromthe bpjava-msvc,\nbpjava-susvc,or bpjava-usvclogfiles."
    },
    "525": {
        "code": 525,
        "desc": "CannotconnecttotheNetBackupJavaauthenticationservicebyVNETD on(host)onport(vnetd_configured_port_number).Checkthelogfileformore details.",
        "first_action": "OnUNIX:ComparetheVNETDentryinthe /etc/servicesfilewiththe",
        "full_action": "Dothefollowing,asappropriate:\n■ OnUNIX:ComparetheVNETDentryinthe /etc/servicesfilewiththe\nVNETD_PORTentryin /usr/openv/java/nbj.conf\nOnWindows:ComparetheVNETDentrywiththeVNETD_PORTentryinthe\ninstall_path\\java\\setconf.batfile.\nTheseentriesmustmatch.\n■ EnsurethatnootherapplicationusestheportthatisconfiguredforVNETD."
    },
    "526": {
        "code": 526,
        "desc": "bpjavaauthenticationserviceconnectionfailed",
        "first_action": "IfthetargetserverisrunninganinvalidversionofNetBackup,theJavaGUI",
        "full_action": "Dothefollowing,asappropriate:\n■ IfthetargetserverisrunninganinvalidversionofNetBackup,theJavaGUI\nattemptsafurtherconnectionbytheVNETDport13724.Noactionisrequired.\n■ CheckthatthePBXserviceordaemonhasbeenstartedontheserverandthat\nNetBackupservicesarerunning.\n■ CheckiftheJavaGUIproperties(java/nbj.conf)havebeensetuptoconnect\ntoaPBXportotherthan1556."
    },
    "527": {
        "code": 527,
        "desc": "bpjavauserserviceconnectionifconnectiontopbxonport1556fails",
        "first_action": "CheckthatthePBXserviceordaemonhasbeenstartedontheserverandthat",
        "full_action": "Dothefollowing,asappropriate:\n■ CheckthatthePBXserviceordaemonhasbeenstartedontheserverandthat\nNetBackupservicesarerunning.\n■ IfthetargetserverisrunninganinvalidversionofNetBackup,theJavaGUI\nattemptsafurtherconnectionbytheVNETDport13724.Noactionisrequired.\n■ CheckiftheJavaGUIproperties(java/nbj.conf)havebeenmodifiedtoattempt\naPBXportotherthan1556."
    },
    "537": {
        "code": 537,
        "desc": "ConnectiontotheNetBackupdatabasewasnotsuccessful.Ensurethat thedatabaseserviceisrunning.",
        "first_action": "StarttheNetBackupdatabaseservice.",
        "full_action": "StarttheNetBackupdatabaseservice."
    },
    "538": {
        "code": 538,
        "desc": "unabletologin",
        "first_action": "Synchronizethetimeonbothhostsordecreasethe",
        "full_action": "Synchronizethetimeonbothhostsordecreasethe\ndifferenceintimetolessthan24hours."
    },
    "552": {
        "code": 552,
        "desc": "TheCertificateRevocationList(CRL)couldnotbedownloadedand, therefore,thecertificaterevocationstatuscouldnotbeverified.Formoreinformation, seetheNetBackuplogs.",
        "first_action": "Formoreinformation,seethe bpjavalogs.",
        "full_action": "Formoreinformation,seethe bpjavalogs."
    },
    "555": {
        "code": 555,
        "desc": "Unabletologon.",
        "first_action": "Useanotherauthenticationmechanism.Forexample,",
        "full_action": "Useanotherauthenticationmechanism.Forexample,\nauthenticatewitheitherausernameandpasswordorwiththeWindowsActive\nDirectorylogoncredentials."
    },
    "600": {
        "code": 600,
        "desc": "anexceptionconditionoccurred",
        "first_action": "Contactcustomersupportandsendtheappropriatedebug",
        "full_action": "Contactcustomersupportandsendtheappropriatedebug\nlogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "601": {
        "code": 601,
        "desc": "unabletoopenlistensocket",
        "first_action": "ChecktheOSerrorthatwasreportedintheerrormessage,",
        "full_action": "ChecktheOSerrorthatwasreportedintheerrormessage,\nwhichbpsynthloggedintheNetBackuperrorlog.Thiserrorhelpstodiagnosethe\nproblem.EnsurethatthebpsynthbinarymatchestheinstalledNetBackupversion.\nRetrythesyntheticbackupjob.Iftheproblempersists,contactcustomersupport\nandprovidetheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "602": {
        "code": 602,
        "desc": "cannotsetnon-blockingmodeonthelistensocket",
        "first_action": "ChecktheOSerrorthatwasreportedintheerrormessage,",
        "full_action": "ChecktheOSerrorthatwasreportedintheerrormessage,\nwhichwasloggedintheNetBackuperrorlog.Theerrorhelpstodiagnosethe\nproblem.EnsurethatthebpsynthbinarymatchestheinstalledNetBackupversion.\nIftheconditionpersists,contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "603": {
        "code": 603,
        "desc": "cannotregisterhandlerforacceptingnewconnections",
        "first_action": "Ensurethatthe bpsynthbinarymatchestheinstalled",
        "full_action": "Ensurethatthe bpsynthbinarymatchestheinstalled\nNetBackupversion.Retrythesyntheticbackupjob.Iftheproblempersists,contact\ncustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "604": {
        "code": 604,
        "desc": "notargetstorageunitspecifiedforthenewjob",
        "first_action": "Retrythesyntheticbackupjob.Iftheproblempersists,",
        "full_action": "Retrythesyntheticbackupjob.Iftheproblempersists,\ncontactcustomersupportandprovideappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "605": {
        "code": 605,
        "desc": "receivederrornotificationforthejob",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "606": {
        "code": 606,
        "desc": "norobotonwhichthemediacanberead",
        "first_action": "Contactcustomersupportandprovidetheappropriate",
        "full_action": "Contactcustomersupportandprovidetheappropriate\nlogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "607": {
        "code": 607,
        "desc": "noimageswerefoundtosynthesize",
        "first_action": "Ensurethatasyntheticfullbackuphasonefullimage",
        "full_action": "Ensurethatasyntheticfullbackuphasonefullimage\n(realorsynthetic)andoneormoresubsequentincrementalimages(differentialor\ncumulative)tosynthesize.Foracumulativesyntheticbackup,theremustbetwo\normoreincremental(differentialorcumulative)imagestosynthesize.Adjustyour\nschedulessotheappropriatebackupjobscompletesuccessfullybeforethesynthetic\njobisrun.Theschedulerdoesnotretryasyntheticbackupjobthatfailswiththis\nerrorcode."
    },
    "608": {
        "code": 608,
        "desc": "storageunitqueryfailed",
        "first_action": "Verifythatthebpdbmprocessisrunningandthatnoerrors",
        "full_action": "Verifythatthebpdbmprocessisrunningandthatnoerrors\nwereloggedtotheNetBackuperrorlog.Restartthe bpdbmprocess(onUNIX),or\ntheNetBackupDatabaseManagerService(onWindows)andretrythesynthetic\nbackupjob.Iftheproblempersists,contactcustomersupportandsendthe\nappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "609": {
        "code": 609,
        "desc": "readerfailed",
        "first_action": "SeetheNetBackuperrorlogfortheerrorsthatthebpsynth",
        "full_action": "SeetheNetBackuperrorlogfortheerrorsthatthebpsynth\nandbptmorbpdmreaderlogged.Theerrormessageshouldcontaintheactualerror\nthatthe bptmorthe bpdmreaderreports.\nSeetheNetBackupTroubleshootingGuideforinformationontheerrorthatthe\nbptmorthe bpdmreaderreports.Themediamaynotbepresentorisdefectiveor\nthedrivethatwasusedforreadingthemediaisdefective.Iftheproblempersists,\ncontactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "610": {
        "code": 610,
        "desc": "endpointterminatedwithanerror",
        "first_action": "ReviewtheerrorsintheNetBackuperrorlogthatthe",
        "full_action": "ReviewtheerrorsintheNetBackuperrorlogthatthe\nfollowingprocesseslogged: bpsynthand bptmor bpdm.Refertothedebuglogs\nfortheseprocessesformoreinformation.Theconnectionmayhavebrokendueto\nthefollowing:anerrorconditionthatthebptmorthebpdmprocessdetectsornetwork\nproblemsbetweenthemasterandthemediaserver.Checkthenetworkconnectivity\nbetweenthemasterandthemediaserver.Retrythejobandiftheproblempersists,\ncontactcustomersupport,andsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "611": {
        "code": 611,
        "desc": "noconnectiontoreader",
        "first_action": "Thiserrorshouldnotoccur.Submitaproblemreportalong",
        "full_action": "Thiserrorshouldnotoccur.Submitaproblemreportalong\nwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "612": {
        "code": 612,
        "desc": "cannotsendextentstobpsynth",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "613": {
        "code": 613,
        "desc": "cannotconnecttoreadmediaserver",
        "first_action": "Ensurethatnetworkconnectivityexistsbetweenthemaster",
        "full_action": "Ensurethatnetworkconnectivityexistsbetweenthemaster\nserverandthespecifiedmediaserver.ExaminetheNetBackuperrorlogforany\nerrormessagesthatbpsynthlogged.Formoreinformation,refertothedebuglogs\nforbpsynthonthemasterserverandbpcdandbptmorbpdmonthemediaserver.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "614": {
        "code": 614,
        "desc": "cannotstartreaderonthemediaserver",
        "first_action": "ExaminetheNetBackuperrorlogforanyerrorsthatbpsynthlogged.Formore",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheNetBackuperrorlogforanyerrorsthatbpsynthlogged.Formore\ninformation,refertothefollowingdebuglogs:forbpsynthonthemasterserver\nandforbpcdandbptmorbpdmonthemediaserver.Ensurethatthebptmorthe\nbpdmbinariesonthemediaserverareexecutableandarenotcorrupt.Try\nrunningbptmorbpdmcommandslocallyonthemediaservertoensurethatthe\nbinaryisexecutableandnotcorrupt.Forinstance,youcanrunthefollowing\ncommand\n/bp/bin/bptm -count -rn 0 -rt 8\nwhererobotnumberis0andtherobottypeis8.Therobottypethatcorresponds\ntotherobotnumbercanbetakenfromthecommandlinethatisloggedinthe\ndebuglogfor bptm.Thiscommanddisplaysthecountsfortheup,shared,and\nassigneddrivesintherobot.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "615": {
        "code": 615,
        "desc": "internalerror615",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "616": {
        "code": 616,
        "desc": "internalerror616",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "617": {
        "code": 617,
        "desc": "nodrivesavailabletostartthereaderprocess",
        "first_action": "Ensurethatsufficientdrivesareavailablebeforeyou",
        "full_action": "Ensurethatsufficientdrivesareavailablebeforeyou\nrestartthejob."
    },
    "618": {
        "code": 618,
        "desc": "internalerror618",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "619": {
        "code": 619,
        "desc": "internalerror619 297NetBackupstatuscodes NetBackup status codes",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "620": {
        "code": 620,
        "desc": "internalerror620",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "621": {
        "code": 621,
        "desc": "unabletoconnectto bpcoord",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "622": {
        "code": 622,
        "desc": "connectiontothepeerprocessdoesnotexist",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "623": {
        "code": 623,
        "desc": "executionofacommandinaforkedprocessfailed",
        "first_action": "Retrythejobandiftheproblempersists,contactcustomer",
        "full_action": "Retrythejobandiftheproblempersists,contactcustomer\nsupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "624": {
        "code": 624,
        "desc": "unabletosendastartcommandtoareaderorawriterprocessonmedia server",
        "first_action": "Ensurethatnetworkconnectivityexistsbetweenthemaster",
        "full_action": "Ensurethatnetworkconnectivityexistsbetweenthemaster\nandthemediaserver.LookforadditionalerrormessagesintheNetBackuperror\nlog.Moredetailedinformationispresentinthedebuglogsforbpsynth(onmaster\nserver)and bptmor bpdmonthemediaserver.Iftheproblempersists,contact\ncustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "625": {
        "code": 625,
        "desc": "datamarshallingerror",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "626": {
        "code": 626,
        "desc": "dataun-marshallingerror",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "627": {
        "code": 627,
        "desc": "unexpectedmessagereceivedfrombpsynth",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "628": {
        "code": 628,
        "desc": "insufficientdatareceived",
        "first_action": "Ifthiserrorcausesthe bpsynthbinarytohangor",
        "full_action": "Ifthiserrorcausesthe bpsynthbinarytohangor\nmalfunction,contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "629": {
        "code": 629,
        "desc": "nomessagewasreceivedfrombptm",
        "first_action": "Lookforadditionalerrormessagesinthefollowinglogs:",
        "full_action": "Lookforadditionalerrormessagesinthefollowinglogs:\ntheNetBackuperrorlogandthedebuglogsforbpsynthonthemasterserverand\nbptmonthemediaserver.Asystemcondition(insufficientmemory,filesystemfull,\ninsufficientswapspace)onthemediaservermaypreventthe bptmprocessfrom\nsendingtheresponse.Verifythenetworkconnectivitybetweenthemasterandthe\nmediaserver.Ifnoexplanationisfoundforthefailureandtheproblempersists,\ncontactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "630": {
        "code": 630,
        "desc": "unexpectedmessagewasreceivedfrom bptm",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "631": {
        "code": 631,
        "desc": "receivedanerrorfrombptmrequesttosuspendmedia",
        "first_action": "Examinethe bptmdebuglogformoreinformationonthe",
        "full_action": "Examinethe bptmdebuglogformoreinformationonthe\nreasonforthesuspendfailure.Thebpsynthprocessignoresthiserrorandcontinues\ntoprocess.Ithasthepotentialtofaillaterifthemediawiththeimagestoberead\ngetsassignedtoanotherbackuporrestorejob.Ifthesyntheticbackupjobfails,fix\ntheconditionthatleadtothesuspendfailureandretrythejob."
    },
    "632": {
        "code": 632,
        "desc": "receivedanerrorfrombptmrequesttoun-suspendmedia",
        "first_action": "Lookatthedebuglogforthebptmprocessonthemedia",
        "full_action": "Lookatthedebuglogforthebptmprocessonthemedia\nserverforanexplanationoftheun-suspendfailureandthemediaID.Tryto\nun-suspendthetapemanuallybyusingthe bpmediacommand."
    },
    "633": {
        "code": 633,
        "desc": "unabletolistenandregisterservicebyvnetd",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "634": {
        "code": 634,
        "desc": "nodrivesavailabletostartthewriterprocess",
        "first_action": "Ensurethatthetargetstorageunitthatisconfiguredfor",
        "full_action": "Ensurethatthetargetstorageunitthatisconfiguredfor\nthesyntheticbackupschedulehasanavailabledrivetowritethesyntheticbackup\nimage."
    },
    "635": {
        "code": 635,
        "desc": "unabletoregisterhandlewiththereactor",
        "first_action": "ExamineNetBackuperrorlogforanyerrorsthatwere",
        "full_action": "ExamineNetBackuperrorlogforanyerrorsthatwere\nloggedforthejob.Refertothedebuglogsforbpsynthformoreinformation.Retry\nthesyntheticbackupjob.Iftheproblempersists,contactcustomersupportand\nsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "636": {
        "code": 636,
        "desc": "readfrominputsocketfailed",
        "first_action": "Thebpsynthprocessencounteredanerrorwhilereading",
        "full_action": "Thebpsynthprocessencounteredanerrorwhilereading\nfromaninputsocket.Thesocketmaybebetween bpsynthand bptmor bpdm.\nTheerrnothatwasloggedtotheNetBackuperrorlogindicatesthereasonforthe\nfailure.Formoreinformation,refertothefollowing:thedebuglogfor bpsynth(on\nthemasterserver)andforthe bptmorthe bpdmreaderorwriterprocesses(onthe\nmediaserver).Checkthenetworkconnectivitybetweenthemasterandthemedia\nserver.Rerunthesyntheticbackupjob.Iftheproblempersists,contactcustomer\nsupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "637": {
        "code": 637,
        "desc": "writeonoutputsocketfailed",
        "first_action": "The bpsynthprocessencounteredanerrorwhilewriting",
        "full_action": "The bpsynthprocessencounteredanerrorwhilewriting\ntoanoutputsocket.Thesocketisbetween bpsynthand bptmor bpdm.\nTheerrnothatloggedtotheNetBackuperrorlogindicatesthereasonforthefailure.\nFormoreinformation,refertothefollowing:thedebuglogfor bpsynth(onthe\nmasterserver)andforthebptmorthebpdmreaderorwriterprocess(onthemedia\nserver).Checktheconnectivitybetweenthemasterandthemediaserver.Retry\nthesyntheticbackupjob.Iftheproblempersists,contactcustomersupportand\nsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "638": {
        "code": 638,
        "desc": "invalidargumentsspecified",
        "first_action": "help)forthecorrectargumentspecification.Ifthesyntheticbackupjobwasstarted",
        "full_action": "Refertothebpsynthcommandlinearguments(byusing\n-help)forthecorrectargumentspecification.Ifthesyntheticbackupjobwasstarted\nmanuallybythecommandline,correcttheargumentsto bpsynthandrerunthe\njob.Ifthesyntheticbackupjobwasscheduledorstartedwiththeconsole,ensure\nthatthe bpsynthandthe nbjmbinariesmatchtheinstalledNetBackupversion."
    },
    "639": {
        "code": 639,
        "desc": "specifiedpolicydoesnotexist",
        "first_action": "Thesyntheticbackupjobwasscheduledorstartedbyusingthe NetBackup",
        "full_action": "If bpsynthisinitiatedwiththecommandline,rerunthe\ncommandforanexistingpolicy.Iftheproblempersistsafteryouverifythefollowing,\ncontactcustomersupportandsendtheappropriatelogs:\n■ Thesyntheticbackupjobwasscheduledorstartedbyusingthe NetBackup\nAdministration Console(manualstart).\n■ Thepolicyexistsinthe bppllistcommandconfiguration.\n■ Checkthelogsfor nbjm,whichusesunifiedlogging(OID117).\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "640": {
        "code": 640,
        "desc": "specifiedschedulewasnotfound",
        "first_action": "Ifthecommandlineinitiated bpsynth,dothefollowing:",
        "full_action": "Ifthecommandlineinitiated bpsynth,dothefollowing:\nrerunthecommandwiththecorrectsyntheticschedulelabeldefinedinthepolicy\nofthesyntheticbackupjobtoberun.Ifthesyntheticbackupjobwasscheduledor\nstartedwiththe NetBackup Administration Console,defineanewschedulein\nthepolicyandretrythejob.Iftheproblempersists,contactcustomersupportand\nsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "641": {
        "code": 641,
        "desc": "invalidmediatypespecifiedinthestorageunit",
        "first_action": "Ensurethatthetargetstorageunitthatwasconfigured",
        "full_action": "Ensurethatthetargetstorageunitthatwasconfigured\nforsyntheticbackupisadisk,diskstaging,orMediaManagertype(notNDMP\ntype).Rerunsyntheticbackupwiththeappropriatestorageunit."
    },
    "642": {
        "code": 642,
        "desc": "duplicatebackupimageswerefound",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "643": {
        "code": 643,
        "desc": "unexpectedmessagereceivedfrom bpcoord",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "644": {
        "code": 644,
        "desc": "extentdirectivecontainedanunknownmediaID",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "645": {
        "code": 645,
        "desc": "unabletostartthewriteronthemediaserver",
        "first_action": "ExaminetheNetBackuperrorlogforanymessagesthatbpsynthlogged.Formore",
        "full_action": "ExaminetheNetBackuperrorlogforanymessagesthatbpsynthlogged.Formore\ninformation,refertothefollowing:thedebuglogsforbpsynthonthemasterserver\nand bpcdand bptmor bpdmonthemediaserver.Ensurethatthe bptmorthe bpdm\nbinariesonthemediaserverareexecutableandarenotcorrupt.Trytorunthe\nbptmorthe bpdmcommandslocallyonthemediaservertoensurethatthebinary\nisexecutableandnotcorrupt.Forinstance,youcanrunthefollowingcommand:\ninstall_path/netbackup/bin/bptm -count -rn 0 -rt 8\nwhererobotnumberis0androbottypeis8.Therobottypethatcorrespondsto\ntherobotnumbercanbetakenfromthecommandlinethatisloggedinthedebug\nlogfor bptm.Thiscommanddisplaysthecountsfortheup,shared,andassigned\ndrivesintherobot.Incasethesyntheticimageistobewrittentoadiskstorage\nunit,verifythe bpdmbinarybyrunningthefollowingcommand:\ninstall_path/netbackup/bin/bpdm\nItshouldprintthefollowing:\nbpdm: media manager operation not specified\nRetrythesyntheticbackupjob.Iftheproblempersists,contactcustomersupport\nandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "646": {
        "code": 646,
        "desc": "unabletogettheaddressofthelocallistensocket",
        "first_action": "Rerunthesyntheticbackupjob.Iftheproblempersists,",
        "full_action": "Rerunthesyntheticbackupjob.Iftheproblempersists,\ncontactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "647": {
        "code": 647,
        "desc": "validationofsyntheticimagefailed",
        "first_action": "Thiserrormayindicateaprobleminthesyntheticbackup",
        "full_action": "Thiserrormayindicateaprobleminthesyntheticbackup\nprocess.ExaminetheNetBackuperrorlogforanymessagesthatthefollowing\nprocesseslogged: bpsynthand bptmor bpdm.Lookatthedebuglogsforthese\nprocessesforadditionalinformation.Ifyoucannotresolvetheproblem,contact\ncustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "648": {
        "code": 648,
        "desc": "unabletosendextentmessagetoBPXM",
        "first_action": "Thiserrorindicatesacommunicationproblembetween",
        "full_action": "Thiserrorindicatesacommunicationproblembetween\nbpsynthandthebptmorthebpdmreaderprocessonthemediaserver.Ensurethat\nthemediaserverisaccessibleandthatthebptmorthebpdmprocessisrunningon\nthemediaserver.ExaminetheNetBackuperrorlogforanyerrorsthatthefollowing\nlogged: bpsynth(onthemasterserver)andthe bptmorthe bpdmreaderprocess\n(onthemediaserver).Examinethedebuglogsfor bpsynthand bptmor bpdmfor\nadditionalinformation.Rerunthesyntheticbackupjob.Iftheproblempersists,\ncontactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "649": {
        "code": 649,
        "desc": "unexpectedmessagereceivedfromBPXM",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "650": {
        "code": 650,
        "desc": "unabletosendextentmessageto bpcoord",
        "first_action": "Submitaproblemreportalongwiththeappropriatelogs.",
        "full_action": "Submitaproblemreportalongwiththeappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "651": {
        "code": 651,
        "desc": "unabletoissuethedatabasequeryforpolicy",
        "first_action": "Thiserrorindicatesacommunicationproblembetween",
        "full_action": "Thiserrorindicatesacommunicationproblembetween\nbpsynthand bpdbm.Ensurethat bpdbmisrunningandthe bpdbmbinarymatches\ntheinstalledNetBackupversion.ExaminetheNetBackuperrorlogforanyerrors\nthat bpdbmand bpsynthlogged.Examinethedebuglogsfor bpsynthand bpdbm\nforadditionalinformation.Restartthe bpdbmprocess(onUNIX)ortheNetBackup\nDatabaseManagerService(onWindows)andrerunthesyntheticbackupjob.If\ntheproblempersists,contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "652": {
        "code": 652,
        "desc": "unabletoissuethedatabasequeryforpolicyinformation",
        "first_action": "Thiserrorindicatesacommunicationproblembetween",
        "full_action": "Thiserrorindicatesacommunicationproblembetween\nbpsynthand bpdbm.Ensurethat bpdbmisrunningandthe bpdbmbinarymatches\ntheinstalledNetBackupversion.ExaminetheNetBackuperrorlogforanyerrors\nthat bpdbmand bpsynthlogged.Examinethedebuglogsfor bpsynthand bpdbm\nforadditionalinformation.Restartthe bpdbmprocess(onUNIX)ortheNetBackup\nDatabaseManagerService(onWindows)andrerunthesyntheticbackupjob.If\ntheproblempersists,contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "653": {
        "code": 653,
        "desc": "unabletosendamessageto bpccord",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "654": {
        "code": 654,
        "desc": "internalerror654",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "655": {
        "code": 655,
        "desc": "notargetstorageunitwasspecifiedbycommandline",
        "first_action": "Rerun bpsynthwiththetargetstorageunitspecifiedby",
        "full_action": "Rerun bpsynthwiththetargetstorageunitspecifiedby\nthe-Soption."
    },
    "656": {
        "code": 656,
        "desc": "unabletosendstartsynthmessageto bpcoord",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "657": {
        "code": 657,
        "desc": "unabletoacceptconnectionfromthereader",
        "first_action": "ExaminetheNetBackuperrorlogforanyerrorsthat",
        "full_action": "ExaminetheNetBackuperrorlogforanyerrorsthat\nbpsynthand bptmorthebpdmreaderprocesslogged.Themessagethatbpsynth\nloggedincludestheerror(errno)reportedbythesystemcall.Refertothedebug\nlogsforbpsynthonthemasterserverandbptmorthebpdmprocessonthemedia\nserversformoreinformation.Ensurethatnetworkconnectivityexistsbetweenthe\nmasterandthemediaservers.Iftheproblempersists,contactcustomersupport\nandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "658": {
        "code": 658,
        "desc": "unabletoacceptconnectionfromthewriter",
        "first_action": "ExaminetheNetBackuperrorlogforanyerrorsthat",
        "full_action": "ExaminetheNetBackuperrorlogforanyerrorsthat\nbpsynthandthebptmorthebpdmwriterprocesslogged.Themessagethatbpsynth\nloggedincludestheerror(errno)reportedbythesystemcall.Alsorefertothe\ndebuglogsforbpsynthonthemasterserverandbptmorthebpdmprocessonthe\nmediaserverformoreinformation.Ensurethatnetworkconnectivityexistsbetween\nthemasterandthemediaservers.Iftheproblempersists,contactcustomersupport\nandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "659": {
        "code": 659,
        "desc": "unabletosendamessagetothewriterchildprocess",
        "first_action": "ExaminetheNetBackuperrorlogforanyerrorsthat",
        "full_action": "ExaminetheNetBackuperrorlogforanyerrorsthat\nbpsynthandthebptmorthebpdmwriterprocesslogged.Refertothefollowingfor\nmoreinformation:thedebuglogsfor bpsynthonthemasterserverandthe bptm\northe bpdmprocessonthemediaserver.Ensurethatnetworkconnectivityexists\nbetweenthemasterandthemediaservers.Iftheproblempersists,contactcustomer\nsupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "660": {
        "code": 660,
        "desc": "asyntheticbackuprequestformediaresourcesfailed",
        "first_action": "Createlogsasexplainedinthefollowingtopic:",
        "full_action": "Createlogsasexplainedinthefollowingtopic:\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide.\nRerunthejobandsendthelogstocustomersupport."
    },
    "661": {
        "code": 661,
        "desc": "unabletosendexitmessagetotheBPXMreader",
        "first_action": "Checkthenetworkconnectivitybetweenthemasterand",
        "full_action": "Checkthenetworkconnectivitybetweenthemasterand\nthemediaserver.ExaminetheNetBackuperrorlogforanyerrorsthat bpsynth\nandbptmorthebpdmreaderprocesslogged.Examinethedebuglogsforbpsynth\nonthemasterserverand bptmorthe bpdmreaderprocessonthemediaservers\nformoredetailedinformation.Iftheproblempersists,contactcustomersupportand\nprovidetheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "662": {
        "code": 662,
        "desc": "unknownimagereferencedinthesynthcontextmessagefromBPXM",
        "first_action": "Contactcustomersupportandprovidetheappropriate",
        "full_action": "Contactcustomersupportandprovidetheappropriate\nlogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "663": {
        "code": 663,
        "desc": "imagedoesnothaveafragmentmap",
        "first_action": "Contactcustomersupportandprovidetheappropriate",
        "full_action": "Contactcustomersupportandprovidetheappropriate\nlogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "664": {
        "code": 664,
        "desc": "zeroextentsinthesyntheticimage,cannotproceed",
        "first_action": "Contactcustomersupportandprovidetheappropriate",
        "full_action": "Contactcustomersupportandprovidetheappropriate\nlogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "665": {
        "code": 665,
        "desc": "terminationrequestedby bpcoord",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "667": {
        "code": 667,
        "desc": "unabletoopenpipebetweenbpsynthandbpcoord",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "668": {
        "code": 668,
        "desc": "pipefgetscallfrombpcoordfailed",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "669": {
        "code": 669,
        "desc": "bpcoordstartupvalidationfailure",
        "first_action": "Contactcustomersupportandsendtheappropriatelogs.",
        "full_action": "Contactcustomersupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "670": {
        "code": 670,
        "desc": "sendbufferisfull",
        "first_action": "Contactcustomersupportandprovidetheappropriate",
        "full_action": "Contactcustomersupportandprovidetheappropriate\nlogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable.\nSee\"Logstoaccompanyproblemreportsforsyntheticbackups\"intheNetBackup\nLoggingReferenceGuide."
    },
    "671": {
        "code": 671,
        "desc": "queryforlistofcomponentimagesfailed",
        "first_action": "Runanon-syntheticbackup(eitheranewfullornew",
        "full_action": "Runanon-syntheticbackup(eitheranewfullornew\ncumulative),dependingonthetypeofbackupthatfailed."
    },
    "800": {
        "code": 800,
        "desc": "resourcerequestfailed",
        "first_action": "LocatetheEMMreasonstring,correcttheproblem,and",
        "full_action": "LocatetheEMMreasonstring,correcttheproblem,and\nrerunthejob.\nSomegenericEMMreasonstrings(suchas Disk volume is down)mayrequire\ngeneratingsomereportstodeterminethecauseofthefailure.Generatethereport\nbyusingeither bperrororvariouslogentryreports,suchas Reports > Disk\nReports > Disk Logsinthe NetBackup Administration Console."
    },
    "801": {
        "code": 801,
        "desc": "JMinternalerror",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "Iftheproblempersists,submitareportwiththefollowing\nitems.\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Legacylogs:\n■ OntheNetBackupmasterserverforbpbrm, bpjobd, bpcompatd, bpdbm,\nand nbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX)\nor install_path\\NetBackup\\logs\\(Windows).Ifthedirectoriesdonotexist,\ncreatedirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIX)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:run bpdbjobstoobtainthestateandstatusofalljobs."
    },
    "802": {
        "code": 802,
        "desc": "JMinternalprotocolerror",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "EnsurethattheNetBackupsoftwareonthemasterand\nthemediaserverisfromanofficialNetBackuprelease.\nIftheproblempersists,submitareportwiththefollowingitems.\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Legacylogs:\n■ OntheNetBackupmasterserverforbpbrm, bpjobd, bpcompatd, bpdbm,\nand nbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX)\nor install_path\\NetBackup\\logs\\(Windows).Ifthedirectoriesdonotexist,\ncreatedirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIX)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:run bpdbjobstoobtainthestateandstatusofalljobs."
    },
    "803": {
        "code": 803,
        "desc": "JMterminating",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "If nbjmwasnotterminatedexplicitly(byenteringthe\n/usr/openv/netbackup/bin/bp.kill_allcommandonUNIXor\ninstall_path\\NetBackup\\bin\\bpdownonWindows),submitareportwiththe\nfollowingitems.\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Legacylogs:\n■ OntheNetBackupmasterserverforbpbrm, bpjobd, bpcompatd, bpdbm,\nand nbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX)\nor install_path\\NetBackup\\logs\\(Windows).Ifthedirectoriesdonotexist,\ncreatedirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIX)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:run bpdbjobstoobtainthestateandstatusofalljobs."
    },
    "805": {
        "code": 805,
        "desc": "Invalidjobid",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "Therequestedoperationmayrefertoajobthatnolongerexistsorisnotknownto\nnbjm.OrthejobIDisinvalid(lessthanorequalto0).Ensurethatthecommand\nusedtostartthejobdidnotspecifyajobIDalreadyinusebyanotherjob.\nIftheproblempersists,submitareportwiththefollowingitems.\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Legacylogs:\n■ OntheNetBackupmasterserverforbpbrm,bpjobd,bpcompatd,bpdbm,and\nnbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX)\nor install_path\\NetBackup\\logs\\(Windows).Ifthedirectoriesdonotexist,\nyoumustcreatedirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIX)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:runbpdbjobstoobtainthestateandstatusofalljobs."
    },
    "806": {
        "code": 806,
        "desc": "thismpxgroupisunjoinable",
        "first_action": "Ifthefailedjobisscheduledandtheretrycountallowsit,",
        "full_action": "Ifthefailedjobisscheduledandtheretrycountallowsit,\nnbpemsubmitsthejobagain.Ifthefailedjobwasinitiatedmanually,submititagain."
    },
    "807": {
        "code": 807,
        "desc": "notexternalized",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "811": {
        "code": 811,
        "desc": "failedtocommunicatewithresourcerequester",
        "first_action": "Verifytheconnectivitybetweenthemasterandthemediaserver.",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifytheconnectivitybetweenthemasterandthemediaserver.\n■ VerifythePrivateBranchExchange(PBX)configurationandpermissions.More\ninformationonPBXisavailable.\nSee\"ResolvingPBXproblems\"intheNetBackupTroubleshootingGuide."
    },
    "812": {
        "code": 812,
        "desc": "failedtocommunicatewithResourceBroker",
        "first_action": "VerifytheconnectivitybetweenthemasterserverandtheEMMserver.",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifytheconnectivitybetweenthemasterserverandtheEMMserver.\n■ VerifythePrivateBranchExchange(PBX)configurationandpermissions.More\ninformationonPBXisavailable.\nSee\"ResolvingPBXproblems\"intheNetBackupTroubleshootingGuide."
    },
    "813": {
        "code": 813,
        "desc": "duplicatereferencestringspecified",
        "first_action": "Chooseauniquenamethatisnotalreadyinuse.",
        "full_action": "Chooseauniquenamethatisnotalreadyinuse."
    },
    "818": {
        "code": 818,
        "desc": "retentionlevelmismatch",
        "first_action": "ContactCohesityTechnicalSupportandproviderelevant",
        "full_action": "ContactCohesityTechnicalSupportandproviderelevant\nsupportingmaterials."
    },
    "819": {
        "code": 819,
        "desc": "unabletocommunicatewithJMproxy",
        "first_action": "RestarttheJobManager.Iftheconditionpersists,please",
        "full_action": "RestarttheJobManager.Iftheconditionpersists,please\ncontactNetBackupSupportandproviderelevantsupportingmaterials."
    },
    "823": {
        "code": 823,
        "desc": "noBRMCommtojoin",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "Submitareportwiththefollowingitems.\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Thefollowinglegacylogs:\n■ OntheNetBackupmasterserverforbpbrm,bpjobd,bpcompatd,bpdbm,and\nnbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX)\nor install_path\\NetBackup\\logs\\(Windows).Ifthedirectoriesdonotexist,\ncreatedirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIX)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:run bpdbjobstoobtainthestateandstatusofalljobs."
    },
    "830": {
        "code": 830,
        "desc": "drive(s)unavailableordown",
        "first_action": "Makesurethatthedrivesanddrivepathsareupandcorrectforthemediathat",
        "full_action": "Dothefollowing:\n■ Makesurethatthedrivesanddrivepathsareupandcorrectforthemediathat\nyouconfigure.\n■ Verifythat ltidisrunningontherequiredmediaserver,andthatthemedia\nserverisactivefortape.\n■ Usethedevicemonitortostartupthedrivespathsiftheyaredown.\n■ Ifthedrivesaredownedagain,cleanthedrives."
    },
    "831": {
        "code": 831,
        "desc": "imagehasbeenvalidated",
        "first_action": "Nocorrectiveactionisrequired.",
        "full_action": "Nocorrectiveactionisrequired."
    },
    "832": {
        "code": 832,
        "desc": "failedtowritediscoverdatatoafile",
        "first_action": "Makesurethatthefilesystemisnotfull.",
        "full_action": "Makesurethatthefilesystemisnotfull."
    },
    "833": {
        "code": 833,
        "desc": "errorparsingdiscoveredXMLdata",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "Submitareportwiththefollowingitems:\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Thefollowinglegacylogs:\n■ OntheNetBackupmasterserverforbpbrm,bpjobd,bpcompatd,bpdbm,and\nnbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX)\nor install_path\\NetBackup\\logs\\(Windows).Ifthedirectoriesdonotexist,\ncreatedirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIX)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:run bpdbjobstoobtainthestateandstatusofalljobs."
    },
    "859": {
        "code": 859,
        "desc": "Exceededmaximumnumberofretries,unabletodeactivatedeployment host.",
        "first_action": "Retrythedeploymentjobonthetargethost.",
        "full_action": "Retrythedeploymentjobonthetargethost."
    },
    "860": {
        "code": 860,
        "desc": "Exceededmaximumnumberofretries,unabletoactivatedeployment host.",
        "first_action": "activate_host -h hostnametoactivatethehost.",
        "full_action": "Waituntilthehostisactive,orrun vmoprcmd\n-activate_host -h hostnametoactivatethehost."
    },
    "861": {
        "code": 861,
        "desc": "Theentryforexclude_file_listparameterinthejob paramfileisnot present.",
        "first_action": "Retrythebackupjobagain.Iftheissuepersists,update",
        "full_action": "Retrythebackupjobagain.Iftheissuepersists,update\nthebackuppolicytoreconfiguretheexcludeselections."
    },
    "900": {
        "code": 900,
        "desc": "retrynbrbrequestlater",
        "first_action": "Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Ifnecessary,setgloballoggingtoahigherlevelbyusing Host Properties >\nMaster Server > Properties > Logging.Retrytheoperationandexaminethe\nnbrblogs."
    },
    "901": {
        "code": 901,
        "desc": "RBinternalerror",
        "first_action": "Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Ifnecessary,setgloballoggingtoahigherlevel,byusing Host Properties >\nMaster Server > Properties > Logging.Retrytheoperationandexaminethe\nnbrblogs."
    },
    "902": {
        "code": 902,
        "desc": "RBinvalidargument",
        "first_action": "Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Ifnecessary,setgloballoggingtoahigherlevel,byusing Host Properties >\nMaster Server > Properties > Logging.Retrytheoperationandexaminethe\nnbrblogs."
    },
    "903": {
        "code": 903,
        "desc": "RBcommunicationerror",
        "first_action": "Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Ifnecessary,setgloballoggingtoahigherlevel,byusing Host Properties >\nMaster Server > Properties > Logging.Retrytheoperationandexaminethe\nnbrblogs."
    },
    "904": {
        "code": 904,
        "desc": "RBmaxreallocationtriesexceeded",
        "first_action": "Fordetailedinformation,examinetheunifiedloggingfiles",
        "full_action": "Fordetailedinformation,examinetheunifiedloggingfiles\nontheNetBackupserverforthe nbrbservice(originatorID118)andfor nbemm\n(originatorID111).Allunifiedloggingiswrittento /usr/openv/logs(UNIX)or\ninstall_path\\NetBackup\\logs(Windows).Alsoexaminethelegacy bptmlog."
    },
    "905": {
        "code": 905,
        "desc": "RBmediaservermismatch",
        "first_action": "Configurethebackupschedulewithastorageunitorstorageunitgroupsthat",
        "full_action": "Dothefollowing,asappropriate:\n■ Configurethebackupschedulewithastorageunitorstorageunitgroupsthat\ncanberunonthesamemediaserver.\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows)."
    },
    "906": {
        "code": 906,
        "desc": "RBoperatordeniedmountrequest 328NetBackupstatuscodes NetBackup status codes",
        "first_action": "Determinethecauseofthemountrequestdenialandretrythejob.",
        "full_action": "Dothefollowing,asappropriate:\n■ Determinethecauseofthemountrequestdenialandretrythejob.\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows)."
    },
    "907": {
        "code": 907,
        "desc": "RBusercanceledresourcerequest",
        "first_action": "Determinetheactionthatresultedincancelationoftheresourcerequest.",
        "full_action": "Dothefollowing,asappropriate:\n■ Determinetheactionthatresultedincancelationoftheresourcerequest.\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows)."
    },
    "908": {
        "code": 908,
        "desc": "RBwasreset",
        "first_action": "Determinetheactionthatreset nbrbresourcesandthe nbemmdatabase.",
        "full_action": "Dothefollowing,asappropriate:\n■ Determinetheactionthatreset nbrbresourcesandthe nbemmdatabase.\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows)."
    },
    "912": {
        "code": 912,
        "desc": "RBdiskvolumemountfailed",
        "first_action": "Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Fordetailedinformation,examinetheunifiedloggingfilesontheNetBackup\nserverforthe nbrbservice(originatorID118).Unifiedloggingiswrittento\n/usr/openv/logs(UNIX)or install_path\\NetBackup\\logs(Windows).\n■ Ifnecessary,setgloballoggingtoahigherlevel: Host Properties > Master\nServer > Properties > Logging.Retrytheoperationandexaminethe nbrb\nlogs."
    },
    "914": {
        "code": 914,
        "desc": "RBmediareservationnotfound",
        "first_action": "ExaminetheunifiedloggingfilesontheNetBackupserverforthe nbrbservice",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheunifiedloggingfilesontheNetBackupserverforthe nbrbservice\n(originatorID118).Unifiedloggingiswrittento /usr/openv/logs(UNIX)orto\ninstall_path\\NetBackup\\logs(Windows).\n■ Ifnecessary,setgloballoggingtoahigherlevel: Host Properties > Master\nServer > Properties > Logging.Retrytheoperationandexaminethe nbrb\nlogs."
    },
    "915": {
        "code": 915,
        "desc": "RBdiskvolumemountmustretry 330NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythatprocessesarenotinthediskvolumemountdirectories,whichprevents",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatprocessesarenotinthediskvolumemountdirectories,whichprevents\nthemfrombeingunmounted.Iftheproblempersists,restartNetBackuponthe\nmediaserver."
    },
    "916": {
        "code": 916,
        "desc": "Resourcerequesttimedout",
        "first_action": "Distributethescheduledjobstarttimesoverawiderperiod",
        "full_action": "Distributethescheduledjobstarttimesoverawiderperiod\noftime."
    },
    "917": {
        "code": 917,
        "desc": "RBmultiplexinggroupnotfound",
        "first_action": "Restart nbjmand nbrb.Iftheproblempersists,writea",
        "full_action": "Restart nbjmand nbrb.Iftheproblempersists,writea\nproblemreportwiththeappropriatelogsincludingthe nbjmand nbrblogs."
    },
    "918": {
        "code": 918,
        "desc": "RBdoesnothaveamultiplexinggroupthatusesthismediaIDordrive name 331NetBackupstatuscodes NetBackup status codes",
        "first_action": "Thenbrbutilcommandmaycausethiserror.Rerunthe",
        "full_action": "Thenbrbutilcommandmaycausethiserror.Rerunthe\ncommandwithanallocatedmediaIDordrive.Also,thiserrormaybeinternal.If\ntheproblempersists,writeaproblemreportwiththeappropriatelogsincluding\nnbjmand nbrb."
    },
    "925": {
        "code": 925,
        "desc": "BackuphostpoolnameisnotprovidedintheResourceBrokerrequest.",
        "first_action": "Ensurethatthebackuphostpoolisconfiguredinthe",
        "full_action": "Ensurethatthebackuphostpoolisconfiguredinthe\nbackuppolicy."
    },
    "927": {
        "code": 927,
        "desc": "Nobackuphostfromconfiguredbackuphostpoolisavailableforjob execution.",
        "first_action": "EnsureallNetBackupservicesareupandrunningon",
        "full_action": "EnsureallNetBackupservicesareupandrunningon\nbackuphost.Iftheservicesarealreadyrunning,thenthebackuphostisrunning\natfullcapacityfordynamicstreaming.Youmustwaitfortheactivejobstocomplete."
    },
    "928": {
        "code": 928,
        "desc": "TheNetBackupversionofthebackuphostsandtheconfiguredbackup hostpoolmustbeofthesameversion.",
        "first_action": "Ensurethatallbackuphostsinabackuphostpoolare",
        "full_action": "Ensurethatallbackuphostsinabackuphostpoolare\nthesameNetBackupversion."
    },
    "930": {
        "code": 930,
        "desc": "Nosupportedmediaserveravailable,inthe All_Media_Server_Pool, asbackuphosttorunthejob.",
        "first_action": "Volumebackupfromsnapshotusingmultiplebackuphosts:NetBackup10.4",
        "full_action": "ConfirmthatyouhaveaWindowsmediaserverifyou\nbackuptheNASshareswiththeSMBprotocol.ConfirmthatyouhaveaLinux\nmediaserverifyoubackuptheNASshareswiththeNFSprotocol.\nRecommended Action:ForWindowsmediaservers,youmustlogontothe\nNetBackupClientServiceandNetBackuplegacynetworkserviceservicesasa\ndomainuser.\nRecommended Action:EnsurethattheNetBackupmediaserverversionisequal\ntoorhigherthantheminimumrequiredversion,basedontheseparametersofthe\nNASdataprotectionpolicy:\n■ Volumebackupfromsnapshotusingmultiplebackuphosts:NetBackup10.4\n■ VCTenabledindexfromsnapshot:NetBackup10.3\n■ VCTenabledbackupfromsnapshot:NetBackup10.2\n■ Allotherscenarios:NetBackup10.1.1"
    },
    "1000": {
        "code": 1000,
        "desc": "Clientisoffline",
        "first_action": "Waituntiltheclientisbroughtonlineormanuallybring",
        "full_action": "Waituntiltheclientisbroughtonlineormanuallybring\ntheclientonlinebyusingtheGUIorthebpclientcommandbeforeyousubmitthe\nmanualjob."
    },
    "1001": {
        "code": 1001,
        "desc": "discoverydocumenterror 333NetBackupstatuscodes NetBackup status codes",
        "first_action": "UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm",
        "full_action": "Submitareportwiththefollowingitems.\n■ UnifiedloggingfilesontheNetBackupserverfornbpem(originatorID116),nbjm\n(117), nbrb(118),andPBX(103).Allunifiedloggingiswrittento\n/usr/openv/logs(UNIXandLinux)or install_path\\NetBackup\\logs\n(Windows).\n■ Thefollowinglegacylogs:\n■ OntheNetBackupmasterserverforbpbrm,bpjobd,bpcompatd,bpdbm,and\nnbproxy\n■ Onthemediaserverfor bpcd, bpbrm,and bptmor bpdm\n■ Ontheclientfor bpcdand bpbkar\nLegacylogsareinsubdirectoriesunder/usr/openv/netbackup/logs/(UNIX\nandLinux)or install_path\\NetBackup\\logs\\(Windows).Ifthedirectories\ndonotexist,createdirectoriesforeachoftheseprocessesandrerunthejob.\n■ Contentsof /usr/openv/db/jobs/trylogs(UNIXandLinux)or\ninstall_path\\NetBackup\\db\\jobs\\trylogs(Windows).\n■ bpdbjobsoutput:run bpdbjobstoobtainthestateandstatusofalljobs."
    },
    "1002": {
        "code": 1002,
        "desc": "Discoverydetectedafailedclient",
        "first_action": "Seethejobdetailslogformorespecificinformation.",
        "full_action": "Seethejobdetailslogformorespecificinformation."
    },
    "1004": {
        "code": 1004,
        "desc": "FailedtogettheSnapshotManagername.",
        "first_action": "CheckiftheNetBackupWebManagementConsole(nbwmc)",
        "full_action": "CheckiftheNetBackupWebManagementConsole(nbwmc)\nserviceisupandrunning.Thenstopandrestarttheserviceifnecessary."
    },
    "1005": {
        "code": 1005,
        "desc": "Missingoneormoreoftherequiredpolicyvaluesfor unix_eca_cert_path, unix_eca_trust_store_path,or unix_eca_private_key_path.",
        "first_action": "Resetpolicyfields unix_eca_crl_path,",
        "full_action": "Resetpolicyfields unix_eca_crl_path,\nunix_eca_crl_check_level,andunix_eca_key_passphrasefileifyouonlyhave\nwindowsclients.Otherwise,setrequiredfields unix_eca_cert_path,\nunix_eca_trust_store_path,and unix_eca_private_key_path."
    },
    "1006": {
        "code": 1006,
        "desc": "Missingoneormoreoftherequiredpolicyvaluesforwin_eca_cert_path, win_eca_trust_store_path,or win_eca_private_key_path.",
        "first_action": "Resetpolicyfields win_eca_crl_path,",
        "full_action": "Resetpolicyfields win_eca_crl_path,\nwin_eca_crl_check_level,and win_eca_key_passphrasefileifyouonlyhave\nUNIXclients.Otherwise,setrequiredfields win_eca_cert_path,\nwin_eca_trust_store_path,and win_eca_private_key_path."
    },
    "1007": {
        "code": 1007,
        "desc": "Cannotspecifypolicyvaluesfor win_eca_cert_path, win_eca_trust_store_path, win_eca_private_key_path,and win_eca_key_passphrasefilewhenthepolicyvalue win_eca_cert_storeis specified.",
        "first_action": "Settherequiredpolicyfield win_eca_crl_check_level",
        "full_action": "Settherequiredpolicyfield win_eca_crl_check_level\nandresetpolicyfields win_eca_cert_path, win_eca_trust_store_path,\nwin_eca_private_key_path,and win_eca_key_passphrasefileorresetthe\npolicyfield win_eca_cert_store."
    },
    "1008": {
        "code": 1008,
        "desc": "Missingrequiredfield unix_eca_crl_path.",
        "first_action": "Setthepolicyfield unix_eca_crl_pathorchange",
        "full_action": "Setthepolicyfield unix_eca_crl_pathorchange\nunix_eca_crl_check_leveltoeither use_cdpor disabled."
    },
    "1009": {
        "code": 1009,
        "desc": "Missingrequiredfield win_eca_crl_path.",
        "first_action": "Setthepolicyfield win_eca_crl_pathorchange",
        "full_action": "Setthepolicyfield win_eca_crl_pathorchange\nwin_eca_crl_check_leveltoeither use_cdpor disabled."
    },
    "1010": {
        "code": 1010,
        "desc": "Field unix_eca_crl_check_levelmustbe use_pathiffield unix_eca_crl_pathisspecified.",
        "first_action": "Setthepolicyfield unix_eca_crl_check_levelto",
        "full_action": "Setthepolicyfield unix_eca_crl_check_levelto\nuse_pathorresetthepolicyfield unix_eca_crl_path."
    },
    "1011": {
        "code": 1011,
        "desc": "Field win_eca_crl_check_levelmustbe use_pathiffield win_eca_crl_pathisspecified.",
        "first_action": "Setthepolicyfieldwin_eca_crl_check_leveltouse_path",
        "full_action": "Setthepolicyfieldwin_eca_crl_check_leveltouse_path\norresetthepolicyfield win_eca_crl_path."
    },
    "1012": {
        "code": 1012,
        "desc": "Missingrequiredfield win_eca_crl_check_level.",
        "first_action": "Setthepolicyfield win_eca_crl_check_levelandalso",
        "full_action": "Setthepolicyfield win_eca_crl_check_levelandalso\nsetthepolicyfield win_eca_crl_pathif win_eca_crl_check_levelis use_path."
    },
    "1013": {
        "code": 1013,
        "desc": "Invalid deployment_cert_sourcevalue, filemustbespecified.",
        "first_action": "Changedeployment_cert_sourcevaluefromcert_store",
        "full_action": "Changedeployment_cert_sourcevaluefromcert_store\nto file."
    },
    "1014": {
        "code": 1014,
        "desc": "Invaliddeployment_cert_sourcevalue,cert_storemustbespecified.",
        "first_action": "Changethe deployment_cert_sourcevaluefrom file",
        "full_action": "Changethe deployment_cert_sourcevaluefrom file\nto cert_store."
    },
    "1019": {
        "code": 1019,
        "desc": "FailedtogetSnapshotManagercapability.",
        "first_action": "EnsurethattheNetBackupservice - nbemmisupandrunning.",
        "full_action": "Performthefollowing,asappropriate:\n■ EnsurethattheNetBackupservice - nbemmisupandrunning.\n■ PerformarefreshconfigurationoperationoftheSnapshotManagerusingthe\ntpconfigcommandtoresetcapabilityparametersinEMM."
    },
    "1020": {
        "code": 1020,
        "desc": "FailedtogetthelastbackupsnapshotID.",
        "first_action": "Ensurethatthelastreferencesnapshotimageexists",
        "full_action": "Ensurethatthelastreferencesnapshotimageexists\nbeforeyouretryaVCT-basedincrementalbackup."
    },
    "1021": {
        "code": 1021,
        "desc": "Themaintenanceversionthatisspecifiedisnotthesamebaseversion asinstalledversion.",
        "first_action": "Ifpackagethenameis maint.nbclient_8.2.3.2thenchangeto",
        "full_action": "Changepackagenametomatchthebaseversion.\nForexample:\n■ Ifpackagethenameis maint.nbclient_8.2.3.2thenchangeto\nmaint.nbclient.8.2.2.2whichmatchesthebasereleaseversion 8.2.2of\ntheinstalledpackage maint.nbclient.8.2.2.1."
    },
    "1022": {
        "code": 1022,
        "desc": "Themaintenanceversionthatisspecifiedcannotbeolderthaninstalled version,ornoupdaterequired.",
        "first_action": "Ifinstalledpackageismaint.nbclient_8.3.0.5thenanynewmaint.nbclient",
        "full_action": "Changethe maint.clientor maint.nbserverpackage\nnamesversiontobethesameornewerthantheinstalledpackageversion.For\nexample:\nForexample:\n■ Ifinstalledpackageismaint.nbclient_8.3.0.5thenanynewmaint.nbclient\npackagenamesversionmustbe 8.3.0.[5-9]."
    },
    "1023": {
        "code": 1023,
        "desc": "Invalidpackagenamespecified.",
        "first_action": "8.2.1.",
        "full_action": "Changepackagenametomatchtheformatrequired\n<name>_<version>.Wherethe <version>IsavalidaNetBackupreleaselike\n8.2.1.\nTheformatofthepackagenamemustbeoneofthefollowing:\n■ nbclient_<version>\n■ nbserver_<version>\n■ nbeeb_<version>\n■ nbeeb.client_<version>\n■ nbeeb.server_<version>\n■ maint.nbclient_<version>\n■ maint.nbserver_<version>"
    },
    "1024": {
        "code": 1024,
        "desc": "The BigDatapolicycannotbeusedtoprotectNutanixAHVVMsusing abackuphostwithNetBackupversion8.3orlater.",
        "first_action": "Migratethepolicybyeditingtheexisting BigDatapolicy",
        "full_action": "Migratethepolicybyeditingtheexisting BigDatapolicy\nandselectingthepolicytypeas Hypervisor.Refertothe Migrating BigData policy\nto Hypervisor policytopicintheNetBackupforNutanixAcropolisHypervisor(AHV)\nAdministrator’sGuide."
    },
    "1026": {
        "code": 1026,
        "desc": "Cannotstartthebackupjob,asanotherbackupforthesameasset, usingthesamepolicyisalreadyrunning.",
        "first_action": "Waitforthecurrentbackuptofinishbeforeyouinitiatea",
        "full_action": "Waitforthecurrentbackuptofinishbeforeyouinitiatea\nnewbackupforthesameasset,withthesamepolicy."
    },
    "1057": {
        "code": 1057,
        "desc": "Adatacorruptionhasbeendetected.",
        "first_action": "Search storaged.logontheserverfortheaffected",
        "full_action": "Search storaged.logontheserverfortheaffected\nbackupsandcontactCohesityTechnicalSupport."
    },
    "1058": {
        "code": 1058,
        "desc": "Adatainconsistencyhasbeendetectedandcorrectedautomatically.",
        "first_action": "Searchthe storaged.logfileonthepertinentmedia",
        "full_action": "Searchthe storaged.logfileonthepertinentmedia\nserver.Contactsupporttoinvestigatetherootcauseiftheproblempersists."
    },
    "1227": {
        "code": 1227,
        "desc": "Keygroupdoesnothaveanactivekey.",
        "first_action": "Runthefollowingtoverifythatthekeyrecordisinanactivestate: nbkmscmd",
        "full_action": "Seethe errorDetailsintheJSONoutputforadditional\ndetails.\nCheckwhetherrequiredkeysarepresentinKeyManagementService(KMS)by\nrunningthefollowingcommands:\n■ Runthefollowingtoverifythatthekeyrecordisinanactivestate: nbkmscmd\n-listkeys -name <kms name> -keyGroupName <key_group_name>\n■ Runthefollowingtocreateanewkeyifkeyisnotpresentinagroup:nbkmscmd\n-createKey -name <configuration name> -KeyName <name of the key\nto be created> -keyGroupName < key group name>\n■ Runthefollowingtoactivatethekeyifanyofthekeyrecordsarenotinanactive\nstateinagroup: nbkmsutil -modifykey -keyname <key_name> -kgname\n<key_group_name> -activate\nIftheissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesity\nTechnicalSupportwebsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "1229": {
        "code": 1229,
        "desc": "Keygroupwasnotfound.",
        "first_action": "RunthefollowingtoverifywhetherthegroupispresentintheKMSserver:",
        "full_action": "Seethe errorDetailsintheJSONoutputforadditional\ndetails.\n■ RunthefollowingtoverifywhetherthegroupispresentintheKMSserver:\nnbkmscmd -listkeys -name <kms name> -keyGroupName <key_group_name>\n■ RunthefollowingtocreateakeygroupintheKMSserver: nbkmscmd\n-createKey -name <configuration name> -KeyName <name of the key\nto be created> -keyGroupName <name of the key group associated\nwith the key>\nIftheissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesity\nTechnicalSupportwebsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "1260": {
        "code": 1260,
        "desc": "Keyrecordwasnotfound.",
        "first_action": "1. GetconfiguredKMSinformationbyrunning:nbkmscmd -listKMSConfig -name",
        "full_action": "Seethe errorDetailsintheJSONoutputforadditional\ndetails.\nCheckwhetherrequiredkeysarepresentinKeyManagementService(KMS)by\nrunningthefollowingcommands:\n1. GetconfiguredKMSinformationbyrunning:nbkmscmd -listKMSConfig -name\n<kms_configuration_name>\n■ IftheEnabled for BackupoptionissettofalsefortheexistingKMSserver\nthensetittotruestatebyrunning: nbkmscmd -updateKMSConfig\n■ IftheKMSconfigurationisnotpresentfortheKMSserverthenaddanew\nKMSconfigurationwiththe Enabled for Backupoptionbyrunning:\nnbkmscmd -configureKMS\nVerifythatthedesiredkeygroupsarepresentintheKMSserverwhereEnabled\nFor Backupissettotrue.\n2. Getlistofkeysbyrunning: nbkmscmd -listKeys -name\n<kms_configuration_name>\n3. Ifthekeyisnotpresentthenrun nbkmscmd -createKey -name\n<configuration name> -KeyName <name of the key to be created>\n-keyGroupName <name of the key group associated with the key>to\naddthekeyrecordtotheKMSserver.\nIftheissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesity\nTechnicalSupportwebsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "1288": {
        "code": 1288,
        "desc": "FailedtoretrievetheKeyManagementService(KMS)details.",
        "first_action": "1. Runthe nbkmscmd -listKMSConfig -name <kms_configuration_name>",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.\nThiserrorcanoccurduetoNetBackupKeyManagementService(KMS)isnot\nrunningortheNetBackupKeyManagementService(KMS)isnotconfigured.\nVerifyiftheNetBackupKeyManagementService(KMS)isrunningandconfigured\nbyrunningthefollowing:\n1. Runthe nbkmscmd -listKMSConfig -name <kms_configuration_name>\ncommandtoverifyifthe nbkmsserviceisconfigured.\n2. Ifthe nbkmsserviceisnotconfiguredthenrunthe nbkmscmd -configureKMS\ntoconfiguretheNetBackupKMSservice.\n3. Runthenbkmscmd -discoverNBkmscommandifthenbkmscmd -configureKMS\ncommandrecommendsrunningthiscommand.\n4. Verifythatthe nbkmsserviceisconfiguredbyrunningthe nbkmscmd\n-listKMSConfig -name <kms_configuration_name>command.\n5. Verifythatthe nbkmsserviceisupandinarunningstatebyexecutingthe\nnbkmscmd -validateKMSConfig -name <kms_ configuration_name>\ncommand.\nIftheissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesity\nTechnicalSupportwebsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "1289": {
        "code": 1289,
        "desc": "FailedtocreatetheKeyManagementService(KMS)configuration.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "1290": {
        "code": 1290,
        "desc": "FailedtoupdatetheKMSconfiguration.",
        "first_action": "Provideatleastoneattribute.",
        "full_action": "WhenyouupdatetheKMSconfiguration,ensurethe\nfollowing:\n■ Provideatleastoneattribute.\n■ ToupdatetheNetBackupKMSconfiguration,ensurethattheKMIPattributes\narenotprovided."
    },
    "1291": {
        "code": 1291,
        "desc": "TheNetBackupKeyManagementService(NBKMS)isalreadyconfigured, butnotregistered.",
        "first_action": "RunthenbkmscmdcommandtodiscoverNetBackupKMS.",
        "full_action": "RunthenbkmscmdcommandtodiscoverNetBackupKMS.\nFormoreinformationonthe nbkmscmdcommand,seetheNetBackupCommands\nReferenceGuide."
    },
    "1292": {
        "code": 1292,
        "desc": "TheNetBackupKeyManagementService(NBKMS)cannotberegistered becauseitisnotconfigured.",
        "first_action": "Runthe nbkmscmdcommandtoconfigureNetBackup",
        "full_action": "Runthe nbkmscmdcommandtoconfigureNetBackup\nKMS.ThisstepautomaticallyregistersNetBackupKMS.Formoreinformationon\nthe nbkmscmdcommand,seetheNetBackupCommandsReferenceGuide."
    },
    "1293": {
        "code": 1293,
        "desc": "TheJSONstringcannotbeprocessed.",
        "first_action": "Seethe errorDetailsintheresponseJSONoutputfor",
        "full_action": "Seethe errorDetailsintheresponseJSONoutputfor\nadditionaldetails.Aretryofthesameoperationshouldresolvetheissue.Formore\ndetails,reviewthe nbkmiputiland nbwebservicelogs.Iftheissuepersists,visit\ntheCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsite\noffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "1294": {
        "code": 1294,
        "desc": "Time-outhasoccurredsendingtheJSONstringtotheNetBackupkey managementutility.",
        "first_action": "Seethe errorDetailsintheJSONoutputforadditional",
        "full_action": "Seethe errorDetailsintheJSONoutputforadditional\ndetails.\nVerifytheKMSservernameandtheportnumberintheKMSconfigurationusing\nthe nbkmscmd -listKMSConfigcommand.Ifeverythingseemstoproperinthe\nKMSconfiguration,runthe nbkmscmd -validateKMSConfig -name <KMS\nConfiguration Name>command.\nAretryofthesameoperationcanresolvetheissue.Formoredetails,reviewthe\nnbkmiputiland nbwebservicelogs.Iftheissuepersists,visittheCohesity\nTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "1295": {
        "code": 1295,
        "desc": "TheJSONstringcannotbereadfromtheNetBackupkeymanagement utilityastheutilityisexecuted.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Aretryofthesameoperationcanresolvetheissue.Formoredetails,review\nthe nbkmiputiland nbwebservicelogs.Iftheissuepersists,visittheCohesity\nTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "1296": {
        "code": 1296,
        "desc": "TheKMSconfigurationcannotbevalidated.",
        "first_action": "Ensurethatthe nbkmsserviceisupandrunning.",
        "full_action": "Ensurethatthe nbkmsserviceisupandrunning."
    },
    "1297": {
        "code": 1297,
        "desc": "TheKMSkeycannotbecreated.",
        "first_action": "EnsurethattherequiredKMSkeyattributesareprovided.",
        "full_action": "EnsurethattherequiredKMSkeyattributesareprovided."
    },
    "1298": {
        "code": 1298,
        "desc": "Cannotcommunicatewithoneormorekeymanagementservers.",
        "first_action": "Runthe nbkmscmd -validateKMSConfig -name <KMS",
        "full_action": "Runthe nbkmscmd -validateKMSConfig -name <KMS\nConfiguration Name>commandtoretrieveandreviewtheerrordetails.Youcan\nusethe nbkmscmd -listKMSConfigcommandtoseetheconfiguredKMSserver\nandthe <KMS Configuration Name>."
    },
    "1299": {
        "code": 1299,
        "desc": "TheKMSconfigurationpre-checkfailed.",
        "first_action": "Youneedtospecifyeither credIdor pkiAttributes.Donotspecifybothat",
        "full_action": "Verifythefollowingasneeded:\n■ Youneedtospecifyeither credIdor pkiAttributes.Donotspecifybothat\nthesametime.\n■ Verifythatyouhaveoneofthefollowingmandatoryfields: credIdor\npkiAttributes.\n■ Verifythatthemandatoryfield kmsServerAttributesisnotblank.\n■ Reviewthecertificate.Thecertificateismandatoryanditcannotbeblank.\n■ ReviewtheCACertificate.TheCACertificateismandatoryanditcannotbe\nblank.\n■ Reviewtheprivatekey.Theprivatekeyismandatoryanditcannotbeblank.\n■ VerifythatNBKMSisnotused.TheoperationisnotsupportedforthatKMStype."
    },
    "1304": {
        "code": 1304,
        "desc": "FailedtoupdatekeyinKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ IftheoperationrunswiththeRESTAPI,therequestpayloadmaybeinvalid.\nReviewtheAPIdocumentationforthecorrectrequestpayload.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1305": {
        "code": 1305,
        "desc": "FailedtoupdatekeygroupinKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ IftheoperationrunswiththeRESTAPI,therequestpayloadmaybeinvalid.\nReviewtheAPIdocumentationforthecorrectrequestpayload.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1306": {
        "code": 1306,
        "desc": "FailedtodeletekeyinKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1307": {
        "code": 1307,
        "desc": "FailedtodeletekeygroupinKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1308": {
        "code": 1308,
        "desc": "FailedtocreatekeygroupinKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ IftheoperationrunswiththeRESTAPI,therequestpayloadmaybeinvalid.\nReviewtheAPIdocumentationforthecorrectrequestpayload.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1309": {
        "code": 1309,
        "desc": "FailedtomodifyHostMasterKey.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1310": {
        "code": 1310,
        "desc": "FailedtomodifyKeyProtectionKey.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1311": {
        "code": 1311,
        "desc": "FailedtorecoverkeyfromKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ IftheoperationrunswiththeRESTAPI,therequestpayloadmaybeinvalid.\nReviewtheAPIdocumentationforthecorrectrequestpayload.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1312": {
        "code": 1312,
        "desc": "FailedtofetchkeygroupfromKMS.",
        "first_action": "ConfirmthattheNetBackupKMSisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthattheNetBackupKMSisconfigured.\n■ Iftheoperationcontinuestofail,contactCohesityTechnicalSupport."
    },
    "1401": {
        "code": 1401,
        "desc": "Invalidargumentsreceived",
        "first_action": "Ensurethatalltherequiredparametersarepassedwith",
        "full_action": "Ensurethatalltherequiredparametersarepassedwith\nthecorrectvalues."
    },
    "1402": {
        "code": 1402,
        "desc": "HoldIDorHoldnameargumentisinvalid",
        "first_action": "Checkthe-holdidand-holdnameoptionsforvalidvalues.",
        "full_action": "Checkthe-holdidand-holdnameoptionsforvalidvalues."
    },
    "1403": {
        "code": 1403,
        "desc": "BackupIDargumentisinvalid",
        "first_action": "Checkthe -backupidoptionforavalidvalue.",
        "full_action": "Checkthe -backupidoptionforavalidvalue."
    },
    "1405": {
        "code": 1405,
        "desc": "Noimagesarefound.",
        "first_action": "Checkthatthe -backupidoptionisforavalidimage.",
        "full_action": "Checkthatthe -backupidoptionisforavalidimage."
    },
    "1407": {
        "code": 1407,
        "desc": "Invalidholdstate",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "1408": {
        "code": 1408,
        "desc": "Databaseerror",
        "first_action": "MakesurethattheHolddatabaseandtheDBMservices",
        "full_action": "MakesurethattheHolddatabaseandtheDBMservices\narerunning."
    },
    "1409": {
        "code": 1409,
        "desc": "Unabletoconnecttodatabase",
        "first_action": "MakesurethattheHolddatabaseandtheDBMservices",
        "full_action": "MakesurethattheHolddatabaseandtheDBMservices\narerunning."
    },
    "1410": {
        "code": 1410,
        "desc": "Nodatafound",
        "first_action": "Makesurethatalltherequiredparametersarepassed",
        "full_action": "Makesurethatalltherequiredparametersarepassed\nwiththeircorrectvalues."
    },
    "1411": {
        "code": 1411,
        "desc": "Catalogerror",
        "first_action": "Checkthattheimagecopyonwhichtheholdoperation",
        "full_action": "Checkthattheimagecopyonwhichtheholdoperation\nisappliedisvalidandnotexpired."
    },
    "1412": {
        "code": 1412,
        "desc": "Holdrecordisbeingupdated",
        "first_action": "Retrytheoperationatalatertimeorrestartthe nbim",
        "full_action": "Retrytheoperationatalatertimeorrestartthe nbim\nservice."
    },
    "1413": {
        "code": 1413,
        "desc": "Requestedholdisnotfound",
        "first_action": "Checkthe-holdnameand-holdidoptions.Youcanuse",
        "full_action": "Checkthe-holdnameand-holdidoptions.Youcanuse\nnbholdutil -listcommand."
    },
    "1414": {
        "code": 1414,
        "desc": "Duplicateholdfound",
        "first_action": "Tryadifferentname.",
        "full_action": "Tryadifferentname."
    },
    "1415": {
        "code": 1415,
        "desc": "Duplicateimagefound",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "1416": {
        "code": 1416,
        "desc": "Partiallyfailedduetoduplicateimage",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "1417": {
        "code": 1417,
        "desc": "Partiallyfailedduetounholdimage",
        "first_action": "MakesurethatyouprovidethecorrectbackupIDand",
        "full_action": "MakesurethatyouprovidethecorrectbackupIDand\nthatitispresentinthecurrenthold."
    },
    "1418": {
        "code": 1418,
        "desc": "Requestedimageisnotfound",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "1419": {
        "code": 1419,
        "desc": "Partiallyfailedduetoinvalidimagecopy",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "1420": {
        "code": 1420,
        "desc": "Cannotexpireonholdimagecopy.",
        "first_action": "Removeallholdsfromthisbackupimage.Orremove",
        "full_action": "Removeallholdsfromthisbackupimage.Orremove\nholdsfromallimagesonthisbackupIDtoexpirethebackupimage."
    },
    "1421": {
        "code": 1421,
        "desc": "Activeholdscannotbechanged",
        "first_action": "RestarttheNBIMservice",
        "full_action": "RestarttheNBIMservice"
    },
    "1422": {
        "code": 1422,
        "desc": "Cannotdeassignmediaonhold",
        "first_action": "Lifttheholdsontheimagecopiesthatarebackedupon",
        "full_action": "Lifttheholdsontheimagecopiesthatarebackedupon\nthemediabeingde-assigned."
    },
    "1423": {
        "code": 1423,
        "desc": "Unabletoretrieveholdstatusoftheimagecopies",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "1425": {
        "code": 1425,
        "desc": "Requestedholdisnotfound",
        "first_action": "Usethe nbholdutil -listtolistallholds.Checkthat",
        "full_action": "Usethe nbholdutil -listtolistallholds.Checkthat\nthespecified -holdnameand -holdidoptionsarevalid."
    },
    "1426": {
        "code": 1426,
        "desc": "Retiredholdscannotbechanged",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "1500": {
        "code": 1500,
        "desc": "Storageunitdoesnotexistorcannotbeusedwherespecified",
        "first_action": "VerifythatthespecifiedstorageunitorstorageunitgroupexistsintheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatthespecifiedstorageunitorstorageunitgroupexistsintheNetBackup\ndatabase.\n■ Verifythatthespecifiedstorageunitisnotoftype BasicDiskor Staging,\nbecausestoragelifecyclepoliciesdonotsupportthem.\n■ Verifythatthestorageunitisnotspecifiedforsnapshotdestinationsinstorage\nlifecyclepolicy.Snapshotdestinationsdonotrequireastorageunitinthestorage\nlifecyclepolicy."
    },
    "1501": {
        "code": 1501,
        "desc": "Sourceoperationcannotbeusedwherespecified",
        "first_action": "Verifythatthespecifiedsourcereferstoavaliddestinationinthelistof",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthespecifiedsourcereferstoavaliddestinationinthelistof\ndestinationsinstoragelifecyclepolicy.\n■ Verifythatthe Backupor Snapshotdestinationtypedoesnothaveanysource\nspecified.Ifyouuse nbstltoconfigurestoragelifecyclepolicy,usevaluezero\n(0)asthesourceforabackuporasnapshotdestinationtype.\n■ Verifythatthedestinationthatreferstothespecifiedsourceisnota Snapshot\ndestinationtype.NetBackupcannotduplicateabackupimagethatusessnapshot\ncopyasasource.\n■ Verifythatthespecifiedsourcedoesnotrefertothedestinationitselfforwhich\nthesourceismentioned.\n■ Verifythatthespecifiedlistofdestinationsinastoragelifecyclehasacircular\ndependencyforthesource.\n■ Forcloudsnapshotreplication,thesourcemustbesnapshotoperation."
    },
    "1502": {
        "code": 1502,
        "desc": "Retentiontypecannotbeusedwherespecified",
        "first_action": "Verifythattheretentiontypethatyouspecifyinthestoragelifecyclepolicyis",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythattheretentiontypethatyouspecifyinthestoragelifecyclepolicyis\neitherof Fixed, Staged capacity managed,or Expire after duplication.\n■ Verifythatthe Expire after duplicationretentiontypeisusedforadestination\nonlyifitisspecifiedasasourcetootherdestinationsinstoragelifecyclepolicy.\n■ Verifythatthe Staged capacity managedretentiontypeisusedinstorage\nlifecyclepolicyonlyforthediskdestinationsthatsupport Capacity management\ncapabilities.\n■ Verifythatthe Snapshotdestinationtypeinstoragelifecyclepolicyuses Fixed\nretentiontypeonly.\n■ Forcloudsnapshotreplicationonly,fixedretentiontypeissupported."
    },
    "1503": {
        "code": 1503,
        "desc": "Volumepooldoesnotexistorcannotbeusedwherespecified",
        "first_action": "VerifythatthespecifiedvolumepoolexistsinNetBackupdatabase.",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatthespecifiedvolumepoolexistsinNetBackupdatabase.\n■ Verifythatthevolumepoolisnotspecifiedforthe Backupdestinationtypein\nstoragelifecyclepolicy.\n■ Verifythatthevolumepoolisnotspecifiedforthe Snapshotdestinationtype\ninstoragelifecyclepolicy.\n■ Verifythatthevolumepoolisnotspecifiedforthe Duplicationdestinationtype\nthatusesdiskstorageunitsinstoragelifecyclepolicy."
    },
    "1504": {
        "code": 1504,
        "desc": "Servergroupdoesnotexistorcannotbeusedwherespecified",
        "first_action": "VerifythatthespecifiedmediaservergroupexistsinNetBackupdatabase.",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatthespecifiedmediaservergroupexistsinNetBackupdatabase.\n■ Verifythatthemediaservergroupisnotspecifiedfor Backupdestinationtypes\ninstoragelifecyclepolicy.\n■ Verifythattheservergroupisnotspecifiedfor Snapshotdestinationtypesin\nstoragelifecyclepolicy.\n■ Verifythatthemediaservergroupisnotspecifiedfor Duplicationdestination\ntypesthatusediskstorageunitinstoragelifecyclepolicy."
    },
    "1505": {
        "code": 1505,
        "desc": "alternatereadserverdoesnotexistorcannotbeusedwherespecified",
        "first_action": "VerifythatthespecifiedalternatereadserverexistsintheNetBackupdatabase.",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatthespecifiedalternatereadserverexistsintheNetBackupdatabase.\n■ Verifythatthealternatereadserverisnotspecifiedfor Backupdestinationtypes\ninstoragelifecyclepolicy.\n■ Verifythatthealternatereadserverisnotspecifiedfor Snapshotdestination\ntypesinstoragelifecyclepolicy."
    },
    "1506": {
        "code": 1506,
        "desc": "dataclassificationdoesnotexist",
        "first_action": "Verifythatthespecifieddataclassificationexistsinthe",
        "full_action": "Verifythatthespecifieddataclassificationexistsinthe\nNetBackupdatabase."
    },
    "1507": {
        "code": 1507,
        "desc": "Invaliddeferredoperationflag",
        "first_action": "Ifyouusedthenbstl -defopcommand,makesurethatthespecifiedargument",
        "full_action": "Dothefollowing:\n■ Ifyouusedthenbstl -defopcommand,makesurethatthespecifiedargument\nisoneofthefollowing:f,F,t,orT.\nFormoreinformationonthe nbstlcommand,seetheNetBackupCommands\nReferenceGuide.\n■ MakesurethattheflagisnotsetfortheprimarySLPoperations:Backup,\nsnapshot,andimport.\n■ Makesurethatthesourcecopyhasfixedretention.\n■ Refertothedetailedlogmessagesformoredetails."
    },
    "1508": {
        "code": 1508,
        "desc": "Storagelifecyclepolicyexceedsmaximumcopies",
        "first_action": "Verifythatthenumberofdestinationsthatyouspecifyin",
        "full_action": "Verifythatthenumberofdestinationsthatyouspecifyin\nthestoragelifecyclepolicydoesnotexceed10."
    },
    "1509": {
        "code": 1509,
        "desc": "Storagelifecyclepolicyexceedsmaximumbackupoperations",
        "first_action": "4.)",
        "full_action": "Verifythatthenumberof Backuptypedestinationsthat\nyouspecifyinthestoragelifecyclepolicyislessthanorequalto4.(Thedefault\nvalueofthe maximum number of allowed simultaneous copiesparameteris\n4.)"
    },
    "1510": {
        "code": 1510,
        "desc": "storagelifecyclepolicycannothavemorethanonesnapshotoperation",
        "first_action": "Verifythatthestoragelifecyclepolicyisnotconfigured",
        "full_action": "Verifythatthestoragelifecyclepolicyisnotconfigured\nwithmorethanone“Snapshot”typeofdestinations."
    },
    "1511": {
        "code": 1511,
        "desc": "storagelifecyclepolicymusthaveatleastonefixedretentionorsnapshot rotationoperation",
        "first_action": "Verifythatthespecifiedstoragelifecyclepolicyhasat",
        "full_action": "Verifythatthespecifiedstoragelifecyclepolicyhasat\nleastonedestinationthatisconfiguredwitha Fixedretentiontype."
    },
    "1512": {
        "code": 1512,
        "desc": "storagelifecyclepolicymusthaveatleastonebackup,import,orsnapshot operation",
        "first_action": "Verifythatthestoragelifecyclepolicyhasatleastone",
        "full_action": "Verifythatthestoragelifecyclepolicyhasatleastone\nBackuptypeofdestination."
    },
    "1513": {
        "code": 1513,
        "desc": "invalidpriority",
        "first_action": "Verifythattheduplicationprioritythatyouspecifyinthe",
        "full_action": "Verifythattheduplicationprioritythatyouspecifyinthe\nstoragelifecyclepolicyisintherangeof0to99999."
    },
    "1514": {
        "code": 1514,
        "desc": "invalidoperationtype",
        "first_action": "Verifythatthedestinationtypethatyouspecifyoneachdestinationinstorage",
        "full_action": "Dothefollowing,asappropriate:\n■ Verifythatthedestinationtypethatyouspecifyoneachdestinationinstorage\nlifecyclepolicyiseither Backup, Duplication,or Snapshot.\n■ Ifyouareusethe nbstlcommandtoconfigurestoragelifecyclepolicy,the\nfollowingarethevalidvaluesforthedestinationtype:0indicates Backup,1\nindicates Duplication,and2indicates Snapshot."
    },
    "1515": {
        "code": 1515,
        "desc": "Multiplexingvalueisnotvalidorcannotbeusedwherespecified 362NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ifyouusethe nbstlcommandtoconfigurestoragelifecyclepolicy,thenverify",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifyouusethe nbstlcommandtoconfigurestoragelifecyclepolicy,thenverify\nthatthevalidvaluesareusedtoindicatethepreservemultiplexingflagforeach\ndestination.Thevalue“T”or“t”indicatestrue(Preservemultiplexing).Thevalue\n“F”or“f”indicatesfalse(donotpreservemultiplexing).\n■ Verifythatdestinationsoftype Backuparenotconfiguredtopreserve\nmultiplexing.\n■ Verifythatdestinationsoftype Snapshotarenotconfiguredtopreserve\nmultiplexing.\n■ Verifythatdestinationsoftype Duplicationthatareusingdiskstorageunitsare\nnotconfiguredtopreservemultiplexing."
    },
    "1516": {
        "code": 1516,
        "desc": "allstorageunitsorgroupsmustbeonthesamemediaserver",
        "first_action": "Verifythatallthedestinationsoftype Backupare",
        "full_action": "Verifythatallthedestinationsoftype Backupare\naccessiblebyatleastonecommonmediaserver."
    },
    "1517": {
        "code": 1517,
        "desc": "Invalidretentionlevel",
        "first_action": "Verifythattheretentionlevelthatyouspecifyoneach",
        "full_action": "Verifythattheretentionlevelthatyouspecifyoneach\ndestinationinstoragelifecyclepolicyisintherangeof0to100."
    },
    "1518": {
        "code": 1518,
        "desc": "backupimageisnotsupportedbystoragelifecyclepolicy",
        "first_action": "VerifythatifaNetBackuppolicyisconfiguredtoperformsnapshotbackupsand",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatifaNetBackuppolicyisconfiguredtoperformsnapshotbackupsand\nusesstoragelifecyclepolicyasitsstoragedestination,thenthespecifiedstorage\nlifecyclepolicymustbeconfiguredwithasnapshotdestination.Otherwise,\nbackupimagesthatarecreatedbythoseNetBackuppoliciesarenotprocessed\nfurtherbystoragelifecyclepolicyforanylifecycleoperations.\n■ VerifythatNetBackuppoliciesthatusethestoragelifecyclepolicyasastorage\ndestinationarenotconfiguredtoperform“snapshots-only”operations.They\nmustcreatebackupsinadditiontosnapshots.TheStoragelifecyclepolicyeven\nthoughconfiguredwithasnapshotdestination,performslifecycleoperationson\nsuchimagesonlyiftheyhaveatleastonebackupcopy."
    },
    "1519": {
        "code": 1519,
        "desc": "Imagesareinprocess",
        "first_action": "Waituntiltheimageprocessingisdone,thenretrythe",
        "full_action": "Waituntiltheimageprocessingisdone,thenretrythe\noperation.Or,terminatetheSLPprocessingfortheneededimages."
    },
    "1521": {
        "code": 1521,
        "desc": "Databasenotavailable",
        "first_action": "Makesurethatthedatabaseserviceisrunning.",
        "full_action": "Dooneofthefollowing:\n■ Makesurethatthedatabaseserviceisrunning.\n■ Makesurethatthediskisnotfull."
    },
    "1522": {
        "code": 1522,
        "desc": "Errorexecutingdatabasequery",
        "first_action": "Examinethelogfilesforthenbstservprocessororiginator",
        "full_action": "Examinethelogfilesforthenbstservprocessororiginator\nID369formoreinformation."
    },
    "1523": {
        "code": 1523,
        "desc": "Invalidfragment",
        "first_action": "ChecktheNetBackupProblemsReportfordetails.",
        "full_action": "ChecktheNetBackupProblemsReportfordetails."
    },
    "1524": {
        "code": 1524,
        "desc": "Duplicateimagerecord",
        "first_action": "ChecktheNetBackupProblemsReportfordetails.",
        "full_action": "Dooneofthefollowing:\n■ ChecktheNetBackupProblemsReportfordetails.\n■ DeletetheduplicateimagefromstoragebecauseNetBackupcannotdoit."
    },
    "1525": {
        "code": 1525,
        "desc": "Invalidlsu",
        "first_action": "ConfiguretheLSUasavaliddiskvolumeinavaliddiskpool,andcreateavalid",
        "full_action": "Dooneofthefollowing:\n■ ConfiguretheLSUasavaliddiskvolumeinavaliddiskpool,andcreateavalid\nstorageunitforit.Associatethisstorageunitwithanimportstoragelifecycle\npolicy.\n■ Reconfigurethereplicationonyourstoragedevicestouseareplicationtarget\ndiskvolume(LSU)thatNetBackuprecognizes."
    },
    "1526": {
        "code": 1526,
        "desc": "Storagelifecyclepolicyexceedsmaximumimportoperations",
        "first_action": "Configurethestoragelifecyclepolicywithonlyoneimport",
        "full_action": "Configurethestoragelifecyclepolicywithonlyoneimport\ndestination."
    },
    "1527": {
        "code": 1527,
        "desc": "storagelifecyclepolicycanhaveonlyoneofbackup,import,andsnapshot operations",
        "first_action": "Configurethestoragelifecyclepolicywithonlyoneimport",
        "full_action": "Configurethestoragelifecyclepolicywithonlyoneimport\ndestinationandadditionaldestinationsoftypeduplicationonly."
    },
    "1528": {
        "code": 1528,
        "desc": "ThesourcecopyforanAutoImageReplicationisnotcapableof replication",
        "first_action": "Ifyouusethecommandline,ensurethatyouspecifythecorrectSLPdestination",
        "full_action": "Dooneofthefollowing:\n■ Ifyouusethecommandline,ensurethatyouspecifythecorrectSLPdestination\nindexnumberforthesourcecopy.\n■ Usetheappropriateindentationtoindicatethecorrectsourcestoragelifecycle\npolicydestinationintheGUI.\n■ Ensurethatthesourceusesastorageunitthatiscapableofreplication.The\nstorageunitisspecifiedbytheSLPdestinationindexontheCLIorbyindentation\nintheGUI.Thatis,checkthepropertiesofthediskvolumeswithinthediskpool\nthatthestorageunitspecifies.\n■ Afteryousetareplicationtarget,youmustrefreshthediskpool.Inthe\nNetBackup Administration Console,intheleftpane,expand Media and\nDevice Management Devices> Disk Pools.Intherightpane,selectthedisk\npoolthatyouwanttoupdate.Inthe Change Disk Pooldialogbox,click Refresh\ntoconfigurethereplicationsettingsforthediskpool."
    },
    "1529": {
        "code": 1529,
        "desc": "ThesourcecopyforAutoImageReplicationmustspecifyastorageunit",
        "first_action": "Ifyouusethecommandline,ensurethatyouspecifythecorrectstoragelifecycle",
        "full_action": "Dooneormoreofthefollowing:\n■ Ifyouusethecommandline,ensurethatyouspecifythecorrectstoragelifecycle\npolicydestinationindexnumberforthesourcecopy.\n■ Ensurethatyouusetheappropriateindentationtoindicatethecorrectsource\nstoragelifecyclepolicydestinationintheGUI.\n■ Ensurethatthesourcethatisspecifiedbyeitherthestoragelifecyclepolicy\ndestinationindexontheCLIorbyindentationintheGUIusesastorageunit\n(notastorageunitgroup,storagelifecyclepolicyorAnyAvailable)thatiscapable\nofreplication.Thatis,checkthepropertiesofthediskvolumeswithinthedisk\npoolthatthestorageunitspecifies.\n■ Ensurethatyouarenotusingastorageunitgroupforreplication.Forthesource\ncopy,selectastorageunitthatisnotinastorageunitgroup.Forthetarget,do\nnotselectastorageunitgroup."
    },
    "1530": {
        "code": 1530,
        "desc": "OnlyoneAutoImageReplicationallowedpercopy",
        "first_action": "Ifyouusethecommandline,ensurethatyouspecifythecorrectstoragelifecycle",
        "full_action": "Dooneofthefollowing:\n■ Ifyouusethecommandline,ensurethatyouspecifythecorrectstoragelifecycle\npolicydestinationindexnumberforthesourcecopy.\n■ Ensurethatyouusetheappropriateindentationtoindicatethecorrectsource\nstoragelifecyclepolicydestinationintheGUI.\n■ Ensurethatthesourcethatisspecifiedbyeitherthestoragelifecyclepolicy\ndestinationindexontheCLIorbyindentationintheGUIdoesnothavemore\nthanoneAutoImageReplicationdestinationspecifyingitasitssourcecopy."
    },
    "1531": {
        "code": 1531,
        "desc": "Animportstoragelifecyclepolicyrequiresonecopywithremoteretention type",
        "first_action": "Changeoneofthedestinationsinthestoragelifecyclepolicytousetheremote",
        "full_action": "Addadestinationtothestoragelifecyclepolicythatuses\ntheremoteretentiontype.\nDooneofthefollowing:\n■ Changeoneofthedestinationsinthestoragelifecyclepolicytousetheremote\nretentiontype.Ifthestoragelifecyclepolicyhasonlyonedestinationthatisan\nimportdestination,thenitmustbearemoteretentiontype.\n■ Addadestinationtothestoragelifecyclepolicywhichusestheremoteretention\ntype."
    },
    "1532": {
        "code": 1532,
        "desc": "ImportfailedbecausetheimportedimagespecifiesanSLPnamewhich doesnotexist",
        "first_action": "Verifythatthestoragelifecyclepolicyinthesourcedomainwhereyouconfigured",
        "full_action": "Dooneofthefollowing:\n■ Verifythatthestoragelifecyclepolicyinthesourcedomainwhereyouconfigured\nanAutoImageReplicationmatchesthestoragelifecyclepolicyinthedestination\ndomainwhereyouconfiguredtheimport.Thematchiscase-sensitive.\n■ Addastoragelifecyclepolicywithanimportdestinationusingthesamename\nasyourstoragelifecyclepolicyinthesourcedomain."
    },
    "1533": {
        "code": 1533,
        "desc": "Importfailedbecausetheimportedimagedataclassisdifferentthan theSLPdataclass",
        "first_action": "Changethedataclassificationofthestoragelifecyclepolicyinthesourcedomain",
        "full_action": "Dooneofthefollowing:\n■ Changethedataclassificationofthestoragelifecyclepolicyinthesourcedomain\nwhereyouconfiguredanAutoImageReplicationtomatchthefollowing:the\ndataclassificationinthedestinationdomainwhereyouhaveconfiguredthe\nimport.Thematchiscase-sensitive.\nVerifythatthestoragelifecyclepolicyinthesourcedomainwhereyouconfigured\nanAutoImageReplicationmatchesthefollowing:thestoragelifecyclepolicyin\nthedestinationdomainwhereyouconfiguredtheimport.Thematchis\ncase-sensitive.\n■ Changethedataclassificationofthestoragelifecyclepolicyinthedestination\ndomainwhereyouconfiguredanAutoImageReplicationtomatchthefollowing:\nthedataclassificationinthesourcedomainwhereyouhaveconfiguredthe\nimport.Thematchiscase-sensitive."
    },
    "1534": {
        "code": 1534,
        "desc": "ImportfailedbecausetheimportedimagespecifiesanSLPnamewith noimportoperation",
        "first_action": "Useadifferentstoragelifecyclepolicynameinthesource",
        "full_action": "Useadifferentstoragelifecyclepolicynameinthesource\ndomainwhereyouconfiguredanAutoImageReplication.Thisnamemustmatch\nastoragelifecyclepolicynamewithanimportdestinationinthedestinationdomain\nwhereyouhaveconfiguredtheimport.Thematchiscase-sensitive."
    },
    "1535": {
        "code": 1535,
        "desc": "ImportfailedbecausetheimportedimagebackupIDconflictswithan existingimage",
        "first_action": "Deletetheduplicateimagefromstoragebecause",
        "full_action": "Deletetheduplicateimagefromstoragebecause\nNetBackupcannotdeleteit.Usethefollowingcommand:\n# bpimage -deletecopy # -backupid backupid\nwhere#isthecopynumberoftheimagethatyouwanttodelete."
    },
    "1536": {
        "code": 1536,
        "desc": "Thestorageunitorstorageunitgroupcannotbedeletedbecausean SLPreferencesit",
        "first_action": "RunthefollowingcommandtodisplayallversionsofeachSLP:",
        "full_action": "Usethe nbstlcommandtoviewandchangetheolder\nSLPversions.Dothefollowingintheorderlisted:\n■ RunthefollowingcommandtodisplayallversionsofeachSLP:\n# nbstl -L -all_versions\n■ DeterminethenameandversionofeachSLPthatreferencesthestorageunit\norstorageunitgroup.\n■ Runthefollowingcommandtoreplacethestorageunit(group)tobedeleted\nwiththenameofadifferentstorageunit.\n# nbstl <SLP_name> -modify_version <version_number>...\nFormoreinformationonstoragelifecyclepolicyversions,seetheNetBackup\nAdministrator’sGuide,VolumeI."
    },
    "1537": {
        "code": 1537,
        "desc": "Backuppolicyandstoragelifecyclepolicyhaveconflictingconfigurations",
        "first_action": "Inthe NetBackup Administration Console,locatethe",
        "full_action": "Inthe NetBackup Administration Console,locatethe\nChange Storage Lifecycle PolicydialogfortheSLPinquestion.Thenrunthe\nValidationReporttodisplaythespecificconflictsthatpertaintotheSLP.Correct\nthoseconflicts."
    },
    "1538": {
        "code": 1538,
        "desc": "DataclassificationintheSLPconflictswithbackuppolicy",
        "first_action": "ChangethepolicytoreferenceanSLPwithamatchingdataclassification",
        "full_action": "Dooneofthefollowing:\n■ ChangethepolicytoreferenceanSLPwithamatchingdataclassification\n■ ChangethedataclassificationineitherthebackuppolicyortheSLPsothat\ntheymatch."
    },
    "1539": {
        "code": 1539,
        "desc": "Backuppolicygeneratessnapshotsbutstoragelifecyclepolicydoesnot handlethem",
        "first_action": "ChangethebackuppolicytouseanSLPthatprovidessnapshotsupport.",
        "full_action": "Dooneofthefollowing:\n■ ChangethebackuppolicytouseanSLPthatprovidessnapshotsupport.\n■ Changethebackuppolicysoitdoesnotgeneratesnapshots.\n■ ChangetheSLPtoincludeasnapshotoperation."
    },
    "1540": {
        "code": 1540,
        "desc": "SLPexpectssnapshotsbutbackuppolicydoesnotcreatethemwith SLPmanagementenabled",
        "first_action": "Findandexpiretheexistingsnapshotwhichisnolonger",
        "full_action": "Findandexpiretheexistingsnapshotwhichisnolonger\nneeded."
    },
    "1541": {
        "code": 1541,
        "desc": "Snapshotcreationfailed.Themaximumsnapshotlimitforthepolicyhas beenexceededandnoexistingsnapshotsareeligibleforexpiration.",
        "first_action": "Donottrytoexpireasnapshotcopythatisstillpending",
        "full_action": "Donottrytoexpireasnapshotcopythatisstillpending\norhasnotreacheditsretentionperiod.Checkthemaximumsnapshotlimitsetting\ninyour Backup Policy>Attributes>Snapshot Options."
    },
    "1542": {
        "code": 1542,
        "desc": "Anexistingsnapshotisnolongervalidorcannotbemountedfor subsequentoperations",
        "first_action": "Runanewbackupjobtogenerateanewsnapshot.",
        "full_action": "Runanewbackupjobtogenerateanewsnapshot."
    },
    "1543": {
        "code": 1543,
        "desc": "PolicytypeisnotcompatiblewithSLPoperations",
        "first_action": "ChooseadifferentSLPthatiscompatiblewiththepolicy",
        "full_action": "ChooseadifferentSLPthatiscompatiblewiththepolicy\ntype."
    },
    "1545": {
        "code": 1545,
        "desc": "ScheduletypeisnotcompatiblewithSLPoperations",
        "first_action": "ChooseadifferentSLPthatiscompatiblewiththeschedule",
        "full_action": "ChooseadifferentSLPthatiscompatiblewiththeschedule\ntype."
    },
    "1546": {
        "code": 1546,
        "desc": "CapacitymanagedretentiontypeisnotcompatiblewithSLPoperations",
        "first_action": "ChooseadifferentSLPthatiscompatiblewiththeschedule",
        "full_action": "ChooseadifferentSLPthatiscompatiblewiththeschedule\ntype."
    },
    "1547": {
        "code": 1547,
        "desc": "Expireaftercopyretentionrequiresadependentcopy",
        "first_action": "Nooperationscanbeperformedonthissnapshot.Expire",
        "full_action": "Nooperationscanbeperformedonthissnapshot.Expire\nitfromthecatalog."
    },
    "1548": {
        "code": 1548,
        "desc": "Retentiontypeisnotcompatiblewithsnapshotoperation",
        "first_action": "Chooseadifferentretentiontype.",
        "full_action": "Dooneofthefollowing:\n■ Chooseadifferentretentiontype.\n■ IfthebackuppolicyisconfiguredforReplicationDirector,openthebackup\npolicy.Inthe Attributestab,click OptionstodisplaytheReplicationDirector\noptions.Ifthevaluesforthe Maximum Snapshotsdonotinclude Managed\nby SLP Retention,select0(zero)instead.Avalueof0indicatesthe Managed\nby SLP Retentionselection.\n■ Forcloudsnapshotreplicationonly,fixedretentiontypeissupported."
    },
    "1549": {
        "code": 1549,
        "desc": "TIRinformationselectionisnotcompatiblewithSLPoperations",
        "first_action": "RemovetheTIRinformationselectionfromthebackuppolicy.",
        "full_action": "Dooneofthefollowing:\n■ RemovetheTIRinformationselectionfromthebackuppolicy.\n■ ChooseadifferentSLPtousewiththebackuppolicy."
    },
    "1552": {
        "code": 1552,
        "desc": "Thesourceandtargetstorageunitsarenotvalidreplicationpartners.",
        "first_action": "Runthefollowingcommandtogetalistofmatchingtargetstorageunitsor",
        "full_action": "Dooneofthefollowing:\n■ Runthefollowingcommandtogetalistofmatchingtargetstorageunitsor\ngroupsforthegivensourcestorageunitorgroup:\n# nbdevquery -listreptargets -stunit source_stu_or_group\n■ Rerunthe nbstlcommandwiththetargetstorageunitorgroupfromthelist\nthatthe nbdevquerycommanddisplays.\n■ Runthebpstsinfo -licommandandchecktheoutputforthestorageserver\nname.Thenamethatyouusetocreatethestorageservermustmatchthis\nname.\n■ EnsurethatNetBackupisconfiguredafterthestorageserverconfigurationis\ncomplete.Ifnot,usethe Change Disk Pooldialogofthe NetBackup\nAdministration Consoleorthenbdevconfig -updatedpcommandtorefresh\neachdiskpoolofthestorageserver."
    },
    "1553": {
        "code": 1553,
        "desc": "CheckpointsarenotallowedwithSLPoperations",
        "first_action": "Removethecheckpointrestartselectionfromthebackuppolicy.",
        "full_action": "Dooneofthefollowing:\n■ Removethecheckpointrestartselectionfromthebackuppolicy.\n■ ChooseadifferentSLPtousewiththebackuppolicy."
    },
    "1554": {
        "code": 1554,
        "desc": "Storageunitsnapshotcapabilityisnotcompatiblewithoperation characteristics",
        "first_action": "Chooseastorageunitthatsupportsthecorrectcapabilities.",
        "full_action": "Chooseastorageunitthatsupportsthecorrectcapabilities."
    },
    "1556": {
        "code": 1556,
        "desc": "TheSLPdeletionfailedbecauseabackuppolicyreferstoit.",
        "first_action": "ChangethebackuppoliciestouseotherSLPsorstorage",
        "full_action": "ChangethebackuppoliciestouseotherSLPsorstorage\nunits.ThentryagaintodeletetheSLP."
    },
    "1557": {
        "code": 1557,
        "desc": "Mustspecifymirrorretentionwhentargetstorageunitismirrorcapable.",
        "first_action": "Ifyouuseda nbstlcommandtoconfigurethestorage",
        "full_action": "Ifyouuseda nbstlcommandtoconfigurethestorage\nlifecyclepolicy,rerunthecommandafterthefollowing:Specifythemirrorretention\ntypeforthereplicationoperationcorrespondingtothestorageunitthatis\nmirror-capable.Usethebpstulist -Ucommandtoviewthestorageunitproperties.\nIftheerroroccurswhenyouconfigurethestoragelifecyclepolicybyusingtheGUI,\nsubmitaproblemreportandprovidetheappropriatelogs."
    },
    "1558": {
        "code": 1558,
        "desc": "Mirrorretentionisnotallowedwhentargetstorageunitisnotmirror capable.",
        "first_action": "Ucommandtoviewthestorageunitproperties.Iftheerroroccurswhenyou",
        "full_action": "Ifyouuseda nbstlcommandtoconfigurethestorage\nlifecyclepolicy,rerunthecommandafteryoudothefollowing:Specifythe\nappropriateretentiontype(otherthanmirrorretention)forthereplicationoperation\ncorrespondingtothestorageunitthatisnon-mirrorcapable.Usethe bpstulist\n-Ucommandtoviewthestorageunitproperties.Iftheerroroccurswhenyou\nconfigurethestoragelifecyclepolicybyusingtheGUI,submitaproblemreportand\nprovidetheappropriatelogs."
    },
    "1559": {
        "code": 1559,
        "desc": "SLPreferencedinpolicyorschedulenotfound",
        "first_action": "CheckthespellingoftheSLPusedinthepolicy.TheSLP",
        "full_action": "CheckthespellingoftheSLPusedinthepolicy.TheSLP\ndisplayedinthe NetBackup Administration Consoleorthenbstlcommandcan\nbeusedtolisttheSLPsthathavebeendefined.SelectoneofthedefinedSLPsto\nuseinthebackuppolicyorcreateonewiththedesiredname."
    },
    "1560": {
        "code": 1560,
        "desc": "Fixedorrotationretentionrequiredwithoutareplicationoperation",
        "first_action": "Addanoperationwiththerequiredretentionorchange",
        "full_action": "Addanoperationwiththerequiredretentionorchange\ntheretentionofanexistingoperation."
    },
    "1561": {
        "code": 1561,
        "desc": "PolicyusingNDMPconflictswithmultiple Backup From Snapshot operationsinstoragelifecyclepolicy",
        "first_action": "ChangethepolicytypeordatamovertypesothatitisnotNDMP.",
        "full_action": "Dooneofthefollowing:\n■ ChangethepolicytypeordatamovertypesothatitisnotNDMP.\n■ UseadifferentSLPthatdoesnotcontainmultiple Backup From Snapshot\noperations."
    },
    "1562": {
        "code": 1562,
        "desc": "Backupschedulegeneratessnapshotsbutstoragelifecyclepolicydoes nothandlethem",
        "first_action": "SelectanSLPthatbeginswithaSnapshotoperationso",
        "full_action": "SelectanSLPthatbeginswithaSnapshotoperationso\nthatitcanprocessthesnapshotgeneratedbythebackuppolicyandschedule."
    },
    "1563": {
        "code": 1563,
        "desc": "SLPexpectssnapshotsbutbackupscheduledoesnotcreatethem",
        "first_action": "SelectanSLPthatdoesnotbeginwitha Snapshot",
        "full_action": "SelectanSLPthatdoesnotbeginwitha Snapshot\noperation."
    },
    "1564": {
        "code": 1564,
        "desc": "Storagelifecyclepolicycontainserrors",
        "first_action": "Checktheothererrorsthataredisplayed.",
        "full_action": "Checktheothererrorsthataredisplayed."
    },
    "1565": {
        "code": 1565,
        "desc": "PolicysnapshotmethodisnotcompatiblewithSLPsnapshotoperations 379NetBackupstatuscodes NetBackup status codes",
        "first_action": "UseadifferentSLPthatdoesnotcontainunsupported",
        "full_action": "UseadifferentSLPthatdoesnotcontainunsupported\noperations."
    },
    "1566": {
        "code": 1566,
        "desc": "Storageunitrequiredforsnapshotoperationwhennootheroperation present",
        "first_action": "Addastorageunittothe Snapshotoperation.",
        "full_action": "Addastorageunittothe Snapshotoperation."
    },
    "1567": {
        "code": 1567,
        "desc": "OnlyoneNDMPbackupofasnapshotperbackupIDisallowed",
        "first_action": "ModifytheSLPsothatitcontainsonlyoneBackupFromSnapshotoperation.",
        "full_action": "Dooneofthefollowing:\n■ ModifytheSLPsothatitcontainsonlyoneBackupFromSnapshotoperation.\n■ ModifythebackuppolicysothatitusesadifferentSLP."
    },
    "1568": {
        "code": 1568,
        "desc": "Onlyone Index From Snapshotoperationisallowedperstoragelifecycle policy",
        "first_action": "ChangethebackuppoliciestouseotherSLPsorstorage",
        "full_action": "ChangethebackuppoliciestouseotherSLPsorstorage\nunits.ThentryagaintodeletetheSLP."
    },
    "1569": {
        "code": 1569,
        "desc": "Snapshotstorageunitisnotconfiguredforprimarysnapshots.Itcannot beusedinsnapshotoperation.",
        "first_action": "Selectadifferentstorageunitthatissnapshot-capabletouseinthe Snapshot",
        "full_action": "Dooneofthefollowing:\n■ Selectadifferentstorageunitthatissnapshot-capabletouseinthe Snapshot\noperation.\n■ Changetheconfigurationofthedesiredstorageunitsothatitsupportsprimary\nsnapshotoperations."
    },
    "1570": {
        "code": 1570,
        "desc": "Policytypedoesnotsupport Index from Snapshot",
        "first_action": "SelectadifferentSLPthatdoesnotcontainan Index",
        "full_action": "SelectadifferentSLPthatdoesnotcontainan Index\nfrom Snapshotoperation"
    },
    "1571": {
        "code": 1571,
        "desc": "Datamovertypespecifiedinpolicydoesnotsupport Index from Snapshot",
        "first_action": "SelectadifferentSLPthatdoesnotcontainan Index",
        "full_action": "SelectadifferentSLPthatdoesnotcontainan Index\nfrom Snapshotoperation."
    },
    "1572": {
        "code": 1572,
        "desc": "Storageunitmustbespecifiedforthisoperation",
        "first_action": "AddastorageunittotheSLPoperation.",
        "full_action": "AddastorageunittotheSLPoperation."
    },
    "1573": {
        "code": 1573,
        "desc": "BackupimagecannotbeexpiredbecauseitsSLPprocessingisnotyet complete",
        "first_action": "WaituntilSLPprocessingforthatimageiscomplete,thenretrytheexpiration",
        "full_action": "Dooneofthefollowing:\n■ WaituntilSLPprocessingforthatimageiscomplete,thenretrytheexpiration\noperation.\n■ Usethe nbstlutil -cancelcommandtocancelfurtherprocessingonthe\nrelevantimage.Thenretrytheexpirationoperation.\n■ Addthe -force_not_completeoptiontothe bpexpdatecommandtoforce\nexpirationeveniftheimage-copyisnotSLPcomplete."
    },
    "1574": {
        "code": 1574,
        "desc": "DataClassificationnamecannotbe'Any'whilecreatingnewdata classification",
        "first_action": "Useadifferentnameandtryagain.",
        "full_action": "Useadifferentnameandtryagain."
    },
    "1575": {
        "code": 1575,
        "desc": "DataClassificationautocreationfailed",
        "first_action": "Manuallycreatethedataclassificationonthemaster",
        "full_action": "Manuallycreatethedataclassificationonthemaster\nserverwiththesamenameasthatoftheimagebeingimported."
    },
    "1576": {
        "code": 1576,
        "desc": "Topologyvalidationfailed",
        "first_action": "Checkthatthemediaserversthatareassociatedwiththestorageserversare",
        "full_action": "Dothefollowing:\n■ Checkthatthemediaserversthatareassociatedwiththestorageserversare\nrunning.\n■ Checktheconnectivitybetweenthemediaserver(orclient)andthestorage\nserver(NetAppOnCommandserver).\n■ Checkthedetailedmessagessuppliedwiththiserrortodeterminethe\nvendor-specificerrors."
    },
    "1577": {
        "code": 1577,
        "desc": "StorageunitintheSLPdoesnotmatchtheacceleratorattributeinpolicy",
        "first_action": "SelectadifferentstorageunitfortheSLPthatdoessupport",
        "full_action": "SelectadifferentstorageunitfortheSLPthatdoessupport\ntheacceleratorbackupoperation."
    },
    "1578": {
        "code": 1578,
        "desc": "Invalidwindowcloseoptions",
        "first_action": "Ifyouusedthenbstl -wcoptcommand,makesurethat",
        "full_action": "Ifyouusedthenbstl -wcoptcommand,makesurethat\nthespecifiedargumentiseitherSFNorSHN.\nFormoreinformationonthenbstlcommand,pleaseseetheNetBackupCommands\nReferenceGuide."
    },
    "1579": {
        "code": 1579,
        "desc": "Oneormoreimageswerenotprocessedbecausethewindowclosed",
        "first_action": "Thisbehaviorisexpectedandnoactionisnecessary.",
        "full_action": "Thisbehaviorisexpectedandnoactionisnecessary.\nProcessingresumeswhenthenextwindowopens."
    },
    "1580": {
        "code": 1580,
        "desc": "VMwarepolicywithPFIenabledrequiresanSLP",
        "first_action": "UsetheVMwarepolicywithoutReplicationDirector,or",
        "full_action": "UsetheVMwarepolicywithoutReplicationDirector,or\nprovideanSLPthathasatleastaSnapshotoperation."
    },
    "1581": {
        "code": 1581,
        "desc": "Non-applicationconsistentVMwarepolicyisnotcompatiblewith snapdupeoperations",
        "first_action": "EnableApplicationConsistency,orremovetheBackup",
        "full_action": "EnableApplicationConsistency,orremovetheBackup\nfromSnapshotoperationfromtheSLPdefinition."
    },
    "1582": {
        "code": 1582,
        "desc": "ApplicationconsistentVMwarepolicyrequiresVMquiesce",
        "first_action": "DisableApplicationConsistencyorenablevirtualmachine",
        "full_action": "DisableApplicationConsistencyorenablevirtualmachine\nquiesce."
    },
    "1583": {
        "code": 1583,
        "desc": "VMwarepolicywithPFIenabledrequiresVIPautodiscovery",
        "first_action": "Enableautomaticdiscoveryofvirtualmachines.",
        "full_action": "Enableautomaticdiscoveryofvirtualmachines."
    },
    "1584": {
        "code": 1584,
        "desc": "VMwarepolicywith'PersistentFrozenImage'enabledrequiresschedule typeofFullBackup",
        "first_action": "Useafullscheduleandremoveallincrementalschedules.",
        "full_action": "Useafullscheduleandremoveallincrementalschedules."
    },
    "1585": {
        "code": 1585,
        "desc": "Backupimagecannotbeexpiredbecausenotalldependentcopiesare expired",
        "first_action": "Waitforthedependentimagestobeeligibleforexpiration",
        "full_action": "Waitforthedependentimagestobeeligibleforexpiration\nwhentheirSLPstatetransitionsintoIMAGE_COMPLETEstate.Also,youcan\ncanceltheSLPoperationsonthedependentimages."
    },
    "1586": {
        "code": 1586,
        "desc": "SLPoperationwascanceled",
        "first_action": "Noactionisrequired.",
        "full_action": "Noactionisrequired."
    },
    "1587": {
        "code": 1587,
        "desc": "Storagelifecyclepolicycannothavebothtargetanduntargetreplication toremotemaster",
        "first_action": "Donotmixthetargetedanduntargetedreplication",
        "full_action": "Donotmixthetargetedanduntargetedreplication\noperationtoaremotemaster."
    },
    "1588": {
        "code": 1588,
        "desc": "Targetmasterserverisalreadyusedinoneofthereplicationstoremote master 386NetBackupstatuscodes NetBackup status codes",
        "first_action": "Definealltargetedreplicationoperationswithdistinct",
        "full_action": "Definealltargetedreplicationoperationswithdistinct\ntargetmasterserver."
    },
    "1589": {
        "code": 1589,
        "desc": "Cannotconnecttospecifiedtargetmasterserver",
        "first_action": "Checkthatallservicesonsourcedomainandtarget",
        "full_action": "Checkthatallservicesonsourcedomainandtarget\ndomainarerunning."
    },
    "1590": {
        "code": 1590,
        "desc": "CannotfindspecifiedtargetimportSLP",
        "first_action": "EnteravalidnameofthetargetdomainSLPwiththe",
        "full_action": "EnteravalidnameofthetargetdomainSLPwiththe\nimportoperation,inthetargetedreplicationoperationofthesourcedomain’sSLP."
    },
    "1591": {
        "code": 1591,
        "desc": "NoimportSLP(s)foundwithcompatiblereplicationtargetdevice.",
        "first_action": "Correctoneormoreofthepossibleproblems.",
        "full_action": "Correctoneormoreofthepossibleproblems."
    },
    "1592": {
        "code": 1592,
        "desc": "TrustedmasterserversarebeingreferredbyoneormoreStorage LifecyclePolicies(SLPs)onthesourceortargetdomain. 387NetBackupstatuscodes NetBackup status codes",
        "first_action": "DeleteorchangetheSLPssotheydonotrefertodomain",
        "full_action": "DeleteorchangetheSLPssotheydonotrefertodomain\nB,thentrytodeletedomainBfromdomainAagain."
    },
    "1593": {
        "code": 1593,
        "desc": "ReplicationDirectorforVMwarepolicyrequiresmappedbackups",
        "first_action": "Enablemapping.",
        "full_action": "Enablemapping."
    },
    "1594": {
        "code": 1594,
        "desc": "FailedtodeterminediskmediaID",
        "first_action": "Recheckthestorageserver,diskpool,andstorageunit",
        "full_action": "Recheckthestorageserver,diskpool,andstorageunit\nconfigurations."
    },
    "1596": {
        "code": 1596,
        "desc": "Selectastoragelifecyclepolicythathasnosnapshotoperationasa policy’sStorageDestination 388NetBackupstatuscodes NetBackup status codes",
        "first_action": "Selectastoragelifecyclepolicythathasnosnapshot",
        "full_action": "Selectastoragelifecyclepolicythathasnosnapshot\noperationasthepolicystoragedestination."
    },
    "1597": {
        "code": 1597,
        "desc": "ReplicationDirectorforOraclepolicyrequiresanSLP",
        "first_action": "ConfigureanSLPwithaSnapshotasthefirstoperation",
        "full_action": "ConfigureanSLPwithaSnapshotasthefirstoperation\nandReplicationasasubsequentoperation.SpecifythisSLPastheOverridepolicy\nstorageselectionontheFullschedule."
    },
    "1598": {
        "code": 1598,
        "desc": "OraclepolicywithPFIandFIenabledrequiresanSLP",
        "first_action": "ConfigureanSLPwithaSnapshotasthefirstoperation.",
        "full_action": "ConfigureanSLPwithaSnapshotasthefirstoperation.\nSpecifythisSLPastheOverridepolicystorageselectionontheFullschedule."
    },
    "1599": {
        "code": 1599,
        "desc": "ApplicationschedulestorageselectioncannotbeasnapshotSLP",
        "first_action": "Specifyanon-SLPstorage(basicdisk,tape,advanced",
        "full_action": "Specifyanon-SLPstorage(basicdisk,tape,advanced\ndisk,etc.)oranSLPwithBackupasthefirstoperationforanOverridepolicystorage\nselectionontheApplicationschedule"
    },
    "1600": {
        "code": 1600,
        "desc": "ThePolicystorageisasnapshotSLPandtheApplicationscheduledoes notoverridethepolicystorageselection.SnapshotSLPstorageisnotallowedon anApplicationschedule.",
        "first_action": "Specifyanon-SLPstorage(basicdisk,tape,advanced",
        "full_action": "Specifyanon-SLPstorage(basicdisk,tape,advanced\ndisk,etc.)oranSLPwithBackupasthefirstoperationforthePolicystorageoras\ntheOverridepolicystorageselectionontheApplicationschedule."
    },
    "1601": {
        "code": 1601,
        "desc": "FullschedulerequiresasnapshotSLP",
        "first_action": "ConfigureanSLPwithaSnapshotasthefirstoperation.",
        "full_action": "ConfigureanSLPwithaSnapshotasthefirstoperation.\nSpecifythisSLPastheOverridepolicystorageselectionontheFullschedule."
    },
    "1602": {
        "code": 1602,
        "desc": "ThePolicystorageisnotasnapshotSLPandtheFullscheduledoes notoverridethepolicystorageselection.SnapshotSLPstorageisrequiredonthe Fullschedule.",
        "first_action": "SpecifyeitheranSLPwithaSnapshotasthefirstoperation",
        "full_action": "SpecifyeitheranSLPwithaSnapshotasthefirstoperation\nforthePolicystorageorastheOverridepolicystorageselectionontheFull\nschedule."
    },
    "1603": {
        "code": 1603,
        "desc": "FailedtosavetargetSLPvolumeinformation",
        "first_action": "TakeactionasdictatedbytheEMMlogs.",
        "full_action": "TakeactionasdictatedbytheEMMlogs."
    },
    "1604": {
        "code": 1604,
        "desc": "NoimportSLP(s)foundwithcompatibledataclass.",
        "first_action": "No specific recommended action found in the manual.",
        "full_action": ""
    },
    "1608": {
        "code": 1608,
        "desc": "Theregionassetthatisusedasacloudsnapshotreplicationdestination doesnotexist.Enteravalidregionasset.",
        "first_action": "VerifytheregionassetIDandperformtheoperationagain.",
        "full_action": "VerifytheregionassetIDandperformtheoperationagain."
    },
    "1609": {
        "code": 1609,
        "desc": "Theregionassetisalreadyusedasacloudsnapshotreplication destination.Provideadifferentregionasset. 391NetBackupstatuscodes NetBackup status codes",
        "first_action": "Usemultipleschedulesoruseadifferentregionasset.",
        "full_action": "Usemultipleschedulesoruseadifferentregionasset."
    },
    "1610": {
        "code": 1610,
        "desc": "TheprovidedregionassetsassociatewithadifferentSnapshotManagers. TheprovidedregionassetsmustassociatewiththesameSnapshotManager.",
        "first_action": "Ensurethatspecifiedregionassetsassociatewiththe",
        "full_action": "Ensurethatspecifiedregionassetsassociatewiththe\nsameSnapshotManager.Updatethecloudproviderplug-inconfigurationdetails\naccordingly."
    },
    "1611": {
        "code": 1611,
        "desc": "Theassetsthataresubscribedtotheprotectionplanbelongtodifferent SnapshotManagers.SubscribedassetsmustbelongtothesameSnapshot Manager.",
        "first_action": "FortheassetsthatareassociatedwithdifferentSnapshot",
        "full_action": "FortheassetsthatareassociatedwithdifferentSnapshot\nManagers,createdifferentprotectionplans."
    },
    "1612": {
        "code": 1612,
        "desc": "SomeoftheselectedassetsbelongtoaSnapshotManagerotherthan theSnapshotManagerofthesnapshotreplicationdestinationregionasset.The assetsmustbelongtothesameSnapshotManager.",
        "first_action": "Ensurethattheregionassetsassociatewiththesame",
        "full_action": "Ensurethattheregionassetsassociatewiththesame\nSnapshotManager.Updatethecloudproviderplug-inconfigurationdetails\naccordingly."
    },
    "1613": {
        "code": 1613,
        "desc": "Forsomeoftheselectedassets,thesourceregionissameasthecloud snapshotreplicationdestinationregion.Thesourceregionandthecloudsnapshot replicationdestinationregionmustbedifferent.",
        "first_action": "Thesourceregionandthecloudsnapshotreplication",
        "full_action": "Thesourceregionandthecloudsnapshotreplication\ndestinationregionmustbedifferent."
    },
    "1614": {
        "code": 1614,
        "desc": "CloudsnapshotreplicationissupportedonlyforAmazoncloudassets.",
        "first_action": "SkiptheassetsthatdonotbelongtoAmazoncloud",
        "full_action": "SkiptheassetsthatdonotbelongtoAmazoncloud\nprovider."
    },
    "1615": {
        "code": 1615,
        "desc": "Cloudsnapshotreplicationisnotsupportedfortheassettype region.",
        "first_action": "Skiptheassetwithtype region.",
        "full_action": "Skiptheassetwithtype region."
    },
    "1616": {
        "code": 1616,
        "desc": "Checkpointsareonlyallowedforthe Backup from Snapshot storage lifecyclepolicyoperation. 393NetBackupstatuscodes NetBackup status codes",
        "first_action": "Updatethebackuppolicytouse Backup from Snapshot",
        "full_action": "Updatethebackuppolicytouse Backup from Snapshot\nstorage lifecycleoperationbeforecheckpointfunctionalityisenabled."
    },
    "1617": {
        "code": 1617,
        "desc": "Cloudsnapshotindexingisnotsupportedforthespecifiedasset.",
        "first_action": "EnsurethattheSnapshotManagerisdeployedinthesameregionasthe",
        "full_action": "Performthefollowing,asappropriate:\n■ EnsurethattheSnapshotManagerisdeployedinthesameregionasthe\nspecifiedasset.\n■ ReviewtheSnapshotManagersupportedversionsforindexing."
    },
    "1618": {
        "code": 1618,
        "desc": "ThisretentionperiodisincompatiblewithWORMstorageexpiration duration.Thelockminimumandmaximumdurationcanbefoundindiskpool properties.Anupdatetodiskpoolpropertiesmaybeneededifconfigurationchanges havebeenmadetotheunderlyingstorage.",
        "first_action": "Thefollowingproceduremaybenecessaryonceyouare",
        "full_action": "Thefollowingproceduremaybenecessaryonceyouare\nsurethattheretentionlevelmatchestherangetheunderlyingthestoragevolume\nallows.ThisprocedureonlyappliesiftheNetBackupAdministrationConsoleisin\nusetocreatethepolicy.\nTo adjust the retention level\n1 Savethepolicyschedulewiththedesiredretentionlevel,butwithstorage\nselectedas any available.\n2 Editthepolicyagain,andnowselectthedesiredstorageunitinthepolicy\nattributes."
    },
    "1630": {
        "code": 1630,
        "desc": "WhileconfiguringaNetBackuppolicywiththeCohesitysnapshotoption (VSO) FIM,youmustselectanSLPas Policy storagedestination.",
        "first_action": "Select Policy storageas storage lifecyclepolicy.Ifyou",
        "full_action": "Select Policy storageas storage lifecyclepolicy.Ifyou\nselect STUasthe Policy storageoption,select Override policy storage selection\nwiththe SLPoption."
    },
    "1633": {
        "code": 1633,
        "desc": "InvalidmediaserverisprovidedintheAPIrequest.",
        "first_action": "ProvideavalidNetBackupmediaservername.",
        "full_action": "ProvideavalidNetBackupmediaservername."
    },
    "1634": {
        "code": 1634,
        "desc": "UnabletoprocesstheEMMrequest.",
        "first_action": "CheckwhethertheEMMserviceisupandrunning.",
        "full_action": "Performthefollowingasappropriate:\n■ CheckwhethertheEMMserviceisupandrunning.\n■ Todiagnosetheissue,reviewtheEMMserverlogsforissuesandtroubleshoot\nasnecessary."
    },
    "1635": {
        "code": 1635,
        "desc": "UnabletoconnectwiththeEMMserver.",
        "first_action": "TroubleshootanyEMMserverconnectionfailureissues.",
        "full_action": "TroubleshootanyEMMserverconnectionfailureissues."
    },
    "1636": {
        "code": 1636,
        "desc": "BackuptimerangefilterisnotsupportedintheAPIrequest.",
        "first_action": "ChangetheAPIrequestsothatitdoesnotusethebackup",
        "full_action": "ChangetheAPIrequestsothatitdoesnotusethebackup\ntimerangefilter(greaterthanandlesserthan)."
    },
    "1637": {
        "code": 1637,
        "desc": "DuplicatefiltersarenotsupportedintheAPIrequest.",
        "first_action": "YoucannotusethesamefiltertwiceintheAPIrequest.",
        "full_action": "YoucannotusethesamefiltertwiceintheAPIrequest.\nReviewtheAPIrequestandremoveanyofthesamefiltersthatareusedtwice."
    },
    "1641": {
        "code": 1641,
        "desc": "TrueimagerestoreissupportedonlyforSLPswithbackupfromsnapshot.",
        "first_action": "ConfigureapolicyusinganSLPwhichhasbackupfrom",
        "full_action": "ConfigureapolicyusinganSLPwhichhasbackupfrom\nsnapshotandselectthe True image restore option."
    },
    "1642": {
        "code": 1642,
        "desc": "ForISMon-premisesreplication,theclientoralternateclientconfigured inthepolicyisnotsupported.",
        "first_action": "Updatethepolicybyselectingtheclientorthealternate",
        "full_action": "Updatethepolicybyselectingtheclientorthealternate\nclienttoversionNetBackup10.5orhigher."
    },
    "1643": {
        "code": 1643,
        "desc": "AcceleratoroptionisnotsupportedforSLPswithindexfromsnapshot.",
        "first_action": "Clearthe Use Acceleratoroptioninthepolicy",
        "full_action": "Clearthe Use Acceleratoroptioninthepolicy\nconfiguration."
    },
    "1800": {
        "code": 1800,
        "desc": "Invalidclientlist",
        "first_action": "Specifyonlyoneclientinthepolicy,orremovethedirective",
        "full_action": "Specifyonlyoneclientinthepolicy,orremovethedirective\nfromthebackupselectionthatdoesnotsupportmultipleclient.\nSeetheTroubleshootingsectionoftheNetBackupforEnterpriseVaultAgent\nAdministrator’sGuide."
    },
    "1915": {
        "code": 1915,
        "desc": "Cannotdeleteinstancegroupthatcontainsinstances(deleteormove instancesfirst)",
        "first_action": "Firstdeletetheinstancesindividuallybyselectingthem",
        "full_action": "Firstdeletetheinstancesindividuallybyselectingthem\nundertheinstancesnodeinthe NetBackup Administration Consoleorbyusing\nthecommand.Afteralltheinstancesinthegrouphavebeendeleted,tryagainto\ndeletethegroup."
    },
    "1916": {
        "code": 1916,
        "desc": "Databaseerror,cannotaccesstheinstancerepository",
        "first_action": "MakesurethatallNetBackupservicesarestartedand",
        "full_action": "MakesurethatallNetBackupservicesarestartedand\nthat nbdbinstalledcorrectly."
    },
    "1917": {
        "code": 1917,
        "desc": "Cannotaddinstancegroup,thisgroupnameisalreadyinuse",
        "first_action": "Typeadifferentgroupnameintheappropriatefield,and",
        "full_action": "Typeadifferentgroupnameintheappropriatefield,and\ntrytoaddthegroupagain."
    },
    "1918": {
        "code": 1918,
        "desc": "Cannotfindagroupbythisname",
        "first_action": "Refreshtheview(F5key).",
        "full_action": "Refreshtheview(F5key)."
    },
    "1919": {
        "code": 1919,
        "desc": "Anotherprocessmodifiedthisinstance,database,orinstancegroup.",
        "first_action": "WhentheOracleAPIsareused,ifthe If-Matchheadervaluedoesnotmatch",
        "full_action": "Refreshtheview(F5key)inthe NetBackup\nAdministration Console.\nDothefollowingasappropriate:\n■ WhentheOracleAPIsareused,ifthe If-Matchheadervaluedoesnotmatch\nthereturnedETagvaluefortheobjectyouattempttomodify.Retrievethelatest\nversionoftheobject’s ETagandattemptyouroperationagain."
    },
    "1920": {
        "code": 1920,
        "desc": "Aninstancewiththisnameandclientalreadyexists",
        "first_action": "CLI:Usenboracmd list instancesornbsqlcmd list instancestoviewthe",
        "full_action": "Dooneofthefollowing:\n■ CLI:Usenboracmd list instancesornbsqlcmd list instancestoviewthe\ninstancesthatalreadyexist.\n■ GUI:Refreshtheview(F5key)."
    },
    "1921": {
        "code": 1921,
        "desc": "Thespecifiedinstanceordatabasecannotbefound.",
        "first_action": "CLI:Makesurethattheinstanceorthedatabasenameisspelledcorrectly.If",
        "full_action": "Dooneofthefollowing:\n■ CLI:Makesurethattheinstanceorthedatabasenameisspelledcorrectly.If\nworkingwithaRACdatabase,thedatabaseuniquenameiscase-sensitive.\nOnWindows,theinstancenameisnotcase-sensitive.OnUNIX,theinstance\nnameiscase-sensitive.\n■ GUI:Refreshtheview(F5key)."
    },
    "1924": {
        "code": 1924,
        "desc": "DomainisarequiredfieldforWindowsinstances",
        "first_action": "Specifyadomaininthedomainfield,thentrytoregister",
        "full_action": "Specifyadomaininthedomainfield,thentrytoregister\ntheinstanceagain."
    },
    "1925": {
        "code": 1925,
        "desc": "Therequestedoperation(s)failed",
        "first_action": "Recheckthecommandlinearguments.Iftheerrorpersists,",
        "full_action": "Recheckthecommandlinearguments.Iftheerrorpersists,\ncheckthedebuglogsforcluesorcontactCohesityTechnicalSupport."
    },
    "1926": {
        "code": 1926,
        "desc": "Theentryspecifiedalreadyexists",
        "first_action": "TheDBAhasalreadybeenadded,sonoactionisneeded.",
        "full_action": "TheDBAhasalreadybeenadded,sonoactionisneeded."
    },
    "1927": {
        "code": 1927,
        "desc": "Theentryspecifieddoesnotexist",
        "first_action": "Theentryhasalreadybeendeleted,sonoactionislikely",
        "full_action": "Theentryhasalreadybeendeleted,sonoactionislikely\nneeded."
    },
    "1928": {
        "code": 1928,
        "desc": "Thecredentialsfor1ormoreinstancescouldnotbeverified 401NetBackupstatuscodes NetBackup status codes",
        "first_action": "Makesurethattheclientisrunningatleastthisversion",
        "full_action": "Makesurethattheclientisrunningatleastthisversion\nofNetBackup,andisconfiguredtousethecorrectmasterserver.Makesurethat\nyoucorrectlyenteredtheusername,password,andauxiliaryfieldssuchasdomain\n(Windows)orTNS(OracleorRMAN)."
    },
    "1932": {
        "code": 1932,
        "desc": "Aninstance,database,orinstancegroupcannotbedeletedorrenamed whenitisincludedinapolicy.",
        "first_action": "Removetheinstance,database,orinstancegroupfrom",
        "full_action": "Removetheinstance,database,orinstancegroupfrom\nallpolicies.Oncetheinstance,database,orinstancegroupisremovedfromall\npoliciesyoucanretrythedeletionorthemodificationprocess."
    },
    "1933": {
        "code": 1933,
        "desc": "Cannotchangeinstanceordatabasestatewithoutcredentials.",
        "first_action": "Verifythatthedatabaseisregisteredbeforeyouattempt",
        "full_action": "Verifythatthedatabaseisregisteredbeforeyouattempt\ntochangethedatabasestate."
    },
    "1946": {
        "code": 1946,
        "desc": "ThecurrentversionofNetBackupontheclientisincorrectforthe validationoftherequestedcredentialtype. 402NetBackupstatuscodes NetBackup status codes",
        "first_action": "UpgradetheNetBackupclienttothecurrentversionof",
        "full_action": "UpgradetheNetBackupclienttothecurrentversionof\nNetBackup."
    },
    "1952": {
        "code": 1952,
        "desc": "Anavailabilitygroupcannotbedeletedwhenitisincludedinapolicy. Firstremovetheavailabilitygroupfromallpolicies.",
        "first_action": "Removetheavailabilitygroupfromthepoliciesinwhich",
        "full_action": "Removetheavailabilitygroupfromthepoliciesinwhich\nitisincluded.Thentryagaintodeletetheavailabilitygroup."
    },
    "1953": {
        "code": 1953,
        "desc": "Unabletodeletetheassetbecausemetadataforitexists.Expireany backupimagesthatcontaintheassetandtryagain.",
        "first_action": "Expireanybackupimagesthatcontaintheassetandtry",
        "full_action": "Expireanybackupimagesthatcontaintheassetandtry\ntheoperationagain."
    },
    "1954": {
        "code": 1954,
        "desc": "MovinganinstancetoadifferentRACclusterisnotallowed.",
        "first_action": "Theinstancemustbedeleteandaddedintoadifferent",
        "full_action": "Theinstancemustbedeleteandaddedintoadifferent\nRACcluster."
    },
    "1955": {
        "code": 1955,
        "desc": "RegisteringaRACinstanceisnotallowed.",
        "first_action": "CredentialsmustbeprovidedforallnodesoftheRAC",
        "full_action": "CredentialsmustbeprovidedforallnodesoftheRAC\nclusteratthedatabaselevel.IfyouneedtobackupanodeintheRACclusteras\nasingleinstanceyoumustdeletetheinstance.Afteryoudeletethatinstanceyou\nmustadditasasingleinstanceandaddthesingleinstancetothebackuppolicy."
    },
    "1956": {
        "code": 1956,
        "desc": "Aregistered,singleinstancecannotbemovedtoaRACcluster.",
        "first_action": "ToaddanexistinginstancetoanexistingRACcluster",
        "full_action": "ToaddanexistinginstancetoanexistingRACcluster\nyoumustdeletethatinstanceandthenadditintotheRACcluster."
    },
    "1957": {
        "code": 1957,
        "desc": "UnabletoregisteraRACclusterasitdoesnotcontainanyRAC instances.",
        "first_action": "AddatleastoneRACinstancetoyourRACclusterwithin",
        "full_action": "AddatleastoneRACinstancetoyourRACclusterwithin\nNetBackup."
    },
    "1958": {
        "code": 1958,
        "desc": "OracleWalletcredentialscannotbeusedwithOracleorOScredentials. 404NetBackupstatuscodes NetBackup status codes",
        "first_action": "OracleWallet",
        "full_action": "Retrytheoperationbyreevaluatingwhattypesof\ncredentialsareallowedtobeusedwiththatoperation.\nExamplesofvalidcredentialusagesforsingleinstancesandinstancegroups:\n■ OracleWallet\n■ OracleWalletandRMAN\n■ OS\n■ OSandRMAN\n■ OSandOracle\n■ OS,Oracle,andRMAN\n■ Oracle\n■ OracleandRMAN\nExamplesofvalidcredentialusagesforOracleRAC:\n■ Wallet\n■ OracleWalletandRMAN\n■ Oracle\n■ OracleandRMAN"
    },
    "1960": {
        "code": 1960,
        "desc": "AdditionofanOraclealiasdidnotsucceed.",
        "first_action": "Ensurethattheprovidedparameterscorrespondtoan",
        "full_action": "Ensurethattheprovidedparameterscorrespondtoan\neligibleOracleinstanceandalias.\nFilesystemmountpath."
    },
    "1961": {
        "code": 1961,
        "desc": "DeletionofanOraclealiasdidnotsucceed. 405NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethattheprovidedparameterscorrespondtoan",
        "full_action": "Ensurethattheprovidedparameterscorrespondtoan\neligibleOracleinstanceandalias.ConfirmthatthealiasexistsinNetBackupfor\ntheinstance."
    },
    "1962": {
        "code": 1962,
        "desc": "RMANcatalogcredentialsthatarestoredinanOracleWalletcannotbe usedwithOracleorOScredentials.",
        "first_action": "Reviewtheexistingcredentialconfigurationandmake",
        "full_action": "Reviewtheexistingcredentialconfigurationandmake\nsurethattheconfigurationyoutrytoswitchtoortrytoaddto,issupported."
    },
    "1967": {
        "code": 1967,
        "desc": "AdditionofanOracleDataGuarddidnotsucceed.",
        "first_action": "Reviewthe nbarsdebuglogforadditionalinformation.",
        "full_action": "Reviewthe nbarsdebuglogforadditionalinformation."
    },
    "1968": {
        "code": 1968,
        "desc": "DeletionofanOracleDataGuarddidnotsucceed.",
        "first_action": "Reviewthe nbarsdebuglogforadditionalinformation.",
        "full_action": "Reviewthe nbarsdebuglogforadditionalinformation."
    },
    "1969": {
        "code": 1969,
        "desc": "ThespecifiedOracleDataGuardcannotbefound.",
        "first_action": "VerifythattheOracleDataGuardhasbeenenteredinto",
        "full_action": "VerifythattheOracleDataGuardhasbeenenteredinto\ntheNetBackupdatabase.Reviewthebprdandthenbarsdebuglogsforadditional\ninformation."
    },
    "1970": {
        "code": 1970,
        "desc": "UpdateofanOracleDataGuardconfigurationdidnotsucceed.",
        "first_action": "To troubleshoot the Oracle Data Guard configuration update",
        "full_action": "Performthefollowingprocedure:\nTo troubleshoot the Oracle Data Guard configuration update\n1 VerifythattheOracleDataGuardexistsintheNetBackupdatabase.\n2 VerifythattheOracleinstanceortheRACdatabaseexistsintheNetBackup\ndatabase.\n3 Reviewthe nbarsdebuglogforadditionalinformation."
    },
    "1974": {
        "code": 1974,
        "desc": "Clonemayfailwithoutavalidsetofredologs.",
        "first_action": "Reviewthe Oracle cloningchapterinthe NetBackup for",
        "full_action": "Reviewthe Oracle cloningchapterinthe NetBackup for\nOracle Administrator's Guideformoreinformation.\nThefollowingexampleRMANstepsmayresolvetheissueafteraclone:\nSQL> alter database drop standby logfile group 1;\nDatabase altered.\nSQL> alter database drop standby logfile group 2;\nDatabase altered.\nSQL> alter database drop standby logfile group 3;\nDatabase altered.\nSQL> ALTER DATABASE ADD LOGFILE group 1 ('c:\\clone\\REDO01.LOG') size 5M;\nDatabase altered.\nSQL> ALTER DATABASE ADD LOGFILE group 2 ('c:\\clone\\REDO02.LOG') size 5M;\nDatabase altered.\nSQL> alter database activate standby database;\nDatabase altered.\nSQL> alter database open;\nDatabase altered.\nSQL>"
    },
    "2000": {
        "code": 2000,
        "desc": "Unabletoallocatenewmediaforbackup,storageunithasnoneavailable.",
        "first_action": "ChecktheNetBackupProblemsreporttodeterminethestorageunitthatisout",
        "full_action": "Trythefollowing:\n■ ChecktheNetBackupProblemsreporttodeterminethestorageunitthatisout\nofmedia.\n■ Ifthestorageunitisarobotwithemptyslots,addmorevolumesandspecify\nthecorrectvolumepool.Ifnoemptyslotsexist,movesomemediatonon-robotic\nandaddnewvolumes.Ifyouhavedifficultykeepingtrackofyouravailable\nvolumes,trytheavailable_mediascriptlocatedinthefollowingdirectory:\nOnUNIX: /usr/openv/netbackup/bin/goodies/available_media\nOnWindows:install_path\\NetBackup\\bin\\goodies\\available_media.cmd\nThisscriptlistsallvolumesinthevolumeconfiguration,andinformationonthe\nvolumescurrentlyassignedtoNetBackup.\n■ Setupascratchvolumepoolasareserveofunassignedtapes.IfNetBackup\nneedsanewtapeandnoneareavailableinthecurrentvolumepool,itmoves\natapefromthescratchpoolintothevolumepoolthatthebackupuses.\n■ Ifthestorageunitandvolumepoolappeartohavemedia,verifythefollowing:\n■ UsetheNetBackupMediaListreporttocheckifthevolumeisFROZENor\nSUSPENDED.Ifso,usethebpmediacommandtounfreezeitorunsuspend\nit,ifsodesired.\n■ Thevolumehasnotexpiredorexceededitsmaximumnumberofmounts.\n■ TheEMMdatabasehostnameforthedeviceiscorrect.Ifyouchangethe\nEMMdatabasehostname,stopandrestarttheMediaManagerdevice\ndaemon(ltidforaUNIXserver)ortheNetBackupDeviceManagerservice\n(Windowsserver).\n■ ThecorrecthostisspecifiedforthestorageunitintheNetBackup\nconfiguration.Thehostconnectionmustbetheserver(masterormedia)\nwithdrivesconnectedtoit.\n■ TheMediaandDeviceManagementvolumeconfigurationhasmediainthe\ncorrectvolumepool.Unassignedoractivemediaisavailableattherequired\nretentionlevel.UsetheNetBackupMediaListreporttoshowtheretention\nlevels,volumepools,andstatusforallvolumes.UsetheNetBackupMedia\nSummaryreporttocheckforactivevolumesatthecorrectretentionlevels.\n■ Createthebptmdebuglogdirectory,andsettheMDSVxULlogging(OID143)\ntodebuglevel2.Thenretrytheoperation.\n■ Ifthisstorageunitisnewandthisattempttouseitisthefirst,stopandrestart\nNetBackuponthemasterserver.TheMDSunifiedloggingfiles(OID143)at\ndebuglevel2usuallyshowtheNetBackupmediaselectionprocess."
    },
    "2001": {
        "code": 2001,
        "desc": "Nodrivesareavailableforthisjob 409NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythattherequireddrivesandrobotsareconfiguredandup.",
        "full_action": "Trythefollowing:\n■ Verifythattherequireddrivesandrobotsareconfiguredandup.\n■ Verifythat ltidisactiveandadrivepathexiststhatisconfiguredonthedrive\nforthemediaserverthatthestorageunitrequires.\n■ IfthejobrequiresanNDMPdrivepath,verifythatoneexists."
    },
    "2002": {
        "code": 2002,
        "desc": "InvalidSTUidentifiertype",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2003": {
        "code": 2003,
        "desc": "Driveisnotallocated.",
        "first_action": "TheMDSunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "ThiserrorisinternaltotheMDScomponentofNetBackup.\nCheckthefollowinglogs:\n■ TheMDSunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2004": {
        "code": 2004,
        "desc": "Driveisalreadyallocated",
        "first_action": "Adrivemayhavebeenresetwhileitwasallocatedfora",
        "full_action": "Adrivemayhavebeenresetwhileitwasallocatedfora\njob.Waitforthejobsthatusethedrivetocomplete."
    },
    "2005": {
        "code": 2005,
        "desc": "MDShasreceivedaninvalidmessagefromamediaserver.",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3.\n■ The bptmlegacylogfromthemediaserver,withVERBOSE=5."
    },
    "2006": {
        "code": 2006,
        "desc": "NDMPcredentialsarenotdefinedinEMM.",
        "first_action": "IfthejobusesanNDMPdevice,verifythatthemedia",
        "full_action": "IfthejobusesanNDMPdevice,verifythatthemedia\nserverhasNDMPcredentialsthatareconfiguredforthefiler."
    },
    "2007": {
        "code": 2007,
        "desc": "Storageunitisnotcompatiblewithrequestingjob",
        "first_action": "Catalogbackupsaredirectedtoshareddiskstorageunits.",
        "full_action": "Ajobtriestorunonamediaserverthatisrunningan\nolderversionofNetBackup.Thejobmayrequireafeaturethatisnotavailableon\nthemediaserverbeingrequested.Verifythatthestorageunittypeandthemedia\nserverthatthepolicyandstorageunitcalloutsupportthefeature.\nThiserrorcanoccurwhenthepolicybeingrunisnotcompatiblewiththestorage\nunitsrequestedbythepolicy:\n■ Catalogbackupsaredirectedtoshareddiskstorageunits.\n■ Multiplexedjobsaredirectedtostorageunitsthatdonothavethemultiplex\nfeatureconfigured.\n■ NDMPbackuppoliciesaredirectedtonon-NDMPstorageunits."
    },
    "2008": {
        "code": 2008,
        "desc": "Allcompatibledrivepathsaredown",
        "first_action": "Verifythat ltidisrunningontherequiredmediaserver,",
        "full_action": "Verifythat ltidisrunningontherequiredmediaserver,\nandthatthemediaserverisactivefortape.Usingadevicemonitor,bringupthe\ndrivepathsiftheyaredown.Ifthedrivesaredownedagain,cleanthedrives."
    },
    "2009": {
        "code": 2009,
        "desc": "Allcompatibledrivepathsaredownbutmediaisavailable",
        "first_action": "Verifythat ltidisrunningontherequiredmediaserver,",
        "full_action": "Verifythat ltidisrunningontherequiredmediaserver,\nandthatthemediaserverisactivefortape.Usingadevicemonitor,bringupthe\ndrivepathsiftheyaredown.Ifthedrivesaredownedagain,cleanthedrives."
    },
    "2010": {
        "code": 2010,
        "desc": "Jobtypeisinvalid",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2011": {
        "code": 2011,
        "desc": "Themediaserverreportedasystemerror",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2012": {
        "code": 2012,
        "desc": "MediahasconflictsinEMM",
        "first_action": "Themediaismarkedashavingconflicts.Theupgrade",
        "full_action": "Themediaismarkedashavingconflicts.Theupgrade\nfromNetBackup5.xhasfoundmultiplevolumedatabaseswheretwotapesin\ndifferentvolumedatabaseshavethesamemediaID.Thiserrorisinternal.Ifthe\nproblempersists,pleasecallNetBackupsupportforresolution."
    },
    "2013": {
        "code": 2013,
        "desc": "Errorrecordinsertfailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2014": {
        "code": 2014,
        "desc": "Mediaisnotassigned",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Verifythatthejobrequestedthedesiredmedia.For\nexample,ifyouwanttolistcontentsofthemedia,makesurethatyouhavespecified\nthecorrectmediaID.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2015": {
        "code": 2015,
        "desc": "Mediaisexpired",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Makesurethatnon-expiredmediaisavailableforthejob.\nCheckthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2016": {
        "code": 2016,
        "desc": "Mediaisassignedtoanotherserver",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Checkthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2017": {
        "code": 2017,
        "desc": "Medianeedstobeunmountedfromadrive",
        "first_action": "Identifythemediathatisrequestedbythejobthatreturns",
        "full_action": "Identifythemediathatisrequestedbythejobthatreturns\nthiserror.Ifitisusedbyanotherjob,waitforthatjobtocomplete."
    },
    "2018": {
        "code": 2018,
        "desc": "Numberofcleaningsisinvalid",
        "first_action": "Onthe Change Mediascreen,setthenumberofcleanings",
        "full_action": "Onthe Change Mediascreen,setthenumberofcleanings\nremainingforthecleaningmediatoanumbergreaterthanorequaltozero(0)."
    },
    "2019": {
        "code": 2019,
        "desc": "Mediaisinadrivethatisnotconfiguredonlocalsystem",
        "first_action": "Ifdrivepathsaredown,identifythemediaserverthatis",
        "full_action": "Ifdrivepathsaredown,identifythemediaserverthatis\nconfiguredforusebythestorageunit,andbringupthedrivepathtothatmedia\nserver."
    },
    "2020": {
        "code": 2020,
        "desc": "Roboticlibraryisdownonserver",
        "first_action": "Verifythatthemediaserverthatisrequiredforthis",
        "full_action": "Verifythatthemediaserverthatisrequiredforthis\nallocationisrunning,andverifythat ltidisuponthatmediaserver."
    },
    "2021": {
        "code": 2021,
        "desc": "Allocationrecordinsertfailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogs:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2022": {
        "code": 2022,
        "desc": "Allocationstatusrecordinsertfailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2023": {
        "code": 2023,
        "desc": "AllocationidentifierisnotknowntoEMM",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2024": {
        "code": 2024,
        "desc": "Allocationrequestupdatefailed 417NetBackupstatuscodes NetBackup status codes",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2025": {
        "code": 2025,
        "desc": "Allocationrequestdeletefailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2026": {
        "code": 2026,
        "desc": "Allocationstatusrequestdeletefailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2027": {
        "code": 2027,
        "desc": "Mediaserverisnotactive",
        "first_action": "Verifythatthemediaserverthatisrequiredforthisallocationisrunning.",
        "full_action": "Dooneormoreofthefollowing:\n■ Verifythatthemediaserverthatisrequiredforthisallocationisrunning.\n■ Ifthisisatapejob,verifythat ltidisrunningonthemediaserver.Ifamedia\nserverhasgoneofflineandreturnedonline,adelayofseveralminutesmay\noccurbeforeajobcanusethatmediaserver.\n■ Usethevmoprcmdcommandtoshowthestateofthemediaserver.Ifthejobis\ntryingtoaccessadiskstorageunit,verifythatthe nbrmmsprocessisrunning\nonthemediaserver.Ifthejobistryingtoaccessatapestorageunit,verifythat\nltidisrunningonthemediaserver."
    },
    "2028": {
        "code": 2028,
        "desc": "Mediaisreserved",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Ifmultipleduplicationjobsattempttousethesametape\nmediaforread,eachjobreservesthemedia.NetBackupshouldallowmorethan\nonejobtogetareservationforthetapemedia.\nThiserrorisinternal.Checkthefollowinglogstohelpidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2029": {
        "code": 2029,
        "desc": "EMMdatabaseisinconsistent 419NetBackupstatuscodes NetBackup status codes",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3.\nRunthenbrbutil -resetallcommandtogettheNetBackupallocationdatabase\nbackintoaconsistentstate.Notethatthiscommandcancelsalljobsincludingthose\nthatarecurrentlyrunning."
    },
    "2030": {
        "code": 2030,
        "desc": "Insufficientdiskspaceorhighwatermarkwouldbeexceeded",
        "first_action": "Ifthereareimagesonthediskthatcanbeexpired,expirethem,andrun",
        "full_action": "Trythefollowingpossiblesolutions:\n■ Ifthereareimagesonthediskthatcanbeexpired,expirethem,andrun\nnbdeletetodeletetheimagesfromdisk.\n■ ItmaybethatNetBackupcreatesdiskimagesmorequicklythantheyexpire.If\nso,modificationstopoliciesmaybenecessarytochangetherateofimage\ncreationandexpirationforthedisk.\n■ Itmaybehelpfultolowerthehighwatermarkandlowwatermarkforthedisk\ngroup."
    },
    "2031": {
        "code": 2031,
        "desc": "MediaisnotdefinedinEMM",
        "first_action": "Amediavolumethatisrequiredforarestorejobhasbeen",
        "full_action": "Amediavolumethatisrequiredforarestorejobhasbeen\ndeletedfromtheEMMdatabase.Ifthemediaisavailable,use bpimporttoimport\nit."
    },
    "2032": {
        "code": 2032,
        "desc": "MediaisinuseaccordingtoEMM",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Checkthefollowinglogstohelp\nidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2033": {
        "code": 2033,
        "desc": "Mediahasbeenmisplaced",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Verifythatthemediathatisrequiredbythejobisinthe\nproperroboticslotasshownby vmquery.\nIftheerrorpersists,thefollowinglogsmaybeusefulinunderstandingtheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3.\n■ Theverbose bptmlogsonthemediaserver(s)thataccessthismedia."
    },
    "2034": {
        "code": 2034,
        "desc": "Retrytheallocationrequestlater",
        "first_action": "Thiserrorshouldneverappearasajobreturnstatus.In",
        "full_action": "Thiserrorshouldneverappearasajobreturnstatus.In\nthemdsandnbrb vxullogs,itindicatesthatajobshouldqueuebecauseresources\narebusy."
    },
    "2035": {
        "code": 2035,
        "desc": "Requestneedstopend",
        "first_action": "Thiserrorshouldneverappearasajobreturnstatus.In",
        "full_action": "Thiserrorshouldneverappearasajobreturnstatus.In\nthemdsandnbrb vxullogs,itindicatesthatajobshouldpostarequestforoperator\ninterventiontotheNetBackupdevicemonitor."
    },
    "2036": {
        "code": 2036,
        "desc": "Driveisinaroboticlibrarythatisup",
        "first_action": "Arequestfornon-roboticmediamayhavecauseda",
        "full_action": "Arequestfornon-roboticmediamayhavecauseda\npendingrequestinthedevicemonitor,andtheoperatorhasassignedtherequest\ntoadrivethatisnotastandalonedrive.Thiserrorisnotfatal.Therequestwillpend\nagainintheNetBackupdevicemonitor.Assignthependingmounttoastandalone\ndriveortoadrivethatisinAVRmode(non-robotic)."
    },
    "2037": {
        "code": 2037,
        "desc": "Driveisnotready",
        "first_action": "Thiserrormayoccurwhenarequestfornon-roboticmedia",
        "full_action": "Thiserrormayoccurwhenarequestfornon-roboticmedia\nhadcausedapendingrequestinthedevicemonitor,andtheoperatorhasassigned\ntherequesttoadrivethatisnotinareadystate.Thiserrorisnotafatalerror.The\nrequestwillpendagainintheNetBackupdevicemonitor.Verifythatrequiredtape\nisinthedriveitisassignedto,andthatthedrivereadylighthascomeon.Itmay\ntakesometimeforthedrivetobecomereadyafterthetapehasbeeninserted.If\nthedrivenevergoestoareadystateafteratapehasbeeninserted,theremaybe\naproblemwiththedrive."
    },
    "2038": {
        "code": 2038,
        "desc": "Medialoadedindriveisnotwrite-enabled",
        "first_action": "Thisisnotafatalerror.Therequestwillpendagaininthe",
        "full_action": "Thisisnotafatalerror.Therequestwillpendagaininthe\nNetBackupdevicemonitor.IfyouaresurethatitisOKtowriteonthistape,verify\nthattherequiredtapehasitswriteenableswitchsettoallowwrite."
    },
    "2039": {
        "code": 2039,
        "desc": "SCSIreservationconflictdetected",
        "first_action": "Thiserrorshouldneveroccuratjobresourceallocation",
        "full_action": "Thiserrorshouldneveroccuratjobresourceallocation\ntime,butmayoccurduringi/oforatapejob.Theverbose bptmlogsonthemedia\nservermaybeusefulinunderstandingtheproblem."
    },
    "2040": {
        "code": 2040,
        "desc": "Maximumjobcounthasbeenreachedforthestorageunit",
        "first_action": "Targetadifferentstorageunitwithoneofthecopies,or",
        "full_action": "Targetadifferentstorageunitwithoneofthecopies,or\nincreasethemaximumjobcountforthestorageunit."
    },
    "2041": {
        "code": 2041,
        "desc": "Storageunitisdown",
        "first_action": "Runthe bperror -disk commandtoindicatewhythe",
        "full_action": "Runthe bperror -disk commandtoindicatewhythe\ndiskisconsidereddown."
    },
    "2042": {
        "code": 2042,
        "desc": "Densitymismatchdetected",
        "first_action": "RestorethejobsrequesttapemediabymediaIDdensity.",
        "full_action": "RestorethejobsrequesttapemediabymediaIDdensity.\nIftherequesteddensitydoesnotmatchtheconfigureddensityforthemedia,it\ncannotbeallocated."
    },
    "2043": {
        "code": 2043,
        "desc": "Requestedslotisempty",
        "first_action": "Therobotmayneedtobeinventoried.",
        "full_action": "Therobotmayneedtobeinventoried."
    },
    "2044": {
        "code": 2044,
        "desc": "Mediaisassignedtoanotherapplication",
        "first_action": "Verifythatthemediathatisrequiredforthejobisassigned",
        "full_action": "Verifythatthemediathatisrequiredforthejobisassigned\ntoNetBackup."
    },
    "2045": {
        "code": 2045,
        "desc": "Storageunitisdisabledsincemaxjobcountislessthan1",
        "first_action": "Increasethemaximumjobcount(ormaximumconcurrent",
        "full_action": "Increasethemaximumjobcount(ormaximumconcurrent\ndrivecount)toavaluegreaterthan0."
    },
    "2046": {
        "code": 2046,
        "desc": "Mediaisunmountable",
        "first_action": "Cleanthedrivesinthemedia'srobot.Determineifanyof",
        "full_action": "Cleanthedrivesinthemedia'srobot.Determineifanyof\nthemediaisbad."
    },
    "2047": {
        "code": 2047,
        "desc": "Mediaiswriteprotected",
        "first_action": "Makesurethatmediainthescratchpoolisnotwrite",
        "full_action": "Makesurethatmediainthescratchpoolisnotwrite\nprotected."
    },
    "2048": {
        "code": 2048,
        "desc": "MediaisinusebytheACSroboticlibrary",
        "first_action": "Makesurethattherequiredmediaisnotinusebyanother",
        "full_action": "Makesurethattherequiredmediaisnotinusebyanother\napplication."
    },
    "2049": {
        "code": 2049,
        "desc": "MedianotfoundintheACSroboticlibrary",
        "first_action": "MakesurethattherequiredmediaisavailableintheACS",
        "full_action": "MakesurethattherequiredmediaisavailableintheACS\nrobot.\nFormoreinformation,seethesectiononconfiguringACSLSrobotsintheNetBackup\nDeviceConfigurationGuide."
    },
    "2050": {
        "code": 2050,
        "desc": "ACSmediahasanunreadableexternallabel",
        "first_action": "Correctthebarcodelabelproblemforthismedia.",
        "full_action": "Correctthebarcodelabelproblemforthismedia.\nFormoreinformation,seethesectiononconfiguringACSLSrobotsintheNetBackup\nDeviceConfigurationGuide."
    },
    "2051": {
        "code": 2051,
        "desc": "ACSmediaisnotinthedrive'sdomain",
        "first_action": "Verifythattherobotthatcontainstherequiredmediais",
        "full_action": "Verifythattherobotthatcontainstherequiredmediais\naccessibletoaNetBackupmediaserver.\nFormoreinformation,refertothesectiononconfiguringACSLSrobotsinthe\nNetBackupDeviceConfigurationGuide."
    },
    "2052": {
        "code": 2052,
        "desc": "AnACSLibraryStorageModule(LSM)isoffline",
        "first_action": "BringtheACSLSMonline.",
        "full_action": "BringtheACSLSMonline.\nFormoreinformation,seethesectiononconfiguringACSLSrobotsintheNetBackup\nDeviceConfigurationGuide."
    },
    "2053": {
        "code": 2053,
        "desc": "Mediaisinaninaccessibledrive",
        "first_action": "Locatethemediaandcorrecttheproblemthathascaused",
        "full_action": "Locatethemediaandcorrecttheproblemthathascaused\nthedriveordrivepathtobedown."
    },
    "2054": {
        "code": 2054,
        "desc": "MediaisinadrivethatiscurrentlyinaDOWNstate",
        "first_action": "Locatethemediaandcorrecttheproblemthathascaused",
        "full_action": "Locatethemediaandcorrecttheproblemthathascaused\nthedriveordrivepathtobedown."
    },
    "2055": {
        "code": 2055,
        "desc": "ACSphysicaldriveisnotavailable",
        "first_action": "LocateandinstallanACSdrive.",
        "full_action": "LocateandinstallanACSdrive."
    },
    "2056": {
        "code": 2056,
        "desc": "Thefilenameusedforthemountrequestalreadyexists",
        "first_action": "Specifyadifferentfilenamefortpreq,orrunthetpunmount",
        "full_action": "Specifyadifferentfilenamefortpreq,orrunthetpunmount\ncommandforthemediawhichhasbeenloadedusingtpreqwiththeconflictingfile\nname."
    },
    "2057": {
        "code": 2057,
        "desc": "Thescanhostofthedriveisnotactive",
        "first_action": "Iftheproblempersists,restarttheNetBackupmedia",
        "full_action": "Iftheproblempersists,restarttheNetBackupmedia\nserversthathavepathstothisdrive."
    },
    "2058": {
        "code": 2058,
        "desc": "LTIDneedstoberestartedonmediaserversbeforethedevicecanbe used",
        "first_action": "Whenthemediaserverisnotinabusystate,stopand",
        "full_action": "Whenthemediaserverisnotinabusystate,stopand\nrestart ltidonthatmediaserver."
    },
    "2059": {
        "code": 2059,
        "desc": "Theroboticlibraryisnotavailable",
        "first_action": "Verifythattherobotthatthejobsrequireisproperly",
        "full_action": "Verifythattherobotthatthejobsrequireisproperly\nconfigured.Iftheerrorpersists,thefollowinglogsmaybeusefulinunderstanding\ntheproblem:Themdsunifiedloggingfiles(OID143)fromthemasterserveratdebug\nlevel2."
    },
    "2060": {
        "code": 2060,
        "desc": "Medianeedstoberewoundorunmountedfromadrive",
        "first_action": "Notapplicable.",
        "full_action": "Notapplicable."
    },
    "2061": {
        "code": 2061,
        "desc": "Thehostisnotanactivenodeofacluster",
        "first_action": "Restartthefailedjob.",
        "full_action": "Restartthefailedjob."
    },
    "2062": {
        "code": 2062,
        "desc": "Throttledjobcounthasbeenreachedforthestorageunit",
        "first_action": "Notavailable",
        "full_action": "Notavailable"
    },
    "2063": {
        "code": 2063,
        "desc": "ServerisnotlicensedfortheRemoteClientOption 429NetBackupstatuscodes NetBackup status codes",
        "first_action": "Backupthisclientonamediaserverthatislicensedto",
        "full_action": "Backupthisclientonamediaserverthatislicensedto\ndoso.Verifythatthemediaserverhasconnectivitytothemasterserverwhen\naddingitslicenses."
    },
    "2064": {
        "code": 2064,
        "desc": "Jobhistoryindicatesthatnomediaisavailable",
        "first_action": "Makesurethatmediaisavailableforthestorageunit.If",
        "full_action": "Makesurethatmediaisavailableforthestorageunit.If\nnecessary,upgradethesoftwareonthemediaserver.Addmediaifnecessary.If\nmediaisavailable,wait12hoursuntilthestorageunitcanbeusedagain.Tomake\nthestorageunitimmediatelyusable,runthefollowingcommandonthemaster\nservertoreleasethehold:\nnbrbutil -releaseAllocHolds"
    },
    "2065": {
        "code": 2065,
        "desc": "Jobhistoryindicatesthatnodriveisavailable",
        "first_action": "Upgradethemediaserversoftware.Makesureallofthe",
        "full_action": "Upgradethemediaserversoftware.Makesureallofthe\ndrivesinthestorageunitareupandavailableforuse.Cleanalldrivesthatneed\ncleaning."
    },
    "2066": {
        "code": 2066,
        "desc": "Diskpoolnotfound",
        "first_action": "Verifythatthestorageunitthatthisjobusesisconfigured",
        "full_action": "Verifythatthestorageunitthatthisjobusesisconfigured\nforusewithaproperlyconfigureddiskpool."
    },
    "2067": {
        "code": 2067,
        "desc": "Diskvolumenotfound",
        "first_action": "Verifythatthediskstoragethatthisjobusesisconfigured",
        "full_action": "Verifythatthediskstoragethatthisjobusesisconfigured\nforusewithadiskpoolthathasvolumesconfigured.Forareadjob,verifythatthe\nvolumethatisrequiredforreadingexistsinthe nbemmdatabase."
    },
    "2068": {
        "code": 2068,
        "desc": "Diskvolumemountpointnotfound",
        "first_action": "Verifythattheconfigurationiscorrectforthediskgroup",
        "full_action": "Verifythattheconfigurationiscorrectforthediskgroup\nandforthediskvolumesinthediskgroup."
    },
    "2069": {
        "code": 2069,
        "desc": "Diskvolumemountpointrecordinsertfailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.Checkthefollowinglogstohelpidentifythe\nproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2070": {
        "code": 2070,
        "desc": "Thespecifiedmountpathwillnotfitintheallocatedspace",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.Checkthefollowinglogstohelpidentifythe\nproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2071": {
        "code": 2071,
        "desc": "Unabletofindanystorageserversfortherequest",
        "first_action": "Verifythatthestorageserversservingthediskgroupthat",
        "full_action": "Verifythatthestorageserversservingthediskgroupthat\nthejobrequiresareconfiguredandenabled.VerifythattheyareinanUPstate."
    },
    "2072": {
        "code": 2072,
        "desc": "Invalidoperationonstaticmountpoint",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.Checkthefollowinglogstohelpidentifythe\nproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2073": {
        "code": 2073,
        "desc": "Diskpoolisdown",
        "first_action": "Runthe bperror -diskcommandtodeterminewhythe",
        "full_action": "Runthe bperror -diskcommandtodeterminewhythe\ndiskpoolwasputintoaDOWNstate.Correcttheproblem,andusethenbdevconfig\ncommandtoreturnthediskpooltoanUPstate."
    },
    "2074": {
        "code": 2074,
        "desc": "Diskvolumeisdown",
        "first_action": "Youmaybeabletoseewhythediskvolumewasputinto",
        "full_action": "Youmaybeabletoseewhythediskvolumewasputinto\naDOWNstatebyrunningbperror -disk.Correcttheproblem,anduse\nnbdevconfigtoreturnthediskvolumetoanUPstate."
    },
    "2075": {
        "code": 2075,
        "desc": "FibreTransportresourcesarenotavailable",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "ConfigurethejobtoswitchtoLANtransportifFibre\nTransportisnotavailable.VerifythatthejobtypebeingruniscompatiblewithFibre\nTransport.Usingnbdevquery,verifythattheDiskPoolbeingrequestedisenabled\nforusewithFibreTransport.VerifythatthereareFibreTransportconnectionsthat\nareupbetweentheclientandmediaserverrequiredforthejob.Checkthefollowing\nlogstohelpidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2076": {
        "code": 2076,
        "desc": "DSMreturnedanunexpectederror",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.Checkthefollowinglogstohelpidentifythe\nproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2078": {
        "code": 2078,
        "desc": "Themaximumnumberofmountsforthediskvolumehavebeenexceeded",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,pleasecall\nNetBackupsupportforresolution.Checkthefollowinglogstohelpidentifythe\nproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2079": {
        "code": 2079,
        "desc": "DSMhasdetectedthataninvalidfilesystemismountedonthevolume",
        "first_action": "Verifythatthediskvolumesandtheirassociatedmount",
        "full_action": "Verifythatthediskvolumesandtheirassociatedmount\npointsthatNetBackupusesarenotusedbyotherapplications."
    },
    "2080": {
        "code": 2080,
        "desc": "Diskvolumehasnomaxwriterscount",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Verifyproperdiskconfigurationbyusing nbdevquery.\nThiserrorisinternal.Iftheproblempersists,pleasecallNetBackupsupportfor\nresolution.Checkthefollowinglogstohelpidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2081": {
        "code": 2081,
        "desc": "Diskvolumehasnomaxreaderscount",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Verifytheproperdiskconfigurationbyusingnbdevquery.\nThiserrorisinternal.Iftheproblempersists,pleasecallNetBackupsupportfor\nresolution.Checkthefollowinglogstohelpidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2082": {
        "code": 2082,
        "desc": "Thedriveneedstobemarkedasavailable",
        "first_action": "releaseMDScommandtoreleasetheallocationforthedrivesoitcanbeused.",
        "full_action": "Runthenbrbutil -dumpcommandonthemasterserver\ntoshowallocationsforthisjob.Iftheproblempersists,runthe nbrbutil\n-releaseMDScommandtoreleasetheallocationforthedrivesoitcanbeused."
    },
    "2083": {
        "code": 2083,
        "desc": "ThemediaaffinitygroupisnotdefinedinEMM",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,checkthe\nfollowinglogstohelpidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2084": {
        "code": 2084,
        "desc": "Mediaaffinitygrouprecordinsertfailed",
        "first_action": "The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel",
        "full_action": "Thiserrorisinternal.Iftheproblempersists,checkthe\nfollowinglogstohelpidentifytheproblem:\n■ The mdsunifiedloggingfiles(OID143)fromthemasterserveratdebuglevel\n2.\n■ The nbrbunifiedloggingfiles(OID118)fromthemasterserveratdebuglevel\n3."
    },
    "2085": {
        "code": 2085,
        "desc": "Diskvolumeisnotavailable",
        "first_action": "Ensurethatthediskgrouphasdiskvolumesconfigured.",
        "full_action": "Ensurethatthediskgrouphasdiskvolumesconfigured.\nAmultiplecopyjobcannottargettwocopiesforthesamediskvolume."
    },
    "2086": {
        "code": 2086,
        "desc": "Diskvolumecannotbeusedformorethanonecopyinthesamejob",
        "first_action": "Usethenbdevquery -listdvcommandtoverifythatthe",
        "full_action": "Usethenbdevquery -listdvcommandtoverifythatthe\nexpecteddiskvolumeisconfigured.Foramultiplecopyjob,ensurethatunique\neligiblediskvolumesexistforeachcopy.Amultiplecopyjobcannottargettwo\ncopiesforthesamediskvolume."
    },
    "2087": {
        "code": 2087,
        "desc": "Mediaallocationwouldexceedmaximumpartiallyfullmedialimit",
        "first_action": "Thiserrormayoccurwithamultiplecopyjobora",
        "full_action": "Thiserrormayoccurwithamultiplecopyjobora\nduplicationjob.Iftheproblempersists,youmayneedtoincreasemaximumpartially\nfullmediasettingonthediskpool."
    },
    "2088": {
        "code": 2088,
        "desc": "Cleaningmediaisnotavailable",
        "first_action": "Addacleaningvolumetotherobotcontainingthedrive.",
        "full_action": "Addacleaningvolumetotherobotcontainingthedrive."
    },
    "2089": {
        "code": 2089,
        "desc": "FTclientisnotrunning",
        "first_action": "VerifythatthePrivateBranchExchange(PBX)serviceisinstalledandrunning.",
        "full_action": "Dooneormoreofthefollowing:\n■ VerifythatthePrivateBranchExchange(PBX)serviceisinstalledandrunning.\nRunthe bpps -xcommandtoensurethat pbx_exchangeislistedinthe\nprocessesthatarerunning.\n■ VerifythattheclientisconfiguredasaSANClient.Runthe bpclntcmd\n-sanclientcommandtoreturnthecurrentstateoftheSANClient.Aresponse\nof0(zero)indicatesthatSANClientisnotconfigured.Rerunthecommandas\nbpclntcmd -sanclient 1.\n■ Verifythattheclientisnotalsoamediaserver,masterserver,orEMMserver.\nTheSANClientprocessrunsonlyonaNetBackupclient.\n■ VerifythatavalidlicensefortheSANClientfeatureresidesonthemasterserver.\nSANClientisaseparatelylicensedfeaturewhichrequiresakeycalled\"SAN\nClient\"onthemasterserver.\n■ VerifythatnoserverentriesfortheSANClientexistontheNetBackupmaster\nserver.RemoveanySERVER=clientnameentryinthemasterserverfortheSAN\nClient.IfthemasterserverhastheSANClientlistedalsoasaserver,itmay\nshutdowntheSANClient.\n■ RestarttheSANClientservice.TheSANClientrestartswhentheserverreboots,\nbutdoesnotautomaticallyrestartafteryourunthe bpclntcmdcommand.To\nstarttheSANClientservice,runtheclientstartupscriptorusetheService\nManagerinWindows.\nFormoreinformation,seetheTroubleshootingchapteroftheNetBackupSANClient\nandFibreTransportGuide."
    },
    "2090": {
        "code": 2090,
        "desc": "FTclienthasnodevicesconfigured 438NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifythatFibreTransportdevicesareinstalledonthe",
        "full_action": "VerifythatFibreTransportdevicesareinstalledonthe\nclient.\nForfurtherinformation,seetheTroubleshootingchapteroftheNetBackupSAN\nClientandFibreTransportGuide."
    },
    "2091": {
        "code": 2091,
        "desc": "FTclientdevicesareoffline",
        "first_action": "VerifythatthePrivateBranchExchange(PBX)serviceisinstalledandrunning.",
        "full_action": "Dooneormoreofthefollowing:\n■ VerifythatthePrivateBranchExchange(PBX)serviceisinstalledandrunning.\nRunthe bpps -xcommandtoensurethat pbx_exchangeislistedinthe\nprocessesthatarerunning.\n■ VerifythattheclientisconfiguredasaSANClient.Runthe bpclntcmd\n-sanclientcommandtoreturnthecurrentstateoftheSANClient.Aresponse\nof0(zero)indicatesthatSANClientisnotconfigured.Rerunthecommandas\nbpclntcmd -sanclient 1.\n■ Verifythattheclientisnotalsoamediaserver,masterserver,orEMMserver.\nTheSANClientprocessrunsonlyonaNetBackupclient.\n■ VerifythatavalidlicensefortheSANClientfeatureresidesonthemasterserver.\nSANClientisaseparatelylicensedfeaturewhichrequiresakeycalled\"SAN\nClient\"onthemasterserver.\n■ VerifythatnoserverentriesfortheSANClientexistontheNetBackupmaster\nserver.RemoveanySERVER=clientnameentryinthemasterserverfortheSAN\nClient.IfthemasterserverhastheSANClientalsolistedasaserver,itmay\nshutdowntheSANClient.\n■ RestarttheSANClientservice.TheSANClientrestartswhentheserverrestarts,\nbutdoesnotautomaticallyrestartafteryourunthe bpclntcmdcommand.To\nstarttheSANClientservice,runtheclientstartupscriptorusetheService\nManagerinWindows.\nForfurtherinformation,seetheTroubleshootingchapteroftheNetBackupSAN\nClientandFibreTransportGuide."
    },
    "2092": {
        "code": 2092,
        "desc": "FTserverdevicesforclientareoffline",
        "first_action": "VerifythatmarkedQLogicTargetportsexistintheserver.The nbftsrvrand",
        "full_action": "Dooneofthefollowing:\n■ VerifythatmarkedQLogicTargetportsexistintheserver.The nbftsrvrand\nnbfdrv64processesexitifthesystemhasnoportsavailableforTargetMode\nuse.\n■ VerifythatavalidlicensefortheSANClientfeatureresidesonthemasterserver.\nSANClientisaseparatelylicensedfeaturethatrequiresakeycalled\"SAN\nClient\"onthemasterserver.TheFibreTransportserverperformsalicense\ncheckduringstartup.\n■ DetermineifarebootisrequiredfortheinstallationoftheFibreTransportserver.\nSolarisinstallationsrequirethatyourebootthemediaserverafteryouinstall\nFibreTransporttoloadtheFibreTransportdriversonthemarkedtargetports.\nInaddition,reboottheLinuxserversifyouchoosetonotunloadtheexisting\nQLogicdriversduringtheinstallationofFibreTransport.\nForfurtherinformation,seetheTroubleshootingchapteroftheNetBackupSAN\nClientandFibreTransportGuide."
    },
    "2093": {
        "code": 2093,
        "desc": "NoFTserversforthisclientarerunning",
        "first_action": "VerifythatmarkedQLogicTargetportsexistintheserver.The nbftsrvrand",
        "full_action": "Dooneofthefollowing:\n■ VerifythatmarkedQLogicTargetportsexistintheserver.The nbftsrvrand\nnbfdrv64processesexitifthesystemhasnoportsavailableforTargetMode\nuse.\n■ VerifythatavalidlicensefortheSANClientfeatureresidesonthemasterserver.\nSANClientisaseparatelylicensedfeaturewhichrequiresakeycalled\"SAN\nClient\"onthemasterserver.TheFibreTransportserverperformsalicense\ncheckduringstartup.\n■ DetermineifarebootisrequiredfortheinstallationoftheFibreTransportserver.\nSolarisinstallationsrequirethatyourebootthemediaserverafteryouinstall\nFibreTransporttoloadtheFibreTransportdriversonthemarkedtargetports.\nInaddition,reboottheLinuxserversifyouchoosetonotunloadtheexisting\nQLogicdriversduringtheinstallationofFibreTransport.\nForfurtherinformation,seetheNetBackupSANClientandFibreTransport\nTroubleshootingGuide."
    },
    "2094": {
        "code": 2094,
        "desc": "STUcannotrunLifecyclebackups",
        "first_action": "Runthe nbdevquery -listdpcommandtocheckthe",
        "full_action": "Runthe nbdevquery -listdpcommandtocheckthe\nconfigurationofthediskpool.IftheLifecycleattributeisnotenabledforthedisk\npool,runthe nbdevconfig -changedp -setattributecommandtoenableit."
    },
    "2095": {
        "code": 2095,
        "desc": "STUcannotrunVMwarebackup",
        "first_action": "TorunaVMwarebackup,themediaservermustruna",
        "full_action": "TorunaVMwarebackup,themediaservermustruna\nvalidversionofNetBackup.VerifythatavalidversionofNetBackupisrunningor\nconfigurethebackupforamediaserverthatrunsavalidversionofNetBackup."
    },
    "2096": {
        "code": 2096,
        "desc": "NDMPoperationdoesnotsupportmultipleinlinecopies",
        "first_action": "NetBackupcannotmakemultiplecopiesofNDMPpolicies.",
        "full_action": "NetBackupcannotmakemultiplecopiesofNDMPpolicies.\nConfigurethebackupforasinglestorageunitdestination."
    },
    "2097": {
        "code": 2097,
        "desc": "StorageunitgroupdoesnotexistinEMMconfiguration",
        "first_action": "Reconfigurethepolicytouseastorageunitorstorage",
        "full_action": "Reconfigurethepolicytouseastorageunitorstorage\nunitgroupthatexistsintheconfiguration."
    },
    "2098": {
        "code": 2098,
        "desc": "Mediapoolisnoteligibleforthisjob",
        "first_action": "Changetheconfiguredmediapoolforthejobtousea",
        "full_action": "Changetheconfiguredmediapoolforthejobtousea\npoolthatisconfigured,orcreatetherequiredmediapool.Makesurethatthemedia\npoolyouhaveconfiguredforthejobisnotascratchpool."
    },
    "2099": {
        "code": 2099,
        "desc": "Requireddriveordrivepathisnotconfigured",
        "first_action": "Runthe vmoprcmdcommandtoverifythedrive",
        "full_action": "Runthe vmoprcmdcommandtoverifythedrive\nconfiguration.Configurethedrivesthatarenecessaryforthemediatypethatis\nused."
    },
    "2100": {
        "code": 2100,
        "desc": "Maximumnumberofmountshasbeenexceededfortapemedia",
        "first_action": "Increasethemaximumallowedmountsforthemedia.",
        "full_action": "Increasethemaximumallowedmountsforthemedia.\nYoumayneedtoretirethismediaifithasexceededthemaximumnumberofmounts\nyouhaveconfigured."
    },
    "2101": {
        "code": 2101,
        "desc": "MediaservernotfoundinEMMdatabase",
        "first_action": "Forarestorefromtape,youcanusetheForceMediaServerRestoreoptionto",
        "full_action": "Dothefollowingasappropriate:\n■ Forarestorefromtape,youcanusetheForceMediaServerRestoreoptionto\nforceNetBackuptoreplacethemissingmediaserverwithanewmediaserver.\n■ Foroptimizedduplication,ensurethatthemediaserverincommonhas\ncredentialsforbothstorageservers.MoreinformationaboutOpenStorage\noptimizedduplicationisavailable.\nSeetheNetBackupOpenStorageSolutionsGuideforDisk."
    },
    "2102": {
        "code": 2102,
        "desc": "Storageunitdoesnotsupportspanning",
        "first_action": "Somedisktypesdonotsupportspanning.Runthe",
        "full_action": "Somedisktypesdonotsupportspanning.Runthe\nnbdevconfig -listdgcommandtodetermineifadiskgroupsupportsspanning.\nIfthiserrorpersists,ensurethatenoughspaceisavailableonyourdiskstorage\nunitsforthenewjobsthatarerunning."
    },
    "2103": {
        "code": 2103,
        "desc": "Mediaservermismatch",
        "first_action": "Allcopiesofamultiplecopyjobmustrunonthesame",
        "full_action": "Allcopiesofamultiplecopyjobmustrunonthesame\nmediaserver.Configurethestorageunitsthathavedrivepathsordiskaccessfrom\nacommonmediaserver."
    },
    "2104": {
        "code": 2104,
        "desc": "Storageunitsarenotavailable",
        "first_action": "Verifythatallcriteriainmetforthepolicywiththestorage",
        "full_action": "Verifythatallcriteriainmetforthepolicywiththestorage\nunitsthatareconfigured."
    },
    "2105": {
        "code": 2105,
        "desc": "Storageunitrequestedforreplicationjobisnotreplicationcapable",
        "first_action": "Makesurethatreplicationjobsincludestatusconfigured",
        "full_action": "Makesurethatreplicationjobsincludestatusconfigured\nforreplicationenableddisksintheirstorageunitspecifiers."
    },
    "2106": {
        "code": 2106,
        "desc": "Diskstorageserverisdown 444NetBackupstatuscodes NetBackup status codes",
        "first_action": "TheNetBackupCloudStoreServiceisrunningonthemasterandmediaservers.",
        "full_action": "Verifythatallmediaserversthatareconfiguredforthe\nstorageservercancommunicatewiththestorageserver.Thebpstsinfocommand\nqueriesthestorageserverperiodically,soyoucanusethe bpstsinfologsetto\nverbositylevel5onthemediaserver.\nIftheerrorisrelatedtoacloudstoragebackupfailure,youshouldverifythefollowing\ninformation:\n■ TheNetBackupCloudStoreServiceisrunningonthemasterandmediaservers.\nSeethe NetBackup CloudStore Service Container startup and shutdown\ntroubleshootingsectionintheNetBackupCloudAdministrator'sGuidefor\ninformationonhowtostarttheservice.\n■ TheNetBackupcertificatesarestale/unavailableontheconfiguredmediaserver,\nwhichcancausethestorageservertogodown.Ensurethatyoudeployallof\ntherequiredcertificatesonthatmediaservertokeepthestorageserverup.For\nmoreinformation,seetheNetBackupSecurityEncryptionGuide.\n■ The Enable insecure communication with 8.0 and earlier hostsoptionon\ntheNetBackupmasterserverisselectedifthemediaserverisversion8.0or\nearlier.Theoptionisavailableinthe NetBackup Administration Consoleon\nthe Security Management > Global Security Settings > Secure\nCommunicationtab."
    },
    "2107": {
        "code": 2107,
        "desc": "Requestedmediaserverdoesnothavecredentialsorisnotconfigured forthestorageserver",
        "first_action": "Optimizedduplicationrequiresamediaserverwith",
        "full_action": "Optimizedduplicationrequiresamediaserverwith\ncredentialsforboththereadsideandwritesidestorageservers.Addtheneeded\ncredentialsorlimitthemediaserversthatthewritesidestorageunitcallsoutto\nthosethatarecredentialedforthereadmedia."
    },
    "2108": {
        "code": 2108,
        "desc": "RequestedNDMPmachinedoesnothavecredentialsorisnotconfigured inNetBackup",
        "first_action": "JobsforNDMPpoliciesrequirethattheNDMPhostthat",
        "full_action": "JobsforNDMPpoliciesrequirethattheNDMPhostthat\nisspecifiedastheclientinthepolicybeconfiguredinNetBackup.Thecredentials\nthataredefinedforanyservermustaccesstheNDMPhost.\nVerifythattherequiredNDMPhostisconfigured.IftheconfiguredNDMPhostis\nafullyqualifiednameandtheNDMPhostnameinthepolicyisnot,runthefollowing\ncommandtoaddanaliastotheNDMPhost:\n# nbemmcmd -machinealias -addalias -alias string -machinename string"
    },
    "2109": {
        "code": 2109,
        "desc": "RequestedFibreTransportclientmachinewasnotfoundinNetBackup configuration",
        "first_action": "FibreTransportbackupandrestoreoperationsrequire",
        "full_action": "FibreTransportbackupandrestoreoperationsrequire\neachFibreTransportclienttobeconfiguredinNetBackup.Verifythattheclientthat\nisrequestedforthejobisconfiguredasaFibreTransportclient."
    },
    "2110": {
        "code": 2110,
        "desc": "RequestedmachineisnotconfiguredinNetBackup",
        "first_action": "Thepolicythatyouusetorunthejobmayindicatewhich",
        "full_action": "Thepolicythatyouusetorunthejobmayindicatewhich\nserverthejobrequires.Ifnot,findtheserverthatthejoblooksforbysettingthe\nMDSVxULlogging(OID143)todebuglevel2andretrythejob.TheMDSlog\nusuallyindicateswhichhostnamecausedtheproblem."
    },
    "2111": {
        "code": 2111,
        "desc": "AllstorageunitsareconfiguredwithOnDemandOnlyandarenoteligible forjobsrequestingANYstorageunit",
        "first_action": "Changethepolicytouseaspecificstorageunitinstead",
        "full_action": "Changethepolicytouseaspecificstorageunitinstead\nofanyavailablestorageunit,orconfigureatleastonestorageunitwithouttheOn\nDemandOnlysetting."
    },
    "2112": {
        "code": 2112,
        "desc": "NetBackupmediaserverversionistoolowfortheoperation",
        "first_action": "Pointthestorageunittoamediaserverwithanewer",
        "full_action": "Pointthestorageunittoamediaserverwithanewer\nversionofsoftware."
    },
    "2113": {
        "code": 2113,
        "desc": "Invalidornodiskarraycredentialsareaddedforvserver",
        "first_action": "UndertheDiskArrayHostscredentialssection,addadmin",
        "full_action": "UndertheDiskArrayHostscredentialssection,addadmin\ncredentialsofNetAppStorageVirtualMachine'sinterfacethathasmanagement\naccessenabled.EnsurethattherightStorageVirtualMachine'sinterfacenameis\nenteredthatholdsthesnapshot/replicatobeindexed.EnsurethattheStorage\nVirtualMachine(SVM)useraccountwiththeONTAPiapplicationisintheunlocked\nstate.\nSeetheNetBackupReplicationDirectorSolutionsGuideformoreinformation."
    },
    "2114": {
        "code": 2114,
        "desc": "Mediaserverisnotrecognized.",
        "first_action": "Addauthorizationforthemediaserveronthemasterserverandrestartthe",
        "full_action": "Thiserrordoesnotnecessarilymeanthataconfiguration\nchangeisrequired.However,repeatedinstancesofthiserrorindicatethata\nconfigurationchangeshouldbeconsideredtomaintaingoodmasterserver\nperformance.\nPerformthefollowingasappropriate:\n■ Addauthorizationforthemediaserveronthemasterserverandrestartthe\nNetBackupservicesonthemediaserver.\n■ AddmediaservertothePBXBLOCK_SERVER_SERVICElistonthemasterserver.\nTheservicesthatshouldbeblockedare EMMand NBREM.\nFormoreinformationaboutblockingincomingconnections,refertothefollowing\narticleontheCohesityTechnicalSupportwebsite:\nhttps://www.veritas.com/content/support/en_US/article.100048495\n■ Uninstallmediaserversoftware.\n■ Shutdownthemediaserver.\nWarning:InaNetBackupDNATenvironment,theidentifiedIPaddressandhost\nnamemaypointtoagatewayandnotthemediaserver.Verifythehostinformation\nbeforeattemptingadditionalstepstoresolvetheproblem."
    },
    "2205": {
        "code": 2205,
        "desc": "Snapshotreplicationisnotsupportedforthespecifieddetails.",
        "first_action": "Youmustchangetheprotectionplanconfigurationtofix",
        "full_action": "Youmustchangetheprotectionplanconfigurationtofix\ntheseissues.NetBackupdoesnotretrythereplicationjob."
    },
    "2206": {
        "code": 2206,
        "desc": "SnapshotManagerfailedtoretrievenetworksecuritygroupsagainstthe specifiedplug-ininstance.",
        "first_action": "YoumustselectavalidsubnetIdfromoneoftheregions",
        "full_action": "YoumustselectavalidsubnetIdfromoneoftheregions\nthatarementionedinthecloudproviderconfiguration."
    },
    "2213": {
        "code": 2213,
        "desc": "Failedtodeleteconfiguredplug-ininstanceinSnapshotManager.",
        "first_action": "Ifaplug-indeleteisneeded,thendeleteallactive",
        "full_action": "Ifaplug-indeleteisneeded,thendeleteallactive\nsnapshotsandattempttodeletetheplug-inagain.Ifyouneedtodeletetheplug-in\nwithoutclearingasnapshot,youcanpasstheX-NetBackup-Force-Plugin-Delete\nheaderas TRUE.Thesnapshotsremaininthecloudsoyoumustremovethose\nmanually."
    },
    "2228": {
        "code": 2228,
        "desc": "SecurityGrouporSubnetconfigurationcannotbeprovidedwhenyou retainthenetworkconfigurationforcloudVMrestore.",
        "first_action": "Retaineithertheoriginalnetworkconfigurationorspecify",
        "full_action": "Retaineithertheoriginalnetworkconfigurationorspecify\nadestinationsubnetorsecuritygroup."
    },
    "2229": {
        "code": 2229,
        "desc": "Cannotretainnetworkconfigurationwhilerestoringacrosscloudservice providers.",
        "first_action": "ThroughAPI,deletethe retainNetworkConfigflagor",
        "full_action": "ThroughAPI,deletethe retainNetworkConfigflagor\nsetitto Falseintherecoveryorpre-recoverypayload.ThroughtheUI,deselect\nthe Restore network configurationoption."
    },
    "2230": {
        "code": 2230,
        "desc": "Failedtocreatesnapshotduetoamissingasset.",
        "first_action": "Unsubscribetheassetfromtheprotectionplan.",
        "full_action": "Unsubscribetheassetfromtheprotectionplan."
    },
    "2231": {
        "code": 2231,
        "desc": "Notenoughfreespaceonhost.",
        "first_action": "CreatesomespaceonthehostwhereNetBackupprimary",
        "full_action": "CreatesomespaceonthehostwhereNetBackupprimary\nserverisinstalled."
    },
    "2232": {
        "code": 2232,
        "desc": "Filealreadyexists.",
        "first_action": "Determineifthefilebeinguploadedisaduplicatefile.",
        "full_action": "Performthefollowingasappropriate:\n■ Determineifthefilebeinguploadedisaduplicatefile.\n■ Changethenameofthefileyouwanttoupload."
    },
    "2233": {
        "code": 2233,
        "desc": "Failedtouploadtelemetryfile.",
        "first_action": "Correctanyerrorsthatyoufindinthenbwebservicelogs",
        "full_action": "Correctanyerrorsthatyoufindinthenbwebservicelogs\nthatoccurredwhenyouattemptedtocreateortouploadthetelemetryfile."
    },
    "2250": {
        "code": 2250,
        "desc": "TherequesthastimedoutwhileNetBackupretrievedtheerrorlogresults page.",
        "first_action": "Narrowthedaterange,thenrunthequeryagain.Ifyou",
        "full_action": "Narrowthedaterange,thenrunthequeryagain.Ifyou\nusetheAPIs,youcanalsochangethepagesize."
    },
    "2251": {
        "code": 2251,
        "desc": "Thecursorvalueisinvalid. 451NetBackupstatuscodes NetBackup status codes",
        "first_action": "ReviewthepreviousAPIresponseandusethecorrect",
        "full_action": "ReviewthepreviousAPIresponseandusethecorrect\nvalueforthe page[after]value.Iftherequestcontainsaninvalidvalue,inthe\nerrorloglocatethe paginationmetatagintheresponse.Thevalueof \"next\"is\nthevaluethatyouwanttousefor page[after].\n\"meta\": {\n\"pagination\":\n{ \"next\": \"28002872c601fd648f3154e58532558e429c9632035c3bf042a6accdd77d8356\", \"limit\": 5 }\n}"
    },
    "2252": {
        "code": 2252,
        "desc": "Thenumberofsimultaneouserrorlogrequestshasbeenexceeded.",
        "first_action": "Waituntiloneormoreactiverequestsforerrorlogsare",
        "full_action": "Waituntiloneormoreactiverequestsforerrorlogsare\ncomplete.Thentrytorunthenewerrorlogrequestagain."
    },
    "2300": {
        "code": 2300,
        "desc": "The vmRecoveryDestinationfieldmustbespecifiedintherecovery request. 452NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifythatthevmRecoveryDestinationfieldisspecified",
        "full_action": "VerifythatthevmRecoveryDestinationfieldisspecified\nandthatitisnotempty."
    },
    "2301": {
        "code": 2301,
        "desc": "The alternateLocationDirectoryfieldmustnotbeblank.",
        "first_action": "The alternateLocationDirectoryfieldisoptional.If",
        "full_action": "The alternateLocationDirectoryfieldisoptional.If\nthisfieldisincluded,youmustspecifyadirectoryvalueforthe\nalternateLocationDirectoryfieldthatisnotempty."
    },
    "2302": {
        "code": 2302,
        "desc": "The instanceUuidfieldmustnotbeblank.",
        "first_action": "Verifythe instanceUuidfieldofthepre-recoverycheck",
        "full_action": "Verifythe instanceUuidfieldofthepre-recoverycheck\nrequestisspecifiedandnotempty.TheinstanceUuidfieldoftherecoveryrequest\nisoptional.Ifthefieldisincluded,youmustspecifyavaluethatisnotempty."
    },
    "2303": {
        "code": 2303,
        "desc": "The stagingLocationfieldmustnotbeblank.",
        "first_action": "The stagingLocationfieldisoptional.Ifthisfieldis",
        "full_action": "The stagingLocationfieldisoptional.Ifthisfieldis\nincluded,youmustspecifyapathvaluethatisnotempty."
    },
    "2304": {
        "code": 2304,
        "desc": "The datastorefieldmustnotbeblank.",
        "first_action": "Verifythe datastorefieldofthepre-recoverycheck",
        "full_action": "Verifythe datastorefieldofthepre-recoverycheck\nrequestisspecifiedandnotempty.The datastorefieldoftherecoveryrequestis\noptional.Ifthatfieldisincluded,youmustspecifyavaluethatisnotempty."
    },
    "2305": {
        "code": 2305,
        "desc": "Invalidvirtualmachineusernameorpassword.",
        "first_action": "Verifythatthe vmUsernameand vmPasswordfieldsare",
        "full_action": "Verifythatthe vmUsernameand vmPasswordfieldsare\nspecifiedandthattheyarenotempty."
    },
    "2306": {
        "code": 2306,
        "desc": "The vmFilesfieldmustnotbeblank.",
        "first_action": "Verifythatthe vmFilesfieldisspecifiedandthatitisnot",
        "full_action": "Verifythatthe vmFilesfieldisspecifiedandthatitisnot\nempty."
    },
    "2307": {
        "code": 2307,
        "desc": "The sourcefieldofvirtualmachinefilesmustnotbeblank.",
        "first_action": "Verifythatthefile sourcefieldisspecifiedandthatitis",
        "full_action": "Verifythatthefile sourcefieldisspecifiedandthatitis\nnotempty."
    },
    "2308": {
        "code": 2308,
        "desc": "The destinationfieldofvirtualmachinefilesmustnotbeblank.",
        "first_action": "Thedestinationfieldisoptional.Ifthisfieldisincluded,",
        "full_action": "Thedestinationfieldisoptional.Ifthisfieldisincluded,\nyoumustspecifyadestinationpathvaluethatisnotempty."
    },
    "2309": {
        "code": 2309,
        "desc": "Failedtocreatetheagentlessrecoveryrestorespecification.",
        "first_action": "TheJSONrequestsyntaxisinvalid.",
        "full_action": "TheJSONrequestsyntaxisinvalid."
    },
    "2310": {
        "code": 2310,
        "desc": "The sizefieldmustnotbeblank.",
        "first_action": "Verifythatthe sizefieldisspecifiedandthatitisnot",
        "full_action": "Verifythatthe sizefieldisspecifiedandthatitisnot\nempty."
    },
    "2311": {
        "code": 2311,
        "desc": "Failedtoaddguestvirtualmachinecredentials.",
        "first_action": "VerifytheNetBackupservicesarerunningonthemaster",
        "full_action": "VerifytheNetBackupservicesarerunningonthemaster\nserver."
    },
    "2312": {
        "code": 2312,
        "desc": "The alternateLocationDirectorymustbeginwitha /.",
        "first_action": "Youmustspecifyaforwardslash(/)atthebeginningof",
        "full_action": "Youmustspecifyaforwardslash(/)atthebeginningof\nthe alternateLocationDirectorypath."
    },
    "2313": {
        "code": 2313,
        "desc": "The sourcepathofvirtualmachinefilesmustbeginwith /.",
        "first_action": "Youmustspecifyaforwardslash(/)atthebeginningof",
        "full_action": "Youmustspecifyaforwardslash(/)atthebeginningof\nthefile sourcepath."
    },
    "2314": {
        "code": 2314,
        "desc": "The destinationpathofvirtualmachinefilesmustbeginwith /.",
        "first_action": "Youmustspecifyaforwardslash(/)atthebeginningof",
        "full_action": "Youmustspecifyaforwardslash(/)atthebeginningof\nthefile destinationpath."
    },
    "2317": {
        "code": 2317,
        "desc": "Failedtoremoveguestvirtualmachinecredentials.",
        "first_action": "Manuallyremovethecredentialsfromtheguestvirtual",
        "full_action": "Manuallyremovethecredentialsfromtheguestvirtual\nmachine."
    },
    "2318": {
        "code": 2318,
        "desc": "The appendStringfieldmustnotbeblank.",
        "first_action": "TheappendStringfieldisoptional.Ifthisfieldisincluded,",
        "full_action": "TheappendStringfieldisoptional.Ifthisfieldisincluded,\nyoumustspecifyastringvalueforthe appendStringfieldthatisnotempty."
    },
    "2319": {
        "code": 2319,
        "desc": "Appendstringtofilenamesisnotsupportedfordirectories.",
        "first_action": "TheappendStringfieldisonlysupportedforfiles.Remove",
        "full_action": "TheappendStringfieldisonlysupportedforfiles.Remove\nanydirectoriesthatarespecifiedinthelistofentriestoberestored."
    },
    "2320": {
        "code": 2320,
        "desc": "Flattendirectorystructuresisnotsupportedfordirectories.",
        "first_action": "TheflattenDirectoryStructurefieldisonlysupported",
        "full_action": "TheflattenDirectoryStructurefieldisonlysupported\nforfiles.Removeanydirectoriesthatarespecifiedinthelistofentriestoberestored."
    },
    "2322": {
        "code": 2322,
        "desc": "Failedtocreatethestaginglocationpath.",
        "first_action": "Thestaginglocationdefaultsto /usr/openv/var/staginglocor",
        "full_action": "Usethedefaultstaginglocationpathorensurethatthe\nuser-configuredstaginglocationpathisvalid.\nStaginglocationsetupinformation:\n■ Thestaginglocationdefaultsto /usr/openv/var/staginglocor\nVERITAS\\NetBackup\\var\\stagingloc.Thislocationisusedtostagefilesduring\nRestricted Restore Moderestore.\n■ Youcanoverridethepathusingthe bp.confparameter\nAGENTLESS_RHOST_STAGING_PATH = \"path\"configuredontherecoveryhost.\nIfthepathdoesnotexistontherecoveryhost,NetBackupautomaticallycreates\nitwithappropriatepermissions."
    },
    "2323": {
        "code": 2323,
        "desc": "ThestaginglocationexistsbutACLsandorpermissionbitssetto on areinsecure.",
        "first_action": "OnWindows:TheACLsdefinedmustbeexplicitandshouldnotrelyoninherited",
        "full_action": "Ensurethatthestaginglocationpathissecure.\n■ OnWindows:TheACLsdefinedmustbeexplicitandshouldnotrelyoninherited\npermissionsfromtheparentfolder.\n■ OnUNIX:Accessibleonlytotheownerorthegroup.Permissionbitsfor other\nshouldlooklike 07?0or drxw???---."
    },
    "2324": {
        "code": 2324,
        "desc": "Failedtoremovethestaginglocationandanyfilesthatareleftonthe recoveryhost.",
        "first_action": "Removeanyfilesandfoldersfromthestaginglocation",
        "full_action": "Removeanyfilesandfoldersfromthestaginglocation\nfolderthatwereleftbehind.ReviewthelogstodeterminewhyNetBackupfailedto\ndeletethefolder.EnsurenootherprocessandoruserblocksNetBackupfrom\nremovingthisfolder."
    },
    "2325": {
        "code": 2325,
        "desc": "SpecifiedrecoveryhostneedstobeatNetBackupversion9.0orgreater tosupport Restricted Restore Moderestores.",
        "first_action": "SelectarecoveryhostthatisNetBackup9.0ornewer.",
        "full_action": "SelectarecoveryhostthatisNetBackup9.0ornewer."
    },
    "2326": {
        "code": 2326,
        "desc": "Failedtoupdatetherecoverystatefile.",
        "first_action": "ReviewlogstodeterminewhyNetBackupdidnotreador",
        "full_action": "ReviewlogstodeterminewhyNetBackupdidnotreador\nwritetotherecoverystatefile."
    },
    "2328": {
        "code": 2328,
        "desc": "The communicationTypefieldcannotbeempty.",
        "first_action": "The communicationTypefieldismandatory.Thevalue",
        "full_action": "The communicationTypefieldismandatory.Thevalue\nmustbeeithersetto SSHor WMI."
    },
    "2329": {
        "code": 2329,
        "desc": "The targetHostfieldiseitheremptyorthenameisinvalid",
        "first_action": "The targetHostfieldismandatory.Provideavalidhost",
        "full_action": "The targetHostfieldismandatory.Provideavalidhost\nnameoranIPaddressofthetargethost."
    },
    "2330": {
        "code": 2330,
        "desc": "The sshFingerprintfieldcannotbeempty.",
        "first_action": "The sshFingerprintfieldismandatory.Providean SSH",
        "full_action": "The sshFingerprintfieldismandatory.Providean SSH\nkeyfingerprintofthetargethost."
    },
    "2331": {
        "code": 2331,
        "desc": "ThespecifiedrecoveryhostmustbeatNetBackupversion9.1orlater tosupportagentlessrestores.",
        "first_action": "VerifytheNetBackupversiononrecoveryhost.Theversion",
        "full_action": "VerifytheNetBackupversiononrecoveryhost.Theversion\nshouldbe9.1orlater."
    },
    "2334": {
        "code": 2334,
        "desc": "Recoveryhoststaginglocationdoesnotexist.",
        "first_action": "Windows:",
        "full_action": "Verifythatthedefaultstaginglocationpathorthe\nuser-configuredstaginglocationpathfortherecoveryhostisvalid.\nNetBackupusesthefollowinglocationsontherecoveryhostasdefaultstaging\nlocations:\n■ Windows:\ninstallpath\\Veritas\\NetBackup\\var\\tmp\\staging\\\n■ UNIX\n/usr/openv/var/tmp/staging/\nVerifythatthestaginglocationpaththatisusedexists.Fortheuser-configured\nstaginglocation,checkifavalidpathontherecoveryhostisspecifiedinthebp.conf\nparameter AGENTLESS_RHOST_STAGING_PATH = \\\"path\\\"."
    },
    "2335": {
        "code": 2335,
        "desc": "Atarimagewasnotfoundatthestaginglocationontherecoveryhost.",
        "first_action": "Thetarimagewasnotfoundattherecoveryhoststaging",
        "full_action": "Thetarimagewasnotfoundattherecoveryhoststaging\nlocation.Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "2336": {
        "code": 2336,
        "desc": "Internalerrorhascausedfailureofrecoveryvalidation.",
        "first_action": "SavethebpVMutillogsontherecoveryhostandcontact",
        "full_action": "SavethebpVMutillogsontherecoveryhostandcontact\nCohesityTechnicalSupport."
    },
    "2337": {
        "code": 2337,
        "desc": "Notenoughspaceavailableonrecoveryhost.",
        "first_action": "Verifythatthereissufficientfreespaceavailableonthe",
        "full_action": "Verifythatthereissufficientfreespaceavailableonthe\nrecoveryhoststaginglocationbycomparingittothetotalsizeoffilesorfolders\nselected.Or,selectadifferentrecoveryhostwithsufficientfreespaceforperforming\nanagentlessrestore."
    },
    "2339": {
        "code": 2339,
        "desc": "Notenoughspaceavailableontargethost.",
        "first_action": "Ifnotexplicitlyprovided,NetBackupusestheuser’shome",
        "full_action": "Ifnotexplicitlyprovided,NetBackupusestheuser’shome\ndirectoryasadefaultstaginglocationontargethost.Verifythatsufficientfreespace\nisavailableonthetargethostorselectadifferentstaginglocationonsametarget\nhostwithsufficientfreespace."
    },
    "2340": {
        "code": 2340,
        "desc": "Tarisnotpresentonthetargethost.",
        "first_action": "Thetarutilityisnotpresentonthetargethost.Thesystem",
        "full_action": "Thetarutilityisnotpresentonthetargethost.Thesystem\ntarutilityisrequiredtobepresentontargethostwithUNIXoperatingsystemfor\nperforminganagentlessrestoreonitusingNetBackup.Retrytheoperationafter\ndeployingthetarutility."
    },
    "2341": {
        "code": 2341,
        "desc": "Theuserdoesnothaverequiredpermissiononthetargethoststaging location.",
        "first_action": "Verifythattheuserhassufficientpermissionstoaccess",
        "full_action": "Verifythattheuserhassufficientpermissionstoaccess\nthelocationandthetargethoststaginglocationexists."
    },
    "2342": {
        "code": 2342,
        "desc": "Theuserdoesnothaverootoradministratorprivileges.Torestorefiles andfolders,provideuserwithrootoradministratorprivileges.",
        "first_action": "Theprovidedcredentialsdonothavetherequired",
        "full_action": "Theprovidedcredentialsdonothavetherequired\npermissionsonthetargethostforagentlessfilesorfoldersrestore.ForWindows,\nyoumustusethecredentialwhichispartofthelocaladministratorgrouponthe\ntargethost.FortheUNIXtargethost,usethecredentialwhichisthe rootorthe\nsudoaccountwith ALLpermissions."
    },
    "2343": {
        "code": 2343,
        "desc": "Theadministratorshareofthetargethostisnotaccessiblefromthe recoveryhost.",
        "first_action": "Firewallexceptionsaresetupcorrectly",
        "full_action": "Thiserrorisusuallyseenwhenthetargethostforagentless\nrestorehasaWindowsOS.Verifythatthefollowingitemsaresetupcorrectlyon\ntargethost:\n■ Firewallexceptionsaresetupcorrectly\n■ Fileandprintersharingisenabled.\n■ GPO/SoftwareRestrictionPolicyoranantivirussoftwaredoesnotblockaccess.\n■ Thetargethostisaccessiblewithvalidcredentials."
    },
    "2344": {
        "code": 2344,
        "desc": "Theprovidedcredentialsareforalocaladministratoruser.",
        "first_action": "ForagentlessrestoreinaUserAccountControl(UAC)",
        "full_action": "ForagentlessrestoreinaUserAccountControl(UAC)\nenvironment,youmustprovidethecredentialsofadomainuser.Thedomainuser\nmustbepartofthelocaladministratorgroupontheWindowstargethost."
    },
    "2345": {
        "code": 2345,
        "desc": "Agentlessrestoreisnotpossible.",
        "first_action": "Agentlessfilesorfoldersrestorehasfailedduetoan",
        "full_action": "Agentlessfilesorfoldersrestorehasfailedduetoan\nunexpectedreason.Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "2346": {
        "code": 2346,
        "desc": "Operatingsystemsdonotmatch.Ensurethattheoperatingsystemof recoveryhostmatcheswiththebacked-upVMoperatingsystem.",
        "first_action": "Useanalternaterecoveryhostthathassameoperating",
        "full_action": "Useanalternaterecoveryhostthathassameoperating\nsystemasthebacked-upVM."
    },
    "2347": {
        "code": 2347,
        "desc": "Failedtoretrievethebackupimageoperatingsystem.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "2348": {
        "code": 2348,
        "desc": "Recoveryhostoperatingsystemisnotcompatiblewiththeprovided communicationmode.",
        "first_action": "TherecoveryhostOStypeandthecommunicationtype",
        "full_action": "TherecoveryhostOStypeandthecommunicationtype\nmustbecompatible.IftherecoveryhostisaUNIXOS,communicationtypeshould\nbeSSH.IftherecoveryhostisaWindowsOS,thecommunicationtypeshouldbe\nWMI."
    },
    "2349": {
        "code": 2349,
        "desc": "TargethostSSHprivatekeyisinvalid.",
        "first_action": "IftheauthenticationtypeisSSH_KEY,verifythatthesshKey",
        "full_action": "IftheauthenticationtypeisSSH_KEY,verifythatthesshKey\nfieldisspecifiedandnotempty."
    },
    "2351": {
        "code": 2351,
        "desc": "Invalidinputwasreceivedforconfiguringtheserviceoperation.",
        "first_action": "MakesurethattheinputJSONpassedtotheAPIiscorrect",
        "full_action": "MakesurethattheinputJSONpassedtotheAPIiscorrect\naspertheAPIspecification.Reviewthe nbwebservicelogsformoreinformation."
    },
    "2352": {
        "code": 2352,
        "desc": "Failedtogenerateresponseforthespecifiedserviceoperation.",
        "first_action": "Reviewthe bpVMutillogsformoreinformation.",
        "full_action": "Reviewthe bpVMutillogsformoreinformation."
    },
    "2353": {
        "code": 2353,
        "desc": "Systemcallexecutionfailsfortheserviceoperation.",
        "first_action": "Reviewthe bpVMutillogsandretrytheoperation.",
        "full_action": "Reviewthe bpVMutillogsandretrytheoperation."
    },
    "2354": {
        "code": 2354,
        "desc": "Unknownerrorhasoccurredwhiletheserviceoperationrequestwas processed.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "2355": {
        "code": 2355,
        "desc": "Failedtostart nbcctdforthespecifiedhost.",
        "first_action": "Reviewthe bpVMutillogsforanyerrorsandretrythe",
        "full_action": "Reviewthe bpVMutillogsforanyerrorsandretrythe\noperation."
    },
    "2356": {
        "code": 2356,
        "desc": "Thespecifieddirectorypathdoesnotexist.",
        "first_action": "Ensurethatthestagingdirectorypaththatisspecifiedin",
        "full_action": "Ensurethatthestagingdirectorypaththatisspecifiedin\ntheCDPgatewayconfigurationrequestexistsontheCDPgateway."
    },
    "2357": {
        "code": 2357,
        "desc": "SQLitedatabaseerroroccurred.",
        "first_action": "CheckthestagingareafilesystemIO.Also,trytominimize",
        "full_action": "CheckthestagingareafilesystemIO.Also,trytominimize\nthenumberparallelCDPoperations,ifany."
    },
    "2358": {
        "code": 2358,
        "desc": "Thespecifiedstagingsizevalidationfailed.",
        "first_action": "DependingonwhatwasspecifiedintheAPI,youneed",
        "full_action": "DependingonwhatwasspecifiedintheAPI,youneed\ntoincreasethesizeofthestagingdirectory.Thesizeofthestagingdirectoryshould\nnotbelessthan100GB."
    },
    "2359": {
        "code": 2359,
        "desc": "Failedtoregisterthespecifiedvirtualmachinetothebackuphost.",
        "first_action": "The nbwebservicelogonthemasterserver.",
        "full_action": "Refertothefollowinglogsformoredetails:\n■ The nbwebservicelogonthemasterserver.\n■ The bpVMutillogandthe nbcctdlogontheCDPgateway"
    },
    "2360": {
        "code": 2360,
        "desc": "Serviceconfigurationpre-checksarenotmet.",
        "first_action": "Increasethestagingdatabasesizetomorethan100GB.",
        "full_action": "Performthefollowingasappropriate:\n■ Increasethestagingdatabasesizetomorethan100GB.\n■ Increasememorytomorethan4GB."
    },
    "2361": {
        "code": 2361,
        "desc": "Failedtoconfigurethespecifiedbackuphost.",
        "first_action": "CheckifalloftheNetBackupprocessesarerunning.",
        "full_action": "Performthefollowingasappropriate:\n■ CheckifalloftheNetBackupprocessesarerunning.\n■ CheckifthespecifiedCDPgatewayiscorrectandreachable."
    },
    "2362": {
        "code": 2362,
        "desc": "Failedtoretrievetheserviceconfiguration.",
        "first_action": "Verifythatthe/usr/openv/netbackup/nbcct/nbcct.conf",
        "full_action": "Verifythatthe/usr/openv/netbackup/nbcct/nbcct.conf\nfileexistsandisaccessiblebythe nbcctdservice."
    },
    "2363": {
        "code": 2363,
        "desc": "Failedtoremovetheserviceconfiguration.",
        "first_action": "Reviewthereasonwhytheunlinkingofthefilefailed.",
        "full_action": "Performthefollowingasappropriate:\n■ Reviewthereasonwhytheunlinkingofthefilefailed.\n■ The NBCCTDserviceisrunning,stoptheservice."
    },
    "2364": {
        "code": 2364,
        "desc": "Failedtostoptheservice.",
        "first_action": "Checkthestateof nbcctdprocess.",
        "full_action": "Performthefollowing:\n■ Checkthestateof nbcctdprocess.\n■ Stopthe nbcctdservicemanually."
    },
    "2365": {
        "code": 2365,
        "desc": "Watermarksvalidationfailed.",
        "first_action": "1. Checkthespecifiedvalueforlowwatermarkandthehighwatermark.",
        "full_action": "Performthefollowing:\n1. Checkthespecifiedvalueforlowwatermarkandthehighwatermark.\n2. Specifythevaluesinthegivenrange.\n■ Lowwatermark-(0-99)\n■ Highwatermark-(1-100)\n■ Verifythatthelowwatermarkvalueshouldbelessthanhighwatermark\nvalue."
    },
    "2367": {
        "code": 2367,
        "desc": "Thespecifiedhostalreadyhasanactiveconfiguration.",
        "first_action": "RemovethecurrentlyconfiguredCDPgatewayand",
        "full_action": "RemovethecurrentlyconfiguredCDPgatewayand\nconfigureanewgateway."
    },
    "2368": {
        "code": 2368,
        "desc": "ThehostofthisVMisnotinarunningstate.",
        "first_action": "TurnontheVMandputitintoarunningstatemanually.",
        "full_action": "TurnontheVMandputitintoarunningstatemanually."
    },
    "2369": {
        "code": 2369,
        "desc": "FailedtounregisterthespecifiedVMfromthebackuphost.",
        "first_action": "Refertothe bpVMutiland nbcctdlogsontheCDP",
        "full_action": "Refertothe bpVMutiland nbcctdlogsontheCDP\ngatewayformoredetails."
    },
    "2370": {
        "code": 2370,
        "desc": "AnotherCDPenabledbackupisrunningforthisVM.",
        "first_action": "Scheduledormanuallytriggeredjobssucceedifthereare",
        "full_action": "Scheduledormanuallytriggeredjobssucceedifthereare\nnoconcurrentjobsrunningforsameVM.Ifjobskeepfailing,reviewthebackup\nscheduleandremoveconcurrentjobsforthisVM."
    },
    "2372": {
        "code": 2372,
        "desc": "YoucanupdateCDPpolicyonlywiththesameVM.",
        "first_action": "SpecifythecorrectinstanceintheUUIDinthepolicy",
        "full_action": "SpecifythecorrectinstanceintheUUIDinthepolicy\nupdaterequest."
    },
    "2373": {
        "code": 2373,
        "desc": "Thestagingdirectoryisnotempty.",
        "first_action": "Verifythatthestagingdirectorypaththatisspecifiedin",
        "full_action": "Verifythatthestagingdirectorypaththatisspecifiedin\nCDPconfigurationrequestisempty."
    },
    "2374": {
        "code": 2374,
        "desc": "NetBackupAcceleratormustbeenabledforCDPpolicies.",
        "first_action": "EnabletheAcceleratoroptionforthepolicy.",
        "full_action": "EnabletheAcceleratoroptionforthepolicy."
    },
    "2375": {
        "code": 2375,
        "desc": "IntelligentpolicyisnotsupportedforCDPpolicies.",
        "first_action": "ChangetheVMwarepolicytonotincludeCDP.",
        "full_action": "ChangetheVMwarepolicytonotincludeCDP."
    },
    "2376": {
        "code": 2376,
        "desc": "YoucannotselectmultipleVMsforbackupinCDPpolicies.",
        "first_action": "SpecifyasingleVMintheCDPpolicycreationrequest.",
        "full_action": "SpecifyasingleVMintheCDPpolicycreationrequest."
    },
    "2377": {
        "code": 2377,
        "desc": "TheVMisalreadysubscribedtoanotherpolicy.",
        "first_action": "UnsubscribetheVMfromthecurrentCDPprotectionplan",
        "full_action": "UnsubscribetheVMfromthecurrentCDPprotectionplan\nandretrytheoperation."
    },
    "2378": {
        "code": 2378,
        "desc": "FailedtoremovethespecifiedCDPhostconfiguration.",
        "first_action": "UnsubscribetheCDPgatewayfromalltheprotection",
        "full_action": "UnsubscribetheCDPgatewayfromalltheprotection\nplanswhichusetheCDPgatewayandretrytheoperation."
    },
    "2379": {
        "code": 2379,
        "desc": "FailedtostarttheCDPgatewayservicebecausethememorysize validationfailed.",
        "first_action": "IncreasethesizeofCDPhostmemorytogreaterthan4",
        "full_action": "IncreasethesizeofCDPhostmemorytogreaterthan4\nGB."
    },
    "2380": {
        "code": 2380,
        "desc": "FailedtostarttheCDPgatewayservice.",
        "first_action": "ReviewtheCCT_POOL_SIZE_QUOTA_PERCENTAGEvaluein",
        "full_action": "ReviewtheCCT_POOL_SIZE_QUOTA_PERCENTAGEvaluein\nthenbcct.conffileandincreasetheCCT_POOL_SIZE_QUOTA_PERCENTAGEtomore\nthan1GB."
    },
    "2381": {
        "code": 2381,
        "desc": "OnlyfullbackupscheduleissupportedforCDPpolicies.",
        "first_action": "Removeanynon-fullbackupschedulesfrompolicycreation",
        "full_action": "Removeanynon-fullbackupschedulesfrompolicycreation\npayloadandretrytheoperation."
    },
    "2382": {
        "code": 2382,
        "desc": "InsufficientspaceavailableonthestagingpathfortheCDPgateway. 473NetBackupstatuscodes NetBackup status codes",
        "first_action": "Increasethesizeofthestagingdirectorytominimumof",
        "full_action": "Increasethesizeofthestagingdirectorytominimumof\n100GB."
    },
    "2383": {
        "code": 2383,
        "desc": "NBCCTDisdownforthespecifiedhost.",
        "first_action": "Ensurethatthe NBCCTDserviceisrunningontheCDP",
        "full_action": "Ensurethatthe NBCCTDserviceisrunningontheCDP\ngateway."
    },
    "2384": {
        "code": 2384,
        "desc": "Storagepathdoesnothaveasupportedfilesystem.",
        "first_action": "Changethestagingpathtoanon-rootfilesystemwitha",
        "full_action": "Changethestagingpathtoanon-rootfilesystemwitha\nsupportedfilesystemtype(XFS,EXT3,EXT4,NFS,VxFS)."
    },
    "2385": {
        "code": 2385,
        "desc": "Providedpathistotherootfilesystem.ProvideaCDPstagingareapath onnon-rootfilesystem.",
        "first_action": "Changethestagingdirectorypathtoanon-rootfilesystem.",
        "full_action": "Changethestagingdirectorypathtoanon-rootfilesystem."
    },
    "2386": {
        "code": 2386,
        "desc": "Nomountpointfoundfortheprovidedstagingareapath.",
        "first_action": "Changethestagingpathtoanon-rootfilesystemwitha",
        "full_action": "Changethestagingpathtoanon-rootfilesystemwitha\nvalidmountpoint."
    },
    "2387": {
        "code": 2387,
        "desc": "Cannotupdateacceleratorforcedrescanproperty,fortheCDPpolicy.",
        "first_action": "UpdatingtheacceleratorforcedrescanattributeforschedulesinCDPpolicyis",
        "full_action": "Performthefollowingasappropriate:\n■ UpdatingtheacceleratorforcedrescanattributeforschedulesinCDPpolicyis\nnotallowed.\n■ Deletethecurrentschedulesusingupdate(PUT)API,andcreatenewschedule\nwiththeacceleratorforcedrescanattributevaluethatyouwanttoset."
    },
    "2388": {
        "code": 2388,
        "desc": "Onlyoneacceleratorforcerescanscheduleissupportedforcontinuous dataprotectionpolicies.",
        "first_action": "Removeanyextra acceleratorForcedRescanenabled",
        "full_action": "Removeanyextra acceleratorForcedRescanenabled\nschedules."
    },
    "2389": {
        "code": 2389,
        "desc": "Onlyoneacceleratorforcerescanschedule,andatleastonefullbackup schedulewithnoacceleratorforcerescan,arerequiredforCDPpolicies.",
        "first_action": "Removeanyextra acceleratorForcedRescanenabledschedules.",
        "full_action": "Performthefollowingasappropriate:\n■ Removeanyextra acceleratorForcedRescanenabledschedules.\n■ Addatleastoneregular,fullbackupscheduleinaCDPpolicy."
    },
    "2390": {
        "code": 2390,
        "desc": "Invalidbackuphost.",
        "first_action": "Specifyacorrectorareachablebackuphost.",
        "full_action": "Specifyacorrectorareachablebackuphost."
    },
    "2391": {
        "code": 2391,
        "desc": "CannotsubscribetheVM.Nospaceavailableinthestagingarea.",
        "first_action": "SubscribetheVMtoanothergateway.",
        "full_action": "SubscribetheVMtoanothergateway."
    },
    "2392": {
        "code": 2392,
        "desc": "CannotsubscribetheVM.Insufficientmemoryavailable.",
        "first_action": "SubscribetheVMtoanothergateway.",
        "full_action": "SubscribetheVMtoanothergateway."
    },
    "2393": {
        "code": 2393,
        "desc": "The nbcctdserviceuserontheCDPhostdoesnothavesufficient permissionstothestagingdirectory.",
        "first_action": "The nbcctdusermusthavesufficientpermissionstobe",
        "full_action": "The nbcctdusermusthavesufficientpermissionstobe\nabletoaccessthestagingdirectory."
    },
    "2395": {
        "code": 2395,
        "desc": "VMquotasizeinGBvalidationhasfailedforCDPconfiguration.",
        "first_action": "YoumustenteravalueoftheVMquotasize(inGB)that",
        "full_action": "YoumustenteravalueoftheVMquotasize(inGB)that\niswithin10GBto1024GB."
    },
    "2396": {
        "code": 2396,
        "desc": "VMquotareservepercentagevalidationhasfailedforCDPconfiguration.",
        "first_action": "YoumustenteravaluefortheVMquotareserve",
        "full_action": "YoumustenteravaluefortheVMquotareserve\npercentagethatiswithinthelimitsof25to50."
    },
    "2397": {
        "code": 2397,
        "desc": "Maxfull-syncvalidationhasfailedforCDPconfiguration.",
        "first_action": "Youmustenteravalueforthemaxfull-syncthatiswithin",
        "full_action": "Youmustenteravalueforthemaxfull-syncthatiswithin\nthelimitsof2to25."
    },
    "2398": {
        "code": 2398,
        "desc": "VMquotasizeinGBvalidationhasfailedforCDPconfigurationbecause theVMquotasizeinGBmustbelessthanstagingspace.",
        "first_action": "YoumustenteravaluefortheVMquotasizeinGBthat",
        "full_action": "YoumustenteravaluefortheVMquotasizeinGBthat\nislessthanthestagingareasize."
    },
    "2399": {
        "code": 2399,
        "desc": "CDPserviceconfigurationwassuccessfulbutfailedtoaddCDPhost configuredentryinthe bp.conffileontheCDPgateway.",
        "first_action": "Verifythatthe bp.conffileispresentat install_path/openv/netbackup",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthe bp.conffileispresentat install_path/openv/netbackup\nlocationandtheserviceuserhaspermissiontomodify.\n■ YoucanalsoaddtheCCT_IS_HOST_CONFIGURED=YESentrymanuallyandtrythe\nconfigurationoperationagain."
    },
    "2400": {
        "code": 2400,
        "desc": "CDPconfigurationmigrationisnotcomplete.FirststarttheCDPservice manuallyandcompletethemigration.",
        "first_action": "First,starttheCDPservicemanuallyandthencomplete",
        "full_action": "First,starttheCDPservicemanuallyandthencomplete\nthemigration(upgrade).Next,trytheconfigurationupdateoperation,ifnecessary."
    },
    "2401": {
        "code": 2401,
        "desc": "Cannotconnecttotheback-endservicesontheprimaryserverorthe CDPgateway.",
        "first_action": "StarttheservicesontheCDPgatewayandtheprimary",
        "full_action": "StarttheservicesontheCDPgatewayandtheprimary\nserverusingbp.start_all.Also,verifythatthereisnetworkconnectivitybetween\ntheprimaryserverandtheCDPgateway."
    },
    "2402": {
        "code": 2402,
        "desc": "CannotperformtherequestedCDPoperationbecauseaninternalerror occurred.",
        "first_action": "Reviewthe nbwebservice, bprd, bpVMutil,andthe",
        "full_action": "Reviewthe nbwebservice, bprd, bpVMutil,andthe\nnbcctdlogsformoreinformation.Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "2450": {
        "code": 2450,
        "desc": "Targethostoperatingsystemisnotsupportedfortheagentlessfilesor foldersrestore.",
        "first_action": "SUSELinuxEnterpriseServer,MicrosoftWindows,and",
        "full_action": "SUSELinuxEnterpriseServer,MicrosoftWindows,and\nRedHatEnterpriseLinux(RHEL)aresupportedplatforms.RefertotheNetBackup\nClientCompatibilityListforthesupportedplatformsforagentlessrestore."
    },
    "2451": {
        "code": 2451,
        "desc": "Invalidtargethostusernameorpassword.",
        "first_action": "Verifythattheusernameandpasswordfields,inthe",
        "full_action": "Verifythattheusernameandpasswordfields,inthe\nauthenticationdetailsoftherecoveryandpre-recoverycheckrequest,arespecified\nandarenotempty."
    },
    "2504": {
        "code": 2504,
        "desc": "Directexpirationofamirrorcopyisnotallowed",
        "first_action": "None",
        "full_action": "None"
    },
    "2505": {
        "code": 2505,
        "desc": "Unabletoconnecttothedatabase",
        "first_action": "Inthiscase,the semmnivaluewasinsufficientat128.By",
        "full_action": "Inthiscase,the semmnivaluewasinsufficientat128.By\nincreasingthisvalueto1024,theODBCconnectionwassuccessfulandNetBackup\nthenransuccessfully.Althoughthiscouldaffectotherplatforms,thiserrorhasbeen\nseeninmultipleRedHatEnterpriseLinux(RHEL)environments,usuallywhenthe\nRHELsystemistheNetBackupmasterserver.AnysupportedversionofNetBackup\ncouldbeaffectedbythisenvironmentalissue.Seethe Recommended NetBackup\nUNIX / Linux semaphore tuning values (Linux/Solaris/HP-UX/AIX)articleatthe\nfollowinglocationforgeneralrecommendationsandrefertotheplatformvendor\nsupportforadditionaldetails:\nhttps://www.veritas.com/support/en_US/article.100023842"
    },
    "2517": {
        "code": 2517,
        "desc": "Backupsetidentifiermayonlycontaina-z,A-Z,0-9and.-+_",
        "first_action": "Removetheinvalidcharacterfromthebackupsetidentifier.",
        "full_action": "Removetheinvalidcharacterfromthebackupsetidentifier.\nThisvalueisspecifiedinthe AttributestaboftheGUI Policyutility."
    },
    "2521": {
        "code": 2521,
        "desc": "Datafilecopytagmayonlycontaina-z,A-Z,0-9and.-+_",
        "first_action": "RemovetheinvalidcharacterfromtheDatafilecopytag.",
        "full_action": "RemovetheinvalidcharacterfromtheDatafilecopytag.\nThisvalueisspecifiedinthe OracletaboftheGUI Policyutility."
    },
    "2522": {
        "code": 2522,
        "desc": "OraclepolicycannotincludeapluggabledatabasewithaFRAbackup.",
        "first_action": "ChecktheOracleIntelligentPolicy.Ifthepolicyhas Protect",
        "full_action": "ChecktheOracleIntelligentPolicy.Ifthepolicyhas Protect\nInstances and Databasesselectedandincludespluggabledatabases,thenthe\nbackupselectioncannotbe Fast Recovery Area (FRA).Youcaneitherselecta\ndifferentbackupselectionorselecttheOracle12cinstanceand Fast Recovery\nArea (FRA)."
    },
    "2523": {
        "code": 2523,
        "desc": "FailedtoaddclienttoNetBackupconfiguration.",
        "first_action": "Savethe nbemmand bpdbmlogsandcontactCohesity",
        "full_action": "Savethe nbemmand bpdbmlogsandcontactCohesity\nTechnicalSupport."
    },
    "2524": {
        "code": 2524,
        "desc": "Catalogbackupfailedbecausethepassphraseforthedisasterrecovery packageisnotset.",
        "first_action": "Inthe NetBackup Administration Console,expand Security Management",
        "full_action": "Tosetthepassphraseforthedisasterrecoverypackage,\ndooneofthefollowing:\n■ Inthe NetBackup Administration Console,expand Security Management\n> Global Security Settings.Onthe Disaster Recoverytab,setthepassphrase.\n■ Usethe nbseccmd -drpkgpassphrasecommand."
    },
    "2525": {
        "code": 2525,
        "desc": "Thepassphraseforthedisasterrecoverypackageisnotset.Youmust setitforthecatalogbackupstobesuccessful.",
        "first_action": "Inthe NetBackup Administration Console,expand Security Management",
        "full_action": "Tosetthepassphraseforthedisasterrecoverypackage,\ndooneofthefollowing:\n■ Inthe NetBackup Administration Console,expand Security Management\n> Global Security Settings.Onthe Disaster Recoverytab,setthepassphrase.\n■ Usethe nbseccmd -drpkgpassphrasecommand."
    },
    "2526": {
        "code": 2526,
        "desc": "ThemasterservercertificatecannotbebackedupfromWindows certificatestoreduringcatalogbackup.",
        "first_action": "Theprivatekeyofthemasterserver’scertificatefileismarkedasexportable",
        "full_action": "Ensurethefollowingtoresolvetheissue:\n■ Theprivatekeyofthemasterserver’scertificatefileismarkedasexportable\nwhileyoustoreitintheWindowscertificatestore.\n■ Thecertificateisavailableasafileinthefilesystemandthe ECA_CERT_PATH,\nECA_TRUST_STORE_PATH,andECA_PRIVATE_KEY_PATHconfigurationoptionsare\nsettoappropriatevalues.FormoreinformationontheNetBackupconfiguration\noptions,refertotheNetBackupAdministrator’sGuide,VolumeI."
    },
    "2527": {
        "code": 2527,
        "desc": "Changesarenotallowedforatemplatethataprotectionplanmanages.",
        "first_action": "UsetheNetBackupwebUItoupdateordeleteprotection",
        "full_action": "UsetheNetBackupwebUItoupdateordeleteprotection\nplan."
    },
    "2528": {
        "code": 2528,
        "desc": "ChangesarenotallowedforanSLPthataprotectionplanmanages.",
        "first_action": "UsetheNetBackupwebUItoupdateordeleteprotection",
        "full_action": "UsetheNetBackupwebUItoupdateordeleteprotection\nplan."
    },
    "2531": {
        "code": 2531,
        "desc": "Thedisasterrecoverypackagewassuccessfullycreated.However,one ormoreuserswhohavepermissionstotheidentityfilesfromthepackagedonot existonthesystem.",
        "first_action": "IdentifywhethertheAccessControlLists(ACL)ofthese",
        "full_action": "IdentifywhethertheAccessControlLists(ACL)ofthese\nnon-existingusersarerequiredornot.ReviewandcomparetheACLsofthesame\nidentityfileonahostwhereNetBackupisfreshlyinstalled.Iftheseusersdonot\nneedtohavepermissiontotheidentityfiles,deletetheACLsoftheassociated\nidentityfiles.\nRetrytheoperationandiftheissuepersists,visitsupport.veritas.com.TheCohesity\nTechnicalSupportsiteoffersadditionalinformationtohelpyoutroubleshootthis\nissue."
    },
    "2532": {
        "code": 2532,
        "desc": "Schedulecopieshavestorageunitsfromdifferentmediaservers.",
        "first_action": "Ifyouusemultiplecopiesforaschedule,makesurethat",
        "full_action": "Ifyouusemultiplecopiesforaschedule,makesurethat\nthestorageunitsthatareassignedtoeachschedulearefromsamemediaserver."
    },
    "2607": {
        "code": 2607,
        "desc": "Serverinformationisnotavailable.",
        "first_action": "EnsurethattheMySQLinstallationispresent,andthe",
        "full_action": "EnsurethattheMySQLinstallationispresent,andthe\nservicesareup.\nIfyouneedtocontactCohesityTechnicalSupport,youmusthavethencfnbcslog\nfromtheNetBackupclienthost."
    },
    "2610": {
        "code": 2610,
        "desc": "MySQLlibrarypathisnotpresentinBackupSelectionaswellas environmentvariables.",
        "first_action": "Setthe LIB_MYSQL_CLIENTPathintheEnvironment",
        "full_action": "Setthe LIB_MYSQL_CLIENTPathintheEnvironment\nVariablesandthePathVariableforWindowsandLinux,respectively.Also,ensure\nthesymboliclinkfortheMySQLclientlibraryiscorrectlycreatedinthesame\nLIB_MYSQL_CLIENTdirectory.\nIfyouneedtocontactCohesityTechnicalSupport,youmusthavethencfnbcsand\nbphdblogsfromtheNetBackupclienthost."
    },
    "2611": {
        "code": 2611,
        "desc": "DatabasenamewasnotfoundfortheMySQLbackupdump.",
        "first_action": "Ensurethattheprotectionplanisproperlyattachedwith",
        "full_action": "Ensurethattheprotectionplanisproperlyattachedwith\nthedatabasestobebackedup.\nIfyouneedtocontactCohesityTechnicalSupport,youmusthavethencfnbcsand\nbphdblogsfromtheNetBackupclienthost."
    },
    "2612": {
        "code": 2612,
        "desc": "InvalidlibrarypathwasgivenforMySQLbackup.",
        "first_action": "Setthe LIB_MYSQL_CLIENTPathintheEnvironment",
        "full_action": "Setthe LIB_MYSQL_CLIENTPathintheEnvironment\nVariablesandPathVariableforWindowsandLinux,respectively.Also,ensurethe\nsymboliclinkfortheMySQLclientlibraryiscorrectlycreatedinthesame\nLIB_MYSQL_CLIENTdirectory.\nIfyouneedtocontactCohesityTechnicalSupport,youmusthavethencfnbcsand\nbphdblogsfromtheNetBackupclienthost."
    },
    "2613": {
        "code": 2613,
        "desc": "UnabletoobtainMySQLcredentials.",
        "first_action": "Ensurethatthespecificdatabasecredentialsarecorrect.",
        "full_action": "Ensurethatthespecificdatabasecredentialsarecorrect.\nIfyouneedtocontactCohesityTechnicalSupport,youmusthavethe bphdblog\nfromtheNetBackupclienthost."
    },
    "2800": {
        "code": 2800,
        "desc": "Standardpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesaboutwhy\ntherestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkthefollowinglogsforadditionalfailureinformation:\n■ NetBackup tarlog\n■ Masterserver: bprd, nbjm\n■ Mediaserver: bpbrm, bptm, bpdm\n■ Client: tar\n■ Makesurethattherequiredmediaserverisavailablefortherestore,orusethe\nMedia host overrideoption.\n■ Verifythatthemediathatisrequiredfortherestoreispresentandthattherobot\nhasbeeninventoried.\n■ Verifythatnonetworkissuesexistbetweenthemediaserverandtheclient.\n■ Selecttheoriginalpaththatislistedinthe Backup Selectionstab."
    },
    "2801": {
        "code": 2801,
        "desc": "Oraclepolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ CheckownershipandpermissionontheOracleinstancethatyourestore.\n■ ChecktheNetBackup dbclientand user_opslogsforadditionalfailure\ninformation.\n■ IfrestoringtoanalternateclientusingRMAN,moreinformationisavailablein\nthefollowingtechnicalarticle:\nhttps://www.veritas.com/support/en_US/article.100022605\nCheckthattheOracleuserontheclientcansuccessfullycommunicatewiththe\nmasterserverbyusingthe bpclntcmd -pncommand.\n■ CheckthattheOracleuserontheclientcanseethebackupimagesonthe\nmasterbyusingthe bplistcommand.\n■ OnUNIXandLinuxhosts,checkthattheoracleuserhassufficientpermissions\ntoread /etc/services, /etc/nsswitch.conf,and\n/usr/openv/netbackup/bp.conf.\n■ EnsurethattheOracledatabaseislinkedcorrectly,accordingtotheNetBackup\nforOracleAdministrator'sGuide(forexample,$ORACLE_HOME/lib/libobk.so).\nMoreinformationisavailableinthefollowingtechnicalarticle:\nhttps://www.veritas.com/support/en_US/article.100021454\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2802": {
        "code": 2802,
        "desc": "Informix-On-BARpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ CheckownershipandpermissionontheInformixinstancethatyourestore.\n■ ChecktheNetBackupinfxbsaanduser_opslogsfromtheclient,andthebprd\nlogfromthemasterserverforadditionalfailureinformation.\n■ ChecktheInformixBAR_ACT_LOG,BAR_DEBUG_LOG,andMSGPATHlogs\nforadditionalfailureinformation.\n■ Forlargedatabaserestores,youmayneedtoincreasetheclientreadtimeout\nvalue.\n■ Ifyouarerestoringtoanalternateclient,reviewthechecklistinthefollowing\narticle:\nhttps://www.veritas.com/support/en_US/article.100010442\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2803": {
        "code": 2803,
        "desc": "Sybasepolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ CheckownershipandpermissionontheSybaseinstancethatyourestoreand\nonthedirectorieswherefilesarerestored.\n■ ChecktheNetBackup sybackuplogforadditionalfailureinformation.\n■ Createthefollowinglogfolders,thenretrytherestore:\nOntheclient:\n/usr/openv/netbackup/logs/bphdb\n/usr/openv/netbackup/logs/bprestore\n/usr/openv/netbackup/logs/tar\n/usr/openv/netbackup/logs/sybackup\nOnthemediaserver:\n/usr/openv/netbackup/logs/bptm\n/usr/openv/netbackup/logs/bpbrm\nOnthemasterserver:\n/usr/openv/netbackup/logs/bprd\n■ Correcttheproblemsthatyoufindandretrytherestore.\nTosetthedebuglevelonUNIXandLinuxclients,enterthefollowinglineinthe\nbp.conffile:\nVERBOSE = 5\nForaSybasealternateclientrestore,theuserID(UID)oftherestoringSybase\nbackupservermustmatchtheUIDoftheSybasebackupserverfromthesource\nhost.\nForanalternateclientrestore,authorizethealternateclienttoaccessimagesfor\ntheoriginalclient.\nVerifythatthealternateclientcanbrowsethebackupimagesfortheoriginalclient:\n# /usr/openv/netbackup/bin/bplist -C <origClient> -t 7 -l -R /\n# install_path\\netbackup\\bin\\bplist -t 7 -l -R /\nOnthealternateclient,usethebpclntcmdcommandtotestconnectivityandname\nresolution.Thecommandshoulddisplaythenameofthemasterserveronthefirst\nline.ThesecondlinemustcontaintheIPaddressofthenetworkinterfacethatthe\nalternateclientusedwhencommunicatingwiththemasterserver.Thefirstword\nonthesecondlineisthenameofthealternateclientasresolvedonthemaster\nserverfromtheIPaddress.Thesecondwordonthesecondlinemaybe'NULL'if\nthealternateclientisnotbeingbackedup.Otherwise,itisthenameofthealternate\nclient(oranalias)whichisdefinedinabackuppolicyonthemasterserver.\n# /usr/openv/netbackup/bin/bpclntcmd -pn\nMakesurethatCLIENT_READ_TIMEOUTonthealternateclientandmediaserver\nissetlargeenoughtoallowthetapestoberead,thedatatransferred,andthe\ndatabaseinstancetowritethedatatodisk.\nSeethefollowingtechnicalarticleforinformationaboutthestepsforaSybase\nalternativeclientrestoreoperation:\nhttps://www.veritas.com/support/en_US/article.100016002"
    },
    "2804": {
        "code": 2804,
        "desc": "MS-SharePointpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ CreatethefollowinglogfoldersontheSQLServer,thefront-endwebserver,\nthemediaserver,andthemasterserver:\ninstall_path\\NetBackup\\logs\\tar\ninstall_path\\NetBackup\\logs\\bpresolver\ninstall_path\\NetBackup\\logs\\bpbrm (media server)\ninstall_path\\NetBackup\\logs\\bprd (master server)\nIfyouusegranularrestoretechnology(GRT),thefollowinglogfoldersalso\napply:\ninstall_path\\NetBackup\\logs\\ncf\ninstall_path\\NetBackup\\logs\\ncflbc\ninstall_path\\NetBackup\\logs\\ncfgre\ninstall_path\\NetBackup\\logs\\nbfsd\ninstall_path\\NetBackup\\logs\\spsv2ra\n■ CheckallSharePointserverEventViewers(applicationandsystem)forany\nerrors.\n■ ConnecttotheserverwheretheSharePointfront-endserverrunsandlaunch\ntherestoreusingBackup,Archive,andRestoreGUI.\n■ Makesurethattherestoreisbeinglaunchedcorrectly.\nSeetheNetBackupforMicrosoftSharePointAdministrator’sGuide.\n■ Correcttheproblemsthatyoufindandretrytherestore.\n■ IfyouneedtorestoreaVMwarejob,youmustensurethatthemediaserveris\naddedtotheadditionalserverlist.Toaccessthislistinthe NetBackup\nAdministration Console,expand Host Properties > Master Server.\nDouble-clickthenameoftheservertoviewtheproperties.Selectthe Servers\ntabtodisplaytheserverlist.Inthe Serverspropertiesdialogbox,selectthe\nAdditional Serverstabandaddthemediaservertotheserverlist."
    },
    "2805": {
        "code": 2805,
        "desc": "MS-Windowspolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ CheckthatyouhaveselectedthecorrectrestoretypeontheBackup,Archive,\nandRestoreGUI.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ Checkthefollowinglogsforadditionalfailureinformation:\n■ Masterserver: bprd, nbjm\n■ Mediaserver: bpbrm, bptm, bpdm\n■ Client: tar\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2806": {
        "code": 2806,
        "desc": "NetWarepolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ ChecktheNetBackup tarlogforadditionalfailureinformation.Alsocheckthe\nfollowinglogfiles: bpcd, bpsrv, bprest,and user_ops.\n■ Fortargetrestores,ensurethatyouhavecreateandwriterightstothevolume\nthatyouaretryingtorestore.Inthe BP.INIfile,ensurethatthe\nAllow_Server_Writeparameterissettoyes.\n■ Ifyoulaunchedanon-targetrestorefromthe NetBackup Administration\nConsole,ensurethatthe Allow server directed restoresparameterisselected.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2807": {
        "code": 2807,
        "desc": "SQL-BackTrackpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestoredandon\ntheSQL-BackTrackinstancethatyouarerestoring.\n■ ChecktheNetBackupbacktracklogforadditionalfailureinformation.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2808": {
        "code": 2808,
        "desc": "WindowsFileSystempolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ CheckthatyouhaveselectedthecorrectrestoretypeontheBackup,Archive,\nandRestoreGUI.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ Checkthatthedestinationdirectoriesorfilesexist.Ifso,selectthe Overwrite\nexisting filesoptiononthe Backup, Archive, and RestoreGUI.\n■ Checkthefollowinglogsforadditionalfailureinformation:\n■ Masterserver: bprd, nbjm\n■ Mediaserver: bpbrm, bptm, bpdm\n■ Client: tar\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2809": {
        "code": 2809,
        "desc": "MS-SQL-Serverpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestoredandon\ntheSQLinstancethatyouarerestoring.\n■ CheckownershipandpermissionontheSQLServerinstanceandonthe\ndirectorieswherefilesarerestored.\n■ Checkthefollowinglogsforadditionalfailureinformationontheclientside:\ninstall_path\\NetBackup\\logs\\dbclient\ninstall_path\\NetBackup\\logs\\bpbkar (Snapshot Client)\ninstall_path\\NetBackup\\logs\\bpfis (Snapshot Client)\ninstall_path\\NetBackup\\logs\\bppfi (instant recovery)\n■ ChecktheSQLserverEventViewers(applicationandsystem)foranyerrors\normessagesthatarerelatedtotherestoreoperation.\n■ Increaserestoreverboselevels.\nSeetheNetBackupforSQLServerAdministrator’sGuide.\nReviewthisguidetoverifythatyoulaunchedtherestorecorrectly.\n■ ConnecttotheserverwhereSQLisrunningandlaunchtherestorefromthat\nserverusingtheBackup,Archive,andRestoreGUI.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2810": {
        "code": 2810,
        "desc": "MS-Exchangepolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ CheckownershipandpermissionoftheExchangeinstancethatyourestore\nandthedirectorieswherefilesarerestored.\n■ Verifythefollowinglogfilesdependingonthetypeofrestorebeingperformed.\nAllthelogfoldersarelocatedinthe install_path\\NetBackup\\logsfolder.\n■ beds-Allrestoreoperations.\n■ tar-Allrestoreoperations.\nRestoreswithGranularRecoveryTechnology(GRT):\n■ nbfsd-Thislogappearsontheclientandthemediaserver.\n■ ncf-Thislogusesunifiedloggingandappearsonthedestinationclientor\nproxyclient.\n■ ncflbc-Thislogisfor nblbc.exe.Itappearsonthedestinationclientor\nproxyclient.\n■ ncfgre-Thislogisfor nbgre.exe.Itappearsonthedestinationclientor\nproxyclient.\nInstantRecoveryandInstantRecoveryoff-host:\n■ bpbkar-Foroff-hostInstantRecoveryrestores,bpbkarlogsonthealternate\nclient.\n■ bpfis-ThislogappliestoInstantRecoveryrollbackrestores.Foroff-host\nInstantRecoverybackups, bpfislogsexistonboththeprimaryandthe\nalternateclients.\n■ bppfi-Foroff-hostInstantRecoveryrestores,bppfilogsonboththeprimary\nandthealternateclients.\n■ ChecktheExchangeServerEventViewerforApplicationandSystemmessages\nthatarerelatedtotherestoreoperation.\n■ ConnecttotheserverwhereExchangeisrunningandlaunchtherestorefrom\nthatserverusingtheBackup,Archive,andRestoreGUI.\n■ Verifythatyoulaunchedtherestorecorrectly.\nSeetheNetBackupforMicrosoftExchangeServerAdministrator’sGuide.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2811": {
        "code": 2811,
        "desc": "SAPpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ CheckownershipandpermissionoftheSAPinstancethatyourestoreandthe\ndirectorieswherethefilesarerestored.\n■ Checkthefollowinglogsforadditionalfailureinformation: backint, tar,\ndbclient, bprestore,and user_ops.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2812": {
        "code": 2812,
        "desc": "DB2policyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ CheckownershipandpermissionoftheDB2instancethatyourestoreandthe\ndirectorieswherethefilesarerestored.\n■ ChecktheNetBackup bpdb2logforadditionalfailureinformation.\n■ Ensurethatyouconfiguredtheclientstoallowredirectedrestores.Seethe\nNetBackupforDB2Administrator’sGuidefordetails.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2813": {
        "code": 2813,
        "desc": "NDMPpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checktheownershipandpermissionondirectorieswherefilesarerestored.\n■ VerifythatthedestinationNDMPhostsupportsDAR.Ifnot,disableDAR.\n■ Checkthe ndmpagent(OriginatorID134)logforadditionalfailureinformation.\n■ ChecktheNetBackup bptmlogforadditionalfailureinformation.\n■ Checkthatthe Force rollback even if it destroy snapshotsoptionofthe\npoint-in-timerollbackrestoreisset(checked)ornotset(unchecked).\nFormoreinformationonrollbackrestore,pleaseseetheNetBackupReplication\nDirectorSolutionsGuide.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2814": {
        "code": 2814,
        "desc": "FlashBackuppolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ ChecktheNetBackup tarlogforadditionalfailureinformation.\n■ EnableandverifyVxMSlogsforadditionalfailureinformation.\n■ ForVMwarerestores,enablethe bpvmutillogs.\n■ IfyourunaVMwarerestore,makesurethattheuseraccountthatisspecified\nintheVMwarecredentialshasfulladministrationrightsonthetargetvCenter\nandtheESXserver.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2815": {
        "code": 2815,
        "desc": "AFSpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ ChecktheNetBackuptarlogforadditionalfailureinformation.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2816": {
        "code": 2816,
        "desc": "DataStorepolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.IfyourunonePureDiskdisasterrecovery,checktheoutputfrom\nthe /opt/pdinstall/DR_Restore_all.shscriptonthePureDisknode.Also,\nchecktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ Checkownershipandpermissiononthedatabaseinstancethatyourestore.\n■ ChecktheNetBackup exten_clientlogforadditionalfailureinformation.\n■ IfyourestoreaNetezzaappliance,collectthelogfilesfrom\n/nz/kit/log/restoresvf/*.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2817": {
        "code": 2817,
        "desc": "FlashBackupWindowspolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ ChecktheNetBackup tarlogforadditionalfailureinformation.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2818": {
        "code": 2818,
        "desc": "NetBackupCatalogpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ EnsurethatNetBackupisatthesameversionandpatchlevelasthecomputer\nwherethecatalogimagewascreated.\n■ Ensurethatthepathwhereyourestorethecatalogissameaswhenitwas\nbackedup.\n■ Ensurethatsufficientdiskspaceexistsonthetargetsystemwheretherestore\nruns.\n■ Ensurethatthecurrentmasterserverhostnamematchesthehostnameofthe\ncomputerwherethecatalogimagewascreated.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ ChecktheNetBackup tar, admin, bptm,and bpbrmlogsforadditionalfailure\ninformation.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2819": {
        "code": 2819,
        "desc": "EnterpriseVaultpolicyrestoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ ChecktheNetBackuptarlogforadditionalfailureinformation.Also,checkthe\nEnterpriseVaultserverEventViewer(applicationandsystem)forerrorsor\nclues.\n■ ConnecttotheserverwheretheEnterpriseVaultfront-endruns.Launchthe\nrestorebyusingtheBackup,Archive,andRestoreGUI.\n■ Verifythatyoulaunchedtherestorecorrectly.\nSeetheNetBackupforEnterpriseVaultAgentServerAdministrator’sGuide.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2820": {
        "code": 2820,
        "desc": "NetBackupVMwarepolicyrestoreerror",
        "first_action": "Ensurethatan.ISOfilethatispresentedtoavirtualmachineasavirtualCDor",
        "full_action": "Reviewthefollowinglistsforsolutionstothiserror.\nCheckthejobdetailsintheActivityMonitorandtakeactionasdictatedbythat\ninformation,asfollows:\n■ Ensurethatan.ISOfilethatispresentedtoavirtualmachineasavirtualCDor\nDVDduringbackupisavailableonthedestinationhost.\n■ Forasuccessfulhotaddrestore,ensurethatthetwovirtualmachinesareinthe\nsameVMwaredatacenter.\n■ Selectadifferenttransportmodeandretrytherestore.\n■ Youcannotrestorerestoreafilethathasapathnamelongerthan1023\ncharacters.\n■ Ifpossible,restoretheVMtoaVMwareserverthatsupportstheVM'shardware\nversion.\n■ InBackup,Archive,andRestore,changetherestoredvirtualdiskto Thick\nProvision Lazy Zeroedor Thin Provisioning.\nWhenaVMwareagentlessrestoreisperformed,therestorecancauseoneofthe\nfollowingissues:\n■ FailedtoidentifythenewlyattacheddeviceondestinationVM%s.Onepossible\ncauseisthatthedestinationVMusercredentialshaveinsufficientpermissions.\nItisrecommendedtargetVMusercredentialswithrootoradministrative\nprivileges.\n■ Failedtoattachthetemporaryvmdk%stothedestinationVM%switherror\n%d.\nMakesurethatthetargetVMhasatleastoneparavirtualcontrollerwithavailable\nLUNs.\n■ FailedtouploadtheprocessrenamefiletothedestinationVM%switherror\n%d.\nMakesurethereissufficientspaceavailableintargetVM.\n■ Failedtorestoretheselectedfilesandfolders.\nReviewthe tarlogtotroubleshootthisissue."
    },
    "2821": {
        "code": 2821,
        "desc": "Hyper-Vpolicyrestoreerror",
        "first_action": "UpdatetheNICdriversandfirmwareifnecessary.",
        "full_action": "Trythefollowing:\n■ UpdatetheNICdriversandfirmwareifnecessary.\n■ Ensurethatthenetworkhardwarebetweenthemediaserverandtheclient\noperatesproperly.\n■ AddNetBackupprocessesanddirectoriestotheAntivirusExclusionListsince\nantivirusapplicationsmayclosetheestablishedsocket.\n■ IncreaseTCPresiliencyontheWindowshosts(masterservers,mediaservers,\nandclients)bysettingtheTcpMaxDataRetransmissionsregistrykeytoavalue\nof10.Thedefaultvalueis5.\nMoreinformationisavailablefromMicrosoftaboutthe\nTcpMaxDataRetransmissionsregistrykey:\nhttp://msdn.microsoft.com/en-us/library/aa915651.aspx"
    },
    "2822": {
        "code": 2822,
        "desc": "Hypervisorpolicyrestoreerror.",
        "first_action": "ReviewthejobdetailsfromtheActivityMonitorforissuedetails.Refertothe",
        "full_action": "Pleasereviewthefollowinginformationforyourparticular\nworkload.\n■ ReviewthejobdetailsfromtheActivityMonitorforissuedetails.Refertothe\nbpVMutillogsformoreinformation.Iftheissuepersists,visittheCohesity\nTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue.\n■ Ensurethatthereisenoughspaceavailableonthedestinationstoragedomain\ntorestorethedisks.Thediskcreationcantakesometimetocomplete.\n■ Verifythattheentriesinthe renamefileareinthecorrectformat.\n■ Refertothe bpVMutillogsformoreinformation.Iftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsite\noffersadditionalinformationtohelpyoutroubleshootthisissue.\nRHV:\n■ VerifytheRHV_CREATEDISK_TIMEOUTconfigurationentryandupdateitifrequired.\n■ VerifythatthetargetstoragedomaintypeissupportedforrestoresbyNetBackup.\n■ Refertothe bpVMutillogsformoreinformation.Iftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsite\noffersadditionalinformationtohelpyoutroubleshootthisissue.\n■ RefertotheRHVdocumentationforthesupportedVMdisplaynamecharacters\nandlength.\nNutanixAHV:\n■ RefertotheNutanixAHVdocumentationforthesupportedVMdisplayname\ncharactersandlength."
    },
    "2824": {
        "code": 2824,
        "desc": "Cloudpolicyrestoreerror.",
        "first_action": "ForVM-baseddeploymentifanexternal",
        "full_action": "Thefollowingtableslistthe nbcslevelerrormessages\nwhicharedisplayedin Job Detailsonthe Activity Monitorandtheactionyou\nneedtotaketofixtheissue.\nTable 1-2 Restorefailedasthepre-requisitesforrestoreoperationwere\nnotsatisfiedfortheasset\nRecommended actionMessage\nTheresourcegroupinthediskdestination\npathdoesnotexist.Selecttheresourcegroup\nwhichispresentinthecloud.\nDiskResource group <RG>doesnotexist.\nEnsurethatthegivensubscriptionIDaspart\nofthediskdestinationpath,matchwith\nsubscriptionIDfromVMdestinationpath.\nDisksubscription ID <>mustbethe\nsameasthehostsubscriptionID.\nRetrytheoperationafterchangingthedisplay\nname.\nVMwithname <>alreadyexists.\nEnsurethattheVMnameiscompliantwith\nthecloudprovider’snamingconvention.\nVMdisplay name <>isunsupported.\nTheprovidedsubscriptionisnotconfigured\ninthegivendestinationconfiguration.Provide\nasubscriptionthatexistsintheconfigured\ncloudprovider.\nDestinationPath <>:isnotconfigured\nforselectedconfig.\nTable 1-2 Restorefailedasthepre-requisitesforrestoreoperationwere\nnotsatisfiedfortheasset (continued)\nRecommended actionMessage\nThedestinationnetworkthatisselecteddoes\nnotexistintheselectedsubscription.Select\nanetworkwhichispresentonthecloud.\nEnsurethatdiscoveryhasrunafterthe\ncreationofanewsubnet.\nSubnet <id>doesnotexist.\nTheresourcegroupintheVMdestination\npathdoesnotexist.Selectaresourcegroup\nwhichispresentonthecloud.\nDestinationResource group <RG>does\nnotexist.\nEnsurethattheselectedregionispartofthe\ndestinationconfiguration.\nRegion <>isnotconfigured.\nInstalltherequiredsqlpackageutilityonthe\nmediaserver.\nFailedtofindsqlpackageclientutilityona\ngivenhost.\n■ ForVM-baseddeploymentifanexternal\ndiskisattachedtotheNetBackup\nSnapshotManagerhostandmountedas\n/datamover_storagethenensureat\nleast500GBofdiskspaceisavailable.\n■ ForVM-baseddeployment,ifnoexternal\ndiskisattachedtotheNetBackup\nSnapshotManagerhostorifitisnot\nmountedas/datamover_storage:then\nensurethattherootpartitionhasatleast\n500GBofdiskspaceavailable.\nConfigureandmountUniversalShare\nAcceleratorfailed.\n■ InCloudScaledeploymentensurethatall\nMSDPpodshaveatleast500GBofdisk\nspaceavailable.\n■ InVM-baseddeploymentensurethatthe\nstorageservershouldhaveatleast\n500GBofdiskspaceavailableatthe\nconfiguredstoragepath.\nFailedtogetexportpathandvpfsserver.\nThe following are only applicable for Azure Stack restore from backup.\nRestorefailedduetothestaginglocationnotcorrectlyspecified.Verifythatthe\n/cloudpoint/azurestack.confhasacorrectentryforthestaginglocation.\nTable 1-2 Restorefailedasthepre-requisitesforrestoreoperationwere\nnotsatisfiedfortheasset (continued)\nRecommended actionMessage\nEnsurethatstaginglocationdetails(for\nexample:storageaccountandcontainer)are\naddedinthefile\n/cloudpoint/azurestack.confforthe\nselectedtargetsubscription.\nFailedtogetastaginglocationforthe\nsubscription: {id}.\nEnsurethatthestorageaccountispresentin\nthetargetsubscription.\nThestorage account:<account\nname>,doesnotexist.\nEnsurethatthestorageaccountcontaineris\npresentinthestorageaccount.\nThecontainer: {container name},\ndoesnotexistinthestorage account:\n{account name}.\nTable 1-3 Failedtoperformarecoveryoperationfortheasset\nRecommended actionMessage\nOneoftheprobablereasonscanbethatthe\nquotalimithasexceeded.Checkifthe\nrequiredresourcelimitisavailable.\nFailedtocreateanasset<disk/host>.\nEnsurethattheassetispresentinthecloud\nanditisdiscovered.\nAsset <>notfound.\nTable 1-4 RestorefailedduetoSSLcertificateissuesorconnectivityissues\nbetweenSnapshotManagerandAzureorAzureStack\nRecommended actionMessage\nCopythelatestCRLintotheECA_CRL_PATH\npathorensuretheCRLdistributionpoint\nURL,fromtherespectivehostcertificate,is\naccessiblefromtheSnapshotManager.\nUnabletoretrievethecertificateCRL.Ifyou\nhaveconfiguredtheECA_CRL_PATH,ensure\nthatvalidCRLsarepresentatthelocation.\nCheckiftheCRLURLisaccessiblefromthe\nSnapshotManager.\nThecertificateoftheserverhasbeen\nrevoked.Contactyoursecurityadministrator\nforassistance.\nTheAzureorAzureStackservers’certificate\nisrevoked.Ensurethatthecertificatesare\nnotrevokedbycertificateauthority.\nTable 1-4 RestorefailedduetoSSLcertificateissuesorconnectivityissues\nbetweenSnapshotManagerandAzureorAzureStack\n(continued)\nRecommended actionMessage\nEnsurethatthelatestCRL’sareuploadedat\ntheECA_CRL_PATHpath.\nYoucanupdatetheNetBackupCRLcache\nmanuallybyusingthefollowingcommandon\nSnapshotManager:\ndocker exec -i flexsnap-certauth bash -c\n'/usr/openv/pdde/pdopensource\n/nbcertcmdtool/nbcertcmdtool -atLibPath\n/usr/openv/pdde/pdopensource/nbcertcmdtool\n-updateCRLCache'\nThecertificaterevocationlist(CRL)isexpired.\nEnsurethattheECA_CRL_PATHisupdated\nwiththelatestCRL.\nReviewyourSnapshotManager’ssystem\ntimeorprovideavalidCRL.\nThecertificaterevocationlist(CRL)isnotyet\nvalid.\nChecktheCRLusingtheopensslcommand\norcontactyourSecurityAdministrator.\nThedateofthelastupdateofthecertificate\nrevocationlist(CRL)isnotinavalidformat.\nChecktheCRLusingtheopensslcommand\norcontactyourSecurityAdministrator.\nThedateofthenextupdateofthecertificate\nrevocationlist(CRL)isnotinavalidformat.\nReviewthecertificateandensurethevalidity\nofitbycheckingthecertificatetomakesure\nthattheenddateisvalid.\nCheckiftheSnapshotManager’sclockisin\nsyncwiththespecifiedserver.Correctthe\ntimeonthehost,ifnecessary,andrerunthe\noperation.Iftheproblemcontinues,saveall\noftheerrorloginformationandcontact\nCohesityTechnicalSupport.\nTheAzureorAzureStackservercertificate\nisexpired.Ensurethattheserverhasavalid\ncertificate.\nCheckiftheSnapshotManager’sclockisin\nsyncwiththespecifiedserver.Correctthe\ntimeonthehost,ifnecessary,andrerunthe\noperation.Iftheproblemcontinues,saveall\noftheerrorloginformationandcontact\nCohesityTechnicalSupport.\nTheAzureorAzurestackserverscertificate\nisnotyetvalid.\nTable 1-4 RestorefailedduetoSSLcertificateissuesorconnectivityissues\nbetweenSnapshotManagerandAzureorAzureStack\n(continued)\nRecommended actionMessage\nEnsurethatthecertificatefileisconfigured\ncorrectlyattheECA_TRUST_STORE_PATH\nlocatedinthebp.conffileontheSnapshot\nManager.\nReruntheoperation.Iftheproblempersists,\nsavealloftheerrorloginformationand\ncontactCohesityTechnicalSupport.\nUnabletofindthepublicrootandintermediate\ncertificatesoftheAzureStackserver.\nEnsurethatthevalidCRLfileisconfigured\nontheSnapshotManagerforAzureorAzure\nStackbytheECA_CRL_PATH.\nFailedtoloadtheCertificateRevocationList\n(CRL)fromtheCRLcache.Ensurethatthe\nvalidCRLfileisconfiguredontheSnapshot\nManagerforAzureorAzureStackby\nECA_CRL_PATH.\nEnsurenetworkconnectivitybetweenthe\nSnapshotManagerandtheAzureorAzure\nStackserver.\nFailedtoconnecttotheAzureorAzureStack\nserver.Ensurenetworkconnectivitybetween\nSnapshotManagerandtheAzureorAzure\nStackserver.\nContactCohesityTechnicalSupport.CannotusethespecifiedSSLcipherfor\nAzureorAzureStackserver.\nReruntheoperation.Iftheproblempersists,\nsavealloftheerrorloginformationand\ncontactCohesityTechnicalSupport.\nOperationfailedwithcURLerror:"
    },
    "2826": {
        "code": 2826,
        "desc": "Masterserverfailedtoconnecttobackuprestoremanageronmedia serverforrestore",
        "first_action": "Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost",
        "full_action": "Trythefollowingpossiblesolutionintheorderpresented:\n■ Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost\nnamesinthestorageunitconfiguration.\n■ Fromeachofthemediaservers,pingthemasterserverbyusingthenamethat\nisspecifiedintheNetBackupserverlist.OnaUNIXorLinuxserver,thismaster\nisthefirstSERVERentryinthebp.conffile.OnaWindowsserver,themaster\nisdesignatedonthe Serverstabinthe Master Server Propertiesdialogbox.\n■ Checkthatalloftheservicesarerunningonthemediaserver."
    },
    "2827": {
        "code": 2827,
        "desc": "Clientfailedtoconnecttothemediaserverforrestore",
        "first_action": "Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost",
        "full_action": "Trythefollowingpossiblesolutionintheorderpresented:\n■ Fromthemasterserver,pingthemasterandallmediaserversbyusingthehost\nnamesinthestorageunitconfiguration.\n■ Checkthatallservicesarerunningonthemediaserver."
    },
    "2828": {
        "code": 2828,
        "desc": "RestorefailedbecausetheMS-SQL-Serverservicesaredown",
        "first_action": "CheckthattheSQLServerinstanceserviceisrunning",
        "full_action": "CheckthattheSQLServerinstanceserviceisrunning\nandthatNetBackupprocesseshavepermissiontoaccesstheSQLServerinstance\nservice."
    },
    "2829": {
        "code": 2829,
        "desc": "RestorefailedduetoMS-SQL-Serverdatabaseinuse 509NetBackupstatuscodes NetBackup status codes",
        "first_action": "Afterthedatabasefinishesitscurrentoperation,tryto",
        "full_action": "Afterthedatabasefinishesitscurrentoperation,tryto\nrestorethedatabase.Or,thedatabaseadministratorneedstocheckifthedatabase\nisbusyandwhatoperationitisperforming."
    },
    "2830": {
        "code": 2830,
        "desc": "RestorefailedduetoanincorrectpathintheMS-SQL-ServerMOVE script",
        "first_action": "ChecktheMOVEscriptandcorrectthepaththatwas",
        "full_action": "ChecktheMOVEscriptandcorrectthepaththatwas\nspecifiedforthedatabaselogfileforthekeywordTO."
    },
    "2831": {
        "code": 2831,
        "desc": "Restoreerror",
        "first_action": "Ensurethattheclientserverlistcontainsentriesforthemasterserverandany",
        "full_action": "Trythefollowingpossiblesolutionsintheorderpresented:\n■ Ensurethattheclientserverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ Correcttheproblemsthatyoufindandretrytherestore."
    },
    "2832": {
        "code": 2832,
        "desc": "Restorefailedduetorenamefileformaterror 510NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ifyouwanttoexecutethe nbrestorevmcommandand",
        "full_action": "Ifyouwanttoexecutethe nbrestorevmcommandand\nmanuallyentertherenamefile,verifythatthefilecomplieswiththeformatspecified\nintheNetBackupCommandsReferenceGuide.Foradditionalinformation,check\nthejobdetailsintheActivityMonitorandthe bprdlogonthemasterserver."
    },
    "2833": {
        "code": 2833,
        "desc": "Restorefailedduetopartitionrestoreerror",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2834": {
        "code": 2834,
        "desc": "Restorefailedduetofailuretoreadchangeblockbitmap",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2835": {
        "code": 2835,
        "desc": "Restorefailedduetocorruptimage",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2836": {
        "code": 2836,
        "desc": "Restorefailedbecausethebitmapsizereadfromtheimageheader differsfromtheexpectedsize.",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2837": {
        "code": 2837,
        "desc": "Restorefailedduetoinvalidmetadata",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2838": {
        "code": 2838,
        "desc": "Restorefailedbecausenorawpartitionswerefound",
        "first_action": "Verifythatthebackupimagecontainsalistofrawpartitions.",
        "full_action": "Verifythatthebackupimagecontainsalistofrawpartitions.\nThiserrormayindicatethatthebackupimageisdefective.Foradditionalinformation,\ncheckthejobdetailsintheActivityMonitor,thebprdlogonthemasterserver,and\nthe bptmlogonthemediaserver."
    },
    "2839": {
        "code": 2839,
        "desc": "RestorefailedduetoinvalidrawpartitionID",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2840": {
        "code": 2840,
        "desc": "Restorefailedduetooutofsequencerawpartitions",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2841": {
        "code": 2841,
        "desc": "Restorefailedduetofailuretoreadtheheaderfromthebackupimage",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2842": {
        "code": 2842,
        "desc": "RestorefailedduetofailuretoreadtheVMwarebitmap",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2843": {
        "code": 2843,
        "desc": "RestorefailedduetofailuretostartVxMS",
        "first_action": "Verifythatthemediaserverandtherecoveryhost",
        "full_action": "Verifythatthemediaserverandtherecoveryhost\nenvironmenthasadequatememoryandcorrectfilepermissions.Foradditional\ninformation,checkthejobdetailsintheActivityMonitorandthe bprdlogonthe\nmasterserver."
    },
    "2844": {
        "code": 2844,
        "desc": "RestorefailedduetofailuretoreadtheFIIDfile",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2845": {
        "code": 2845,
        "desc": "Restorefailedduetofailuretoretrievethebitmap",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2846": {
        "code": 2846,
        "desc": "Restorefailedduetofailuretoretrievethefsmap",
        "first_action": "Ifanotherbackupcopyexists,makethatimagetheprimary",
        "full_action": "Ifanotherbackupcopyexists,makethatimagetheprimary\ncopyandattempttorestorefromit.Foradditionalinformation,checkthejobdetails\nintheActivityMonitor,the bprdlogonthemasterserver,andthe bptmlogonthe\nmediaserver."
    },
    "2847": {
        "code": 2847,
        "desc": "Restorefailedduetofailuretostartthebptmwriter",
        "first_action": "Verifythatthemediaserverandtherecoveryhost",
        "full_action": "Verifythatthemediaserverandtherecoveryhost\nenvironmenthasadequatememoryandcorrectfilepermissions.Foradditional\ninformation,checkthejobdetailsintheActivityMonitorandthe bprdlogonthe\nmasterserver."
    },
    "2848": {
        "code": 2848,
        "desc": "Restorefailedduetofailuretocreatethevirtualmachine",
        "first_action": "CheckthattheVMwareserverhassufficientpermissions.",
        "full_action": "Dothefollowing:\n■ CheckthattheVMwareserverhassufficientpermissions.\n■ Increasethespaceavailableforthedatastore.\n■ Resolveanyconfigurationincompatibilities."
    },
    "2849": {
        "code": 2849,
        "desc": "Restorefailedduetofailuretodeletethevirtualmachinesnapshot",
        "first_action": "CheckthattheVMwareserverhassufficientpermissionstodeleteavirtual",
        "full_action": "Dothefollowing:\n■ CheckthattheVMwareserverhassufficientpermissionstodeleteavirtual\nmachinesnapshot.\n■ Increasethespaceavailableforthedatastore.\n■ ErrorortaskcancellationontheVMwareserver.\nForadditionalinformation,checkthejobdetailsintheActivityMonitor,thebprdlog\nonthemasterserver,andthe bptmlogonthemediaserver."
    },
    "2850": {
        "code": 2850,
        "desc": "Restoreerror",
        "first_action": "Ensurethattheclient-serverlistcontainsentriesforthemasterserverandany",
        "full_action": "Thisstatuscodecanappearformultipleworkloads.Please\nreviewthefollowinginformationforyourparticularworkload.\nForgeneraltroubleshooting,trythefollowingpossiblesolutionsintheorder\npresented:\n■ Ensurethattheclient-serverlistcontainsentriesforthemasterserverandany\nmediaserversthatcanbeusedduringabackuporrestore.\n■ Examinethestatusortheprogresslogontheclientformessagesonwhythe\nrestorefailed.Also,checktheAllLogEntriesreportontheserver.\n■ Checkownershipandpermissionondirectorieswherefilesarerestored.\n■ Correcttheproblemsthatyoufindandretrytherestore.\nInthecaseofHadoopandHBase:\n■ Thiserrorisencounteredwhenanimportofanimageisusedtocreateacatalog\nentryandthenafterwardsarestoreistriggered.Totroubleshootthiserror,refer\ntothefollowingprocedure:\nTo troubleshoot the restore failure:\n1 Createarenamefilewiththe ALT_APPLICATION_SERVERastheapplication\nservername.Providetheprimarynamenodeonly(insteadofalternatename\nnode).Ensurethatthecredentialsforprimarynamenodearealreadypresent.\n2 Performtherestoreusingthe bprestorecommand.\nInthecaseofAzureStackandOpenStack:\n■ IftheerroroccursforanAIRrestorescenario,restorethecatalogbeforeyou\nrestoretheAIRimages.\nInthecaseofHadoopwithKerberos:\n■ ThisissuearisesiftheHDFSownerdoesnotsetownershipforfilesanddirectories\norifthereareissueswithKerberosconfiguration.Beforerestoring,ensurethe\nfollowing:\n■ Ensurethatthe HDFSowneruserisusedforKerberosbackup.\n■ EnsurethatwiththecurrentKerberosuser,itispossibletosetthe\nowners/ACLSmanuallyusingHDFScommands,suchaschownandsetfacl."
    },
    "2864": {
        "code": 2864,
        "desc": "Thedisasterrecoverypackagecouldnotbeimported.",
        "first_action": "Ensurethatyouareusingthedisasterrecoverypackage",
        "full_action": "Ensurethatyouareusingthedisasterrecoverypackage\nthatwasemailedtoyouoracopyofthesamepackage."
    },
    "2865": {
        "code": 2865,
        "desc": "Thedatabasetablecouldnotbeloaded.",
        "first_action": "OnUNIX: /usr/openv/db/bin/nbdb_ping",
        "full_action": "EnsurethattheNetBackupdatabaseisaccessiblewhile\ntheNetBackupdatabaseprocessisrunning.Usethefollowingcommandtocheck\nifthedatabaseisaccessible:\n■ OnUNIX: /usr/openv/db/bin/nbdb_ping\n■ OnWindows: install_path\\NetBackup\\bin\\nbdb_ping"
    },
    "2866": {
        "code": 2866,
        "desc": "Thespecifiedpassphraseisincorrect.",
        "first_action": "Ensurethatthespecifiedpassphraseisthesameasthe",
        "full_action": "Ensurethatthespecifiedpassphraseisthesameasthe\nonethatyousetatthetimeofthecatalogbackupthatisassociatedwiththisdisaster\nrecoverypackage."
    },
    "2869": {
        "code": 2869,
        "desc": "Theidentitypackageiscorrupt. 518NetBackupstatuscodes NetBackup status codes",
        "first_action": "UseadifferentDRidentitypackageorusethestepsthat",
        "full_action": "UseadifferentDRidentitypackageorusethestepsthat\nareavailableinthefollowingarticle:\nhttps://www.veritas.com/support/en_US/article.000125933"
    },
    "2870": {
        "code": 2870,
        "desc": "ThemasterservercertificatecannotbeimportedfromtheDRpackage toWindowscertificatestore.",
        "first_action": "PFXfilepathforthealternatedirectoryimport:",
        "full_action": "Trytorestorethedisasterrecovery(DR)packagetoan\nalternatedirectorylocationandmanuallyimportthePFXfilesintotheWindows\ncertificatestore.Youcanmanuallyimportthefilesbydouble-clickingthePFXfiles\ninthefollowinglocations:\n■ PFXfilepathforthealternatedirectoryimport:\n■ alternate_directory\\directory_name\\usr\\openv\\netbackup\\tmp\\tempWinCredStore\\*.pfx\n■ FilepathofthePFXfile’spassword:\n■ alternate_directory\\directory_name\\usr\\openv\\netbackup\\tmp\\tempWinCredStore\\pfxPwdFile.txt"
    },
    "2877": {
        "code": 2877,
        "desc": "Hypervisorpre-restoreoperationfailed.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "2880": {
        "code": 2880,
        "desc": "Therecoveryhostintherestorespecificationdoesnotsupportin-place virtualmachinediskrestores. 519NetBackupstatuscodes NetBackup status codes",
        "first_action": "Toperformanin-placediskrestore,specifyarecovery",
        "full_action": "Toperformanin-placediskrestore,specifyarecovery\nhostwithNetBackupversion8.3orlater."
    },
    "2881": {
        "code": 2881,
        "desc": "Failedtoquerythedataspecifictodisasterrecoverypackage.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "2882": {
        "code": 2882,
        "desc": "Thespecifieddisasterrecoverypackageisbeingrestoredonahostwith anamethatisdifferentfromtheonewherethepackagewascreated.",
        "first_action": "Ensurethatthehostnamesmatchincaseofbothbackup",
        "full_action": "Ensurethatthehostnamesmatchincaseofbothbackup\nandrestoreofthedisasterrecoverypackage."
    },
    "2883": {
        "code": 2883,
        "desc": "Oneormoreuserswhohavepermissionstotheidentityfilesthatneed tobebackedupaspartoftheDRpackagedonotexistonthesystem.",
        "first_action": "Eithermapthenon-existinguserstotheappropriateusersonthehostorskip",
        "full_action": "Performthefollowingasappropriate:\n■ Eithermapthenon-existinguserstotheappropriateusersonthehostorskip\nthemwhileretrying.\n■ IfyouinstallNetBackupinadisasterrecoverymode,setthe DR_PKG_MAPUSER\nenvironmentvariablewiththemapping.\n■ Usethe -mapuseroptiontoprovidethemappingorskippingtheACLsofuser.\nRefertotheNetBackupCommandsReferenceGuideformoredetails.\nIftheissuepersists,visitsupport.veritas.com.TheCohesityTechnicalSupportsite\noffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "2887": {
        "code": 2887,
        "desc": "ImportofVMtovAppfailed.",
        "first_action": "EnsurethatthemaximumnumberofVMshasnotbeenexceeded.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatthemaximumnumberofVMshasnotbeenexceeded.\n■ Ensurethatthereisenoughallocatedstorage."
    },
    "2888": {
        "code": 2888,
        "desc": "VMhasbeenleftatvCenterafterimportfailure.",
        "first_action": "TheVMneedstobedeletedorimportedmanually.",
        "full_action": "Performthefollowingasappropriate:\n■ TheVMneedstobedeletedorimportedmanually.\n■ EnsurethatthemaximumnumberofVMshasnotbeenexceeded.\n■ Ensurethatthereisenoughallocatedstorage.\n■ NetBackupcanautomaticallydeleteaVMonimportfailure.Toenablethis\noption,set DELETE_VM_ON_IMPORT_FAILURE = 1inthe bp.conffileorinthe\nregistryonthemasterserver."
    },
    "2889": {
        "code": 2889,
        "desc": "Kubernetespre-restoreoperationfailed.",
        "first_action": "CheckifthedatamoverimageisproperlysetinthedatamoverConfigMapand",
        "full_action": "Performthefollowingasappropriate:\n■ CheckifthedatamoverimageisproperlysetinthedatamoverConfigMapand\ntheuserhaveaccesstopulltheimagefromtherepository.\n■ EnsurethatthestorageclasseshavetherequiredNetBackuplabels.\n■ Ensurethatthereareenoughresourcesontheclusterforspawningpods.\n■ CheckNetBackupKubernetesoperatorlogstoknowmoredetailsaboutthe\nerror."
    },
    "2890": {
        "code": 2890,
        "desc": "Kubernetesrestoredataoperationfailed.",
        "first_action": "Ensurethatthedatamoverisrunningproperly.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthedatamoverisrunningproperly.\n■ Ensurethatthemediaserverisreachablefromthedatamoverpod.\n■ EnsurethatthehostaliasesarepresentinthedatamoverConfigMapifshort\nnamesareinuse.\n■ Ensurethatthe backupservercertisconfiguredinacorrectmanneronthe\nKubernetesoperatorcluster."
    },
    "2891": {
        "code": 2891,
        "desc": "Kubernetespost-restoreoperationfailed.",
        "first_action": "TorestoreaPVCtotheoriginalnamespace,ensurethatthePVCisnotpresent",
        "full_action": "Performthefollowingasappropriate:\n■ TorestoreaPVCtotheoriginalnamespace,ensurethatthePVCisnotpresent\nintheoriginalnamespacebeforeyoustartarestoreoperation.\n■ ReviewtheNetBackupKubernetesoperatorlogstogetmoredetailsaboutthe\nerror."
    },
    "2892": {
        "code": 2892,
        "desc": "Kubernetesrestorefrombackupoperationfailed.",
        "first_action": "EnsurethatthenamespacehastheNetBackupsupportedresources.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatthenamespacehastheNetBackupsupportedresources.\n■ CheckKubernetesoperatorlogsformoredetailsabouttheerror."
    },
    "2893": {
        "code": 2893,
        "desc": "NetBackupFIPSmodeisenabledandthespecifieddisasterrecovery packagewascreatedonahostwhereFIPSmodewasdisabled.",
        "first_action": "Ifyouimportadisasterrecoverypackagefromasystem",
        "full_action": "Ifyouimportadisasterrecoverypackagefromasystem\nwhereFIPSwasdisabled,thendisableFIPSonthecurrentNetBackupsystem.\nThenyoucantrytoimportthedisasterrecoverypackage.\nFormoreinformationaboutdisablingFIPSinNetBackup,refertotheNetBackup\nSecurityandEncryptionGuide."
    },
    "2894": {
        "code": 2894,
        "desc": "Failedtocreatetheinstantaccessmountforcloudbackupimage.",
        "first_action": "Reducethenumberofinstantaccessmountsandretry",
        "full_action": "Reducethenumberofinstantaccessmountsandretry\ntheoperation."
    },
    "2897": {
        "code": 2897,
        "desc": "Instantaccessmountpointalreadyexists.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting bprdlogsonthemasterserver."
    },
    "3000": {
        "code": 3000,
        "desc": "Tousethe Allow dynamic multi-streamingoption,the VSOFIMshould beselectedinsnapshotoptions.",
        "first_action": "Updatethepolicyconfigurationtoselectthe VSOas",
        "full_action": "Updatethepolicyconfigurationtoselectthe VSOas\nsnapshotmethod."
    },
    "3002": {
        "code": 3002,
        "desc": "Clienttimed-outwaitingforfilesystemcrawlertopopulatethefilelist inthesharedmemory.",
        "first_action": "Ensurenetworkconnectivitybetweenthebackuphost",
        "full_action": "Ensurenetworkconnectivitybetweenthebackuphost\nandvolumeisconsistent.Resumeorrestartthepolicybackup."
    },
    "3003": {
        "code": 3003,
        "desc": "Thefilesystemcrawlerprocesstimed-outwaitingforstreamstoattach withsharedmemory. 524NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethatnetworkconnectivityofthebackuphostis",
        "full_action": "Ensurethatnetworkconnectivityofthebackuphostis\nconsistent."
    },
    "3004": {
        "code": 3004,
        "desc": "Theoff-hostbackupforthe NAS-Data-Protectionpolicywasnotselected.",
        "first_action": "Configurethepolicytoenabletheoff-hostbackupand",
        "full_action": "Configurethepolicytoenabletheoff-hostbackupand\nselectabackuphostpool."
    },
    "3005": {
        "code": 3005,
        "desc": "Instant Recovery snapshotonlyoptionisnotsupportedifthecheckpoint optionisselected.",
        "first_action": "Changethepolicytypeto Storage Lifecycle Policies.",
        "full_action": "Changethepolicytypeto Storage Lifecycle Policies."
    },
    "3006": {
        "code": 3006,
        "desc": "For NAS-Data-Protectionpolicy,thepolicystoragemustbe Storage Lifecycle Policiesorselectthe Override policy storage selectionoptionwhile schedulesareconfigured.",
        "first_action": "Changethepolicytypeto Storage Lifecycle Policies.",
        "full_action": "Changethepolicytypeto Storage Lifecycle Policies."
    },
    "3007": {
        "code": 3007,
        "desc": "For NAS-Data-Protectionpolicy,thedestinationclientcannotbeused torestore.",
        "first_action": "SelectasourceclientasaNASarrayheadanddestination",
        "full_action": "SelectasourceclientasaNASarrayheadanddestination\nclientasbackuphosttomountthevolumeortheshare."
    },
    "3008": {
        "code": 3008,
        "desc": "Failedtogetrequiredvaluefrom MediaDescription.",
        "first_action": "Ensurethatconnectivitytomasterserverisconsistentto",
        "full_action": "Ensurethatconnectivitytomasterserverisconsistentto\navoidpartialretrievalofimagedata."
    },
    "3009": {
        "code": 3009,
        "desc": "For NAS-Data-Protectionpolicy,thevalueofthe Maximum jobs per policyattributemustbegreaterthanthe Maximum number of streams per volume attribute",
        "first_action": "Updatethevaluesof Maximum jobs per policyinthe",
        "full_action": "Updatethevaluesof Maximum jobs per policyinthe\nhostpropertiestoaccommodateselectedstreams."
    },
    "3010": {
        "code": 3010,
        "desc": "For NAS-Data-Protectionpolicy,theoff-hostbackupandusebackup hostpooloptionsmustbeselected.",
        "first_action": "Configurethepolicytoenableoff-hostbackupandthen",
        "full_action": "Configurethepolicytoenableoff-hostbackupandthen\nselectthebackuphostpool."
    },
    "3011": {
        "code": 3011,
        "desc": "For NAS-Data-Protectionpolicy,abackuphostpoolnamemustbe configuredinthepolicy.",
        "first_action": "Configurethe NAS-Data-Protectionpolicytoenable",
        "full_action": "Configurethe NAS-Data-Protectionpolicytoenable\noff-hostbackupandselectthebackuphostpool."
    },
    "3012": {
        "code": 3012,
        "desc": "Failedtogetlocalhostname.",
        "first_action": "EnsureallNetBackupservicesareupandrunningonthe",
        "full_action": "EnsureallNetBackupservicesareupandrunningonthe\nbackuphost."
    },
    "3013": {
        "code": 3013,
        "desc": "The Snapshot onlySLPisnotsupportedforthe NAS-Data-Protection policy.",
        "first_action": "Configurethe Backup From SnapshottoexistingSLP",
        "full_action": "Configurethe Backup From SnapshottoexistingSLP\nasasecondoperation."
    },
    "3014": {
        "code": 3014,
        "desc": "Failedtogeneratevendorchangetrackinginformation.",
        "first_action": "Retrytheoperation.Iftheissuepersists,reviewthe",
        "full_action": "Retrytheoperation.Iftheissuepersists,reviewthe\nflexsnaplogs."
    },
    "3016": {
        "code": 3016,
        "desc": "Failedtofetchthevendorchangetrackingtaskdetails.",
        "first_action": "EnsurethattheSnapshotManagerservicesareupand",
        "full_action": "EnsurethattheSnapshotManagerservicesareupand\nrunning."
    },
    "3017": {
        "code": 3017,
        "desc": "Failedtogetsnapshot diff.",
        "first_action": "Retrytheoperation.Iftheissuepersists,refertoflexsnap",
        "full_action": "Retrytheoperation.Iftheissuepersists,refertoflexsnap\nlogs."
    },
    "3018": {
        "code": 3018,
        "desc": "Snapshotdoesnotsupport diffcapability.",
        "first_action": "Clearthe Enable vendor change tracking for",
        "full_action": "Clearthe Enable vendor change tracking for\nincremental backupscheckboxinthepolicyconfiguration."
    },
    "3019": {
        "code": 3019,
        "desc": "BasesnapshotIDisunknowntoget diff.",
        "first_action": "Updatethepolicyscheduletocreatefullbackupfirstandthencreatean",
        "full_action": "Performthefollowing,asappropriate:\n■ Updatethepolicyscheduletocreatefullbackupfirstandthencreatean\nincrementalbackup.\n■ WhenanewNASvolumeisaddedordiscoveredintheNAS-Data-Protection\npolicy,performabackupusingthefullschedule.\n■ Adjustthesnapshotcopyretentionsettingtoensurethatthesnapshotisavailable\nwhenanincrementalbackupstarts."
    },
    "3021": {
        "code": 3021,
        "desc": "Failedtogetallsnapshot diffs.",
        "first_action": "Retrytheoperation.Iftheissuepersists,refertoflexsnap",
        "full_action": "Retrytheoperation.Iftheissuepersists,refertoflexsnap\nlogs."
    },
    "3022": {
        "code": 3022,
        "desc": "Failedtoparsetheresponseofthecreatevendorchangetracking information.",
        "first_action": "RefertheNetBackupCompatibilityListtoverifythatthe",
        "full_action": "RefertheNetBackupCompatibilityListtoverifythatthe\ninstalledversionofSnapshotManagerissupported."
    },
    "3023": {
        "code": 3023,
        "desc": "Failedtoparsetheresponseofthe get vendor changetracking information. 529NetBackupstatuscodes NetBackup status codes",
        "first_action": "RefertheNetBackupCompatibilityListtoverifythatthe",
        "full_action": "RefertheNetBackupCompatibilityListtoverifythatthe\ninstalledversionofSnapshotManagerissupported."
    },
    "3024": {
        "code": 3024,
        "desc": "Failedtoparsetheresponseof get all snapshot diffs.",
        "first_action": "RefertheNetBackupCompatibilityListtoverifythatthe",
        "full_action": "RefertheNetBackupCompatibilityListtoverifythatthe\ninstalledversionofSnapshotManagerissupported."
    },
    "3025": {
        "code": 3025,
        "desc": "Failedtofindtheexisting diffforgivensnapshots.",
        "first_action": "Updatethepolicyscheduletocreateafullbackupfirst.",
        "full_action": "Updatethepolicyscheduletocreateafullbackupfirst."
    },
    "3026": {
        "code": 3026,
        "desc": "Forthe NAS-Data-Protectionpolicy,thesnapshotmethodargument max_snapshotsisnotsupported.",
        "first_action": "Configurethesnapshotargumentsandaddthe",
        "full_action": "Configurethesnapshotargumentsandaddthe\nconfigurationsagaintothepolicy."
    },
    "3027": {
        "code": 3027,
        "desc": "Forthe NAS-Data-Protectionpolicy,the Maximum snapshot limit retentionoptionisnotsupportedinSLP.",
        "first_action": "Configuretime-basedretentionorexpireaftercopy",
        "full_action": "Configuretime-basedretentionorexpireaftercopy\nretentionintheSLP."
    },
    "3028": {
        "code": 3028,
        "desc": "Forthe NAS-Data-Protectionpolicy,ifthe Enable vendor change tracking for incremental backupoptionisenabled,the Expire after copyoption retentionisnotsupported.",
        "first_action": "UpdatetheSLPtosettime-basedretention.",
        "full_action": "UpdatetheSLPtosettime-basedretention."
    },
    "3030": {
        "code": 3030,
        "desc": "Failedtocreateacheckpointdirectoryfordynamicdatastreambackups.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3031": {
        "code": 3031,
        "desc": "Failedtocreateacheckpointfileforsavingthesharedmemorystate.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3032": {
        "code": 3032,
        "desc": "Failedtosavesharedmemorystateincheckpointfile.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3033": {
        "code": 3033,
        "desc": "Failedtorenametemporarycheckpointfile.Resumeoperationforcurrent jobmightnotbeabletousecheckpointinformation.",
        "first_action": "Ensurethatconnectivitytobackuphostisconsistentand",
        "full_action": "Ensurethatconnectivitytobackuphostisconsistentand\nNetBackupservicesareupandrunning."
    },
    "3034": {
        "code": 3034,
        "desc": "Failedtoaccesscheckpointdirectory.Resumeoperationforthecurrent jobcommencesfromthestart.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3035": {
        "code": 3035,
        "desc": "Failedtoreaddatafromcheckpointfile.Resumeoperationforthecurrent jobcommencesfromthestart.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3036": {
        "code": 3036,
        "desc": "Failedtofetchthecheckpointfileforreadingthesharedmemorystate frommasterserver.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3037": {
        "code": 3037,
        "desc": "Failedtopushcheckpointfiletostoresharedmemorystatefiletomaster server.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3041": {
        "code": 3041,
        "desc": "Failedtogetsharedmemoryidentifier.",
        "first_action": "Ensurethatenoughmemoryisavailabletocreateashared",
        "full_action": "Ensurethatenoughmemoryisavailabletocreateashared\nmemoryonthebackuphost."
    },
    "3042": {
        "code": 3042,
        "desc": "Failedtoattachwithsharedmemoryidentifier.",
        "first_action": "Retrythebackupoperation.",
        "full_action": "Retrythebackupoperation."
    },
    "3043": {
        "code": 3043,
        "desc": "Failedtocreatesharedmemoryconfigurationdirectoryfordynamicdata streambackups.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3044": {
        "code": 3044,
        "desc": "Failedtoopensharedmemoryconfigurationfile.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3045": {
        "code": 3045,
        "desc": "Failedtosavesharedmemoryinformationinconfigurationfile.",
        "first_action": "Ensurethatconnectivitytothebackuphostisconsistent",
        "full_action": "Ensurethatconnectivitytothebackuphostisconsistent\nandNetBackupservicesareupandrunning."
    },
    "3047": {
        "code": 3047,
        "desc": "ForNAS-Data-Protectionpolicy,storageunitdisktypeshouldbe AdvancedDiskorPureDisk.",
        "first_action": "Ensurethatthedestinationstorageinstoragelifecycle",
        "full_action": "Ensurethatthedestinationstorageinstoragelifecycle\npolicyisAdvancedDisk,PureDisk,orastorageunitgroupofthesedisktypes."
    },
    "3049": {
        "code": 3049,
        "desc": "VendorchangetrackingenabledbackupsarenotsupportedforNetApp storagearray.",
        "first_action": "EnsuretheVendorChangeTracking(VCT)checkboxisclearedinthepolicyor",
        "full_action": "Performthefollowingasappropriate:\nEnsuretheVendorChangeTracking(VCT)checkboxisclearedinthepolicyor\nthatthebackupfromsnapshotoperationisremovedfromSLPwhenyouperform\nabackupofNetApparrayvolume."
    },
    "3050": {
        "code": 3050,
        "desc": "Thevendorchangetrackingenabledindexfromasnapshotjobhas failedtosynthesizethecatalog.",
        "first_action": "DisableVCTinthepolicyandruntheindexfromsnapshotjobwithfullschedule.",
        "full_action": "Performthefollowingasappropriate:\nDisableVCTinthepolicyandruntheindexfromsnapshotjobwithfullschedule."
    },
    "3052": {
        "code": 3052,
        "desc": "UnabletoretrievetheNetBackupversionforthehost.",
        "first_action": "Ensurethatyouhaveselectedthecorrectdestination",
        "full_action": "Ensurethatyouhaveselectedthecorrectdestination\nserverandtheprimaryserverservicesareupandrunning."
    },
    "3053": {
        "code": 3053,
        "desc": "ThemounthostmustbeatNetBackupversion10.5orgreatertosupport ParallelRestoreusingSnapshotCopy.",
        "first_action": "Useasinglestreamtorestorethedatafromthesnapshotorthereplicacopy.",
        "full_action": "Performthefollowingasappropriate:\n■ Useasinglestreamtorestorethedatafromthesnapshotorthereplicacopy.\n■ Toperformarestorewithparallelstreams,upgradetheexistingmounthostto\nNetBackupversion10.5orhigher.Yourmounthostisthebackuphostthatyou\nusetoperformthesnapshotoperation."
    },
    "3054": {
        "code": 3054,
        "desc": "ThedestinationclientmustbeatNetBackupversion10.5orgreaterto supportParallelRestoreusingSnapshotCopy.",
        "first_action": "Useasinglestreamtorestorethedatafromthesnapshotorthereplicacopy.",
        "full_action": "Performthefollowingasappropriate:\n■ Useasinglestreamtorestorethedatafromthesnapshotorthereplicacopy.\n■ Toperformarestorewithparallelstreams,upgradetheexistingdestination\nclienttoNetBackupversion10.5orhigher."
    },
    "3200": {
        "code": 3200,
        "desc": "Afilewasskippedbecauseitwasintheprocessofbeingbackedup.",
        "first_action": "Ensurethatthebackupfileisnotinuseandisreadyfor",
        "full_action": "Ensurethatthebackupfileisnotinuseandisreadyfor\nbackup.Also,youcanverifythatthefileisintheprocessofbeingbackedup."
    },
    "3201": {
        "code": 3201,
        "desc": "Cassandraversionisnotsupported.",
        "first_action": "VerifyifNetBackupsupportstheinstalledCassandra",
        "full_action": "VerifyifNetBackupsupportstheinstalledCassandra\nversionbyreviewingthefollowing:\nNetBackupCompatibilityListforallVersions"
    },
    "3202": {
        "code": 3202,
        "desc": "TheOSplatformversionisnotsupported.",
        "first_action": "VerifyifNetBackupsupportstheOSplatformversionsfor",
        "full_action": "VerifyifNetBackupsupportstheOSplatformversionsfor\ntheCassandraclustersbyreviewingthefollowing:\nNetBackupCompatibilityListforallVersions"
    },
    "3203": {
        "code": 3203,
        "desc": "TheCBRnodehashinthe tpconfigcommandandCassandra configurationdoesnotmatch.",
        "first_action": "VerifythattheCBRnodehashinboththeCassandra",
        "full_action": "VerifythattheCBRnodehashinboththeCassandra\nconfigurationfileandthe tpconfigcommandmatch."
    },
    "3204": {
        "code": 3204,
        "desc": "DataStagingServernodeparametersarenotspecified.",
        "first_action": "VerifythattheDataStagingServernodeentriesare",
        "full_action": "VerifythattheDataStagingServernodeentriesare\navailableintheCassandraconfigurationfile."
    },
    "3205": {
        "code": 3205,
        "desc": "The usernameoftheDataStagingServernodeisnotspecifiedforthe SecureShellconnection.",
        "first_action": "Verifythatthe usernameoftheDataStagingServernode",
        "full_action": "Verifythatthe usernameoftheDataStagingServernode\nisspecifiedinthe tpconfigcommand."
    },
    "3206": {
        "code": 3206,
        "desc": "DataStagingServernode passwordisnotspecifiedfortheSecureShell connection.",
        "first_action": "Verifyifthe passwordoftheDataStagingServernodeis",
        "full_action": "Verifyifthe passwordoftheDataStagingServernodeis\nspecifiedinthe tpconfigcommand."
    },
    "3207": {
        "code": 3207,
        "desc": "DatafolderisnotspecifiedintheconfigurationforDataStagingServer node. 538NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethattheCassandraDatafolderisspecifiedinthe",
        "full_action": "EnsurethattheCassandraDatafolderisspecifiedinthe\nCassandraconfigurationfilefortheDataStagingServernode."
    },
    "3208": {
        "code": 3208,
        "desc": "DataStagingServernode keyhashesarenotspecified.",
        "first_action": "VerifythattheDataStagingServernode keyhashesare",
        "full_action": "VerifythattheDataStagingServernode keyhashesare\nspecifiedintheCassandraconfigurationfile."
    },
    "3209": {
        "code": 3209,
        "desc": "The usernameofDataStagingServerCassandraclusterisnotspecified.",
        "first_action": "Verifythatthe usernameoftheDataStagingServer",
        "full_action": "Verifythatthe usernameoftheDataStagingServer\nCassandraclusterisspecifiedinthe tpconfigcommand."
    },
    "3210": {
        "code": 3210,
        "desc": "DataStagingServer passwordfortheCassandraclusterisnotspecified.",
        "first_action": "Verifythatthe passwordoftheDataStagingServerfor",
        "full_action": "Verifythatthe passwordoftheDataStagingServerfor\ntheCassandraclusterismentionedin tpconfigcommand."
    },
    "3211": {
        "code": 3211,
        "desc": "CassandraclusternameofDataStagingServernodeisnotspecified.",
        "first_action": "VerifythattheCassandraclusternameoftheDataStaging",
        "full_action": "VerifythattheCassandraclusternameoftheDataStaging\nServernodeisspecifiedinthe tpconfigcommand."
    },
    "3212": {
        "code": 3212,
        "desc": "Snapshotnameisnotspecified.",
        "first_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler",
        "full_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler\nlogformoredetails."
    },
    "3213": {
        "code": 3213,
        "desc": "Backuptypeisnotspecified.",
        "first_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler",
        "full_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler\nlogformoredetails."
    },
    "3214": {
        "code": 3214,
        "desc": "Backupfilenameisnotspecified.",
        "first_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler",
        "full_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler\nlogformoredetails."
    },
    "3215": {
        "code": 3215,
        "desc": "ControllerIDisnotspecified.",
        "first_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler",
        "full_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler\nlogformoredetails."
    },
    "3216": {
        "code": 3216,
        "desc": "ControllerIDofthe claimcommanddidnotmatchwithcontrollerIDof the upload donecommand.",
        "first_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler",
        "full_action": "Reviewthe nbaapidiscvlogorthe nbaapireq_handler\nlogformoredetails."
    },
    "3217": {
        "code": 3217,
        "desc": "CBRnodeisnotspecifiedinconfigurationsettings.",
        "first_action": "VerifythattheCBRnodeisspecifiedintheCassandra",
        "full_action": "VerifythattheCBRnodeisspecifiedintheCassandra\nconfigurationfile."
    },
    "3218": {
        "code": 3218,
        "desc": "Failedtocreatethedirectory.",
        "first_action": "VerifyallnodesinboththeDatastagingserverCassandra",
        "full_action": "VerifyallnodesinboththeDatastagingserverCassandra\nclusterandProductionCassandraclusterarereachable.Also,verifythattheuser\nhasthecorrectaccesspermissionstocreatethedirectoriesthatarespecifiedin\ntheCassandraconfigurationfile.\nReviewthe nbaapidiscvlogorthe nbaapireq_handlerlogformoredetails."
    },
    "3219": {
        "code": 3219,
        "desc": "Erroroccurredwhenthefilewascopied.",
        "first_action": "Verifythattheuserhasproperaccesspermissionsfor",
        "full_action": "Verifythattheuserhasproperaccesspermissionsfor\nboththefileandthedestinationpath.Reviewthe nbaapidiscvlogor\nnbaapireq_handlerlogformoredetails."
    },
    "3220": {
        "code": 3220,
        "desc": "Failedtodeletethedatadirectory.",
        "first_action": "Verifyiftheuserhascorrectaccesspermissionstodelete",
        "full_action": "Verifyiftheuserhascorrectaccesspermissionstodelete\nthedatadirectory.Reviewthenbaapidiscvlogornbaapireq_handlerlogformore\ndetails."
    },
    "3221": {
        "code": 3221,
        "desc": "ProductionCassandraclusterpasswordisnotspecifiedinthecommand.",
        "first_action": "VerifythattheProductionCassandraclusterpasswordis",
        "full_action": "VerifythattheProductionCassandraclusterpasswordis\nspecifiedinthe tpconfigcommand."
    },
    "3222": {
        "code": 3222,
        "desc": "ProductionCassandracluster usernameisnotspecifiedinthecommand. 542NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifyiftheProductionCassandracluster usernameis",
        "full_action": "VerifyiftheProductionCassandracluster usernameis\nspecifiedinthe tpconfigcommand."
    },
    "3223": {
        "code": 3223,
        "desc": "Securitymodeisnotspecified.",
        "first_action": "VerifythatavalidSecuritymodeisspecifiedinthe",
        "full_action": "VerifythatavalidSecuritymodeisspecifiedinthe\nCassandraconfigurationfile."
    },
    "3224": {
        "code": 3224,
        "desc": "Unabletoopentheprogressfiletoread.",
        "first_action": "Verifythattheuseraccesspermissionsarecorrectfor",
        "full_action": "Verifythattheuseraccesspermissionsarecorrectfor\ntheprogressfile.Refertothe nbaapidiscvlogorthe nbaapireq_handlerlogfor\nmoredetails."
    },
    "3225": {
        "code": 3225,
        "desc": "Nodatawasfoundtocopy.",
        "first_action": "VerifythatavalidpathisspecifiedfortheDataStaging",
        "full_action": "VerifythatavalidpathisspecifiedfortheDataStaging\nServerintheCassandraconfigurationfile."
    },
    "3232": {
        "code": 3232,
        "desc": "DatadirectorystorageofDataStagingServerdoesnothaveenough storage.",
        "first_action": "VerifythatthedatadirectoryoftheDataStagingServerhasenoughstorage",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythatthedatadirectoryoftheDataStagingServerhasenoughstorage\nspaceanddoesnotcontainanycontentsofpreviousjobs.\n■ VerifythattheCassandradatadirectoryoftheDataStagingServerdoesnot\ncontaincontentsofpreviousjobs.\n■ Ensurethatthe ScriptHomedirectoryoftheDataStagingServerhasenough\nstoragespacetoperformtherestoreoperation.\n■ Verifythatthe ScriptHomedirectory,whichisspecifiedintheCassandra\nconfigurationfile,ispresentonDataStagingServer.Ifthefileisnotpresent,\ncreatethe ScriptHomedirectoryonDataStagingServerandretrytherestore\noperation."
    },
    "3234": {
        "code": 3234,
        "desc": "Parseerror.",
        "first_action": "Verifythatalltheparametersandattributesthatare",
        "full_action": "Verifythatalltheparametersandattributesthatare\nmentionedin cassandra.confarecorrect."
    },
    "3235": {
        "code": 3235,
        "desc": "Downnode’sthresholdvalueexceedspermissiblelimit.",
        "first_action": "Turnuptheproductionnodesorincreasethedownnodes",
        "full_action": "Turnuptheproductionnodesorincreasethedownnodes\nthresholdvaluetomatchthepercentageofnodesthataredown."
    },
    "3236": {
        "code": 3236,
        "desc": "JSONformatisnotvalid.",
        "first_action": "Verifythatalltheparametersandattributesthatarecontainedinthe",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatalltheparametersandattributesthatarecontainedinthe\ncassandra.conffilearecorrect.\n■ Verifythatthe cassandra.conffileformatisinavalidJSONformat."
    },
    "3245": {
        "code": 3245,
        "desc": "FailedtogetProductionCassandraclusterIPaddresses.",
        "first_action": "Fortheprovidedclustername,verifythattheclusternodes",
        "full_action": "Fortheprovidedclustername,verifythattheclusternodes\nareupandrunning."
    },
    "3246": {
        "code": 3246,
        "desc": "AnexceptionhasoccurredduringProductionCassandracluster validation.",
        "first_action": "Fortheprovidedclustername,verifythattheclusternodesareupandrunning.",
        "full_action": "Performthefollowingasappropriate:\n■ Fortheprovidedclustername,verifythattheclusternodesareupandrunning.\n■ VerifythatthenodesareaccessiblefromtheCBRnodes.\n■ VerifythattheproductionclusterhasasupportedCassandraversion.\n■ VerifythattheproductionclusternodesaredeployedonasupportedOSplatform."
    },
    "3251": {
        "code": 3251,
        "desc": "ProductionCassandraclusternamedidnotmatchwiththeconfiguration settings.",
        "first_action": "VerifythattheCassandraclusternamethatisinthe",
        "full_action": "VerifythattheCassandraclusternamethatisinthe\ncassandra.yamlfileiscorrectontheproductionnode."
    },
    "3252": {
        "code": 3252,
        "desc": "FailedtorunCassandraQueryLanguageShellcommand.",
        "first_action": "VerifytheCassandraUsernameandPasswordthatareprovidedinthe",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordthatareprovidedinthe\napplicationconfigurationfileforthespecifiedCassandraclusterandits\nassociatedentriesarecorrect.\n■ VerifytheCassandranodestatus.Allnodesonthedatastagingserverandthe\nproductionclustershouldbeupandrunning.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3253": {
        "code": 3253,
        "desc": "Novalidnodeswerefoundforrestore.",
        "first_action": "Verifythattheproductionclusternodeornodesareup",
        "full_action": "Verifythattheproductionclusternodeornodesareup\nandrunning."
    },
    "3254": {
        "code": 3254,
        "desc": "FailedtostartCassandraservice.",
        "first_action": "VerifythattheCassandraclusternodestatusisupandinanormalstate.",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythattheCassandraclusternodestatusisupandinanormalstate.\n■ VerifythatthenodeUsernameorPassworddetailsinthe cassandra.yamlfile\narecorrect.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3255": {
        "code": 3255,
        "desc": "FailedtostopCassandraservice.",
        "first_action": "VerifythattheCassandraclusternodestatusisupandinanormalstate.",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythattheCassandraclusternodestatusisupandinanormalstate.\n■ VerifythatthenodeUsernameorPassworddetailsinthe cassandra.yamlfile\narecorrect.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3256": {
        "code": 3256,
        "desc": "FailedtostartCassandraserver.",
        "first_action": "VerifythatthenodesintheCassandraclusterareupand",
        "full_action": "VerifythatthenodesintheCassandraclusterareupand\ninanormalstate.Also,verifythatthefirewallsettingsontheclusternodesare\ncorrect.Port7000/9042shouldbeopen."
    },
    "3257": {
        "code": 3257,
        "desc": "FailedtostopCassandraserver.",
        "first_action": "VerifythatthenodesintheCassandraclusterareupand",
        "full_action": "VerifythatthenodesintheCassandraclusterareupand\ninanormalstate.Also,verifythatthefirewallsettingsontheclusternodesare\ncorrect.Port7000/9042shouldbeopen."
    },
    "3258": {
        "code": 3258,
        "desc": "FailedtosetCassandra yamlfileonDataStagingservercluster.",
        "first_action": "Verifyifthedatastagingservernodeornodesareupand",
        "full_action": "Verifyifthedatastagingservernodeornodesareupand\nrunning."
    },
    "3259": {
        "code": 3259,
        "desc": "AnexceptionhasoccurredwhileCassandraschemawasfetched.",
        "first_action": "VerifythattheCassandraUsernameandPasswordontheproductioncluster",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythattheCassandraUsernameandPasswordontheproductioncluster\narecorrect.\n■ Verifythattheclusternodewheretheschemaresidesfromisupandrunning.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3260": {
        "code": 3260,
        "desc": "Unabletofetchdatabaseschema.",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3261": {
        "code": 3261,
        "desc": "FailedtorunCassandraQueryLanguagequeryonthecluster.",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3262": {
        "code": 3262,
        "desc": "Notableschemafound.",
        "first_action": "Verifythatnocolumnfamilyortableisidentifiedaspart",
        "full_action": "Verifythatnocolumnfamilyortableisidentifiedaspart\nofthe keyspace."
    },
    "3263": {
        "code": 3263,
        "desc": "Failedtocreate keyspaces.",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3264": {
        "code": 3264,
        "desc": "Failedtocreatetables.",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3265": {
        "code": 3265,
        "desc": "Failedtoaltertables.",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3266": {
        "code": 3266,
        "desc": "CassandraQueryLanguagecommandisempty.",
        "first_action": "Reviewthenbaapidiscvorthenbaapireq_handlerlogs",
        "full_action": "Reviewthenbaapidiscvorthenbaapireq_handlerlogs\nformoredetailaboutthefailure."
    },
    "3267": {
        "code": 3267,
        "desc": "Failedtodrop keyspaces. 552NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3268": {
        "code": 3268,
        "desc": "UnabletofetchthedatacenterfromtheCassandracluster.",
        "first_action": "Verifythatthecorrectdatacenterentryisinthe cassandra.confinthe",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthecorrectdatacenterentryisinthe cassandra.confinthe\nproductioncluster.\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3269": {
        "code": 3269,
        "desc": "Anexceptionhasoccurredwhenanattemptwasmadetofetchthe datacenter.",
        "first_action": "ReviewtheDetailedstatusintheActivitymonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheDetailedstatusintheActivitymonitor.\n■ Reviewthe nbaapidiscvlogorthe nbaapireq_handlerlogformoredetail."
    },
    "3270": {
        "code": 3270,
        "desc": "Unabletofetchthedatacenterforanode.",
        "first_action": "Verifythatthedatacentersettingsintheapplication",
        "full_action": "Verifythatthedatacentersettingsintheapplication\nconfigurationfileforthespecifiedCassandraclusteranditsassociatedentriesare\ncorrect.Also,verifythatthefirewallsettingsontheclusternodesarecorrectbecause\nport7000/9042shouldbeopen."
    },
    "3271": {
        "code": 3271,
        "desc": "FailedtosetupbackupCassandracluster.",
        "first_action": "VerifytheCassandraUsernameandPasswordontheproductionclusterare",
        "full_action": "Performthefollowingasappropriate:\n■ VerifytheCassandraUsernameandPasswordontheproductionclusterare\ncorrect.\n■ VerifythatthenodestatusofCassandraclusterisupandinanormalstate.\n■ Verifythatthefirewallsettingsontheclusternodesarecorrect.Port7000/9042\nshouldbeopen."
    },
    "3272": {
        "code": 3272,
        "desc": "No keyspacefoundforCassandraclusterbackup.",
        "first_action": "Use cqlshtoaccesstheproductionnodeandverifythat",
        "full_action": "Use cqlshtoaccesstheproductionnodeandverifythat\nonenon-empty keyspaceispresentinthecluster."
    },
    "3273": {
        "code": 3273,
        "desc": "Jobcleanuptime-outisnotvalid.",
        "first_action": "Aninteger",
        "full_action": "Verifythatthevalueofthe jobCleanupTimeoutSecin\ncassandra.conffileis:\n■ Aninteger\n■ Greaterthanzero"
    },
    "3274": {
        "code": 3274,
        "desc": "Failedtopreparebackup.",
        "first_action": "ReviewtheDetailedstatusintheActivityMonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheDetailedstatusintheActivityMonitor.\n■ Reviewthe nbaapidiscvlogorthe nbaapireq_handlerlogformoredetail."
    },
    "3275": {
        "code": 3275,
        "desc": "BigDatabackupimagegroupvalidationhasfailedasthespecifiedimage selectionconsistsoffullbackupimagesfrommultipleimagegroups.",
        "first_action": "Verifythattheimagegroupthatisprovidedinthebprestorecommandiscorrect.",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythattheimagegroupthatisprovidedinthebprestorecommandiscorrect.\n■ Verifythatthestartandtheendtimethatisprovidedinthebprestorecommand\niscorrect."
    },
    "3276": {
        "code": 3276,
        "desc": "BigDatabackupimagegroupvalidationhasfailedasthespecifiedimage selectiondoesnotcontainallbackupimagesfromtheimagegroup. 556NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythatanimagegroupisprovidedtothe bprestorecommandandverify",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatanimagegroupisprovidedtothe bprestorecommandandverify\nthatitisthecorrectimagegroup.\n■ Reviewthestartandtheendtimethatthe bprestorecommandreturnsand\nverifythattheyarecorrect."
    },
    "3277": {
        "code": 3277,
        "desc": "Failedtodeletestaledatabaseschema.",
        "first_action": "ClearthecontentsinthedatadirectoryoftheDSSnodes",
        "full_action": "ClearthecontentsinthedatadirectoryoftheDSSnodes\nandtrytorunthejobagain."
    },
    "3280": {
        "code": 3280,
        "desc": "DataStagingServernodesdonothaveenoughspace.",
        "first_action": "VerifythattheDataStagingServernodehassufficient",
        "full_action": "VerifythattheDataStagingServernodehassufficient\nspace."
    },
    "3281": {
        "code": 3281,
        "desc": "FailedtodisassembletheDataStagingServercluster.",
        "first_action": "1. StoptheCassandraserviceonallDSSnodes.",
        "full_action": "Performthefollowingprocedure:\n1. StoptheCassandraserviceonallDSSnodes.\n2. ChangetheseednodeIPaddressintheCassandrayamlfileofallDSSnodes\ntotheirrespectiveIPaddresses.\n3. StarttheCassandraserviceonallDSSnodes.\n4. Retrythejob."
    },
    "3282": {
        "code": 3282,
        "desc": "Failedtogetthebackupstatus.",
        "first_action": "ReviewtheDetailedstatusintheActivityMonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheDetailedstatusintheActivityMonitor.\n■ Reviewthe nbaapireq_handlerlogsformoredetails."
    },
    "3283": {
        "code": 3283,
        "desc": "Failedtosettheincrementalbackupflag.",
        "first_action": "VerifythattheCassandra yamlpaththatisspecifiedin",
        "full_action": "VerifythattheCassandra yamlpaththatisspecifiedin\ntheCassandraconfigurationfileisvalidandhasproperpermissions.\nReviewthe nbaapireq_handlerlogsformoredetails."
    },
    "3284": {
        "code": 3284,
        "desc": "Failedtoflushthe nodetoolbuffer. 558NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythatthe nodetoolworksproperly.",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthe nodetoolworksproperly.\n■ VerifyifCassandraservicesareactiveand CQLSHisrunning.\n■ Checkifthe incremental_backupparameterintheCassandra yamlfileisset\ntotrue.\n■ Check nbaapireq_handlerlogsformoredetails."
    },
    "3286": {
        "code": 3286,
        "desc": "Anerrorhasoccurredduring Backup Prepareduetoinvalidinput.",
        "first_action": "VerifytheconfigurationintheCassandraconfiguration",
        "full_action": "VerifytheconfigurationintheCassandraconfiguration\nfileforthespecifiedCassandraclusteranditsassociatedentriesarecorrect."
    },
    "3287": {
        "code": 3287,
        "desc": "The keyspaceorthe column familyalreadyexistsontheProduction Cassandracluster.",
        "first_action": "Verifyiftheoverwriteparameterissetto trueinthe",
        "full_action": "Verifyiftheoverwriteparameterissetto trueinthe\nrenamedfile.Ifitissettofalse,thenmakesurethatyouhavedeletedthekeyspace\nandor column familybeforetherestorejob."
    },
    "3288": {
        "code": 3288,
        "desc": "MinimumRAMrequiredisnotspecifiedfortheDataStagingServer cluster.",
        "first_action": "Verifythatthe dssMinRamparameterismentionedinthe",
        "full_action": "Verifythatthe dssMinRamparameterismentionedinthe\nCassandraconfigurationfile."
    },
    "3289": {
        "code": 3289,
        "desc": "Minimum StorageperbackupnodeisnotspecifiedfortheDataStaging Servercluster.",
        "first_action": "VerifythatthedssMinStoragePerBkupNodeparameteris",
        "full_action": "VerifythatthedssMinStoragePerBkupNodeparameteris\nmentionedintheCassandraconfigurationfile."
    },
    "3290": {
        "code": 3290,
        "desc": "Cassandra yamlfilepathisnotspecifiedfortheDataStagingServer cluster.",
        "first_action": "VerifythattheCassandra yamlpathisspecifiedinthe",
        "full_action": "VerifythattheCassandra yamlpathisspecifiedinthe\nCassandraconfigurationfileandthatthefilepathiscorrect."
    },
    "3291": {
        "code": 3291,
        "desc": "The concurrent_compactorsparameterisnotspecifiedfortheData StagingServercluster.",
        "first_action": "Verifythatthe concurrent_compactorsparameteris",
        "full_action": "Verifythatthe concurrent_compactorsparameteris\nspecifiedanditmustbenon-emptyintheCassandraconfigurationfile."
    },
    "3292": {
        "code": 3292,
        "desc": "Memorysizeofthe sstableloaderMemsizeparameterisnotspecified fortheDataStagingServercluster.",
        "first_action": "Verifythatthe sstableloaderMemsizeparameteris",
        "full_action": "Verifythatthe sstableloaderMemsizeparameteris\nspecifiedanditmustbenon-emptyintheCassandraconfigurationfile."
    },
    "3293": {
        "code": 3293,
        "desc": "ConcurrenttransfersparameterisnotspecifiedforDataStagingServer cluster.",
        "first_action": "Verifythattheconcurrenttransfersparameterisspecified",
        "full_action": "Verifythattheconcurrenttransfersparameterisspecified\nanditmustbenon-emptyintheCassandraconfigurationfile."
    },
    "3294": {
        "code": 3294,
        "desc": "ScripthomeisnotspecifiedfortheDataStagingServercluster.",
        "first_action": "Verifyifavalidscripthomepathisspecifiedinthe",
        "full_action": "Verifyifavalidscripthomepathisspecifiedinthe\nCassandraconfigurationfile."
    },
    "3295": {
        "code": 3295,
        "desc": "AworkingdirectorypathisnotspecifiedfortheCassandrabackupand restorenode.",
        "first_action": "Verifyifaworkingdirectorypathisspecifiedinthe",
        "full_action": "Verifyifaworkingdirectorypathisspecifiedinthe\nCassandraconfigurationfile."
    },
    "3296": {
        "code": 3296,
        "desc": "The dssDistpathisnotspecifiedfortheDataStagingServercluster.",
        "first_action": "Verifythatavalid dssDistpathisspecifiedinthe",
        "full_action": "Verifythatavalid dssDistpathisspecifiedinthe\nCassandraconfigurationfile."
    },
    "3297": {
        "code": 3297,
        "desc": "The cphparameterisnotspecifiedfortheDataStagingServercluster.",
        "first_action": "Verifythatthe cphparameterismentionedinthe",
        "full_action": "Verifythatthe cphparameterismentionedinthe\nCassandraconfigurationfile."
    },
    "3298": {
        "code": 3298,
        "desc": "Backuphasfailed.",
        "first_action": "ReviewtheDetailedstatusintheActivityMonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheDetailedstatusintheActivityMonitor.\n■ Reviewthe nbaapidiscvor nbaapireq_handlerlogsformoredetail."
    },
    "3299": {
        "code": 3299,
        "desc": "Backuphasfailedafterretrying.",
        "first_action": "ReviewtheDetailedstatusintheActivityMonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheDetailedstatusintheActivityMonitor.\n■ Reviewthe nbaapidiscvor nbaapireq_handlerlogsformoredetail."
    },
    "3300": {
        "code": 3300,
        "desc": "Anexceptionhasoccurredduringbackuptaskexecution.",
        "first_action": "ReviewtheDetailedstatusintheActivityMonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheDetailedstatusintheActivityMonitor.\n■ Reviewthe nbaapidiscvor nbaapireq_handlerlogsformoredetail."
    },
    "3301": {
        "code": 3301,
        "desc": "Finalizestatusisnotspecifiedforbackuptask.",
        "first_action": "Verifytheparametersfor backup_finalize.",
        "full_action": "Performthefollowingasappropriate:\n■ Verifytheparametersfor backup_finalize.\n■ Reviewthe nbaapidiscvlogsor nbaapireq_handlerlogsformoredetail."
    },
    "3304": {
        "code": 3304,
        "desc": "Anexceptionhasoccurredduringrestoreprepare.",
        "first_action": "Verifythatyouusevalidcombinationsofselectionfileandrenamefilefromthe",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatyouusevalidcombinationsofselectionfileandrenamefilefromthe\nRestoreCombinations.\n■ Reviewthenbcbrlogsinnbaapireq_handlerformoredetailabouttheschema\nfailures."
    },
    "3306": {
        "code": 3306,
        "desc": "Failedtogetthefilestatus.",
        "first_action": "Verifythepermissionsofthe workingDirpathonDSSnodearecorrect.",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythepermissionsofthe workingDirpathonDSSnodearecorrect.\n■ Reviewthe nbaapidiscvlogsor nbaapireq_handlerlogsformoredetail."
    },
    "3307": {
        "code": 3307,
        "desc": "Failedtocreate upload donefile.",
        "first_action": "Verifythatthe workingDirpathexistsontheCBRandif",
        "full_action": "Verifythatthe workingDirpathexistsontheCBRandif\nthepathdoesexist,doesithavethecorrectinformation."
    },
    "3308": {
        "code": 3308,
        "desc": "Failedtocreate upload failedfile.",
        "first_action": "Verifythatthe workingDirpathexistsontheCBRandif",
        "full_action": "Verifythatthe workingDirpathexistsontheCBRandif\nthepathdoesexist,doesithavethecorrectinformation."
    },
    "3309": {
        "code": 3309,
        "desc": "Targetfileisnotready.",
        "first_action": "Verifythatthebackupjobhascompleted.Reviewthe",
        "full_action": "Verifythatthebackupjobhascompleted.Reviewthe\nnbaapidiscvlogsor nbaapireq_handlerlogsformoredetailsabouttheissue."
    },
    "3310": {
        "code": 3310,
        "desc": "Failedtolockthefile.",
        "first_action": "Verifythatthe workingDirpathexistsontheCBRandif",
        "full_action": "Verifythatthe workingDirpathexistsontheCBRandif\nthepathdoesexist,doesithavethecorrectinformation."
    },
    "3311": {
        "code": 3311,
        "desc": "Fileisalreadylocked.",
        "first_action": "Verifythatthe workingDirpathexistsontheCBRandif",
        "full_action": "Verifythatthe workingDirpathexistsontheCBRandif\nthepathdoesexist,doesithavethecorrectinformation."
    },
    "3312": {
        "code": 3312,
        "desc": "Persistedtasklistisempty.",
        "first_action": "VerifywhethernewdatawaspresentontheCassandra",
        "full_action": "VerifywhethernewdatawaspresentontheCassandra\nClusterfortheincrementalbackup."
    },
    "3313": {
        "code": 3313,
        "desc": "Jobstatusisinvalid.",
        "first_action": "Deletionofthe workingDirand scriptHomeonallDSSNodeandProduction",
        "full_action": "CheckthecleanupprocessforbackuporrestoreforDSS\nandProductionnodes.Reviewthenbaapidiscvlogsornbaapireq_handlerlogs\nformoredetail.\nForsuccessfulcleanup,verifythatthefollowingitemscompletedsuccessfully:\n■ Deletionofthe workingDirand scriptHomeonallDSSNodeandProduction\nNode.\n■ DeletionofthelockfilesonallDSSNodeandProductionNode.\n■ TheCassandraserviceswerestartedorstoppedonallDSSnodesand\nProductionNode.\n■ ThedatadirectoriesononlytheDSSnodeweredeleted.\n■ DisassembledtheDSSclusterbyreplacingtheseednodewiththerespective\nIP.\n■ Deletionofthebackupandthesnapshotsdirectorieswithinthedatadirectory\npathontheProductionNode."
    },
    "3314": {
        "code": 3314,
        "desc": "Anexceptionwasencounteredduringperformingfinalize.",
        "first_action": "Deletionofthe workingDirand scriptHomeonallDSSNodeandProduction",
        "full_action": "Verifythatthecleanuphassucceeded.\nForsuccessfulcleanup,verifythatthefollowingitemscompletedsuccessfully:\n■ Deletionofthe workingDirand scriptHomeonallDSSNodeandProduction\nNode.\n■ DeletionofthelockfilesonallDSSNodeandProductionNode.\n■ TheCassandraserviceswerestartedorstoppedonallDSSnodesand\nProductionNode.\n■ ThedatadirectoriesononlytheDSSnodeweredeleted.\n■ DisassembledtheDSSclusterbyreplacingtheseednodewiththerespective\nIP.\n■ Deletionofthebackupandthesnapshotsdirectorieswithinthedatadirectory\npathontheProductionNode."
    },
    "3315": {
        "code": 3315,
        "desc": "Therequestedfileisalreadyclaimed.",
        "first_action": "Verifythatthefilethatiscontainedinthefilepathisclaimed",
        "full_action": "Verifythatthefilethatiscontainedinthefilepathisclaimed\ninthebackup."
    },
    "3316": {
        "code": 3316,
        "desc": "Failedtotruncatethecolumnfamily.",
        "first_action": "PerformthetruncateoperationonDSS.Reviewthe",
        "full_action": "PerformthetruncateoperationonDSS.Reviewthe\nnbaapidiscvlogsor nbaapireq_handlerlogsformoredetail."
    },
    "3317": {
        "code": 3317,
        "desc": "ThespecifiedhostsarenotfoundintheDatacenterorCluster.",
        "first_action": "Verifythatthespecifiedproductionnodesarepresentin",
        "full_action": "Verifythatthespecifiedproductionnodesarepresentin\ndatacenter.Verifythatthecredentialsorconfigurationsarecorrect."
    },
    "3318": {
        "code": 3318,
        "desc": "Invalidvalueforthe nodeDownThresholdPercentageparameter.",
        "first_action": "Verifythatthevalueof nodeDownThresholdPercentage",
        "full_action": "Verifythatthevalueof nodeDownThresholdPercentage\ninCassandraconfigurationfileisavaluethatitisgreaterthan0orlessthan100."
    },
    "3319": {
        "code": 3319,
        "desc": "Thebackuphasfailedasoneofthetaskshasfailedtostartinthebackup.",
        "first_action": "Reviewthe nbaapidiscvlogsor nbaapireq_handlerlogsformoredetail.",
        "full_action": "Performthefollowingasappropriate:\n■ Reviewthe nbaapidiscvlogsor nbaapireq_handlerlogsformoredetail.\n■ EnsurethattheSStableloaderutilityworksbetweentheproductionnodesand\nthedatastagingservers."
    },
    "3321": {
        "code": 3321,
        "desc": "Specifieddownloaddirectorypathdoesnotexist.",
        "first_action": "Verifythatthedatadirectorypathdoesn’texistonthe",
        "full_action": "Verifythatthedatadirectorypathdoesn’texistonthe\nProductionNodes."
    },
    "3322": {
        "code": 3322,
        "desc": "Specifieddownloaddirectoryisempty.",
        "first_action": "Verifythatthecontentsofthedatadirectorypathdoesn't",
        "full_action": "Verifythatthecontentsofthedatadirectorypathdoesn't\nexistontheProductionNodes."
    },
    "3323": {
        "code": 3323,
        "desc": "FailedtotransfertheSortedStringsTable. 568NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythatthedirectoriesnamed backupsand snapshotsexistontheData",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthedirectoriesnamed backupsand snapshotsexistontheData\nStagingServerortheProductionNodes.\n■ Reviewthe nbaapidiscvlogsor nbaapireq_handlerlogsformoredetail."
    },
    "3324": {
        "code": 3324,
        "desc": "Paralleltransfertaskhasfailed.",
        "first_action": "Reviewthenbaapidiscvornbaapireq_handlerlogsfor",
        "full_action": "Reviewthenbaapidiscvornbaapireq_handlerlogsfor\nmoredetails."
    },
    "3325": {
        "code": 3325,
        "desc": "BackupOptimizetaskhasfailed.",
        "first_action": "Reviewthenbaapidiscvornbaapireq_handlerlogsfor",
        "full_action": "Reviewthenbaapidiscvornbaapireq_handlerlogsfor\nmoredetails."
    },
    "3326": {
        "code": 3326,
        "desc": "BackupTransfertaskhasfailed.",
        "first_action": "VerifythattheCassandraclusternodesareupandaccessible.",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythattheCassandraclusternodesareupandaccessible.\n■ Verifythattheuseraccountsspecifiedarecorrectandhaveaccessprivileges\nontheCassandraclusternodes."
    },
    "3327": {
        "code": 3327,
        "desc": "Anerrorhasoccurredduringbackupinproductiondatatransferdueto invalidcommandparameters.",
        "first_action": "Verifythatthesettingsintheapplicationconfigurationfile",
        "full_action": "Verifythatthesettingsintheapplicationconfigurationfile\nforthespecifiedCassandraclusteranditsassociatedentriesarecorrect."
    },
    "3328": {
        "code": 3328,
        "desc": "Anerrorhasoccurredduringtherestoreinthedatatransferduetoinvalid commandparameters.",
        "first_action": "Verifythatthesettingsintheapplicationconfigurationfile",
        "full_action": "Verifythatthesettingsintheapplicationconfigurationfile\nforthespecifiedCassandraclusteranditsassociatedentriesarecorrect."
    },
    "3329": {
        "code": 3329,
        "desc": "Anerrorhasoccurredduringthebackupintheoptimizetaskdueto invalidcommandparameters.",
        "first_action": "Verifythatthesettingsintheapplicationconfigurationfile",
        "full_action": "Verifythatthesettingsintheapplicationconfigurationfile\nforthespecifiedCassandraclusteranditsassociatedentriesarecorrect."
    },
    "3330": {
        "code": 3330,
        "desc": "AnactivejobiscurrentlyrunningforthisCassandracluster.",
        "first_action": "EnsurethatnootherparalleloperationisrunningontheDatastagingservers",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatnootherparalleloperationisrunningontheDatastagingservers\norCassandraclusternodes.\n■ Retrythejobafterwaitingforthecurrentjobtofinish.\n■ Iftherearenojobsrunninginparallelcreateasettingin cassandra.conffile\nunderthesettingskeyasfollows:\n\"jobCleanupTimeoutSec\": 0\nRetrythejob.\nRemovethissettingoncethejobsstartrunningagain.Thedefaulttime-outis\n8hours."
    },
    "3331": {
        "code": 3331,
        "desc": "Oneormoreoftheinputparametersorargumentsforrestoreisinvalid.",
        "first_action": "ChecktherestoreSelectionsandalternateRecoveryOptionsfiles.Thefiles",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktherestoreSelectionsandalternateRecoveryOptionsfiles.Thefiles\nmustcontainvalid keyspaceand alternate column familynames.\n■ Ifan alternate column familyor keyspacespecified,makesurethatthey\narespecifiedaspartoftherestoreselectionorthe restoreSelectionsisfor\nthefullcluster.\nThefollowingtablecontainsnon-supportedrestorecombinationsandthesolution\nfortheissue.\nTable 1-5 Non-supportedcombinations\nSolutionScenarioError Details\nSpecifyeitherthekeyspace’snewName\northecolumnfamily’snewNameinthe\nalternateRecoveryOptions.\nRestoringbothkeyspace\nanditscolumnfamily\nwithnewnames.\nKeyspaceandits\ncolumnfamilycannotbe\nrenamedtogether.\nRemoveselectionCriteriafrom\nrestoreSelections.\nWhenperformingafull\nrecoveryand\nkeyspacesare\nselected.\nNoselectionshouldbe\ngivenwhenALL\nKEYSPACESis\nrecovered.\nAddthekeyspaceinthe\nselectionCriteriatoidentifythe\ncolumnFamiliesthatbelongtothe\ncorrespondingkeyspace.\nPerformingaselective\nrecoveryandselecting\ncolumnfamilywithout\nspecifyingitskeyspace.\nMissingorblank\nkeyspaceinselection\nAddthesamekeyspaceinthe\nselectionCriteriathatisalso\nspecifiedin\nalternateRecoveryOptions.\nPerformingaselective\nrecoveryandthereisa\nmissingkeyspacename\nin\nrestoreSelections.\nKeyspacecannotbe\nrenamedifitisnot\nselectedinGRANULAR\nrecovery.\nAddthekeyspacein\nalternateRecoveryOptionsto\nidentifywhichcolumnFamilies\nbelongtowhichcorresponding\nkeyspace.\nRenamingacolumn\nfamilywithout\nspecifyingitskeyspace.\nMissingkeyspaceorthe\nkeyspacenameisblank\nforthecorresponding\ncolumnfamilybeing\nrenamed.\nThefollowingtablecontainsinputvalidationerrorsandthesolutionfortheissue.\nTable 1-6 Basicinputvalidationerrors\nSolutionScenarioError Details\nAddavalidkeyspacevaluein\nselectionCriteria.\nThe\nrestoreSelections\ncontainsaninvalid\nkeyspacename.\nMissingorblank\nkeyspaceinselection.\nAddavalidcolumn familyvaluein\nselectionCriteria.\nThe\nrestoreSelections\ncontainsaninvalid\ncolumn familyname.\nBlankcolumn family\ninselection.\nTable 1-6 Basicinputvalidationerrors (continued)\nSolutionScenarioError Details\nAddavalidkeyspacenamevaluein\nalternateRecoveryOptions.\nThe\nalternateRecoveryOptions\ncontainsaninvalid\nkeyspacename.\nMissingkeyspaceorthe\nkeyspacenameisblank\nintherenaming.\nAddavalidcolumn familyname\nvaluein\nalternateRecoveryOptions.\nThe\nalternateRecoveryOptions\ncontainsaninvalid\ncolumn familyname.\nMissingorblankcolumn\nfamilynameinthe\nrenaming.\nAddSIMPLEorNETWORKasvaluesin\nthestrategy nameforthereplication\nstrategythatisrequiredforthe\nrespectivekeyspacein\nalternateRecoveryOptions.\nThe\nalternateRecoveryOptions\ncontainsaninvalid\nstrategy namevalue.\nThestrategy name\nmustbeeitherSIMPLE\norNETWORK.\nAddSIMPLEorNETWORKasvaluesin\nstrategy nameforthereplication\nstrategythatisrequiredforthe\nrespectivekeyspacein\nalternateRecoveryOptions.\nThe\nalternateRecoveryOptions\ndoesnotcontaina\nstrategy namevalue.\nMissingthestrategy\nnameanditmustbe\neitherSIMPLEor\nNETWORK."
    },
    "3332": {
        "code": 3332,
        "desc": "BackupfailedduetoaninvalidqueryintheCassandraQueryLanguage shellcommand.",
        "first_action": "EnsurethattheCassandraversionandconfigurationon",
        "full_action": "EnsurethattheCassandraversionandconfigurationon\nthedatastagingserversmatchthatoftheCassandraproductionnodes."
    },
    "3333": {
        "code": 3333,
        "desc": "Restorehasfailed.",
        "first_action": "Verifythattheselectionsinthe restoreSelectionsand",
        "full_action": "Verifythattheselectionsinthe restoreSelectionsand\nthe alternateRestoreOptions,asmentionedintheCassandradocumentation,\narecorrect.Reviewtherestoreprerequisites."
    },
    "3335": {
        "code": 3335,
        "desc": "Columnfamilymustbeselectedwhenyourenamethefile.",
        "first_action": "Selectthenameofthecolumnfamilyinthe",
        "full_action": "Selectthenameofthecolumnfamilyinthe\nrestoreSelectionsifyouwanttorenamethecolumnfamily.Refertotherestore\nprerequisitesintheCassandradocumentation."
    },
    "3336": {
        "code": 3336,
        "desc": "Keyspacecannotbechangedwhencolumnfamilyisselected.",
        "first_action": "Ifyouwanttorenameakeyspace,don’tselectagranular",
        "full_action": "Ifyouwanttorenameakeyspace,don’tselectagranular\nrestoreofacolumnfamily.Selectthekeyspacetorenameandrestorethewhole\nkeyspace."
    },
    "3337": {
        "code": 3337,
        "desc": "Strategycannotbechangedwhencolumnfamilyisselected.",
        "first_action": "Ifyouwanttochangethestrategyyoushouldonlyselect",
        "full_action": "Ifyouwanttochangethestrategyyoushouldonlyselect\nthekeyspacetoberestoredandnotanindividualcolumnfamilyinthatkeyspace.\nSelectthekeyspaceasawholetoberestoredifyouwanttochangethestrategy."
    },
    "3340": {
        "code": 3340,
        "desc": "Verboseisnotspecified. 574NetBackupstatuscodes NetBackup status codes",
        "first_action": "Youmustspecifyaverbosesettinginthecassandra.conf",
        "full_action": "Youmustspecifyaverbosesettinginthecassandra.conf\nfile."
    },
    "3341": {
        "code": 3341,
        "desc": "Maximumlogsizeisnotspecified.",
        "first_action": "Youmustspecifyamaximumlogsizeinthesettingsin",
        "full_action": "Youmustspecifyamaximumlogsizeinthesettingsin\nthe cassandra.conffile."
    },
    "3342": {
        "code": 3342,
        "desc": "FailedtocleanupProductionCassandracluster.",
        "first_action": "Youmustmanuallyclearthefolderthatisspecifiedin",
        "full_action": "Youmustmanuallyclearthefolderthatisspecifiedin\nsettingsontheCassandraclusternodes."
    },
    "3346": {
        "code": 3346,
        "desc": "Optionalthresholdisnotspecified.",
        "first_action": "Youmustsettheoptionalthresholdvaluetoamaxof32",
        "full_action": "Youmustsettheoptionalthresholdvaluetoamaxof32\ninthe cassandra.conffile."
    },
    "3361": {
        "code": 3361,
        "desc": "MongoDBOpsManagerrecoveryfailed.",
        "first_action": "Collectandreviewthelogsthatareshownforadditional",
        "full_action": "Collectandreviewthelogsthatareshownforadditional\ninformation: bprd, tar,and nbaapireq_handler.Iftheproblempersists,collect\nthelogsthatareindicatedandcontactCohesityTechnicalSupport.\nThelogsarefoundat:Windows: install_path\\NetBackup\\logs\\UNIXandLinux:\n/usr/openv/netbackup/logs/."
    },
    "3362": {
        "code": 3362,
        "desc": "ThemissingMongoDB oplogsarerequiredforrecovery.",
        "first_action": "Selectanothersetofbackupandincrementalimagesand",
        "full_action": "Selectanothersetofbackupandincrementalimagesand\nretrytherecoveryoperation."
    },
    "3363": {
        "code": 3363,
        "desc": "Eithertheclusteroroneofitsnodesisdown.",
        "first_action": "Makesurethattheclusterandallthenodesofthecluster",
        "full_action": "Makesurethattheclusterandallthenodesofthecluster\nareinan ActivestateinMongoDBOps."
    },
    "3364": {
        "code": 3364,
        "desc": "Theselectedclusterisnotathirdpartymanagedcluster.",
        "first_action": "EnsurethatthetargetMongoDBClusteris Third party",
        "full_action": "EnsurethatthetargetMongoDBClusteris Third party\nmanagedinMongoDBOpsManagerandretrytherecoveryoperation."
    },
    "3365": {
        "code": 3365,
        "desc": "Failedtomarkthesnapshotas FINISHED.",
        "first_action": "Collectandreviewthelogsthatareshownforadditional",
        "full_action": "Collectandreviewthelogsthatareshownforadditional\ninformation: bpbrm, nbaapidiscv,and bpbkar.Iftheproblempersists,collectthe\nlogsthatareindicatedandcontactCohesityTechnicalSupport.\nThelogsarefoundat:Windows: install_path\\NetBackup\\logs\\UNIXandLinux:\n/usr/openv/netbackup/logs/."
    },
    "3366": {
        "code": 3366,
        "desc": "Failedtomarkthesnapshotas FAILED.",
        "first_action": "Collectandreviewthelogsthatareshownforadditional",
        "full_action": "Collectandreviewthelogsthatareshownforadditional\ninformation: bpbrm, nbaapidiscv,and bpbkar.Iftheproblempersists,collectthe\nlogsthatareindicatedandcontactCohesityTechnicalSupport.\nThelogsarefoundat:Windows: install_path\\NetBackup\\logs\\UNIXandLinux:\n/usr/openv/netbackup/logs/."
    },
    "3367": {
        "code": 3367,
        "desc": "NetBackupfoundagapintheMongoDB oplogs.",
        "first_action": "Startafullbackupandconfirmthattheoplogsaredumped",
        "full_action": "Startafullbackupandconfirmthattheoplogsaredumped\natthe oploglocation."
    },
    "3600": {
        "code": 3600,
        "desc": "CannotperformtheCOSPoperation.",
        "first_action": "/usr/openv/netbackup/logs/bpbkar",
        "full_action": "ReviewthefollowingCOSPlogsformoredetails:\nForbackupoperations:\n■ /usr/openv/netbackup/logs/bpbkar\n■ /usr/openv/netbackup/logs/nbcosp\nForrestoreoperations:\n■ /usr/openv/netbackup/logs/tar\n■ /usr/openv/netbackup/logs/bptm\n■ /usr/openv/netbackup/logs/nbcosp"
    },
    "3601": {
        "code": 3601,
        "desc": "Cannotcompletethecloudoperation.",
        "first_action": "Ensurethatthebackuphostorrecoveryhosthasconnectivitytothecloud",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthebackuphostorrecoveryhosthasconnectivitytothecloud\nendpoint.\n■ EnsurethattheCOSPaccounthasvalidcredentials.\n■ Ensurethatthebucketorcontainerexistsandtheprovidedcredentialshave\ntherequiredpermissionstoaccessthem.\nYoucanvalidateusinganycloudproviderCLIorcURLcommandstovalidateREST\nAPIforcloudoperationworksfromthebackuportherecoveryhost."
    },
    "3602": {
        "code": 3602,
        "desc": "Cannotruntheoperationbecauseofinsufficientpermissions.",
        "first_action": "Usethecredentialsthathavealltheproperpermissions",
        "full_action": "Usethecredentialsthathavealltheproperpermissions\ntoperformabackupandrestoreoperation."
    },
    "3603": {
        "code": 3603,
        "desc": "Cannotfindtheobjectinthespecifiedcontainerorbucket.",
        "first_action": "Duringpolicyconfiguration,providetheobjectthatexists",
        "full_action": "Duringpolicyconfiguration,providetheobjectthatexists\nintheselectedbucketorcontainer."
    },
    "3605": {
        "code": 3605,
        "desc": "FailedtoconnecttoNetBackupCOSPprocess.",
        "first_action": "Makesurethatthenbcospprocessisrunningusingbpps",
        "full_action": "Makesurethatthenbcospprocessisrunningusingbpps\ncommand.\nYoucanmanuallystartthe nbcospprocessbyusingthefollowing:\n/usr/openv/pdde/pdcr/bin/nbcosp start"
    },
    "3606": {
        "code": 3606,
        "desc": "Invalidbackupselectionformatwasusedtospecifythevalue.",
        "first_action": "Makesurethatthebackupselectionformatforspecifying",
        "full_action": "Makesurethatthebackupselectionformatforspecifying\nvaluesisfollowedandcorrect.Valuesarespecifiedwithinsinglequotesinthe\nbackupselection."
    },
    "3607": {
        "code": 3607,
        "desc": "Invalidbackupselectionformat.",
        "first_action": "Verifythatthebackupselectionformatiscorrect.",
        "full_action": "Verifythatthebackupselectionformatiscorrect."
    },
    "3608": {
        "code": 3608,
        "desc": "Invalidfilterquerytypeorbackupselectionformat.",
        "first_action": "Verifythatthebackupselectionformatiscorrect.",
        "full_action": "Verifythatthebackupselectionformatiscorrect."
    },
    "3609": {
        "code": 3609,
        "desc": "CannotprocessresponsefromtheCOSPprocess.",
        "first_action": "/usr/openv/netbackup/logs/bpbkar",
        "full_action": "ReviewthefollowingCOSPlogsformoredetails:\nForbackupoperations:\n■ /usr/openv/netbackup/logs/bpbkar\n■ /usr/openv/netbackup/logs/nbcosp\nForrestoreoperations:\n■ /usr/openv/netbackup/logs/tar\n■ /usr/openv/netbackup/logs/bptm\n■ /usr/openv/netbackup/logs/nbcosp"
    },
    "3612": {
        "code": 3612,
        "desc": "Bucketorcontainerdoesnotexist.",
        "first_action": "Onlyaddanexistingcontainerorbucketfromthepolicy",
        "full_action": "Onlyaddanexistingcontainerorbucketfromthepolicy\nconfiguration."
    },
    "3613": {
        "code": 3613,
        "desc": "ACLsarenotenabledinthebucketandtherestoredoesnotattemptto setACLsfortheobjectorblob.",
        "first_action": "YoumustenableACLsfortheselectedprovider.",
        "full_action": "YoumustenableACLsfortheselectedprovider."
    },
    "3614": {
        "code": 3614,
        "desc": "CannotsetACLontheobject.",
        "first_action": "VerifythattheACLonthebucketisenabled.",
        "full_action": "VerifythattheACLonthebucketisenabled."
    },
    "3615": {
        "code": 3615,
        "desc": "Cannotconfirmuploadtotheobjectorblob.",
        "first_action": "/usr/openv/netbackup/logs/bpbkar",
        "full_action": "Checkthatthemetadataisvalidandsupportedbythe\ncloudprovider.ReviewthefollowingCOSPlogsformoredetails:\nForbackupoperations:\n■ /usr/openv/netbackup/logs/bpbkar\n■ /usr/openv/netbackup/logs/nbcosp\nForrestoreoperations:\n■ /usr/openv/netbackup/logs/tar\n■ /usr/openv/netbackup/logs/bptm\n■ /usr/openv/netbackup/logs/nbcosp"
    },
    "3616": {
        "code": 3616,
        "desc": "Failedtofetchmetadatafortheblob.",
        "first_action": "/usr/openv/netbackup/logs/bpbkar",
        "full_action": "ReviewthefollowingCOSPlogsformoredetails:\nForbackupoperations:\n■ /usr/openv/netbackup/logs/bpbkar\n■ /usr/openv/netbackup/logs/nbcosp\nForrestoreoperations:\n■ /usr/openv/netbackup/logs/tar\n■ /usr/openv/netbackup/logs/bptm\n■ /usr/openv/netbackup/logs/nbcosp"
    },
    "3617": {
        "code": 3617,
        "desc": "Emptymetadatareceived.",
        "first_action": "Minimumrequiredmetadatafieldsshouldbebackedup.",
        "full_action": "Minimumrequiredmetadatafieldsshouldbebackedup.\nForexample: Stats"
    },
    "3618": {
        "code": 3618,
        "desc": "AnerroroccursduringACLfetchforobject.",
        "first_action": "Reviewtheappropriatelogs.Also,checkifanACLis",
        "full_action": "Reviewtheappropriatelogs.Also,checkifanACLis\nenabledonthebucket."
    },
    "3619": {
        "code": 3619,
        "desc": "CannotrestoreemptyACLsoftheobjectorblob.",
        "first_action": "CheckiftheACLisbackedupandifnot,thenthisissue",
        "full_action": "CheckiftheACLisbackedupandifnot,thenthisissue\nisexpectedbehavior.NeedtoenabletheACLonthebucketandthenrunabackup."
    },
    "3620": {
        "code": 3620,
        "desc": "Providerdoesnotsupporttagonobjects.",
        "first_action": "Removethetagsandretrytheoperation.",
        "full_action": "Removethetagsandretrytheoperation."
    },
    "3621": {
        "code": 3621,
        "desc": "Cannotbackuptheobjectorblobduetoinconsistentdata.",
        "first_action": "Inthe Activity monitor,notealltheinconsistentobjects",
        "full_action": "Inthe Activity monitor,notealltheinconsistentobjects\nfromthebackup.Determinewhichprocessesmodifiedtheseobjectsduringthe\nbackup.Takeappropriatestepstopreventthisissueinfuturebackups.Performa\nfullbackup.Confirmthattheinconsistentobjectsaresuccessfullybackedup."
    },
    "3633": {
        "code": 3633,
        "desc": "Cannotretrievethesharedmemoryidentifier.",
        "first_action": "Ensurethatthereisenoughstoragespace.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisenoughstoragespace.\n■ Restartthecomputertoclearanysharedmemorywhichisnotinuse.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3634": {
        "code": 3634,
        "desc": "Cannotattachthesharedmemoryidentifier.",
        "first_action": "ProvidethenecessaryaccessrightstotheNetBackupuser.",
        "full_action": "Performthefollowingasappropriate:\n■ ProvidethenecessaryaccessrightstotheNetBackupuser.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3635": {
        "code": 3635,
        "desc": "Cannotcreatethesharedmemoryconfigurationdirectoryfordynamic datastreambackups.",
        "first_action": "Ensurethatthereisadequatestoragespaceornumberofnodes.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisadequatestoragespaceornumberofnodes.\n■ EnsurethatNetBackuphasthepermissionstocreatefilesandfoldersinthe\nlocation: install_path/db/config/.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3636": {
        "code": 3636,
        "desc": "Cannotopenthesharedmemoryconfigurationfile.",
        "first_action": "Ensurethatthereisadequatestoragespaceornumberofnodes.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisadequatestoragespaceornumberofnodes.\n■ EnsurethatNetBackuphasthepermissionstocreatefilesandfoldersinthe\nlocation: install_path/db/config/shm/.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3637": {
        "code": 3637,
        "desc": "Cannotsavethesharedmemoryinformationintheconfigurationfile.",
        "first_action": "Ensurethatthereisadequatestoragespaceornumberofnodes.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisadequatestoragespaceornumberofnodes.\n■ EnsurethatNetBackuphasthepermissionstocreatefilesandfoldersinthe\nlocation: install_path/db/config/shm/parent_job_stream_number.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3638": {
        "code": 3638,
        "desc": "Thecrawlertimedoutwaitingforthestreamstoattach.",
        "first_action": "Confirmthatthe Maximum number of concurrent jobs",
        "full_action": "Confirmthatthe Maximum number of concurrent jobs\nparameterinthepolicyconfigurationhasavaluegreaterthan1.Reviewthestatus\nofthesharedmemoryandconfirmthereisenoughsharedmemoryfortheoperation\ntorun.Thenretrythebackup."
    },
    "3639": {
        "code": 3639,
        "desc": "Cannotcreateobjectpropertydirectoryfordynamicdatastreambackups.",
        "first_action": "Ensurethatthereisadequatestoragespaceornumberofnodes.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisadequatestoragespaceornumberofnodes.\n■ EnsurethatNetBackuphasthepermissionstocreatefilesandfoldersinthe\nlocation: install_path/db/config/nbcosp/\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3640": {
        "code": 3640,
        "desc": "Cannotopentheobjectpropertyconfigurationfile.",
        "first_action": "Ensurethatthereisadequatestoragespaceornumberofnodes.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisadequatestoragespaceornumberofnodes.\n■ EnsurethatNetBackuphasthepermissionstocreatefilesandfoldersinthe\nlocation: install_path/db/config/nbcosp/parent_job\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3641": {
        "code": 3641,
        "desc": "Cannotsavetheobjectpropertyinformationintheconfigurationfile.",
        "first_action": "Ensurethatthereisadequatestoragespaceornumberofnodes.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthereisadequatestoragespaceornumberofnodes.\n■ EnsurethatNetBackuphaswritepermissionsforfilesinthelocation:\ninstall_path/db/config/nbcosp/parent_job/stream_number/batch_number/filename.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "3642": {
        "code": 3642,
        "desc": "Cannotlisttheobjects.",
        "first_action": "Ensurethatthe nbcospdaemonisrunning.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthe nbcospdaemonisrunning.\n■ Ensurethatthebucketorcontainerexists.\n■ Seethe nbcospand ncfnbcslogsformoreinformation."
    },
    "3643": {
        "code": 3643,
        "desc": "Failedtostartbackupoperation.",
        "first_action": "Confirmthatthe nbcospserviceisactive.Reviewthe",
        "full_action": "Confirmthatthe nbcospserviceisactive.Reviewthe\nmessagesintheActivitymonitorandtakecorrectiveactionasnecessary.Then\nretrythebackup."
    },
    "3644": {
        "code": 3644,
        "desc": "Thestagingpaththatisprovidedinthepolicyisinvalid. 587NetBackupstatuscodes NetBackup status codes",
        "first_action": "Specifyavalidpathinthepolicyandretrythebackup.",
        "full_action": "Specifyavalidpathinthepolicyandretrythebackup."
    },
    "3645": {
        "code": 3645,
        "desc": "Failedtocreateorinsertintodatabase.",
        "first_action": "Verifythatthetemporarydatabaseexistsatthetemporary",
        "full_action": "Verifythatthetemporarydatabaseexistsatthetemporary\nstaginglocation.ConfirmthattheNetBackupserviceuserhastherequiredread\nandwritepermissionsforthatdatabase.Thenretrytheoperation."
    },
    "3646": {
        "code": 3646,
        "desc": "Cannotcreatethestaginglocationdirectory.",
        "first_action": "ConfirmthattheNetBackupserviceuserhasthenecessary",
        "full_action": "ConfirmthattheNetBackupserviceuserhasthenecessary\nreadandwritepermissionstocreatedirectoriesatthetemporarystaginglocation.\nRetrythebackup."
    },
    "3647": {
        "code": 3647,
        "desc": "Failedtodownloadobject.",
        "first_action": "Reviewthe Activity monitorfordetailsaboutthereason",
        "full_action": "Reviewthe Activity monitorfordetailsaboutthereason\nforthefailureandtakeappropriatecorrectiveaction.Thenretrythebackup.Ifthe\nreasonforthefailureisanAPIcall,retrythebackup."
    },
    "3648": {
        "code": 3648,
        "desc": "Fileisnotfoundinthestagingarea.",
        "first_action": "Reviewthe Activity monitorfordetailsaboutthefailure",
        "full_action": "Reviewthe Activity monitorfordetailsaboutthefailure\nandtakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "3649": {
        "code": 3649,
        "desc": "FailedtointerprettheresponsefromthecloudAPI.",
        "first_action": "Reviewthe Activity monitorforthereasonforfailureand",
        "full_action": "Reviewthe Activity monitorforthereasonforfailureand\ntakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "3650": {
        "code": 3650,
        "desc": "Themultifactorauthenticationstatetokenisinvalidorexpiredornouser existsorisassociatedwiththespecifiedtoken.",
        "first_action": "Re-authenticatewiththeusernameandpasswordtoreceivenewstatetoken.",
        "full_action": "Performthefollowingasappropriate:\nRe-authenticatewiththeusernameandpasswordtoreceivenewstatetoken."
    },
    "3651": {
        "code": 3651,
        "desc": "Theauthorizationheaderisnotpresent,thetokenisinvalid,oryoudo nothavepermissionforthisaction.",
        "first_action": "EnsurethatmultifactorauthenticationwebAPIsarecalledwithrequiredauthorization",
        "full_action": "Performthefollowingasappropriate:\nEnsurethatmultifactorauthenticationwebAPIsarecalledwithrequiredauthorization\nheader."
    },
    "3652": {
        "code": 3652,
        "desc": "Failedtovalidatetheone-timepassword.",
        "first_action": "Enternewone-timepassword.",
        "full_action": "Performthefollowingasappropriate:\nEnternewone-timepassword."
    },
    "3653": {
        "code": 3653,
        "desc": "Themultifactorauthenticationrequestcannotbeprocessed.",
        "first_action": "Reconfigurethemultifactorauthenticationsothatanewstatetokenisgenerated.",
        "full_action": "Performthefollowingasappropriate:\nReconfigurethemultifactorauthenticationsothatanewstatetokenisgenerated."
    },
    "3654": {
        "code": 3654,
        "desc": "Failedtoconfiguremultifactorauthentication.",
        "first_action": "Determineiftheuseraccounthasalreadyregisteredmultifactorauthenticationor",
        "full_action": "Performthefollowingasappropriate:\nDetermineiftheuseraccounthasalreadyregisteredmultifactorauthenticationor\niftheinputsecretkeyisvalid.Thesecretkeyissharedsecretbetweenthe\nauthenticatorapplicationandNetBackup.ItisshownintheformofQRcodeon\nscreen."
    },
    "3655": {
        "code": 3655,
        "desc": "Youdonothavepermissionstoperformtheoperation.",
        "first_action": "SetthecorrectRBACpermissionsontheuseraccountthatallowstheusertoreset",
        "full_action": "Performthefollowingasappropriate:\nSetthecorrectRBACpermissionsontheuseraccountthatallowstheusertoreset\notherusers.RefertotheNetBackupAPIdocumentationformoredetailsabout\nRBACpermissions."
    },
    "3656": {
        "code": 3656,
        "desc": "Youruseraccountisnotregisteredformultifactorauthentication.",
        "first_action": "ThiserrorisonlyseeninthecaseofdirectwebAPIexecution.Ifyouseethiserror",
        "full_action": "Performthefollowingasappropriate:\nThiserrorisonlyseeninthecaseofdirectwebAPIexecution.Ifyouseethiserror\ninregularoperation,Cohesityrecommendsthatyoureviewthemultifactor\nauthenticationstatusofthatuseraccount."
    },
    "3657": {
        "code": 3657,
        "desc": "Failedtocheckwhethermultifactorauthenticationisenabledfortheuser accountornot.",
        "first_action": "Reviewthe bpjava-msvclogfileontheprimaryserverformoredetails.",
        "full_action": "Performthefollowingasappropriate:\nReviewthe bpjava-msvclogfileontheprimaryserverformoredetails."
    },
    "3658": {
        "code": 3658,
        "desc": "Multifactorauthenticationisenforcedinthedomain,howeveryouruser accountisnotconfiguredformultifactorauthentication.",
        "first_action": "Configuremultifactorauthenticationforagivenuseraccountandthentryuser",
        "full_action": "Performthefollowingasappropriate:\nConfiguremultifactorauthenticationforagivenuseraccountandthentryuser\nauthentication."
    },
    "3660": {
        "code": 3660,
        "desc": "Paginationfilterstringisnotinthecorrectformat.",
        "first_action": "ProvideODatafilterinthecorrectformatwhenyouinvoketheNetBackupwebAPI",
        "full_action": "Performthefollowingasappropriate:\nProvideODatafilterinthecorrectformatwhenyouinvoketheNetBackupwebAPI\ntolistmultifactorauthenticationconfiguredusers."
    },
    "3661": {
        "code": 3661,
        "desc": "ThespecifiedoperationisnotallowedonthisNetBackupsolution.",
        "first_action": "RefertothecorrectNetBackupsolutionguidetoconfiguremultifactorauthentication,",
        "full_action": "Performthefollowingasappropriate:\nRefertothecorrectNetBackupsolutionguidetoconfiguremultifactorauthentication,\nsuchastheNetBackupFlexScaledocumentationset."
    },
    "3662": {
        "code": 3662,
        "desc": "Failedtovalidatetheone-timepasswordduringconfigurationof multifactorauthentication.",
        "first_action": "Maketheclockscorrectasperthecurrenttimeattheprimaryserveroratthe",
        "full_action": "Performthefollowingasappropriate:\nMaketheclockscorrectasperthecurrenttimeattheprimaryserveroratthe\nhandheldsmartdevicewhereauthenticatorapplicationisrunning."
    },
    "3675": {
        "code": 3675,
        "desc": "ThemultifactorauthenticationrequestIDdoesnotexist.",
        "first_action": "SpecifythevalidmultifactorauthenticationrequestIDin",
        "full_action": "SpecifythevalidmultifactorauthenticationrequestIDin\ntheAPI."
    },
    "3676": {
        "code": 3676,
        "desc": "Theconfigurationcannotbechangedusingthishost.",
        "first_action": "UsetheNetBackupwebUItoperformtheoperation.",
        "full_action": "UsetheNetBackupwebUItoperformtheoperation."
    },
    "3677": {
        "code": 3677,
        "desc": "Themultifactorauthenticationrequesthastimedout.",
        "first_action": "Ensurethatyouentertheone-timepasswordwithin180",
        "full_action": "Ensurethatyouentertheone-timepasswordwithin180\nsecondsduringmultifactorauthentication."
    },
    "3678": {
        "code": 3678,
        "desc": "Themultifactorauthenticationrequestisnotvalid.",
        "first_action": "UsethesameJWTtokenforboththeAPIcalls.",
        "full_action": "UsethesameJWTtokenforboththeAPIcalls."
    },
    "3700": {
        "code": 3700,
        "desc": "FailedtoconfiguretheHardwareSecurityModuleinNetBackuporto updatetheexistingconfigurationinNetBackup.",
        "first_action": "EnsurethatallinputparametersarevalidwhenconfiguringHSM.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatallinputparametersarevalidwhenconfiguringHSM.\n■ ConfirmthattheserviceuserhasaccesstothetokendirectoryandthePKCS#11\nlibrary.\n■ ConfirmHSMisinstalled,thekeyiscreated,andyoucanlogontoHSM.\n■ EnsurethatthecorrectPKCS#11libraryisinuse,theHSMkeyisvalid,and\ntherightHSMtokenisinuse.\n■ Verifythattheconfigurationusessupportedkeyalgorithms.\n■ Reviewthelogsat install_path/netbackup/logs/nbhsmcmdfordebug\ninformation."
    },
    "3701": {
        "code": 3701,
        "desc": "TherequestedHardwareSecurityModuleoperationcannotbeperformed.",
        "first_action": "EnsurethatallinputparametersarevalidwhenconfiguringHSM.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatallinputparametersarevalidwhenconfiguringHSM.\n■ ConfirmthattheserviceuserhasaccesstothetokendirectoryandthePKCS#11\nlibrary.\n■ ConfirmHSMisinstalled,thekeyiscreated,andyoucanlogontoHSM.\n■ EnsurethatthecorrectPKCS#11libraryisinuse,theHSMkeyisvalid,and\ntherighttokenisinuse.\n■ Verifythattheconfigurationusessupportedkeyalgorithms.\n■ Reviewthelogsat install_path/netbackup/logs/nbhsmcmdfordebug\ninformation."
    },
    "3702": {
        "code": 3702,
        "desc": "FailedtofindthePKCSlibraryonthespecifiedpath.",
        "first_action": "Confirmthatthepathinformationiscorrectandthatthe",
        "full_action": "Confirmthatthepathinformationiscorrectandthatthe\nserviceuserhastherequiredaccesspermissionstothePKCS#11library."
    },
    "3703": {
        "code": 3703,
        "desc": "TheHardwareSecurityModulelogonfailed.",
        "first_action": "Providethecorrectpinortokenlabel.Ensurethatthe",
        "full_action": "Providethecorrectpinortokenlabel.Ensurethatthe\nserviceuserhasappropriatepermissiontoaccessHSMtokenobject.Refertothe\nNetBackup Security and Encryption Guideformoredetails."
    },
    "3704": {
        "code": 3704,
        "desc": "ThespecifiedkeydoesnotexistintheHardwareSecurityModule.",
        "first_action": "ReviewtheavailablekeysintheHardwareSecurityModule",
        "full_action": "ReviewtheavailablekeysintheHardwareSecurityModule\nandusethecorrectone."
    },
    "3705": {
        "code": 3705,
        "desc": "Thedesiredcryptographicoperationfailed.",
        "first_action": "EnsurethatallinputparametersarevalidwhenconfiguringHSM.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatallinputparametersarevalidwhenconfiguringHSM.\n■ ConfirmthattheserviceuserhasaccesstothetokendirectoryandthePKCS#11\nlibrary.\n■ ConfirmHSMisinstalled,thekeyiscreated,andyoucanlogontoHSM.\n■ EnsurethatthecorrectPKCS#11libraryisinuse,theHSMkeyisvalid,and\ntherighttokenisinuse.\n■ Verifythattheconfigurationusessupportedkeyalgorithms.\n■ Reviewthelogsat install_path/netbackup/logs/nbhsmcmdfordebug\ninformation."
    },
    "3706": {
        "code": 3706,
        "desc": "FailedtoretrievetheHardwareSecurityModuleconfigurationin NetBackup.",
        "first_action": "EnsurethattheHardwareSecurityModuleisconfigured.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethattheHardwareSecurityModuleisconfigured.\n■ Reviewthelogsat install_path/netbackup/logs/nbhsmcmdforfurtherdebug\ninformation."
    },
    "3707": {
        "code": 3707,
        "desc": "HardwareSecurityModuleisnotconfiguredinNetBackup.",
        "first_action": "ConfiguretheHardwareSecurityModuleandretrythe",
        "full_action": "ConfiguretheHardwareSecurityModuleandretrythe\ndesiredoperation."
    },
    "3708": {
        "code": 3708,
        "desc": "ThespecifiedPKCSlibrarypathisinvalid.",
        "first_action": "ReviewthelocationofthePKCSlibraryandprovidethe",
        "full_action": "ReviewthelocationofthePKCSlibraryandprovidethe\ncorrectPKCSlibrarypath."
    },
    "3709": {
        "code": 3709,
        "desc": "ThespecifiedtokenlabeloftheHardwareSecurityModuleisinvalid.",
        "first_action": "ReviewthetokenlabeloftheHardwareSecurityModule",
        "full_action": "ReviewthetokenlabeloftheHardwareSecurityModule\nandprovidethevalidHSMtokenlabel."
    },
    "3710": {
        "code": 3710,
        "desc": "Thespecifiedkeyidentifierisinvalid.",
        "first_action": "EnteravalidandauniqueHSMkeyidentifier.",
        "full_action": "EnteravalidandauniqueHSMkeyidentifier."
    },
    "3711": {
        "code": 3711,
        "desc": "ThespecifiedkeylabeloftheHardwareSecurityModuleisinvalid. 597NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnteravalidHSMkeylabel.",
        "full_action": "EnteravalidHSMkeylabel."
    },
    "3712": {
        "code": 3712,
        "desc": "Thespecifiedkeyalgorithmisinvalid.",
        "first_action": "Provideasupportedkeyalgorithm.Refertothe NetBackup",
        "full_action": "Provideasupportedkeyalgorithm.Refertothe NetBackup\nSecurity Encryption Guideformoredetails."
    },
    "3713": {
        "code": 3713,
        "desc": "Thespecifiedkeyidentifieralreadyexists.",
        "first_action": "ProvideauniqueidentifierfortheHSMkey.",
        "full_action": "ProvideauniqueidentifierfortheHSMkey."
    },
    "3800": {
        "code": 3800,
        "desc": "Cannotretrievetheoperationtype.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3801": {
        "code": 3801,
        "desc": "Cannotcompletetherequestedoperation.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3802": {
        "code": 3802,
        "desc": "Cannotrunthecommand.",
        "first_action": "Checkthattheutilitywhichisusedintherequested",
        "full_action": "Checkthattheutilitywhichisusedintherequested\noperationisinstalledornot.\nFordetailedtroubleshootinginformation,refertothe dbagentsutillogsonthe\nmediaserver."
    },
    "3803": {
        "code": 3803,
        "desc": "Cannottesttheconnectiontothedatabase.",
        "first_action": "Ensurethattherequiredcredentialsforthedatabasearevalid.",
        "full_action": "Iftheconnectionbetweenthemediaserverandthe\ndatabasefails,performthefollowing:\n■ Ensurethattherequiredcredentialsforthedatabasearevalid.\n■ Verifythatthemediaserverisabletoreachthedatabase.\nFordetailedtroubleshootinginformation,refertothe dbagentsutillogsonthe\nmediaserver."
    },
    "3804": {
        "code": 3804,
        "desc": "Cannotparsetheargument.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3805": {
        "code": 3805,
        "desc": "Outofmemory.",
        "first_action": "Reviewthememoryusageandconfigurationofthe",
        "full_action": "Reviewthememoryusageandconfigurationofthe\ndatabaseserverandthenretrytheoperationwithincreasedmemory.\nFordetailedtroubleshootinginformation,refertothedbagentsutillogsonmedia\nserver."
    },
    "3806": {
        "code": 3806,
        "desc": "Cannotcompletepre-backupoperation,thedatabasedoesnotexist.",
        "first_action": "Verifythatthedatabaseexists.Performthediscovery",
        "full_action": "Verifythatthedatabaseexists.Performthediscovery\nagainandretrytherequestedoperation."
    },
    "3807": {
        "code": 3807,
        "desc": "Cannotcompletethepost-backupoperation.",
        "first_action": "Reviewthelogsandcheckwhichresourcesarenotcleaned",
        "full_action": "Reviewthelogsandcheckwhichresourcesarenotcleaned\nupinthepostbackupoperation."
    },
    "3808": {
        "code": 3808,
        "desc": "Cannotcheckifthedatabaseexists.",
        "first_action": "Ensurethatthedatabaseispresentbeforetherequested",
        "full_action": "Ensurethatthedatabaseispresentbeforetherequested\noperationisperformed."
    },
    "3809": {
        "code": 3809,
        "desc": "Cannotrunthebackupcommand.",
        "first_action": "Reviewthelogsforverificationofthecommandandits",
        "full_action": "Reviewthelogsforverificationofthecommandandits\nattributes."
    },
    "3810": {
        "code": 3810,
        "desc": "Cannotfindthebackupfileatthespecifiedlocation.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3811": {
        "code": 3811,
        "desc": "CannotperformthePITrestore.",
        "first_action": "EnsurethatthecloudstorageisavailabletoperformthePITrestoreoperation.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatthecloudstorageisavailabletoperformthePITrestoreoperation.\n■ Refertothe dbagentsutillogsfortheexactcauseoffailures."
    },
    "3812": {
        "code": 3812,
        "desc": "Cannotperformpre-restoreoperation,databasealreadyexists.",
        "first_action": "Ensurethatthedatabasenameisuniqueandnotpresent",
        "full_action": "Ensurethatthedatabasenameisuniqueandnotpresent\nalready."
    },
    "3813": {
        "code": 3813,
        "desc": "Cannotruntherestorecommand.",
        "first_action": "Checkthe dbagentsutillogsforverificationofthe",
        "full_action": "Checkthe dbagentsutillogsforverificationofthe\ncommandanditsattributes."
    },
    "3814": {
        "code": 3814,
        "desc": "Cannotcreateemptydatabase.",
        "first_action": "Ensurethatthedatabasewiththenewnamedoesnotexist.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthedatabasewiththenewnamedoesnotexist.\n■ Ensurethereareenoughpermissionstocreatethenewdatabases.\n■ Ensurethatthereisenoughstoragespaceavailabletocreatethenewdatabase."
    },
    "3815": {
        "code": 3815,
        "desc": "Cannotcompletethepost-restoreoperation. 602NetBackupstatuscodes NetBackup status codes",
        "first_action": "Reviewthelogstocheckwhichresourcesarenotcleaned",
        "full_action": "Reviewthelogstocheckwhichresourcesarenotcleaned\nupinthepost-restoreoperation."
    },
    "3816": {
        "code": 3816,
        "desc": "Cannotretrievethelistofdatabases.",
        "first_action": "Ensurethereareenoughpermissionstoretrievethelistofalldatabasesforthe",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethereareenoughpermissionstoretrievethelistofalldatabasesforthe\ndatabaseserver.\n■ Reviewthelogsformoreinformation."
    },
    "3817": {
        "code": 3817,
        "desc": "Cannotcompletethepre-backupoperation.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3818": {
        "code": 3818,
        "desc": "Cannotcompletethepre-restoreoperation.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3819": {
        "code": 3819,
        "desc": "Cannotcompletetherestoreoperation.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3820": {
        "code": 3820,
        "desc": "Internalservererror.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "3821": {
        "code": 3821,
        "desc": "Cannotcompletethecredentialvalidateoperation.",
        "first_action": "Ensurethatservercredentialsarecorrect.",
        "full_action": "Ensurethatservercredentialsarecorrect."
    },
    "3822": {
        "code": 3822,
        "desc": "Cannotdeletethedatabase.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3823": {
        "code": 3823,
        "desc": "Thecloudprovidertypenotsupported.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting dbagentsutillogsonthemediaserver."
    },
    "3824": {
        "code": 3824,
        "desc": "FailedtofetchcredentialsfromCMS.",
        "first_action": "Ensurethatthecorrectcredentialsareaddedandverified",
        "full_action": "Ensurethatthecorrectcredentialsareaddedandverified\nfortherequiredassetbeforetherequestedoperationbegins."
    },
    "3825": {
        "code": 3825,
        "desc": "Cannotperformtheoperationbecausenomatchingdatabaseagent found.",
        "first_action": "Thedbutiliy(InternalCall)foundaninvalidagent.Retry",
        "full_action": "Thedbutiliy(InternalCall)foundaninvalidagent.Retry\ntheoperationwithasupportedconfiguration."
    },
    "3826": {
        "code": 3826,
        "desc": "Cannotperformtherequestedoperationbecausetheassociated credentialswerenotfound.",
        "first_action": "Ensurethatthecorrectcredentialsareaddedandverified.",
        "full_action": "Ensurethatthecorrectcredentialsareaddedandverified."
    },
    "3827": {
        "code": 3827,
        "desc": "Cannotperformtherestoreduetoaninvaliddatabasename.",
        "first_action": "Enteradatabasenameusingsupportedcharactersthat",
        "full_action": "Enteradatabasenameusingsupportedcharactersthat\nthecloudprovidersupports."
    },
    "3828": {
        "code": 3828,
        "desc": "Unabletoreachthedatabaseserverhost.",
        "first_action": "Checkthenetworkconnectivityorfirewallrulestoensure",
        "full_action": "Checkthenetworkconnectivityorfirewallrulestoensure\nthereisaconnectiontothedatabaseserverfromtheNetBackupmediaserverthat\nisusedduringbackupandrestoreoperations."
    },
    "3829": {
        "code": 3829,
        "desc": "Cannotperformtherequestedoperationbecausethenativeclientutility doesnotexistontheprovidedhost.",
        "first_action": "EnsurethattheDBPaaSNativeClientutilitypackageis",
        "full_action": "EnsurethattheDBPaaSNativeClientutilitypackageis\ninstalledonthemediaserver."
    },
    "3830": {
        "code": 3830,
        "desc": "NetBackupWindowsprimaryserverdoesnotsupportbackupandrestore ofdatabaseswithmulti-byteornon-Englishcharactersintheirname.",
        "first_action": "YoucanuseaprimaryserverrunningonaLinuxplatform",
        "full_action": "YoucanuseaprimaryserverrunningonaLinuxplatform\ntorunthebackupoftheAWSRDSinstancethathasmulti-byteornon-English\ncharactersinthedisplayname."
    },
    "3831": {
        "code": 3831,
        "desc": "CannotcreateinstantaccessforDBPaaS.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting bprdlogsonmasterserver."
    },
    "3832": {
        "code": 3832,
        "desc": "CannotretrievedetailsofDBPaaSinstantaccess.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting bprdlogsonmasterserver."
    },
    "3883": {
        "code": 3883,
        "desc": "CannotdeletetheDBPaaSinstantaccessexportpath.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting bprdlogsonmasterserver."
    },
    "3834": {
        "code": 3834,
        "desc": "Failedtofetchcloudplug-incredentialsfromSnapshotManager. 607NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifythattheSnapshotManagerisupandrunning",
        "full_action": "VerifythattheSnapshotManagerisupandrunning\nbecausethiserroroccurswhenNetBackupattemptstoretrievethecloudplug-in\ncredentialsfromSnapshotmanager."
    },
    "3835": {
        "code": 3835,
        "desc": "Failedtounmountinstantaccesspath.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting nbtarlogsonmediaserver."
    },
    "3836": {
        "code": 3836,
        "desc": "CannotretrievealltheDBPaaSinstantaccessmounts.",
        "first_action": "Fordetailedtroubleshootinginformation,createadebug",
        "full_action": "Fordetailedtroubleshootinginformation,createadebug\nlogdirectoryfortheprocessthatreturnedthisstatuscode.Thenretrytheoperation\nandchecktheresulting bprdlogsonmasterserver."
    },
    "3837": {
        "code": 3837,
        "desc": "FailedtogetAzureManagedIdentityAccesstoken.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "3838": {
        "code": 3838,
        "desc": "Failedtocheckifdatabaseuserhasthesuperprivilege.",
        "first_action": "Reviewthe dbagentslogsforthechecksuperuser",
        "full_action": "Reviewthe dbagentslogsforthechecksuperuser\ncommandanditsattributes."
    },
    "3839": {
        "code": 3839,
        "desc": "Thedatabaseuserdoesnothavesuperprivilege.",
        "first_action": "Thedatabaseusermusthavethesuperprivilege.",
        "full_action": "Thedatabaseusermusthavethesuperprivilege."
    },
    "3840": {
        "code": 3840,
        "desc": "Failedtocreatethetemporaryrestorefile.",
        "first_action": "Retrytherestorejob.",
        "full_action": "Retrytherestorejob."
    },
    "3841": {
        "code": 3841,
        "desc": "Cannotcompletetheuniversalshareoperation.",
        "first_action": "Reviewthevpfslogsatthestoragepathofthedatamover",
        "full_action": "Reviewthevpfslogsatthestoragepathofthedatamover\ncontainer."
    },
    "3842": {
        "code": 3842,
        "desc": "TherequestedbackuptypeforthecorrespondingDBPaaSassetis unsupported. 609NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifythatthebackuptypeforthecorrespondingDBPaaS",
        "full_action": "VerifythatthebackuptypeforthecorrespondingDBPaaS\nassetissupportedandifnotyoumustcorrectthebackuptype."
    },
    "3843": {
        "code": 3843,
        "desc": "FailedtoenableCDC.",
        "first_action": "VerifythattheDBPaaSassetuserhasaccesstoenable",
        "full_action": "VerifythattheDBPaaSassetuserhasaccesstoenable\nCDCandifnot,theuserneedsaccessenabledtoCDCfortheDBPaaSasset."
    },
    "3844": {
        "code": 3844,
        "desc": "FailedtodisableCDC.",
        "first_action": "VerifythattheDBPaaSassetuserhasaccesstodisable",
        "full_action": "VerifythattheDBPaaSassetuserhasaccesstodisable\nCDCandifnot,theuserneedsaccesstodisableCDCfortheDBPaaSasset."
    },
    "3845": {
        "code": 3845,
        "desc": "ThedatabaseserverdoesnotsupportAzureManagedIdentity.",
        "first_action": "Trytheoperationwithdatabasecredentials.",
        "full_action": "Trytheoperationwithdatabasecredentials."
    },
    "3846": {
        "code": 3846,
        "desc": "Cannotenableversion2ofthevariablelengthdeduplicationalgorithm.",
        "first_action": "-imageId <ushare-id> --segment vldv2 --sw_min 16 --sw_max 32",
        "full_action": "Manuallyrunthe vpfs_actionscommandonstorage\nservertoenable vldv2perthefollowingexample:\n/usr/openv/pdde/vpfs/bin/vpfs_actions -a tune\n--imageId <ushare-id> --segment vldv2 --sw_min 16 --sw_max 32"
    },
    "3847": {
        "code": 3847,
        "desc": "CannotcreatetheS3bucketbecauseyoudonothavetherequired permissions.",
        "first_action": "Addthepermissioncreatebuckettotheuserthatneeds",
        "full_action": "Addthepermissioncreatebuckettotheuserthatneeds\ntocreatetheS3bucket."
    },
    "3849": {
        "code": 3849,
        "desc": "CannotretrieveGCPServiceobject.",
        "first_action": "Associatetheappropriatepermissionstotheservice",
        "full_action": "Associatetheappropriatepermissionstotheservice\naccountthatisused."
    },
    "3851": {
        "code": 3851,
        "desc": "Cannotcompletetheoperation,anotheroperationwasalreadyin progress.",
        "first_action": "Waitforthecurrentjobtocompleteandrerunthefirstjob.",
        "full_action": "Waitforthecurrentjobtocompleteandrerunthefirstjob."
    },
    "3852": {
        "code": 3852,
        "desc": "CannotcleanuptheDBPaaSinstantaccessstagingpath.",
        "first_action": "EnsurethatavalidAWSElasticfilesystemismountedonthecorrespondingstaging",
        "full_action": "Performthefollowingasappropriate:\nEnsurethatavalidAWSElasticfilesystemismountedonthecorrespondingstaging\npath."
    },
    "3854": {
        "code": 3854,
        "desc": "Cannotperformtherequestedoperationasthenativeclientutilitydoes nothavetherequiredpermissionstorun.",
        "first_action": "Assignexecutablepermissionstotheserviceuseronthe",
        "full_action": "Assignexecutablepermissionstotheserviceuseronthe\nmediaserverforallthird-partyutilitiesthatareusedforcredentialvalidation,backup,\nandrestore."
    },
    "3900": {
        "code": 3900,
        "desc": "Thepageoffsetisinvalid.",
        "first_action": "ReviewtheparametersfromtheExternalCredential",
        "full_action": "ReviewtheparametersfromtheExternalCredential\nManagementSystemproviderandretrytheoperation."
    },
    "3901": {
        "code": 3901,
        "desc": "TheExternalCredentialManagementSystemproviderdetailswerenot foundwiththesuppliedconfigurationname. 612NetBackupstatuscodes NetBackup status codes",
        "first_action": "Createaconfigurationwiththesuppliedconfiguration",
        "full_action": "Createaconfigurationwiththesuppliedconfiguration\nnamethroughtheNetBackupwebUIinthe Credential management."
    },
    "3902": {
        "code": 3902,
        "desc": "Thecredentialnamedoesnotexist.",
        "first_action": "CreatetherequiredExternalCredentialManagement",
        "full_action": "CreatetherequiredExternalCredentialManagement\nSystemservercredentialsbeforeyouconfigureorupdatetheExternalCredential\nManagementSystemserver.Ifyougetthiserrorwhentheexternalcredentialsare\ncreated,retrytheoperation."
    },
    "3903": {
        "code": 3903,
        "desc": "TheExternalCredentialManagementSystemprovidertypeisinvalid.",
        "first_action": "TheonlysupportedprovidertypeisCyberArk.",
        "full_action": "TheonlysupportedprovidertypeisCyberArk."
    },
    "3904": {
        "code": 3904,
        "desc": "ConnectiontotheExternalCredentialManagementSystemserverfails usingtheprovidedcredentialnameorportnumber.",
        "first_action": "Verifyifthehostname,port,certificates,orcredentialsare",
        "full_action": "Verifyifthehostname,port,certificates,orcredentialsare\nvalidsothattheconnectionwiththeExternalCredentialManagementSystemserver\ncanbeestablished."
    },
    "3905": {
        "code": 3905,
        "desc": "Invalidcredentialresponsewasreceivedfromtheexternalcredential managementsystemserver.",
        "first_action": "EnsurethatthecredentialsthatwerecreatedinCyberArk",
        "full_action": "EnsurethatthecredentialsthatwerecreatedinCyberArk\nmaptothesupportedworkloadinNetBackup.Forexample,theMSSQLcredentials\ninCyberArkmustonlybeusedwithMicrosoftSQLassetsinNetBackup."
    },
    "3906": {
        "code": 3906,
        "desc": "Deletingtheselected Named credentialisnotpossibleasitisassociated withthe Configuration nameoftheExternalCredentialManagementSystem server.Deletetheassociatedentryfirst.",
        "first_action": "TheExternalCredentialManagementSystemserver",
        "full_action": "TheExternalCredentialManagementSystemserver\nconfigurationmustbedeletedfirsttodeleteanamedcredential."
    },
    "3907": {
        "code": 3907,
        "desc": "DeletingtheselectedExternalCredentialManagementSystemserver isnotpossibleasitisassociatedwiththe Named credentials.Deletetheassociated entryfirst.",
        "first_action": "TodeleteanExternalCredentialManagementSystem",
        "full_action": "TodeleteanExternalCredentialManagementSystem\nserver,youmustfirstdeletethe Named credentialswhichusetheExternal\nCredentialManagementSystemserver."
    },
    "3908": {
        "code": 3908,
        "desc": "TheagentdetailsoftheExternalCredentialManagementSystemare notfound.",
        "first_action": "Createnewexternalcredentialswiththeprovidedname",
        "full_action": "Createnewexternalcredentialswiththeprovidedname\norreviewtheIDofthecredentialsyouwanttodelete."
    },
    "3909": {
        "code": 3909,
        "desc": "TherequesttoupdatetheinformationofExternalCredentialManagement Systemproviderisinvalid.",
        "first_action": "configName",
        "full_action": "Ensurethatthefollowingfieldsaresetwithvalidvalues:\n■ configName\n■ ecmsHostName\n■ credentialName"
    },
    "3910": {
        "code": 3910,
        "desc": "Application IDisnotdefined.",
        "first_action": "Ensurethatthe Application IDexistsontheCyberArk",
        "full_action": "Ensurethatthe Application IDexistsontheCyberArk\nserver.\nNote: Application ID-SpecifiestheuniqueIDoftheapplicationissuingthe\npasswordrequest."
    },
    "3911": {
        "code": 3911,
        "desc": "Objector Safenameisnotdefined.",
        "first_action": "EnsurethatObjectorSafeexistsontheCyberArkserver.",
        "full_action": "EnsurethatObjectorSafeexistsontheCyberArkserver.\nNote: Object-Specifiesthenameofthepasswordobjecttoretrieve.\nSafe-Specifiesthenameofthesafewherethepasswordisstored."
    },
    "3912": {
        "code": 3912,
        "desc": "TheCommonNameorSubjectAlternativeNameofthecertificatedoes notcontainthehostnameoftheserverorthecertificateisinvalid.",
        "first_action": "Youmustensurethatthecertificatethatisdeployedon",
        "full_action": "Youmustensurethatthecertificatethatisdeployedon\ntheECMSserverhasaCommonNameoraSubjectAlternativeNamethatmatches\nthehostname."
    },
    "3913": {
        "code": 3913,
        "desc": "Thecredentialtypeisinvalid.",
        "first_action": "Makesurethatthecategoryofthecredentialsthatare",
        "full_action": "Makesurethatthecategoryofthecredentialsthatare\nusedwhentheEMCSserverisconfigured,arethecredentialsforCyberArk."
    },
    "4000": {
        "code": 4000,
        "desc": "Storagewebserverloginfailed.",
        "first_action": "VerifythattheNBUDeduplicationStorageServer's",
        "full_action": "VerifythattheNBUDeduplicationStorageServer's\ncredentials(storedintheNetBackupdatabase)arecurrentandvalidforthespecified\nstorageserver.ThesecredentialsarethosethatareaccessedfromtheJavaGUI."
    },
    "4001": {
        "code": 4001,
        "desc": "Failedtocreatetheinstantaccessmount.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4002": {
        "code": 4002,
        "desc": "Failedtofetchtheinstantaccessmountlist.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4003": {
        "code": 4003,
        "desc": "Failedtofetchtheinstantaccessmountdetails.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4004": {
        "code": 4004,
        "desc": "Failedtocreateaninstantaccessvirtualmachine(VM).",
        "first_action": "VerifythatthenetworkconfigurationiscorrectandtheNFSportisopenedin",
        "full_action": "Dothefollowing,asappropriate:\n■ VerifythatthenetworkconfigurationiscorrectandtheNFSportisopenedin\nthefirewallsettings.IfIPv6isenabledintheESXihost,alsoverifytheIPv6\nconnectivitybetweentheESXihostandthestorageserver.\n■ VerifythattheVMnamedoesnotconflictwithanyexistingVMintheESXi\nhost/cluster.\n■ ChecktheVMWareuserprivilegestoensurethattheuserisallowedtocreate\ntheVMonthevCenter/ESXihost."
    },
    "4005": {
        "code": 4005,
        "desc": "Abackupimagefromanunsupportedpolicytypewasspecified.Only PureDiskissupported.",
        "first_action": "TheInstantAccessfeatureisonlysupportedontheMSDP",
        "full_action": "TheInstantAccessfeatureisonlysupportedontheMSDP\nstorageserver,soensurethatthecorrectstorageserverisselectedinthepolicy."
    },
    "4006": {
        "code": 4006,
        "desc": "Abackupimagefromanunsupportedpolicytypewasspecified.Only theVMwarepolicytypeissupported.",
        "first_action": "TheInstantAccessfeatureisonlysupportedonthe",
        "full_action": "TheInstantAccessfeatureisonlysupportedonthe\nVMwareworkload,soensurethatthecorrectpolicytypeisselected."
    },
    "4007": {
        "code": 4007,
        "desc": "Failedtofetchthestorageservername.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4008": {
        "code": 4008,
        "desc": "Unexpectedresponsefromthestoragewebserver.",
        "first_action": "Checkthestoragewebservicelogsontheappliancefor",
        "full_action": "Checkthestoragewebservicelogsontheappliancefor\nthespecificreasonofthefailure."
    },
    "4011": {
        "code": 4011,
        "desc": "Failedtorestoreasinglefiletothespecifiedvirtualmachine(VM).",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4012": {
        "code": 4012,
        "desc": "Failedtolistinstantaccessmountdirectory.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4013": {
        "code": 4013,
        "desc": "Failedtodeletetheinstantaccessmount.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4014": {
        "code": 4014,
        "desc": "InvalidinstantaccessmountID.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4015": {
        "code": 4015,
        "desc": "Instantaccessmountisnotyetready.Tryagainlater.",
        "first_action": "AVMthatisbeingcreatedcannotbedeleted.Waitafew",
        "full_action": "AVMthatisbeingcreatedcannotbedeleted.Waitafew\nminutesfortheVMcreationprocesstocompleteandthentryagain."
    },
    "4016": {
        "code": 4016,
        "desc": "FailedtogetthedownloadURLfromtheinstantaccessmount.",
        "first_action": "Ensurethatthedownloadfileexists;afilethatdoesnotexistcannotbe",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethatthedownloadfileexists;afilethatdoesnotexistcannotbe\ndownloaded.\n■ Verifythatthedownloaduserhasenoughaccesspermissiontodownloadthe\nfile.\n■ Verifythatthenetworkconnectionbetweenthebrowserandthemediaserver\nisworking."
    },
    "4017": {
        "code": 4017,
        "desc": "FailedtogetRSApublickeysfromthestoragewebserver.",
        "first_action": "Ensurethatyourserverisrunningproperly.",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethatyourserverisrunningproperly.\n■ Ensurethatyourcertificateisvalid.\n■ Ensurethatthereisnotahostnamemismatchinthecertificate.\nIfthepublickeyisstillunavailable,pleasecheckthewebserverlogs."
    },
    "4019": {
        "code": 4019,
        "desc": "Failedtofetchthestorageservercredentials.",
        "first_action": "VerifythattheNetBackupWebManagementConsolecan",
        "full_action": "VerifythattheNetBackupWebManagementConsolecan\nreadthestorageservercredentials."
    },
    "4020": {
        "code": 4020,
        "desc": "FailedtofetchVMwareservercredentials",
        "first_action": "VerifythattheNetBackupWebManagementConsolecan",
        "full_action": "VerifythattheNetBackupWebManagementConsolecan\nreadtheVMwareservercredentials."
    },
    "4021": {
        "code": 4021,
        "desc": "Invalidfilepathspecified.",
        "first_action": "Checkthatthedownloadfileexists;afilecannotbedownloadedifitdoesnot",
        "full_action": "Dothefollowing,asappropriate:\n■ Checkthatthedownloadfileexists;afilecannotbedownloadedifitdoesnot\nexist.\n■ Verifythatthedownloaduserhasenoughaccesspermissiontodownloadthe\nfile."
    },
    "4022": {
        "code": 4022,
        "desc": "Invalidvirtualmachine(VM)username/password.",
        "first_action": "Specifyausernameandapassword.",
        "full_action": "Specifyausernameandapassword."
    },
    "4023": {
        "code": 4023,
        "desc": "Oneoftherequiredparameters(BIOSUUID,instanceUUID,VMname) isinvalid.",
        "first_action": "Specifytherequiredparameters(BIOSUUID,instance",
        "full_action": "Specifytherequiredparameters(BIOSUUID,instance\nUUID,andVMname)."
    },
    "4024": {
        "code": 4024,
        "desc": "Invalidvirtualmachine(VM)namespecified.",
        "first_action": "WhenyoucreateaVM,youmustspecifyanamethatis",
        "full_action": "WhenyoucreateaVM,youmustspecifyanamethatis\nnotblankandthatisnotlongerthan80characters."
    },
    "4025": {
        "code": 4025,
        "desc": "Failedtofetchimagedetails.",
        "first_action": "ChecktheNetBackupwebservicelogsforthespecific",
        "full_action": "ChecktheNetBackupwebservicelogsforthespecific\ncauseofthefailure."
    },
    "4026": {
        "code": 4026,
        "desc": "Backupimagedoesnotsupportinstantaccess.",
        "first_action": "Backuptheimagetosupportedstorage:MediaServer",
        "full_action": "Backuptheimagetosupportedstorage:MediaServer\nDeduplicationPool(MSDP)."
    },
    "4027": {
        "code": 4027,
        "desc": "Failedtocreatetheinstantaccessmount.",
        "first_action": "Reducethenumberofinstantaccessmountsandtrythe",
        "full_action": "Reducethenumberofinstantaccessmountsandtrythe\noperationagain."
    },
    "4028": {
        "code": 4028,
        "desc": "FailedtoreloadMediaServerDeduplicationPoolmetadata.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4029": {
        "code": 4029,
        "desc": "FailedtogetimagesfromAmazonS3.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4030": {
        "code": 4030,
        "desc": "InternalAPIcallfailed.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4031": {
        "code": 4031,
        "desc": "InternalAPIcalltothecatalogfailed.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4032": {
        "code": 4032,
        "desc": "FailedtogetversionfromtheStoragePlatformWebService(SPWS). EnsurethatNGINXisrunningandconfiguredcorrectlyontheselectedMSDP storageserver.",
        "first_action": "FortheNetBackupAppliance,reviewtheNetBackupWeb",
        "full_action": "FortheNetBackupAppliance,reviewtheNetBackupWeb\nServicelogsforthespecificcauseofthefailure.ForaNetBackupbuild-your-own\nstorageserver,pleaseverifythatNGINXisinstalledandrunning.Dependingon\nworkload,refertoNetBackupforVMwareAdministrator’sGuideortheNetBackup\nforMicrosoftSQLServerAdministrator’sGuidefordetailedinstructionaboutInstant\nAccess."
    },
    "4033": {
        "code": 4033,
        "desc": "VerificationoftheJSONWebTokensignaturefailed.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4034": {
        "code": 4034,
        "desc": "FailedtocreateaNetBackupjobfortheinstantaccessoperation.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4035": {
        "code": 4035,
        "desc": "FailedtoupdatetheNetBackupjobfortheinstantaccessoperation.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4036": {
        "code": 4036,
        "desc": "FailedtofetchtheNetBackupinstantaccessjobdetails. 625NetBackupstatuscodes NetBackup status codes",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4037": {
        "code": 4037,
        "desc": "Failedtodeleteaninstantaccessvirtualmachine(VM).",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4038": {
        "code": 4038,
        "desc": "Failedtogettheinstantaccessfolderattributes.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4039": {
        "code": 4039,
        "desc": "Therequiredparameterpathisinvalid.",
        "first_action": "Correctthepathparameterandtrytheoperationagain.",
        "full_action": "Correctthepathparameterandtrytheoperationagain."
    },
    "4040": {
        "code": 4040,
        "desc": "ThestorageserverhasanearlierversionofNetBackup.",
        "first_action": "UpgradethestorageservertothelatestNetBackupversion.",
        "full_action": "UpgradethestorageservertothelatestNetBackupversion."
    },
    "4041": {
        "code": 4041,
        "desc": "Failedtocreatetheuniversalshare.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4042": {
        "code": 4042,
        "desc": "Failedtofetchtheinstantaccessuniversalsharedetails.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4043": {
        "code": 4043,
        "desc": "Failedtofetchtheinstantaccessuniversalsharelist.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4044": {
        "code": 4044,
        "desc": "Failedtodeletetheinstantaccessuniversalshare.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4045": {
        "code": 4045,
        "desc": "Universalsharecapabilityisnotsupported.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4046": {
        "code": 4046,
        "desc": "Failedtofetchassetinformation.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4047": {
        "code": 4047,
        "desc": "FailedtopingStoragePlatformWebService.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4048": {
        "code": 4048,
        "desc": "FailedtocreatetheinstantsyncVM.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4049": {
        "code": 4049,
        "desc": "FailedtofetchinstantsyncVMdetails.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4050": {
        "code": 4050,
        "desc": "Failedtoconfigureinstantaccess.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "4200": {
        "code": 4200,
        "desc": "Operationfailed:Unabletoacquiresnapshotlock",
        "first_action": "Retrytheoperationwhenthesnapshotisnolongerused",
        "full_action": "Retrytheoperationwhenthesnapshotisnolongerused\nbyanotheroperation."
    },
    "4201": {
        "code": 4201,
        "desc": "Incorrectsnapshotmethodconfigurationorsnapshotmethodnot compatibleforprotectingbackupselectionentries",
        "first_action": "Therequiredcorrectstoragearraycredentialforthesnapshotmethod(wherever",
        "full_action": "Verifythefollowing:\n■ Therequiredcorrectstoragearraycredentialforthesnapshotmethod(wherever\napplicable)isconfiguredinNetBackup.\n■ Therequiredsoftwareforthesnapshotmethodisconfiguredcorrectlyonthe\nclient.\n■ Youcanchoosethesnapshotmethodtoprotecttheentriesofthebackup\nselection(forexample,filesystem).\n■ Theentriesthatarespecifiedinthebackupselectionarecompatiblewiththe\nsnapshotmethodconfiguredinthepolicy.\nSeetheNetBackupSnapshotClientAdministrationGuideformoreinformation\naboutconfiguringasnapshotmethod."
    },
    "4202": {
        "code": 4202,
        "desc": "Invalidorincompatiblestorageunitconfigured",
        "first_action": "Thestoragedestinationthatisusedforthepolicyiscompatible.Forexample,",
        "full_action": "Verifythefollowing:\n■ Thestoragedestinationthatisusedforthepolicyiscompatible.Forexample,\nthesnapshotmethodOST_FIMoperatesonlyonanSLPconfiguredasstorage\ndestination.\n■ Theconfigurationparameterthatwasprovidedforthesnapshotmethodis\ncorrect.Forexample,verifythatthesnapshotresourcesarecorrectandthe\nconfigurationparametersfortheconfiguredsnapshotmethodarecorrect.\n■ Youcanchoosethesnapshotmethodtoprotecttheentriesofthebackup\nselection(forexample,filesystem).\nSeetheNetBackupSnapshotClientAdministrationGuideformoreinformation\naboutconfiguringasnapshotmethod."
    },
    "4203": {
        "code": 4203,
        "desc": "Invalidorunsupportedbackupselectionfilelist",
        "first_action": "Theentriesthataregiveninthebackupselectioncanbeprotectedbythe",
        "full_action": "Verifythefollowing:\n■ Theentriesthataregiveninthebackupselectioncanbeprotectedbythe\nsnapshotmethod.Forexample,afilesystemthatwascreatedontopofanHP\nEVAdiskcannotbeprotectedusingthesnapshotmethodforIBM.\n■ ThevolumeismountedonthespecifiedpathforNASvolumes(NFSmount\npointsorCIFSshare)."
    },
    "4204": {
        "code": 4204,
        "desc": "Incompatibleclientfound",
        "first_action": "Youhaveloggedintotheclientwiththesamedomain-userastheoneregistered",
        "full_action": "Verifythefollowing:\n■ Youhaveloggedintotheclientwiththesamedomain-userastheoneregistered\nwiththeNetBackupclientservice.\n■ Theprimaryclientandtargetorremoteclientarecompatible."
    },
    "4205": {
        "code": 4205,
        "desc": "Incorrectornocredentialsfound",
        "first_action": "IfyoucreatedanNDMPpolicyorconfiguredanNASDataMover,checkthat",
        "full_action": "Verifythefollowing:\n■ IfyoucreatedanNDMPpolicyorconfiguredanNASDataMover,checkthat\ntheNDMPhostisconfiguredwiththecorrectcredentials.\n■ Thediskarrayhostorstorageservercredentialsarecorrect.\n■ Thethirdpartysoftwareorsupportingsoftwarethatisrequiredbytheconfigured\nsnapshotmethodisinstalledontheclient.\nSeetheNetBackupSnapshotClientAdministrationGuideformoreinformation\naboutsnapshotmethods."
    },
    "4206": {
        "code": 4206,
        "desc": "Authenticationerroroccurred.NetBackupClientServiceisrunningas LocalSystem,thisislikelyincorrect. 631NetBackupstatuscodes NetBackup status codes",
        "first_action": "UpdatetheNetBackupClientServiceintheWindows",
        "full_action": "UpdatetheNetBackupClientServiceintheWindows\nservicestousethepropercredentialsthatallowaccesstothestorageserver."
    },
    "4207": {
        "code": 4207,
        "desc": "Couldnotfetchsnapshotmetadataorstatefiles",
        "first_action": "TheNetBackupclientcancommunicatewiththeNetBackupmaster.",
        "full_action": "Verifythefollowing:\n■ TheNetBackupclientcancommunicatewiththeNetBackupmaster.\n■ ThestatefilelocationontheNetBackupclienthaswritepermission.Thetypical\nlocationoftheNetBackupstatefileontheNetBackupclientisasfollows:\nWindows: C:\\Program Files\\Veritas\\NetBackup\\online_util\\fi_cntl\\\nUNIX: /usr/openv/netbackup/online_util/fi_cntl"
    },
    "4208": {
        "code": 4208,
        "desc": "Couldnotsendsnapshotmetadataorstatefiles",
        "first_action": "TheNetBackupclientcancommunicatewiththeNetBackupmaster.",
        "full_action": "Verifythefollowing:\n■ TheNetBackupclientcancommunicatewiththeNetBackupmaster.\n■ ThestatefilelocationontheNetBackupclienthaswritepermission.Thetypical\nlocationoftheNetBackupstatefileontheNetBackupclientisasfollows:\nWindows: C:\\Program Files\\Veritas\\NetBackup\\db\\snapshot\\<client>\nUNIX: /usr/openv/netbackup/db/snapshot/<client>"
    },
    "4209": {
        "code": 4209,
        "desc": "Snapshotmetadataorstatefilescannotbecreated",
        "first_action": "Thelogscontainafailurethatprecedesthiserrorwhichrestrictsthecreation",
        "full_action": "Verifythefollowing:\n■ Thelogscontainafailurethatprecedesthiserrorwhichrestrictsthecreation\nofmetadatacontent.\n■ ThestatefilelocationontheNetBackupclienthaswritepermission.Thetypical\nlocationoftheNetBackupstatefileontheNetBackupclientisasfollows:\nWindows: C:\\Program Files\\Veritas\\NetBackup\\db\\snapshot\\<client>\nUNIX: /usr/openv/netbackup/db/snapshot/<client>"
    },
    "4210": {
        "code": 4210,
        "desc": "Incorrectornocontentfoundinsnapshotmetadata",
        "first_action": "Windows: C:\\Program Files\\Veritas\\NetBackup\\online_util\\fi_cntl\\",
        "full_action": "Verifythatthespecifiedstatefileispresentonthehost.\nTheNetBackupstatefileisnormallylocatedinthefollowingNetBackupclient\ndirectory:\n■ Windows: C:\\Program Files\\Veritas\\NetBackup\\online_util\\fi_cntl\\\n■ UNIX: /usr/openv/netbackup/online_util/fi_cntl\nContactCohesityNetBackupsupportforassistance."
    },
    "4211": {
        "code": 4211,
        "desc": "Snapshotnotaccessibleorinvalidsnapshot",
        "first_action": "TheconnectionbetweentheNetBackupclientandthestoragemanagement",
        "full_action": "Verifythefollowing:\n■ TheconnectionbetweentheNetBackupclientandthestoragemanagement\nhost-arrayisintact.\n■ Thehost-specificpermissionisenabledonthestoragearray.\n■ Thesnapshotexistsonthestoragearrayorfiler.\n■ ThesnapshottargetdeviceisnotmappedtomultipleHBAs.Ifitis,unmapone\noftheHBAsandcontinue.Supportofmultiplepathsforadevicethatrequires\nthemulti-pathsoftware."
    },
    "4212": {
        "code": 4212,
        "desc": "Recreationofsnapshotfailed",
        "first_action": "Verifythattherestoreflowofoperationshassucceeded.",
        "full_action": "Verifythattherestoreflowofoperationshassucceeded."
    },
    "4213": {
        "code": 4213,
        "desc": "Snapshotimportfailed",
        "first_action": "Thesnapshotdeviceisaccessibleontheclient.",
        "full_action": "Verifythefollowing:\n■ Thesnapshotdeviceisaccessibleontheclient.\n■ TheclienthasalltherequiredsoftwareforbuildingthesnapshotI/Ostack.This\nshouldbeequivalenttotheI/Ostackoftheprimaryclientwhoseentitywas\nrequiredtobeprotected.\n■ ThecommunicationbetweentheNetBackupclientandthemasterserveris\nintact.\n■ Thecopy-backrestoretargetdeviceisnotmappedtomultipleHBAs.Ifitis,\nunmaponeoftheHBAsandcontinue.Supportofmultiplepathsforadevice\nrequiresthemulti-pathsoftware.\n■ MakesurethattheiSCSIsessionisestablishedbetweenthenodeandthe\ntarget."
    },
    "4214": {
        "code": 4214,
        "desc": "Snapshotmountfailed",
        "first_action": "Youcanusetherequiredfilesystemtypetomountthegivensnapshot.",
        "full_action": "Verifythefollowing:\n■ Youcanusetherequiredfilesystemtypetomountthegivensnapshot.\n■ Therequiredpermissionexistsontheclienttoenablesnapshotsforreading\nandtraversing."
    },
    "4215": {
        "code": 4215,
        "desc": "Snapshotdeletionfailed",
        "first_action": "Ensurethattheappropriateplug-inisconfiguredinthewebUIwiththe",
        "full_action": "Verifythefollowing:\n■ Ensurethattheappropriateplug-inisconfiguredinthewebUIwiththe\nappropriatecredentials.Ifthecredentialsarechanged,ensurethattheyare\nupdatedfromthewebUI.\n■ Ensurethatthesnapshotlimitofthecloudproviderissufficient."
    },
    "4216": {
        "code": 4216,
        "desc": "Snapshotcleanupfailed",
        "first_action": "Verifythatyouhaveenabledthepermissiontodeletethe",
        "full_action": "Verifythatyouhaveenabledthepermissiontodeletethe\nfiles."
    },
    "4217": {
        "code": 4217,
        "desc": "Snapshotrestorefailed",
        "first_action": "Thesnapshotexists.",
        "full_action": "Verifythefollowing:\n■ Thesnapshotexists.\n■ Youhaveenoughpermissiontooverwriteorcreatefilesintherestoredirectory\norfolder.\n■ ThecommunicationbetweenNetBackupandthestoragearray-filerisintact."
    },
    "4218": {
        "code": 4218,
        "desc": "Snapshotdeportfailed",
        "first_action": "Thesnapshotexists.",
        "full_action": "Verifythefollowing:\n■ Thesnapshotexists.\n■ ThecommunicationbetweenNetBackupandthestoragearray-filerisintact.\n■ TherequiredcredentialsforthestorageserverhavebeensuppliedinNetBackup.\n■ Anyrequiredsoftwareandlicenseforthethird-partysoftwareareconfigured."
    },
    "4219": {
        "code": 4219,
        "desc": "Commandoperationfailed:Third-partycommandorAPIexecutionfailed",
        "first_action": "FromtheNetBackuplogs,identifythefailingcommandorAPI.",
        "full_action": "Dothefollowing:\n■ FromtheNetBackuplogs,identifythefailingcommandorAPI.\n■ Ensurethatyouhavetherequiredpermissiontoexecutethesecommands.\n■ Ifpossible,executethecommandmanuallytogathermoredetailsaboutthe\nfailure.\n■ Checkyourconfigurationtodeterminethecauseofthefailingcommandorthe\nAPI."
    },
    "4220": {
        "code": 4220,
        "desc": "Commandoperationfailed:SystemcommandorAPIexecutionfailed",
        "first_action": "FromtheNetBackuplogs,identifythefailingcommandorAPI.",
        "full_action": "Verifythefollowing:\n■ FromtheNetBackuplogs,identifythefailingcommandorAPI.\n■ Takecorrectiveactionsbasedontheerrorthatisreportedasaresultofthe\ncommandexecution.\n■ Ensurethatyouhavetherequiredpermissiontoexecutethesecommands.\n■ Ifpossible,executethecommandmanuallytogathermoredetailsaboutthe\nfailure."
    },
    "4221": {
        "code": 4221,
        "desc": "Foundaninvalidorunsupportedconfiguration",
        "first_action": "FromtheNetBackuplogs,identifythefailingentityanditserror.",
        "full_action": "Verifythefollowing:\n■ FromtheNetBackuplogs,identifythefailingentityanditserror.\n■ Checkthesupportmatrixtodeterminethecorrectsetupfortheconfiguration."
    },
    "4222": {
        "code": 4222,
        "desc": "Operationfailed:Unabletoacquirepolicylocktotakesnapshot",
        "first_action": "Nomanualinterventionisrequired.TheNetBackupPolicy",
        "full_action": "Nomanualinterventionisrequired.TheNetBackupPolicy\nExecutionManager(NBPEM)retriesthejobbasedonthe Job retry delaysetting\nonthemasterserver.Tovieworsetthisproperty,goto Host Properties>Master\nServer>Global Parameters.ContactNetBackupSupportifyoucontinuetoget\nthiserrorandyouhaveensuredthatnooverlappingsnapshotjobsareinprogress."
    },
    "4223": {
        "code": 4223,
        "desc": "Operationnotcompleted",
        "first_action": "MakesurethatStoragevMotioniscompletedandthat",
        "full_action": "MakesurethatStoragevMotioniscompletedandthat\nyoumovetheVMfromNetBackupstoragetotheproductiondatastore."
    },
    "4224": {
        "code": 4224,
        "desc": "STSInternalError",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "4225": {
        "code": 4225,
        "desc": "Unauthorizedoperationattemptedbyclientormediaonstorageserver",
        "first_action": "Validstorageservercredentialsareconfigured.",
        "full_action": "Verifythefollowing:\n■ Validstorageservercredentialsareconfigured.\n■ Theclienthastherequiredprivilegesperthevendorspecification.Pleaserefer\ntotheNetBackupReplicationDirectorSolutionsGuideformoredetails."
    },
    "4226": {
        "code": 4226,
        "desc": "Communicationfailureoccurredwithstorageserver.",
        "first_action": "EnsurethatthecorrectSnapshotManagerisregisteredwiththecorrectport",
        "full_action": "Verifythefollowing:\n■ EnsurethatthecorrectSnapshotManagerisregisteredwiththecorrectport\nnumber.\n■ IftheSnapshotManagerhostnameorportnumberischanged,ensurethatit\nisupdatedinNetBackup.\n■ EnsurethattheSnapshotManagerhostnameisaccessiblefromthemedia\nserver.Toverify,trytologontotheSnapshotManagerhostfromthebrowser\nofthemediaserver.\n■ VerifyifthemediaserverorSnapshotManagercertificatesareinvalidormissing.\nThecertificatesarenotgeneratediftheSnapshotManagerwasconfiguredto\nskipcertificategenerationbyaddingthefollowingentryin\n/cloudpoint/flexsnap.conffile: [client_registration]\nskip_certificate_generation = yes\nPerformthefollowingtogeneratethecertificates:\n■ EnsurethattheprimaryserverhostnameisaccessiblefromtheSnapshot\nManager.Toverify,trytologontotheSnapshotManagerandtelnettothe\nprimaryserverusingports1556and443.\n■ Ifyouuseprivatenamesforinstallingcertificatesandcommunicatingwith\nNetBackup,whichhavetoberesolvedusing /etc/hosts,performthe\nfollowing:\n■ Addentriessimilarto /etc/hostsfileinthe\n/cloudpoint/openv/etc/hostsfile.\n■ EnsurethatyouusethesameprivatenameduringtheSnapshotManager\ninstallationaswellastheSnapshotManagerregistration.\n■ Removethefollowingentryfrom /cloudpoint/flexsnap.conffile:\n[client_registration] skip_certificate_generation = yes\n■ Re-registerSnapshotManagerintheCloudworkload,usingthe Editoption\navailableinthe Snapshot ManagertabinthewebUI."
    },
    "4227": {
        "code": 4227,
        "desc": "STSPlug-inerroroccurred",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "4228": {
        "code": 4228,
        "desc": "Storageserverorplug-inversionmismatch",
        "first_action": "Verifythattheclientandthemediaserversupportthe",
        "full_action": "Verifythattheclientandthemediaserversupportthe\nversionofthestorageserver."
    },
    "4229": {
        "code": 4229,
        "desc": "Insufficientresourcesorcapabilitiesfoundbystorageserver",
        "first_action": "Thestorageserverrecognizestheidentifieddevicefromthebackupselection.",
        "full_action": "Verifythefollowing:\n■ Thestorageserverrecognizestheidentifieddevicefromthebackupselection.\n■ Therequiredfeaturesareenabledonthestorage.\n■ Therequiredfeaturelicensesareappliedonthestorage.\n■ ThestorageserverhassufficientavailablestoragespaceforNetBackuptriggered\nsnapshots."
    },
    "4230": {
        "code": 4230,
        "desc": "Invalidstoragetopologyorstorageserverconfigurationerror",
        "first_action": "Verifythatthestorageiscorrectlyconfiguredperthevendorspecification.",
        "full_action": "Dothefollowing:\n■ Verifythatthestorageiscorrectlyconfiguredperthevendorspecification.\n■ Verifythattheunderlyingstoragesupportsthetopologythatisspecifiedinthe\nstoragelifecyclepolicy."
    },
    "4231": {
        "code": 4231,
        "desc": "STSUnexpectedError",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "4232": {
        "code": 4232,
        "desc": "InvalidDiscoveryQueryURI",
        "first_action": "ExaminetheURIusingthepolicyeditorforsyntaxerrors.",
        "full_action": "ExaminetheURIusingthepolicyeditorforsyntaxerrors."
    },
    "4233": {
        "code": 4233,
        "desc": "BIOSUUIDclientreferencenotallowedforvCloud 641NetBackupstatuscodes NetBackup status codes",
        "first_action": "Selectanotherformofclientreferenceforthepolicy,",
        "full_action": "Selectanotherformofclientreferenceforthepolicy,\npossiblyinstanceUUID."
    },
    "4234": {
        "code": 4234,
        "desc": "VMwareserverloginfailure",
        "first_action": "Correctthecredentialsthatareconfiguredforthe",
        "full_action": "Correctthecredentialsthatareconfiguredforthe\ndesignatedserver."
    },
    "4235": {
        "code": 4235,
        "desc": "vCloudkeywordusedwhenvCloudnotenabled",
        "first_action": "ConfigureavClouddirectorcredential,orremoveany",
        "full_action": "ConfigureavClouddirectorcredential,orremoveany\nvCloudrelatedkeywordsfromthepolicyquery."
    },
    "4236": {
        "code": 4236,
        "desc": "vCloudpolicyincludesmultipleorganizations",
        "first_action": "CorrectthepolicyquerytoselectonlyVMsfromasingle",
        "full_action": "CorrectthepolicyquerytoselectonlyVMsfromasingle\norganization,orchangethepolicytoenableVMsfrommultipleorganizations."
    },
    "4237": {
        "code": 4237,
        "desc": "Clientdoesnotmeetpolicyrequirements",
        "first_action": "ModifytheVMtomeettherequirementsfortheconfigured",
        "full_action": "ModifytheVMtomeettherequirementsfortheconfigured\nclientreference,orchangethepolicytouseadifferentclientreference."
    },
    "4238": {
        "code": 4238,
        "desc": "Noservercredentialsconfiguredforpolicy",
        "first_action": "Verifythattheappropriateservercredentialshavebeen",
        "full_action": "Verifythattheappropriateservercredentialshavebeen\nenteredforthetypeofdiscoverypolicy."
    },
    "4239": {
        "code": 4239,
        "desc": "Unabletofindthevirtualmachine",
        "first_action": "Thevirtualmachineidentifierconfiguredforthepolicyandthename(display",
        "full_action": "Verifythefollowing:\n■ Thevirtualmachineidentifierconfiguredforthepolicyandthename(display\nname,hostname,UUID)enteredforthevirtualmachineonthepolicyagree.\n■ YoucanviewthevirtualmachineintheVMwareuserinterface."
    },
    "4240": {
        "code": 4240,
        "desc": "Operationnotsupported",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "4241": {
        "code": 4241,
        "desc": "Block-levelincrementalbackupsarenotsupportedforthisdevice",
        "first_action": "Upgradethevirtualmachinehardwaretoversion7or",
        "full_action": "Upgradethevirtualmachinehardwaretoversion7or\nhigher(seetheappropriateVMwaredocumentation)."
    },
    "4243": {
        "code": 4243,
        "desc": "UnabletoconnecttotheVirtualCenterserver",
        "first_action": "IftherearetoomanyVMsnapshotjobs,limittheVMjobs",
        "full_action": "IftherearetoomanyVMsnapshotjobs,limittheVMjobs\nusingtheVMwareResourceLimittolimittheconcurrentjobs."
    },
    "4245": {
        "code": 4245,
        "desc": "Invalidpathnameforbackupselection",
        "first_action": "TheIPaddresscannotbeusedinthepathname.",
        "full_action": "TheIPaddresscannotbeusedinthepathname."
    },
    "4246": {
        "code": 4246,
        "desc": "Therequestedoperationwaspartiallysuccessful.",
        "first_action": "Createaseparatepolicyforeachclient",
        "full_action": "Dothefollowing:\n■ Createaseparatepolicyforeachclient\n■ SpecifythecorrectvolumenamefortheVserver\n■ Specifyavolumenameandnotadirectorywithinavolume"
    },
    "4248": {
        "code": 4248,
        "desc": "Indexfromsnapshotoperationfailedwithaninternalerror",
        "first_action": "ChecktheNetBackupadministrationlogsformoredetails.",
        "full_action": "ChecktheNetBackupadministrationlogsformoredetails.\nEnsurethatthereisenoughspaceonthemediaservertocreatetheindexdatabase."
    },
    "4249": {
        "code": 4249,
        "desc": "Indexfromsnapshotoperationfailed,catalogalreadyexists 645NetBackupstatuscodes NetBackup status codes",
        "first_action": "Checkthatthereisnoexistingcatalogforthespecified",
        "full_action": "Checkthatthereisnoexistingcatalogforthespecified\nsourceimage.ChecktheNetBackupadministrationlogsformoredetails."
    },
    "4250": {
        "code": 4250,
        "desc": "Indexfromsnapshotoperationfailed,unabletofindchildimageorfile information",
        "first_action": "ChecktheNetBackupadministrationlogsformoredetails.",
        "full_action": "ChecktheNetBackupadministrationlogsformoredetails."
    },
    "4251": {
        "code": 4251,
        "desc": "Indexfromsnapshotoperationfailed.Failedtowriteintoindexdatabase.",
        "first_action": "Typically,theindexdatabaseiscreatedunder",
        "full_action": "Typically,theindexdatabaseiscreatedunder\nNB_INSTALL_DIR/tmp;forexample, /usr/openv/netbackup/tmp.Itcanbe\noverriddenbySNAPDIFF_DB_PATHintheNetBackupconfigurationfile.Ensure\nthatthereisenoughspaceonthemediaservertocreatetheindexdatabase.Check\ntheNetBackupadministrationlogsformoredetails."
    },
    "4252": {
        "code": 4252,
        "desc": "Indexfromsnapshotoperationfailed.Entrydoesnotbelongtoanyof thebackupselectionentries.",
        "first_action": "ChecktheNetBackupadministrationlogsformoredetails.",
        "full_action": "ChecktheNetBackupadministrationlogsformoredetails."
    },
    "4253": {
        "code": 4253,
        "desc": "Indexfromsnapshotoperationfailed.SLPversionmismatchforcurrent andpreviousbackupimage.",
        "first_action": "ChecktheNetBackupadministrationlogsformoredetails.",
        "full_action": "ChecktheNetBackupadministrationlogsformoredetails."
    },
    "4254": {
        "code": 4254,
        "desc": "Invalidornopathfoundtocreateindexdatabase",
        "first_action": "Typically,theindexdatabaseiscreatedunder",
        "full_action": "Typically,theindexdatabaseiscreatedunder\nNB_INSTALL_DIR/tmp;forexample, /usr/openv/netbackup/tmp.Itcanbe\noverriddenbyaddingSNAPDIFF_DB_PATHintheNetBackupconfiguration.Check\nifthedefinedpathexists."
    },
    "4255": {
        "code": 4255,
        "desc": "IndexfromsnapshotusingSnapDiffisdisabledbytheuser",
        "first_action": "Setto0;donotperformtheindexfromsnapshotoperationbyusingSnapDiff.",
        "full_action": "ToenabletheindexfromsnapshotbyusingSnapDiff,\nchangethevalueoftheNetBackupconfigurationkeyUSE_SNAPDIFFbyusing\nthe bpsetconfigCLI.Thepossiblevaluesofthekeyareasfollows:\n■ Setto0;donotperformtheindexfromsnapshotoperationbyusingSnapDiff.\n■ Setto1;theindexfromsnapshotbyusingSnapDiffisenabledonlyforthe\nincrementalschedule.\n■ Setto2;theindexfromsnapshotbyusingSnapDiffisenabledforallschedule\ntypes."
    },
    "4256": {
        "code": 4256,
        "desc": "Indexfromsnapshotisnotsupportedforthefilesystemassociatedwith backupselection",
        "first_action": "Currently,theindexfromthesnapshotoperationusing",
        "full_action": "Currently,theindexfromthesnapshotoperationusing\nSnapDiffissupportedforNFS,CIFSfilesystems.Itisalsosupportedwhenthe\npolicytypeisNDMP.Changethepolicywiththebackupselectionentriesthathave\nafilesystemthatissupportedfortheindexfromsnapshotoperationsbyusing\nSnapDiff."
    },
    "4257": {
        "code": 4257,
        "desc": "Indexfromsnapshotisnotsupportedforthestorageserver",
        "first_action": "PleasecheckthattheindexfromsnapshotusingSnapDiff",
        "full_action": "PleasecheckthattheindexfromsnapshotusingSnapDiff\nissupportedforthestorageserver.Ifitisnot,thenchangetheSLPwiththeSTU\nassociatedwiththestorageserverhavingsupportforindexfromsnapshotusing\nSnapDiff."
    },
    "4258": {
        "code": 4258,
        "desc": "TransienterrorencounteredwhiletakingHyper-VVMsnapshot",
        "first_action": "Microsoft-Windows-Hyper-V-VMMS/Admin)formoreinformation.",
        "full_action": "ChecktheeventlogforHyper-VVMMS(LogName:\nMicrosoft-Windows-Hyper-V-VMMS/Admin)formoreinformation."
    },
    "4259": {
        "code": 4259,
        "desc": "FailedtofindVirtualCenterhostnameinVMwareLookupService",
        "first_action": "UsethesystemnameasconfiguredinthePlatform",
        "full_action": "UsethesystemnameasconfiguredinthePlatform\nServicesControllerastheNetBackupvirtualmachineservername."
    },
    "4260": {
        "code": 4260,
        "desc": "EncounteredSSOloginfailure",
        "first_action": "Ensurethatthecredentialsthatyouenteredforthe",
        "full_action": "Ensurethatthecredentialsthatyouenteredforthe\nNetBackupvirtualmachineserverareauthorizedforSingleSign-On."
    },
    "4261": {
        "code": 4261,
        "desc": "EncounteredVMwareInternalServerError",
        "first_action": "Refertothedetailsthataregivenintheerrormessage",
        "full_action": "Refertothedetailsthataregivenintheerrormessage\nandtherelatedVMwareKnowledgeBasearticle.ChecktheNetBackupVxULlogs\n(libvcloudsuite).\nRelatedVMwareKnowledgeBasearticle:http://kb.vmware.com/kb/2124204"
    },
    "4262": {
        "code": 4262,
        "desc": "EncounteredVMwarevCloudSuiteAPIfailure",
        "first_action": "Refertothe VMware vCenter Server 6.0 Deployment",
        "full_action": "Refertothe VMware vCenter Server 6.0 Deployment\nGuideandtherelatedVMwareKnowledgeBasearticle.\nRelatedVMwareKnowledgeBasearticle:http://kb.vmware.com/kb/2106283"
    },
    "4263": {
        "code": 4263,
        "desc": "EncounteredVMwareSOAPAPIfailure",
        "first_action": "Refertothedetailsthataregivenintheerrormessage",
        "full_action": "Refertothedetailsthataregivenintheerrormessage\nandtherelatedVMwareKnowledgeBasearticle.ChecktheNetBackupVxULlogs\n(libvcloudsuite).\nVMwareKnowledgeBasearticle:http://kb.vmware.com/kb/2125193"
    },
    "4264": {
        "code": 4264,
        "desc": "EncounteredunexpectederrorwhileprocessingTagViewXML",
        "first_action": "Iftheerrorisfromatestquery,trytheoperationagain.If",
        "full_action": "Iftheerrorisfromatestquery,trytheoperationagain.If\ntheparent(Discovery)jobfails,trythejobagainwitha Reuse VMware selection\nquery resultsvalueof0inthefailingpolicyclientstabtoregeneratetheXMLfile."
    },
    "4265": {
        "code": 4265,
        "desc": "EncounteredaVMwareVirtualMachineServerthatdoesnotsupport Tags 650NetBackupstatuscodes NetBackup status codes",
        "first_action": "RefertotheNetBackupforVMwareAdministrator'sGuide.",
        "full_action": "RefertotheNetBackupforVMwareAdministrator'sGuide."
    },
    "4266": {
        "code": 4266,
        "desc": "EncounteredaVMwareVirtualMachineServerthatdoesnotofferTag APIs",
        "first_action": "RefertotheNetBackupforVMwareAdministrator'sGuide.",
        "full_action": "RefertotheNetBackupforVMwareAdministrator'sGuide."
    },
    "4267": {
        "code": 4267,
        "desc": "FailedtoinitializeJavaRuntimeEnvironment",
        "first_action": "InstalltheversionoftheNetBackupRemoteAdministration",
        "full_action": "InstalltheversionoftheNetBackupRemoteAdministration\nConsolethatcorrespondstotheNetBackupClientinstallation.Theversionofthe\nNetBackupRemoteAdministrationConsolemustmatchtheNetBackupClient\nversion."
    },
    "4268": {
        "code": 4268,
        "desc": "Failedtoretrieveresourcepoolinformation",
        "first_action": "Checktheresourcepoolpath.Ifitisincorrect,specifythe",
        "full_action": "Checktheresourcepoolpath.Ifitisincorrect,specifythe\ncorrectresourcepoolpaththatexistsindestinationvCenterserver."
    },
    "4269": {
        "code": 4269,
        "desc": "Foundmultiplevirtualmachineswithsameidentity",
        "first_action": "Selectadifferentdisplaynameforrestoreorrenamethe",
        "full_action": "Selectadifferentdisplaynameforrestoreorrenamethe\nvirtualmachinesinthedestinationresourcepoolorvApp.Onlyonevirtualmachine\nwiththesamedisplaynamecanexistintheresourcepoolorvApp."
    },
    "4270": {
        "code": 4270,
        "desc": "Asnapshotofthevirtualmachineexistsandthepolicyoptionspecifies abortingthebackup",
        "first_action": "Eitherremovethesnapshotandrestartthebackupjobor",
        "full_action": "Eitherremovethesnapshotandrestartthebackupjobor\nmodifythepolicytoignoreorremoveexistingsnapshots.NetBackupremoves\nexistingsnapshotsonlyifNetBackupcreatedthem."
    },
    "4271": {
        "code": 4271,
        "desc": "Maximumvirtualmachinesnapshotsexceeded",
        "first_action": "Removethevirtualmachine'ssnapshotsandrestartthe",
        "full_action": "Removethevirtualmachine'ssnapshotsandrestartthe\nbackupjob."
    },
    "4272": {
        "code": 4272,
        "desc": "Maximumdeltafilesexceeded 652NetBackupstatuscodes NetBackup status codes",
        "first_action": "Consolidatethevirtualmachine’sdisksandrestartthe",
        "full_action": "Consolidatethevirtualmachine’sdisksandrestartthe\nbackupjob."
    },
    "4273": {
        "code": 4273,
        "desc": "Unabletolockthebackuporrestorehostforvirtualmachinesnapshot operations",
        "first_action": "Restartthebackupjobwhennoothervirtualmachine",
        "full_action": "Restartthebackupjobwhennoothervirtualmachine\nsnapshotoperationsareinprocess.IfNetBackupcannotacquirethelockfrequently,\nadjusttheNetBackupjobconfigurationasnecessarytoallowthevirtualmachine\nsnapshotstorunatdifferenttimesortorunondifferenthosts.Alternatively,\nreconfigureNetBackupsothatthesnapshotserializationisnotrequired."
    },
    "4274": {
        "code": 4274,
        "desc": "Failedtoremovevirtualmachinesnapshot",
        "first_action": "Deletethevirtualmachinesnapshotmanually.",
        "full_action": "Deletethevirtualmachinesnapshotmanually."
    },
    "4275": {
        "code": 4275,
        "desc": "UnabletoconsolidateVirtualMachineDisks",
        "first_action": "Consolidatethevirtualmachine’sdisksmanuallyand",
        "full_action": "Consolidatethevirtualmachine’sdisksmanuallyand\nrestartthejob."
    },
    "4276": {
        "code": 4276,
        "desc": "UnabletoretrieveVirtualMachineDiskinformation",
        "first_action": "Reviewthejobdetailsandthebpfislogforanyadditional",
        "full_action": "Reviewthejobdetailsandthebpfislogforanyadditional\ninformationthatisrelatedtotheerror.Correcttheunderlyingissuesthatcausethe\nfailureandrestartthejob."
    },
    "4277": {
        "code": 4277,
        "desc": "Virtualmachinepathcontainsunsupportedcharacters",
        "first_action": "Renamethevirtualmachineand/orfolderpathtoonethat",
        "full_action": "Renamethevirtualmachineand/orfolderpathtoonethat\ncontainsonlysupportedcharacters."
    },
    "4278": {
        "code": 4278,
        "desc": "Unabletoretrievevirtualmachineinformation",
        "first_action": "Reviewthejobdetailsandthebpfislogforanyadditional",
        "full_action": "Reviewthejobdetailsandthebpfislogforanyadditional\ninformationthatisrelatedtotheerror.Correcttheunderlyingissuesthatcausethe\nfailureandrestartthejob."
    },
    "4279": {
        "code": 4279,
        "desc": "UnabletoretrievevirtualmachinevCloudinformation",
        "first_action": "Reviewthejobdetailsandthebpfislogforanyadditional",
        "full_action": "Reviewthejobdetailsandthebpfislogforanyadditional\ninformationthatisrelatedtotheerror.Correcttheunderlyingissuesthatcaused\nthefailureandrestartthejob."
    },
    "4280": {
        "code": 4280,
        "desc": "VirtualmachinecontainsindependentandRawDeviceMappingdisks only",
        "first_action": "Removethevirtualmachinefromthebackuppolicy",
        "full_action": "Removethevirtualmachinefromthebackuppolicy\nselectionormodifythevirtualmachinetoincludeadditionaldisks."
    },
    "4281": {
        "code": 4281,
        "desc": "Virtualmachinecontainsindependentdisksonly",
        "first_action": "Removethevirtualmachinefromthebackuppolicy",
        "full_action": "Removethevirtualmachinefromthebackuppolicy\nselectionormodifythevirtualmachinetoincludeadditionaldisks."
    },
    "4282": {
        "code": 4282,
        "desc": "VirtualmachinecontainsRawDeviceMappingdisksonly",
        "first_action": "Removethevirtualmachinefromthebackuppolicy",
        "full_action": "Removethevirtualmachinefromthebackuppolicy\nselectionormodifythevirtualmachinetoincludeadditionaldisks."
    },
    "4283": {
        "code": 4283,
        "desc": "Errordetectedwhileprocessingdiskidentifiers",
        "first_action": "ModifythevirtualmachinesothatnoneoftheUUIDsfor",
        "full_action": "ModifythevirtualmachinesothatnoneoftheUUIDsfor\nitsdisksduplicatetheUUIDforanyothervirtualmachine."
    },
    "4287": {
        "code": 4287,
        "desc": "ANetBackupsnapshotofthevirtualmachineexistsandthepolicyoption specifiesabortingthebackup",
        "first_action": "Manuallyremovetheorphanedsnapshot.",
        "full_action": "Dothefollowing,asappropriate:\n■ Manuallyremovetheorphanedsnapshot.\nForVMware,youcanusetheVMwarevSphereinterfacetoremovevirtual\nmachinesnapshots.ForHyper-V,youcanuse nbhypervtool.exetoremove\nNetBackupsnapshotsthatwerecreatedwiththeWMIbackupmethod.Formore\ninformationonnbhypervtool.exe,refertotheNetBackupCommandsReference\nGuide.\n■ Reducethelikelihoodoforphanedsnapshotsbychangingtheresourcelimits\ntoreducetheloadontheappropriateVMwareorHyper-Vresource.The\nResource Limitdialogisinthe NetBackup Administration Consoleunder\nHost Properties > Master Servers.TheNetBackupguidesforVMwareand\nHyper-Vdescribetheavailablesettings.\n■ ChangetheNetBackuppolicyschedulestoavoidsimultaneousbackupsofthe\nvirtualmachine.\n■ ForVMwareonly:ChangetheNetBackuppolicy’s Existing snapshot handling\nparametertoadifferentoption(suchas Continue Backup).\n■ ForRHVonly:Refertothefollowingarticleforstepstounlockthedisk:\nhttps://access.redhat.com/solutions/396753.Thenmanuallyremovetheolder\nsnapshotsfromtheRHVmanager.\n■ ForNutanixAHV,refertotheNutanixAHVAdministrator’sGuidetoremovethe\nVMsnapshots."
    },
    "4290": {
        "code": 4290,
        "desc": "Failedtocreatevirtualmachinesnapshot.Virtualmachineisbusy performinganotheroperation.",
        "first_action": "Retrythesnapshotjobafterthevirtualmachinehas",
        "full_action": "Retrythesnapshotjobafterthevirtualmachinehas\ncompletedtheconflictingoperation."
    },
    "4292": {
        "code": 4292,
        "desc": "Unabletoactivatechangeblocktrackingincurrentstateofvirtualmachine",
        "first_action": "Deleteorconsolidatethesnapshotsonvirtualmachines",
        "full_action": "Deleteorconsolidatethesnapshotsonvirtualmachines\nonvSphereversion6.5andabovesothatNetBackupcanenablechangeblock\ntracking."
    },
    "4293": {
        "code": 4293,
        "desc": "Invalidcredentialsoranaccessviolation",
        "first_action": "Verifythattherearevalidcredentialsconfiguredforthe",
        "full_action": "Verifythattherearevalidcredentialsconfiguredforthe\nhost/serverthatisbeingaccessedandthattheuserhasvalidprivilegestomake\ntherequest."
    },
    "4294": {
        "code": 4294,
        "desc": "Thevirtualmachineisdisconnected",
        "first_action": "EnsurethattheESXihostispoweredonandthevCenter",
        "full_action": "EnsurethattheESXihostispoweredonandthevCenter\nServeragent(vpxa)isrunning."
    },
    "4295": {
        "code": 4295,
        "desc": "VMretrievalfailed.",
        "first_action": "EnsurethattheRHVmanagercredentialsarecorrectand",
        "full_action": "EnsurethattheRHVmanagercredentialsarecorrectand\ntheRHVmanagerisaccessiblefromthebackuphost."
    },
    "4296": {
        "code": 4296,
        "desc": "Noservercredentialsconfigured.",
        "first_action": "AddtheRHVvirtualizationservercredentials.",
        "full_action": "AddtheRHVvirtualizationservercredentials."
    },
    "4297": {
        "code": 4297,
        "desc": "UnabletoobtainRHVservercredentials.",
        "first_action": "EnsurethattheRHVmanagerisaccessiblefromthe",
        "full_action": "EnsurethattheRHVmanagerisaccessiblefromthe\nbackuphostandthebackuphostisaddedtotheRHVAccessHostsfromNetBackup\nAdministrationConsole."
    },
    "4298": {
        "code": 4298,
        "desc": "UnabletoobtainRHVmanagerversion.",
        "first_action": "ChecktheRHVversionsthatNetBackupsupportsforVM",
        "full_action": "ChecktheRHVversionsthatNetBackupsupportsforVM\nbackuporrestore.IftheRHVversionhaschanged,youmightseethisfailureifthe\nresponsebodyofsomeRHVAPIshaschanged.EnsurethattheRHVmanager\nnamehas95orfewercharacters.Refertothelogsformoreinformation."
    },
    "4299": {
        "code": 4299,
        "desc": "Unabletogettopologyviewtree.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "4301": {
        "code": 4301,
        "desc": "Singlefilerestoreisnotsupportedforthispolicytype.",
        "first_action": "Disablethesinglefilerestoreoptioninthepolicyandrerun",
        "full_action": "Disablethesinglefilerestoreoptioninthepolicyandrerun\nthebackup."
    },
    "4302": {
        "code": 4302,
        "desc": "TheVMisunavailableonthecurrenthost.IftheVMisahighlyavailable VM,itmayhavemovedtoanotherhost.",
        "first_action": "WhenSCVMMisusedtomanageaVM,dynamic",
        "full_action": "WhenSCVMMisusedtomanageaVM,dynamic\noptimizationcantriggermorefrequentmigration.Iftherearetoofrequentretries\nhappening,configureVMoptimizationactionscorrectlytomanageVMmigrations.\nAfteryouhaveconfiguredVMoptimizationactions,retrytheoperation."
    },
    "4307": {
        "code": 4307,
        "desc": "Authenticationerror.NetBackuplegacynetworkserviceisrunningas localsystem.",
        "first_action": "LogontotheNetBackuplegacynetworkserviceasthe",
        "full_action": "LogontotheNetBackuplegacynetworkserviceasthe\ndomainuserandtryagain."
    },
    "4308": {
        "code": 4308,
        "desc": "Authenticationerror.TheserviceuserforNetBackupclientserviceand NetBackuplegacynetworkservice,mustbethesame. 660NetBackupstatuscodes NetBackup status codes",
        "first_action": "LogontotheNetBackupclientserviceandNetBackup",
        "full_action": "LogontotheNetBackupclientserviceandNetBackup\nlegacynetworkserviceasthedomainuserandtryagain."
    },
    "4309": {
        "code": 4309,
        "desc": "Authenticationerror.Unabletoretrievetheuserfortheservice.",
        "first_action": "RestartalloftheNetBackupservicesandtrytheoperation",
        "full_action": "RestartalloftheNetBackupservicesandtrytheoperation\nagain."
    },
    "4310": {
        "code": 4310,
        "desc": "Cannotretrievesnapshotinformation.",
        "first_action": "WhileasnapshotwastakenforSANdevice,someinternal",
        "full_action": "WhileasnapshotwastakenforSANdevice,someinternal\nissuesoccurred.NetBackupcannotcorrectlystorethesnapshot-relatedinformation.\nCheckthe bpfislogsandretrytheoperation."
    },
    "4311": {
        "code": 4311,
        "desc": "Thedevicelistbasedontherestoreselectiondoesnotmatchthedevice’s consistencygrouporgroupsthatwerefoundonthestoragearray.Rollbackrestore mayaffectdataonconsistencygroupdevices.",
        "first_action": "Logontothestoragearrayandcorrecttheinconsistencyintheconsistency",
        "full_action": "Performthefollowingasappropriate:\n■ Logontothestoragearrayandcorrecttheinconsistencyintheconsistency\ngroup.\n■ Togoaheadwiththerestoreprocess,usetheoption Force rollback even if it\ndestroys the consistency group’s state on the storage arrayavailablein\nBackup,Archive,andRestoreGUIoruse-force_group_rollbackoptionwith\nbprestorecommand.RefertotheNetBackupCommandsReferenceGuideto\ngetmoreinformationaboutthisrollbackoption."
    },
    "4312": {
        "code": 4312,
        "desc": "Thejobdidnotcompletebecausethe/etc/fstabfilecontainsanentry ofabackupselectioninthe UUIDor LABELform.",
        "first_action": "Whenyouusetheconfigurationthatisdetailedinthe",
        "full_action": "Whenyouusetheconfigurationthatisdetailedinthe\nExplanation,ofthe/etc/fstabfileontheprimaryhost,youmustuseanalternate\nclientasbackuphostinthepolicy."
    },
    "4313": {
        "code": 4313,
        "desc": "Therollbackrestoredidnotcompletebecausethe /etc/fstabfile containsanentryofbackupselectionin UUIDor LABELform.",
        "first_action": "Whenyouusetheconfigurationthatisdetailedinthe",
        "full_action": "Whenyouusetheconfigurationthatisdetailedinthe\nExplanation,ofthe /etc/fstabfileontheprimaryhost,youmusttemporarily\nremovethepolicybackupselectionentryfromthe /etc/fstabfile.Afterremoval\noftheentry,retrytherollbackrestoreagain.Whentherollbackrestoreissuccessful,\nyoucanaddtheentriesbacktothe /etc/fstabfile."
    },
    "4315": {
        "code": 4315,
        "desc": "Cannotreplicatetheon-premisessnapshot.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "4500": {
        "code": 4500,
        "desc": "Thenumberofimagestobeimportedismorethanthelimit.",
        "first_action": "Reducethenumberofimagestoimportto64orfewer.",
        "full_action": "Reducethenumberofimagestoimportto64orfewer."
    },
    "4501": {
        "code": 4501,
        "desc": "IncorrectmediaIDisusedwhileimportingtheimage.",
        "first_action": "UsethecorrectmediaIDwhileimportingtheimage.Use",
        "full_action": "UsethecorrectmediaIDwhileimportingtheimage.Use\nthe bpmedialistcommandtogettheinformation."
    },
    "4502": {
        "code": 4502,
        "desc": "Invalidinformationaboutthemasterorthemediaserver. 663NetBackupstatuscodes NetBackup status codes",
        "first_action": "Usethecorrecthostnameduringtheimageimport.",
        "full_action": "Usethecorrecthostnameduringtheimageimport."
    },
    "4503": {
        "code": 4503,
        "desc": "Currentactivejobcountexceedsactivejobcountlimitation.",
        "first_action": "Waitfortheimportjobtofinishbeforeanynewimport",
        "full_action": "Waitfortheimportjobtofinishbeforeanynewimport\njobsareinitiated."
    },
    "4504": {
        "code": 4504,
        "desc": "Thenumberofimagestoimportiszero.",
        "first_action": "Increasethenumberofimagestoimport.",
        "full_action": "Increasethenumberofimagestoimport."
    },
    "4505": {
        "code": 4505,
        "desc": "InputclientnameisinconsistentwithclientnameinbackupID.",
        "first_action": "Verifythatyouusedthecorrectclientnameandbackup",
        "full_action": "Verifythatyouusedthecorrectclientnameandbackup\nIDwhenyouimportedorrecoveredimages."
    },
    "4506": {
        "code": 4506,
        "desc": "Failedtogetimagesfromcloudstorage.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4507": {
        "code": 4507,
        "desc": "FailedtoreloadMSDPmetadata.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4508": {
        "code": 4508,
        "desc": "FailedtogetAMIIDsfromAWS.",
        "first_action": "VerifyyournetworkconnectiontoAmazonWebService.",
        "full_action": "VerifyyournetworkconnectiontoAmazonWebService.\nRetrytheoperationandiftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "4509": {
        "code": 4509,
        "desc": "FailedtogetDRincloudstatus.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4510": {
        "code": 4510,
        "desc": "CloudDRLSUnameisnotspecified.",
        "first_action": "SpecifytheLSUnameforthecloudDRintherequestof",
        "full_action": "SpecifytheLSUnameforthecloudDRintherequestof\ntheRESTfulAPI."
    },
    "4511": {
        "code": 4511,
        "desc": "SpecifiedcloudDRLSUnamedoesnotexist.",
        "first_action": "UsethecorrectLSUnameintherequestofRESTfulAPI.",
        "full_action": "UsethecorrectLSUnameintherequestofRESTfulAPI."
    },
    "4512": {
        "code": 4512,
        "desc": "NocloudDRLSUispresent.",
        "first_action": "ConfigureacloudDRLSUintheNetBackupserver.",
        "full_action": "ConfigureacloudDRLSUintheNetBackupserver."
    },
    "4513": {
        "code": 4513,
        "desc": "InputLSUnamemustbeastring.",
        "first_action": "SettheLSUnametothecorrectJSONformattedstring",
        "full_action": "SettheLSUnametothecorrectJSONformattedstring\ninthePOSTbodyoftheRESTfulAPI."
    },
    "4514": {
        "code": 4514,
        "desc": "Failedtogetstorageservers.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4515": {
        "code": 4515,
        "desc": "Storageservernameisnotspecified.",
        "first_action": "SpecifythestorageservernameforthecloudDRinthe",
        "full_action": "SpecifythestorageservernameforthecloudDRinthe\nrequestoftheRESTfulAPI."
    },
    "4516": {
        "code": 4516,
        "desc": "Specifiedstorageservernamedoesnotexist.",
        "first_action": "Usethecorrectstorageservernameintherequestofthe",
        "full_action": "Usethecorrectstorageservernameintherequestofthe\nRESTfulAPI."
    },
    "4517": {
        "code": 4517,
        "desc": "Nostorageserverispresent.",
        "first_action": "ConfigureastorageserverinNetBackup.",
        "full_action": "ConfigureastorageserverinNetBackup."
    },
    "4518": {
        "code": 4518,
        "desc": "Inputstorageservernamemustbeastring.",
        "first_action": "SetthestorageservernametothecorrectJSONformatted",
        "full_action": "SetthestorageservernametothecorrectJSONformatted\nstringinthePOSTbodyoftheRESTfulAPI."
    },
    "4519": {
        "code": 4519,
        "desc": "Failedtogetactiveimportjobcount.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4520": {
        "code": 4520,
        "desc": "Thisoperationisnotsupportedoncurrentcloudprovider.",
        "first_action": "Reviewyourrequestandconfirmthatitissupportedon",
        "full_action": "Reviewyourrequestandconfirmthatitissupportedon\nthecloudprovider."
    },
    "4521": {
        "code": 4521,
        "desc": "Thisoperationisnotsupportedonrequestedworkload.",
        "first_action": "Reviewthattherequestedworkloadissupportedonthe",
        "full_action": "Reviewthattherequestedworkloadissupportedonthe\nRESTfulAPI."
    },
    "4604": {
        "code": 4604,
        "desc": "Youdonothavetherequiredpermissionstodeletethelicensekey.",
        "first_action": "Verifythatyouhavesufficientpermissionsforthedelete",
        "full_action": "Verifythatyouhavesufficientpermissionsforthedelete\nlicensefileoperation.Verifythatthelicensefilehassufficientpermissionsfordelete\noperation."
    },
    "4605": {
        "code": 4605,
        "desc": "Thelicensekeycannotbedeleted.",
        "first_action": "ReviewtheOS-basederrorandtakeappropriateaction.",
        "full_action": "ReviewtheOS-basederrorandtakeappropriateaction."
    },
    "4606": {
        "code": 4606,
        "desc": "ThespecifiedentitlementIDdoesnotexist.",
        "first_action": "VerifythattheIDspecifiediscorrect.",
        "full_action": "VerifythattheIDspecifiediscorrect."
    },
    "4607": {
        "code": 4607,
        "desc": "ThespecifiedoperationontheNetBackupentitlementcannotbecarried out.",
        "first_action": "ChecktheerrordetailsmentionedinRESTfulAPIresponseandperform",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheerrordetailsmentionedinRESTfulAPIresponseandperform\nnecessarycorrectiveaction.\n■ Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportwebsitesiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "4608": {
        "code": 4608,
        "desc": "LicensewiththespecifiedentitlementIDalreadyexistsinNetBackup.",
        "first_action": "Deletetheexistinglicenseifitisnecessarytoadditto",
        "full_action": "Deletetheexistinglicenseifitisnecessarytoadditto\nNetBackupagain.Noactionisneededwhentheadditionofthelicenseisnot\nnecessary."
    },
    "4609": {
        "code": 4609,
        "desc": "Thespecifiedlicensefileiscorrupted.",
        "first_action": "Youmustusethelicensefilethatisdownloadedfromthe",
        "full_action": "Youmustusethelicensefilethatisdownloadedfromthe\nCohesitylicensingportalandaddittotheNetBackupsoftware."
    },
    "4610": {
        "code": 4610,
        "desc": "TheentitlementsdonotexistinNetBackup.",
        "first_action": "VerifythatyouhaveatleastonelicenseinNetBackup.",
        "full_action": "VerifythatyouhaveatleastonelicenseinNetBackup."
    },
    "4611": {
        "code": 4611,
        "desc": "Cannotaddnewlicensewhenanexistinglicenseofadifferentedition ispresent.",
        "first_action": "Makesurethatlicensesofdifferenteditionsarenotadded",
        "full_action": "Makesurethatlicensesofdifferenteditionsarenotadded\natthesametime.Makesurethattheperpetuallicensecannotbeaddedontothe\nsubscriptionlicense."
    },
    "4612": {
        "code": 4612,
        "desc": "Theexpiredlicensecannotbeadded.",
        "first_action": "Makesurethatthelicenseisnotexpiredandrenewthelicensebeforeyouadda",
        "full_action": "Performthefollowingasappropriate:\nMakesurethatthelicenseisnotexpiredandrenewthelicensebeforeyouadda\nnewlicense."
    },
    "4700": {
        "code": 4700,
        "desc": "UnabletoattachrestoreddiskstotargetVM.",
        "first_action": "ChecktheRHV,VMware,orNutanixAHVversions",
        "full_action": "ChecktheRHV,VMware,orNutanixAHVversions\nNetBackupsupportsforVMbackuporrestore.RefertothebpVMutillogsformore\ninformationandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4701": {
        "code": 4701,
        "desc": "UnabletogetvirtualmachineconfigurationforVM. 671NetBackupstatuscodes NetBackup status codes",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4702": {
        "code": 4702,
        "desc": "DeleteofexistingVMfailedwitherror.",
        "first_action": "EnsurethattheVMisturnedoff.Ifpossible,trytodelete",
        "full_action": "EnsurethattheVMisturnedoff.Ifpossible,trytodelete\ntheVMmanuallyandthenruntherestoreoperation.Refertothe bpVMutillogs\nformoreinformationandcontactCohesityTechnicalSupportifrequired."
    },
    "4703": {
        "code": 4703,
        "desc": "Virtualmachinecreationfailed,cannotproceedwithrestore.",
        "first_action": "EnsurethatenoughresourcesareavailableontheRHV,",
        "full_action": "EnsurethatenoughresourcesareavailableontheRHV,\nVMware,orNutanixAHVserverforthecreationoftheVM.Refertothe bpVMutil\nlogsformoreinformationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "4704": {
        "code": 4704,
        "desc": "Failedtocreatevirtualmachinewithspecifieddisks.",
        "first_action": "EnsurethatenoughresourcesareavailableontheRHV",
        "full_action": "EnsurethatenoughresourcesareavailableontheRHV\nserverforcreationofthedisks.Refertothe bpVMutillogsformoreinformation\nandcontactCohesityTechnicalSupportifrequired."
    },
    "4705": {
        "code": 4705,
        "desc": "Unabletoretrievevirtualdiskconfiguration.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "4706": {
        "code": 4706,
        "desc": "Incorrectvirtualdiskconfigurationretrieved.",
        "first_action": "Ensurethatthedisksthatarespecifiedintherenamefile",
        "full_action": "Ensurethatthedisksthatarespecifiedintherenamefile\nfollowthecorrectsyntaxasperspecification.Refertothe bpVMutillogsformore\ninformationandcontactCohesityTechnicalSupportifrequired."
    },
    "4707": {
        "code": 4707,
        "desc": "UnabletoattachrestorednetworkstotargetVM.",
        "first_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat",
        "full_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat\nNetBackupsupportsforVMbackuporrestore.RefertothebpVMutillogsformore\ninformationandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4708": {
        "code": 4708,
        "desc": "UnabletoattachrestoredtagstotargetVM.",
        "first_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat",
        "full_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat\nNetBackupsupportsforVMbackuporrestore.RefertothebpVMutillogsformore\ninformationandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4709": {
        "code": 4709,
        "desc": "UnabletosethighavailabilityoptionontargetVM.",
        "first_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat",
        "full_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat\nNetBackupsupportsforVMbackuporrestore.RefertothebpVMutillogsformore\ninformationandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4710": {
        "code": 4710,
        "desc": "FailedtogetVMTagsInformation.",
        "first_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat",
        "full_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat\nNetBackupsupportsforVMbackuporrestore.RefertothebpVMutillogsformore\ninformationandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4711": {
        "code": 4711,
        "desc": "cURLencounteredanerror.Insufficientmemoryorinadequateresources availabletocompletethejob.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "4712": {
        "code": 4712,
        "desc": "Resourcenameisempty.",
        "first_action": "EntertheappropriateVMdisplayname.Refertothe",
        "full_action": "EntertheappropriateVMdisplayname.Refertothe\nbpVMutillogsformoreinformationandcontactCohesityTechnicalSupportif\nrequired."
    },
    "4713": {
        "code": 4713,
        "desc": "Resourcenamecontainsunsupportedcharacters.",
        "first_action": "UsesupportedcharactersintheVMdisplayname.Refer",
        "full_action": "UsesupportedcharactersintheVMdisplayname.Refer\ntothebpVMutillogsformoreinformationandcontactCohesityTechnicalSupport\nifrequired."
    },
    "4714": {
        "code": 4714,
        "desc": "Resourcenamelengthexceedssupportedmaximumlength.",
        "first_action": "EnsurethatthelengthoftheVMdisplaynameiswithin",
        "full_action": "EnsurethatthelengthoftheVMdisplaynameiswithin\nthesupportedlength.RefertothebpVMutillogsformoreinformationandcontact\nCohesityTechnicalSupportifrequired."
    },
    "4715": {
        "code": 4715,
        "desc": "Pre-recoverycheckfailure.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "4716": {
        "code": 4716,
        "desc": "Unsupportedhypervisortype.",
        "first_action": "Refertothe bpVMutillogsformoreinformation.Ifthe",
        "full_action": "Refertothe bpVMutillogsformoreinformation.Ifthe\nproblempersists,contactCohesityTechnicalSupport."
    },
    "4718": {
        "code": 4718,
        "desc": "InvalidAPIrequestparameter.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "4719": {
        "code": 4719,
        "desc": "Unabletoreadandunderstandvirtualdiskmetadata.",
        "first_action": "CheckthedisktypesthatareattachedtoVMandmake",
        "full_action": "CheckthedisktypesthatareattachedtoVMandmake\nsurethatNetBackupsupportsthediskformat.Verifythatthedisksthatareattached\ntoVMsareproperlyvisibleinsidetheVM."
    },
    "4720": {
        "code": 4720,
        "desc": "EncryptedVirtualDiskisnotsupported.",
        "first_action": "VerifythelistofoptionsthatNetBackupsupportsfor",
        "full_action": "VerifythelistofoptionsthatNetBackupsupportsfor\nbackinguptheRHV,VMware,orNutanixAHVVMs."
    },
    "4721": {
        "code": 4721,
        "desc": "CompressedVirtualDiskisnotsupported.",
        "first_action": "VerifythelistofoptionsthatNetBackupsupportsfor",
        "full_action": "VerifythelistofoptionsthatNetBackupsupportsfor\nbackinguptheRHV,VMware,orNutanixAHVVMs."
    },
    "4722": {
        "code": 4722,
        "desc": "FailedtoreadfromVirtualDisk.",
        "first_action": "Retrythebackupoperation.Refertothe vxmslogsfor",
        "full_action": "Retrythebackupoperation.Refertothe vxmslogsfor\nmoreinformationabouttheerror."
    },
    "4723": {
        "code": 4723,
        "desc": "FailedtowriteintoVirtualDisk.",
        "first_action": "Retrytherestoreoperation.Refertothe vxmslogsfor",
        "full_action": "Retrytherestoreoperation.Refertothe vxmslogsfor\nmoreinformationabouttheerror."
    },
    "4724": {
        "code": 4724,
        "desc": "InvalidDiskTransferInfo.",
        "first_action": "Refertothe vxmslogsformoreinformationaboutthis",
        "full_action": "Refertothe vxmslogsformoreinformationaboutthis\nerrorandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4725": {
        "code": 4725,
        "desc": "Aninternalerroroccurred.",
        "first_action": "Retrytheoperation.Refertothe vxmsor vfmslogsfor",
        "full_action": "Retrytheoperation.Refertothe vxmsor vfmslogsfor\nmoreinformation."
    },
    "4726": {
        "code": 4726,
        "desc": "FailedtocreatesnapshotofthespecifiedVM.",
        "first_action": "MakesurethattheVMisunlockedbeforethebackup",
        "full_action": "MakesurethattheVMisunlockedbeforethebackup\nstarts.Trytocreatetemporaryusersnapshottomakesurethatthereisnoissue\nwiththeRHVplatform.RefertothevxmslogsorcontactCohesityTechnicalSupport\nifrequired.\nBeforeaCDPbackupjobruns,makesurethatthereisnoissuewiththe nbcctd\nservice.Reviewthejobdetailsintheactivitymonitororthebpfisandnbcctdlogs\nonCDPgatewayformoredetails."
    },
    "4727": {
        "code": 4727,
        "desc": "FailedtofetchVMsnapshotinformation.",
        "first_action": "Checkthevirtualizationservereventsorlogsformore",
        "full_action": "Checkthevirtualizationservereventsorlogsformore\ninformationaboutthiserror."
    },
    "4728": {
        "code": 4728,
        "desc": "Failedtoopenthespecifieddisk.",
        "first_action": "Ifitisthebackupoperation,checkiftheVMdisksare",
        "full_action": "Ifitisthebackupoperation,checkiftheVMdisksare\nunlockedbeforethebackupstarts.FollowtheRHV,VMware,orNutanixAHV\ndocumentationtounlockthediskorVMsifrequiredandretrythebackup.Ifitisthe\nrestoreoperation,refertothevxmslogsformoreinformationandiftheissuepersists,\nvisittheCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupport\nwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "4729": {
        "code": 4729,
        "desc": "Failedtoreadthespecifieddisk.",
        "first_action": "Refertothe vxmslogsformoreinformationaboutthis",
        "full_action": "Refertothe vxmslogsformoreinformationaboutthis\nerrorandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "4730": {
        "code": 4730,
        "desc": "Failedtoclosethespecifieddisk.",
        "first_action": "Checkthevirtualizationservereventsorlogsformore",
        "full_action": "Checkthevirtualizationservereventsorlogsformore\ninformationaboutthiserror."
    },
    "4731": {
        "code": 4731,
        "desc": "Receivedinvalidresponse.",
        "first_action": "ChecktheRHVversionsthatNetBackupsupportsfor",
        "full_action": "ChecktheRHVversionsthatNetBackupsupportsfor\nbackupandrestore.Refertothelogsformoreinformationandthenretrythebackup\norrestoreoperation."
    },
    "4732": {
        "code": 4732,
        "desc": "ErrorinparsingtheHTTPresponse.",
        "first_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat",
        "full_action": "ChecktheRHV,VMware,orNutanixAHVversionsthat\nNetBackupsupportsforVMbackupandrestore.Iftheversionhaschanged,you\nmightseethisfailureiftheresponsebodyofsomeAPIshaschanged.Refertothe\nlogsformoreinformationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "4733": {
        "code": 4733,
        "desc": "OperationfailedduetolockedstatusofVM.",
        "first_action": "Retrythebackupoperation.MakesurethattheVM",
        "full_action": "Retrythebackupoperation.MakesurethattheVM\nsnapshotcreationoperationhappensproperlyontheRHVserver.Trycreatinga\nVMsnapshotmanuallyfromtheRHVmanagementconsole.Ifthesnapshotcreation\noperationisunresponsive,contactRHVsupport.Ifthesnapshotiscreatedproperly,\nretrythebackupoperation."
    },
    "4734": {
        "code": 4734,
        "desc": "FailedtoupdatecatalogmetadataofVM.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "4735": {
        "code": 4735,
        "desc": "FailedtoreadstoragedetailsofVM.",
        "first_action": "Retrythebackupoperation.",
        "full_action": "Retrythebackupoperation."
    },
    "4736": {
        "code": 4736,
        "desc": "FailedtosetpowerstateofVM.",
        "first_action": "TrytoturnontheVMmanually.Refertothe bpVMutil",
        "full_action": "TrytoturnontheVMmanually.Refertothe bpVMutil\nlogsformoreinformationandcontactCohesityTechnicalSupportifrequired."
    },
    "4737": {
        "code": 4737,
        "desc": "CannotcreateVM,VMalreadyexists.",
        "first_action": "UseadifferentVMname,deletetheexistingVM,orcreate",
        "full_action": "UseadifferentVMname,deletetheexistingVM,orcreate\ntheVMonanalternatehypervisor.RefertothebpVMutillogsformoreinformation\nandcontactCohesityTechnicalSupportifrequired."
    },
    "4739": {
        "code": 4739,
        "desc": "NodisksareattachedtothespecifiedVM.",
        "first_action": "WhenyouprotectaVM,ensurethattheVMhasatleast",
        "full_action": "WhenyouprotectaVM,ensurethattheVMhasatleast\nonediskattached."
    },
    "4740": {
        "code": 4740,
        "desc": "Failedtoparsecatalogentry.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "4741": {
        "code": 4741,
        "desc": "Accessforbidden.",
        "first_action": "Makesurethatthecredentialsofthevirtualizationserver",
        "full_action": "Makesurethatthecredentialsofthevirtualizationserver\ndonotchangeduringthebackuporrestore.Ifthecredentialshavechanged,modify\n(ordeleteandagainadd)thevirtualizationservercredentialsinNetBackup."
    },
    "4743": {
        "code": 4743,
        "desc": "InvalidHTTPmethod.",
        "first_action": "Refertothevxmslogsformoreinformation.Iftheproblem",
        "full_action": "Refertothevxmslogsformoreinformation.Iftheproblem\npersists,contactCohesityTechnicalSupport."
    },
    "4744": {
        "code": 4744,
        "desc": "FailedtomakeHTTPrequest.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "4745": {
        "code": 4745,
        "desc": "FailedtogetthesignedtickettodownloadthediskfromtheRHVserver. Thediskmightbeinlockedstate.",
        "first_action": "EnsurethatthediskoftheVMbeingbackedupisnotin",
        "full_action": "EnsurethatthediskoftheVMbeingbackedupisnotin\nlockedstate.Ifitislocked,refertotheRHVdocumentationtounlockitandthen\nretrythebackupoperation."
    },
    "4746": {
        "code": 4746,
        "desc": "EncounteredunalignedpagetableentryintheQcow2disk.Repairthe diskandretrytheoperation.",
        "first_action": "AnunexpectedalignmentofpagetableentryinQcow2",
        "full_action": "AnunexpectedalignmentofpagetableentryinQcow2\ndiskisobserved.EnsurethattheVMisupandrunningwiththediskattached,and\nalltheVMdisksareproperlyaccessiblefromtheVM."
    },
    "4747": {
        "code": 4747,
        "desc": "Storagedomaintypeisundefined.Diskcreationfailed",
        "first_action": "ChecktheliststoragedomaintypesthatNetBackup",
        "full_action": "ChecktheliststoragedomaintypesthatNetBackup\nsupportsforrestoringtheRHVVMs."
    },
    "4748": {
        "code": 4748,
        "desc": "UnabletoretrievetheVM. 683NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethatthevirtualizationservercredentialsarecorrect,",
        "full_action": "Ensurethatthevirtualizationservercredentialsarecorrect,\nandthevirtualizationserverisaccessiblefromthebackuphost.Refertothe\nbpVMutillogsformoreinformationandcontactCohesityTechnicalSupportif\nrequired."
    },
    "4749": {
        "code": 4749,
        "desc": "Noservercredentialsconfigured.",
        "first_action": "AddthevirtualizationservercredentialstoNetBackup.",
        "full_action": "AddthevirtualizationservercredentialstoNetBackup."
    },
    "4750": {
        "code": 4750,
        "desc": "Unabletoobtainservercredentials.",
        "first_action": "Ensurethatthevirtualizationservercredentialsareadded",
        "full_action": "Ensurethatthevirtualizationservercredentialsareadded\ninthe Virtual Machine ServersdialogboxfromtheNetBackupAdministration\nConsole."
    },
    "4751": {
        "code": 4751,
        "desc": "FailedtodeletethesnapshotofthespecifiedVM.",
        "first_action": "Onthevirtualizationserver,manuallydeletetheVM",
        "full_action": "Onthevirtualizationserver,manuallydeletetheVM\nsnapshotthatNetBackupcreated.Ensurethatnobackupjobisrunningforbacking\nuptheVM."
    },
    "4755": {
        "code": 4755,
        "desc": "Unabletoobtainserverversion.",
        "first_action": "Ensurethattheprovidedhostdetails(hostname,IP,and",
        "full_action": "Ensurethattheprovidedhostdetails(hostname,IP,and\nportnumber)arecorrect.Alsoensurethatthehostisactiveandrunning."
    },
    "4769": {
        "code": 4769,
        "desc": "Unabletoretrievethelistofcontainers.",
        "first_action": "Ensurethatyouhaveenteredthecorrectcredentialsof",
        "full_action": "Ensurethatyouhaveenteredthecorrectcredentialsof\nthevirtualizationserverandthattheserverisavailableandaccessible."
    },
    "4770": {
        "code": 4770,
        "desc": "EnteravalidprimaryVMidentifier,NetBackupusesthisVMidentifier toselectandbackupvirtualmachines.",
        "first_action": "Beforeyoubeginabackupoperation,entertheprimary",
        "full_action": "Beforeyoubeginabackupoperation,entertheprimary\nVMidentifiertoselectandbackuptheVMs."
    },
    "4771": {
        "code": 4771,
        "desc": "Failedtostart IOTAPPINGforthevirtualmachineontheVMserver.",
        "first_action": "Reviewthe bpVMutillogsontheCDPgatewayandthe",
        "full_action": "Reviewthe bpVMutillogsontheCDPgatewayandthe\nCIMservicelogsontheESXhostformoredetails."
    },
    "4772": {
        "code": 4772,
        "desc": "Invalidrequestwasreceivedtostart IOTAPPINGforthevirtualmachine ontheVMserver.",
        "first_action": "VerifythattheinputJSONreceivedbybpVMutiliscorrect.",
        "full_action": "VerifythattheinputJSONreceivedbybpVMutiliscorrect.\nReviewthe bpVMutillogsontheCDPgatewayformoredetails."
    },
    "4773": {
        "code": 4773,
        "desc": "Failedtoretrievethevirtualmachinehostinformation.",
        "first_action": "VerifythattherearenoissueswiththevCenterandthe",
        "full_action": "VerifythattherearenoissueswiththevCenterandthe\nESXhost.Reviewthe bpVMutillogsontheCDPgatewayformoredetails."
    },
    "4774": {
        "code": 4774,
        "desc": "FailedtointeractoroperatewiththeVMserverservices.",
        "first_action": "VerifythattherearenoissueswiththeCIMservicerunning",
        "full_action": "VerifythattherearenoissueswiththeCIMservicerunning\nontheESX.Reviewthe bpVMutillogsontheCDPgatewayformoredetails."
    },
    "4775": {
        "code": 4775,
        "desc": "Invalidrequestwasreceivedtostop IOTAPPINGforthevirtualmachine ontheVMserver.",
        "first_action": "VerifythattheinputJSONreceivedbybpVMutiliscorrect.",
        "full_action": "VerifythattheinputJSONreceivedbybpVMutiliscorrect.\nReview bpVMutillogsontheCDPgatewayformoredetails."
    },
    "4776": {
        "code": 4776,
        "desc": "Failedtostop IOTAPPINGforthevirtualmachineontheVMserver.",
        "first_action": "Reviewthe bpVMutillogsontheCDPgatewayandthe",
        "full_action": "Reviewthe bpVMutillogsontheCDPgatewayandthe\nCIMservicelogsontheESXhostformoredetails."
    },
    "4777": {
        "code": 4777,
        "desc": "Storagepolicyisnotdetachedfromoneormorevirtualdisksofvirtual machine.",
        "first_action": "DetachthestoragepolicyforallthedisksoftheVMand",
        "full_action": "DetachthestoragepolicyforallthedisksoftheVMand\nretrytheoperation."
    },
    "4778": {
        "code": 4778,
        "desc": "PowerstateofspecifiedvirtualmachinetoberegisteredforIOtapping isnoton.",
        "first_action": "TurnontheVMtobeprotectedandretrytheoperation.",
        "full_action": "TurnontheVMtobeprotectedandretrytheoperation."
    },
    "4779": {
        "code": 4779,
        "desc": "UnsupportedESXiversion.",
        "first_action": "UseESXiversion6.7orhigherwithCDPfeature.",
        "full_action": "UseESXiversion6.7orhigherwithCDPfeature."
    },
    "4780": {
        "code": 4780,
        "desc": "FailedtoretrieveorparsetheversionofCohesityIOfilter.",
        "first_action": "RestarttheCIMserverserviceontheESXiserverand",
        "full_action": "RestarttheCIMserverserviceontheESXiserverand\nretrytheVMsubscriptiontotheCDPprotectionplan.YoucanfindtheCIMserver\nserviceoftheESXiserverinConfigure > ServicessectionoftheESXi."
    },
    "4781": {
        "code": 4781,
        "desc": "UnsupportedVeritasIOfilterversion.",
        "first_action": "InstallorupgradeVAIOVIBtoaversionof4.0orhigher.",
        "full_action": "InstallorupgradeVAIOVIBtoaversionof4.0orhigher."
    },
    "4782": {
        "code": 4782,
        "desc": "Storagepolicyisnotattachedtooneormorevirtualdisksofvirtual machinetoberegisteredfor IOTAPPING.",
        "first_action": "AttachthestoragepolicytoallthedisksoftheVMand",
        "full_action": "AttachthestoragepolicytoallthedisksoftheVMand\nretry."
    },
    "4783": {
        "code": 4783,
        "desc": "Theoperationwascanceledbecauseanotheroperationisinprogress fortheCohesityIOfilter. 688NetBackupstatuscodes NetBackup status codes",
        "first_action": "SubscribeorunsubscribetheVMsinbatchesoffiveor",
        "full_action": "SubscribeorunsubscribetheVMsinbatchesoffiveor\nless."
    },
    "4784": {
        "code": 4784,
        "desc": "VirtualmachineisalreadyregisteredforIOtappingtosomegateway.",
        "first_action": "AnotherCDPgatewayprotectsthisVM.Youmayneed",
        "full_action": "AnotherCDPgatewayprotectsthisVM.Youmayneed\ntounsubscribetheVMfromtheoldergatewayandsubscribetoanewCDPgateway."
    },
    "4785": {
        "code": 4785,
        "desc": "iSCSIinitiatoronthebackuportherecoveryhostiseithernotrunning orunabletoconnectandorauthenticate.",
        "first_action": "EnsurethattheiSCSIinitiatorserviceisinstalledand",
        "full_action": "EnsurethattheiSCSIinitiatorserviceisinstalledand\nrunningandorenabledonthebackuportherecoveryhost.Formoreinformation\nabouttheiSCSIinitiatorserviceinstallationandenablementonWindowsorUNIX\nplatforms,refertotheNetBackupWebUIAHVAdministrator’sGuide."
    },
    "4786": {
        "code": 4786,
        "desc": "ExternaldataserviceIPforiSCSIisnotsetontheAHVcluster.",
        "first_action": "AsrecommendedbyNutanix,thedataservicesIPaddress",
        "full_action": "AsrecommendedbyNutanix,thedataservicesIPaddress\nmustbesetfortheiSCSIdatatransfer.Toconfigure:LogontoNutanixAHVcluster\nPrismconsole > Settings > Cluster Details > Set iSCSI Data Services IP."
    },
    "4787": {
        "code": 4787,
        "desc": "UnabletoretrievethelistofNutanixAHVhosts.",
        "first_action": "Ensurethattheprovidedcredentialsofthevirtualization",
        "full_action": "Ensurethattheprovidedcredentialsofthevirtualization\nserverarecorrectandthattheserverisavailableandaccessible."
    },
    "4788": {
        "code": 4788,
        "desc": "Unabletoverifydataintegrity.",
        "first_action": "IncreasetheCDP_DATA_CHECKSUM_VERIFICATION_TIMEOUT",
        "full_action": "IncreasetheCDP_DATA_CHECKSUM_VERIFICATION_TIMEOUT\nvalueinthe bp.conffileontheCDPhost."
    },
    "4789": {
        "code": 4789,
        "desc": "InvalidHypervisortype.",
        "first_action": "ThemediaserverthatisassociatedwiththeSTUmust",
        "full_action": "ThemediaserverthatisassociatedwiththeSTUmust\nhaveNetBackupversion9.1orhigher."
    },
    "4790": {
        "code": 4790,
        "desc": "ThetrialbackupoperationisnotsupportedfortheNetBackupversion oftheremotehost. 690NetBackupstatuscodes NetBackup status codes",
        "first_action": "Torunthetrialbackup,verifythatthemediaserver’slatest",
        "full_action": "Torunthetrialbackup,verifythatthemediaserver’slatest\nversionis10.0ornewer.Ifthemediaserver'sversionisolderthan10.0,youmust\nupgradethatmediaserver."
    },
    "4793": {
        "code": 4793,
        "desc": "Networkinterfacerestoreissupportedonlyfororiginalrestorelocation. Selecttheremovenetworkinterfaceandtryagain.",
        "first_action": "The Network interface restoreoptionisnotsupported",
        "full_action": "The Network interface restoreoptionisnotsupported\nforanalternaterestorescenario.Selectthe Remove network interfaceoptionand\ninitiaterestoreagain."
    },
    "4794": {
        "code": 4794,
        "desc": "Unabletoretrievetheclusterdetails.",
        "first_action": "Ensurethatthebackuphostcancommunicatewiththe",
        "full_action": "Ensurethatthebackuphostcancommunicatewiththe\nNetBackupprimaryserver."
    },
    "4795": {
        "code": 4795,
        "desc": "UnabletofindthePrismCentralfortheAHVcluster.",
        "first_action": "EnsurethatthecorrectPrismCentralisconfiguredforthe",
        "full_action": "EnsurethatthecorrectPrismCentralisconfiguredforthe\nAHVcluster."
    },
    "4900": {
        "code": 4900,
        "desc": "TheNetBackupUICompatibilityServiceisnotrunning.",
        "first_action": "ContactyourNetBackupadministratorforassistance.",
        "full_action": "ContactyourNetBackupadministratorforassistance."
    },
    "5100": {
        "code": 5100,
        "desc": "Unabletocreatetherobotinventoryfile.",
        "first_action": "Ifthefileisnotcreated,confirmthatyouhaveenoughspaceavailableonthe",
        "full_action": "Performthefollowingasappropriate:\n■ Ifthefileisnotcreated,confirmthatyouhaveenoughspaceavailableonthe\nsystem.\n■ IfNetBackupfailedtocorrectlysetpermissionsonthefile,itcouldbedueto\nincorrectfilepermissions.Ensurethatyouhavethenecessarypermissionto\naccessthefolderorthefile.Selectthefileorfolder,right-click,andselect\nProperties.Then,selectthe Securitytabandconfirmthatyouruseraccount\nhasthenecessarypermissions.\n■ IfNetBackupfailedtowritethecontentstothefileenablethewriteprivileges\nonthefile."
    },
    "5400": {
        "code": 5400,
        "desc": "Backuperror-Noneoftherequestobjectswerefoundinthedatabase",
        "first_action": "Checkthebackupselectionlist.Addtheobjectsthatare",
        "full_action": "Checkthebackupselectionlist.Addtheobjectsthatare\npartofthedatabaseorremovethedatabaseinstancefromthepolicy."
    },
    "5401": {
        "code": 5401,
        "desc": "Backuperror-FRA(FastRecoveryArea)wasrequested,butitwasnot foundinthedatabase",
        "first_action": "AddanFRAareatothedatabaseorremovethedatabase",
        "full_action": "AddanFRAareatothedatabaseorremovethedatabase\ninstancefromthepolicy."
    },
    "5402": {
        "code": 5402,
        "desc": "OSAuthenticationerror-Couldnotconnecttothedatabase.Please checktheOScredentials",
        "first_action": "Confirmthatthecredentialsareproperlyset.OnWindows,",
        "full_action": "Confirmthatthecredentialsareproperlyset.OnWindows,\nyoumayneedtoreplaceaprocessleveltoken.First,select Start>Control\nPanel>AdministrativeTools>LocalSecurity Policy.Then,expand Local Policies\nintheleftpane,click User Rights Assignment,anddouble-clickReplace a process\nlevel tokenintherightpane.Addtheuseryouwanttoruntheclientpoliciesas.\nRestarttheserverforthisrighttotakeeffect."
    },
    "5403": {
        "code": 5403,
        "desc": "OracleAuthenticationerror-Couldnotconnecttothedatabase.Please checktheOraclecredentials",
        "first_action": "Confirmthatthecredentialsareproperlyset.",
        "full_action": "Confirmthatthecredentialsareproperlyset."
    },
    "5404": {
        "code": 5404,
        "desc": "ASMvalidationerror-PROXYbackupisnotsupportedforASM",
        "first_action": "Movethedatabasetonon-ASMstorageorremovethe",
        "full_action": "Movethedatabasetonon-ASMstorageorremovethe\ndatabaseinstancefromthepolicy."
    },
    "5405": {
        "code": 5405,
        "desc": "RecoveryCatalogAuthenticationerror-Couldnotconnecttothe RecoveryCatalog.PleasechecktheRecoveryCatalogcredentials. 694NetBackupstatuscodes NetBackup status codes",
        "first_action": "ConfirmthattheRecoveryCatalogcredentialsareproperly",
        "full_action": "ConfirmthattheRecoveryCatalogcredentialsareproperly\nset."
    },
    "5406": {
        "code": 5406,
        "desc": "Archivelogonlybackuprequested,butdatabaseisnotinARCHIVELOG Mode",
        "first_action": "Confirmthatthedatabasearchivelogmodeisproperly",
        "full_action": "Confirmthatthedatabasearchivelogmodeisproperly\nsettoeitherARCHIVELOGorMANUAL."
    },
    "5407": {
        "code": 5407,
        "desc": "Databaseisinthewrongstate(mustbeOPEN)fortherequestedaction.",
        "first_action": "ConfirmthatthedatabasemodeissettoOPEN.PossibleOraclecommands",
        "full_action": "Performthefollowingasappropriate:\n■ ConfirmthatthedatabasemodeissettoOPEN.PossibleOraclecommands\nstartup,startupopensreadonly,orstartupopen.\n■ Openthetargetcontainerdatabaseinread-writemodebeforeinitiatingaPDB\nclone."
    },
    "5408": {
        "code": 5408,
        "desc": "OSAuthenticationerror-Couldnotfindcredentials.Ifthisinstanceis partofaninstancegroup,makesurethatthegrouphasthecredentialsthatmatch thisOSType 695NetBackupstatuscodes NetBackup status codes",
        "first_action": "IftheinstanceisonaUNIXclient,makesurethatits",
        "full_action": "IftheinstanceisonaUNIXclient,makesurethatits\ninstancegroupcontainsUNIXcredentials.IftheinstanceisonaWindowsclient,\nmakesurethatitsinstancegroupcontainsWindowscredentials."
    },
    "5409": {
        "code": 5409,
        "desc": "CloningisNOTsupportedforthisclientplatform",
        "first_action": "RefertotheNetBackupReleaseNotesortheNetBackup",
        "full_action": "RefertotheNetBackupReleaseNotesortheNetBackup\nMasterCompatibilityListforthesupportedplatformsforthecloningfeatureatthe\nfollowingURL:\nhttp://www.netbackup.com/compatibility"
    },
    "5410": {
        "code": 5410,
        "desc": "OracleIntelligentPolicyisNOTsupportedforthisclientplatform",
        "first_action": "RefertotheNetBackupReleaseNotesortheNetBackup",
        "full_action": "RefertotheNetBackupReleaseNotesortheNetBackup\nMasterCompatibilityListforthesupportedplatformsforthisfeatureatthefollowing\nURL:\nhttp://www.netbackup.com/compatibility"
    },
    "5411": {
        "code": 5411,
        "desc": "CannotdoahotbackupofadatabaseinNOARCHIVELOGmode",
        "first_action": "Confirmthatthedatabasearchivelogmodeisproperly",
        "full_action": "Confirmthatthedatabasearchivelogmodeisproperly\nsettoARCHIVELOGorchangetoanoffline(cold)databasebackup."
    },
    "5412": {
        "code": 5412,
        "desc": "Databaseisinthewrongstate(mustbeOPENorMOUNTED)foran ArchiveLogBackup",
        "first_action": "PutthedatabaseinanOPENorMOUNTEDstateand",
        "full_action": "PutthedatabaseinanOPENorMOUNTEDstateand\nretrythebackup."
    },
    "5413": {
        "code": 5413,
        "desc": "Databaseisinthewrongstate(mustbeOPENorMOUNTED)foran FRAbackup",
        "first_action": "PutthedatabaseinanOPENorMOUNTEDstateand",
        "full_action": "PutthedatabaseinanOPENorMOUNTEDstateand\nretrythebackup."
    },
    "5414": {
        "code": 5414,
        "desc": "Therequestedoperationisnotsupportedwiththisclientversion",
        "first_action": "UpgradetheNetBackupClientservicetoenablethis",
        "full_action": "UpgradetheNetBackupClientservicetoenablethis\noperation."
    },
    "5415": {
        "code": 5415,
        "desc": "Cannotshutdownread-onlystandbydatabase",
        "first_action": "Donotselectthecolddatabasebackupoptiononthe",
        "full_action": "Donotselectthecolddatabasebackupoptiononthe\nOracletabofthepolicy."
    },
    "5416": {
        "code": 5416,
        "desc": "OraclecannotresolvetheTNSconnectionidentifier",
        "first_action": "ThecorrectTNSidentifier.",
        "full_action": "Verifythefollowing:\n■ ThecorrectTNSidentifier.\n■ Thecorrectlyconfigured tnsnames.orafile.\n■ ThecorrectpathfortheTNS_ADMINenvironmentvariable."
    },
    "5417": {
        "code": 5417,
        "desc": "AnerrorhasoccurredcheckingiftheNFSserverisanappliance.",
        "first_action": "Verifythatthedatabasebackupshareisexportedfroma",
        "full_action": "Verifythatthedatabasebackupshareisexportedfroma\nNetBackupappliance."
    },
    "5418": {
        "code": 5418,
        "desc": "TheNFSserverisnotanappliance.",
        "first_action": "Verifythatthedatabasebackupshareisexportedfroma",
        "full_action": "Verifythatthedatabasebackupshareisexportedfroma\nNetBackupappliance."
    },
    "5419": {
        "code": 5419,
        "desc": "Thedatabasebackupsharedirectoryisnotavailableontheappliance.",
        "first_action": "Verifythatthedatabasebackupsharedirectoryexistson",
        "full_action": "Verifythatthedatabasebackupsharedirectoryexistson\ntheNetBackupappliance."
    },
    "5420": {
        "code": 5420,
        "desc": "WholeDatabase-DatafileCopyShareselectionisnotsupportedfor thisclientplatform.",
        "first_action": "Backupthedatabaseusingadifferentmethod.",
        "full_action": "Backupthedatabaseusingadifferentmethod."
    },
    "5421": {
        "code": 5421,
        "desc": "Noneoftherequestedpluggabledatabaseswerefound.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformation.Confirmthelistofthepluggabledatabases\nthatarespecifiedintheOracleIntelligentPolicyarecorrectandintherequested\ndatabase.Updatethelistofpluggabledatabasesinpolicy.Ifthepluggable\ndatabaseswerespecifiedusingthecommandline,pleaseconfirmtheirspelling.\nRetrythebackuponcetheupdatesarecomplete."
    },
    "5422": {
        "code": 5422,
        "desc": "Partialsuccess-oneormoreoftherequestedpluggabledatabases werenotfound.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformation.Confirmthelistofpluggabledatabasesthat\narespecifiedintheOracleIntelligentPolicyarecorrectandintherequested\ndatabase.Updatethelistofpluggabledatabasesinpolicy.Ifthepluggable\ndatabaseswerespecifiedusingthecommandline,pleaseconfirmtheirspelling.\nRetrythebackuponcetheupdatesarecomplete."
    },
    "5423": {
        "code": 5423,
        "desc": "Noneoftherequestedtablespaceswerefoundintherequestedpluggable databases.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformation.Confirmthelistoftablespacesthatarespecified\nintheOracleIntelligentPolicyarecorrectandintherequestedpluggabledatabases.\nUpdatethelists,whereapplicable,inpolicy.Ifthepluggabledatabasesor\ntablespaceswerespecifiedusingthecommandline,pleaseconfirmtheirspelling.\nRetrythebackuponcetheupdatesarecomplete."
    },
    "5424": {
        "code": 5424,
        "desc": "Partialsuccess-oneormoreoftherequestedpluggabledatabasesdid notcontainanyoftherequestedtablespaces.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformation.Confirmthelistoftablespacesthatarespecified\nintheOracleIntelligentPolicyarecorrectandintherequestedpluggabledatabases.\nUpdatethelists,whereapplicable,inpolicy.Ifthepluggabledatabasesor\ntablespaceswerespecifiedusingthecommandline,pleaseconfirmtheirspelling.\nRetrythebackuponcetheupdatesarecomplete."
    },
    "5425": {
        "code": 5425,
        "desc": "Noneoftherequesteddatafileswerefoundintherequestedpluggable databases.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformation.Confirmthelistofdatafilesthatarespecified\nintheOracleIntelligentPolicyarecorrectandintherequestedpluggabledatabases.\nUpdatethelists,whereapplicable,inpolicy.Ifthepluggabledatabasesordatafiles\nwerespecifiedusingthecommandline,pleaseconfirmtheirspelling.Retrythe\nbackuponcetheupdatesarecomplete."
    },
    "5426": {
        "code": 5426,
        "desc": "Partialsuccess-oneormoreoftherequestedpluggabledatabasesdid notcontainanyoftherequesteddatafiles.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformation.Confirmthelistofdatafilesthatarespecified\nintheOracleIntelligentPolicyarecorrectandintherequestedpluggabledatabases.\nUpdatethelists,whereapplicable,inpolicy.Ifthepluggabledatabasesordatafiles\nwerespecifiedusingthecommandline,pleaseconfirmtheirspelling.Retrythe\nbackuponcetheupdatesarecomplete."
    },
    "5427": {
        "code": 5427,
        "desc": "Partialsuccess-morethanoneerrorwasencountered,pleasereferto the Detailed Statustabinthe Job Detailsandreviewlogsformoreinformation.",
        "first_action": "Checkthedetailedstatusoftheassociatedjobsinthe",
        "full_action": "Checkthedetailedstatusoftheassociatedjobsinthe\nactivitymonitorformoreinformationontheerrors.Dependingontheerrors,make\ntheappropriatechangestothepolicy.Retrythebackuponcetheupdatesare\ncomplete."
    },
    "5428": {
        "code": 5428,
        "desc": "Nodatabasebackupshareswerefound.",
        "first_action": "Configuretheappliancedatabasebackupshareandthen",
        "full_action": "Configuretheappliancedatabasebackupshareandthen\nbackupthefilestotheshareusingthedatabasevendor’stools.NetBackupdoes\nnotretrythisjobafterfailure."
    },
    "5429": {
        "code": 5429,
        "desc": "Nonewfilesorfilesthatarerelatedtotheinstanceordatabasewere foundinthedatabasebackupshare.",
        "first_action": "Makesurethatabackupisonthedatabasebackupshare",
        "full_action": "Makesurethatabackupisonthedatabasebackupshare\nbeforethepolicyisexecuted.Ifthepolicycontainedanincrementalschedule,then\nverifythatthedatabasebackupsharecontainednewfiles.NetBackupdoesnot\nretrythisjobafterfailure."
    },
    "5430": {
        "code": 5430,
        "desc": "Databasemustbein ARCHIVELOGmodetoperformacoldbackupofa pluggabledatabase.",
        "first_action": "ChangethedatabasetoARCHIVELOGmodeorchangethe",
        "full_action": "ChangethedatabasetoARCHIVELOGmodeorchangethe\nbackuprequestfromacoldbackuptoahotbackup.Retrythebackuponcethe\nupdatesarecomplete."
    },
    "5431": {
        "code": 5431,
        "desc": "TherequestedoperationdidnotgetaresponsefromtheNetBackup appliance.",
        "first_action": "OnWindows:AddaregistryDWORDentrythatiscalledAPPLIANCE_TIMEOUTwith",
        "full_action": "Thedefaulttimeoutissetto60seconds.Configureanew\ntimeoutontheNetBackupmasterserver.Afterthetimeoutisconfiguredonthe\nmasterserver,confirmtheNetBackupapplianceisactiveandretrytheoperation.\n■ OnWindows:AddaregistryDWORDentrythatiscalledAPPLIANCE_TIMEOUTwith\navalueinsecondsat\nHKEY_LOCAL_MACHINE\\SOFTWARE\\Veritas\\NetBackup\\CurrentVersion\\Config\n■ OnUNIX:Changethe APPLIANCE_TIMEOUTsettinginthe bp.conffile"
    },
    "5432": {
        "code": 5432,
        "desc": "TherequestedNetBackupapplianceoperationisunsuccessful.",
        "first_action": "ReviewtheNetBackupapplianceerrormessagelog,the",
        "full_action": "ReviewtheNetBackupapplianceerrormessagelog,the\nNetBackup Appliance Troubleshooting Guide,orcontacttheNetBackupappliance\nadministratorforhelp."
    },
    "5433": {
        "code": 5433,
        "desc": "TheNetBackuprequestdidnotcompleteduetoaNetBackupappliance communicationissue.",
        "first_action": "ReviewtheNetBackupapplianceerrormessagelog,the",
        "full_action": "ReviewtheNetBackupapplianceerrormessagelog,the\nNetBackup Appliance Troubleshooting Guide,orcontacttheNetBackupappliance\nadministratorforhelp."
    },
    "5434": {
        "code": 5434,
        "desc": "CannotvalidatetheidentityoftheNetBackupappliance.",
        "first_action": "ReviewtheNetBackupapplianceerrormessagelog,the",
        "full_action": "ReviewtheNetBackupapplianceerrormessagelog,the\nNetBackup Appliance Troubleshooting Guide,orcontacttheNetBackupappliance\nadministratorforhelp."
    },
    "5435": {
        "code": 5435,
        "desc": "Recoverypointoperations(-create,-delete,or-list)mustbeinitiated fromamasterserver.",
        "first_action": "create, -delete,or -listcommandoptionsfromthemasterserver.The",
        "full_action": "ContacttheNetBackupadministratortorunthe nborair\n-create, -delete,or -listcommandoptionsfromthemasterserver.The\nNetBackupadministratormusthaverootuser(UNIX)oradministrator(Windows)\naccessonthemasterserver."
    },
    "5436": {
        "code": 5436,
        "desc": "Norecoverypointwasfound.",
        "first_action": "Confirmthereisarecoverypointcreated.Ifthereisno",
        "full_action": "Confirmthereisarecoverypointcreated.Ifthereisno\nrecoverypoint,createarecoverypointandretrytheoperation."
    },
    "5437": {
        "code": 5437,
        "desc": "Partialsuccess-recoverypointsfromoneormoredatabaseshares werenotfound.",
        "first_action": "ReviewtheNetBackupdebuglogs(bprd, nboarir)for",
        "full_action": "ReviewtheNetBackupdebuglogs(bprd, nboarir)for\nmoredetailsabouttheerror.Also,reviewtheNetBackupappliancedebuglogsfor\nfurtherdetails."
    },
    "5438": {
        "code": 5438,
        "desc": "Therequestedexportpathinformationisnotfound.",
        "first_action": "Listallrecoverypointsandseeiftherequestedexport",
        "full_action": "Listallrecoverypointsandseeiftherequestedexport\npath /recoverypointisavailable.ReviewtheNetBackupdebuglogs(bprd,\nnboarir)formoredetailsabouttheerror.Also,reviewtheNetBackupappliance\ndebuglogsforfurtherdetails."
    },
    "5439": {
        "code": 5439,
        "desc": "Validationunsuccessful.Therecoverypointwasnotcreatedfromthe specifiedbackupID.",
        "first_action": "Confirmthatyourequestedthecorrectmountpath.Also,",
        "full_action": "Confirmthatyourequestedthecorrectmountpath.Also,\nconfirmthatyouhaverequestedthecorrectbackupIDinthecreaterecoverypoint\nprocess.CheckwiththeNetBackupadministratorforthecorrectbackupIDinthe\ncreaterecoverypointprocessandsystemadministratorforthecorrectexportmount\npath."
    },
    "5440": {
        "code": 5440,
        "desc": "Requiredenvironmentvariableisnotset.",
        "first_action": "Youneedtosettherequiredenvironmentvariable",
        "full_action": "Youneedtosettherequiredenvironmentvariable\nORACLE_HOMEwiththeappropriatevalueandperformthevalidateoperationagain.\nReviewtheNetBackupdebuglogs(nborair)formoreinformation."
    },
    "5441": {
        "code": 5441,
        "desc": "AttempttoopenOracledirectNFSfilewasunsuccessful.",
        "first_action": "WhenNetBackupperformsthevalidateoperationon",
        "full_action": "WhenNetBackupperformsthevalidateoperationon\nWindows,wegetthemountpaththatisassociatedwiththesetexportpathfrom\nOracledirectNFSfile.Confirmthatthecorrectvalueissetintheenvironment\nvariable ORACLE_HOME.ReviewtheNetBackupdebuglogs(nborair)formore\ninformation."
    },
    "5442": {
        "code": 5442,
        "desc": "AttempttoretrievethedeviceinformationfromtheNFSmountpathwas unsuccessful.",
        "first_action": "Confirmthattheprovidedmountpathiscorrectandthat",
        "full_action": "Confirmthattheprovidedmountpathiscorrectandthat\nthepathisrightlymounted(UNIX)orOracledirectNFSfile(Windows)hasthe\ncorrectentries.ReviewtheNetBackupdebuglogs(nborair)formoreinformation."
    },
    "5443": {
        "code": 5443,
        "desc": "BackupIDcannotbeusedforOracleinstantrecovery.",
        "first_action": "Usethenboraircommandwith-list_imagesoptionto",
        "full_action": "Usethenboraircommandwith-list_imagesoptionto\nviewwhichimagesshouldbeusedforinstantrecoveryandspecifyadifferent\nbackupID."
    },
    "5444": {
        "code": 5444,
        "desc": "TheNetBackupappliancecredentialsretrievalwasunsuccessful.",
        "first_action": "ReviewtheNetBackupapplianceerrormessagelog,the",
        "full_action": "ReviewtheNetBackupapplianceerrormessagelog,the\nNetBackup Appliance Troubleshooting Guide,orcontacttheNetBackupappliance\nadministratorforhelp."
    },
    "5445": {
        "code": 5445,
        "desc": "Oracleinstantrecoverysharecannotbeusedforbackupoperations.",
        "first_action": "ACopilotinstantrecoverysharecannotbeusedina",
        "full_action": "ACopilotinstantrecoverysharecannotbeusedina\nbackuppolicy."
    },
    "5446": {
        "code": 5446,
        "desc": "Partialsuccess-backupofoneormoreoftherequestedshares unsuccessful.",
        "first_action": "Reviewthedetailedstatusofthebackupjobandthe",
        "full_action": "Reviewthedetailedstatusofthebackupjobandthe\nbpdbsboradebuglogs."
    },
    "5447": {
        "code": 5447,
        "desc": "CouldnotresolveappliancehostnamefromIPaddress.",
        "first_action": "UpdatetheNetBackupserverlistormediaserverlistto",
        "full_action": "UpdatetheNetBackupserverlistormediaserverlistto\nusetheappliancehostname."
    },
    "5448": {
        "code": 5448,
        "desc": "Couldnotmatchtheappliancetoaserverintheclient’sserverlist.",
        "first_action": "Addtheappliancehostnametotheclient’sserverlist.",
        "full_action": "Addtheappliancehostnametotheclient’sserverlist."
    },
    "5449": {
        "code": 5449,
        "desc": "Thescriptisnotapprovedforexecution. 708NetBackupstatuscodes NetBackup status codes",
        "first_action": "Movethescripttothedefaultlocationoraddthepathas",
        "full_action": "Movethescripttothedefaultlocationoraddthepathas\nanauthorizedlocationusingthe nbsetconfigor bpsetconfigcommand.The\ndefaultlocationforUNIXis: /usr/openv/netbackup/ext/db_ext.Thedefault\nlocationforWindowsis: install_path\\netbackup\\dbext."
    },
    "5450": {
        "code": 5450,
        "desc": "Noscriptsorpathsareapprovedforexecutiononthisclient.",
        "first_action": "Consulttheclientadministratorforinformationastowhy",
        "full_action": "Consulttheclientadministratorforinformationastowhy\nnonewassetonthisclient."
    },
    "5451": {
        "code": 5451,
        "desc": "Thescriptisstoredinaremotelocation.",
        "first_action": "Movethescripttoalocalauthorizedlocationforexecution.",
        "full_action": "Movethescripttoalocalauthorizedlocationforexecution."
    },
    "5452": {
        "code": 5452,
        "desc": "Thescriptcannotbeaccessedforexecution.",
        "first_action": "Confirmthatthescriptanditslocationareonthelocal",
        "full_action": "Confirmthatthescriptanditslocationareonthelocal\nsystemandNetBackupcanaccessthescript.ForWindowsclients,besuretoverify\nthattheuserrunningtheNetBackupclientservicehas readand execute\npermissionsforthescript."
    },
    "5453": {
        "code": 5453,
        "desc": "ThediscoveredDatabaseIDorDatabaseUniqueNamedidnotmatch theIDorNamethatwasexpectedorprovided.",
        "first_action": "ConfirmthattheregisteredRACdatabasehasallthe",
        "full_action": "ConfirmthattheregisteredRACdatabasehasallthe\ncorrectinformation.Reviewthescanname,servicename,port,DBID,uniquename,\nandanythingelsethatwasprovided.Retrytheoperation."
    },
    "5454": {
        "code": 5454,
        "desc": "TheclientisnotpartofthespecifiedRACcluster.",
        "first_action": "RunthecommandfromaclientthatispartoftheRAC",
        "full_action": "RunthecommandfromaclientthatispartoftheRAC\ncluster."
    },
    "5455": {
        "code": 5455,
        "desc": "TheOraclebackupdidnotstart.",
        "first_action": "Checkthatyourdatabaseandthefilesystemareina",
        "full_action": "Checkthatyourdatabaseandthefilesystemareina\nnormalstate.Confirmthattherearenomemoryconstraints,lockedfiles,rogue\nprocesses,oranyotherissuesthatcanpreventabackup.Reviewerrorlogsif\npossible.Oncethesystemisverifiedfunctional,retrytheOraclebackup.Iftheissue\npersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue"
    },
    "5456": {
        "code": 5456,
        "desc": "NoOracleRACinstanceconnections. 710NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifythatoneormoreOracleRACinstancesareupandrunningandcanbe",
        "full_action": "Retrythebackupafteryouverifythefollowing:\n■ VerifythatoneormoreOracleRACinstancesareupandrunningandcanbe\nconnectedto.\n■ VerifythecredentialsthatareusedtoconnecttotheOracleRACinstanceare\ncorrectinNetBackup."
    },
    "5457": {
        "code": 5457,
        "desc": "Databasemustnotcontainanydatafilesthatareinbackupmode.",
        "first_action": "NetBackupfailsanyjobswhereOracledatafilesare",
        "full_action": "NetBackupfailsanyjobswhereOracledatafilesare\ndetectedtobeinbackupmode.Taketheaffecteddatafileoutofbackupmodeand\nre-runthebackup."
    },
    "5458": {
        "code": 5458,
        "desc": "Thecollectionandbackupofmetadatawasunsuccessful.",
        "first_action": "Examinethe bpdbsboraand dbclientlogsontheclient",
        "full_action": "Examinethe bpdbsboraand dbclientlogsontheclient\n(Oracleserver)todeterminethecauseofthefailure."
    },
    "5459": {
        "code": 5459,
        "desc": "OracleandDB2templatesarenotsupported.",
        "first_action": "Oraclebackups:",
        "full_action": "YoumustconvertthetemplateintoanOracleIntelligent\nPolicy(OIP),scriptsforOracle,orscriptsforDB2inthefollowingways:\nOracletemplates:\n■ Oraclebackups:\n■ ConvertthepolicyandtemplateintoanOracleIntelligentPolicy(OIP)using\ntheNetBackupAdministrationConsoleortheNetBackupwebUI.Thisoption\nistheonethatisrecommended.\n■ ConvertthetemplateintoanRMANbackupscript.Replacethetemplatein\nthepolicywiththisnewbackupscript.\n■ Oraclerestores:\n■ ConvertthetemplateintoanRMANrestorescript.\nDB2templates:\n■ DB2backup\n■ ConvertthebackuptemplateintoaDB2backupscript.Replacethetemplate\ninthepolicywiththisnewbackupscript.\n■ DB2restores:\n■ ConvertthetemplateintoaDB2restorescript."
    },
    "5461": {
        "code": 5461,
        "desc": "NodatafilecopieswerefoundontheNFSshare.",
        "first_action": "AnRMANcrosscheckmustbeperformed.",
        "full_action": "AnRMANcrosscheckmustbeperformed."
    },
    "5462": {
        "code": 5462,
        "desc": "TheOraclecloneoperationwasunsuccessful.",
        "first_action": "Reviewthejobdetailstoseewhatfailed.Youcanalso",
        "full_action": "Reviewthejobdetailstoseewhatfailed.Youcanalso\nreviewthebphdb,bpdbsbora,anddbclientlogsontheclient(Oracleserver)and\nNBARS(NetBackupprimaryserver)formoredetails."
    },
    "5464": {
        "code": 5464,
        "desc": "Datacorruptionwasdetectedinthedatabaseduringbackup.",
        "first_action": "Reviewthedatabaseforcorruption.",
        "full_action": "Performthefollowingasappropriate:\n■ Reviewthedatabaseforcorruption.\nIfcorruptionisconfirmed,restorethedatabasefromthemostrecentbackup\nyouknowisgood.\n■ Validatethebackupintegritybeforeyourestorethedatabases.\n■ Investigatetherootcauseofthecorruptionandimplementpreventivemeasures\nlikeregularbackupsandintegritychecks."
    },
    "5500": {
        "code": 5500,
        "desc": "Targetdestinationwasnotprovidedtorecovertheobject.",
        "first_action": "Add cloudObjectStoreRecoveryDestinationinthe",
        "full_action": "Add cloudObjectStoreRecoveryDestinationinthe\nrecoveryAPI.Formoreinformation,gototheSORTwebsite\n(https://sort.veritas.com/),andunder Supported Productsselect NetBackup.\nThensearchfor NetBackup Recovery API."
    },
    "5501": {
        "code": 5501,
        "desc": "Bucketnamemustbespecified.",
        "first_action": "AddthetargetbucketnameintherecoveryAPI.Formore",
        "full_action": "AddthetargetbucketnameintherecoveryAPI.Formore\ninformation,gototheSORTwebsite(https://sort.veritas.com/),andunder Supported\nProductsselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5502": {
        "code": 5502,
        "desc": "Providernamemustbespecified.",
        "first_action": "AddtheprovidernameintherecoveryAPI.Formore",
        "full_action": "AddtheprovidernameintherecoveryAPI.Formore\ninformation,gototheSORTwebsite(https://sort.veritas.com/),andunder Supported\nProductsselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5503": {
        "code": 5503,
        "desc": "Cloudobjectstoreaccountmustbespecified.",
        "first_action": "Addthecloudobjectstoreaccountnameintherecovery",
        "full_action": "Addthecloudobjectstoreaccountnameintherecovery\nAPI.Formoreinformation,gototheSORTwebsite(https://sort.veritas.com/),and\nunder Supported Productsselect NetBackup.Thensearchfor NetBackup\nRecovery API."
    },
    "5504": {
        "code": 5504,
        "desc": "Object/Blobstypemustbespecified.",
        "first_action": "Addvalid Object/BlobstypeintherecoveryAPI.For",
        "full_action": "Addvalid Object/BlobstypeintherecoveryAPI.For\nmoreinformation,gototheSORTwebsite(https://sort.veritas.com/),andunder\nSupported Productsselect NetBackup.Thensearchfor NetBackup Recovery\nAPI."
    },
    "5505": {
        "code": 5505,
        "desc": "Recoverytypemustbespecifiedaspartofrecoveryrequest.",
        "first_action": "AddavalidrecoverytypeintherecoveryAPI.Formore",
        "full_action": "AddavalidrecoverytypeintherecoveryAPI.Formore\ninformation,gototheSORTwebsite(https://sort.veritas.com/),andunder Supported\nProductsselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5506": {
        "code": 5506,
        "desc": "Recovery Object/Blobsmustbespecified.",
        "first_action": "Addrecovery Object/Blobsif includeAllisfalse.For",
        "full_action": "Addrecovery Object/Blobsif includeAllisfalse.For\nmoreinformation,gototheSORTwebsite(https://sort.veritas.com/),andunder\nSupported Productsselect NetBackup.Thensearchfor NetBackup Recovery\nAPI."
    },
    "5507": {
        "code": 5507,
        "desc": "Recovery Object/Blobssourcenotprovided. 715NetBackupstatuscodes NetBackup status codes",
        "first_action": "Addthe Object/BlobssourceintherecoveryAPI.For",
        "full_action": "Addthe Object/BlobssourceintherecoveryAPI.For\nmoreinformation,gototheSORTwebsite(https://sort.veritas.com/),andunder\nSupported Productsselect NetBackup.Thensearchfor NetBackup Recovery\nAPI."
    },
    "5508": {
        "code": 5508,
        "desc": "Nodestinationdetailsprovidedaspartofrecoveryrequest.",
        "first_action": "AddtherecoverydestinationdetailsintherecoveryAPI.",
        "full_action": "AddtherecoverydestinationdetailsintherecoveryAPI.\nFormoreinformation,gototheSORTwebsite(https://sort.veritas.com/),andunder\nSupported Productsselect NetBackup.Thensearchfor NetBackup Recovery\nAPI."
    },
    "5509": {
        "code": 5509,
        "desc": "Specifiedrecoverytypeisnotvalid.",
        "first_action": "AddavalidrecoverytypeintherecoveryAPI.Formore",
        "full_action": "AddavalidrecoverytypeintherecoveryAPI.Formore\ninformation,gototheSORTwebsite(https://sort.veritas.com/),andunder Supported\nProductsselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5510": {
        "code": 5510,
        "desc": "Specifiedproviderisnotvalid.",
        "first_action": "AddavalidprovidernameintherecoveryAPI.Formore",
        "full_action": "AddavalidprovidernameintherecoveryAPI.Formore\ninformation,gototheSORTwebsite(https://sort.veritas.com/),andunder Supported\nProductsselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5511": {
        "code": 5511,
        "desc": "Thespecified Object/Blobsvalueisinvalid.",
        "first_action": "AddavalidObject/BlobsvalueintherecoveryAPI.For",
        "full_action": "AddavalidObject/BlobsvalueintherecoveryAPI.For\nmoreinformation,gototheSORTwebsite(https://sort.veritas.com/),andunder\nSupported Productsselect NetBackup.Thensearchfor NetBackup Recovery\nAPI."
    },
    "5512": {
        "code": 5512,
        "desc": "Cannotretrieveanyobjectswiththespecifiedprefix.",
        "first_action": "AddavalidprefixintherecoveryAPI.Formoreinformation,",
        "full_action": "AddavalidprefixintherecoveryAPI.Formoreinformation,\ngototheSORTwebsite(https://sort.veritas.com/),andunder Supported Products\nselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5513": {
        "code": 5513,
        "desc": "Invaliddestinationbucketnameprovided.",
        "first_action": "AddavalidbucketintherecoveryAPI.Formore",
        "full_action": "AddavalidbucketintherecoveryAPI.Formore\ninformation,gototheSORTwebsite(https://sort.veritas.com/),andunder Supported\nProductsselect NetBackup.Thensearchfor NetBackup Recovery API."
    },
    "5514": {
        "code": 5514,
        "desc": "Specifieddestination object/Prefixnameisnotvalid. 717NetBackupstatuscodes NetBackup status codes",
        "first_action": "Addavalid object/PrefixnameintherecoveryAPI.",
        "full_action": "Addavalid object/PrefixnameintherecoveryAPI.\nFormoreinformation,gototheSORTwebsite(https://sort.veritas.com/),andunder\nSupported Productsselect NetBackup.Thensearchfor NetBackup Recovery\nAPI."
    },
    "5517": {
        "code": 5517,
        "desc": "EithertheNetBackupversionortheoperatingsystemoftherecovery hostdoesnotmeettheminimumrequirements.",
        "first_action": "ReviewtheoperatingsystemandversionoftheNetBackupmediaserver.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheoperatingsystemandversionoftheNetBackupmediaserver.\n■ IfthemediaserverisRHEL,youmustuseNetBackupversion10.1orlater.\n■ IfthemediaserverisSUSE,youmustuseNetBackupversionis11.0.0.1\norlater.\n■ Iftheconfigurationdoesnotmeettheserequirements,eitherupgradethe\nNetBackupmediaserverormigratethemediaservertoasupportedoperating\nsystem.\n■ Afteryoumaketherequiredchanges,reconfiguretheCloudobjectstore\ncredentialsandretrytheoperation."
    },
    "5532": {
        "code": 5532,
        "desc": "Cannotretrievestorageunitinformation.",
        "first_action": "Ensurethatthestorageunitisupandrunning.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthestorageunitisupandrunning.\n■ Restartthemediaserveronwhichthestorageunitisconfigured."
    },
    "5533": {
        "code": 5533,
        "desc": "Thestorageunit ANYisnotsupportedforCloudobjectstoredynamic multistreaming.",
        "first_action": "Selectaspecific Policy storageoption.Donotselectthe",
        "full_action": "Selectaspecific Policy storageoption.Donotselectthe\noption ANY."
    },
    "5534": {
        "code": 5534,
        "desc": "Cannotcompletethebackupbecauseofaninvalidinput.",
        "first_action": "Reviewthe Activity monitorforthereasonforfailureand",
        "full_action": "Reviewthe Activity monitorforthereasonforfailureand\ntakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "5535": {
        "code": 5535,
        "desc": "Failedtostopbackupoperation.",
        "first_action": "ReviewtheActivitymonitorforthecauseofthefailure.",
        "full_action": "ReviewtheActivitymonitorforthecauseofthefailure.\nConfirmthatthebackupimagewascreatedandisrecoverable.NetBackup\nautomaticallycleansthestaledata.Ifthebackupimagewascreatedandis\nrecoverable,nofurtheractionisrequired."
    },
    "5536": {
        "code": 5536,
        "desc": "FailedtoopentheSQLitedatabase.",
        "first_action": "Confirmthatthetemporarydatabaseisaccessibleand",
        "full_action": "Confirmthatthetemporarydatabaseisaccessibleand\nthattheNetBackupuserhasthenecessarypermissions.Thenretrythebackup."
    },
    "5537": {
        "code": 5537,
        "desc": "Incorrectreadorwritepermissionsarespecifiedforthedownloadstaging path.",
        "first_action": "ConfirmthattheNetBackupuserhasthecorrect",
        "full_action": "ConfirmthattheNetBackupuserhasthecorrect\npermissionstoreadandwritetheretrythebackup."
    },
    "5538": {
        "code": 5538,
        "desc": "Incorrectownershipisspecifiedforthedownloadstagingpath.",
        "first_action": "ProvidethecorrectownershiptotheNetBackupuserfor",
        "full_action": "ProvidethecorrectownershiptotheNetBackupuserfor\nthetemporarystagingarea.TheNetBackupusermusthaveread,write,andrun\npermissionstothespecifiedfolder.Thenretrythebackup."
    },
    "5540": {
        "code": 5540,
        "desc": "Backupperformanceisslowedasthestagingspacenearscapacity.",
        "first_action": "Increasetheamountofstoragespaceavailableatthe",
        "full_action": "Increasetheamountofstoragespaceavailableatthe\nstaginglocation."
    },
    "5541": {
        "code": 5541,
        "desc": "Insufficientspaceatthespecifiedstaginglocation.",
        "first_action": "Confirmthatthestaginglocationhassufficientspaceand",
        "full_action": "Confirmthatthestaginglocationhassufficientspaceand\nthenretrytheoperation."
    },
    "5542": {
        "code": 5542,
        "desc": "Theheartbeatlisteningservicehastimedout.",
        "first_action": "Reviewthe Activity monitorforthecausesofthefailure",
        "full_action": "Reviewthe Activity monitorforthecausesofthefailure\nandtakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "5543": {
        "code": 5543,
        "desc": "TheCloudobjectstorebackupencounteredaninternalerror.",
        "first_action": "Reviewthe Activity monitorforthecausesofthefailure",
        "full_action": "Reviewthe Activity monitorforthecausesofthefailure\nandtakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "5544": {
        "code": 5544,
        "desc": "Backupfailedaserroroccurredwhilefetchinglatestlogobject.",
        "first_action": "Reviewthe Activity monitorforthecausesofthefailure",
        "full_action": "Reviewthe Activity monitorforthecausesofthefailure\nandtakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "5545": {
        "code": 5545,
        "desc": "BackupfailedasNetBackupcannotparserecordsfromthelogobject.",
        "first_action": "Reviewthe Activity monitorforthecausesofthefailure",
        "full_action": "Reviewthe Activity monitorforthecausesofthefailure\nandtakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "5546": {
        "code": 5546,
        "desc": "Cannotretrievethebucketlogginginformationfromthesourcebucket.",
        "first_action": "Reviewtheconfigurationsforthecausesofthefailure",
        "full_action": "Reviewtheconfigurationsforthecausesofthefailure\nandtakeappropriatecorrectiveaction.Thenretrythebackup."
    },
    "5547": {
        "code": 5547,
        "desc": "Backupfailedduetoaninvalidmarker,orerror(s)inreading,writing,or extractingmarkerdata.",
        "first_action": "Ensurethatbucketloggingisenabled,confirmthatthe",
        "full_action": "Ensurethatbucketloggingisenabled,confirmthatthe\npolicyisproperlysetonthetargetbucket,andretrythebackup."
    },
    "5548": {
        "code": 5548,
        "desc": "Anerroroccurredwhilefetchingcloudobjectproperties. 722NetBackupstatuscodes NetBackup status codes",
        "first_action": "Checktheconfiguration,resolvetheissue,andretrythe",
        "full_action": "Checktheconfiguration,resolvetheissue,andretrythe\nbackup."
    },
    "5549": {
        "code": 5549,
        "desc": "Cannotvalidatebucketlogginginformation.",
        "first_action": "Eachsourcebucketmusthaveauniqueprefix.Theprefixcannotbeempty.",
        "full_action": "Checktheconfigurationandretrythebackupoperation.\nConfigurationsshouldbelike:\n■ Eachsourcebucketmusthaveauniqueprefix.Theprefixcannotbeempty.\n■ The LoggingTypeattributemustbe Journal.\n■ Setthe TargetObjectKeyFormatattributeas PartitionedPrefix.\n■ Setthe PartitionDateSourceattributeas EventTime."
    },
    "5576": {
        "code": 5576,
        "desc": "Themaximumnumberofconcurrentjobsspecifiedforastorageunit, mustbegreaterthanorequaltothenumberofstreamsspecifiedinthepolicy.",
        "first_action": "Increasetheconcurrentjobssettingforthestorageunit",
        "full_action": "Increasetheconcurrentjobssettingforthestorageunit\ntomatchthenumberofstreamsspecifiedinthepolicy."
    },
    "5577": {
        "code": 5577,
        "desc": "Cannotparsethespecifiedfieldorobject.",
        "first_action": "Checkthe Activity monitorfortheexactreasonforthe",
        "full_action": "Checkthe Activity monitorfortheexactreasonforthe\nfailure.Resolvetheissue,thenretrythebackup."
    },
    "5578": {
        "code": 5578,
        "desc": "CannotretrievetheimageinfofromNetBackupdatabaseforthespecified fieldorobject.",
        "first_action": "Checkthe Activity monitorfortheexactreasonfor",
        "full_action": "Checkthe Activity monitorfortheexactreasonfor\nmissingdata.Resolvetheissue,thenretrythebackup."
    },
    "5579": {
        "code": 5579,
        "desc": "Fallingbacktoobjectlistingforchangedetection,notconsideringobject changetrackingforthisbucket,specifiedinthepolicy.",
        "first_action": "Thereisnoworkaroundforthisissue.Forallthesereasons,",
        "full_action": "Thereisnoworkaroundforthisissue.Forallthesereasons,\nNetBackupusesobjectlistingforchangedetection.NetBackupwillreverttoobject\nchangetrackingforthesubsequentbackups."
    },
    "5580": {
        "code": 5580,
        "desc": "Thespecifiedfailoverstrategyforthestorageunitgroupisincompatible withtheCloudobjectstorepolicy,withdynamicmultistreaming.",
        "first_action": "UseacompatiblestorageunitgroupwiththeCloudobject",
        "full_action": "UseacompatiblestorageunitgroupwiththeCloudobject\nstorepolicy.\nTo change storage unit selection\n1 IntheNetBackupUI,ontheleftclick Storage,andthenclick Storage units.\nClickthe Storage unit grouptab.\n2 Click Addtoaddanewstorageunit,oreditanexistingone.\n3 Under Storage unit selectionoptions,selectanyoftheseoptionsasrequired:\nPrioritized, Round Robin,or Media Server Load Balancing.\nRetrythebackup."
    },
    "5581": {
        "code": 5581,
        "desc": "Cannotparsethefailedobjectfile.",
        "first_action": "Checkthe Activity monitorfortheexactreasonforthe",
        "full_action": "Checkthe Activity monitorfortheexactreasonforthe\nfailure.Resolvetheissue,thenretrythebackup."
    },
    "5582": {
        "code": 5582,
        "desc": "Cannotretrieveimagehandle.",
        "first_action": "Checkthe Activity monitorfortheexactreasonforthe",
        "full_action": "Checkthe Activity monitorfortheexactreasonforthe\nfailure.Resolvetheissue,thenretrythebackup."
    },
    "5626": {
        "code": 5626,
        "desc": "Afteryouupgradeboththesourceandthetargetmasterserver,you mustupdatethetrustrelationshiponbothoftheservers.Afteryouupdatethetrust relationship,youcanmakeconfigurationchangesrelatedtothetrustedmaster servers.",
        "first_action": "domainname domain_name -username username -fpfile filename",
        "full_action": "Runoneofthefollowingcommandsonboththesource\nandthetargetmasterserver.\nRunthefollowingcommandifyouareusingusercredentials;youarepromptedto\nprovidethepassword:\nnbseccmd -setuptrustedmaster -update -masterserver\nmaster_server_name -remotemasterserver remote_master_server\n-domainname domain_name -username username -fpfile filename\nRunthefollowingcommandifyouareusinganauthorizationtoken;youare\npromptedtoprovidethetoken:\nnbseccmd -setuptrustedmaster -update -masterserver\nmaster_server_name -remotemasterserver remote_master_server\n-domainname domain_name -fpfile filename\nRunthefollowingcommandifyouareusingtheanswerfile:\nnbseccmd -setuptrustedmaster -update -info answer_file\nFormoreinformationaboutthenbseccmdcommand,seetheNetBackupCommands\nReferenceGuide."
    },
    "5631": {
        "code": 5631,
        "desc": "ThesourcemasterserverusesaNetBackupCA-signedcertificateand thetargetmasterserverusesanexternalCA-signedcertificate.Configurean externalcertificateonthesourcemasterserver,whichshouldbecompatiblewith thetargetmasterserver. 726NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethatyouhaveconfiguredanexternalcertificate",
        "full_action": "Ensurethatyouhaveconfiguredanexternalcertificate\nonthesourcemasterserverthatiscompatiblewiththetargetmasterserver."
    },
    "5761": {
        "code": 5761,
        "desc": "FailedtoinitializeWindowsSocketlibrary",
        "first_action": "None",
        "full_action": "None"
    },
    "5762": {
        "code": 5762,
        "desc": "PeerisnotaNetBackupMasterorMediaServer",
        "first_action": "VerifythattherequestingNetBackupserverisindeedthe",
        "full_action": "VerifythattherequestingNetBackupserverisindeedthe\nmasterserverasrecognizedbytheNetBackuphostreturningthisstatuscode."
    },
    "5763": {
        "code": 5763,
        "desc": "Encounterederrorduringsocketcommunication",
        "first_action": "IfNetBackupisotherwisefunctioningcorrectly,thiserror",
        "full_action": "IfNetBackupisotherwisefunctioningcorrectly,thiserror\nrequiresCohesityTechnicalSupportassistance."
    },
    "5764": {
        "code": 5764,
        "desc": "Commandspecifiedforexecutionisinvalidornotallowed",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5765": {
        "code": 5765,
        "desc": "Failedtoexecutespecifiedcommand(CreateProcessorexec)",
        "first_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,",
        "full_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,\ncontactCohesityTechnicalSupport."
    },
    "5766": {
        "code": 5766,
        "desc": "Failedtoexecutespecifiedcommand(fork)",
        "first_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,",
        "full_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,\ncontactCohesityTechnicalSupport."
    },
    "5767": {
        "code": 5767,
        "desc": "Failedtogetexitcodeofchildprocess",
        "first_action": "Ifthiserrorisnottheresultofmanualintervention,contact",
        "full_action": "Ifthiserrorisnottheresultofmanualintervention,contact\nCohesityTechnicalSupport."
    },
    "5768": {
        "code": 5768,
        "desc": "Failedtoreadcompleteoutputofexecutedcommand",
        "first_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,",
        "full_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,\ncontactCohesityTechnicalSupport."
    },
    "5769": {
        "code": 5769,
        "desc": "Failedtoreapexitcodeofchildprocess",
        "first_action": "Ifthiserrorisnottheresultofmanualintervention,contact",
        "full_action": "Ifthiserrorisnottheresultofmanualintervention,contact\nCohesityTechnicalSupport."
    },
    "5770": {
        "code": 5770,
        "desc": "Failedtogetclusterconfiguration",
        "first_action": "None",
        "full_action": "None"
    },
    "5771": {
        "code": 5771,
        "desc": "Failedtowriteoutputreceivedfromremotecommand",
        "first_action": "Ifthiserrorisnottheresultofmanualintervention,contact",
        "full_action": "Ifthiserrorisnottheresultofmanualintervention,contact\nCohesityTechnicalSupport."
    },
    "5772": {
        "code": 5772,
        "desc": "Failedtoreadunifiedloggingconfigurationfile",
        "first_action": "ChecktheexistenceandtheformatoftheVxUL",
        "full_action": "ChecktheexistenceandtheformatoftheVxUL\nconfigurationfilethatwasmentionedalongwiththeerrormessageonthespecified\nNetBackuphost."
    },
    "5773": {
        "code": 5773,
        "desc": "Failedtogetvirtualnameofprimaryserver",
        "first_action": "None",
        "full_action": "None"
    },
    "5774": {
        "code": 5774,
        "desc": "Specifiedlogsarenotvalid",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5775": {
        "code": 5775,
        "desc": "Invalidoptionspecified",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5776": {
        "code": 5776,
        "desc": "Failedtospawnnewprocess",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5777": {
        "code": 5777,
        "desc": "Failedtocreatestagingdirectoryonprimaryserver",
        "first_action": "Verifythatthespecifiedpathalreadyexists.Ifnot,tryto",
        "full_action": "Verifythatthespecifiedpathalreadyexists.Ifnot,tryto\ncreateitmanually."
    },
    "5778": {
        "code": 5778,
        "desc": "FailedtoreadLoggingAssistantdatabase",
        "first_action": "CheckpermissionsoftheLoggingAssistantdatabasefile:",
        "full_action": "CheckpermissionsoftheLoggingAssistantdatabasefile:\nUNIX: /usr/openv/var/global/logasst.db\nWindows: <Install Path>\\Veritas\\NetBackup\\var\\global\\logasst.db"
    },
    "5779": {
        "code": 5779,
        "desc": "FailedtolockLoggingAssistantdatabase",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5780": {
        "code": 5780,
        "desc": "Failedtosetnon-inheritflagondatabasefilehandle",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5781": {
        "code": 5781,
        "desc": "FailedtopreparetosaveLoggingAssistantdatabase",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5782": {
        "code": 5782,
        "desc": "FailedtostarttowriteLoggingAssistantdatabase",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5783": {
        "code": 5783,
        "desc": "FailedtosaveLoggingAssistantdatabase",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5784": {
        "code": 5784,
        "desc": "Failedtoaccessorwritethereadmeorprogressfile",
        "first_action": "Pleasecheckthespecifiedpath.",
        "full_action": "Pleasecheckthespecifiedpath."
    },
    "5786": {
        "code": 5786,
        "desc": "LoggingAssistantrecorddoesnotexist",
        "first_action": "RefreshtheLoggingAssistantGUI,thencheckifthe",
        "full_action": "RefreshtheLoggingAssistantGUI,thencheckifthe\nrecordhasbeendeleted."
    },
    "5787": {
        "code": 5787,
        "desc": "LoggingAssistantrecordalreadyexists",
        "first_action": "None",
        "full_action": "None"
    },
    "5788": {
        "code": 5788,
        "desc": "DebuglogginghasnotbeensetupforLoggingAssistantrecord",
        "first_action": "RefreshtheLoggingAssistantGUIviewandretry.",
        "full_action": "RefreshtheLoggingAssistantGUIviewandretry."
    },
    "5789": {
        "code": 5789,
        "desc": "Failedtointerpret bpdbjobsoutputforjobdetail",
        "first_action": "Manuallyselectthedebugloggingtosetup.Contact",
        "full_action": "Manuallyselectthedebugloggingtosetup.Contact\nCohesityTechnicalSupporttoinvestigatetheJobAnalysisfailure."
    },
    "5790": {
        "code": 5790,
        "desc": "FailedtofetchPureDiskconfigurationsettingfromWindowsregistry",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5794": {
        "code": 5794,
        "desc": "Failedtocalculatedebuglogssizeforpreview",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5796": {
        "code": 5796,
        "desc": "LoggingAssistantagentencounteredfailurewritingonsockettoprimary server",
        "first_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,",
        "full_action": "RetrytheLoggingAssistantaction.Iftheproblempersists,\ncontactCohesityTechnicalSupport."
    },
    "5798": {
        "code": 5798,
        "desc": "Failedtolistdiskvolumesonprimaryserverusing bpmount",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport.\nYoumaystillbeabletomanuallyestablishfreespaceinformationandinitiatethe\nintendedactionsuchaslogcollection."
    },
    "5799": {
        "code": 5799,
        "desc": "Failedtogetdiskspaceinformationofvolumesormountpoints",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport.\nYoumaystillbeabletomanuallyestablishfreespaceinformationandinitiatethe\nintendedactionsuchaslogcollection."
    },
    "5800": {
        "code": 5800,
        "desc": "Failedtoexecute bpdbjobstofetchjobdetails",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5801": {
        "code": 5801,
        "desc": "Failedtofetchjobdetails.Checkifjobexists.",
        "first_action": "IfthespecifiedjobIDdoesexist,contactCohesityTechnical",
        "full_action": "IfthespecifiedjobIDdoesexist,contactCohesityTechnical\nSupport."
    },
    "5803": {
        "code": 5803,
        "desc": "FailedtomodifyPureDiskconfigurationfile",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5804": {
        "code": 5804,
        "desc": "FailedtomodifyJavaGUIconfigurationfile(Debug.properties)",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5805": {
        "code": 5805,
        "desc": "RemotehostNetBackupversionnotsupportedbytheLoggingAssistant",
        "first_action": "None",
        "full_action": "None"
    },
    "5806": {
        "code": 5806,
        "desc": "UnexpectedcontentsofPureDiskconfigurationfile(pdregistry.cfg)",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5807": {
        "code": 5807,
        "desc": "Failedtocopy nbcplogs/nbsuoutputfilefromremotehost",
        "first_action": "Checkthattheconnectionfromthemasterservertobpcd",
        "full_action": "Checkthattheconnectionfromthemasterservertobpcd\ncanbesetupbyusing bptestbpcd."
    },
    "5808": {
        "code": 5808,
        "desc": "FailedtoloadPBXconfigurationtochangeloglevel 736NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheexistenceandformatofthePBXconfiguration",
        "full_action": "ChecktheexistenceandformatofthePBXconfiguration\nfileandtheerrormessageonthespecifiedNetBackuphost."
    },
    "5809": {
        "code": 5809,
        "desc": "InvalidPBXDebugLogLevelspecified",
        "first_action": "SetthePBXloggingleveltoanappropriatevalue.",
        "full_action": "SetthePBXloggingleveltoanappropriatevalue."
    },
    "5811": {
        "code": 5811,
        "desc": "Temporarydirectorytouseforlogscollectiondoesnotexist",
        "first_action": "CheckthedirectorypermissionsontheNetBackuphost.",
        "full_action": "CheckthedirectorypermissionsontheNetBackuphost.\nAlsoverifythattheparentdirectoryofthespecifiedtemporarydirectoryexists."
    },
    "5812": {
        "code": 5812,
        "desc": "nbcplogsexitedwitherror",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5813": {
        "code": 5813,
        "desc": "nbcplogsdidnotcollectanylogs",
        "first_action": "Checkthatthedebuglogsonthehostareavailableto",
        "full_action": "Checkthatthedebuglogsonthehostareavailableto\ncollect.IfthedebuglogsrelevanttotheLoggingAssistantrecordexistonthehost,\ncontactCohesityTechnicalSupport."
    },
    "5814": {
        "code": 5814,
        "desc": "nbsuexitedwitherror",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "5815": {
        "code": 5815,
        "desc": "NoactivityfortheLoggingAssistantrecordisinprogress",
        "first_action": "RefreshtheLoggingAssistantGUIandretry.",
        "full_action": "RefreshtheLoggingAssistantGUIandretry."
    },
    "5816": {
        "code": 5816,
        "desc": "Collectdebuglogsoperationcanceled",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "5817": {
        "code": 5817,
        "desc": "Collect nbsuoperationcanceled.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "5819": {
        "code": 5819,
        "desc": "Canceloperationrequested",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "5820": {
        "code": 5820,
        "desc": "NotavalidLoggingAssistanttemporarydirectoryforclean-up",
        "first_action": "EnteravalidLoggingAssistanttemporarydirectoryand",
        "full_action": "EnteravalidLoggingAssistanttemporarydirectoryand\nretrytheoperation.Iftheissuepersists,visitsupport.veritas.com.TheCohesity\nTechnicalSupportwebsitesiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "5821": {
        "code": 5821,
        "desc": "Failedtogetpolicydetails",
        "first_action": "Iftheassociatedpolicydoesexist,pleasecontactCohesity",
        "full_action": "Iftheassociatedpolicydoesexist,pleasecontactCohesity\nTechnicalSupport."
    },
    "5902": {
        "code": 5902,
        "desc": "Fingerprintofthecertificatecouldnotbegenerated.",
        "first_action": "Runthe nbcertcmd -getCACertificatecommandand",
        "full_action": "Runthe nbcertcmd -getCACertificatecommandand\ntrytogeneratetheCAcertificateagain."
    },
    "5903": {
        "code": 5903,
        "desc": "CAcertificatecouldnotbeverified.",
        "first_action": "TheNetBackuphostmusttrusttheCA.CheckiftheCA",
        "full_action": "TheNetBackuphostmusttrusttheCA.CheckiftheCA\ncertificatewasaddedtothetruststorewiththe nbcertcmd -listCACertDetails\ncommand.Runthenbcertcmd -getCACertificatecommandtoaddthecertificate\ntothetruststore.\nIfthetruststorehasmultiplecertificateswiththesame(generic)name,contact\nCohesityTechnicalSupport."
    },
    "5904": {
        "code": 5904,
        "desc": "Internalerror.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5905": {
        "code": 5905,
        "desc": "ThehostIDisnotvalid. 740NetBackupstatuscodes NetBackup status codes",
        "first_action": "listCertDetailscommand.IfthespecifiedNetBackuphostispartofmultiple",
        "full_action": "CheckthespecifiedhostIDusingthe nbcertcmd\n-listCertDetailscommand.IfthespecifiedNetBackuphostispartofmultiple\nNetBackupdomains,ensurethatyouareprovidingthecorrecthostIDthat\ncorrespondstothespecifiedNetBackupdomain."
    },
    "5906": {
        "code": 5906,
        "desc": "Thetokenisnotvalid.",
        "first_action": "Redotheaction.Iftheproblemcontinues,saveallofthe",
        "full_action": "Redotheaction.Iftheproblemcontinues,saveallofthe\nerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5907": {
        "code": 5907,
        "desc": "Unknownresourcerequested.",
        "first_action": "Verifythecertificatedetailsthatyouprovided.Detailscan",
        "full_action": "Verifythecertificatedetailsthatyouprovided.Detailscan\nincludeaserialnumber,hostID,orhostname."
    },
    "5908": {
        "code": 5908,
        "desc": "Unknownerroroccurred.",
        "first_action": "Savetheerrorloginformationforthe nbcertlogand",
        "full_action": "Savetheerrorloginformationforthe nbcertlogand\ncontactCohesityTechnicalSupport."
    },
    "5909": {
        "code": 5909,
        "desc": "Tokendoesnotexistforthistokenvalue.",
        "first_action": "Providethecorrecttokenvalueandreruntheoperation.",
        "full_action": "Providethecorrecttokenvalueandreruntheoperation."
    },
    "5910": {
        "code": 5910,
        "desc": "Hostnameisnotspecified.",
        "first_action": "Reruntheoperation.Iftheproblemcontinues,saveallof",
        "full_action": "Reruntheoperation.Iftheproblemcontinues,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5913": {
        "code": 5913,
        "desc": "Atokenwiththisnamealreadyexists.",
        "first_action": "Provideanewnameandthenrecreatethetoken.",
        "full_action": "Provideanewnameandthenrecreatethetoken."
    },
    "5914": {
        "code": 5914,
        "desc": "Thesecurityserviceisnotavailable.",
        "first_action": "Checkthenetworkconnectivityofthehostonwhichyou",
        "full_action": "Checkthenetworkconnectivityofthehostonwhichyou\nareperformingtheoperation.ContacttheNetBackupadministratortocorrectthe\nstatusoftheNetBackupwebservice."
    },
    "5915": {
        "code": 5915,
        "desc": "Requesttimedout.",
        "first_action": "Checkthenetworkconnectivityofthehostonwhichyou",
        "full_action": "Checkthenetworkconnectivityofthehostonwhichyou\nareperformingtheoperation.ContacttheNetBackupadministratortocorrectthe\nstatusoftheNetBackupwebservice."
    },
    "5916": {
        "code": 5916,
        "desc": "Tokennameisnotspecified.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5917": {
        "code": 5917,
        "desc": "Thereissuetokencannothavetheusagecountgreaterthanone.",
        "first_action": "Amulti-usetokencannotbeassociatedwiththehost.The",
        "full_action": "Amulti-usetokencannotbeassociatedwiththehost.The\nre-issuetokencannotbeamulti-usetoken.Takeappropriateactionandgenerate\ntherequiredtoken."
    },
    "5918": {
        "code": 5918,
        "desc": "Themaximumusagecountforthetokenshouldbeprovidedwithinthe validrange,whichisfrom1to99999.",
        "first_action": "Selectavalidusagecount.",
        "full_action": "Selectavalidusagecount."
    },
    "5919": {
        "code": 5919,
        "desc": "Validityperiodspecifiedforthistokenisnotvalid.Themaximumvalidity periodthatyoucanspecifyis999days.",
        "first_action": "Selectavalidperiod.",
        "full_action": "Selectavalidperiod."
    },
    "5920": {
        "code": 5920,
        "desc": "Thespecifiedtokenisassociatedwithadifferenthostname.",
        "first_action": "Verifythatyouareusingthecorrecttoken.Ifthespecified",
        "full_action": "Verifythatyouareusingthecorrecttoken.Ifthespecified\nNetBackuphostisassociatedwithmultipleNetBackupdomains,ensurethatyou\nareusingthetokenthatcorrespondstotheappropriateNetBackupdomain."
    },
    "5921": {
        "code": 5921,
        "desc": "ThespecifiedtokenisassociatedwithadifferenthostID.",
        "first_action": "Verifythatyouareusingthecorrecttoken.",
        "full_action": "Verifythatyouareusingthecorrecttoken."
    },
    "5922": {
        "code": 5922,
        "desc": "Thereissuetokencannotbeassociatedwiththehostname.",
        "first_action": "UseeitherthehostIDorthehostnameandtryto",
        "full_action": "UseeitherthehostIDorthehostnameandtryto\nregeneratethetoken."
    },
    "5925": {
        "code": 5925,
        "desc": "Therequireddataismissing.",
        "first_action": "Ensurethatalloftherequiredinputsprovidedarecorrect",
        "full_action": "Ensurethatalloftherequiredinputsprovidedarecorrect\nandretrytheoperation.Iftheproblemcontinues,savealloftheerrorloginformation\nandcontactCohesityTechnicalSupport."
    },
    "5926": {
        "code": 5926,
        "desc": "Certificatesigningrequestisnotvalid.",
        "first_action": "Regeneratethecertificaterequestfile,reruntheoperation,",
        "full_action": "Regeneratethecertificaterequestfile,reruntheoperation,\nandensurethatthedatahasnotchangedintransit."
    },
    "5927": {
        "code": 5927,
        "desc": "Thespecifiedfilecouldnotbeopened.",
        "first_action": "Useavalidfilenameandtrytoopenthefileorcheck",
        "full_action": "Useavalidfilenameandtrytoopenthefileorcheck\npermissions."
    },
    "5929": {
        "code": 5929,
        "desc": "ThecertificateisnotintheActivestate,soitcannotberenewed.",
        "first_action": "Sendthecertificatere-issuerequestafterperforming",
        "full_action": "Sendthecertificatere-issuerequestafterperforming\ncorrectiveactions.Ifyouwanttousethesamecredential(keypair),thenthenew\ncertificatecanbegeneratedusingthere-issuetoken.Youcanusethefollowing\ncommand:\nnbcertcmd -getCertificate\nIfyouplantochangecredentials,seetheNetBackupSecurityandEncryptionGuide\nforworkflowdetails."
    },
    "5930": {
        "code": 5930,
        "desc": "Therequestcouldnotbeauthorized.",
        "first_action": "logintype WEBcommandtogetawebauthenticationtoken.",
        "full_action": "Useare-issuetokenwiththenbcertcmd -getCertificate\ncommand.Iftheuserhasnotbeenauthenticated,usethe bpnbat -login\n-logintype WEBcommandtogetawebauthenticationtoken."
    },
    "5931": {
        "code": 5931,
        "desc": "ThehostIDisempty.",
        "first_action": "Resendtherequest.Iftheproblemcontinues,saveallof",
        "full_action": "Resendtherequest.Iftheproblemcontinues,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5932": {
        "code": 5932,
        "desc": "Tokenusagecountisnotset.",
        "first_action": "Generateatokenwithvalidparameters.Theallowable",
        "full_action": "Generateatokenwithvalidparameters.Theallowable\ncountisfrom1to99,999."
    },
    "5933": {
        "code": 5933,
        "desc": "Themaximumtokenusagelimithasbeenreached.",
        "first_action": "Createanewtoken.",
        "full_action": "Createanewtoken."
    },
    "5934": {
        "code": 5934,
        "desc": "Thetokenhasexpired.",
        "first_action": "Createanewtoken.",
        "full_action": "Createanewtoken."
    },
    "5936": {
        "code": 5936,
        "desc": "Thespecifiedtokennameisnotinavalidformat.",
        "first_action": "Specifyavalidtokenname.ThevalidcharactersareA-Z,",
        "full_action": "Specifyavalidtokenname.ThevalidcharactersareA-Z,\na-z,0-9,and_."
    },
    "5938": {
        "code": 5938,
        "desc": "Therevocationreasoncodeisnotvalid.",
        "first_action": "Specifyavalidreasoncodeandthentrytorevokethe",
        "full_action": "Specifyavalidreasoncodeandthentrytorevokethe\ncertificate."
    },
    "5939": {
        "code": 5939,
        "desc": "Thisrevocationreasoncodeisnotsupportedbytheserver.",
        "first_action": "Specifyavalidreasoncodeandthentrytorevokethe",
        "full_action": "Specifyavalidreasoncodeandthentrytorevokethe\ncertificate."
    },
    "5940": {
        "code": 5940,
        "desc": "Reissuetokenismandatory;pleaseprovideareissuetoken.",
        "first_action": "Generateareissuetokenfortherequiredhostandthen",
        "full_action": "Generateareissuetokenfortherequiredhostandthen\nrequestacertificatereissue.Usethefollowingcommand(orthe NetBackup\nAdministration Console)togeneratethereissuetoken:\nnbcertcmd -createToken -name name_of_token -reissue\n[-host host_name | -hostId host_id]"
    },
    "5941": {
        "code": 5941,
        "desc": "ThehostIDisnotassociatedwithanyhost.",
        "first_action": "VerifythatthespecifiedhostIDcorrespondstothespecified",
        "full_action": "VerifythatthespecifiedhostIDcorrespondstothespecified\nmasterserver.Usethenbcertcmd -listCertDetailscommandonthespecified\nNetBackuphosttofindthehostIDthatcorrespondstothespecifiedmasterserver."
    },
    "5942": {
        "code": 5942,
        "desc": "Certificatecouldnotbereadfromthelocalcertificatestore.",
        "first_action": "Theexternalcertificatethatisspecifiedin bp.conf/registryagainst",
        "full_action": "Checkifyouhaveadministratorprivilegesonthespecified\nNetBackuphost.Ifyouhavetherequiredprivileges,usethe-forceoptionwiththe\nnbcertcmd -getCertificatecommandtoregeneratetheexistingcertificate.You\nmayhavetosupplyatokenwiththiscommand,dependingonthecertificate\ndeploymentsecuritylevelsspecifiedonthemasterserver.\nIfexternalCAsignedcertificateisusedforcommunication,itmaybelostor\ncorrupted.Trythefollowing:\n■ Theexternalcertificatethatisspecifiedin bp.conf/registryagainst\nECA_CERT_PATHkeymaybelostorcorrupted.Makesurethattheprovided\ncertificatepathisinthecorrectformat.Reviewthevaluethatissetforthe\nECA_CERT_PATHconfigurationoption,checkifithastherequiredaccess\npermissions,anditisaccessible."
    },
    "5943": {
        "code": 5943,
        "desc": "Lockcannotbeacquiredonthefileforwriting.",
        "first_action": "Reruntheoperation.Iftheproblemcontinues,saveallof",
        "full_action": "Reruntheoperation.Iftheproblemcontinues,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5944": {
        "code": 5944,
        "desc": "Thehostaliaslisthasmultiplehostnames. 749NetBackupstatuscodes NetBackup status codes",
        "first_action": "Specifyasinglehostnameinthecertificatesigningrequest",
        "full_action": "Specifyasinglehostnameinthecertificatesigningrequest\nandresendtherequesttothemasterserver."
    },
    "5945": {
        "code": 5945,
        "desc": "Hostaliasisnotspecified.",
        "first_action": "Specifyahostnameinthecertificatesigningrequestand",
        "full_action": "Specifyahostnameinthecertificatesigningrequestand\nresendtherequesttothemasterserver."
    },
    "5946": {
        "code": 5946,
        "desc": "Tokenismandatory;pleaseprovideatoken.",
        "first_action": "Generateanauthorizationtokenandthenrunthe",
        "full_action": "Generateanauthorizationtokenandthenrunthe\nnbcertcmd -getCertificatecommandtorequestacertificate."
    },
    "5947": {
        "code": 5947,
        "desc": "Thehostisnotregisteredwiththeserver.",
        "first_action": "Specifythecorrecthostnameoruseavalidauthorization",
        "full_action": "Specifythecorrecthostnameoruseavalidauthorization\ntokenandreruntheoperation."
    },
    "5948": {
        "code": 5948,
        "desc": "Certificatecouldnotbewrittentothelocalcertificatestore. 750NetBackupstatuscodes NetBackup status codes",
        "first_action": "Checkifyouhaveadministratorprivilegesonthegiven",
        "full_action": "Checkifyouhaveadministratorprivilegesonthegiven\nNetBackuphost.Ifyouhavetherequiredprivileges,redotheaction.Iftheproblem\ncontinues,savealloftheerrorloginformationandcontactCohesityTechnical\nSupport."
    },
    "5949": {
        "code": 5949,
        "desc": "Certificatedoesnotexist.",
        "first_action": "Ensurethattheappropriatecertificateisdeployed.See",
        "full_action": "Ensurethattheappropriatecertificateisdeployed.See\ntheNetBackupSecurityandEncryptionGuidefordetailsonhowtodeploy\ncertificates."
    },
    "5950": {
        "code": 5950,
        "desc": "Certificatealreadyexists.",
        "first_action": "Usethenbcertcmd -getCertificate -forcecommand",
        "full_action": "Usethenbcertcmd -getCertificate -forcecommand\ntooverwritetheexistingcertificate,ifrequired."
    },
    "5953": {
        "code": 5953,
        "desc": "Thecertificatedeploymentlevelisnotvalid.",
        "first_action": "Selectacertificatedeploymentlevelbetween0-2and",
        "full_action": "Selectacertificatedeploymentlevelbetween0-2and\nrerunthecommandtosetthecertificatedeploymentlevel.Formoreinformation\noncertificatedeploymentlevels,seetheNetBackupSecurityandEncryptionGuide."
    },
    "5954": {
        "code": 5954,
        "desc": "Thehostnamecouldnotberesolvedtotherequestinghost'sIPaddress.",
        "first_action": "Verifyandcorrectyournetworkconfigurationssothatthe",
        "full_action": "Verifyandcorrectyournetworkconfigurationssothatthe\nmasterservercanresolvethehostnametothepeerIPaddress.Alternatively,you\ncanuseanauthorizationtokentodeploythecertificate."
    },
    "5955": {
        "code": 5955,
        "desc": "Thehostnameisnotknowntotheprimaryserver.",
        "first_action": "Ensurethatthehostentryexistsononeofthefollowing",
        "full_action": "Ensurethatthehostentryexistsononeofthefollowing\nlocations:theserverconfigurationlist,theEMMdatabase,atleast1catalogimage\n(notmorethan6monthsold),theclientslistedinpolicies,ortheclientDBentry.\nAlternatively,youcanuseanauthorizationtokentodeploythecertificate."
    },
    "5956": {
        "code": 5956,
        "desc": "Theexistingcertificatedeploymentlevelontheprimaryserverdoesnot allowthisoperation.",
        "first_action": "getCertificateoption.",
        "full_action": "Ifyouseethiserrormessagewhileyouareretrievingthe\nhostID-basedcertificate,ensurethatyouuseavalidauthorizationtokenwiththe\n-getCertificateoption."
    },
    "5957": {
        "code": 5957,
        "desc": "TheprimaryserverisunabletoconnecttotheCA.",
        "first_action": "CheckthestatusoftheNetBackupATbrokeronthe",
        "full_action": "CheckthestatusoftheNetBackupATbrokeronthe\nprimaryserver.Restarttheservice,ifrequired."
    },
    "5958": {
        "code": 5958,
        "desc": "TheprimaryserverisunabletoaccesstheCAcertificate.",
        "first_action": "Ensurethatthewebserviceuserhastherequired",
        "full_action": "Ensurethatthewebserviceuserhastherequired\npermissionstoreadtheCAcertificateontheprimaryserver."
    },
    "5959": {
        "code": 5959,
        "desc": "TheNetBackupATcredentialsofthewebserviceuserarenotvalid.",
        "first_action": "Stopthewebserviceonthemasterserver,runthe",
        "full_action": "Stopthewebserviceonthemasterserver,runthe\nnbcertconfig -u -user webservice_usercommand,andrestartthewebservice."
    },
    "5960": {
        "code": 5960,
        "desc": "NetBackupATconfigurationontheprimaryservercouldnotbeinitialized.",
        "first_action": "Ensurethatthewebserviceuserhastherequired",
        "full_action": "Ensurethatthewebserviceuserhastherequired\npermissionstoaccessthecertificatestoreontheprimaryserver."
    },
    "5962": {
        "code": 5962,
        "desc": "Thehostnamedoesnotmatchtheexistingnameinthecertificate.",
        "first_action": "1. TheNetBackuphostadministratorshouldasktheNetBackupadministratorto",
        "full_action": "IftheNetBackuphostadministratorwantstogetthe\ncertificateforthegivenhostwiththenewname,thenperformthefollowingsteps:\n1. TheNetBackuphostadministratorshouldasktheNetBackupadministratorto\nrevokethecertificateofthehostbyusingthe -host host_name | -hostId\nhost_idoptions.TheNetBackupadministratorcanusethefollowingcommand:\nnbcertcmd -revokeCertificate -reasonCode value\n-host old_host_name | -hostId host_id\n2. TheNetBackuphostadministratorshouldasktheNetBackupadministratorto\ngenerateareissuetokenforaspecifichost.TheNetBackupadministratorcan\nusethefollowingcommand:\nnbcertcmd -createToken -name token_name -reissue\n-host old_host_name | -hostId host_id\n3. AftertheNetBackuphostadministratorreceivesthereissuetoken,thefollowing\ncommandcanbeused(specifythereceivedtokenwhenprompted):\nnbcertcmd -getCertificate -token -force"
    },
    "5963": {
        "code": 5963,
        "desc": "Entitydoesnotexist.",
        "first_action": "Checkthattheargumentvaluessuppliedinthecommand",
        "full_action": "Checkthattheargumentvaluessuppliedinthecommand\narecorrect."
    },
    "5964": {
        "code": 5964,
        "desc": "Dataconversionerror.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5965": {
        "code": 5965,
        "desc": "ThehostIDassociatedwiththisreissuetokenisassignedtoanother host.BeforeyoucanreusethehostIDforthishost,revoketheexistingcertificate associatedwiththehostIDandmapthishostnametothehostID.",
        "first_action": "Theusermustrevokethecurrentcertificatewiththe",
        "full_action": "Theusermustrevokethecurrentcertificatewiththe\nexistinghostnameandthenusethereissuetokentorequestacertificateusing\nthenewhostname."
    },
    "5966": {
        "code": 5966,
        "desc": "Thehosthasanactivecertificate.Youneedtorevokethecertificate beforeyoucandisassociatethehostfromitshostID.",
        "first_action": "Theusermustrevokethecertificateforthishostandonly",
        "full_action": "Theusermustrevokethecertificateforthishostandonly\nthenmarkitasdecoupledfromtheassociatedhostID."
    },
    "5967": {
        "code": 5967,
        "desc": "Thefilealreadyexists. 755NetBackupstatuscodes NetBackup status codes",
        "first_action": "Theusercanrename/move/deletetheexistingfileor",
        "full_action": "Theusercanrename/move/deletetheexistingfileor\nsubmitanewfilename."
    },
    "5968": {
        "code": 5968,
        "desc": "Thehostinformationcouldnotberetrievedwhilecreatingthecertificate signingrequest.",
        "first_action": "Retrythecurrentoperation.",
        "full_action": "Trythefollowingpossiblesolutions:\n■ Retrythecurrentoperation.\n■ Retrythecurrentoperationbyrestartingthesystem.\n■ Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5969": {
        "code": 5969,
        "desc": "ResponsefromtheNetBackupWebManagementConsoleservicecould notbeparsed.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5970": {
        "code": 5970,
        "desc": "Theservertimecouldnotbefetched.",
        "first_action": "Reruntheoperation.Iftheproblemcontinues,saveallof",
        "full_action": "Reruntheoperation.Iftheproblemcontinues,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5971": {
        "code": 5971,
        "desc": "Thetokencontainscharactersthatarenotsupported.",
        "first_action": "Checkthetokenvaluepassedinthetokenfileandensure",
        "full_action": "Checkthetokenvaluepassedinthetokenfileandensure\nthatitcontainsvalidcharacters(A-Z,a-z,and0-9).Ensurethatthefileencoding\nformatisANSI."
    },
    "5972": {
        "code": 5972,
        "desc": "Thecertificatecouldnotberevoked.Itwasalreadyrevokedorexpired.",
        "first_action": "Specifytheactivecertificateandthentrytorevokethe",
        "full_action": "Specifytheactivecertificateandthentrytorevokethe\ncertificate."
    },
    "5973": {
        "code": 5973,
        "desc": "Thetokentypeisnotvalid.",
        "first_action": "0-Defaulttoken",
        "full_action": "Specifyoneofthefollowingtokentypes:\n■ 0-Defaulttoken\n■ 1-Reissuetoken\nIfyouhavenotprovidedthetokentype,thedefaulttokentype(0)isautomatically\nselected."
    },
    "5974": {
        "code": 5974,
        "desc": "ThespecifiedtokenrequiresahostID.",
        "first_action": "ProvideahostIDofthehostforwhichyouwanttocreate",
        "full_action": "ProvideahostIDofthehostforwhichyouwanttocreate\natoken."
    },
    "5976": {
        "code": 5976,
        "desc": "Thepassphrasemustcontainaminimumof8andamaximumof20 characters.",
        "first_action": "Specifyapassphrasewithaminimumof8andamaximum",
        "full_action": "Specifyapassphrasewithaminimumof8andamaximum\nof20characters."
    },
    "5977": {
        "code": 5977,
        "desc": "Theexistingpassphraseandthenewpassphrasemustbedifferent.",
        "first_action": "Specifyapassphrasethatisdifferentthantheexisting",
        "full_action": "Specifyapassphrasethatisdifferentthantheexisting\none."
    },
    "5978": {
        "code": 5978,
        "desc": "Failedtorefreshthecertificaterevocationlist(CRL)andsecuritylevel.",
        "first_action": "FailedtosavetheCRLonthedisk",
        "full_action": "FailedtofetchtheCRLviatheHTTPrequest\n■ FailedtosavetheCRLonthedisk\n■ FailedtofetchthesecuritylevelviatheHTTPrequest\n■ Failedtoupdatethecertmapinfo.jsonwithCRLandsecuritylevelinformation\n■ FailedtogettheCRLbecauseaclientintheDMZcouldnotconnecttothe\nHTTPtunnelonthemediaserver\nRecommended Action:Dothefollowing,asappropriate:\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(OID466and484).\n■ Onthemediaserver,examinethe pbx(OID103), nbpxytnl(OID490),and\nnbpxyhelper(OID486)logs. pbxisloggedtothefollowingdirectories:\nWindows: install_path\\VxPBX\\log\nUNIX: /opt/VRTSpbx/log\n■ Ensurethatthefollowingareonline:\n■ NetBackupMasterserver\n■ NetBackupWebManagementConsoleservice(nbwmc)\n■ NetBackuprelationaldatabase(NBDB)\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd."
    },
    "5979": {
        "code": 5979,
        "desc": "Thecertificaterevocationlist(CRL)inthecertificateisinvalid.",
        "first_action": "Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\nUsetheselogstohelptroubleshootissuesthatappearinthewebservices.\n■ Onthemasterserver,examinetheunifiedlogsfor nbwebservice(OIDs466\nand484).\n■ Restarttheservicesonthemasterserver.Then,retrythefollowingcommand\nforthehosttofetchtheCRL:\n./nbcertcmd -getCrl"
    },
    "5980": {
        "code": 5980,
        "desc": "Thesecuritylevelinthecertificateisinvalid.",
        "first_action": "Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(OID466and484).\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ RunthefollowingcommandforthehosttofetchtheCRLandthesecuritylevel:\n./nbcertcmd -getCrl"
    },
    "5982": {
        "code": 5982,
        "desc": "Thecertificaterevocationlist(CRL)isunavailable.",
        "first_action": "Retrythecommandoroperation.",
        "full_action": "Dothefollowing,asappropriate:\nForScenario1,dothefollowing:\n■ Retrythecommandoroperation.\n■ Verifythat nbatdisrunningonthemasterserver,thenretrytheoperation.\n■ Restarttheservicesonthemasterserver,thenretrytheoperation.\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(allOIDs).\n■ Onthemasterserverandonthehostwheretheerroroccurred,examinethe\nunifiedlogsfor nbatd(OID18).\nForScenario2,dothefollowing:\n■ Runthefollowingcommandforthemasterserverandthenretrytheoperation:\n./nbcertcmd -getCrl -server master server name\n■ Onallhoststhatareinvolvedinthecommunication,examinetheunifiedlogs\nfor nbpxyhelper(OID486).\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ (Scenario3)NetBackupisnotconfiguredwithcorrectCRLpathorcertificate\ndoesnotcontainavalidCDP.\n■ Ifthe ECA_CRL_PATHsettingisspecifiedintheNetBackupconfigurationfile,\nensurethefollowing:\n■ The ECA_CRL_PATHhasthecorrectCRLdirectorypath.\n■ TheCRLdirectorycontainsCRLsforallrequiredcertificateissuers(as\nper ECA_CRL_CHECKsetting).\n■ TheCRLisinPEMorDERformat.\n■ TheCRLisnotexpired.\n■ TheCRLlastupdatedateisnotafuturedate.\n■ IftheCDPisused,dothefollowingwhenappropriate:\n■ MakesurethatthecertificatehasatleastoneCDP(withHTTP/HTTPS\nprotocol)thatpointstoaCRLthatincludesrevocationinformationforall\nreasons.\n■ CDPURLisaccessible.\n■ (Scenario4)ThehostdoesnothaveaCRLcachedinNetBackupCRLcache.\n■ IfECA_CRL_PATHsettingisspecifiedintheNetBackupconfigurationfile,run\nthefollowingcommandonallhoststhatareinvolvedinthecommunication\nandretrytheoperation:\n./nbcertcmd -updateCRLCache\n■ Ifbpclntcmdisrunning,terminateit(bpclntcmd -terminate)andretrythe\noperation.\n■ Set VERBOSEand ENABLE_NBCURL_VERBOSE (0|1).\n■ Examinethelogsfor bpclntcmd.\n■ Onallhoststhatareinvolvedinthecommunication,examinetheunified\nlogsfor nbpxyhelper(OID486).\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfornbcertcmd."
    },
    "5983": {
        "code": 5983,
        "desc": "Thehostcertificateisrevoked.",
        "first_action": "Onthehostwheretheerroroccurred,examinethelegacylogsontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthehostwheretheerroroccurred,examinethelegacylogsontheNetBackup\nserverfor nbcertcmd.\n■ Onallofthehostsinvolvedinthecommunication,examinetheunifiedlogsfor\nnbpxyhelper(OID486).\n■ Ifthecertificatewasrevokedinerror,reissueacertificateforthehost.\n■ Ifthecertificatewasrevokedasintended,anattemptedsecuritybreachmay\nhaveoccurred.\n■ ContactyourSecurityAdministrator.\n■ Toreissueacertificateforthehost,seetheNetBackupSecurityandEncryption\nGuide."
    },
    "5986": {
        "code": 5986,
        "desc": "Certificaterequestforhostwasrejectedasthehostcouldnotbevalidated asaprimaryserver.",
        "first_action": "Ensurethatyoudonotsendthemasterserver-specific",
        "full_action": "Ensurethatyoudonotsendthemasterserver-specific\nparameterswhenyoudeploythecertificateonanon-masterserverhost."
    },
    "5987": {
        "code": 5987,
        "desc": "CouldnotfetchthehostIDoftheNetBackupprimaryserver.Theprimary servermaynothavethecertificate.",
        "first_action": "NBSLisrunningonthemasterserver",
        "full_action": "Ensurethatthefollowingoccurs:\n■ NBSLisrunningonthemasterserver\n■ IfNBSLisrunningonthemasterserver,ensurethatthehostID-basedcertificate\nisdeployedonthemasterserver\n■ IfthehostID-basedcertificateisdeployedandifyoustillseethiserror,referto\nthe Resolving the master server host name change issueprocedure..\nResolving the master server host name change issue\nThiserrormayoccurifthemasterserverhostnameischangedfromaFullyQualified\nDomainName(FQDN)toashortname(orviceversa)inanyofthefollowing\nscenarios:\n■ NetBackupinstallationafteradisaster\n■ ManualupdateintheNetBackupconfigurationfile(bp.conffileontheUNIXor\nWindowsregistry).\nInthefollowingexample,NetBackupisinstalledonamasterserverwithashort\nnameandthecatalogbackupisrun.Afteradisaster,NetBackupisinstalledonthe\nmasterserverinadisasterrecoverymode,butthistimewithFQDN.However,the\nidentityofthemasterserver(ordisasterrecoverypackage)isrestoredwiththe\nshortname.Thiscancausefailurewhenreissuingtheclientcertificates,\nautomaticallyrenewingtheclientcertificatesanddeployingnewcertificateson\nclients.\nToresolvethisissue,usethefollowingsteps:\n1. Logontothemasterserver.\n2. Runfollowingcommand:\nUNIX:\n/usr/openv/netbackup/bin/nbcertcmd -ping\nWindows:\nInstall_path\\NetBackup\\bin\\nbcertcmd -ping\n■ Ifthecommandisexecutedsuccessfully,proceedtonextstep.\n■ Ifitfailswiththeexiststatuscode8509(Thespecifiedservernamewas\nnotfoundinthewebservicecertificate),thencarryoutthestepsthatare\nprovidedinthefollowingtechnote:\nhttps://www.veritas.com/support/en_US/article.100034092\nProceedtothenextstep.\n3. StopandstarttheNetBackupWebManagementConsoleserviceonthemaster\nserver.UsefollowingtheNetBackupcommand:\nUNIX:\n/usr/openv/netbackup/bin/nbwmc -terminate\n/usr/openv/netbackup/bin/nbwmc -start\nWindows:\ninstall_path\\NetBackup\\wmc\\bin\\nbwmc.exe-stop -srvname \"NetBackup\nWeb Management Console\"\ninstall_path\\NetBackup\\wmc\\bin\\nbwmc.exe -start -srvname\n\"NetBackup Web Management Console\"\n4. Performtheuserloginonthemasterserver.Usethefollowingcommand:\ninstall_path/netbackup/bin/bpnbat -login -loginType WEB\nForexample:\ninstall_path\\netbackup\\bin\\bpnbat -login -loginType WEB\nAuthentication Broker [abc.example.com is default]:\nAuthentication port [0 is default]:\nAuthentication type (NIS, NISPLUS, WINDOWS, vx, unixpwd, ldap) [WINDOWS is default]:\nDomain [abc.example.com is default]:\nLogin Name [administrator is default]:\nPassword:\nOperation completed successfully.\n5. NotethevalueofthekeyClient_Nameforthemasterserver.Foraclustered\nmasterserver,notethevalueofthekeyCluster_NameThiscanbefoundat\nthefollowinglocations:\nUNIX:/usr/openv/netbackup/bp.conf\nWindows:HKEY_LOCAL_MACHINE\\SOFTWARE\\Veritas\\NetBackup\\CurrentVersion\\Config\nThisvaluecaneitherbetheFQDNortheshortname.Forexample,\nabc.example.com.\n6. NotethehostIDofthemasterserver.Youcanobtainitsvaluebyusingthe\nfollowingcommand:\ninstall_path/netbackup/bin/nbcertcmd -listCertDetails\nForaclusteredmastersetup,usethefollowingcommand:\ninstall_path\\netbackup\\bin\\nbcertcmd -listCertDetails -cluster\nThiscommandmayreturnmultiplerecords(ifonlyonerecordisreturned,\nselectthehostIDprovidedinthatrecord).\n■ Ifthehostnameobtainedinstep5isFQDN,thenpicktherecordwhere\nthe“IssuedBy”entrymatchesitsshortname.\n■ Ifthehostnameobtainedinstep5isashortname,thenpicktherecord\nwherethe“IssuedBy”entrymatchesitsFQDN.\nForexample:\ninstall_path\\netbackup\\bin\\nbcertcmd -listCertDetails\nMaster Server : abc\nHost ID : xxxxxx-4201-4c6a-xxxx-xxxxx\nIssued By : /CN=broker/OU=root@abc/O=vx\nSerial Number : 0x62e108c90000000c\nExpiry Date : Aug 21 08:42:54 2018 GMT\nSHA1 Fingerprint : 50:89:AE:66:12:9A:29:4A:66:E9:DB:71:37:\nC7:EA:94:8C:C6:0C:A0\nMaster Server : xyz\nHost ID : yyyyyy-4785-4252-yyyy-yyyyy\nIssued By : /CN=broker/OU=root@xyz.master1.com/O=vx\nSerial Number : 0x6ede87a70000000a\nExpiry Date : Aug 21 09:52:13 2018 GMT\nSHA1 Fingerprint : FE:08:C2:09:AC:5D:82:57:7A:96:5C:C1:4A:\nE6:EC:CA:CC:99:09:D2\nOperation completed successfully.\nHere,2recordsarereturned.Forthefirstrecord,theissuernameprovidedin\nthe“IssuedBy”fieldmatchestheshortnameoftheclient_nameobtainedin\nstep5.SelectthehostIDthatappearsinthefirstrecord.\n7. AddahostID-to-hostnamemapping.MapthehostIDofthemasterserver\nthatyouhaveobtainedinstep6tothehostnamethatyouhaveobtainedin\nstep5.\nUsethefollowingcommand:\ninstall_path/netbackup/bin/admincmd/nbhostmgmt -a -i host_ID -hm\nhost_name\nForexample:\ninstall_path/netbackup/bin/admincmd/nbhostmgmt -a -i\nxxxxxx-4201-4c6a-xxxx-xxxxx -hm abc.example.com\nabc.example.com is successfully mapped to xxxxxx-4201-4c6a-xxxx-xxxxx.\nYoucanalsoaddthishostID-to-hostnamemappingusingthe NetBackup\nAdministrationConsole.Usethe SecurityManagement> Host Management\n> Hoststab.\n8. RenewthehostID-basedcertificateofthemasterserverbyusingthefollowing\ncommand:\ninstall_path/netbackup/bin/nbcertcmd -renewCertificate\nForaclusteredmasterserver,usethefollowingcommand:\ninstall_path\\netbackup\\bin\\nbcertcmd -renewCertificate -cluster\n9. Continuewiththecertificatedeploymentonaclient(thiscanbeeitherareissue\ncertificate,theautomaticrenewalofacertificate,oranewcertificate\ndeployment)."
    },
    "5988": {
        "code": 5988,
        "desc": "ThehostnameisnotpartofthehostID-to-hostnamemappinglist.",
        "first_action": "MapthehostnametotheassociatedhostID.Inthe",
        "full_action": "MapthehostnametotheassociatedhostID.Inthe\nNetBackup Administration Console,usethe Security Management > Host\nManagement > Hoststaborthe nbhostmgmtcommandtoaddmappings."
    },
    "5989": {
        "code": 5989,
        "desc": "Thereissuetokenismandatoryasacertificatewasalreadyissuedto thishost.Revoketheexistingcertificateifitisactiveandmapthishostnameto theassociatedhostID. 766NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ifthehosthasanactivecertificate,revokeit.",
        "full_action": "Todeployacertificateusingthisnewname,youneedto\nprovideareissuetokenfortheexistinghostID.Forsuccessfulre-installationusing\nthenewhostname,ensurethefollowing:\n■ Ifthehosthasanactivecertificate,revokeit.\n■ ThehostnamesaremappedtotheassociatedhostID.Inthe NetBackup\nAdministration Console,usethe Security Management > Host Management\n> Hoststaborthe nbhostmgmtcommandtoaddmappings.\n■ Theclientnameforthehostmatchestheprimaryhostnameassociatedwith\ntheissuedhostID.\nNote:Ifyouwanttodeployacertificateonahostwithahostnamethatmatches\nanexistinghostID-to-hostnamemappingofanotherhost,youmusteitherdelete\ntheexistinghostID-to-hostnamemappingandretrytheoperationoraddanew\nhostinthehostdatabase.\nFormoreinformationonhowtoaddahost,seetheNetBackupSecurityand\nEncryptionGuide."
    },
    "5990": {
        "code": 5990,
        "desc": "ThespecifiedhostID-to-hostnamemappingissharedbymultiplehosts andtheautoreissuecertificateparameterissetfortwoormorehosts.",
        "first_action": "Inthecaseofsharedmapping,ensurethattheautoreissue",
        "full_action": "Inthecaseofsharedmapping,ensurethattheautoreissue\ncertificateparameterissetonlyfortherequiredhost.Youcanresettheparameter\nforotherhostsbyrunningthefollowingcommand:\nnbhostmgmt -allowautoReissueCert -autoReissue 0\nAlternatively,youcanusetheNetBackupAdministrationConsole."
    },
    "5991": {
        "code": 5991,
        "desc": "Thespecifiedhosteitherdoesnotexistortheautoreissuecertificate parameterisnotsetforthehost.",
        "first_action": "Ensurethatthespecifiedhostexistsandthattheauto",
        "full_action": "Ensurethatthespecifiedhostexistsandthattheauto\nreissuecertificateparameterissetforthehost.Ifthehosttoberecovereddoes\nnotexist,initiatethePreparetoRestoreworkflowagainforthehost.Tosettheauto\nreissuecertificateparameterforthehost,runthefollowingcommand:\nnbhostmgmt -allowautoReissueCert -autoReissue 1\nAlternatively,youcanusetheNetBackupAdministrationConsole."
    },
    "5992": {
        "code": 5992,
        "desc": "Thecertificaterequesthasfailedasthehostinformationcannotbe updated.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "5993": {
        "code": 5993,
        "desc": "Thecertificateisnotvalidforthishost.",
        "first_action": "Verifythatthecertificateisissuedforthesamehostand",
        "full_action": "Verifythatthecertificateisissuedforthesamehostand\nretrytheoperation.Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "5994": {
        "code": 5994,
        "desc": "ThespecifiedfingerprintdoesnotmatchtheCAcertificate’sfingerprint.",
        "first_action": "Ensurethatyouhavespecifiedtheappropriatefingerprint",
        "full_action": "Ensurethatyouhavespecifiedtheappropriatefingerprint\nandretrytheoperation.Iftheproblempersists,removetheCAcertificatefromthe\nlocaltruststorebyusingthe nbcertcmd -removeCACertificatecommandand\nretrytheoperation."
    },
    "5995": {
        "code": 5995,
        "desc": "Thecertificateenrollmentfailed.ThehostIDthatisassociatedwiththe certificatetobeenrolledisassignedtoanotherhost.",
        "first_action": "Providethecertificatethatisalreadyenrolledfororissuedtothehost.",
        "full_action": "Dooneofthefollowing:\n■ Providethecertificatethatisalreadyenrolledfororissuedtothehost.\n■ Addorupdate(deleteandthenadd)thesubjectnameofthecertificateinthe\nNetBackupdatabase.Dothefollowing:\n■ Runthe nbcertcmd -deleteECACertEntrycommandtodeletethe\nassociationoftheexistinghostwiththecertificate.\n■ Runthe nbcertcmd -createECACertEntrycommandtoassociatethe\ncertificatewiththeexistinghost.Formoreinformationonthecommands,\nrefertotheNetBackupCommandsReferenceGuide."
    },
    "5996": {
        "code": 5996,
        "desc": "Thecertificateenrollmentfailed.Therequestdoesnotcontainthe certificateorthecertificateiscorrupted. 769NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethattheprovidedcertificateisvalid.Iftheproblem",
        "full_action": "Ensurethattheprovidedcertificateisvalid.Iftheproblem\npersistscontactCohesityTechnicalSupport."
    },
    "5997": {
        "code": 5997,
        "desc": "Thehostcertificatecannotberegistered.Thecertificatemustcontain theClientAuthenticationandServerAuthenticationattributesintheExtendedKey Usagefield.",
        "first_action": "Runthefollowingcommand:",
        "full_action": "Ensurethatthethird-partycertificatethatyouwantto\nregistercontainstheClientAuthenticationandtheServerAuthenticationattributes\nintheExtendedKeyUsagefield.Dothefollowing,asappropriate:\n■ Runthefollowingcommand:\nopenssl x509 -in certificatepath -text -noout -purpose\n■ IfthecertificatecontainsboththeClientAuthenticationandtheServer\nAuthenticationattributes,thefollowingoutputisdisplayed:\nCertificate purposes:\nSSL client: Yes\nSSL server: Yes\nTrytoregisterthethird-partycertificateagain.\n■ Ifoneorbothoftheattributesaremissing,contactyoursecurityadministrator\ntoresolvetheissue."
    },
    "5998": {
        "code": 5998,
        "desc": "Thecertificateisnotenrolledwiththisprimaryserver.",
        "first_action": "Enrollthehostcertificatewiththeprimaryserverbyusing",
        "full_action": "Enrollthehostcertificatewiththeprimaryserverbyusing\nthe nbcertcmd -enrollcertificatecommand."
    },
    "5999": {
        "code": 5999,
        "desc": "Theprivatekeyoftheexternalcertificateisencrypted,butthepassphrase isnotprovided.",
        "first_action": "Ensurethatthepassphrasefilepathisspecifiedforthe",
        "full_action": "Ensurethatthepassphrasefilepathisspecifiedforthe\nECA_KEY_PASSPHRASEFILEconfigurationoption.Formoreinformationonthe\nNetBackupconfigurationoptions,refertotheNetBackupAdministrator’sGuide,\nVolumeI."
    },
    "6000": {
        "code": 6000,
        "desc": "Theprovidedpathisnotallowed.",
        "first_action": "ItisrecommendedusingtheNetBackupdefaultpathsfor",
        "full_action": "ItisrecommendedusingtheNetBackupdefaultpathsfor\nprogresslogsorrenamefileoptions;forexample,usethe user_opsfolder.Ifyou\ncannotusetheNetBackupdefaultpathinyoursetup,youshouldaddcustompaths\ntotheNetBackupconfiguration.Formoreinformationonhowtoaddacustompath,\nseethe BPCD_ALLOWED_PATH option for NetBackup servers and clientssection\nintheNetBackupAdministrator’sGuide,VolumeI."
    },
    "6071": {
        "code": 6071,
        "desc": "CredentialsoftheCohesityAltaViewarenotvalid.",
        "first_action": "Theregistrationtokenhasexpired.Usershoulddownload",
        "full_action": "Theregistrationtokenhasexpired.Usershoulddownload\ntheregistrationfileagainfromCohesityAltaViewandre-register."
    },
    "6072": {
        "code": 6072,
        "desc": "Aninternalservererrorhasoccurredattemptingtoconnecttothe CohesityAltaView.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "6073": {
        "code": 6073,
        "desc": "FailedtoconnecttotheCohesityAltaView.",
        "first_action": "CohesityAltaViewshouldbereachablefromthedomain",
        "full_action": "CohesityAltaViewshouldbereachablefromthedomain\nwheretheNetBackupprimaryserverisinstalledonport443.Confirmthatyouhave\nconnectivityandretry."
    },
    "6074": {
        "code": 6074,
        "desc": "FailedtoestablishapersistentconnectionbetweenthecurrentNetBackup primaryserverandtheCohesityAltaViewplatform.",
        "first_action": "DeletethedomainfromtheCohesityAltaViewUIand",
        "full_action": "DeletethedomainfromtheCohesityAltaViewUIand\nretrytheregistrationprocess."
    },
    "6075": {
        "code": 6075,
        "desc": "FailedtoconfigurethecurrentNetBackupprimaryserverwiththe CohesityAltaViewplatform. 772NetBackupstatuscodes NetBackup status codes",
        "first_action": "AninternalservererroroccurswhentheSSLHandshakewasperformedwith",
        "full_action": "FailedtoestablishconnectionwithCohesityAltaView\nserver.Reviewthefollowinglistforpossiblereasonsthefailureoccurred:\n■ AninternalservererroroccurswhentheSSLHandshakewasperformedwith\ntheCohesityAltaViewplatform.\n■ TheCohesityAltaViewserverisnotreachable.\n■ Theproxyserverisnotreachable.\nRetrytheoperation."
    },
    "6078": {
        "code": 6078,
        "desc": "UnabletoconfigureCohesityAltaView,asitisalreadyconfigured.",
        "first_action": "TheprimaryserverisalreadyregisteredwithaCohesity",
        "full_action": "TheprimaryserverisalreadyregisteredwithaCohesity\nAltaViewserver.TrytounregistertheprimaryserverfromCohesityAltaViewand\nthenretryregistration."
    },
    "6079": {
        "code": 6079,
        "desc": "Proxyserverdoesnotexist.",
        "first_action": "RetrytheregistrationwithCohesityAltaView.Reviewthe",
        "full_action": "RetrytheregistrationwithCohesityAltaView.Reviewthe\nNetBackupWebServicelogsforthespecificcauseofthefailure."
    },
    "6080": {
        "code": 6080,
        "desc": "FailedtodeletetheWebSocketconnection.",
        "first_action": "YoumustcleanuptheCohesityAltaViewconfiguration",
        "full_action": "YoumustcleanuptheCohesityAltaViewconfiguration\nfilemanually.UsetheDELETECohesityAltaViewServerAPI.Formoreinformation,\ngototheSORTwebsite(https://sort.veritas.com/),andunder Supported Products\nselect NetBackup.Thensearchfor NetBackup Alta View API."
    },
    "6082": {
        "code": 6082,
        "desc": "FailedtogetthedatacollectionstatusforCohesityAltaView.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "6083": {
        "code": 6083,
        "desc": "FailedtoupdatethedatacollectionstatusforCohesityAltaView.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "6084": {
        "code": 6084,
        "desc": "FailedtogettheserverinformationfortheNetBackupprimaryserver.",
        "first_action": "ReviewtheNetBackupWebServicelogsforthespecific",
        "full_action": "ReviewtheNetBackupWebServicelogsforthespecific\ncauseofthefailure."
    },
    "6085": {
        "code": 6085,
        "desc": "Theproxyserverisnotreachable.Theproxyserverdetailsthatare configuredarenotvalid.",
        "first_action": "Verifythattheproxyserverisreachableonthenetwork",
        "full_action": "Verifythattheproxyserverisreachableonthenetwork\nandverifytheproxyserverdetailsthatareconfiguredforAltaViewserver\ncommunicationarecorrect."
    },
    "6100": {
        "code": 6100,
        "desc": "FailedtoforwardconnectionsockettothePrivateBranchExchange.",
        "first_action": "CheckthePrivateBranchExchangeorthesubscriber",
        "full_action": "CheckthePrivateBranchExchangeorthesubscriber\nprocesslogsformoreinformation.Retrytheoperationaftersometime."
    },
    "6101": {
        "code": 6101,
        "desc": "Aninternalerrorhasoccurredduringthesubscriberprocess.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "6102": {
        "code": 6102,
        "desc": "Asocketthatconnectsthesubscriberandthemessagequeuebroker processesisclosed.",
        "first_action": "Checkthesubscriberlogs.",
        "full_action": "Dothefollowing:\n■ Checkthesubscriberlogs.\n■ Ensurethatthemessagequeuebrokerprocessisrunningontheserver."
    },
    "6103": {
        "code": 6103,
        "desc": "Asocketthatconnectsthepublisherandthemessagequeuebroker processesisclosed.",
        "first_action": "Seetheprocesslogsthatpublishmessagestomessage",
        "full_action": "Seetheprocesslogsthatpublishmessagestomessage\nqueuebrokerformorelogs.Alsoensurethatmessagequeuebrokeronthemaster\nserverisrunning."
    },
    "6104": {
        "code": 6104,
        "desc": "Thepublisherprocesscannotpublishmessagestothemessagequeue broker.",
        "first_action": "Checkthesubscriberprocesslogsoftheremoteclientformoredetails.",
        "full_action": "Dothefollowing:\n■ Checkthesubscriberprocesslogsoftheremoteclientformoredetails.\n■ Checkthatremoteclientisupandrunning.\n■ Checkthatsubscriberserviceonremoteclientisrunning.\n■ Checkthatsubscriberservicehasvalidcertificatetocommunicatewithmaster."
    },
    "6105": {
        "code": 6105,
        "desc": "Thepublisherandorsubscriberprocessdoesnotreceivean acknowledgmentforthepublishedmessage.",
        "first_action": "Ensurethatthesubscriberisconnectedtothemessage",
        "full_action": "Ensurethatthesubscriberisconnectedtothemessage\nqueuebroker."
    },
    "6106": {
        "code": 6106,
        "desc": "FailedtobuildamessagethatistobepublishedinaJSONformat.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "6107": {
        "code": 6107,
        "desc": "FailedtoparsetheJSONmessagethatthemessagequeuebrokerhas sent.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "6108": {
        "code": 6108,
        "desc": "Themessagetypeofthemessagequeuebrokerisnotsupported.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "6109": {
        "code": 6109,
        "desc": "MessagequeuebrokerdetailsintheJSONresponsearenotvalid.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "6405": {
        "code": 6405,
        "desc": "Specifiedpathdoesnotexistonthelocaldisk.",
        "first_action": "Specifyastaginglocationonthetargethostthatisonits",
        "full_action": "Specifyastaginglocationonthetargethostthatisonits\nlocaldisk."
    },
    "6172": {
        "code": 6172,
        "desc": "Yoursigninattemptwasdeniedbytheadministrator.",
        "first_action": "ContacttheNetBackupadministratortoresolvethisissue.",
        "full_action": "ContacttheNetBackupadministratortoresolvethisissue."
    },
    "6173": {
        "code": 6173,
        "desc": "Theticketforyoursigninrequesthasexpired.",
        "first_action": "Determineiftheapproverexistsinthesystem.Iftheydo,",
        "full_action": "Determineiftheapproverexistsinthesystem.Iftheydo,\nsigninagaintogenerateanewmultipersonauthorizationticket.IftheNetBackup\nadministratorapprovesyourrequest,youcanlogonsuccessfully."
    },
    "6174": {
        "code": 6174,
        "desc": "Sign-inrequestwasdeniedforsecurityreasons.",
        "first_action": "Ifyoureceivethismessagewhentryingtocompletea",
        "full_action": "Ifyoureceivethismessagewhentryingtocompletea\ntrustprimaryoperation,youcanusethe nbseccmdtocompletetheoperation.See\nthe NetBackup Commands Reference Guideformoreinformation."
    },
    "6175": {
        "code": 6175,
        "desc": "Thesigninrequestfailed.",
        "first_action": "ReviewtheNetBackupWebServiceslogsforerrorsand",
        "full_action": "ReviewtheNetBackupWebServiceslogsforerrorsand\nretrythelogon."
    },
    "6176": {
        "code": 6176,
        "desc": "Failedtocancelthesigninrequest.",
        "first_action": "Youcanignorethiserrormessage.",
        "full_action": "Youcanignorethiserrormessage."
    },
    "6406": {
        "code": 6406,
        "desc": "WMIconnectiontothetargethostisfailed.",
        "first_action": "ToconnectwithWMIandDCOMservice,usermusthavetherequiredpermission",
        "full_action": "Thefailedconnectioncanbeduetothefollowinglist:\n■ ToconnectwithWMIandDCOMservice,usermusthavetherequiredpermission\ntoconnectwiththeremoteWMIservice.\n■ FirewallexceptionsaresetuptoallowWMItrafficthroughthefirewall.\n■ GPO/Softwarerestrictionpolicyoranantivirussoftwareblocksaccess.\n■ Ensurethattargethostisaccessible.Validatethegiventargethostcredentials.\n■ Ensurethatthetargethosttrustrelationshipwithdomainisintact.Ifyou\ncommunicateacrossdomains,two-waytrustrelationshipbetweendifferent\ndomainsexists."
    },
    "6416": {
        "code": 6416,
        "desc": "Unabletofindthespecifiedfileontheremoteserver.",
        "first_action": "Verifythatthespecifiedstaginglocationonthetargethost",
        "full_action": "Verifythatthespecifiedstaginglocationonthetargethost\nexistsorspecifyanothervalidstaginglocation."
    },
    "6423": {
        "code": 6423,
        "desc": "Fileexistswithsamenameasthedirectory.",
        "first_action": "Ontheremotehost,checkifafilealreadyexistswiththe",
        "full_action": "Ontheremotehost,checkifafilealreadyexistswiththe\nsamenameandpathasthestaginglocation.Ifthefileexists,renameorremove\nthatfile,orspecifyanalternatestaginglocation."
    },
    "6430": {
        "code": 6430,
        "desc": "Failedtovalidateadministrativeprivilegesfortheuser.",
        "first_action": "Theprovidedcredentialsdonothavetherequired",
        "full_action": "Theprovidedcredentialsdonothavetherequired\npermissionsonthetargethostforagentlessfilesorfoldersrestore.ForaWindows\ntargethost,youmustusethecredentialsthatarepartofthelocaladministrator\ngrouponthetargethost.ForaUNIXtargethost,usethecredentialsthatarearoot\nor sudoaccountwith ALLpermissions."
    },
    "6431": {
        "code": 6431,
        "desc": "FailedtoconnectanetworkresourceusingwindowsAPI.",
        "first_action": "Firewallexceptionsaresetupcorrectly.",
        "full_action": "Asapartofagentlessfilesandfoldersrestoresoperation,\ntheSMBAdminshareiscreatedfromtherecoveryhostonthetargethostwiththe\ncredentialsprovidedbyuser.Thiserrorisseenwhenthetargethostforagentless\nrestorehasaWindowsOSandtheadministratorshareofthetargethostisnot\naccessiblefromtherecoveryhost.Verifythefollowingitemsonthetargethost:\n■ Firewallexceptionsaresetupcorrectly.\n■ Fileandprintersharingisenabled.\n■ GPO/Softwarerestrictionpolicyoranantivirussoftwaredoesnotblockaccess.\n■ Targethostisaccessiblewithvalidcredentials."
    },
    "6435": {
        "code": 6435,
        "desc": "Unabletoretrieveuser'shomedirectoryonthetargethost.Specifythe customstaginglocation.",
        "first_action": "Theuser'sdefaultstaginglocation,whichisthehome",
        "full_action": "Theuser'sdefaultstaginglocation,whichisthehome\ndirectory,can'tberetrievedonthetargethost.Retrytheoperationwithavalid\nstaginglocation."
    },
    "6437": {
        "code": 6437,
        "desc": "FailedtoestablishSSHsessionwithhost.",
        "first_action": "Verifythat aes256-ctristhesupportedcipherusedforcommunication.Verify",
        "full_action": "Retrytheoperationafterverificationofallthefollowing\ncriteriaaresatisfied:\n■ Verifythat aes256-ctristhesupportedcipherusedforcommunication.Verify\nthatboththerecoveryhostandthetargethostsupportthiscipher.\n■ VerifyatleastoneofthefollowingHMACprotocolsaresupportedonboth\nrecoveryhostandtargethost: hmac-sha2-256, hmac-sha2-512.\n■ Verifythatthemethodthatisusedforgeneratingthehostkeyisoneofthe\nfollowing:\n■ ECDSA_SHA2_NISTP256\n■ ECDSA_SHA2_NISTP384\n■ ECDSA_SHA2_NISTP521\n■ SSH_RSA\n■ SSH_DSS"
    },
    "6438": {
        "code": 6438,
        "desc": "FailedtoverifySSHkeyfingerprintofhost.",
        "first_action": "VerifytheSSHkeyfingerprintofthetargethostandretry",
        "full_action": "VerifytheSSHkeyfingerprintofthetargethostandretry\ntheoperation."
    },
    "6440": {
        "code": 6440,
        "desc": "Failedtoauthenticatethehostwithprovidedusernameorpassword.",
        "first_action": "Verifytheusernameandpasswordofthetargethostand",
        "full_action": "Verifytheusernameandpasswordofthetargethostand\nretrytheoperation."
    },
    "6441": {
        "code": 6441,
        "desc": "FailedtoauthenticatethehostwithspecifiedSSHkey.",
        "first_action": "VerifytheSSHprivatekeyandthekeypassphraseifused",
        "full_action": "VerifytheSSHprivatekeyandthekeypassphraseifused\ntogeneratetheSSHprivatekeyofthetargethostandretry.Ensurethatthe\ncorrespondingpublickeyispresentinthe authorized_keysfilein /root/.ssh\nfolderatthetargethost."
    },
    "6459": {
        "code": 6459,
        "desc": "MatchingSSHkeyfingerprinthostkeymethodwasnotfoundontarget host.",
        "first_action": "ThesupportedhostkeymethodofthespecifiedSSHkeyfingerprintisavailable",
        "full_action": "Ensurethateither:\n■ ThesupportedhostkeymethodofthespecifiedSSHkeyfingerprintisavailable\nontargethost.\n■ ProvideSSHfingerprintofthehostkeymethodthatisconfiguredontargethost."
    },
    "6530": {
        "code": 6530,
        "desc": "UnabletostartSharePointwebserviceonserver",
        "first_action": "TheSharePointGRTwebservice,",
        "full_action": "TheSharePointGRTwebservice,\nVeritas.NetBackup.SPServiceHost.exe,isdeployedbydefaultontheNetBackup\nclientsandstartsonlyduringtherestoresofSharePoint2016backups.Afterthe\nrestoreiscompleted,thewebserviceisstopped.\nVerifythatSharePoint2016hasbeeninstalledcorrectlyonthefront-endserver.\nYoucanalsotrytomanuallystarttheservice,\nVeritas.NetBackup.SPServiceHost.exe,fromthecommandline.Verifythatthe\nservicestartsduringtherestoreandstopsaftertherestoreiscompleted."
    },
    "6531": {
        "code": 6531,
        "desc": "Validationofoperatingsystemuser/passwordfailedforclient",
        "first_action": "ConfiguretheSharePointcredentialsonallofthenodes",
        "full_action": "ConfiguretheSharePointcredentialsonallofthenodes\nthatareusedtobrowse,backup,orrestore.\nSee\"ConfiguringthelogonaccountfortheNetBackupClientServiceforNetBackup\nforSharePoint\"intheNetBackupforMicrosoftSharePointServerAdministrator’s\nGuide."
    },
    "6600": {
        "code": 6600,
        "desc": "TheBigDatapolicyjobfailed.Checkandverifythatyouhaveentered validcredentialsandprovidedcorrectentriesfortheapplicationserverorthebackup hosts.",
        "first_action": "Checkandverifythatyouhaveenteredthevalid",
        "full_action": "Checkandverifythatyouhaveenteredthevalid\ncredentials,providedcorrectentriesfortheapplicationserverorthebackuphosts,\nandresolvedanynetworkconnectivityissues."
    },
    "6601": {
        "code": 6601,
        "desc": "Oneormoreoftheinputparametersorargumentsareinvalid.",
        "first_action": "Checkandverifythatyouhaveenteredvalidcredentials",
        "full_action": "Checkandverifythatyouhaveenteredvalidcredentials\nandprovidedthecorrectentriesfortheapplicationserverorthebackuphost.Ensure\nthattheBigDataframeworklibrariesarecorrectlyinstalledonthecomputer."
    },
    "6602": {
        "code": 6602,
        "desc": "Insufficientmemoryorinadequateresourcesavailabletocompletethe job.",
        "first_action": "Ensurethatsufficientmemoryisallocatedandadequate",
        "full_action": "Ensurethatsufficientmemoryisallocatedandadequate\nresourcesareavailabletothesystem."
    },
    "6603": {
        "code": 6603,
        "desc": "Cannotcompletetheoperation.Accesstotheserverisdeniedduetoa lackofsystempermissions.",
        "first_action": "Checktoseeiftheuserhastherequiredpermissionsto",
        "full_action": "Checktoseeiftheuserhastherequiredpermissionsto\naccesstheapplicationserverandtocompleteabackuporrestoreoperation.Ensure\nthatyouhaveaddedthebackuphosttotherelevantaccesslists."
    },
    "6604": {
        "code": 6604,
        "desc": "Failedtocompletetheoperation.Thenumberofopenobjectsonthe serverhasreacheditslimit.",
        "first_action": "Increasethelimitofopenobjects.Toincreasethelimitof",
        "full_action": "Increasethelimitofopenobjects.Toincreasethelimitof\nopenobjects,seetheappropriateplug-insupportguide.Alternatively,youcan\nchecktheopenfilesettingsonthebackuphost.Forexample,ulimit -nonUNIX\nsystems."
    },
    "6605": {
        "code": 6605,
        "desc": "Unabletoprocesstherequestbecausetheserverresourcesarebusy.",
        "first_action": "Retrytheoperation.",
        "full_action": "Retrytheoperation."
    },
    "6606": {
        "code": 6606,
        "desc": "Failedtocompletetheoperation.Theobjectalreadyexists.",
        "first_action": "Ifoneormorevirtualmachinesexistwiththesamename,youcaneitherrename",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifoneormorevirtualmachinesexistwiththesamename,youcaneitherrename\nordeleteoneofthevirtualmachines.\n■ ChecktheNetBackuplogs (bpbkarlogsor nbappdiscvlogs)formore\ninformation.\n■ Inaddition,youmaywanttoremovetherelevantstatefile."
    },
    "6607": {
        "code": 6607,
        "desc": "TheversionofNetBackupdoesnotmatchtheversionoftheBigData frameworklibraries. 786NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethatNetBackupandtheBigDataframeworklibraries",
        "full_action": "EnsurethatNetBackupandtheBigDataframeworklibraries\narecorrectlyinstalled."
    },
    "6608": {
        "code": 6608,
        "desc": "TheversionofNetBackupdoesnotmatchtheversionoftheplug-in libraries.",
        "first_action": "EnsurethatNetBackupandtherelevantplug-inlibraries",
        "full_action": "EnsurethatNetBackupandtherelevantplug-inlibraries\narecorrectlyinstalled."
    },
    "6609": {
        "code": 6609,
        "desc": "TheNetBackupplug-incannotcompletetheoperationbecausethe objectisinvalid.",
        "first_action": "Checkandverifythatyouhaveenteredthecorrectentriesfortheapplication",
        "full_action": "Dothefollowing,asappropriate:\n■ Checkandverifythatyouhaveenteredthecorrectentriesfortheapplication\nserverorthebackuphosts.\n■ Ensurethatyouhaveinstalledthecorrectplug-intosuccessfullycompletethe\noperation."
    },
    "6610": {
        "code": 6610,
        "desc": "AninternalerroroccurredintheNetBackupprocesses.",
        "first_action": "ChecktheNetBackupdebuglogsformoreinformation.",
        "full_action": "ChecktheNetBackupdebuglogsformoreinformation."
    },
    "6612": {
        "code": 6612,
        "desc": "Unabletoprocesstherequestbecausetheserverresourcesareeither busyorunavailable.Retrytheoperation.",
        "first_action": "Retrytheoperation.",
        "full_action": "Retrytheoperation."
    },
    "6614": {
        "code": 6614,
        "desc": "Failedtocompletetheoperation.",
        "first_action": "Retrytheoperationafterthesystemisupandrunning.",
        "full_action": "Retrytheoperationafterthesystemisupandrunning."
    },
    "6616": {
        "code": 6616,
        "desc": "Theoperationtypeiscurrentlynotsupported.",
        "first_action": "Ensuretheplug-insupportsthetypeofbackupsor",
        "full_action": "Ensuretheplug-insupportsthetypeofbackupsor\noperationsthatyouaretryingtocomplete."
    },
    "6617": {
        "code": 6617,
        "desc": "Asystemcallfailed. 788NetBackupstatuscodes NetBackup status codes",
        "first_action": "Checkthesystemlogsortheoperatingsystemlogsfor",
        "full_action": "Checkthesystemlogsortheoperatingsystemlogsfor\nmoredetails."
    },
    "6618": {
        "code": 6618,
        "desc": "NetBackupcannotfindthefiletocompletetheoperation.",
        "first_action": "Verifythelocationofthefile.Checkifthefilewasdeleted",
        "full_action": "Verifythelocationofthefile.Checkifthefilewasdeleted\nduringthebackupjob.Ensurethatthefilehastherequiredaccesspermissions."
    },
    "6619": {
        "code": 6619,
        "desc": "Anerroroccurredbecauseofanetworkconnectivityissue.",
        "first_action": "Toresolvethenetworkconnectivityissues,checkthe",
        "full_action": "Toresolvethenetworkconnectivityissues,checkthe\nsystemlogsandtryagain."
    },
    "6620": {
        "code": 6620,
        "desc": "Theserverhasexceededitsconnectionlimit.",
        "first_action": "Increasethelimitofopenobjects.Toincreasethelimitof",
        "full_action": "Increasethelimitofopenobjects.Toincreasethelimitof\nopenobjects,seetheappropriateplug-insupportguide.Alternatively,youcan\nchecktheopenfilesettingsonthebackuphost.Forexample,ulimit -nonUNIX\nsystems."
    },
    "6621": {
        "code": 6621,
        "desc": "Anerroroccurredbecausethenetworkprotocolisnotsupported.",
        "first_action": "Verifyandresolveanynetworkconnectivityissues.To",
        "full_action": "Verifyandresolveanynetworkconnectivityissues.To\nresolvethenetworkconnectivityissues,checkthesystemlogsandtryagain."
    },
    "6622": {
        "code": 6622,
        "desc": "AninternalerrorhasoccurredintheNetBackupprocess.",
        "first_action": "InthecaseofanOpenStackworkload,updatetheimageservicenameto",
        "full_action": "ReviewtheNetBackuplogsformoredetails.\n■ InthecaseofanOpenStackworkload,updatetheimageservicenameto\nglance.RunthefollowingcommandintheOpenStackconsole:\nopenstack service set --name glance name or ID of image service\n■ InthecaseofaHadoopworkload,verifythe hadoop.confJSONfileformatis\nvalid."
    },
    "6623": {
        "code": 6623,
        "desc": "Failedtoconnecttotheapplicationserverorthebackuphost.Theserver iseithershutdownornotreachable.",
        "first_action": "Verifyandresolveanynetworkconnectivityissues.Ensure",
        "full_action": "Verifyandresolveanynetworkconnectivityissues.Ensure\nthattheapplicationserverandthebackuphostareupandrunning."
    },
    "6625": {
        "code": 6625,
        "desc": "Thebackuphostiseitherunauthorizedtocompletetheoperationorit isunabletoestablishaconnectionwiththeapplicationserver.",
        "first_action": "Thebackuphosthastherequiredpermissions.",
        "full_action": "Ensurethefollowing:\n■ Thebackuphosthastherequiredpermissions.\n■ Thefirewallissuebetweenthebackuphostandtheapplicationserverisresolved.\n■ Thebackuphostisaddedtotherelevantaccesslists."
    },
    "6626": {
        "code": 6626,
        "desc": "Theservernameisinvalid.",
        "first_action": "Ensurethatyouhaveprovidedthecorrectnameforthe",
        "full_action": "Ensurethatyouhaveprovidedthecorrectnameforthe\napplicationserver."
    },
    "6628": {
        "code": 6628,
        "desc": "UnabletoestablishanetworkconnectionduetoanerrorwiththeDomain NameService(DNS).",
        "first_action": "VerifyandresolveanynetworkconnectivityissuesorDNS",
        "full_action": "VerifyandresolveanynetworkconnectivityissuesorDNS\nissues.Toresolvethenetworkconnectivityissues,checkthesystemlogsandtry\nagain."
    },
    "6629": {
        "code": 6629,
        "desc": "Unabletocompletetheoperation.Failedtoauthorizetheuserorthe server.",
        "first_action": "Ensurethattheuserhastherequiredpermissionsand",
        "full_action": "Ensurethattheuserhastherequiredpermissionsand\nthattheserver(applicationserverorabackuphost)isaddedtotherelevantaccess\nlists."
    },
    "6630": {
        "code": 6630,
        "desc": "Unabletoprocesstherequestbecausetheserverresourcesareeither busyorunavailable.Retrytheoperation.",
        "first_action": "Ensurethatasinglejobisresortingaparticularfileoran",
        "full_action": "Ensurethatasinglejobisresortingaparticularfileoran\nobject."
    },
    "6631": {
        "code": 6631,
        "desc": "Thereisinsufficientstorageavailabletothesystem.",
        "first_action": "Ensurethatsufficientstorageisavailabletothesystem.",
        "full_action": "Ensurethatsufficientstorageisavailabletothesystem."
    },
    "6633": {
        "code": 6633,
        "desc": "Unabletocompletetheoperation.Accesstotheobjectisdenieddueto alackofsystempermissions.",
        "first_action": "Ensurethatyouhavereadandwriteaccesstothefileor",
        "full_action": "Ensurethatyouhavereadandwriteaccesstothefileor\ntheobject."
    },
    "6634": {
        "code": 6634,
        "desc": "Unabletofindthefileortheobject.",
        "first_action": "Checkifthefileortheobjectisavailableatthespecified",
        "full_action": "Checkifthefileortheobjectisavailableatthespecified\nlocation.Providevalidentriestocompletetheoperation."
    },
    "6635": {
        "code": 6635,
        "desc": "Theversionoftheserverdoesnotsupporttherequestedoperation.",
        "first_action": "Ensurethattheversionoftheserversupportstheoperation",
        "full_action": "Ensurethattheversionoftheserversupportstheoperation\nthatyouhaverequested."
    },
    "6640": {
        "code": 6640,
        "desc": "TheversionoftheNetBackupprocessdoesnotmatchwiththeversion oftheBigDataframeworklibraries.",
        "first_action": "EnsurethatNetBackupanditsframeworklibrariesare",
        "full_action": "EnsurethatNetBackupanditsframeworklibrariesare\ncorrectlyinstalled."
    },
    "6641": {
        "code": 6641,
        "desc": "Therelevantlibrariesareeitherunavailableorinaccessible.",
        "first_action": "EnsurethatNetBackupanditsframeworklibrariesare",
        "full_action": "EnsurethatNetBackupanditsframeworklibrariesare\ncorrectlyinstalledandgrantedrelevantaccesspermissions."
    },
    "6642": {
        "code": 6642,
        "desc": "Therelevantlibrariesareeitherunavailableortheplug-indoesnot supporttherequestedoperation.",
        "first_action": "Toresolvethisissue,checktheNetBackuplogsformissing",
        "full_action": "Toresolvethisissue,checktheNetBackuplogsformissing\nsymbols."
    },
    "6643": {
        "code": 6643,
        "desc": "AninternalerroroccurredintheNetBackupprocesses.",
        "first_action": "ChecktheNetBackuplogsformoreinformation.",
        "full_action": "ChecktheNetBackuplogsformoreinformation."
    },
    "6644": {
        "code": 6644,
        "desc": "AninternalerroroccurredintheNetBackupprocesses.",
        "first_action": "Checkthesystemlogsortheoperatingsystemlogsfor",
        "full_action": "Checkthesystemlogsortheoperatingsystemlogsfor\nmoreinformation."
    },
    "6646": {
        "code": 6646,
        "desc": "Unabletocommunicatewiththeserver. 794NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethatyouhaveenteredvalidcredentialsandprovided",
        "full_action": "Ensurethatyouhaveenteredvalidcredentialsandprovided\nthecorrectentries(suchasthehostnameandportnumber)fortheapplication\nserverorthebackuphost."
    },
    "6647": {
        "code": 6647,
        "desc": "Unabletocreateoraccessadirectoryorapath.",
        "first_action": "Ensurethattheapplicationserverletsthebackuphost",
        "full_action": "Ensurethattheapplicationserverletsthebackuphost\naccessitsfilesordirectoriestocompletetheoperations."
    },
    "6649": {
        "code": 6649,
        "desc": "Therelevantlibrariesareeitherunavailableorinaccessible.",
        "first_action": "EnsurethatNetBackupanditsframeworklibrariesare",
        "full_action": "EnsurethatNetBackupanditsframeworklibrariesare\ncorrectlyinstalledandhaverelevantaccesspermissions."
    },
    "6650": {
        "code": 6650,
        "desc": "Therelevantlibrariesareeitherunavailableortheplug-indoesnot supporttherequestedoperation.",
        "first_action": "Toresolvetheissue,checktheNetBackuplogsfora",
        "full_action": "Toresolvetheissue,checktheNetBackuplogsfora\nmissingsymbol."
    },
    "6652": {
        "code": 6652,
        "desc": "Failedtocompletetheoperation.Theversionoftheplug-inmightnot supporttherequestedoperation.",
        "first_action": "Ensurethattheplug-inversionsupportstheoperation",
        "full_action": "Ensurethattheplug-inversionsupportstheoperation\nthatyouhaverequested."
    },
    "6653": {
        "code": 6653,
        "desc": "Theselectedscheduletypeiscurrentlynotsupported.",
        "first_action": "WhenyoucreateaBigDatapolicy,ensurethattheplug-in",
        "full_action": "WhenyoucreateaBigDatapolicy,ensurethattheplug-in\nsupportstheselectedscheduletype."
    },
    "6654": {
        "code": 6654,
        "desc": "Unabletoretrievethecredentialsfortheserver.",
        "first_action": "Hadoop:Whensettingthe Application_Typeparameter,youcannotuseany",
        "full_action": "Ensurethatyouhaveenteredvalidcredentialsandprovided\ncorrectentriesfortheapplicationserverorthebackuphost.\nCreatingaBigDatapolicy:\n■ Hadoop:Whensettingthe Application_Typeparameter,youcannotuseany\nuppercaseletters.Exampleofcorrectform:\nApplication_Type=hadoop"
    },
    "6655": {
        "code": 6655,
        "desc": "Thevirtualmachinedoesnotexist.",
        "first_action": "Enteravalidnameforthevirtualmachine.Thevirtual",
        "full_action": "Enteravalidnameforthevirtualmachine.Thevirtual\nmachinedisplaynameiscasesensitiveanditdoesnotallowspacesandcertain\nspecialcharacters."
    },
    "6656": {
        "code": 6656,
        "desc": "Invalidcredentials.Verifyandenterthecorrectcredentials.",
        "first_action": "Verifyandre-enterthevalidcredentialsfortheworkload.",
        "full_action": "Verifyandre-enterthevalidcredentialsfortheworkload."
    },
    "6657": {
        "code": 6657,
        "desc": "Theserveryouaretryingtoconnectisnotresponding.",
        "first_action": "Verifythattheapplicationserverisupandrunningand",
        "full_action": "Verifythattheapplicationserverisupandrunningand\ntryreconnectingwiththeserver."
    },
    "6658": {
        "code": 6658,
        "desc": "Thebackupfailed.Thesnapshotcouldnotbecreated.",
        "first_action": "Refertotheerrorslistedinthe nbaapidiscvlogonthe",
        "full_action": "Refertotheerrorslistedinthe nbaapidiscvlogonthe\nbackuphostandtroubleshoottheissues"
    },
    "6659": {
        "code": 6659,
        "desc": "Thebackupfailed.Theworkloadfilecouldnotbecreated.",
        "first_action": "Refertotheerrorslistedinthe nbaapidiscvlogonthe",
        "full_action": "Refertotheerrorslistedinthe nbaapidiscvlogonthe\nbackuphostandtroubleshoottheissues."
    },
    "6661": {
        "code": 6661,
        "desc": "Unabletofindtheconfigurationparameter.",
        "first_action": "Verifythecontentofthe azurestackconfigurationsinthecredentialfilethat",
        "full_action": "Performthefollowing,asappropriate:\n■ Verifythecontentofthe azurestackconfigurationsinthecredentialfilethat\nwasspecifiedwiththetpconfig application_server_confcommandoption.\nBasedonthemissingconfigurationparameter,modifytheconfigurationthatis\nspecifiedinthecredentialfileandupdatethe tpconfigentryonthemaster\nserver.\n■ VerifythecontentoftheCassandraproductionclusterandtheDSScluster\ndetailsinthe cassandra.confconfigurationfile."
    },
    "6662": {
        "code": 6662,
        "desc": "Unabletofindtheconfigurationfile.",
        "first_action": "1. Verifythatthe /usr/openv/var/globaldirectoryiswhitelistedonthemaster",
        "full_action": "Dothefollowing,asappropriate:\n1. Verifythatthe /usr/openv/var/globaldirectoryiswhitelistedonthemaster\nserver.Runthe bpgetconfigcommand.\n2. Verifythatthe application_server_name.confcredentialfileisinthe\n/usr/openv/var/globaldirectoryonthemasterserver.\n3. Ifthecredentialfileisnotinthe /usr/openv/var/globaldirectoryonthe\nmasterserver,createa.jsoncredentialfilewiththeazurestackconfigurations\nwithanyfilename(forexample, azurestackserver.conf)atanylocationon\nthemasterserver.\n4. Addthisfilenamewiththe tpconfig addcommand.Verifythatthefileisin\nthe /usr/openv/var/globaldirectorywithfilename\napplication_server_name.confafteradding tpconfigentry."
    },
    "6663": {
        "code": 6663,
        "desc": "FailedtoestablishaSecureShellconnectionwiththeremoteserver.",
        "first_action": "Verifythatyouenteredthevalidcredentialsforthe",
        "full_action": "Verifythatyouenteredthevalidcredentialsforthe\napplicationserver."
    },
    "6664": {
        "code": 6664,
        "desc": "UnabletoloadJSONobject.",
        "first_action": "Verifythattheproductionhostuserpasswordiscorrect.",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue.\nWhenperformingabackuporrestoreofaCassandradatabase,performthe\nfollowingasappropriate:\n■ Verifythattheproductionhostuserpasswordiscorrect.\n■ VerifythattheDSShostuserpasswordiscorrect."
    },
    "6665": {
        "code": 6665,
        "desc": "TherewasanerrorconstructingtheURL.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "6666": {
        "code": 6666,
        "desc": "TheMongoDBprocessesarenotrunningonthehost.",
        "first_action": "TobackuporrecovertheMongoDBdatabases,ensure",
        "full_action": "TobackuporrecovertheMongoDBdatabases,ensure\nthattheMongoDBclusterisrunning."
    },
    "6667": {
        "code": 6667,
        "desc": "The mongodprocessisnotrunningonthehost.",
        "first_action": "TorecovertheMongoDBdatabases,ensurethatthe",
        "full_action": "TorecovertheMongoDBdatabases,ensurethatthe\nmongodprocessisrunning."
    },
    "6668": {
        "code": 6668,
        "desc": "The mongosprocessisnotrunningonthehost.",
        "first_action": "TorecovertheMongoDBdatabases,ensurethatthe",
        "full_action": "TorecovertheMongoDBdatabases,ensurethatthe\nmongosprocessisrunning."
    },
    "6669": {
        "code": 6669,
        "desc": "UnabletocapturethetopologyoftheMongoDBcluster.",
        "first_action": "EnsurethatthecorrectMongoDBcredentialsareusedor",
        "full_action": "EnsurethatthecorrectMongoDBcredentialsareusedor\ntheMongoDBclusterisrunning.EnsurethattheMongoDBshardsareconnected\ntotheconfigserver."
    },
    "6670": {
        "code": 6670,
        "desc": "Unabletocapturebalancerstate.",
        "first_action": "EnsurethatthecorrectMongoDBcredentialsareusedor",
        "full_action": "EnsurethatthecorrectMongoDBcredentialsareusedor\ntheMongoDBclusterisrunning.EnsurethattheMongoDBshardsareconnected\ntotheconfigserver."
    },
    "6671": {
        "code": 6671,
        "desc": "Unabletofinddatabase.",
        "first_action": "EnsurethattheMongoDBclusterisrunningandadmin",
        "full_action": "EnsurethattheMongoDBclusterisrunningandadmin\ndatabaseisaccessible."
    },
    "6672": {
        "code": 6672,
        "desc": "Failedtoshutdowndatabaseserver. 801NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethattheMongoDBclusterisrunningandadmin",
        "full_action": "EnsurethattheMongoDBclusterisrunningandadmin\ndatabaseisaccessible.EnsurethatthecorrectMongoDBcredentialsareused."
    },
    "6673": {
        "code": 6673,
        "desc": "Failedtoperformpre-recoveryoperation.",
        "first_action": "TorecovertheMongoDBdatabases,ensurethatthe",
        "full_action": "TorecovertheMongoDBdatabases,ensurethatthe\nMongoDBclusterisrunning.EnsurethattheMongoDBclusterisrunningandadmin\ndatabaseisaccessible.EnsurethatthecorrectMongoDBcredentialsareused.\nFormoreinformation,refertothe mdbserverlogs."
    },
    "6674": {
        "code": 6674,
        "desc": "Failedtocleanthedatapaths.",
        "first_action": "EnsurethatthedatapaththatisusedforrunningMongoDB",
        "full_action": "EnsurethatthedatapaththatisusedforrunningMongoDB\nprocessesiscorrect.Formoreinformation,refertothe mdbserverlogs."
    },
    "6675": {
        "code": 6675,
        "desc": "Datapathdoesnotexist.",
        "first_action": "EnsurethatthedatapaththatisusedforrunningMongoDB",
        "full_action": "EnsurethatthedatapaththatisusedforrunningMongoDB\nprocessesiscorrect.Formoreinformation,refertothe mdbserverlogs."
    },
    "6676": {
        "code": 6676,
        "desc": "UnabletocompletetheoperationbecausetheMongoDBprocessesare runningontheserver.",
        "first_action": "EnsurethattheMongoDBprocessesarenotspawned",
        "full_action": "EnsurethattheMongoDBprocessesarenotspawned\nbeforetheMongoDBclusterrecoveryiscomplete."
    },
    "6677": {
        "code": 6677,
        "desc": "UnabletoaddashardtotheMongoDBcluster.",
        "first_action": "Ensurethatthe mongosprocessisrunningontheconfig",
        "full_action": "Ensurethatthe mongosprocessisrunningontheconfig\nserver.EnsurethatthecorrectMongoDBcredentialsareused."
    },
    "6678": {
        "code": 6678,
        "desc": "Failedtoinitiatetheshard.",
        "first_action": "Ensurethatthe mongodprocessisrunningontheconfig",
        "full_action": "Ensurethatthe mongodprocessisrunningontheconfig\nserver.EnsurethatthecorrectMongoDBcredentialsareused."
    },
    "6679": {
        "code": 6679,
        "desc": "Failedtoperformpost-recoveryoperation.",
        "first_action": "Formoreinformationabouttheerror,refertotheCohesity",
        "full_action": "Formoreinformationabouttheerror,refertotheCohesity\nmdbserverlogsorMongoDBlogs.Iftheissuepersists,visitsupport.veritas.com.\nTheCohesitySupportsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "6680": {
        "code": 6680,
        "desc": "UnabletorecovertheMongoDBcluster.",
        "first_action": "Formoreinformation,refertothe mdbserverlogs.",
        "full_action": "Formoreinformation,refertothe mdbserverlogs."
    },
    "6681": {
        "code": 6681,
        "desc": "Multipleobjectswithsamenamefound.",
        "first_action": "Ensurethattheinstancedisplaynamesareuniqueand",
        "full_action": "Ensurethattheinstancedisplaynamesareuniqueand\nreconfigurethepolicy."
    },
    "6682": {
        "code": 6682,
        "desc": "Hostnotfound.",
        "first_action": "VerifytheinstancenameorIDandreconfigurethepolicy.",
        "full_action": "VerifytheinstancenameorIDandreconfigurethepolicy."
    },
    "6683": {
        "code": 6683,
        "desc": "Failedtocreateinstancesnapshot.",
        "first_action": "VerifytheOpenStacklogsandalsoensurethatinstance",
        "full_action": "VerifytheOpenStacklogsandalsoensurethatinstance\nsnapshotcanbecreated."
    },
    "6684": {
        "code": 6684,
        "desc": "Failedtocreatevolumesnapshot.",
        "first_action": "VerifytheOpenStacklogsandalsoensurethatvolume",
        "full_action": "VerifytheOpenStacklogsandalsoensurethatvolume\nsnapshotcanbecreated."
    },
    "6685": {
        "code": 6685,
        "desc": "Volumecreationisinaninvalidstate.",
        "first_action": "VerifytheOpenStacklogs.",
        "full_action": "VerifytheOpenStacklogs."
    },
    "6686": {
        "code": 6686,
        "desc": "Failedtoretrievevolumedetails.",
        "first_action": "VerifytheOpenStacklogs.",
        "full_action": "VerifytheOpenStacklogs."
    },
    "6687": {
        "code": 6687,
        "desc": "Volumesnapshotcreationisinaninvalidstate.",
        "first_action": "VerifytheOpenStacklogs.",
        "full_action": "VerifytheOpenStacklogs."
    },
    "6688": {
        "code": 6688,
        "desc": "Failedtoretrievevolumesnapshotdetails.",
        "first_action": "VerifytheOpenStacklogs.",
        "full_action": "VerifytheOpenStacklogs."
    },
    "6689": {
        "code": 6689,
        "desc": "MongoDBtopologyhaschangedsincethelastbackup.Youmustcreate afullbackup.",
        "first_action": "Runafullbackupifthetopologyhaschanged.Following",
        "full_action": "Runafullbackupifthetopologyhaschanged.Following\nasuccessfulfullbackup,anincrementalbackupshouldbepossible."
    },
    "6690": {
        "code": 6690,
        "desc": "TheMongoDBrenamefileiseithermissingorinvalid.",
        "first_action": "Reviewthesyntaxoftheentriesintherenamefile.Incase",
        "full_action": "Reviewthesyntaxoftheentriesintherenamefile.Incase\nofrecoverytothealternateapplicationserver,makesurethatthealternate\napplicationserverisspecifiedinchangeentryinformatas\nALT_APPLICATION_SERVER=Host:Port.Also,verifythatasingleinstancehost:port\nisnotredirectedtomultiple host:port."
    },
    "6691": {
        "code": 6691,
        "desc": "UnabletocreateMongoDBrestorespecificationfile.",
        "first_action": "Makesurethatthebackuphost(Destination client)is",
        "full_action": "Makesurethatthebackuphost(Destination client)is\nreachablebytheNetBackupmasterserver."
    },
    "6692": {
        "code": 6692,
        "desc": "UnabletoreadandprocesstheMongoDBrestorespecificationfile.",
        "first_action": "EnsurethattheNetBackupbackuphost(Destination",
        "full_action": "EnsurethattheNetBackupbackuphost(Destination\nclient)hastheproperaccesspermissions."
    },
    "6693": {
        "code": 6693,
        "desc": "UnabletoreadandprocesstheMongoDBconfigurationfile.",
        "first_action": "EnsurethattheNetBackupbackuphost(Destination",
        "full_action": "EnsurethattheNetBackupbackuphost(Destination\nclient)hastheproperaccesspermissions."
    },
    "6694": {
        "code": 6694,
        "desc": "BackupofMongoDBissupportedonlyonLogicalVolumeManagement basedvolumes.",
        "first_action": "Ensuretomountthedatabasedirectoryonalogical",
        "full_action": "Ensuretomountthedatabasedirectoryonalogical\nvolume."
    },
    "6695": {
        "code": 6695,
        "desc": "BackupofMongoDBonVxFSvolumesisnotsupported.",
        "first_action": "Ensuretomountthedatabasedirectoryonalogical",
        "full_action": "Ensuretomountthedatabasedirectoryonalogical\nvolume."
    },
    "6696": {
        "code": 6696,
        "desc": "SimultaneousbackupoperationsonsameordifferentMongoDBinstances onamachinearenotsupported.Rescheduletheoperationstorunatdifferenttimes.",
        "first_action": "Reschedulethebackupofmultipleinstancesonthesame",
        "full_action": "Reschedulethebackupofmultipleinstancesonthesame\nmachinetorunatdifferenttimes."
    },
    "6697": {
        "code": 6697,
        "desc": "Maximumnumberofsupportedvolumeshasbeenreached.",
        "first_action": "Themaximumnumberofattachedvolumesthatare",
        "full_action": "Themaximumnumberofattachedvolumesthatare\nsupportedis32."
    },
    "6698": {
        "code": 6698,
        "desc": "Maximumnumberofsupportedsecuritygroupsexceeded. 808NetBackupstatuscodes NetBackup status codes",
        "first_action": "Themaximumnumberofsecuritygroupsthataresupported",
        "full_action": "Themaximumnumberofsecuritygroupsthataresupported\nis32.Adjustthenumberofsecuritygroupsandretrytheoperation."
    },
    "6699": {
        "code": 6699,
        "desc": "Maximumnumberofsupportedattachedvolumesexceeded.",
        "first_action": "Themaximumnumberofextendedattachedvolumesthat",
        "full_action": "Themaximumnumberofextendedattachedvolumesthat\naresupportedis32.Adjustthenumberofattachedvolumesandretrytheoperation."
    },
    "6700": {
        "code": 6700,
        "desc": "Maximumnumberofsupportednetworkinterfacesreached.",
        "first_action": "Themaximumnumberofnetworkinterfacesthatare",
        "full_action": "Themaximumnumberofnetworkinterfacesthatare\nsupportedis100.Adjustthenumberofnetworkinterfacesandretrytheoperation."
    },
    "6701": {
        "code": 6701,
        "desc": "Unabletoopenthedevice.",
        "first_action": "Verifythatyourstoragesystemisingoodstate.Alsoverify",
        "full_action": "Verifythatyourstoragesystemisingoodstate.Alsoverify\nyourbackuphostandinstancetobebackedupareonthesameHypervisor."
    },
    "6702": {
        "code": 6702,
        "desc": "Unabletoobtaintheauthenticationtoken.",
        "first_action": "Thetokenisgeneratedusingacombinationofusername,",
        "full_action": "Thetokenisgeneratedusingacombinationofusername,\nuserpassword,userdomainname,projectname,andprojectdomainname.Verify\nthatthesevaluesarecorrectlymentionedin credsfile."
    },
    "6703": {
        "code": 6703,
        "desc": "Backupofaninstancewithflavordisksize0andbootingfromimageis notsupported.",
        "first_action": "VerifythatNetBackupdoesnotattempttobackupan",
        "full_action": "VerifythatNetBackupdoesnotattempttobackupan\ninstancebootingfromanimageandusingaflavorwithdisksize0."
    },
    "6704": {
        "code": 6704,
        "desc": "RestoringmultipleMongoDBnodesononereplicasetisinvalid.",
        "first_action": "Onlyonenodecanberestoredinareplicaset.Select",
        "full_action": "Onlyonenodecanberestoredinareplicaset.Select\nredirectrestoreandeditthepathtopointtoonenodefromthereplicaset.Ifyour\nbackupwasdonefromdifferentnodesduetorolechanges,selectallnodestobe\nrestoredtoonenodeonthedestinationcluster.Thisoperationshouldbedoneby\nselectingthealternaterestoreoptionintherestoreworkflow.Usethealternate\nrestoreoptionintherestoreworkflow."
    },
    "6705": {
        "code": 6705,
        "desc": "RestoringMongoDBdataonanarbiternodeisinvalid.",
        "first_action": "SelectanothernodeinthedestinationMongoDBcluster",
        "full_action": "SelectanothernodeinthedestinationMongoDBcluster\nthatisnotanarbiterinthedestinationMongoDBcluster."
    },
    "6706": {
        "code": 6706,
        "desc": "Adiscoveredshardwasfoundindrainstate,cannotproceedwithbackup.",
        "first_action": "Retrythebackupoperationwhentheshardisoutofthe",
        "full_action": "Retrythebackupoperationwhentheshardisoutofthe\ndrainstate.RefertotheMongoDBAdministrator’sGuidetochangethestateofthe\nshard."
    },
    "6707": {
        "code": 6707,
        "desc": "AnunsupportedMongoDBstorageengineisdetected.",
        "first_action": "ChangethestorageenginetoWiredTigerandresubmit",
        "full_action": "ChangethestorageenginetoWiredTigerandresubmit\nyouroperation.RefertoMongoDBdocumentationforchangingthestorageengine."
    },
    "6708": {
        "code": 6708,
        "desc": "Unabletoparsecommandoutput.",
        "first_action": "Refertothe mdbserverlogstogetmoredetailsofthe",
        "full_action": "Refertothe mdbserverlogstogetmoredetailsofthe\ncommandstatusanditsfailure.Retrytheoperationandiftheissuepersists,visit\ntheCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsite\noffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6709": {
        "code": 6709,
        "desc": "Unabletorunthecommand.",
        "first_action": "Refertothe mdbserverlogstofindtheerrorcodeandrefertotheMongoDB",
        "full_action": "Multipleworkloadscanshowthiserror.Reviewthefollowing\ninformationforyourspecificworkload.\nWhenperformingabackuporrestoreofaMongoDB,reviewthefollowing:\n■ Refertothe mdbserverlogstofindtheerrorcodeandrefertotheMongoDB\nAdministrator’sGuideforthereasonofthefailurebasedontheerrorcode.If\nrunninganincrementalbackuponMongoDBversion4.4orlater,thenensure\ntohavethemongodumputilityinstalled.Afterinstallation,retrytheoperationand\niftheissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesity\nTechnicalSupportwebsiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue.\n■ Whencertificate-basedauthenticationisenabled,differentialincrementalbackups\nmayfail.Refertothemdbserverlogstofindtheerrorcodeandcommanddetails.\nIfthe mdbserverlogsindicatea mongodumpcommandfailure,tryrunningthe\nmongodumpcommandmanuallyontheMongoDBhostandchecktheerror.If\nthe mongodumpcommandfailswithX509certificate-relatedconnectionerrors,\nyoumustfixtheseerrorsbyupdatingtheMongoDBservercertificateswiththe\nsubjectAltNamepropertyaspertheMongoDBdocumentation.Thenretrythe\ndifferentialincrementalbackup.\nWhenperformingabackuporrestoreofaCassandradatabase,performthe\nfollowingasappropriate:\n■ CheckSSHsessionsforproductionnodes.TheCBRnodeshouldbeableto\nuseSSHtoconnecttotheproductionnodes.\n■ EnsurethattheCBRnodeisrunningandreachable.\n■ Verifythat nbcbrprocessisrunning.Iftheprocessisnotrunning,manually\nclearthefolderthatisspecifiedintheCassandraconfigurationfileonCassandra\nclusternodesandretrythebackupoperationagain."
    },
    "6710": {
        "code": 6710,
        "desc": "Pre-checkforrecoveryhasfailedasWiredTigerlogfilesarepresentat thedatabasepath.",
        "first_action": "Selecttheoverwriteoptionintherestoreworkflowand",
        "full_action": "Selecttheoverwriteoptionintherestoreworkflowand\nretrytheoperation."
    },
    "6711": {
        "code": 6711,
        "desc": "UnabletobackupMongoDBconfigurationfile.",
        "first_action": "ReviewtheaccesscontrolfortheMongoDBconfigurationfile.Allowthehost",
        "full_action": "Reviewthe mdbserverlogsformoredetails.\nTrythefollowingasappropriate:\n■ ReviewtheaccesscontrolfortheMongoDBconfigurationfile.Allowthehost\nuserthatisspecifiedinthetpconfigforthisnode,alltherightsthatarerequired\ntoreadtheMongoDBconfigurationfile.\n■ Reviewtheaccesscontrolrightstothesnapshotdirectorythatisspecifiedin\ntpconfig.Allowthehostuserthatisspecifiedinthe tpconfigforthisnode,\ntherightstowritetothesnapshotmountdirectory.\nRetrytheoperationandiftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6712": {
        "code": 6712,
        "desc": "Unabletofindoperationlogforpreviousbackup.",
        "first_action": "Changethescheduletypetofullandretrythebackupand",
        "full_action": "Changethescheduletypetofullandretrythebackupand\nverifythatitcompleteswithnoissues.Scheduleanincrementalbackupafterthe\nfullbackup."
    },
    "6713": {
        "code": 6713,
        "desc": "Operationlogroll-overdetected.",
        "first_action": "Changethescheduletypetofullandretrythebackup.",
        "full_action": "Changethescheduletypetofullandretrythebackup.\nScheduleanincrementalbackupafterthefullbackup.Increasethefrequencyof\nincrementalbackupsorincreasethesizeoftheoperationlogssuchthatoperation\nlogsdonotrolloverbeforethenextincremental.Thisstepmustbedonebasedon\ntheaveragenumberofoperationsthataredoneonMongoDBandtherecovery\npointobjectiveforyourdata.RefertoMongoDBAdministrator’sGuidetochange\ntheoperationlogsize."
    },
    "6714": {
        "code": 6714,
        "desc": "Errorwhilecollectionwasiterated.",
        "first_action": "Refertomdbserverlogstogetdetailsoftheerror.Runa",
        "full_action": "Refertomdbserverlogstogetdetailsoftheerror.Runa\nfullbackupandafterthefullbackupissuccessful,scheduleanincrementalbackup."
    },
    "6715": {
        "code": 6715,
        "desc": "Operationlogverificationerror.",
        "first_action": "Refertomdbserverlogstogetdetailsoftheerror.Runa",
        "full_action": "Refertomdbserverlogstogetdetailsoftheerror.Runa\nfullbackupandafterthefullbackupissuccessful,scheduleanincrementalbackup."
    },
    "6716": {
        "code": 6716,
        "desc": "FailedI/Ooperationonoperationlogstoreinfofile.",
        "first_action": "Reviewthenbaapireq_handlerlogsandthemdbserver",
        "full_action": "Reviewthenbaapireq_handlerlogsandthemdbserver\nlogstotroubleshoottheissue.Ifthefailureisfordeletingoperationlogs,manually\ndeletethesetobringuptheMongoDBinstancetogetitrunning.Ifthefailureisin\nfindingtheoperationlogpath,visittheCohesityTechnicalSupportwebsite.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "6717": {
        "code": 6717,
        "desc": "Invaliddeletepathwaspassedforrestoredoperationlogfiles.Operation logfileshavenotbeendeleted.",
        "first_action": "Referto mdbserverlogsformoredetails.Iftheissue",
        "full_action": "Referto mdbserverlogsformoredetails.Iftheissue\npersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6718": {
        "code": 6718,
        "desc": "Unabletoreplayoperationlogs.",
        "first_action": "4.4orlater,thenensuretohavethemongorestoreutilityinstalled.Afterinstallation,",
        "full_action": "IfrunninganincrementalrecoveryonMongoDBversion\n4.4orlater,thenensuretohavethemongorestoreutilityinstalled.Afterinstallation,\nmanuallyapplytheoperationlog.Refertotheoperationlogsrestoredfrom\nmdbserverlogsandrestorethesemanually.RefertoMongoDBAdministrator’s\nGuideforthe mongorestorecommandparameters."
    },
    "6719": {
        "code": 6719,
        "desc": "UnabletorevokeNetBackupreplayoperationlogsrolefromuser.",
        "first_action": "Reviewthe mdbserverlogsfordetails.",
        "full_action": "Reviewthe mdbserverlogsfordetails.\nRunthefollowingcommandtomanuallyrevoketheNetBackupreplayoperations\nlogsroleontheuser:\"db.getSiblingDB('admin').revokeRolesFromUser('{user\ninfo}',[{'role':'netbackup-replayoplogs', 'db':'admin'}])"
    },
    "6720": {
        "code": 6720,
        "desc": "UnabletodropNetBackupreplayoperationlogsrole.",
        "first_action": "Reviewthe mdbserverlogsfordetails.",
        "full_action": "Reviewthe mdbserverlogsfordetails.\nRunthefollowingcommandtomanuallydroptherolefortheadministratoruser:\n\"db.getSiblingDB('admin').dropRole('netbackup-replayoplogs')"
    },
    "6721": {
        "code": 6721,
        "desc": "Unabletoreplayoperationlogs.Also,failedtorevokeNetBackupreplay operationlogsroleanddropNetBackupreplayoperationlogsrole.",
        "first_action": "RunthefollowingcommandtomanuallyrevoketheNetBackupreplayoperations",
        "full_action": "Reviewthe mdbserverlogsfordetails.\nPerformthefollowing:\n■ RunthefollowingcommandtomanuallyrevoketheNetBackupreplayoperations\nlogsrolefortheuser:\n\"db.getSiblingDB('admin').revokeRolesFromUser('{user\ninfo}',[{'role':'netbackup-replayoplogs', 'db':'admin'}])\".\n■ Runthefollowingcommandtomanuallydroptheroleoftheadministratoruser:\n\"db.getSiblingDB('admin').dropRole('netbackup-replayoplogs')"
    },
    "6722": {
        "code": 6722,
        "desc": "Unabletoreplaytheoperationlogs.Also,failedtorevokeNetBackup replayoperationlogsrole.",
        "first_action": "Manuallyapplytheoperationlog.Refertotheoperation",
        "full_action": "Manuallyapplytheoperationlog.Refertotheoperation\nlogsrestoredfrommdbserverlogsandrestorethesemanually.RefertoMongoDB\nAdministrator’sGuideforthe mongorestorecommandparameters.\nRunthefollowingcommandtomanuallyrevoketheNetBackupreplayoperations\nlogsroleontheuser:\"db.getSiblingDB('admin').revokeRolesFromUser('{user\ninfo}',[{'role':'netbackup-replayoplogs', 'db':'admin'}])"
    },
    "6723": {
        "code": 6723,
        "desc": "Unabletoreplayoperationlogs.Also,failedtodropNetBackupreplay operationlogsrole. 817NetBackupstatuscodes NetBackup status codes",
        "first_action": "Manuallyapplytheoperationlog.Refertotheoperation",
        "full_action": "Manuallyapplytheoperationlog.Refertotheoperation\nlogsrestoredfrommdbserverlogsandrestorethesemanually.RefertoMongoDB\nAdministrator’sGuideforthe mongorestorecommandparameters.\nRunthefollowingcommandtomanuallydroptheroleontheadministratoruser:\n\"db.getSiblingDB('admin').dropRole('netbackup-replayoplogs')"
    },
    "6724": {
        "code": 6724,
        "desc": "Restorenodecountisinvalid.",
        "first_action": "Onlyonenodecanberestoredinareplicaset.Ifyour",
        "full_action": "Onlyonenodecanberestoredinareplicaset.Ifyour\nbackupwasdonefromdifferentnodesduetorolechanges,selectallthenodesto\nberestoredtoonesinglenodeonthedestinationMongoDBcluster.Usethealternate\nrestoreoptionintherestoreworkflow."
    },
    "6725": {
        "code": 6725,
        "desc": "UnabletofindinformationabouttheMongoDBreplicaset.",
        "first_action": "Referto mdbserverlogsformoredetails.Retrythe",
        "full_action": "Referto mdbserverlogsformoredetails.Retrythe\noperationandiftheissuepersists,visittheCohesityTechnicalSupportwebsite.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "6726": {
        "code": 6726,
        "desc": "Eitherthebackuphostthatisselectedasthedestinationclientisinvalid orinaccessible,ortherequiredplug-inisnotfoundontheclient.",
        "first_action": "Makesurethatthecorrectbackuphosthasbeenselected",
        "full_action": "Makesurethatthecorrectbackuphosthasbeenselected\nasthedestination.Also,makesurethattheMongoDBplug-inisinstalledonthe\nbackuphostandretrytheoperation."
    },
    "6727": {
        "code": 6727,
        "desc": "Failedtotransferafiletotheremotehost.",
        "first_action": "ReviewtheconnectivitybetweentheNetBackupclient",
        "full_action": "ReviewtheconnectivitybetweentheNetBackupclient\nandtheMongoDBnodes.Refertothe nbapidiscvand nbaapire_handlerlogs\nformoredetails."
    },
    "6728": {
        "code": 6728,
        "desc": "Invalidbackuphostwasusedinthepolicy.",
        "first_action": "Updatethepolicytospecifythecorrectbackuphost.Verify",
        "full_action": "Updatethepolicytospecifythecorrectbackuphost.Verify\nthattheappropriateplug-inisinstalledonthebackuphostandretrythebackup\noperation."
    },
    "6729": {
        "code": 6729,
        "desc": "Unabletodownloadthethinclientfromthepackagerepository.",
        "first_action": "EnsurethatyouhaveaddedtheMongoDB_tcpackageon",
        "full_action": "EnsurethatyouhaveaddedtheMongoDB_tcpackageon\ntheNetBackupmasterserver.RefertotheMongoDBAdministrator’sGuidetoadd\nthethinclientusingthe nbrepo --addcommand.Addthethinclientpackagefor\ntherelevantMongoDBnodeoperatingsystemoraddthethinclientsforbothRHEL\nandSUSEonyourmaster.Thenretrytheoperation."
    },
    "6730": {
        "code": 6730,
        "desc": "Theselectedscheduletypeiscurrentlynotsupportedforthesharded clusterthathasFeatureCompatibilityVersion4.2orlater.",
        "first_action": "IfyourunanincrementalonShardedMongoDBcluster",
        "full_action": "IfyourunanincrementalonShardedMongoDBcluster\nwithversion4.2,refertotheMongoDBAdministrator’sGuidetochangetheFeature\nCompatibilityVersionofMongoDBto4.0.Retrytheoperationwithafullbackup\nfollowedbyincrementalbackup.IfyoudonotwanttochangetheFeature\nCompatibilityVersion,changethescheduletypetoonlydofullbackupsofthis\nMongoDBinstance.IncrementalbackupsarenotsupportedforaShardedcluster\nwithMongoDBversion4.4orlater."
    },
    "6731": {
        "code": 6731,
        "desc": "Alltherequiredparametersforauthenticationtypecertificate-basedare notprovided.",
        "first_action": "Ensurethatyouhaveprovidedallauthenticationdetails",
        "full_action": "Ensurethatyouhaveprovidedallauthenticationdetails\nin tpconfigforyourMongoDBclusterandthatyouprovidealltherequired\nparameters.Refertothe NetBackup for MongoDB Administrator’s Guideformore\ninformationonrequiredparameters."
    },
    "6732": {
        "code": 6732,
        "desc": "Ensurethatyouprovidealltherequiredparameters.",
        "first_action": "Ensurethatyouhaveprovidedallauthenticationdetails",
        "full_action": "Ensurethatyouhaveprovidedallauthenticationdetails\nin tpconfigforyourMongoDBcluster.RefertotheNetBackupMongoDB\nAdministrator’sGuideformoreinformationonrequiredparameters."
    },
    "6733": {
        "code": 6733,
        "desc": "NetBackupdoesnotsupportprotectionofthegivenMongoDBcluster version.",
        "first_action": "RefertoNetBackupEnterpriseServerandServerOS",
        "full_action": "RefertoNetBackupEnterpriseServerandServerOS\nSoftwareCompatibilityListforyourNetBackupclientversiontofindoutsupported\nMongoDBversion."
    },
    "6734": {
        "code": 6734,
        "desc": "UnabletoobtaintheMongoDBversion.",
        "first_action": "EnsurethattheMongoDBclusterisupandrunningand",
        "full_action": "EnsurethattheMongoDBclusterisupandrunningand\nretrytheoperation."
    },
    "6735": {
        "code": 6735,
        "desc": "UnabletoobtaintheFeatureCompatibilityVersion.",
        "first_action": "EnsurethattheMongoDBclusterisupandrunningand",
        "full_action": "EnsurethattheMongoDBclusterisupandrunningand\nretrytheoperation."
    },
    "6736": {
        "code": 6736,
        "desc": "Thesourceandthetargetclustermusthavethesamecommunication modeforcertificate-basedauthentication. 821NetBackupstatuscodes NetBackup status codes",
        "first_action": "Changetherestoreclusterauthenticationtypetomatch",
        "full_action": "Changetherestoreclusterauthenticationtypetomatch\nwiththebackupclusterauthenticationtypeandretrytherestore."
    },
    "6737": {
        "code": 6737,
        "desc": "UnabletostopthebalancerontheMongoDBcluster.",
        "first_action": "Refertomdbserverlogsformoredetails.RefertoMongo",
        "full_action": "Refertomdbserverlogsformoredetails.RefertoMongo\nlogsformoredetailsaboutthefailure.Retrytheoperationandiftheissuepersists,\nvisittheCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupport\nwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6738": {
        "code": 6738,
        "desc": "UnabletostartthebalancerontheMongoDBcluster.",
        "first_action": "Refertomdbserverlogsformoredetails.RefertoMongo",
        "full_action": "Refertomdbserverlogsformoredetails.RefertoMongo\nlogsformoredetailsaboutthefailure.Retrytheoperationandiftheissuepersists,\nvisittheCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupport\nwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6739": {
        "code": 6739,
        "desc": "Theclusteriscreatedusingtheexternallysourcedconfigurationfile values.NetBackupcurrentlydoesnotsupportthisMongoDBconfiguration.",
        "first_action": "NetBackupdoesn'tsupporttheexternallysourced",
        "full_action": "NetBackupdoesn'tsupporttheexternallysourced\nconfigurationfiles.PleasechangetheMongoDBconfigurationtouselocal\nconfigurationfilesandretrytheoperation."
    },
    "6740": {
        "code": 6740,
        "desc": "EithertheMongoDBVersionortheFeatureCompatibilityVersionofthe MongoDBclusterhaschanged.",
        "first_action": "Runafullbackupandthenanincrementalbackupshould",
        "full_action": "Runafullbackupandthenanincrementalbackupshould\nwork."
    },
    "6741": {
        "code": 6741,
        "desc": "Thequotaisexceededforvolumes.",
        "first_action": "EnsurethattheOpenStackvolumequotaislargeenough",
        "full_action": "EnsurethattheOpenStackvolumequotaislargeenough\ntoaccommodatethecreationofnewvolumesthatarerequiredduringbackupand\norrestoreoperations."
    },
    "6742": {
        "code": 6742,
        "desc": "Thequotaisexceededforinstances.",
        "first_action": "EnsurethattheOpenStackinstancequotaislargeenough",
        "full_action": "EnsurethattheOpenStackinstancequotaislargeenough\ntoaccommodatethecreationofnewinstancethatisrequiredduringrestore\noperation."
    },
    "6743": {
        "code": 6743,
        "desc": "Failedtogettheinstancename. 823NetBackupstatuscodes NetBackup status codes",
        "first_action": "Forthebackuptosucceed,ensurethattheOpenStack",
        "full_action": "Forthebackuptosucceed,ensurethattheOpenStack\ninstanceispresentinthetenantortheinstancenameisnotblank."
    },
    "6744": {
        "code": 6744,
        "desc": "Thehostnameonthebackuphostisempty.",
        "first_action": "Verifythatthehostnameisproperlyconfiguredforthe",
        "full_action": "Verifythatthehostnameisproperlyconfiguredforthe\nbackuphostandmakesurethe /tmpfolderofthebackuphostismountedwith\nexecutionpermissions."
    },
    "6745": {
        "code": 6745,
        "desc": "FailedtoconnecttoMongoDBinstance.",
        "first_action": "VerifythatthereisconnectivitytotheMongoDBinstance.",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythatthereisconnectivitytotheMongoDBinstance.\n■ IftheMongoDBinstancetargetdestinationor ALT_APPLICATION_SERVERisan\narbiter,changeittoanon-arbiterMongoDBinstance."
    },
    "6746": {
        "code": 6746,
        "desc": "Connectioncannotbeestablishedbecausethebackuphostfailedto resolvetheapplicationserver. 824NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethatyouhaveenteredthecorrecthostnameoftheapplicationserver.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatyouhaveenteredthecorrecthostnameoftheapplicationserver.\n■ Trytopingthebackuphostfromtheapplicationserverandtheapplicationserver\nfromthebackuphost."
    },
    "6747": {
        "code": 6747,
        "desc": "Thebackuphostcannotestablishaconnectiontotheapplicationserver.",
        "first_action": "Ensurethatyouhaveprovidedthecorrecthostnamefortheapplicationserver.",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatyouhaveprovidedthecorrecthostnamefortheapplicationserver.\n■ Trytopingthebackuphostfromtheapplicationserverandtheapplicationserver\nfromthebackuphost.\n■ Ensurethattheportisupdatedcorrectlyusing tpconfigor hadoop.conf."
    },
    "6748": {
        "code": 6748,
        "desc": "AproblemhasoccurredwiththeSSLortheTLScommunication.",
        "first_action": "EnsurethatthecertificatesthatareprovidedfortheSSL",
        "full_action": "EnsurethatthecertificatesthatareprovidedfortheSSL\northeTLScommunicationhavethecorrectfileformat,path,andpermissions."
    },
    "6749": {
        "code": 6749,
        "desc": "FailedinSSLorTLScommunicationduetoaninvalidclientcertificate.",
        "first_action": "Ensurethatthecertificateisaccessibleandthatthe",
        "full_action": "Ensurethatthecertificateisaccessibleandthatthe\nspecifiedpathiscorrect."
    },
    "6750": {
        "code": 6750,
        "desc": "Failedtoverifytheapplicationserver.",
        "first_action": "EnsurethatthecertificatesthatareprovidedfortheSSL",
        "full_action": "EnsurethatthecertificatesthatareprovidedfortheSSL\northeTLScommunicationhavethecorrectfileformat,path,andpermissions.Also,\nverifythatthecertificateisnotrevoked."
    },
    "6751": {
        "code": 6751,
        "desc": "FailedtoreadtheSSLCAcertificate.",
        "first_action": "EnsurethatthecertificatesandtheCRLfilesareinthe",
        "full_action": "EnsurethatthecertificatesandtheCRLfilesareinthe\ncorrectformatandthatthetruststorefileandtheCRLfilesarenotcorrupted."
    },
    "6752": {
        "code": 6752,
        "desc": "AnunknownCertificateAuthorityissuedthecertificate.",
        "first_action": "ObtaintheCAcertificatefortherequiredserverandreruntheoperation.",
        "full_action": "Performthefollowingasappropriate:\n■ ObtaintheCAcertificatefortherequiredserverandreruntheoperation.\n■ Retrytheoperationandsavealltheerrorloginformation.Iftheissuepersists,\nvisitsupport.veritas.com.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6753": {
        "code": 6753,
        "desc": "Ensurethattheapplicationserverclockandthebackuphostclocksare synchronized.",
        "first_action": "Checkifthebackuphost’sclockisinsyncwiththespecified",
        "full_action": "Checkifthebackuphost’sclockisinsyncwiththespecified\napplicationserver.Ifnecessary,correctthetimeontheapplicationserverandrerun\ntheoperationandsaveallerrorloginformation.Iftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "6754": {
        "code": 6754,
        "desc": "Thesecuritycertificatehasexpired.",
        "first_action": "Checkifthebackuphost’sclockisinsyncwiththespecified",
        "full_action": "Checkifthebackuphost’sclockisinsyncwiththespecified\nApplicationServer.Ifnecessary,correctthetimeontheApplicationhostandrerun\ntheoperationandsaveallerrorloginformation.Iftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "6755": {
        "code": 6755,
        "desc": "Thecertificaterevocationlist(CRL)isunavailable.",
        "first_action": "The ECA_CRL_PATHhasthecorrectcertificaterevocationlist(CRL)directory",
        "full_action": "Ifthe ECA_CRL_PATHsettingisspecifiedinthe bp.conf\nconfigurationfile,ensurethefollowing:\n■ The ECA_CRL_PATHhasthecorrectcertificaterevocationlist(CRL)directory\npath.\n■ TheCRLdirectorycontainsCRLsforallrequiredcertificateissuers.\n■ TheCRLisinPEMformat.\n■ TheCRLhasnotexpired.\n■ TheCRLlastupdatedateisnotafuturedate."
    },
    "6756": {
        "code": 6756,
        "desc": "Thecertificaterevocationlist(CRL)hasexpired.",
        "first_action": "ProvidetheCRLthathasnotexpired.",
        "full_action": "ProvidetheCRLthathasnotexpired."
    },
    "6757": {
        "code": 6757,
        "desc": "Thesecuritycertificateisrevoked.",
        "first_action": "Ensurethatthecertificatethatisprovidedfortheapplication",
        "full_action": "Ensurethatthecertificatethatisprovidedfortheapplication\nserverisnotrevoked.Also,ifthecertificateisnotrevokedandyoustillseethis\nerror,checkifthecertificaterevocationlist(CRL)isupdatedintheCRLcache."
    },
    "6758": {
        "code": 6758,
        "desc": "Unabletodecryptthecertificaterevocationlist(CRL)signature.",
        "first_action": "Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity",
        "full_action": "UsetheOpenSSLverifycommandtocheckthecertificate\nwiththeCRL.\nPerformthefollowingasappropriate:\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,visitsupport.veritas.com.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "6759": {
        "code": 6759,
        "desc": "Certificaterevocationlist(CRL)signaturefailure.",
        "first_action": "Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity",
        "full_action": "UsetheOpenSSLverifycommandtocheckthecertificate\nwiththeCRL.\nPerformthefollowingasappropriate:\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,visitsupport.veritas.com.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "6760": {
        "code": 6760,
        "desc": "Thecertificaterevocationlist(CRL)isnotyetvalid.",
        "first_action": "CheckyoursystemtimeorprovideavalidCRL.",
        "full_action": "CheckyoursystemtimeorprovideavalidCRL."
    },
    "6761": {
        "code": 6761,
        "desc": "Thecertificaterevocationlist(CRL)lastupdatedateisnotinavalid format.",
        "first_action": "ChecktheCRLusingtheOpenSSLcommandorcontact",
        "full_action": "ChecktheCRLusingtheOpenSSLcommandorcontact\nyourSecurityAdministrator."
    },
    "6762": {
        "code": 6762,
        "desc": "Thecertificaterevocationlist(CRL)nextupdatedateisnotinavalid format.",
        "first_action": "ChecktheCRLusingtheOpenSSLcommandorcontact",
        "full_action": "ChecktheCRLusingtheOpenSSLcommandorcontact\nyourSecurityAdministrator."
    },
    "6763": {
        "code": 6763,
        "desc": "Unabletoretrievethecertificaterevocationlist(CRL)issuercertificate.",
        "first_action": "Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity",
        "full_action": "UsetheOpenSSLverifycommandtocheckthecertificate\nwiththeCRL.\nPerformthefollowingasappropriate:\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,visitsupport.veritas.com.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "6764": {
        "code": 6764,
        "desc": "Keyusagedoesnotincludecertificaterevocationlist(CRL)signing.",
        "first_action": "Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity",
        "full_action": "UsetheOpenSSLverifycommandtocheckthecertificate\nwiththeCRL.\nPerformthefollowingasappropriate:\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,visitsupport.veritas.com.\nTheCohesityTechnicalSupportsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "6765": {
        "code": 6765,
        "desc": "Criticalcertificaterevocationlist(CRL)containsinvalidfileextensions.",
        "first_action": "ChecktheCRLusingtheOpenSSLcommandorcontact",
        "full_action": "ChecktheCRLusingtheOpenSSLcommandorcontact\nyourSecurityAdministrator."
    },
    "6766": {
        "code": 6766,
        "desc": "Thecertificaterevocationlist(CRL)scopeisdifferent,itmustcoverall revocationreasons.",
        "first_action": "ChecktheCRLusingtheOpenSSLcommandorcontact",
        "full_action": "ChecktheCRLusingtheOpenSSLcommandorcontact\nyourSecurityAdministrator."
    },
    "6767": {
        "code": 6767,
        "desc": "Certificaterevocationlist(CRL)pathvalidationerror.",
        "first_action": "Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity",
        "full_action": "UsetheOpenSSLverifycommandtocheckthecertificate\nwiththeCRL.\nPerformthefollowingasappropriate:\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,visitsupport.veritas.com.\nTheCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "6768": {
        "code": 6768,
        "desc": "Failedtoverifytheapplicationservercertificate.",
        "first_action": "Retrytheoperationandiftheissuepersists,saveallerror",
        "full_action": "Retrytheoperationandiftheissuepersists,saveallerror\nloginformationandvisitsupport.veritas.com.TheCohesityTechnicalSupport\nwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6772": {
        "code": 6772,
        "desc": "Anunsupportedprotocolwasusedtocommunicatewiththeapplication server.",
        "first_action": "ECA_TRUST_STORE_PATH",
        "full_action": "Checktheprotocolthatisusedforcommunicationwith\ntheapplicationserver.IftheapplicationserverusesHTTP,ensurethattheportis\nupdatedcorrectlyusing tpconfigor hadoop.conf.\nUpdatethefollowingfilesinthe bp.conffile:\n■ ECA_TRUST_STORE_PATH\n■ ECA_CRL_PATH\n■ HADOOP_SECURE_CONNECT_ENABLED\n■ HADOOP_CRL_CHECK"
    },
    "6773": {
        "code": 6773,
        "desc": "Unabletoretrievetheissuercertificate.",
        "first_action": "Ensurethatthecertificatesfileformats,paths,permissions,",
        "full_action": "Ensurethatthecertificatesfileformats,paths,permissions,\nandpasswordsarecorrect."
    },
    "6774": {
        "code": 6774,
        "desc": "Aself-signedcertificatecannotbefoundinthelistoftrustedcertificates.",
        "first_action": "Ensurethatthecertificatesfileformats,paths,permissions,",
        "full_action": "Ensurethatthecertificatesfileformats,paths,permissions,\nandpasswordsarecorrect.Checkifthehostcertificatecontentsarepartofthe\ncertificatethatisprovidedas ECA_TRUST_STORE_PATH."
    },
    "6775": {
        "code": 6775,
        "desc": "Unabletoverifythefirstcertificate.",
        "first_action": "Ensurethatthecertificatesfileformats,paths,permissions,",
        "full_action": "Ensurethatthecertificatesfileformats,paths,permissions,\nandpasswordsarecorrect."
    },
    "6776": {
        "code": 6776,
        "desc": "CannotlocatetherequiredVxUpdatepackagefortheNetBackupversion ofthebackuphostandtheoperatingsystemoftheMongoDBhost.",
        "first_action": "EnsurethatyouhaveaddedtherequiredVxUpdate",
        "full_action": "EnsurethatyouhaveaddedtherequiredVxUpdate\npackagefortheMongoDBthinclientontheNetBackupmasterserver.Refertothe\nMongoDBAdministrator’sGuidetoaddthethinclientusingthe nbrepo --add\ncommand.AddthethinclientpackagecorrespondingtotheNetBackupversionof\nthebackuphostandtheoperatingsystemoftheMongoDBhost.Then,retrythe\noperation."
    },
    "6777": {
        "code": 6777,
        "desc": "Partialsuccess-failedtoparseaccessURIformanageddisksnapshot.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody.\nFormoreinformationaboutgrantingaccess,referto:\nhttps://docs.microsoft.com/en-us/rest/api/compute/disks/grantaccess"
    },
    "6778": {
        "code": 6778,
        "desc": "Partialsuccess-disksnapshotexportfailed.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody.\nFormoreinformationaboutgrantingaccess,referto:\nhttps://docs.microsoft.com/en-us/rest/api/compute/disks/grantaccess"
    },
    "6779": {
        "code": 6779,
        "desc": "Partialsuccess-thedisksnapshotcancelexportfailed.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody.\nFormoreinformationaboutrevokingaccesstoadisk,referto:\nhttps://docs.microsoft.com/en-us/rest/api/compute/disks/revokeaccess"
    },
    "6780": {
        "code": 6780,
        "desc": "Partialsuccess-failedtodeletethemanageddisksnapshot.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody.\nFormoreinformationaboutdeletingsnapshots,referto:\nhttps://docs.microsoft.com/en-us/rest/api/compute/snapshots/delete"
    },
    "6781": {
        "code": 6781,
        "desc": "Partialsuccess-invalidaccessURIreturnedwhendisksnapshotwas exported.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody."
    },
    "6782": {
        "code": 6782,
        "desc": "Partialsuccess-theopenobjectfordiskoperationfailed.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody."
    },
    "6783": {
        "code": 6783,
        "desc": "Partialsuccess-Failedtoobtainthedisksnapshotblob.",
        "first_action": "Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand",
        "full_action": "Thiscodeisdisplayedduetoabackupjobthatwaspartially\nsuccessful.\nPerformthefollowingasappropriate:\n■ Raisetheverboseloglevelto5inthe bp.conffileonthebackuphostand\nmediaserverandretrytheoperation.Reviewthe nbaapidiscvand bpbkar\nlogs.\n■ Add CURL_VERBOSE = trueinto /usr/openv/var/global/azurestack.conf\nandretrytheoperation.ReviewthefailedRESTAPIrequestandresponsebody.\nFormoreinformationaboutthe Get Bloboperation,referto:\nhttps://docs.microsoft.com/en-us/rest/api/storageservices/get-blob"
    },
    "6784": {
        "code": 6784,
        "desc": "Theasynchronousoperationreturnedanunknownfailure.",
        "first_action": "Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe",
        "full_action": "Ifanasynchronousoperationfailsorreturnsacanceled\nerroraspartiftheHTTPresponse,thenthebackupoperationretries.\nYoucanmonitorthestatusoftheasynchronousoperationintwodifferentways.\nYoucandeterminethecorrectapproachtohelpyoucorrecttheissuebyexamining\ntheheadervaluesthatarereturnedfromyouroriginalrequest.Primarily,lookfor:\n■ Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe\noperation.Ifyouroperationreturnsthisvalue,useittotrackthestatusofthe\noperation.\n■ Retry-After-Thenumberofsecondstowaitbeforethestatusofthe\nasynchronousoperationischecked.\nFormoreinformationaboutasynchronousoperations,referto:\nhttps://docs.microsoft.com/en-us/azure/azure-resource-manager/management/async-operations"
    },
    "6785": {
        "code": 6785,
        "desc": "Theasynchronousoperationisinprogress.",
        "first_action": "Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe",
        "full_action": "Ifanasynchronousoperationfailsorreturnsacanceled\nerroraspartiftheHTTPresponse,thenthebackupoperationretries.\nYoucanmonitorthestatusoftheasynchronousoperationintwodifferentways.\nYoucandeterminethecorrectapproachtohelpyoucorrecttheissuebyexamining\ntheheadervaluesthatarereturnedfromyouroriginalrequest.Primarily,lookfor:\n■ Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe\noperation.Ifyouroperationreturnsthisvalue,useittotrackthestatusofthe\noperation.\n■ Retry-After-Thenumberofsecondstowaitbeforethestatusofthe\nasynchronousoperationischecked.\nFormoreinformationaboutasynchronousoperations,referto:\nhttps://docs.microsoft.com/en-us/azure/azure-resource-manager/management/async-operations"
    },
    "6786": {
        "code": 6786,
        "desc": "Theasynchronousoperationfailed.",
        "first_action": "Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe",
        "full_action": "Ifanasynchronousoperationfailsorreturnsacanceled\nerroraspartiftheHTTPresponse,thenthebackupoperationretries.\nYoucanmonitorthestatusoftheasynchronousoperationintwodifferentways.\nYoucandeterminethecorrectapproachtohelpyoucorrecttheissuebyexamining\ntheheadervaluesthatarereturnedfromyouroriginalrequest.Primarily,lookfor:\n■ Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe\noperation.Ifyouroperationreturnsthisvalue,useittotrackthestatusofthe\noperation.\n■ Retry-After-Thenumberofsecondstowaitbeforethestatusofthe\nasynchronousoperationischecked.\nFormoreinformationaboutasynchronousoperations,referto:\nhttps://docs.microsoft.com/en-us/azure/azure-resource-manager/management/async-operations"
    },
    "6787": {
        "code": 6787,
        "desc": "Theasynchronousoperationwascanceled.",
        "first_action": "Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe",
        "full_action": "Ifanasynchronousoperationfailsorreturnsacanceled\nerroraspartiftheHTTPresponse,thenthebackupoperationretries.\nYoucanmonitorthestatusoftheasynchronousoperationintwodifferentways.\nYoucandeterminethecorrectapproachtohelpyoucorrecttheissuebyexamining\ntheheadervaluesthatarereturnedfromyouroriginalrequest.Primarily,lookfor:\n■ Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe\noperation.Ifyouroperationreturnsthisvalue,useittotrackthestatusofthe\noperation.\n■ Retry-After-Thenumberofsecondstowaitbeforethestatusofthe\nasynchronousoperationischecked.\nFormoreinformationaboutasynchronousoperations,referto:\nhttps://docs.microsoft.com/en-us/azure/azure-resource-manager/management/async-operations"
    },
    "6788": {
        "code": 6788,
        "desc": "Theasynchronousoperationreturnedanunknownerror.",
        "first_action": "Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe",
        "full_action": "Ifanasynchronousoperationfailsorreturnsacanceled\nerroraspartiftheHTTPresponse,thenthebackupoperationretries.\nYoucanmonitorthestatusoftheasynchronousoperationintwodifferentways.\nYoucandeterminethecorrectapproachtohelpyoucorrecttheissuebyexamining\ntheheadervaluesthatarereturnedfromyouroriginalrequest.Primarily,lookfor:\n■ Azure-AsyncOperation-TheURLforcheckingtheongoingstatusofthe\noperation.Ifyouroperationreturnsthisvalue,useittotrackthestatusofthe\noperation.\n■ Retry-After-Thenumberofsecondstowaitbeforethestatusofthe\nasynchronousoperationischecked.\nFormoreinformationaboutasynchronousoperations,referto:\nhttps://docs.microsoft.com/en-us/azure/azure-resource-manager/management/async-operations"
    },
    "6789": {
        "code": 6789,
        "desc": "Theconfigurationisinvalidforthespecifiedresource.",
        "first_action": "Performarestoretotheoriginallocationusingthe Restore everything to it",
        "full_action": "Reviewthetarlogfilefortheexacterrormessageandas\npertherestorelocation.\nTryoneofthefollowingasappropriate:\n■ Performarestoretotheoriginallocationusingthe Restore everything to it\noriginal locationoption.\n■ VerifythattheconfigurationduringthebackupoperationoftheVMthatis\nspecifiedintheerrormessageisavailableonAzureStack.\n■ Performanalternatelocationrestoreusingthe Restore everythingto a different\nlocation (maintaining existing structure)option.\n■ Specifythevalidstorageaccounttypevalueinthemanageddiskrename\nentry.ThisstepisrequiredonlyinmanageddiskVMrestores.\n■ Specifythediskresourcegroupnamethatisconfiguredinthesubscription\nIDonAzureStackwhereyouwanttorestore.Addthisinformationinthe\nmanageddiskrenameentry.ThisstepisrequiredonlyinmanageddiskVM\nrestores.\n■ SpecifythecorrectvalueofthesubscriptionIDthatisconfiguredonAzure\nStackwhereyouwanttorestoreforsubscriptionIDrenameentry.\n■ Forthe RgNamerenameentry,specifytheresourcegroupnamethatis\nconfiguredforthesubscriptionIDonAzureStackwhereyouwanttorestore.\n■ Forthe Nsgrenameentry,specifythenetworksecuritygroupthatis\nconfiguredforthesubscriptionIDonAzureStackwhereyouwanttorestore.\nIftheresourcegroupforthenetworksecuritygroupisdifferentfromtheVM\nresourcegroup,itneedstobespecifiedinthe Nsgrenameentryas:\nNsg=<ResourceGroup_Name>/<NetworkSecurityGroup_Name>\n■ Forthe Vnetrenameentry,specifythevirtualnetworkthatisconfiguredfor\nthesubscriptionIDonAzureStackwhereyouwanttorestore.Iftheresource\ngroupfor VnetisdifferentfromtheVMresourcegroup,itneedstobe\nspecifiedinthe Vnetrenameentryas:\nVnet=<ResourceGroup_Name>/<virtual_network_Name>"
    },
    "6791": {
        "code": 6791,
        "desc": "Failedtocreatethedisk.",
        "first_action": "Whenperformingarestoreusingthe Restore everything",
        "full_action": "Whenperformingarestoreusingthe Restore everything\nto a different location (maintaining existing structure)option,reviewtheHTTP\nresponseorlogmessageinthetarlogfile."
    },
    "6792": {
        "code": 6792,
        "desc": "Unabletofindastorageaccount. 841NetBackupstatuscodes NetBackup status codes",
        "first_action": "Performarestoretotheoriginallocationusingthe Restore everything to it",
        "full_action": "Reviewthetarlogfilefortheexacterrormessageforthe\nrestorelocation.\nTryoneofthefollowingasappropriate:\n■ Performarestoretotheoriginallocationusingthe Restore everything to it\noriginal locationoption.\n■ VerifythatthestorageaccountthatisspecifiedduringthebackupoftheVM\nisavailableduringtherestoreofrespectiveunmanagedandmanagedVM\nrestore.\n■ IfyourestoreamanageddiskVM,youneedtospecifythestagingstorage\naccountexistsintheoriginalrestorelocationonthe azurestackinthe\nazurestack.conffile.\n■ Performanalternatelocationrestoreusingthe Restore everythingto a different\nlocation (maintaining existing structure)option.\n■ FormanageddiskVMrestores,specifytheconfiguredstagingstorage\naccountinthesubscriptionIDwhereyouwanttemporaryVHDtobecreated\nonAzureStack.Useeithertherenamefileorthe azurestack.conffile.\n■ ForunmanageddiskVMrestores,specifytheconfiguredstorageaccount\ninthesubscriptionIDwhereyouwanttorestoreonAzureStack.Usethe\nrenamefileforVHDblobrenameentry.\n■ VerifythattheHTTPoptionisenabledonthestorageaccountthatisspecified\nforthemanagedandunmanagedVMrestores."
    },
    "6793": {
        "code": 6793,
        "desc": "FailedtorecovertheVM.",
        "first_action": "Reviewthetarlogfilefortheexacterrormessage.Review",
        "full_action": "Reviewthetarlogfilefortheexacterrormessage.Review\ntheHTTPresponsemessage,inthetarlogfile,forexacterrorreason."
    },
    "6794": {
        "code": 6794,
        "desc": "Failedtocreatetheresource.",
        "first_action": "Performarestoretotheoriginallocationusingthe Restore everything to it",
        "full_action": "Reviewthetarlogfilefortheexacterrormessageforthe\nrestorelocation.\nTryoneofthefollowingasappropriate:\n■ Performarestoretotheoriginallocationusingthe Restore everything to it\noriginal locationoption.\n■ Verifythatalltheconfiguredresourcesthatarespecifiedduringthebackup\noftheVMareavailableduringtherestoreoperation.\n■ VerifythatoperationquotaissufficientontheAzureStack.Thequotamust\nbesufficienttocreateapublicIPaddressifthepublicIPaddressoptionis\nselectedatrestoretime.\n■ Performanalternatelocationrestoreusingthe Restore everythingto a different\nlocation (maintaining existing structure)option.\n■ Inthe Vnetrenameentry,specifythevirtualnetworkthatisconfiguredfor\nthesubscriptionIDonAzureStackwhereyouwanttorestore.\n■ IntheNsgrenameentry,specifythenetworksecuritygroupthatisconfigured\nforthesubscriptionIDonAzureStackwhereyouwanttorestore.\n■ Inthesubnetrenameentry,specifythesubnetthatisconfiguredforthe\nsubscriptionIDonAzureStackwhereyouwanttorestore."
    },
    "6795": {
        "code": 6795,
        "desc": "Aninvalidbackupselectionisspecifiedinthepolicy. 843NetBackupstatuscodes NetBackup status codes",
        "first_action": "Createapolicyusinganintelligentgroupwithsupported",
        "full_action": "Createapolicyusinganintelligentgroupwithsupported\nassetsormanuallyaddingsupportedassetsinthepolicy."
    },
    "6797": {
        "code": 6797,
        "desc": "Unabletofindtheresource.",
        "first_action": "Performanalternatelocationrestoreusingthe Restore",
        "full_action": "Performanalternatelocationrestoreusingthe Restore\neverything to a different location (maintaining existing structure)option.\nAfteryouperformtherestore,reviewthetarlogfilefortheexacterrormessage.\nVerifythatthevirtualnetwork,networksecuritygroup,orthesubnetisconfigured\nonAzureStackforthetargetsubscriptionIDlocationfortherestoreoperation."
    },
    "6798": {
        "code": 6798,
        "desc": "UnabletofindanavailableportonMongoDBhostforthethinclient.",
        "first_action": "Verifythattheportrangethatisspecifiedinthemongodb.conffileortpconfig",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythattheportrangethatisspecifiedinthemongodb.conffileortpconfig\nglobalsettingsisavailableontheMongoDBhost.Theportrangeissetusing\nthe mdbserver_portand mdbserver_port_rangesettings.\n■ Increasetheportnumberrangebyadjustingthesettingtoahighervaluefor\nmdbserver_port_rangeifyouhave:\n■ ParallelNetBackupbackuporrestoreoperationsrunningonthishost.\n■ MultipleMongoDBinstancesrunningonthishost."
    },
    "6800": {
        "code": 6800,
        "desc": "NewNetBackupCAofthegivenkeysizecannotbesetupformigration.",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6801": {
        "code": 6801,
        "desc": "TheNetBackupCAthatisnewlysetupformigrationcannotbeactivated.",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6802": {
        "code": 6802,
        "desc": "ThemigrationofNetBackupCAcannotbecompleted.",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6803": {
        "code": 6803,
        "desc": "NetBackupCAwiththegivenfingerprintcannotbedecommissioned. 845NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6804": {
        "code": 6804,
        "desc": "Thekeysizeisnotvalid.Innon-FIPSmode,NetBackupsupports2048, 3072,4096,and8192bitsforkeysize.InFIPSmode,NetBackupsupportsonly 2048and3072bitsforkeysize.",
        "first_action": "Innon-FIPSmode,use2048,3072,4096,and8192bitsforkeysize.",
        "full_action": "UseoneofthefollowingkeysizesthatNetBackupsupports:\n■ Innon-FIPSmode,use2048,3072,4096,and8192bitsforkeysize.\n■ InFIPSmode,useonly2048bitsand3072bitsforkeysize."
    },
    "6805": {
        "code": 6805,
        "desc": "ThemigrationofNetBackupCAisnotinitiated.",
        "first_action": "PerformthisoperationwhenNetBackupCAmigrationis",
        "full_action": "PerformthisoperationwhenNetBackupCAmigrationis\ninprogressandisinanappropriatephase.RefertotheNetBackupSecurityand\nEncryptionGuidetolearnmoreaboutCAmigrationphases."
    },
    "6806": {
        "code": 6806,
        "desc": "NetBackupCAwiththegivenfingerprintdoesnotexist.",
        "first_action": "Use RESTful API GET",
        "full_action": "Use RESTful API GET\n/security/certificate-authoritiesorusethenbseccmd -nbcalistcommand\ntogetalistofallcertificateauthoritiesthatNetBackupsupportsandtoviewtheir\nfingerprints."
    },
    "6807": {
        "code": 6807,
        "desc": "NetBackupCAwiththegivenfingerprintcannotbedecommissioned.A NetBackupCAshouldbein ABANDONEDstatetobedecommissioned.",
        "first_action": "UseRESTful GET /security/certificate-authorities",
        "full_action": "UseRESTful GET /security/certificate-authorities\norusethenbseccmd -nbcalistcommandtogetalistofCertificateauthoritiesthat\nNetBackupsupportsandviewthecertificateauthoritiesthatareinthe ABANDONED\nstate."
    },
    "6808": {
        "code": 6808,
        "desc": "Thetrustversiondoesnotexist.",
        "first_action": "Accessthe /security/trust-versionsAPItoviewthe",
        "full_action": "Accessthe /security/trust-versionsAPItoviewthe\ntrustversionsfromthedatabase.Ensurethatthetrustversionofthecertificate\nexists."
    },
    "6809": {
        "code": 6809,
        "desc": "NetBackupCAwiththegivencertificatedoesnotexist.",
        "first_action": "reason <reason>commandtosynchronizetheNetBackupdatabaseand",
        "full_action": "Runthe nbseccmd -nbcaMigrate -syncMigrationDB\n-reason <reason>commandtosynchronizetheNetBackupdatabaseand\nNetBackupsecurityservices.Iftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "6810": {
        "code": 6810,
        "desc": "TheNetBackupCAmigrationsummarycannotberetrieved.",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6811": {
        "code": 6811,
        "desc": "TheNetBackupCAmigrationisinitiated;however,theCAmigration statusisincorrect.TheexpectedCAmigrationstatus: INITIATED.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6812": {
        "code": 6812,
        "desc": "FailedtoretrievethelistofhoststhatdonothavetherequiredCA certificatesintheirtruststores.",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6813": {
        "code": 6813,
        "desc": "TheactivationphaseoftheNetBackupCAmigrationistobestarted. TheCAmigrationstatusshouldbe INITIATED.",
        "first_action": "EnsurethattheNetBackupCAmigrationstatusis",
        "full_action": "EnsurethattheNetBackupCAmigrationstatusis\nINITIATEDbeforetheNetBackupCAisactivated."
    },
    "6814": {
        "code": 6814,
        "desc": "TheactivationphaseoftheNetBackupCAmigrationiscomplete,however theCAmigrationstatusisincorrect.TheexpectedCAmigrationstatus:ACTIVATED.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6815": {
        "code": 6815,
        "desc": "ThecompletionphaseoftheNetBackupCAmigrationisstartedsothe CAmigrationstatusshouldbe ACTIVATED.",
        "first_action": "EnsurethatthecurrentNetBackupCAmigrationstatus",
        "full_action": "EnsurethatthecurrentNetBackupCAmigrationstatus\nis ACTIVATEDbeforetheNetBackupCAmigrationiscompleted."
    },
    "6816": {
        "code": 6816,
        "desc": "TheNetBackupCAmigrationiscomplete,howevertheCAmigration statusisincorrect.TheexpectedCAmigrationstatus: NO_MIGRATION. 849NetBackupstatuscodes NetBackup status codes",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "6817": {
        "code": 6817,
        "desc": "OneormorehostsdonothavetherequiredCAcertificatesintheirtrust stores.Communicationwiththesehostsmaybreak.Rerunthecommandwiththe -forceoptiontoskipthisvalidation.",
        "first_action": "EnsurethattheNetBackupCAsarepresentinthetruststoresofallhostsinthe",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethattheNetBackupCAsarepresentinthetruststoresofallhostsinthe\ndomainbeforeactivatingtheNetBackupCAmigration.Thetrustisestablished\nautomaticallyforaNetBackup8.2.1orlaterhostandcanbeverifiedusingthe\nRESTful API GET\n/security/certificate-authorities/hosts-pending-trust-propagation\northenbseccmd -nbcamigrate -hostspendingtrustpropagationcommand.\nVerifythetrustpropagationforNetBackup8.2orearlierhostsmanually.The\nlistofCAsthatshouldbepresentinthetruststoreofthehostcanbelistedusing\nthe RESTful API GET /security/cacert.\n■ Ifyouwanttoskipthevalidation,rerunthecommandwiththe -forceoption."
    },
    "6818": {
        "code": 6818,
        "desc": "ActivatingthenewlysetupNetBackupCAissuccessful,butNetBackup cannotretrievetheCAmigrationsummary.",
        "first_action": "Runthe nbseccmd -nbcaMigrate -summarycommand",
        "full_action": "Runthe nbseccmd -nbcaMigrate -summarycommand\ntoviewtheCAmigrationsummaryaftersometime.TheexpectedNetBackupCA\nmigrationstatusisACTIVATED.Ifyouseedifferentstatus,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "6819": {
        "code": 6819,
        "desc": "TheCAmigrationdatabasecannotbeupdatedwiththecurrent NetBackupCAcertificatedetails.",
        "first_action": "EnsurethatallNetBackupservicesareupandretryafter",
        "full_action": "EnsurethatallNetBackupservicesareupandretryafter\nsometime.Iftheissuepersists,visittheCohesityTechnicalSupportwebsite.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "6820": {
        "code": 6820,
        "desc": "Failedtoretrievethelistofhoststhatrequirecertificaterenewal.",
        "first_action": "EnsurethatallNetBackupservicesareupandretrythe",
        "full_action": "EnsurethatallNetBackupservicesareupandretrythe\noperationaftersometime.Iftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "6821": {
        "code": 6821,
        "desc": "OneormorehostshavependingcertificaterenewalswiththenewCA. Communicationwiththesehostsmaybreak.Rerunthecommandwiththe-force optiontoskipthisvalidation.",
        "first_action": "EnsurethatallNetBackuphostsinthedomainhavetheircertificatessignedby",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethatallNetBackuphostsinthedomainhavetheircertificatessignedby\ntheactiveNetBackupCAandcanbeverifiedusingthe RESTful API GET\n/config/hosts-pending-renewalorthe nbseccmd -nbcamigrate\n-hostspendingrenewalcommand.VerifythecertificatesforNetBackup8.2or\nearlierhostsmanually.\n■ Ifyouwanttoskipthevalidation,rerunthecommandwiththe -forceoption."
    },
    "6822": {
        "code": 6822,
        "desc": "NewNetBackupCAmigrationcannotbeinitiatedbecausethemigration iscurrentlyactivated.",
        "first_action": "CompletethecurrentNetBackupCAmigrationandthen",
        "full_action": "CompletethecurrentNetBackupCAmigrationandthen\ninitiateanewone."
    },
    "6823": {
        "code": 6823,
        "desc": "TheNetBackupCAmigrationsummarycannotberetrievedafterthe completionofmigration.",
        "first_action": "Runthe nbseccmd -nbcaMigrate -summarycommand",
        "full_action": "Runthe nbseccmd -nbcaMigrate -summarycommand\ntoviewtheCAmigrationsummaryaftersometime.TheexpectedNetBackupCA\nmigrationstatusis NO_MIGRATION.Ifyouseedifferentstatus,visittheCohesity\nTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "6824": {
        "code": 6824,
        "desc": "TheNetBackupCAmigrationsummarycannotberetrievedafterinitiating themigration.",
        "first_action": "Runthe nbseccmd -nbcaMigrate -summarycommand",
        "full_action": "Runthe nbseccmd -nbcaMigrate -summarycommand\ntoviewtheCAmigrationsummaryaftersometime.TheexpectedNetBackupCA\nmigrationstatusisINITIATED.Ifyouseedifferentstatus,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "6831": {
        "code": 6831,
        "desc": "NoneofthecredentialIDsmapwiththegivencredentialnameorID.",
        "first_action": "Configureacredentialwithprovidedcredentialnameor",
        "full_action": "Configureacredentialwithprovidedcredentialnameor\nusealreadyconfiguredcredentialIDorname."
    },
    "6832": {
        "code": 6832,
        "desc": "MultiplecredentialIDsmapwiththegivencredentialnameorID.",
        "first_action": "Configureacredentialwithuniquecredentialnameand",
        "full_action": "Configureacredentialwithuniquecredentialnameand\nusethiscredentialforfurtheroperations."
    },
    "6833": {
        "code": 6833,
        "desc": "Oneormorecredentialconfigurationchecksfailed.",
        "first_action": "Thecertificatepathisvalid.",
        "full_action": "Ensurethatthefollowingpre-checkssucceedforthe\ncredentialconfigurationortheupdateoperationtosucceed.\nThesechecksareperformedwhilethecredentialconfigurationoperationis\nattempted:\n■ Thecertificatepathisvalid.\n■ Thetruststorepathisvalid.\n■ Theprivatekeypathisvalid.\n■ Thecertificatesincertificatechainarereadable.\n■ Thecertificatesintruststorearereadable.\n■ Theprivatekeyisreadable.\n■ The Common Namefieldisnotempty.\n■ Thecertificateisnotexpired.\n■ Thecertificateiscurrentlyvalid.\n■ Theprivatekeymatchesthecertificate.\n■ TheCRLdirectoryconsistsofCRLfiles-Thischeckisoptional.Itisperformed\nifthe ECA_CRL_PATHisconfiguredwiththepathfortheCRLdirectory.\n■ TheCRLchecklevelisvalid-Thischeckisoptional.Itisperformedifthe\nECA_CRL_PATHisconfiguredwiththepathfortheCRLdirectoryandtheCRL\nchecklevelisanythingbut Disable.\n■ TheCRLpathisvalid-Thischeckisoptional.ItisperformediftheECA_CRL_PATH\nisconfiguredwiththepathfortheCRLdirectoryandtheCRLchecklevelis\nanythingbut Disable."
    },
    "6882": {
        "code": 6882,
        "desc": "DeletionofaNetBackupCertificateAuthoritycertificateisnotallowed.",
        "first_action": "EnsurethattheECAcertificateisenrolledonthehost",
        "full_action": "EnsurethattheECAcertificateisenrolledonthehost\nbeforeyouattempttodeletetheNBCAcertificate.Verifythatthedomainisinpure\nECAmodebeforeyouattempttodeletetheNBCAcertificateoftheprimaryserver."
    },
    "7100": {
        "code": 7100,
        "desc": "Themanifestfileisnotintheinputdata.Ensurethatthemanifestfileis available.",
        "first_action": "Makesurethatthemanifestfileispresentintheinput",
        "full_action": "Makesurethatthemanifestfileispresentintheinput\ndata."
    },
    "7101": {
        "code": 7101,
        "desc": "Multiplemanifestfilesexistininputdata.Ensurethatonlyonemanifest fileexistsintheinputdata.",
        "first_action": "Removethemultiplemanifestfilesintheinputdata.",
        "full_action": "Removethemultiplemanifestfilesintheinputdata."
    },
    "7102": {
        "code": 7102,
        "desc": "Themanifestfileformatisincorrect.Changetheformatandtryagain.",
        "first_action": "Checkthemanifestfileformatandcorrectifrequiredas",
        "full_action": "Checkthemanifestfileformatandcorrectifrequiredas\nperShelteredHarborspecification."
    },
    "7103": {
        "code": 7103,
        "desc": "Accountdatafilesarenotavailable.Ensurethatthefilesareavailable.",
        "first_action": "Ensurethattheaccountdatafilesarepresentintheinput",
        "full_action": "Ensurethattheaccountdatafilesarepresentintheinput\ndata."
    },
    "7104": {
        "code": 7104,
        "desc": "Hashfilesarenotpresent.Ensurethatthefilesareavailable.",
        "first_action": "Ensurethatthehashfilesarepresentintheinputdata.",
        "full_action": "Ensurethatthehashfilesarepresentintheinputdata."
    },
    "7105": {
        "code": 7105,
        "desc": "Inputdataintegrityvalidationhasfailed.Ensurethatthedataiscorrect.",
        "first_action": "Ensurethattheinputfilesarecorrectintheinputdata.",
        "full_action": "Ensurethattheinputfilesarecorrectintheinputdata."
    },
    "7106": {
        "code": 7106,
        "desc": "Thefilenameformatdoesnotfollowthepropernamingconvention. Correctthefilenameformatandtryagain.",
        "first_action": "Makesurethatprovidedinputfilesarecorrectasper",
        "full_action": "Makesurethatprovidedinputfilesarecorrectasper\nShelteredHarborspecification."
    },
    "7107": {
        "code": 7107,
        "desc": "Invalidzipfile.Trytheoperationagain.",
        "first_action": "Makesurethattheprovidedinputdataisincorrectformat.",
        "full_action": "Makesurethattheprovidedinputdataisincorrectformat."
    },
    "7108": {
        "code": 7108,
        "desc": "Thedirectorypaththatisspecifiedfordatarestorationcontainsfilesor folders.Removetheexistingcontentsfromthedirectorypathandtryagain.",
        "first_action": "Removeormovethefilesandorfolderpresentinthe",
        "full_action": "Removeormovethefilesandorfolderpresentinthe\ndirectorythatwasprovidedatthetimeoftherestorationofdataastherestored\ndatastoragepath.Retrytherestoreoperation."
    },
    "7109": {
        "code": 7109,
        "desc": "Inputdatapathdoesnotexist.Providethecorrectpathandtryagain.",
        "first_action": "Ensurethattheprovidedinputpathexistsatthetimeof",
        "full_action": "Ensurethattheprovidedinputpathexistsatthetimeof\nbackup."
    },
    "7110": {
        "code": 7110,
        "desc": "Thespecifieddirectorypathisnotvalid.",
        "first_action": "Provideavalidpathname.",
        "full_action": "Provideavalidpathname."
    },
    "7112": {
        "code": 7112,
        "desc": "Acalltothe nbcryptocmdutilityhastimedout.Checkthelogfilefor moreinformation.",
        "first_action": "Bydefault,thetime-outforthe nbcryptocmdutilityis30",
        "full_action": "Bydefault,thetime-outforthe nbcryptocmdutilityis30\nminutes.Ifyouwanttoincreasethetime-out,contacttheNetBackupadministrator."
    },
    "7113": {
        "code": 7113,
        "desc": "Thelicensevalidationfailed.",
        "first_action": "Makesurethatthegivenlicenseparameteriscorrectas",
        "full_action": "Makesurethatthegivenlicenseparameteriscorrectas\nperShelteredHarborspecification."
    },
    "7114": {
        "code": 7114,
        "desc": "Thelicensehasexpired.",
        "first_action": "GetanewlicensefromShelteredHarborandupdatethe",
        "full_action": "GetanewlicensefromShelteredHarborandupdatethe\nlicensefilewiththenewlicenseparametersprovidedbyShelteredHarbor."
    },
    "7115": {
        "code": 7115,
        "desc": "Theextensionofthespecifiedfileisnotsupported.Thefileshouldhave .jsonextension.",
        "first_action": "ProvideavalidJSONfilewiththe .jsonextension.",
        "full_action": "ProvideavalidJSONfilewiththe .jsonextension."
    },
    "7116": {
        "code": 7116,
        "desc": "Failedtocreatethetransferstoragepath.Checkthelogfileformore information.",
        "first_action": "Ensurethattheprovidedtransferstoragepathexists.Or,",
        "full_action": "Ensurethattheprovidedtransferstoragepathexists.Or,\nverifythatpermissionsarecorrectandcreatethetransferstoragepath."
    },
    "7117": {
        "code": 7117,
        "desc": "Filedoesnotexist.Checkthelogfileformoreinformation.",
        "first_action": "Ensurethattheprovidedfileexistsatthegivenlocation.",
        "full_action": "Ensurethattheprovidedfileexistsatthegivenlocation.\nCheckthe nbshvaultlogformoreinformationaboutthefile."
    },
    "7118": {
        "code": 7118,
        "desc": "TheJSONformatisinvalid.Enterthecorrectformatandtryagain.",
        "first_action": "MakesurethatJSONfileformatiscorrect.",
        "full_action": "MakesurethatJSONfileformatiscorrect."
    },
    "7119": {
        "code": 7119,
        "desc": "Thecryptographicmaterialfileformatisincorrect.Contactyour NetBackupadministratorforassistance.",
        "first_action": "Makesurethatcryptographicmaterialfileisinthecorrect",
        "full_action": "Makesurethatcryptographicmaterialfileisinthecorrect\nformatperShelteredHarborspecifications.Formoredetails,contacttheNetBackup\nadministrator."
    },
    "7120": {
        "code": 7120,
        "desc": "Thesecureenvelopefileformatisincorrect.ContactyourNetBackup administratorforassistance.",
        "first_action": "Makesurethatthesecureenvelopefileisinthecorrect",
        "full_action": "Makesurethatthesecureenvelopefileisinthecorrect\nformatperShelteredHarborspecifications.Formoredetails,contacttheNetBackup\nadministratorforassistance."
    },
    "7121": {
        "code": 7121,
        "desc": "Databasetablesdonotexist.Ensurethatallthetablesareavailable.",
        "first_action": "ContacttheNetBackupadministratorformoredetails.",
        "full_action": "ContacttheNetBackupadministratorformoredetails."
    },
    "7122": {
        "code": 7122,
        "desc": "Databaseerroroccurred.Checkthelogfileformoreinformation.",
        "first_action": "ContacttheNetBackupadministratorformoredetails.",
        "full_action": "ContacttheNetBackupadministratorformoredetails."
    },
    "7123": {
        "code": 7123,
        "desc": "TheShelteredHarborcompliancesolutionisnotconfigured.Configure thesolutionusingthe --configureoption. 860NetBackupstatuscodes NetBackup status codes",
        "first_action": "-configureoption.",
        "full_action": "Youneedtoconfigurethecompliancesolutionusingthe\n--configureoption."
    },
    "7125": {
        "code": 7125,
        "desc": "Theplatformisnotsupported.",
        "first_action": "MakesuretorunthenbshvaultutilityontheNetBackup",
        "full_action": "MakesuretorunthenbshvaultutilityontheNetBackup\nserverplatforms."
    },
    "7126": {
        "code": 7126,
        "desc": "Datavaultingoftheimageinisolatedrecoveryenvironment(IRE)isstill inprogress.Retryatalatertime.",
        "first_action": "Retrythedatavaultingafterthecurrentoperationfinishes",
        "full_action": "Retrythedatavaultingafterthecurrentoperationfinishes\nusingthe --attestoption."
    },
    "7127": {
        "code": 7127,
        "desc": "TheNetBackupversioninthefilepathisnotvalid.Ensurethatthe NetBackupinstallationwassuccessful.",
        "first_action": "VerifythatNetBackupisinstalledproperly.Formore",
        "full_action": "VerifythatNetBackupisinstalledproperly.Formore\ndetails,contactyourNetBackupAdministrator."
    },
    "7128": {
        "code": 7128,
        "desc": "ThebackupimageIDismissing.Checkthelogfileformoreinformation.",
        "first_action": "Retrytheoperation.Iftheissuepersists,contactthe",
        "full_action": "Retrytheoperation.Iftheissuepersists,contactthe\nNetBackupadministrator."
    },
    "7129": {
        "code": 7129,
        "desc": "TheinstitutionIDdoesnotmatchthemanifestfiledata.Usethecorrect institutionIDandtryagain.",
        "first_action": "YouneedtousethecorrectinstitutionIDandtryagain.",
        "full_action": "YouneedtousethecorrectinstitutionIDandtryagain."
    },
    "7130": {
        "code": 7130,
        "desc": "YouareusinganearlierversionofNetBackup.Upgradetothelatest version.",
        "first_action": "YoumustrunaNetBackupversionthatis10.1orhigher.",
        "full_action": "YoumustrunaNetBackupversionthatis10.1orhigher."
    },
    "7131": {
        "code": 7131,
        "desc": "RegistrationresponseJSONisnotintheproperformat.Enterthecorrect formatandtryagain.",
        "first_action": "RetrytheShelteredHarborbackupworkflow.Iftheissue",
        "full_action": "RetrytheShelteredHarborbackupworkflow.Iftheissue\npersists,contacttheNetBackupadministrator."
    },
    "7132": {
        "code": 7132,
        "desc": "Secureenvelopewasnotfound.Ensurethatthesecureenvelopeis available.",
        "first_action": "Ifthesecureenvelopeisnotfoundinthetransferstorage,",
        "full_action": "Ifthesecureenvelopeisnotfoundinthetransferstorage,\nyoucanrechecktheinputdataandrunthebackupoperationagain."
    },
    "7133": {
        "code": 7133,
        "desc": "Parameterisnotinthesecureenvelope.Ensurethattheparameteris available.",
        "first_action": "IfthesecureenvelopeJSONfileparameterisnotinthe",
        "full_action": "IfthesecureenvelopeJSONfileparameterisnotinthe\ntransferstoragepath,youcanrecheckthefileparametersandrunthebackup\noperationagain."
    },
    "7134": {
        "code": 7134,
        "desc": "AttestationresponseJSONnotinproperformat.Enterthecorrectformat andtryagain.",
        "first_action": "EnsurethatthesolutionisregisteredandtheEthereum",
        "full_action": "EnsurethatthesolutionisregisteredandtheEthereum\nprivatekeyiscreatedinproperformat."
    },
    "7135": {
        "code": 7135,
        "desc": "TheJSONinputdatadoesnotmatchtherespectiveJSONschema. Enterthecorrectformat.",
        "first_action": "MakesurethatthegivenJSONfileformatiscorrectas",
        "full_action": "MakesurethatthegivenJSONfileformatiscorrectas\npertheJSONschema.YouhavetocorrecttheJSONfileformatiftheformatis\nincorrect.Checkthe nbshvaultlogfileformoreinformation."
    },
    "7136": {
        "code": 7136,
        "desc": "Registrationmessagepostingoffinancialinstitutionfailed.Checkthe logfileformoreinformation.",
        "first_action": "VerifythatShelteredHarborregistrationAPIisreachable",
        "full_action": "VerifythatShelteredHarborregistrationAPIisreachable\nfromtheNetBackupclientwhere nbshvaultisrunning."
    },
    "7137": {
        "code": 7137,
        "desc": "Attestationmessagepostingfailed.Checkthelogfileformoreinformation.",
        "first_action": "VerifythattheShelteredHarborattestationAPIisreachable",
        "full_action": "VerifythattheShelteredHarborattestationAPIisreachable\nfromtheNetBackupclientwhere nbshvaultisrunning."
    },
    "7138": {
        "code": 7138,
        "desc": "Nopendingattestationfound.",
        "first_action": "Retrytheoperationandiftheissuepersists,contactthe",
        "full_action": "Retrytheoperationandiftheissuepersists,contactthe\nNetBackupadministrator."
    },
    "7139": {
        "code": 7139,
        "desc": "Failedtoreadkeyfile.Ensurethatthekeyfileisavailable.",
        "first_action": "Verifythatyouhavereadaccesspermissionstothe",
        "full_action": "Verifythatyouhavereadaccesspermissionstothe\nvar/nbshvault/certfilewheretheEthereumprivatekeyiscreated."
    },
    "7140": {
        "code": 7140,
        "desc": "Keyfiledoesnotexist.Ensurethatthekeyfileisavailable.",
        "first_action": "MakesurethattheEtherprivatekeysuchas",
        "full_action": "MakesurethattheEtherprivatekeysuchas\n<Institution_ID_keys >JSONfileisavailableinthe var/nbshvault/cert/\ndirectory.Iftheinstituteisnotregistered,registeritusingthe --registeroption."
    },
    "7141": {
        "code": 7141,
        "desc": "Privatekeydoesnotexist.Ensurethattheprivatekeyisavailable.",
        "first_action": "Verifythat ether_pri_keyispresentinthe",
        "full_action": "Verifythat ether_pri_keyispresentinthe\nvar/nbshvault/cert/<institution ID_keys>.jsonfile."
    },
    "7142": {
        "code": 7142,
        "desc": "Recoverystoragepathdoesnotexist.Providethecorrectrecovery storagepath. 865NetBackupstatuscodes NetBackup status codes",
        "first_action": "Makesurethattheprovidedrecoverystoragepathexists.",
        "full_action": "Makesurethattheprovidedrecoverystoragepathexists."
    },
    "7143": {
        "code": 7143,
        "desc": "Failedtocreaterestoreddatastoragepath.Checkthelogfileformore information.",
        "first_action": "Verifythattherestoreddatastoragepathexistsandcheck",
        "full_action": "Verifythattherestoreddatastoragepathexistsandcheck\nifyouhavecreatepermissionsaccess."
    },
    "7144": {
        "code": 7144,
        "desc": "Archivevolumeisnotpresent.Ensurethatthearchivevolumeisavailable.",
        "first_action": "Verifythatthearchivevolumeexists.",
        "full_action": "Verifythatthearchivevolumeexists."
    },
    "7146": {
        "code": 7146,
        "desc": "Failedtoextractcompressedvolume.Checkthelogfileformore information.",
        "first_action": "Verifythattheencryptedcompressedvolumesarerestored",
        "full_action": "Verifythattheencryptedcompressedvolumesarerestored\ncorrectly.Restorethedataagainandthenretrytheoperation."
    },
    "7147": {
        "code": 7147,
        "desc": "Theexitcodeisnotvalid.Checkthelogfileformoreinformation.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7148": {
        "code": 7148,
        "desc": "Unabletoaccessrestoreddatastoragepath.Checkthelogfileformore information.",
        "first_action": "Verifythatyouhavethereadandwriteaccesstothe",
        "full_action": "Verifythatyouhavethereadandwriteaccesstothe\nrestoreddatastoragepath."
    },
    "7149": {
        "code": 7149,
        "desc": "The-pathoptionisnotpresentinthe--generate-template.Provide thecorrectpathusingthe -pathoption.",
        "first_action": "Makesuretouse--generate-template -path <path>",
        "full_action": "Makesuretouse--generate-template -path <path>\noptiontogeneratetemplates."
    },
    "7151": {
        "code": 7151,
        "desc": "TheNetBackupconfigurationfilecannotberead.Checkthelogfilefor moreinformation.",
        "first_action": "Makesurethatyouhavereadandwriteaccesstothe",
        "full_action": "Makesurethatyouhavereadandwriteaccesstothe\nvar/nbshvault/configfolder."
    },
    "7152": {
        "code": 7152,
        "desc": "Failedtogeneratethetemplate.Checkthelogfileformoreinformation.",
        "first_action": "Makesurethatyouhavethereadandwriteaccesstothe",
        "full_action": "Makesurethatyouhavethereadandwriteaccesstothe\npathprovidedwith --pathoption."
    },
    "7153": {
        "code": 7153,
        "desc": "Unknownerror.",
        "first_action": "Youneedtoreviewthe nbshvaultlogstoseeadetailed",
        "full_action": "Youneedtoreviewthe nbshvaultlogstoseeadetailed\nerrormessage.Formoreinformation,contacttheNetBackupadministrator."
    },
    "7154": {
        "code": 7154,
        "desc": "FailedtoreadtheinstallationdirectoryfromtheNetBackupconfiguration file.Formoredetails,contactyourNetBackupAdministrator.",
        "first_action": "Formoredetails,contacttheNetBackupadministrator.",
        "full_action": "Formoredetails,contacttheNetBackupadministrator."
    },
    "7155": {
        "code": 7155,
        "desc": "NoKMSisenabledduringtheShelteredHarborcomplianceconfiguration. 868NetBackupstatuscodes NetBackup status codes",
        "first_action": "IfKMSconfigurationisnotenabled,usethe--configure",
        "full_action": "IfKMSconfigurationisnotenabled,usethe--configure\noptiontoupdatetheShelteredHarborcomplianceconfiguration."
    },
    "7156": {
        "code": 7156,
        "desc": "Archivegenerationhastimedout.",
        "first_action": "Bydefault,thearchivegenerationtimeoutis30minutes.",
        "full_action": "Bydefault,thearchivegenerationtimeoutis30minutes.\nToincreasethetime-out,changethe archive_generationtime-outoptioninthe\nconfigure.jsonfileandusethisfiletoconfigurethesolution."
    },
    "7157": {
        "code": 7157,
        "desc": "Archiverepositorybackuphastimedout.",
        "first_action": "Bydefault,thearchiverepositorytime-outis30minutes.",
        "full_action": "Bydefault,thearchiverepositorytime-outis30minutes.\nToincreasethetime-out,changethe archive_repositorytime-outoptioninthe\nconfigure.jsonfileandusethisfiletoconfigurethesolution."
    },
    "7158": {
        "code": 7158,
        "desc": "Vaultingattestationhastimedout.",
        "first_action": "Bydefault,thevaultingattestationtime-outis30minutes.",
        "full_action": "Bydefault,thevaultingattestationtime-outis30minutes.\nToincreasethetime-out,changethe vaulting_attestationtime-outinthe\nconfigure.jsonfileandusethisfiletoconfigurethesolution."
    },
    "7159": {
        "code": 7159,
        "desc": "Dailybackupworkflowprocesshastimedout.",
        "first_action": "Bydefault,thedailybackupworkflowprocesstimeoutis",
        "full_action": "Bydefault,thedailybackupworkflowprocesstimeoutis\n120minutes.Toincreasethetime-out,changethedaily_backup_processtime-out\ninthe configure.jsonfileandusethisfiletoconfigurethesolution."
    },
    "7160": {
        "code": 7160,
        "desc": "Restoreworkflowprocesshastimedout.",
        "first_action": "Bydefault,therestoreworkflowprocesstime-outis120",
        "full_action": "Bydefault,therestoreworkflowprocesstime-outis120\nminutes.Toincreasethetime-out,changethe restore_processtime-outinthe\nconfigure.jsonfileandusethisfiletoconfigurethesolution."
    },
    "7161": {
        "code": 7161,
        "desc": "Airgapimagereplicationhastimedout.",
        "first_action": "Bydefault,therestoreworkflowprocesstime-outis30",
        "full_action": "Bydefault,therestoreworkflowprocesstime-outis30\nminutes.Toincreasethetime-out,changethe air_gap_timeouttime-outinthe\nconfigure.jsonfileandusethisfiletoconfigurethesolution."
    },
    "7162": {
        "code": 7162,
        "desc": "Theattestationprivatekeysizeisnotcorrect.",
        "first_action": "Theattestationprivatekeysizeisexpectedtobe256-bit.",
        "full_action": "Theattestationprivatekeysizeisexpectedtobe256-bit.\nIftheinstitutionIDisalreadyregisteredwithShelteredHarbor,importtheprivate\nkeythatwasusedatthetimeofregistrationusingthe --import-keyoptionand\nretry."
    },
    "7163": {
        "code": 7163,
        "desc": "TheinstitutionIDisincorrect.",
        "first_action": "Youneedtousethe10-digitinstitutionIDprovidedby",
        "full_action": "Youneedtousethe10-digitinstitutionIDprovidedby\nShelteredHarbor."
    },
    "7164": {
        "code": 7164,
        "desc": "Theregistrationkeyisincorrect.Ensurethatthecorrectregistrationkey isprovided.",
        "first_action": "Youneedtousethevalidregistrationkeyprovidedby",
        "full_action": "Youneedtousethevalidregistrationkeyprovidedby\nShelteredHarbor."
    },
    "7165": {
        "code": 7165,
        "desc": "Aninternalerroroccurred.Checkthe nbcryptocmdlogs.",
        "first_action": "Reviewthe nbcryptocmdlogstodiagnosetheproblem.",
        "full_action": "Reviewthe nbcryptocmdlogstodiagnosetheproblem."
    },
    "7166": {
        "code": 7166,
        "desc": "TheauthenticationfailsduringconnectiontothecloudKMS.",
        "first_action": "ReviewthecloudKMSconfigurationparametersof",
        "full_action": "ReviewthecloudKMSconfigurationparametersof\nnbshvaultandverifyiftheyarecorrect."
    },
    "7167": {
        "code": 7167,
        "desc": "ThecloudKMSoperationfailed.Checkthe nbcryptocmdlogs.",
        "first_action": "Reviewthe nbcryptocmdlogstodiagnosetheproblem.",
        "full_action": "Reviewthe nbcryptocmdlogstodiagnosetheproblem."
    },
    "7168": {
        "code": 7168,
        "desc": "Anotherinstanceofthesameoperationisinprogress.Retryatalater time.",
        "first_action": "Youmustwaituntilthefirstrunningprocesscompletes",
        "full_action": "Youmustwaituntilthefirstrunningprocesscompletes\nandthenretrytheoperation."
    },
    "7200": {
        "code": 7200,
        "desc": "Executionof nbinstallagentintheremotehostfailed.",
        "first_action": "OnWindows:",
        "full_action": "Reviewthemediaserveradminlogatthefollowing\nlocations:\n■ OnWindows:\ninstall_path\\NetBackup\\logs\\admin\\root*.log\n■ OnUNIXandLinux:\n/usr/openv/netbackup/logs/admin/root*.log"
    },
    "7201": {
        "code": 7201,
        "desc": "Thefilenameisnotprovided.",
        "first_action": "OnWindows:",
        "full_action": "ReviewtheJobManagerlogatthefollowinglocationsto\nensurethatthe file_nameoptionisnotempty:\n■ OnWindows:\ninstall_path\\NetBackup\\logs\\nbjm\n■ OnUNIXandLinux:\n/usr/openv/logs/nbjm"
    },
    "7202": {
        "code": 7202,
        "desc": "UnabletoretrieveNetBackupversionfromtheremotehost.",
        "first_action": "Ensurethatthebpcdserviceisrunningintheremotehost",
        "full_action": "Ensurethatthebpcdserviceisrunningintheremotehost\nandithasconnectivitytothemediaserver."
    },
    "7203": {
        "code": 7203,
        "desc": "Unabletoretrieveplatforminformationfromtheremotehost.",
        "first_action": "Ensurethatthebpcdserviceisrunningintheremotehost",
        "full_action": "Ensurethatthebpcdserviceisrunningintheremotehost\nandithasconnectivitytothemediaserver."
    },
    "7204": {
        "code": 7204,
        "desc": "Remotehostnamenotspecified.",
        "first_action": "ReviewtheJobManagerlogatthefollowinglocationsto",
        "full_action": "ReviewtheJobManagerlogatthefollowinglocationsto\nensurethatthe hostnameoptionisnotempty:\nOnWindows: install_path\\NetBackup\\logs\\nbjm\nOnUNIXandLinux: /usr/openv/logs/nbjm"
    },
    "7205": {
        "code": 7205,
        "desc": "UnabletoretrieveNetBackupinstalldirectoryfromtheremotehost.",
        "first_action": "Ensurethatthebpcdserviceisrunningintheremotehost",
        "full_action": "Ensurethatthebpcdserviceisrunningintheremotehost\nandithasconnectivitytothemediaserver.EnsurethatNetBackupisproperly\ninstalled.Confirmthatrecentbackupsransuccessfully.Runatestbackup.Confirm\nthattheversionofNetBackupbeingupgradedissupported.Formoreinformation,\npleaseseetheNetBackupUpgradeGuide."
    },
    "7206": {
        "code": 7206,
        "desc": "Failedtotransferafiletotheremotehost.",
        "first_action": "Ensurethatthebpcdserviceisrunningintheremotehostandithasconnectivity",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthebpcdserviceisrunningintheremotehostandithasconnectivity\ntothemediaserver.\n■ EnsurethatNetBackupisproperlyinstalled.\n■ Confirmthatrecentbackupsransuccessfully.\n■ Runatestbackup.\n■ ConfirmthattheversionofNetBackupbeingupgradedissupported.\n■ Verifythatthetransferfileexistsandhastheproperpermissions.\n■ Identifythefilebeingtransferredbyreviewingthe adminlogsontheserver\nandthe nbinstallagentlogsonthetargethost.\n■ Confirmthatthefileexistsinitsexpectedlocationandthatthesourceand\nthedestinationlocationshaveappropriatepermissions."
    },
    "7207": {
        "code": 7207,
        "desc": "Unabletoreceivethedatafromtheclient.",
        "first_action": "Reviewthemediaserver adminlogaswellastheclient",
        "full_action": "Reviewthemediaserver adminlogaswellastheclient\nnbinstallagentlogatthefollowinglocations:\nOnWindows: install_path\\NetBackup\\logs\\admin\\root*.log.\nOnUNIX: /usr/openv/netbackup/logs/admin/root*.log\nOnWindows: install_path\\NetBackup\\logs\\nbinstallagent\nOnUNIX: /usr/openv/netbackup/logs/nbinstallagent\nValidateconnectivitybetweenthetargethostandthestaginghost.Notethatthe\nstaginghostmaybethemasterserveroramediaserverthatisnamedinthe\ndeploymentoperation.\nToconfiguretheamountoftimeVxUpdatewaitsforprocessestofinishbefore\nreporting7207asthejobstatus,youcandefinetheTIMEOUT_SECONDSoption.The\nfollowingvaluescanbedefinedintheNetBackupconfigurationonthemasterserver:\nThisvaluecontrolshowlongprecheck\noperationsandclientupgradeoperations\nareallowedtotake,inseconds.The\ndefaultvalueis1800(30minutes).Itcan\nbedecreasedtoaslittleas600(10\nminutes)orincreasedtoasmuchas3600\n(60minutes).\nVXUPDATE_CLIENT_READ_TIMEOUT_SECONDS\nThisvaluecontrolshowlongserver\nupgradeoperationsareallowedtotake,\ninseconds.Thedefaultvalueis2700(45\nminutes).Itcanbedecreasedtoaslittle\nas600(10minutes)orincreasedtoas\nmuchas5400(90minutes).\nVXUPDATE_SERVER_READ_TIMEOUT_SECONDS\nFordetailsonhowthe bpsetconfigcommandcanbeusedtoaddvaluestothe\nNetBackupconfigurationofamasterserver,seetheNetBackupCommands\nReferenceGuide."
    },
    "7208": {
        "code": 7208,
        "desc": "Arequiredfilecannotbeopened.",
        "first_action": "NetBackup tmp",
        "full_action": "Verifythattheuserthatisrunningthe nbmtransmedia\nserverprocesshaspermissiontoreadthefilesintheNetBackupdirectories.Users\nmusthavereadpermissionstothefollowingdirectories:\n■ NetBackup tmp\nOnWindows: install_path\\NetBackup\\Temp\nOnUNIXandLinux: /usr/openv/tmp\n■ NetBackup bin\nOnWindows: install_path\\NetBackup\\bin\nOnUNIXandLinux: /usr/openv/netbackup/bin\n■ NetBackup repo\nOnWindows: install_path\\NetBackup\\var\\global\\repo\nOnUNIXandLinux: /usr/openv/var/global/repo"
    },
    "7209": {
        "code": 7209,
        "desc": "Thedeploymentpackagewasnotfoundorwasinvalidinthecache mediaserver.",
        "first_action": "Ensurethatthepackageexistsinthepackagerepository",
        "full_action": "Ensurethatthepackageexistsinthepackagerepository\nonthemasterserver.Aspartoftheerrorhandlingprocess,VxUpdateattemptsto\nremovetheinvalidorthecorruptedpackageandreplaceitwiththevalidpackage."
    },
    "7210": {
        "code": 7210,
        "desc": "Unabletowritetothespecifiedfile.",
        "first_action": "Ensurethatthedirectoryhasthecorrectpermission.",
        "full_action": "Ensurethatthedirectoryhasthecorrectpermission.\nNetBackuprequireswriteandexecutepermissionsforthetargetfile."
    },
    "7211": {
        "code": 7211,
        "desc": "FailedtoconvertNetBackupversionstring.",
        "first_action": "Theversionstringthatisreturnedfromtheremotehost",
        "full_action": "Theversionstringthatisreturnedfromtheremotehost\nwasnotproperlyformatted.Pleaseconnecttotheremotehostandverifythat\nNetBackupisinstalledproperly."
    },
    "7212": {
        "code": 7212,
        "desc": "Thenbinstallagentcommandhasexecutedwithanemptyargument.",
        "first_action": "ReviewtheJobManagerlogatthefollowinglocationsto",
        "full_action": "ReviewtheJobManagerlogatthefollowinglocationsto\nensurethat execute_nbinstallagenthasthecorrectarguments:\nOnWindows: install_path\\NetBackup\\logs\\nbjm\nOnUNIX: /usr/openv/logs/nbjm"
    },
    "7213": {
        "code": 7213,
        "desc": "Unabletoidentifyremotehostplatform.",
        "first_action": "win_x64",
        "full_action": "Ensurethattheremotehosthasasupportedversionof\nNetBackup.\nFromaNetBackupmasterormediaserver,run\n<install_path>/netbackup/bin/adminincmd/bptestbpcd -client <target\nhost name> -verbose.ReviewthePLATFORMkeythatthiscommandreturns.This\ntargethostcannotbeupgradedifthePLATFORMkeyvalueisnotinthefollowinglist:\n■ win_x64\n■ linuxR_x86_2.6.18\n■ linuxR_x86_2.6.32\n■ linuxR_x86_3.10.0\n■ linuxR_x86_4.18.0\n■ linuxS_x86_2.6.16\n■ linuxS_x86_3.0.76\n■ linuxS_x86_4.4.73\n■ plinuxR_3.10.0\n■ plinuxR_4.18.0\n■ plinuxS_4.4.21\n■ plinuxS_5.3.18\n■ zlinuxR_2.6.18\n■ zlinuxR_2.6.32\n■ zlinuxR_3.10.0\n■ zlinuxR_4.18.0\n■ zlinuxS_3.0.76\n■ zlinuxS_4.4.73\n■ zlinuxS_5.3.18\n■ rs6000_71\n■ solaris10\n■ solaris_x86_10_64"
    },
    "7214": {
        "code": 7214,
        "desc": "Failedtocopythespecifiedfile.",
        "first_action": "Readpermissionsonthesourcefile.",
        "full_action": "Confirmthatthedirectoryhasthecorrectpermissions.\nNetBackuprequiresthefollowingpermissions:\n■ Readpermissionsonthesourcefile.\n■ Readandexecutepermissionsonthesourcedirectory.\n■ Executeandwritepermissionsonthetargetdirectory.\nConfirmthatthereisenoughavailablediskspaceatthefilecopydestination.\nFormoreinformation,seethe nbrepologonthemasterserverandthe adminlog\nonthestagingserveratthefollowinglocations:\nOnWindows: install_path\\NetBackup\\logs.\nOnUNIX: /usr/openv/netbackup/logs"
    },
    "7215": {
        "code": 7215,
        "desc": "FailedtostatVxUpdatepackage",
        "first_action": "ConfirmthatthepackagehasoriginatedfromaCohesity",
        "full_action": "ConfirmthatthepackagehasoriginatedfromaCohesity\nsourceandhasnotbeenalteredorcorrupted.Reviewthenbrepologonthemaster\nserverformoreinformation."
    },
    "7216": {
        "code": 7216,
        "desc": "ThepackagenamedoesnotcomplywithVxUpdatepackagename standard.",
        "first_action": "Confirmthatthepackagenamehasnotbeenmodified.",
        "full_action": "Confirmthatthepackagenamehasnotbeenmodified.\nViewthe nbrepologfordetails."
    },
    "7217": {
        "code": 7217,
        "desc": "Thepackagerepositorylocationdoesnotexist.",
        "first_action": "Confirmthattherepositorydirectoryexistsatthefollowing",
        "full_action": "Confirmthattherepositorydirectoryexistsatthefollowing\nlocations:\nOnWindows: install_path\\var\\global\\repo\nOnUNIX: /usr/openv/var/global/repo"
    },
    "7218": {
        "code": 7218,
        "desc": "Thepackagealreadyexistsintherepository.",
        "first_action": "Confirmthatthepackagethatyouwanttoaddhasnot",
        "full_action": "Confirmthatthepackagethatyouwanttoaddhasnot\nalreadybeenadded.Toreplacethispackage,firstdeleteitusingthe nbrepo -d\ncommand."
    },
    "7219": {
        "code": 7219,
        "desc": "InvalidpackageID",
        "first_action": "ThepackageIDmustbeapositiveinteger.Confirmthat",
        "full_action": "ThepackageIDmustbeapositiveinteger.Confirmthat\nthepackageIDiscorrectbyusingthe nbrepo -lcommand."
    },
    "7220": {
        "code": 7220,
        "desc": "Thedeploymentpackagewasnotfoundinthepackagerepository.",
        "first_action": "Usethe nbrepo -lcommandtolistthepackagesthat",
        "full_action": "Usethe nbrepo -lcommandtolistthepackagesthat\narecurrentlyintherepository."
    },
    "7221": {
        "code": 7221,
        "desc": "Thepackagedeleteoperationwascanceled.",
        "first_action": "Todeleteapackage,theusermustconfirmthedelete.",
        "full_action": "Todeleteapackage,theusermustconfirmthedelete."
    },
    "7222": {
        "code": 7222,
        "desc": "Thepackagewasnotfound.",
        "first_action": "RequiredVxUpdatepackagewasnotfoundonthemasterserver.",
        "full_action": "Confirmthatthepackageexistsintherepository.Confirm\nthatthepackagebeinginstalledhasnotbeenmodifiedfromitsoriginalform.\nWhenaVMwareorNutanixAHVagentlessrestoreisperformed,therestorecan\ncauseoneofthefollowingissues:\n■ RequiredVxUpdatepackagewasnotfoundonthemasterserver.\nProvisionVxUpdatepackagesforallplatformsforwhichyouhavevirtual\nmachineswhereyouwanttoperformagentlessrecovery.ReviewthebpVMutil\nlogforadditionalassistancewiththiserrormessage.\nReviewthefollowingifthefailureisduringadeploymentoraMongoDBjob:\n■ Foradeploymentjob,reviewthenbrepo,admin,andnbinstallagentlogsfor\nadditionalassistancewiththiserrormessage.\n■ ForMongoDBjobs,reviewthe mongoDBlogsforadditionalassistancewiththis\nerrormessage."
    },
    "7223": {
        "code": 7223,
        "desc": "Therequestedoperationisnotsupported.",
        "first_action": "SeetheNetBackupUpgradeGuideforinformationabout",
        "full_action": "SeetheNetBackupUpgradeGuideforinformationabout\nthesupportedoperationsandplatformsforVxUpdate."
    },
    "7224": {
        "code": 7224,
        "desc": "Couldnotcreatearequiredfileordirectory.",
        "first_action": "OnWindows:",
        "full_action": "Thespecificfileandpatharereportedinthe\nnbinstallagentlogfileonthetargethostorthe adminlogonthestaginghost.\nThenbinstallagentbinaryrequirestheabilitytocreatetemporaryfilesandfolders\ninboththeNetBackup tmpandNetBackup bindirectories.\nThe nbmtransbinaryrequirestheabilitytocreatefilesintheNetBackup repo\ndirectory.\nSeethefollowinglocations:\n■ OnWindows:\ninstall_path\\NetBackup\\Temp\ninstall_path\\NetBackup\\bin\ninstall_path\\NetBackup\\var\\global\\repo\n■ OnUNIX:\n/usr/openv/tmp\n/usr/openv/netbackup/bin\n/usr/openv/var/global/repo\nVerifythattheuserexecutingthe nbinstallagentand nbmtranscommandshas\npermissiontocreatefilesandfoldersinthesedirectories.Verifythatthereissufficient\ndiskspaceinthesedirectories."
    },
    "7225": {
        "code": 7225,
        "desc": "Aspecifiedfileordirectorywasnotfound.",
        "first_action": "Confirmthatthefileexistsinthelocationspecified.Confirm",
        "full_action": "Confirmthatthefileexistsinthelocationspecified.Confirm\nthatthepackagebeinginstalledhasnotbeenmodifiedfromitsoriginalform.Confirm\nthattheNetBackupinstallationfolderhasnotbeencorrupted.\nReviewthenbinstallagent,nbrepo,andadminlogfilesforinformationaboutthe\nproblematicfilesandtheirexpectedlocations."
    },
    "7226": {
        "code": 7226,
        "desc": "Asupportingcommandfailed.",
        "first_action": "nbcheck.exe(theNetBackuppreinstallenvironmentchecker)",
        "full_action": "The nbinstallagentbinaryrunsmanycommandsas\npartofsupportingvariousoperations,includingthefollowing:\n■ nbcheck.exe(theNetBackuppreinstallenvironmentchecker)\n■ TheNetBackupEEBinstaller\n■ NetBackup’s versioninfocommandinthe goodiesfolder\n■ UNIXnativepackagingcommands- rpm, installp, pkgadd,and swinstall.\n■ setup.exe-theNetBackupWindowssetuputility\n■ gunzip-theUNIXtaruncompressionutility\nThe nbinstallagentlogicreportsthespecificcommandthatfailedtoexecute.\nThisspecificerrorindicatesthatthecommanditselfcannotbeexecutedsuccessfully,\nwhichcanbedifferentthanthecommandexecutingsuccessfullybutreturningan\nerror.Possiblecausesincludepermissionsissuesandfilesorfoldersunexpectedly\nabsentfromtheremotehost.Reviewthe nbinstallagentlogfileonthetarget\nhost."
    },
    "7227": {
        "code": 7227,
        "desc": "Cannotopen nbinstallagentlogfile.",
        "first_action": "Verifythattheuserexecutingthenbinstallagentbinary",
        "full_action": "Verifythattheuserexecutingthenbinstallagentbinary\nhaspermissiontowritetoNetBackup'slogfolder.Verifythatthereissufficientdisk\nspaceonthesystem."
    },
    "7228": {
        "code": 7228,
        "desc": "Installationofthetargetpackagewasunsuccessful.",
        "first_action": "Reviewtheinstallationlogforthetargetpackage.",
        "full_action": "Reviewtheinstallationlogforthetargetpackage.\nWhenyouinstallNetBackuppackagesforUNIX,theinstallationlogislocatedat\n/usr/openv/tmp.\nWhenyouinstallNetBackuppackagesforWindows,theinstallationlogislocated\nat %ALLUSERSPROFILE%\\Veritas\\NetBackup\\InstallLogs.\nForadditionalinformationoninstallingEEBsaswellaslogsfromtheEEB\ninstallation,seetherelatedarticle:\nhttps://www.veritas.com/support/en_US/article.100019405"
    },
    "7229": {
        "code": 7229,
        "desc": "Couldnotcopynbinstallagenttodestinationpathaspartofself-update process.",
        "first_action": "Verifythattheuserexecuting nbinstallagenthas",
        "full_action": "Verifythattheuserexecuting nbinstallagenthas\npermissiontowritetotheNetBackupdirectories.Verifythatthereissufficientdisk\nspaceonthesystem."
    },
    "7230": {
        "code": 7230,
        "desc": "Couldnotexecute nbinstallagentfromnewpath.",
        "first_action": "Verifythattheuserexecutingthenbinstallagentbinary",
        "full_action": "Verifythattheuserexecutingthenbinstallagentbinary\nhaspermissiontoexecutefileswithintheNetBackupdirectories."
    },
    "7231": {
        "code": 7231,
        "desc": "Couldnotopenarequiredregistrykey.",
        "first_action": "Verifythattheuserexecutingthebinaryhasadministrative",
        "full_action": "Verifythattheuserexecutingthebinaryhasadministrative\nprivileges.VerifythatNetBackup’sregistryinformationat\nHKEY_LOCAL_MACHINE\\SOFTWARE\\Veritas\\NetBackupisnotcorruptormissing."
    },
    "7232": {
        "code": 7232,
        "desc": "Couldnotqueryregistryvalue.",
        "first_action": "Verifythattheuserexecutingthe nbinstallagentand",
        "full_action": "Verifythattheuserexecutingthe nbinstallagentand\nnbhostdbcmdbinarieshasadministrativeprivileges.VerifythatNetBackup’sregistry\ninformationatHKEY_LOCAL_MACHINE\\SOFTWARE\\Veritas\\NetBackupisnotcorrupt\normissing."
    },
    "7233": {
        "code": 7233,
        "desc": "CouldnotresolvethepathtoaNetBackupdirectory.",
        "first_action": "Verifythattheuserexecutingthenbinstallagentbinary",
        "full_action": "Verifythattheuserexecutingthenbinstallagentbinary\nhasreadprivilegesontheNetBackupapplicationfolders.VerifythattheNetBackup\napplicationfolderisnotcorruptormissing."
    },
    "7234": {
        "code": 7234,
        "desc": "Couldnotremovethe nbinstallagentbinary’sconfigurationfile.",
        "first_action": "Windows:",
        "full_action": "Verifythattheuserexecutingthenbinstallagentbinary\nhaswriteprivilegesonNetBackup’sapplicationfolders.The nbinstallagent\nconfigurationinformationresidesinNetBackup’s tmpdirectoryandisnamed\nnbinstallagent_conffile.\nLocationof tmpdirectory:\n■ Windows:\ninstall_path\\NetBackup\\Temp\n■ UNIX:\n/usr/openv/tmp"
    },
    "7235": {
        "code": 7235,
        "desc": "Failedtoopenorextractapackage.",
        "first_action": "Thespecificfilethatcannotbeoperatedonisreportedin",
        "full_action": "Thespecificfilethatcannotbeoperatedonisreportedin\nthe nbinstallagentor nbrepologfile.Confirmthatthepackageexistsinthe\nrequiredlocation.Confirmthatthepackagebeinginstalledhasnotbeenmodified\nfromitsoriginalform.Verifythattheuserexecutingthe nbinstallagentbinary\nhasreadandwritepermissionsforNetBackup'sapplicationfolders.Verifythatthere\nissufficientdiskspaceonthesystem."
    },
    "7236": {
        "code": 7236,
        "desc": "Thepackagesignatureisinvalid.",
        "first_action": "Confirmthatthepackagehascomefromalegitimate",
        "full_action": "Confirmthatthepackagehascomefromalegitimate\nCohesitysourceandhasnotbeenalteredormanipulated."
    },
    "7237": {
        "code": 7237,
        "desc": "Thepublickeywasnotfoundattheexpectedlocation.",
        "first_action": "Thedefaultlocationforthepublickeyisatthefollowing",
        "full_action": "Thedefaultlocationforthepublickeyisatthefollowing\nlocations:\nOnWindows: install_path\\NetBackup\\var\\VxUpdate\\pubkey.pem\nOnUNIXandLinux: /usr/openv/var/global/vxupdate/pubkey.pem\nThisfileisincludedwiththeNetBackupClientandtheNetBackupserver8.1.2and\nlaterpackages.Verifythattheuserexecutingthe nbinstallagent, nbrepo,and\nbpvmutilbinarieshavereadprivilegesforNetBackup’sapplicationfolders.Verify\nthatNetBackup’sapplicationfoldersarenotcorruptormissing."
    },
    "7238": {
        "code": 7238,
        "desc": "Windowssocketinitializationwasunsuccessful.",
        "first_action": "Thiserrorisasignofasocketornetworkingissueonthe",
        "full_action": "Thiserrorisasignofasocketornetworkingissueonthe\nremotehost.Formoreinformation,seetheMSDNdocumentationforWSAStartup()\natthefollowinglocation:\nhttps://docs.microsoft.com/en-us/windows/win32/api/winsock/nf-winsock-wsastartup"
    },
    "7239": {
        "code": 7239,
        "desc": "Exceededtime-outwaitingforWindowssocketinitialization.",
        "first_action": "Thenbinstallagentbinarywaitsamaximumof2minutes",
        "full_action": "Thenbinstallagentbinarywaitsamaximumof2minutes\nforthesocketinitializationtocomplete.Thiserrorisfromasocketornetworking\nissueontheremotehost.Formoreinformation,seetheMSDNdocumentationfor\nWSAStartup()atthefollowinglocation:\nhttps://docs.microsoft.com/en-us/windows/win32/api/winsock/nf-winsock-wsastartup"
    },
    "7240": {
        "code": 7240,
        "desc": "The Winsockversionisunsupported.",
        "first_action": "Thiserrorisfromasocketornetworkingissueonthe",
        "full_action": "Thiserrorisfromasocketornetworkingissueonthe\nremotehost.ItmaybeasymptomofattemptingtouseVxUpdateonanunsupported\nversionofWindows.Formoreinformation,seetheMSDNdocumentationfor\nWSAStartup()and,specifically,the WSAVERNOTSUPPORTEDreturncodeatthe\nfollowinglocation:\nhttps://docs.microsoft.com/en-us/windows/win32/api/winsock/nf-winsock-wsastartup"
    },
    "7241": {
        "code": 7241,
        "desc": "Couldnotinitializesocket.",
        "first_action": "Thiserrorcanhappenifanoperatingsystemfunctionto",
        "full_action": "Thiserrorcanhappenifanoperatingsystemfunctionto\naccessorchangethesettingsforthestandardoutputsocketisunsuccessful.The\nnbinstallagentlogfilereportsthespecificoperatingsystemcallthatfailed,along\nwithanOS-specificerrorcode."
    },
    "7242": {
        "code": 7242,
        "desc": "Failedtoaddpackagetotherepository.",
        "first_action": "Reviewthe nbwebservicelogforrelatedmessagesand",
        "full_action": "Reviewthe nbwebservicelogforrelatedmessagesand\nadditionaldetails.Confirmthepackage(.sjafile)isnotcorruptedandcamefrom\nalegitimatesource.Confirmthatauserwithappropriateprivilegesperformedthe\nVxUpdateoperation.Confirmthereisadequatediskspaceonthedriveorvolume\nwheretheNetBackupapplicationfolderresides."
    },
    "7243": {
        "code": 7243,
        "desc": "Temporaryfilescannotberemovedfromthesystem.",
        "first_action": "Thenbinstallagentbinaryattemptstocleanupthetemp",
        "full_action": "Thenbinstallagentbinaryattemptstocleanupthetemp\nfilesatthebeginningandtheendofitsexecution.Verifythattheuserexecuting\nnbinstallagenthasreadandwritepermissionsforNetBackup'sapplicationfolders.\nVerifythatothersystemprocessesdonotmaintainhandlestoNetBackupfiles.\nOnWindows: install_path\\NetBackup\\Temp\nOnUNIXandLinux: /usr/openv/tmp"
    },
    "7245": {
        "code": 7245,
        "desc": "Anunsupportedself-updateoperationwasattempted.",
        "first_action": "VerifythattheNetBackupapplicationfolderisinaclean",
        "full_action": "VerifythattheNetBackupapplicationfolderisinaclean\nstate.Ifthe nbinstallagentcannotcleanuptemporaryfilesaspartofprevious\noperations,thefailuretoremoveleftovertemporaryfilesmayberesponsiblefor\nthiserror."
    },
    "7246": {
        "code": 7246,
        "desc": "Anunsupportedregistryquerywasattempted.",
        "first_action": "ThiserrorcanhappenifaNetBackupregistryvaluewas",
        "full_action": "ThiserrorcanhappenifaNetBackupregistryvaluewas\nmodifiedfromitsoriginaltypetoanothertype.Forexample,ifauserchanged\nHKEY_LOCAL_MACHINE\\SOFTWARE\\Veritas\\NetBackup\\CurrentVersion\\INSTALLDIR\nfromaREG_SZtype(string)toREG_DWORD(integer).ConfirmthatNetBackup'sregistry\nhasnotbeenalteredorcorrupted."
    },
    "7247": {
        "code": 7247,
        "desc": "Couldnotopenapipetocapturecommandoutput.",
        "first_action": "Verifythattheuserexecutingthe nbinstallagentor",
        "full_action": "Verifythattheuserexecutingthe nbinstallagentor\nnbhostdbcmdbinarieshasadministrativeprivileges."
    },
    "7248": {
        "code": 7248,
        "desc": "TheNetBackupcommandtoretrieveversioninformationisnotpresent.",
        "first_action": "Thedefaultlocationforthe versioninfocommandisat",
        "full_action": "Thedefaultlocationforthe versioninfocommandisat\nthefollowinglocations:\nOnWindows: install_path\\NetBackup\\bin\\goodies\\versioninfo.exe\nOnUNIX: /usr/openv/netbackup/bin/goodies/support/versioninfo\nConfirmthatNetBackup’sapplicationfolderhasnotbeenalteredorcorrupted."
    },
    "7249": {
        "code": 7249,
        "desc": "Couldnotopenprocessforreading.",
        "first_action": "The nbinstallagentfoundaNetBackupprocesstobe",
        "full_action": "The nbinstallagentfoundaNetBackupprocesstobe\nrunning,butcannotopenitforfurtherprocessing.Verifythattheuserexecuting\nthe nbinstallagentbinaryhasadministrativeprivileges.Verifythattheexisting\nNetBackupprocessesarerunningundertheexpecteduseraccounts."
    },
    "7250": {
        "code": 7250,
        "desc": "Processstatuscannotbedetermined.",
        "first_action": "Verifythattheuserexecutingthe nbinstallagentor",
        "full_action": "Verifythattheuserexecutingthe nbinstallagentor\nnbhostdbcmdbinarieshaveadministrativeprivileges.Verifythattheexisting\nNetBackupprocessesarerunningundertheexpecteduseraccounts.Reviewthe\nnbinstallagentand nbhostdbcmdlogfilestodeterminewhatcommandwasrun\nanditsoutput."
    },
    "7251": {
        "code": 7251,
        "desc": "Processcannotbestopped.",
        "first_action": "AparticularNetBackupprocesscannotbeterminated.",
        "full_action": "AparticularNetBackupprocesscannotbeterminated.\nThe nbinstallagentlogfilereportsthespecificprocess.Verifythattheuser\nexecutingthenbinstallagentbinaryhasadministrativeprivileges.Verifythatthe\nexistingNetBackupprocessesarerunningundertheexpecteduseraccounts."
    },
    "7252": {
        "code": 7252,
        "desc": "Theattempttoextractapackagewasunsuccessful.",
        "first_action": "Theissuecanoccurinbothnbinstallagentandnbrepo.",
        "full_action": "Theissuecanoccurinbothnbinstallagentandnbrepo.\nReviewtheassociatedlogfilesforthenameoftheproblematicfileandother\ninformation.VerifythattheuserhaswritepermissionsfortheNetBackupapplication\nfoldersonthemasterserverandtargethost.Verifythatthereissufficientdiskspace\nonthemasterserverandtarget."
    },
    "7253": {
        "code": 7253,
        "desc": "Thepackageisempty.",
        "first_action": "ConfirmthatthepackageoriginatedfromaCohesity",
        "full_action": "ConfirmthatthepackageoriginatedfromaCohesity\nsourceandhasnotbeenalteredorcorrupted."
    },
    "7254": {
        "code": 7254,
        "desc": "Datainprocesswasformattedincorrectly.",
        "first_action": "Theprecheckerusesthissizeaspartofitsdiskspace",
        "full_action": "Theprecheckerusesthissizeaspartofitsdiskspace\nreview.Thisparticularstatuscodeindicatesthatthecontentofthepackage_sizes\nfileisinanunexpectedformat.Confirmthattheprecheckerpackageoriginated\nfromaCohesitysourceandhasnotbeenalteredorcorrupted."
    },
    "7255": {
        "code": 7255,
        "desc": "Asupportingcommand’soutputwasinanunexpectedformat.",
        "first_action": "Reviewthe nbinstallagentlogstodeterminewhich",
        "full_action": "Reviewthe nbinstallagentlogstodeterminewhich\ncommandproducedtheunexpectedoutput."
    },
    "7256": {
        "code": 7256,
        "desc": "Couldnotgetthecurrentworkingdirectorypath.",
        "first_action": "Collectthenbinstallagentlogsatthefollowinglocations",
        "full_action": "Collectthenbinstallagentlogsatthefollowinglocations\nfortheremotehost:\nOnWindows: install_path\\NetBackup\\logs\nOnUNIXandLinux: /usr/openv/netbackup/logs\nSavealllogsandcontactCohesityTechnicalSupport."
    },
    "7258": {
        "code": 7258,
        "desc": "Couldnotdeterminethestateofsecuritycertificatesonthelocalhost.",
        "first_action": "Reviewthe nbinstallagentlogforacopyoftheexact",
        "full_action": "Reviewthe nbinstallagentlogforacopyoftheexact\ncommandlineexecuted,itsreturnstatus,anditsoutput.ConsulttheNetBackup\nCommandReferenceGuideforinformationonthespecificerror."
    },
    "7259": {
        "code": 7259,
        "desc": "Thedeploymentpolicy'sexternalCAcertificateconfiguration specificationsareinvalidforthishost.",
        "first_action": "ForWindows,the nbcertcmdtoollogsarelocatedinthenormalinstalllog",
        "full_action": "Formoredetailsaboutthiserror,examinethe\nnbcertcmdtoollogs.Thenbinstallagentlogreportsthenbcertcmdtoolcommand\nlineargumentsandoutput.\n■ ForWindows,the nbcertcmdtoollogsarelocatedinthenormalinstalllog\nlocation(whichdefaultsto\n%ALLUSERSPROFILE%\\Veritas\\NetBackup\\InstallLogs).Aseparatefileis\ncreatedforeachcommandrunandthefilesyouwanttoreviewareprefixed\nwith ExternalCertificateOp.\n■ ForUNIX,thesearein /usr/openv/tmp/andthenameisprefixedwith\ninstall_commands.ThePIDisappendedandforexample,afilenamecanbe\n/usr/openv/tmp/install_commands.47832\nFormoreinformation,seethe NetBackup API Reference Guide.\nReviewtheexternalCAcertificatevaluesthataredefinedinthedeploymentpolicy\n(orthe nbinstallcmdcommandline)toensurethattheyapplytothetargethost.\nReviewthe nbinstallagentlogforarecordoftheNetBackupcommandthatis\nexecutedtoresolvetheexternalCAcertificate.ReviewtheNetBackupSecurity\nandEncryptionGuideformoreinformationonhowtoconfigureaNetBackup\nenvironmentforusewithexternalCAcertificates."
    },
    "7260": {
        "code": 7260,
        "desc": "CouldnotparsetheJSONstringtoretrievetheexternalcertificatevalues.",
        "first_action": "Reviewthe adminlogonthemediaserver(ormaster",
        "full_action": "Reviewthe adminlogonthemediaserver(ormaster\nserverifamediaserverwasnotused)foradditionalinformation.IntheJSON\nreferencedthere,lookforcommonoffenders-pathswithspaces,excessivequotes,\nandnon-Englishcharacters.ReviewNetBackupdocumentationfordetailson\nsupportedcharactersinpolicyvalues."
    },
    "7261": {
        "code": 7261,
        "desc": "CouldnotloadtheJSONstring.",
        "first_action": "Reviewthe adminlogonthemediaserver(ormaster",
        "full_action": "Reviewthe adminlogonthemediaserver(ormaster\nserverifamediaserverwasnotused)foradditionalinformation.IntheJSON\nreferencedthere,lookforcommonoffenders-pathswithspaces,excessivequotes,\nandnon-Englishcharacters.ReviewNetBackupdocumentationfordetailson\nsupportedcharactersinpolicyvalues."
    },
    "7262": {
        "code": 7262,
        "desc": "CouldnotdeterminetheCAcertificatetypethatisconfiguredonthe masterserver.",
        "first_action": "Confirmthatthemasterserverandclientcommunicate",
        "full_action": "Confirmthatthemasterserverandclientcommunicate\nsuccessfully.Reviewthe nbinstallagentlogforacopyoftheexactcommand\nlineexecuted,itsreturnstatus,anditsoutput.ConsulttheNetBackupCommands\nReferenceGuideforinformationonthespecificerror."
    },
    "7263": {
        "code": 7263,
        "desc": "Thereisinsufficientdiskspaceavailabletocompletetheoperation.",
        "first_action": "FreeupspaceonthediskwheretheNetBackuppackage",
        "full_action": "FreeupspaceonthediskwheretheNetBackuppackage\nrepositoryislocatedandretrytheoperation."
    },
    "7264": {
        "code": 7264,
        "desc": "Packagereleaseversionisnotsupported.",
        "first_action": "Confirmthatyouhavedownloadedtheappropriate",
        "full_action": "Confirmthatyouhavedownloadedtheappropriate\nVxUpdateSJApackageforyourenvironment."
    },
    "7265": {
        "code": 7265,
        "desc": "Packagetypeisinvalid.",
        "first_action": "Confirmthatyouhavedownloadedtheappropriate",
        "full_action": "Confirmthatyouhavedownloadedtheappropriate\nVxUpdateSJApackageforyourenvironment."
    },
    "7266": {
        "code": 7266,
        "desc": "Packageoperatingsystemisnotsupported.",
        "first_action": "Confirmthatyouhavedownloadedtheappropriate",
        "full_action": "Confirmthatyouhavedownloadedtheappropriate\nVxUpdateSJApackageforyourenvironment."
    },
    "7267": {
        "code": 7267,
        "desc": "PackageEEBversionisnotsupported.",
        "first_action": "Confirmthatyouhavedownloadedtheappropriate",
        "full_action": "Confirmthatyouhavedownloadedtheappropriate\nVxUpdateSJApackageforyourenvironment."
    },
    "7268": {
        "code": 7268,
        "desc": "EEBinstallisnotsupported. 896NetBackupstatuscodes NetBackup status codes",
        "first_action": "YoucannotinstallserverEEBonaclientsystem.Verify",
        "full_action": "YoucannotinstallserverEEBonaclientsystem.Verify\nthatthetargethostisaclientandthetypeofEEBbeinginstalledisaclientEEB.\nFormoreinformation,reviewtheEEBdocumentationforproperinstallation."
    },
    "7269": {
        "code": 7269,
        "desc": "FoundactiveNetBackupjobsonthetargethost.",
        "first_action": "Reviewtheactivitymonitortodeterminewhichjobsare",
        "full_action": "Reviewtheactivitymonitortodeterminewhichjobsare\nrunningonthetargetmediaserver.Waituntilthejobsarecompleteonthetarget\nmediaserverandruntheVxUpdatejobagain."
    },
    "7270": {
        "code": 7270,
        "desc": "Therearenoexistingsecuritycertificatesonthehost.",
        "first_action": "Inthedeploymentjob,supplyECAvaluesinsteadof",
        "full_action": "Inthedeploymentjob,supplyECAvaluesinsteadof\nselectingthe Use existing certificates when possibleoption."
    },
    "7271": {
        "code": 7271,
        "desc": "Theinitializationofthe nbcertcmdtoolutilityfailed.",
        "first_action": "ValidatethattheVxUpdatepackagesarenotcorrupted.",
        "full_action": "ValidatethattheVxUpdatepackagesarenotcorrupted.\nReviewthetargethost’sNetBackuptempdirectoryforremnantsofolder\nnbcertcmdtoolfiles."
    },
    "7272": {
        "code": 7272,
        "desc": "Thepreinstallationchecksfailed.",
        "first_action": "Reviewthe nbinstallagentlogstodetermineifthere",
        "full_action": "Reviewthe nbinstallagentlogstodetermineifthere\nwasaproblemexecuting nbcheck.Ifnot,reviewtheoutputfrom nbcheckto\ndeterminewhichcheckhasfailed.Notethatonlycriticalcheckscancausethe\ninstallationtofail.Correcttheconditionthatthepreinstallcheckerdisplaysand\nre-runthejob."
    },
    "7273": {
        "code": 7273,
        "desc": "Theexistingsecurityconfigurationisinvalid.",
        "first_action": "Verifythatthemasterserverisintheexpectedmode.The",
        "full_action": "Verifythatthemasterserverisintheexpectedmode.The\ncommand<install_path>/netbackup/bin/nbcertcmd-getSecConfig-caUsage\ndisplaysthemode."
    },
    "7275": {
        "code": 7275,
        "desc": "ThenativePackageManagercommandfailed.",
        "first_action": "Reviewthe nbinstallagentlogstodetermineifthe",
        "full_action": "Reviewthe nbinstallagentlogstodetermineifthe\nproblemwaswithaddingorremovingthepackage."
    },
    "7276": {
        "code": 7276,
        "desc": "TheNetBackupprocessescannotbestarted.",
        "first_action": "Logontothetargethostandstartprocessesmanually",
        "full_action": "Logontothetargethostandstartprocessesmanually\nusing bp.start_all(UNIX)or bpup(Windows)."
    },
    "7277": {
        "code": 7277,
        "desc": "TheNetBackupconfigurationonthehostisinvalidorcorrupt.",
        "first_action": "Ifthetargethostiswindowsinspectthe",
        "full_action": "Ifthetargethostiswindowsinspectthe\nSOFTWARE\\Veritas\\NetBackup\\CurrentVersion\\Install Typekey.\nIfthetargethostisUNIX,runbpclntcmd -is_server <target host>todetermine\nifitisaclientoraserver.Ifitisaserver,run bpclntcmd -is_master_server\n<target host>todetermineifthetargethostisamasteroramediaserver."
    },
    "7278": {
        "code": 7278,
        "desc": "FailedtogettheNetBackupinstallstatusfromtheremotehost.",
        "first_action": "Reviewtheinstallationlogsonthetargethosttodetermine",
        "full_action": "Reviewtheinstallationlogsonthetargethosttodetermine\niftheupgradewassuccessful.Ifitwasnot,reviewthe nbinstallagentlogsto\ndeterminewhatcausedthefailure."
    },
    "7279": {
        "code": 7279,
        "desc": "Thehosttypeandpackagetypedonotmatch.",
        "first_action": "Specifyadifferentpackagewhichiscompatiblewiththehost’stype.",
        "full_action": "Tofixtheissue,tryoneofthefollowingasapplicable:\n■ Specifyadifferentpackagewhichiscompatiblewiththehost’stype.\n■ Changethespecifiedhosttoatypecompatiblewiththepackage."
    },
    "7281": {
        "code": 7281,
        "desc": "Thecommand-linelengthistoolong.",
        "first_action": "Inmostcases,thismessageisduetolarger SERVERand",
        "full_action": "Inmostcases,thismessageisduetolarger SERVERand\nMEDIA_SERVERlists,andtheinternalcommandsthatrequirespecificationofthose\nserversonthecommandline.Considerfilteringortrimmingserverlistsforthetarget\nhostsinthebp.conffile(orWindowsregistry)andrunningtheprocesswithsmaller\ngroupsof SERVERand MEDIA_SERVERlists."
    },
    "7282": {
        "code": 7282,
        "desc": "Couldnotquerythesystemforthestateofexistinginstalledpackages.",
        "first_action": "Refertoplatform-specificPackageManagerdocumentation.",
        "full_action": "Refertoplatform-specificPackageManagerdocumentation.\nConfirmthatthenativepackagingsystemisinahealthystateonalltargethosts."
    },
    "7283": {
        "code": 7283,
        "desc": "Couldnotparsethedeploymentoption.",
        "first_action": "VerifythatNetBackuppassesthedeploymentoptions",
        "full_action": "VerifythatNetBackuppassesthedeploymentoptions\ncorrectly:NetBackupJobManager(nbjm)toNetBackupmediaservertransport\n(nbmtrans).Reviewanymanuallyentereddeploymentoptionstodetermineifthey\naresyntacticallycorrect.Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7284": {
        "code": 7284,
        "desc": "Oneormorepackagefilepathswerenotaccepted.",
        "first_action": "Verifythatthefilepathsexistandhaveansjaextension.",
        "full_action": "Verifythatthefilepathsexistandhaveansjaextension."
    },
    "7285": {
        "code": 7285,
        "desc": "Couldnotfindavaluefor javagui_jrefieldintheconffile.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7286": {
        "code": 7286,
        "desc": "Couldnotextractandverifythe nbjavajrepackagesuccessfully.",
        "first_action": "Confirmthatthepackagehascomefromalegitimate",
        "full_action": "Confirmthatthepackagehascomefromalegitimate\nsourceandhasnotbeenalteredormanipulated.Confirmthatthereissufficient\ndiskspacetoextractthepackageonthetargethost.Retrytheoperationandifthe\nissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7287": {
        "code": 7287,
        "desc": "Incorrect javagui_jrevaluethatisspecifiedinthe conffile.Thevalid valuesare include, exclude,or match.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7288": {
        "code": 7288,
        "desc": "Couldnotqueryregistryinfo.",
        "first_action": "Verifytheregistrykey",
        "full_action": "Verifytheregistrykey\nSOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstallexistsandisnot\ncorrupted."
    },
    "7289": {
        "code": 7289,
        "desc": "TheinstalledNetBackuppackageslistexceedsthemaximumallowed characters.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7290": {
        "code": 7290,
        "desc": "TheVxUpdateplatformnameexceedsthemaximumallowedcharacters.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7291": {
        "code": 7291,
        "desc": "ThedefinitionfortheVxUpdateplatformisnotvalid.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7292": {
        "code": 7292,
        "desc": "ThedefinitionfortheVxUpdateplatformisnotfound.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7293": {
        "code": 7293,
        "desc": "Thepackageisinvalidforhostsatthisversionlevel.",
        "first_action": "Retrytheoperationusingamaintenancereleasethatis",
        "full_action": "Retrytheoperationusingamaintenancereleasethatis\ncompatiblewiththeversionofNetBackuponthetargethost.Youneedtousea\nNetBackupmaintenancereleaseversionthatisonthesamereleaseline."
    },
    "7294": {
        "code": 7294,
        "desc": "Thedestinationrelease’sagentprocessdidnotexecuteasexpected. ConfirmthatthedestinationNetBackupreleaseleveliscompatiblewiththeplatform andOSlevelofthishost.",
        "first_action": "ReviewtheNetBackupSoftwareCompatibilityListto",
        "full_action": "ReviewtheNetBackupSoftwareCompatibilityListto\nconfirmthatthetargethostmeetsoperatingsystemandplatformrequirements.\nConfirmthattheoperatingsystemanditslibrariesareinstalledcorrectly."
    },
    "7295": {
        "code": 7295,
        "desc": "Thishostisunabletocommunicatewiththemasterserverfollowingthe upgrade.",
        "first_action": "ReviewtheNetBackupSecurityandEncryptionGuidefor",
        "full_action": "ReviewtheNetBackupSecurityandEncryptionGuidefor\ndetailsonhowtoconfiguresecurecommunicationinthelatestNetBackupreleases.\nSomesecuritymodescanbeconfiguredusingVxUpdate.Othersecuritymodes\nrequireactionoutsideofVxUpdate.\nIncaseswhereyouwanttoforceVxUpdatetoproceedwiththeupgradeanyway,\nuse bpsetconfigorotherutilitiestoaddthe\nIGNORE_VXUPDATE_PREUPGRADE_COMMUNICATION_CHECKvaluetotheNetBackup\nconfigurationofthetargethost.Setthisvalueto1.ThenextVxUpdateoperation\nreportsthepost-upgradecommunicationconcern,butproceedswiththeupgrade.\nUsingthismethodisnotwithoutriskandmaycausemultipleissueswithyour\ninstallation."
    },
    "7296": {
        "code": 7296,
        "desc": "Couldnottakethehostoffline.",
        "first_action": "IfNetBackupiscurrentlyactiveonthetargetmediaserver",
        "full_action": "IfNetBackupiscurrentlyactiveonthetargetmediaserver\n(Example:abackuporrestoreisrunning),it'srecommendedtowaitforthatactivity\ntofinishbeforeVxUpdateisattempted.\nIncaseswhereimmediateinterventionisneeded,relyonNetBackupprocessutilities\ntoreportandpotentiallystoporsuspendNetBackupprocesses.Reviewthe\nNetBackupCommandsReferenceGuidesectionsforbp.kill_all,bpdown,bpps,\nnbstop,and vmoprcmd."
    },
    "7297": {
        "code": 7297,
        "desc": "Failedtodeletethedeploymentpackagefile.",
        "first_action": "Verifythattheuserexecutingthenbrepobinaryhasdelete",
        "full_action": "Verifythattheuserexecutingthenbrepobinaryhasdelete\nprivileges.Verifythatthefileisnotinuseorhasalockonit."
    },
    "7298": {
        "code": 7298,
        "desc": "Thespecifiedfileexists,butsomeNetBackupprocessescannotaccess it.",
        "first_action": "MovethefiletoalocationthatNetBackupcoreprocessesarepermittedtowork",
        "full_action": "Performoneofthefollowingasappropriate:\n■ MovethefiletoalocationthatNetBackupcoreprocessesarepermittedtowork\nwith,suchas /usr/openv/tmp or <INSTALLDIR>\\NetBackup\\Temp.\n■ UsethesystemchmodcommandonUNIXplatforms,orthenbserviceusercmd\ncommandonWindows,tomodifypermissionsonthetargetfileandorfolderso\nthatNetBackupcoreprocesseshaveaccess.\n■ ChangetheNetBackupdaemonsandservicestorununderauseraccountthat\nhaspermissionstoaccessthetargetfileandorfolder.Rememberthatthere\naresecurityimplicationswhenperformingthisoperation."
    },
    "7299": {
        "code": 7299,
        "desc": "Thelibrary libnsl.so.1isnotpresentonthetargethost.",
        "first_action": "Installthelibnsl.so.1libraryonthetargethostandthen",
        "full_action": "Installthelibnsl.so.1libraryonthetargethostandthen\nreruntheVxUpdateoperation."
    },
    "7300": {
        "code": 7300,
        "desc": "Uninstallofthetargetpackagewasunsuccessful.",
        "first_action": "Verifythatyouhaveusedthecorrecttargetpackagefor",
        "full_action": "Verifythatyouhaveusedthecorrecttargetpackagefor\nthisuninstall.Usetheuninstallpackagethatcorrespondstothesuccessfulinstall\npackageyouused."
    },
    "7301": {
        "code": 7301,
        "desc": "TheWindowshostdoesnothavetherequiredVisualC++run-time librariesinstalled.",
        "first_action": "InstallVisualC++run-timelibraries14.36.32532orlater",
        "full_action": "InstallVisualC++run-timelibraries14.36.32532orlater\nontheWindowscomputerandretrytheoperation.FormoreinformationonVisual\nC++run-timelibraries,searchMicrosoft'swebsitefor Redistributing Visual C++\nFiles."
    },
    "7302": {
        "code": 7302,
        "desc": "Atransferrequestisalreadyinprogressforapackagefile.",
        "first_action": "Waitfortheexistingpackagetransfertocompleteand",
        "full_action": "Waitfortheexistingpackagetransfertocompleteand\nthenretrythenewerpackagetransfer."
    },
    "7303": {
        "code": 7303,
        "desc": "Failedtomovethespecifiedfile.",
        "first_action": "Reviewtherelatedlogmessagestoidentifythesource",
        "full_action": "Reviewtherelatedlogmessagestoidentifythesource\nandthedestinationfilepaths.Confirmthatpermissionsarecorrectforthose\ndirectories.ConfirmauserwithappropriateprivilegesattemptstheVxUpdate\noperation."
    },
    "7304": {
        "code": 7304,
        "desc": "Uploadedfilenamedoesnotmatchthepackagenameindatabase. 907NetBackupstatuscodes NetBackup status codes",
        "first_action": "Confirmthepackage(.sjafile)isnotcorruptedandcame",
        "full_action": "Confirmthepackage(.sjafile)isnotcorruptedandcame\nfromalegitimatesource."
    },
    "7305": {
        "code": 7305,
        "desc": "Thetransferwasstartedbutbecameinactiveorwasabandonedbefore completion.",
        "first_action": "Knownissuesthatcauseofthiserrorinclude:connectivity",
        "full_action": "Knownissuesthatcauseofthiserrorinclude:connectivity\nissuesbetweenthesourcehostandtheprimaryserver,failureofnetworkservices\nonthesourcehost,andfailureofNetBackupservicesontheprimaryserver.Confirm\nthatconnectivityishealthybetweenthesourcehostandtheprimaryserver.Retry\nthetransfer."
    },
    "7306": {
        "code": 7306,
        "desc": "Packagefilehasfailedtoupload.",
        "first_action": "Knownissuesthatcausethiserrorinclude:connectivity",
        "full_action": "Knownissuesthatcausethiserrorinclude:connectivity\nissuesbetweenthesourcehostandtheprimaryserver,failureofnetworkservices\nonthesourcehost,andfailureofNetBackupservicesontheprimaryserver.Confirm\nthatconnectivityishealthybetweenthesourcehostandtheprimaryserver.Retry\nthetransfer."
    },
    "7307": {
        "code": 7307,
        "desc": "Cannotdeletepackagewhilepackageaddoperationisrunning.",
        "first_action": "Waituntilthepackageaddattemptiscompleteandretry",
        "full_action": "Waituntilthepackageaddattemptiscompleteandretry\nthedeleteoperation."
    },
    "7400": {
        "code": 7400,
        "desc": "Storageserverwiththesamenameandtypealreadyexists.",
        "first_action": "Useadifferentstorageservername.ContactCohesity",
        "full_action": "Useadifferentstorageservername.ContactCohesity\nTechnicalSupportforadditionaltroubleshooting."
    },
    "7401": {
        "code": 7401,
        "desc": "Failedtocreatestorageserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7402": {
        "code": 7402,
        "desc": "Failedtogetstorageserverproperties.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7403": {
        "code": 7403,
        "desc": "Failedtoupdatestorageserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7404": {
        "code": 7404,
        "desc": "Failedtodeletestorageserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7405": {
        "code": 7405,
        "desc": "Failedtoremovethestorageserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7406": {
        "code": 7406,
        "desc": "Requesteddatahasthefollowinginvalidormissingfields.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7407": {
        "code": 7407,
        "desc": "Diskpoolwiththesamenamealreadyexists.",
        "first_action": "Useadifferentdiskpoolname.Ifissuestillpersistscontact",
        "full_action": "Useadifferentdiskpoolname.Ifissuestillpersistscontact\nCohesityTechnicalSupport."
    },
    "7408": {
        "code": 7408,
        "desc": "Failedtogetdiskpool.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7409": {
        "code": 7409,
        "desc": "Failedtoupdatediskpool.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7410": {
        "code": 7410,
        "desc": "Failedtodeletediskpool.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7411": {
        "code": 7411,
        "desc": "Storageunitwiththesamenamealreadyexists.",
        "first_action": "Tryadifferentstorageunitname.Iftheissueisstillpersists,",
        "full_action": "Tryadifferentstorageunitname.Iftheissueisstillpersists,\ncontactCohesityTechnicalSupport."
    },
    "7412": {
        "code": 7412,
        "desc": "Failedtocreatestorageunit.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7413": {
        "code": 7413,
        "desc": "Failedtogetstorageunit.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7414": {
        "code": 7414,
        "desc": "Failedtoupdatestorageunit. 912NetBackupstatuscodes NetBackup status codes",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7415": {
        "code": 7415,
        "desc": "Failedtodeletestorageunit.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7416": {
        "code": 7416,
        "desc": "Servicemethodunimplemented.",
        "first_action": "ChecktheAPIdocumentationforthesupportedmethod.",
        "full_action": "ChecktheAPIdocumentationforthesupportedmethod.\nIftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7417": {
        "code": 7417,
        "desc": "StorageAPIManagementfeatureisdisabled.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7418": {
        "code": 7418,
        "desc": "Accessdeniedontargetstorageserver. 913NetBackupstatuscodes NetBackup status codes",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7419": {
        "code": 7419,
        "desc": "Failedtoaddreplicationtargettothestorageserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7420": {
        "code": 7420,
        "desc": "Replicationrelationshipalreadyexists.",
        "first_action": "Checktheinputthatisspecifiedforerrors.Iftheissue",
        "full_action": "Checktheinputthatisspecifiedforerrors.Iftheissue\npersists,contactCohesityTechnicalSupportforadditionaltroubleshooting."
    },
    "7421": {
        "code": 7421,
        "desc": "Failedtogetstorageserverconfigurationproperties.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7422": {
        "code": 7422,
        "desc": "Failedtocreatediskpool.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7423": {
        "code": 7423,
        "desc": "Failedtocreatediskvolume.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7424": {
        "code": 7424,
        "desc": "Failedtogetdiskvolume.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7425": {
        "code": 7425,
        "desc": "Failedtogetreplicationtargets.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Iftheissuepersists,contactCohesityTechnicalSupportforadditional\ntroubleshooting."
    },
    "7426": {
        "code": 7426,
        "desc": "Failedtogetthereplicationrelationshipdetails.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7427": {
        "code": 7427,
        "desc": "Failedtocreateuniversalshare.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7428": {
        "code": 7428,
        "desc": "Failedtoupdateuniversalshare.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7429": {
        "code": 7429,
        "desc": "Failedtofetchtheuniversalsharedetails. 916NetBackupstatuscodes NetBackup status codes",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7430": {
        "code": 7430,
        "desc": "Failedtodeleteuniversalshare.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7431": {
        "code": 7431,
        "desc": "Failedtofetchtheuniversalsharelist.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7432": {
        "code": 7432,
        "desc": "Failedtoaddreplicationtargetondiskvolume.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7433": {
        "code": 7433,
        "desc": "Failedtodeletereplicationtargetondiskvolume.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7434": {
        "code": 7434,
        "desc": "Failedtogetreplicationtargetdetailsofdiskvolume.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7435": {
        "code": 7435,
        "desc": "Failedtoupdatediskvolumedetails.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7436": {
        "code": 7436,
        "desc": "Failedtolistcloudbuckets.",
        "first_action": "Selectadifferentoptionandretrytheoperation.Ifthe",
        "full_action": "Selectadifferentoptionandretrytheoperation.Ifthe\nissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7437": {
        "code": 7437,
        "desc": "Failedtocreateacloudbucket.",
        "first_action": "Selectadifferentoptionandretrytheoperation.Ifthe",
        "full_action": "Selectadifferentoptionandretrytheoperation.Ifthe\nissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7450": {
        "code": 7450,
        "desc": "The databaseNamefieldmustbespecified.",
        "first_action": "Ifthe databaseNamefieldisspecified,verifythatitisnot",
        "full_action": "Ifthe databaseNamefieldisspecified,verifythatitisnot\nanemptystring.Specifyadatabasenameinthe databaseNamefield."
    },
    "7451": {
        "code": 7451,
        "desc": "The instanceNamefieldmustbespecified.",
        "first_action": "Ifthe instanceName fieldisspecified,verifythatitisnot",
        "full_action": "Ifthe instanceName fieldisspecified,verifythatitisnot\nanemptystring.Specifyaninstancenameinthe instanceNamefield."
    },
    "7452": {
        "code": 7452,
        "desc": "The consistencyCheckfieldmustbespecified.",
        "first_action": "IftheconsistencyCheckfieldisspecified,verifythatitis",
        "full_action": "IftheconsistencyCheckfieldisspecified,verifythatitis\nnotanemptystring.Specifyaninstancenameinthe consistencyCheckfield."
    },
    "7453": {
        "code": 7453,
        "desc": "The consistencyCheckfieldmustbeoneofthesevalues: NONE,FULLINCLUDINGINDICES, FULLEXCLUDINGINDICES, CHECKCATALOG,or PHYSICALCHECKONLY.",
        "first_action": "Ifthe consistencyCheckfieldisprovided,verifythatitis",
        "full_action": "Ifthe consistencyCheckfieldisprovided,verifythatitis\navalidvalue.ValidconsistencyCheckvaluesare:NONE,FULLINCLUDINGINDICES,\nFULLEXCLUDINGINDICES, CHECKCATALOG,or PHYSICALCHECKONLY.Specifyavalid\nvalueinthe consistencyCheckfield."
    },
    "7454": {
        "code": 7454,
        "desc": "The maxTransferSizefieldmustbespecified.",
        "first_action": "Ifthe maxTransferSizefieldisprovided,verifythatitis",
        "full_action": "Ifthe maxTransferSizefieldisprovided,verifythatitis\nnotanemptystring.Validtransfersizesare:64K,128K,256K,1M,2M,or4M.\nSpecifyavalidtransfersizeinthe maxTransferSizefield."
    },
    "7455": {
        "code": 7455,
        "desc": "The maxTransferSizefieldmustbeoneofthesevalues:64K,128K, 256K,1M,2M,or4M.",
        "first_action": "Ifthe maxTransferSizefieldisprovided,verifythatitis",
        "full_action": "Ifthe maxTransferSizefieldisprovided,verifythatitis\navalidvalue.Validtransfersizesare:64K,128K,256K,1M,2M,or4M.Specifya\nvalidtransfersizeinthe maxTransferSizefield."
    },
    "7456": {
        "code": 7456,
        "desc": "The numBuffsfieldmustbebetween1to32.",
        "first_action": "Ifthe numBuffsfieldisprovided,verifythatitisnotan",
        "full_action": "Ifthe numBuffsfieldisprovided,verifythatitisnotan\nemptystring.Specifyavalidnumberofbuffersinthe numBuffsfield.Validvalues\nareintherangeof1to32."
    },
    "7457": {
        "code": 7457,
        "desc": "The recoveredStatefieldmustbespecified.",
        "first_action": "IftherecoveredStatefieldisprovided,verifythatitisnot",
        "full_action": "IftherecoveredStatefieldisprovided,verifythatitisnot\nanemptystring.SpecifyavalidrecoveredstateintherecoveredStatefield.Valid\nrecoveredstatesare: Recovered, NotRecovered,or Standby."
    },
    "7458": {
        "code": 7458,
        "desc": "The recoveredStatefieldmustbeoneofthesevalues: Recovered, NotRecovered,or Standby.",
        "first_action": "IftherecoveredStatefieldisprovided,verifythatitisnot",
        "full_action": "IftherecoveredStatefieldisprovided,verifythatitisnot\nanemptystring.SpecifyavalidrecoveredstateintherecoveredStatefield.Valid\nrecoveredstatesare: Recovered, NotRecovered,or Standby."
    },
    "7459": {
        "code": 7459,
        "desc": "The traceLevelfieldmustbespecified.",
        "first_action": "Ifthe traceLevelfieldisprovided,verifythatitisnotan",
        "full_action": "Ifthe traceLevelfieldisprovided,verifythatitisnotan\nemptystring.Specifyavalidtracelevelinthe traceLevelfield.Validtracelevels\nare: Minimum, Medium,or Maximum."
    },
    "7460": {
        "code": 7460,
        "desc": "The traceLevelfieldmustbeoneofthesevalues: Minimum, Medium, or Maximum.",
        "first_action": "Ifthe traceLevelfieldisprovided,verifythatitisavalid",
        "full_action": "Ifthe traceLevelfieldisprovided,verifythatitisavalid\nvalue.Validtracelevelsare: Minimum, Medium,or Maximum.Specifyavalidtrace\nlevelinthe traceLevelfield."
    },
    "7461": {
        "code": 7461,
        "desc": "Exactlyoneoptionin trxLogRecoveryOptionsmustbespecified.",
        "first_action": "Verifythatonlyoneoftheoptionsisprovided.Specify",
        "full_action": "Verifythatonlyoneoftheoptionsisprovided.Specify\nonlyoneofthetransactionlogrecoveryoptions.Thefollowingisanexamplesubset\nofrecoveryoptions: toPointInTime, toTrxLogMark, toTrxLogMarkButAfter,\nbeforeTrxLogMark,and beforeTrxLogMarkButAfter."
    },
    "7462": {
        "code": 7462,
        "desc": "The toPointInTimefieldmustbespecified.",
        "first_action": "IftheinPointInTimefieldisspecified,verifythatitisnot",
        "full_action": "IftheinPointInTimefieldisspecified,verifythatitisnot\nanemptystring.Specifyatimeinthe toPointInTimefield."
    },
    "7463": {
        "code": 7463,
        "desc": "The toTrxLogMarkfieldmustbespecified.",
        "first_action": "Ifthe toTrxLogMarkfieldisspecified,verifythatitisnot",
        "full_action": "Ifthe toTrxLogMarkfieldisspecified,verifythatitisnot\nanemptystring.Specifyalogmarkinthe toTrxLogMarkfield."
    },
    "7464": {
        "code": 7464,
        "desc": "The toTrxLogMarkButAfterfieldmustbespecified.",
        "first_action": "IfthetoTrxLogMarkButAfterfieldisspecified,verifythat",
        "full_action": "IfthetoTrxLogMarkButAfterfieldisspecified,verifythat\nitisnotanemptystring.SpecifyatimeandalogmarkinthetoTrxLogMarkButAfter\nfield."
    },
    "7465": {
        "code": 7465,
        "desc": "The beforeTrxLogMarkfieldmustbespecified. 923NetBackupstatuscodes NetBackup status codes",
        "first_action": "IfthebeforeTrxLogMarkfieldisspecified,verifythatitis",
        "full_action": "IfthebeforeTrxLogMarkfieldisspecified,verifythatitis\nnotanemptystring.Specifyalogmarkinthe beforeTrxLogMarkfield."
    },
    "7466": {
        "code": 7466,
        "desc": "The beforeTrxLogMarkButAfterfieldmustbespecified.",
        "first_action": "IfthebeforeTrxLogMarkButAfterfieldisspecified,verify",
        "full_action": "IfthebeforeTrxLogMarkButAfterfieldisspecified,verify\nthatitisnotanemptystring.Specifyatimeandalogmarkinthe\nbeforeTrxLogMarkButAfterfield."
    },
    "7467": {
        "code": 7467,
        "desc": "The standbyPathfieldmustbespecified.",
        "first_action": "Verifythatthe standbyPathfieldhasbeenincludedand",
        "full_action": "Verifythatthe standbyPathfieldhasbeenincludedand\nthatitisnotanemptystring.SpecifyafullyqualifiedpathinthestandbyPathfield."
    },
    "7468": {
        "code": 7468,
        "desc": "The standbyPathfieldmustbeavalidfile.",
        "first_action": "Verifythatthe standbyPathfieldhasbeenprovidedand",
        "full_action": "Verifythatthe standbyPathfieldhasbeenprovidedand\nthatitisnotanemptystring.SpecifyafullyqualifiedpathinthestandbyPathfield."
    },
    "7469": {
        "code": 7469,
        "desc": "The trxLogRecoveryOptionscan'tbespecified.",
        "first_action": "Ifthe trxLogRecoveryOptionsoptionisprovided,verify",
        "full_action": "Ifthe trxLogRecoveryOptionsoptionisprovided,verify\nthatthereisatransactionlogbackupIDassociatedwithit."
    },
    "7472": {
        "code": 7472,
        "desc": "Couldnotstartdatabaserecovery.",
        "first_action": "TryrestartingservicesfortheEMMserver.",
        "full_action": "Trythefollowingasappropriate:\n■ TryrestartingservicesfortheEMMserver.\n■ ReviewtherecoveryoptionsthatwereprovidedforMicrosoftSQLServerand\ncorrectanyissues."
    },
    "7473": {
        "code": 7473,
        "desc": "Failedtoauthenticateinstancecredentialsonthetargetserver.",
        "first_action": "Verifythecredentialsthatwereusedonthetargetserver.",
        "full_action": "Verifythecredentialsthatwereusedonthetargetserver.\nCorrectanyissuesandretrytherecovery."
    },
    "7476": {
        "code": 7476,
        "desc": "Failedtogetactivediskpoolsdetails. 925NetBackupstatuscodes NetBackup status codes",
        "first_action": "Reviewthe NetBackup Troubleshooting Guideforadditionalinformationabout",
        "full_action": "Performthefollowingasappropriate:\n■ Reviewthe NetBackup Troubleshooting Guideforadditionalinformationabout\ntheerror.\n■ Increasethelogginglevelandretrytheoperation.\n■ CollectthewebservicelogsfromthetimeoftheerrorandcontactCohesity\nTechnicalSupport.Thewebservicelogsarelocatedineither\n/usr/openv/netbackup/logs/nbwebserviceor\ninstall_path\\Veritas\\NetBackup\\logs\\nbwebservice."
    },
    "7477": {
        "code": 7477,
        "desc": "Failedtogetactiveandencrypteddiskpoolsdetails.",
        "first_action": "Reviewthe NetBackup Troubleshooting Guideforadditionalinformationabout",
        "full_action": "Performthefollowingasappropriate:\n■ Reviewthe NetBackup Troubleshooting Guideforadditionalinformationabout\ntheerror.\n■ Increasethelogginglevelandretrytheoperation.\n■ CollectthewebservicelogsfromthetimeoftheerrorandcontactCohesity\nTechnicalSupport.Thewebservicelogsarelocatedineither\n/usr/openv/netbackup/logs/nbwebserviceor\ninstall_path\\Veritas\\NetBackup\\logs\\nbwebservice."
    },
    "7600": {
        "code": 7600,
        "desc": "Anunknowninternalerroroccurred.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7601": {
        "code": 7601,
        "desc": "FailedtoregisterservicewithPBX.",
        "first_action": "Verifythatthe pbx_exchangeserviceisrunning.Ifnot,starttheservice.",
        "full_action": "Dothefollowing:\n■ Verifythatthe pbx_exchangeserviceisrunning.Ifnot,starttheservice.\n■ Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7603": {
        "code": 7603,
        "desc": "FailedtoinitializePBX.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7604": {
        "code": 7604,
        "desc": "FailedtoregisterPBXacceptorwiththereactor.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7607": {
        "code": 7607,
        "desc": "Failedtosetsockettonon-blockingmode.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7609": {
        "code": 7609,
        "desc": "Failedtoperformareactoreventhandleroperation.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7610": {
        "code": 7610,
        "desc": "Failedtoparsethespecifiedobject.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7611": {
        "code": 7611,
        "desc": "Aconnectionprotocolerroroccurred.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7612": {
        "code": 7612,
        "desc": "Anunexpectedprotocoleventoccurred.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7613": {
        "code": 7613,
        "desc": "Alookupfailedforhost. 928NetBackupstatuscodes NetBackup status codes",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7614": {
        "code": 7614,
        "desc": "Novalidsource-targetbindingsexistforhost.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7617": {
        "code": 7617,
        "desc": "AJSONconversionerroroccurred.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7618": {
        "code": 7618,
        "desc": "FailedtofindJSONkey.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7619": {
        "code": 7619,
        "desc": "Thespecifiedstatemachineisstillactive.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7622": {
        "code": 7622,
        "desc": "InputI/Oisrequired.",
        "first_action": "Undernormalcircumstancesthismessagemayappear",
        "full_action": "Undernormalcircumstancesthismessagemayappear\ninthelogsofthe vnetdproxy.Nouseractionisrequired.Ifaproblempersists,\ncontactCohesityTechnicalSupport."
    },
    "7623": {
        "code": 7623,
        "desc": "OutputI/Oisrequired.",
        "first_action": "Undernormalcircumstancesthismessagemayappear",
        "full_action": "Undernormalcircumstancesthismessagemayappear\ninthelogsoftheNetBackupprocess.Nouseractionisrequired.Ifaproblem\npersists,contactCohesityTechnicalSupport."
    },
    "7624": {
        "code": 7624,
        "desc": "ASSLsocketacceptfailed.",
        "first_action": "Amissing,expired,orrevokedhostcertificateonthelocalortheremotehost.",
        "full_action": "Examinethedetailsoftheerrormessagetodetermine\nwhytheSSLhandshakefailed.Possiblecausesofthiserrormaybeasfollows:\n■ Amissing,expired,orrevokedhostcertificateonthelocalortheremotehost.\nIncaseoftheNetBackupCA,verifythatthehostshaveavalidhostID-based\ncertificate.IncaseofanexternalCA,verifythattheexternalcertificateand\nkeystorepathsarecorrectlysetintheexternalcertificateconfigurationfile.If\nthehostisconfiguredtouseanencryptedkeystore,ensurethatthecorrect\npassphraseforthecertificate'sprivatekeyisspecifiedforthe\nECA_KEY_PASSPHRASEFILEconfigurationoption.\n■ Excessiveclockskewoneitherthelocalortheremotehost.Seetheinformation\naboutclockskewintheNetBackupSecurityandEncryptionGuide.\n■ IfyouusetheNetBackupSECURE_PROXY_CIPHER_LISTconfigurationoptionon\neitherthelocalortheremotehost,thecipherstringentriesmaybeinvalid.Verify\nthatthecipherstringsarecompatiblebetweenthehosts.\nIftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7625": {
        "code": 7625,
        "desc": "ASSLsocketconnectfailed.",
        "first_action": "Amissing,expired,orrevokedhostcertificateonthelocalortheremotehost.",
        "full_action": "Examinethedetailsoftheerrormessagetodetermine\nwhytheSSLhandshakefailed.Possiblecausesofthiserrormaybeasfollows:\n■ Amissing,expired,orrevokedhostcertificateonthelocalortheremotehost.\nIncaseoftheNetBackupCA,verifythatthehostshaveavalidhostID-based\ncertificate.IncaseofanexternalCA,verifythattheexternalcertificateand\nkeystorepathsarecorrectlysetintheexternalcertificateconfigurationfile.If\nthehostisconfiguredtouseanencryptedkeystore,ensurethatthecorrect\npassphraseforthecertificate'sprivatekeyisspecifiedforthe\nECA_KEY_PASSPHRASEFILEconfigurationoption.\n■ Excessiveclockskewoneitherthelocalortheremotehost.Seetheinformation\naboutclockskewintheNetBackupSecurityandEncryptionGuide.\n■ IfyouusetheNetBackupSECURE_PROXY_CIPHER_LISTconfigurationoptionon\neitherthelocalortheremotehost,thecipherstringentriesmaybeinvalid.Verify\nthatthecipherstringsarecompatiblebetweenthehosts.\nIftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7627": {
        "code": 7627,
        "desc": "SSLinitializationfailed.",
        "first_action": "Amissing,expired,orrevokedhostcertificate.IncaseoftheNetBackupCA,",
        "full_action": "Examinethedetailsoftheerrormessagetodetermine\nwhytheSSLhandshakefailed.Possiblecausesofthiserrormaybeasfollows:\n■ Amissing,expired,orrevokedhostcertificate.IncaseoftheNetBackupCA,\nverifythatthehostshaveavalidhostID-basedcertificate.Incaseofanexternal\nCA,verifythattheexternalcertificateandkeystorepathsarecorrectlysetinthe\nexternalcertificateconfigurationfile.Ifthehostisconfiguredtouseanencrypted\nkeystore,ensurethatthecorrectpassphraseforthecertificate’sprivatekeyis\nspecifiedforthe ECA_KEY_PASSPHRASEFILEconfigurationoption.\n■ Excessiveclockskewonthehost.Seetheinformationaboutclockskewinthe\nNetBackupSecurityandEncryptionGuide.\n■ IfyouusetheNetBackupSECURE_PROXY_CIPHER_LISTconfigurationoption,the\ncipherstringentriesmaybeinvalid.Verifythatthecipherstringsarepermitted\nOpenSSLstrings.\n■ ForVMware:\n■ Whenthe VIRTUALIZATION_HOSTS_SECURE_CONNECT_ENABLEDoptionis\nenabled,youmustverifytheplacementofthecertificatesandCRLs.Verify\nwhethertheVMwarevirtualizationserver’s(vCenter,ESX,ESXi)certificates\nandCRLsareaddedtotherespectiveECAconfiguredtruststoreandthe\nCRLpath.\n■ EnsurethatthecertificatesandtheCRLfilesareinthecorrectformatand\nthetruststorefileandtheCRLfilesarenotcorrupted.\n■ OnlyPEMcertificateformatforfile-basedtruststore&Windowstruststore\naresupportedforvirtualizationservers.P7borDERformatfilebasedtrust\nstoreisnotsupported.Whenthisfeatureisenabled,thecertificateECA\nstoreshouldeitherbeWindowscertificatestoreorfilebasedPEMformat\nstore.\nIftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7628": {
        "code": 7628,
        "desc": "VxSSinitializationfailed. 932NetBackupstatuscodes NetBackup status codes",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7631": {
        "code": 7631,
        "desc": "Certificatepathlookupfailed.",
        "first_action": "IncaseoftheNetBackupCA,verifythatthehostshave",
        "full_action": "IncaseoftheNetBackupCA,verifythatthehostshave\navalidhostID-basedcertificate.IncaseofanexternalCA,verifythatthehosts\nhaveavalidexternalCA-signedcertificate."
    },
    "7632": {
        "code": 7632,
        "desc": "Aprotocolsanityverificationfailed.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7633": {
        "code": 7633,
        "desc": "Thestatemachinewasterminatedbeforecompletion.",
        "first_action": "Undernormalcircumstancesthismessagemaybeseen",
        "full_action": "Undernormalcircumstancesthismessagemaybeseen\ninthelogsofthe vnetdproxy.Nouseractionisrequired.Iftheproblempersists,\ncontactCohesityTechnicalSupport."
    },
    "7634": {
        "code": 7634,
        "desc": "FailedtosetupaUNIXDomainSocketlistenerforuser. 933NetBackupstatuscodes NetBackup status codes",
        "first_action": "Examinethestatusmessageforadditionaldetails.Itmay",
        "full_action": "Examinethestatusmessageforadditionaldetails.Itmay\nbethattheprocessdoesnothavethepermissionstocreatetherequiredfilesor\nthediskvolumemaybefull.Examinethestateandthecontentsof(Linux)or\n(Windows)."
    },
    "7635": {
        "code": 7635,
        "desc": "Failedtocreatealocalacceptor.",
        "first_action": "Examinethestatusmessageforadditionaldetails.There",
        "full_action": "Examinethestatusmessageforadditionaldetails.There\nmaybealistenportconflict,orapermissionorfreespaceproblemwiththeproxy.d\ndirectoryoritscontents.Thedirectoryislocatedinor."
    },
    "7636": {
        "code": 7636,
        "desc": "Failedtoimportsocketfromremoteprocess.",
        "first_action": "Thisfailureislikelyatransientproblem,perhapsbecause",
        "full_action": "Thisfailureislikelyatransientproblem,perhapsbecause\nfiledescriptorsareunavailabletemporarily.Therefore,retrytheoperation.Forother\nrootcauses,reviewthe nbpxyhelperlogsorcontactCohesityTechnicalSupport."
    },
    "7637": {
        "code": 7637,
        "desc": "Failedtoexportsockettoremoteprocess.",
        "first_action": "Thisfailureislikelyatransientproblem,perhapsbecause",
        "full_action": "Thisfailureislikelyatransientproblem,perhapsbecause\nfiledescriptorsareunavailabletemporarily.Therefore,retrytheoperation.Forother\nrootcauses,reviewthe nbpxyhelperlogsorcontactCohesityTechnicalSupport."
    },
    "7638": {
        "code": 7638,
        "desc": "Failedtocreateasocketpair.",
        "first_action": "Thisfailureislikelyatransientproblem,perhapsbecause",
        "full_action": "Thisfailureislikelyatransientproblem,perhapsbecause\nfiledescriptorsorTCPportsareunavailabletemporarily.Therefore,retrythe\noperation.Forotherrootcauses,reviewthenbpxyhelperlogsorcontactCohesity\nTechnicalSupport."
    },
    "7639": {
        "code": 7639,
        "desc": "Failedtocreateapeernamemapping.",
        "first_action": "Examinethestatusmessageforadditionaldetails.Itmay",
        "full_action": "Examinethestatusmessageforadditionaldetails.Itmay\nbethattheprocessdoesnothavethepermissionstocreatetherequiredfilesor\nthediskvolumemaybefull.Examinethestateandthecontentsof(Linux)or\n(Windows)."
    },
    "7640": {
        "code": 7640,
        "desc": "Thepeerclosedtheconnection.",
        "first_action": "Undernormalcircumstancesthismessagemaybeseen",
        "full_action": "Undernormalcircumstancesthismessagemaybeseen\ninthe vnetdproxylogs.Nouseractionisrequired.Ifaproblempersists,contact\nCohesityTechnicalSupport.\nFormoreinformation,reviewthistechnicalarticle:\nhttps://www.veritas.com/support/en_US/article.100039945"
    },
    "7641": {
        "code": 7641,
        "desc": "FailedtofindacommonCARootforsecurehandshake.",
        "first_action": "Recommended Action:Missing,expired,orrevokedhostcertificateonthe",
        "full_action": "ExaminetheerrormessageforthedetailsofwhichCA\nRootseachNetBackupprocessadvertised.Thefollowingarepossiblecausesof\nthiserror:\n■ Recommended Action:Missing,expired,orrevokedhostcertificateonthe\nlocalortheremotehost.IncaseoftheNetBackupCA,verifythatthehostshave\navalidhostID-basedcertificate.IncaseofanexternalCA,verifythattheexternal\ncertificateandkeystorepathsarecorrectlysetintheexternalcertificate\nconfigurationfile.Ifthehostisconfiguredtouseanencryptedkeystore,ensure\nthatthecorrectpassphraseforthecertificate'sprivatekeyisspecifiedforthe\nECA_KEY_PASSPHRASEFILEconfigurationoption.\n■ Recommended Action:ThehostsarenotmembersofthesameNetBackup\ndomain.IncaseoftheNetBackupCA,ensurethatbothhostshavehostID-based\ncertificatesissuedbytherequiredmasterserver.IncaseofanexternalCA,\nensurethatbothhostshavetheexternalcertificatesthatareenrolledwiththe\nrequiredmasterserver."
    },
    "7642": {
        "code": 7642,
        "desc": "FailedtoverifyJavaGUIsessiontoken.",
        "first_action": "1. Verifytheauthorizationoftheuserwholaunchedthe NetBackup",
        "full_action": "Dothefollowing:\n1. Verifytheauthorizationoftheuserwholaunchedthe NetBackup\nAdministration Console.\nSee“AboutauthorizingNetBackupusers”intheNetBackupAdministrator's\nGuide,VolumeI.\n2. Closethe NetBackup Administration Console.\n3. Launchanewinstanceofthe NetBackup Administration Consoleandopen\nthe Activity Monitor.\nIftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7643": {
        "code": 7643,
        "desc": "Connectioncannotbeestablishedbecausethehostvalidationcannot beperformed.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7645": {
        "code": 7645,
        "desc": "Couldnotgetnamefromcertificateinformation.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7647": {
        "code": 7647,
        "desc": "Proxypeerdoesnotconformtoproxyprotocol.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "7648": {
        "code": 7648,
        "desc": "Connectioncannotbeestablishedbecausethehostvalidationfailed.",
        "first_action": "EnsurethattheNetBackupmasterservernameandthe",
        "full_action": "EnsurethattheNetBackupmasterservernameandthe\nhostnameareconfiguredcorrectly."
    },
    "7649": {
        "code": 7649,
        "desc": "Dataretrievedfromthecacheisnotinavalidformat.",
        "first_action": "Deletethepeerhost'scacheentryandretrytheoperation.",
        "full_action": "Deletethepeerhost'scacheentryandretrytheoperation.\nUse bpclntcmd -clear_host_cache.Iftheproblemcontinues,contactCohesity\nTechnicalSupport."
    },
    "7650": {
        "code": 7650,
        "desc": "Datathatisretrievedfromtheserverisnotinavalidformat.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7651": {
        "code": 7651,
        "desc": "Couldnotprocessauditreason.",
        "first_action": "Encodethe X-NetBackup-Audit-ReasonHTTPheader",
        "full_action": "Encodethe X-NetBackup-Audit-ReasonHTTPheader\nusingtheappropriateUTF-8stringstorepresentthenon-ASCIIcharacters,then\nresubmittheHTTPwebservicerequest."
    },
    "7652": {
        "code": 7652,
        "desc": "Securecommunicationproxyisnotavailableforuse.",
        "first_action": "number 0",
        "full_action": "Determineifthevnetdprocessanditsproxiesarerunning.\nOnWindows,youcanusethe Task Manager Processestab(youmustshowthe\nCommand Linecolumn).OnUNIXandLinux,youcanusetheNetBackup bpps\ncommand,asfollows:\n$ bpps\n…output shortened…\nroot 13577 1 0 Aug27 ? 00:00:04 /usr/openv/netbackup/bin/vnetd -standalone\nroot 13606 1 0 Aug27 ? 00:01:55 /usr/openv/netbackup/bin/vnetd -proxy inbound_proxy\n-number 0\nroot 13608 1 0 Aug27 ? 00:00:06 /usr/openv/netbackup/bin/vnetd -proxy outbound_proxy\n-number 0\nDependingonwhich vnetdprocessorproxyisrunning,trythefollowing:\n■ Ifthe vnetdprocess(-standalone)isnotrunning,startit.\n■ Ifthe vnetdprocessisrunning,examinethe vnetddebuglogtoconfirmthatit\ntriestostarttheproxyprocesses.\n■ Ifthe vnetdprocessdoestrytostarttheproxyprocesses,examinethe\nnbpxyhelperdebuglogtodeterminewhytheproxyprocessdoesnotlistenfor\nconnections.\nIftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7653": {
        "code": 7653,
        "desc": "ThePeerCertificateisrevoked Note:Thiserrormayalsobethrownwhileloggingontothe NetBackup Administration Consolewithadifferenterrormessageandyouwillnotbeable tologin.",
        "first_action": "Ifthecertificatewasrevokedinerror,reissueacertificateforthehost.",
        "full_action": "Dothefollowing,asappropriate:\n■ Ifthecertificatewasrevokedinerror,reissueacertificateforthehost.\n■ Ifthecertificatewasrevokedasintended,anattemptedsecuritybreachmay\nhaveoccurred.\n■ Contactyoursecurityadministrator."
    },
    "7654": {
        "code": 7654,
        "desc": "TheCertificateRevocationListisinvalid Note:Thiserrormayalsobethrownwhileloggingontothe NetBackup Administration Consolewithadifferenterrormessageandyouwillnotbeable tologin.",
        "first_action": "OnthehostthathastheinvalidCRL,runthefollowing",
        "full_action": "OnthehostthathastheinvalidCRL,runthefollowing\ncommandasanadministratortogetafreshCRL:\nUNIX:\n/usr/openv/netbackup/bin/nbcertcmd -getCRL\nWindows:\ninstall_path\\Veritas\\NetBackup\\bin\\nbcertcmd -getCRL"
    },
    "7655": {
        "code": 7655,
        "desc": "CertificateRevocationListissignedincorrectly Note:Thiserrormayalsobethrownwhileloggingontothe NetBackup Administration Consolewithadifferenterrormessageandyouwillnotbeable tologin.",
        "first_action": "TheCRLmayhavebeenreplaced.Onthehostthathas",
        "full_action": "TheCRLmayhavebeenreplaced.Onthehostthathas\ntheincorrectlysignedCRL,runthefollowingcommandasanadministratortoget\nafreshCRL:\nUNIX:\n/usr/openv/netbackup/bin/nbcertcmd -getCRL\nWindows:\ninstall_path\\Veritas\\NetBackup\\bin\\nbcertcmd -getCRL"
    },
    "7656": {
        "code": 7656,
        "desc": "CertificateRevocationListisoutofdate Note:Thiserrormayalsobethrownwhileloggingontothe NetBackup Administration Consolewithadifferenterrormessageandyouwillnotbeable tologin.",
        "first_action": "OnthehostthathastheinvalidCRL,runthefollowing",
        "full_action": "OnthehostthathastheinvalidCRL,runthefollowing\ncommandasanadministratortogetafreshCRL:\nUNIX:\n/usr/openv/netbackup/bin/nbcertcmd -getCRL\nWindows:\ninstall_path\\Veritas\\NetBackup\\bin\\nbcertcmd -getCRL"
    },
    "7657": {
        "code": 7657,
        "desc": "Cannotidentifyservicetypeofacceptor",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7658": {
        "code": 7658,
        "desc": "Connectioncannotbeestablishedbecausethehostvalidationcannot beperformedonthetargethost.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7659": {
        "code": 7659,
        "desc": "Connectioncannotbeestablishedbecausethehostvalidationfailedon thetargethost.",
        "first_action": "EnsurethattheNetBackupmasterservernameandotherhostnamesare",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethattheNetBackupmasterservernameandotherhostnamesare\ncorrectlyconfiguredontheremotehost.\n■ Ensurethatthependingmappingrequestsforthishostareapproved,or,inthe\nNetBackup Administration Console,selectthe Security Management >\nGlobal Security Settings > Secure Communication > Automatically map\nNetBackup host ID to host namesoption.\n■ IfyouhaverecentlyinstalledorupgradedNetBackup,ensurethatthesecurity\ncertificatesarecorrectlydeployedonallhosts."
    },
    "7660": {
        "code": 7660,
        "desc": "Thepeerproxycannotfindusablecertificatesforthecertificateprotocol",
        "first_action": "Verifythatcertificateshavebeensuccessfullydeployed",
        "full_action": "Verifythatcertificateshavebeensuccessfullydeployed\nontheproxypeerhost.Iftheproblemoccursaftercertificateshavebeendeployed\nsuccessfully,savealltheerrorloginformationandcontactCohesityTechnical\nSupportforassistance."
    },
    "7662": {
        "code": 7662,
        "desc": "Theexternalcertificatecannotbeautomaticallyenrolled.Thepeerhost’s externalcertificatemustbealreadyenrolled.",
        "first_action": "1. Checktheenrollmentstatusoncommunicatinghostsusingthe nbcertcmd",
        "full_action": "Dothefollowing:\n1. Checktheenrollmentstatusoncommunicatinghostsusingthe nbcertcmd\n-listEnrollmentStatuscommand.Ifbothhostsarenotenrolled,manually\nenrolloneofthehosts,preferablytheNetBackupserver,usingthenbcertcmd\n-enrollCertificatecommand.\n2. Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7663": {
        "code": 7663,
        "desc": "ThematchingmasterservernameisnotavailableintheNetBackup configurationfile,whichisrequiredfortheautomaticenrollmentoftheexternal certificate.",
        "first_action": "1. EnsurethatthemasterservernameisaddedasaserverentryintheNetBackup",
        "full_action": "Dothefollowing:\n1. EnsurethatthemasterservernameisaddedasaserverentryintheNetBackup\nconfigurationfileoftherespectivehost.\n2. Iftheserverentryispresent,checkthe subjectAltNameextensionofthe\nNetBackup’swebserverexternalcertificate.Then,updatetheNetBackup\nconfigurationfilewiththecorrectservernameentry.\n3. IfNetBackupconfigurationhascorrectserverentry,but subjectAltName\nextensiondoesnothavetherequiredhostname,contactyourSecurity\nAdministrator.Youneedtogetanexternalcertificatewiththecorrect\nsubjetAltNameextension.\n4. Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "7720": {
        "code": 7720,
        "desc": "ExternalcertificateisnotconfiguredfortheNetBackuphost,therefore itcannotberemoved.",
        "first_action": "Ensurethattheexternalcertificateisconfiguredbefore",
        "full_action": "Ensurethattheexternalcertificateisconfiguredbefore\nyouperformthisoperation."
    },
    "7721": {
        "code": 7721,
        "desc": "ExternalcertificateisnotconfiguredfortheNetBackupwebUI,therefore itcannotberemoved.",
        "first_action": "Ensurethattheexternalcertificateisconfiguredbefore",
        "full_action": "Ensurethattheexternalcertificateisconfiguredbefore\nyouperformthisoperation."
    },
    "7722": {
        "code": 7722,
        "desc": "NetBackuphostcommunicationfailsifyouremovethegivencertificate.",
        "first_action": "EnsurethateitheraNetBackupcertificateoranexternal",
        "full_action": "EnsurethateitheraNetBackupcertificateoranexternal\ncertificateispresentforhostcommunication."
    },
    "7723": {
        "code": 7723,
        "desc": "CommunicationwiththeNetBackupwebUIfailsifyouremovethe certificate. 944NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethateitheraNetBackupcertificateoranexternal",
        "full_action": "EnsurethateitheraNetBackupcertificateoranexternal\ncertificateforthewebUIispresentforcommunication."
    },
    "7724": {
        "code": 7724,
        "desc": "Thecertificatecannotberemoved.",
        "first_action": "Fromthe /usr/openv/wmc/webserver/logs/orthe",
        "full_action": "Basedonyouroperatingsystem,collectthelogsthatare\nshownfromthetimeoftheerrorandcontactCohesityTechnicalSupport.\n■ Fromthe /usr/openv/wmc/webserver/logs/orthe\ninstall_path\\Veritas\\NetBackup\\wmc\\webserver\\logs\\directory,collect\nthe configureWebServerCerts.log.\n■ Fromthe /usr/openv/netbackup/logs/nbwebserviceorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nbwebservicedirectory,collectthe\n*.log.\n■ Fromthe /usr/openv/netbackup/bin/admincmdorthe\ninstall_path\\Veritas\\NetBackup\\bin\\admincmddirectory,usethe\nnbauditreportcommandtocollecttheauditrecords.\n■ Fromthe /usr/openv/netbackup/logs/nblibcurlcmdorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nblibcurlcmddirectory,collectthe\n*.log."
    },
    "7725": {
        "code": 7725,
        "desc": "Listofcertificatescannotberetrieved.",
        "first_action": "Fromthe /usr/openv/wmc/webserver/logs/orthe",
        "full_action": "Basedonyouroperatingsystem,collectthelogsthatare\nshownfromthetimeoftheerrorandcontactCohesityTechnicalSupport.\n■ Fromthe /usr/openv/wmc/webserver/logs/orthe\ninstall_path\\Veritas\\NetBackup\\wmc\\webserver\\logs\\directory,collect\nthe configureWebServerCerts.log.\n■ Fromthe /usr/openv/netbackup/logs/nbwebserviceorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nbwebservicedirectory,collectthe\n*.log.\n■ Fromthe /usr/openv/netbackup/bin/admincmdorthe\ninstall_path\\Veritas\\NetBackup\\bin\\admincmddirectory,usethe\nnbauditreportcommandtocollecttheauditrecords.\n■ Fromthe /usr/openv/netbackup/logs/nblibcurlcmdorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nblibcurlcmddirectory,collectthe\n*.log."
    },
    "7726": {
        "code": 7726,
        "desc": "ThecertificateIDisnotvalid.",
        "first_action": "1. ConfigureordeleteaNetBackupcertificate.",
        "full_action": "YoumustspecifyavalidcertificateIDwhenyouperform\nanyofthelistedactions:\n1. ConfigureordeleteaNetBackupcertificate.\n2. ConfigureordeleteanexternalcertificateforaNetBackuphost.\n3. ConfigureordeleteanexternalcertificatefortheNetBackupwebUI."
    },
    "7727": {
        "code": 7727,
        "desc": "TheNetBackupCA-issuedcertificatescannotbedeletedusingNetBackup APIs.",
        "first_action": "Usethe configureWebServerCerts -removeNBCert",
        "full_action": "Usethe configureWebServerCerts -removeNBCert\ncommandtodeletethecertificates."
    },
    "7728": {
        "code": 7728,
        "desc": "TheinputfileofECAconfigurationisnotvalid.",
        "first_action": "Ensurethattheinputfileisintherequiredformat.Review",
        "full_action": "Ensurethattheinputfileisintherequiredformat.Review\nthepermissionsonthe NetBackup Install\nDirectory/var/global/wsl/credentialsfolder.Iftheproblempersists,saveall\ntheerrorlogs,andcontactCohesityTechnicalSupport."
    },
    "7729": {
        "code": 7729,
        "desc": "ThespecifiedCRLchecklevelvalueisnotvalid.",
        "first_action": "SpecifyoneoftheCRLchecklevelsshown:CHAIN,LEAF,",
        "full_action": "SpecifyoneoftheCRLchecklevelsshown:CHAIN,LEAF,\nor DISABLE."
    },
    "7730": {
        "code": 7730,
        "desc": "Theprivatekeycannotbeadded.",
        "first_action": "Ensurethattheexternalcertificateparameters(certificate",
        "full_action": "Ensurethattheexternalcertificateparameters(certificate\nchain,privatekey,andtruststore)areinthecorrectformat.Iftheproblempersists,\nsavealltheerrorlogs,andcontactCohesityTechnicalSupport."
    },
    "7731": {
        "code": 7731,
        "desc": "Thetrustbundlecannotbeadded.",
        "first_action": "Ensurethattheexternalcertificateparameters(certificate",
        "full_action": "Ensurethattheexternalcertificateparameters(certificate\nchain,privatekey,andtruststore)areinthecorrectformat.Iftheproblempersists,\nsavealltheerrorlogs,andcontactCohesityTechnicalSupport."
    },
    "7732": {
        "code": 7732,
        "desc": "TheNetBackupCA-issuedcertificatescannotbeaddedusingNetBackup APIs.",
        "first_action": "UsetheconfigureWebServerCerts-addNBCertcommand",
        "full_action": "UsetheconfigureWebServerCerts-addNBCertcommand\ntoconfigurethecertificates."
    },
    "7733": {
        "code": 7733,
        "desc": "ExternalcertificateoftheNetBackupwebUIcannotberemoved.",
        "first_action": "Fromthe /usr/openv/wmc/webserver/logs/orthe",
        "full_action": "Basedonyouroperatingsystem,collectthelogsthatare\nshownfromthetimeoftheerrorandcontactCohesityTechnicalSupport.\n■ Fromthe /usr/openv/wmc/webserver/logs/orthe\ninstall_path\\Veritas\\NetBackup\\wmc\\webserver\\logs\\directory,collect\nthe configureWebServerCerts.log.\n■ Fromthe /usr/openv/netbackup/logs/nbwebserviceorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nbwebservicedirectory,collectthe\n*.log.\n■ Fromthe /usr/openv/netbackup/bin/admincmdorthe\ninstall_path\\Veritas\\NetBackup\\bin\\admincmddirectory,usethe\nnbauditreportcommandtocollecttheauditrecords.\n■ Fromthe /usr/openv/netbackup/logs/nblibcurlcmdorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nblibcurlcmddirectory,collectthe\n*.log."
    },
    "7734": {
        "code": 7734,
        "desc": "ExternalcertificateoftheNetBackuphostcannotberemoved. 948NetBackupstatuscodes NetBackup status codes",
        "first_action": "Fromthe /usr/openv/wmc/webserver/logs/orthe",
        "full_action": "Basedonyouroperatingsystem,collectthelogsthatare\nshownfromthetimeoftheerrorandcontactCohesityTechnicalSupport.\n■ Fromthe /usr/openv/wmc/webserver/logs/orthe\ninstall_path\\Veritas\\NetBackup\\wmc\\webserver\\logs\\directory,collect\nthe configureWebServerCerts.log.\n■ Fromthe /usr/openv/netbackup/logs/nbwebserviceorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nbwebservicedirectory,collectthe\n*.log.\n■ Fromthe /usr/openv/netbackup/bin/admincmdorthe\ninstall_path\\Veritas\\NetBackup\\bin\\admincmddirectory,usethe\nnbauditreportcommandtocollecttheauditrecords.\n■ Fromthe /usr/openv/netbackup/logs/nblibcurlcmdorthe\ninstall_path\\Veritas\\NetBackup\\logs\\nblibcurlcmddirectory,collectthe\n*.log."
    },
    "7750": {
        "code": 7750,
        "desc": "Thedashboardsecuritystatusrequestorthedatathatissentisnot valid.",
        "first_action": "Retrytheoperationwithvalidrequestanddata.",
        "full_action": "Retrytheoperationwithvalidrequestanddata."
    },
    "7751": {
        "code": 7751,
        "desc": "Thesecuritystatusrequestcannotbeprocessed.",
        "first_action": "ReviewtheNetBackuptroubleshootingguideforadditionalinformationabout",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheNetBackuptroubleshootingguideforadditionalinformationabout\ntheerror.\n■ Increasethelogginglevelandretrytheoperation.Iftheproblempersists,contact\nCohesityTechnicalSupport."
    },
    "7752": {
        "code": 7752,
        "desc": "TheAltaViewusershouldperformtheoperation.",
        "first_action": "PerformtheoperationfromAltaView.",
        "full_action": "PerformtheoperationfromAltaView."
    },
    "7800": {
        "code": 7800,
        "desc": "Unabletodisplaythedetailsforallidentityproviders.",
        "first_action": "Retrytheoperationorcheckthedatabaseconnection.",
        "full_action": "Retrytheoperationorcheckthedatabaseconnection."
    },
    "7801": {
        "code": 7801,
        "desc": "Unabletodisplaythedetailsfortheidentityproviderwiththespecified name.",
        "first_action": "Retrytheoperationorcheckthedatabaseconnection.",
        "full_action": "Retrytheoperationorcheckthedatabaseconnection."
    },
    "7802": {
        "code": 7802,
        "desc": "Failedtoaddtheidentityprovider.",
        "first_action": "Retrytheoperationorcheckthedatabaseconnection.",
        "full_action": "Retrytheoperationorcheckthedatabaseconnection."
    },
    "7803": {
        "code": 7803,
        "desc": "TheIDPconfigurationcontainsinvalidargumentsordetails.",
        "first_action": "Reviewallargumentvaluesandverifythattheyarecorrect.",
        "full_action": "Reviewallargumentvaluesandverifythattheyarecorrect.\nRetrytheoperation."
    },
    "7804": {
        "code": 7804,
        "desc": "Failedtodeletetheconfigurationfortheidentityprovider.",
        "first_action": "Retrytheoperationorcheckthedatabaseconnection.",
        "full_action": "Retrytheoperationorcheckthedatabaseconnection."
    },
    "7805": {
        "code": 7805,
        "desc": "Failedtoupdatethedetailsfortheconfiguredidentityproviderwiththe specifiedname.",
        "first_action": "Retrytheoperationorcheckthedatabaseconnection.",
        "full_action": "Retrytheoperationorcheckthedatabaseconnection."
    },
    "7806": {
        "code": 7806,
        "desc": "AnIDPconfigurationwiththespecifiednamealreadyexists. 951NetBackupstatuscodes NetBackup status codes",
        "first_action": "VerifytheIDPconfigurationnamethatyouusedandadd",
        "full_action": "VerifytheIDPconfigurationnamethatyouusedandadd\nIDPconfigurationwithadifferentname."
    },
    "7807": {
        "code": 7807,
        "desc": "AnIDPconfigurationwiththespecifiednamedoesnotexist.",
        "first_action": "ProvidethecorrectIDPconfigurationnameoranexisting",
        "full_action": "ProvidethecorrectIDPconfigurationnameoranexisting\nIDPconfigurationname."
    },
    "7808": {
        "code": 7808,
        "desc": "Anemptyoranullnamewasspecified.",
        "first_action": "Providethenon-emptyornon-nullname.Retrythe",
        "full_action": "Providethenon-emptyornon-nullname.Retrythe\noperation."
    },
    "7809": {
        "code": 7809,
        "desc": "AninvalidIDPconfigurationnamewasspecified.Thenamecanonly containthefollowingcharacters:a-z,A-Z,0-9,-,_.",
        "first_action": "Provideanamewithcharactersfromthiscategory:a-z,",
        "full_action": "Provideanamewithcharactersfromthiscategory:a-z,\nA-Z,0-9,-,_"
    },
    "7810": {
        "code": 7810,
        "desc": "Failedtogetserviceprovidermetadata.",
        "first_action": "ReviewthemetadatafileandprovidethecorrectIDPmetadatacontent.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewthemetadatafileandprovidethecorrectIDPmetadatacontent.\n■ GeneratetheJavakeystore."
    },
    "7811": {
        "code": 7811,
        "desc": "AnattemptwasmadetoenableaneworanexistingIDPconfiguration whenthereisalreadyanIDPconfigurationthatisenabled.",
        "first_action": "DisabletheenabledIDPandthenretrytherequired",
        "full_action": "DisabletheenabledIDPandthenretrytherequired\noperation."
    },
    "7812": {
        "code": 7812,
        "desc": "AtleastoneIDPconfigurationmustbeenabled.",
        "first_action": "ReviewyourIDPconfigurationandenableatleastoneof",
        "full_action": "ReviewyourIDPconfigurationandenableatleastoneof\ntheconfigurations."
    },
    "7813": {
        "code": 7813,
        "desc": "Theenablefieldorthemetadatafieldisnotpresentintheupdateidentity providerpayload.Oneofthefieldsisrequiredtoupdatethedetailsfortheconfigured identityproviderwiththespecifiedname. 953NetBackupstatuscodes NetBackup status codes",
        "first_action": "Providevaluesforeitherthe-e(enable)fieldorthe-mxp",
        "full_action": "Providevaluesforeitherthe-e(enable)fieldorthe-mxp\n(metadata)fieldusingtheCLIoreithertheenableortheidpMetadatafieldsinan\nupdateAPIpayload."
    },
    "7814": {
        "code": 7814,
        "desc": "Thespecifiedfiledoesnothaveexpectedformat.",
        "first_action": "Verifythatthemetadatafileisinthecorrect.xmlformat.",
        "full_action": "Verifythatthemetadatafileisinthecorrect.xmlformat.\nRetrytheoperationandiftheissuepersists,visittheCohesityTechnicalSupport\nwebsite.TheCohesityTechnicalSupportwebsiteoffersadditionalinformationto\nhelpyoutroubleshootthisissue."
    },
    "7815": {
        "code": 7815,
        "desc": "FailedtoredirecttotheIDPserver.",
        "first_action": "ReviewthemetadatafileandprovidethecorrectIDPmetadatacontent.",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewthemetadatafileandprovidethecorrectIDPmetadatacontent.\n■ GeneratetheJavakeystore."
    },
    "7850": {
        "code": 7850,
        "desc": "UnabletocreatemountduetoanerrorinInstantAccess.",
        "first_action": "VerifythattheBYOforInstantAccessisdoneandthat",
        "full_action": "VerifythattheBYOforInstantAccessisdoneandthat\nInstantAccessproperlyfunctions.RefertotheNetBackupAdministrator’sGuide,\nVolumeIformoredetails."
    },
    "7851": {
        "code": 7851,
        "desc": "UnabletocheckstatusofthemountduetoanerrorinInstantAccess.",
        "first_action": "VerifythattheBYOforInstantAccessisdoneandthat",
        "full_action": "VerifythattheBYOforInstantAccessisdoneandthat\nInstantAccessproperlyfunctions.RefertotheNetBackupAdministrator’sGuide,\nVolumeIformoredetails."
    },
    "7852": {
        "code": 7852,
        "desc": "Workloadisnotsupportedformalwaredetection.",
        "first_action": "OnlystandardandWindowsworkloadsaresupportedfor",
        "full_action": "OnlystandardandWindowsworkloadsaresupportedfor\nmalwaredetection."
    },
    "7853": {
        "code": 7853,
        "desc": "Unabletogetdetailsoftheimagefromthecatalog.",
        "first_action": "Verifythatthebackupimageexistsincatalogandthatit",
        "full_action": "Verifythatthebackupimageexistsincatalogandthatit\nisnotbeexpired."
    },
    "7854": {
        "code": 7854,
        "desc": "Specifiedscanhostpoolisinvalid.",
        "first_action": "Youmustprovideavalidscanhostpool.",
        "full_action": "Youmustprovideavalidscanhostpool."
    },
    "7855": {
        "code": 7855,
        "desc": "Unabletocreateaworklist.",
        "first_action": "VerifythattheNetBackupservicesareup.Alsoverifythat",
        "full_action": "VerifythattheNetBackupservicesareup.Alsoverifythat\nthedatabaseisavailable."
    },
    "7856": {
        "code": 7856,
        "desc": "Invalid backupId.",
        "first_action": "Ifabackupimagehostpoolscanisalreadyinprogress.",
        "full_action": "Reviewthefollowingasappropriate:\n■ Ifabackupimagehostpoolscanisalreadyinprogress.\n■ IfthebackupimagehasanInstantAccesscapablecopy.RefertotheNetBackup\nAdministrator’sGuide,VolumeIformoredetails.\n■ ThemediaservershouldhaveLinuxandaNetBackupversion9.1.2ornewer."
    },
    "7857": {
        "code": 7857,
        "desc": "Scanhostpoolisnotprovidedintherequest.",
        "first_action": "Youmustprovideavalidscanhostpool.",
        "full_action": "Youmustprovideavalidscanhostpool."
    },
    "7858": {
        "code": 7858,
        "desc": "Malwaretoolisnotspecifiedintherequest.",
        "first_action": "Youmustprovideavalidmalwaretool.",
        "full_action": "Youmustprovideavalidmalwaretool."
    },
    "7859": {
        "code": 7859,
        "desc": "Scanhostnameisnotspecifiedintherequest.",
        "first_action": "Youmustprovideauniquescanhostname.",
        "full_action": "Youmustprovideauniquescanhostname."
    },
    "7860": {
        "code": 7860,
        "desc": "Scanhostpoolnameisnotspecifiedintherequest.",
        "first_action": "Youmustprovideauniquescanhostpoolnamewhena",
        "full_action": "Youmustprovideauniquescanhostpoolnamewhena\nnewoneiscreated."
    },
    "7861": {
        "code": 7861,
        "desc": "Sharetypeisnotspecifiedintherequest.",
        "first_action": "Youmustprovideavalidsharetype.",
        "full_action": "Youmustprovideavalidsharetype."
    },
    "7862": {
        "code": 7862,
        "desc": "Specifiedmalwaretoolisinvalid.",
        "first_action": "Youmustprovideavalidmalwaretool.",
        "full_action": "Youmustprovideavalidmalwaretool."
    },
    "7863": {
        "code": 7863,
        "desc": "Specifiedscanhostisinvalid.",
        "first_action": "YoumustprovideavalidscanhostID.",
        "full_action": "YoumustprovideavalidscanhostID."
    },
    "7864": {
        "code": 7864,
        "desc": "Thescanhostcannotbecreatedbecausethescanhostnamealready existsinthedatabase.",
        "first_action": "Youmustprovideauniquescanhostname.",
        "full_action": "Youmustprovideauniquescanhostname."
    },
    "7865": {
        "code": 7865,
        "desc": "Thescanhostpoolcannotbecreatedbecausethescanhostpoolname alreadyexistsinthedatabase.",
        "first_action": "Youmustprovideauniquescanhostpoolname.",
        "full_action": "Youmustprovideauniquescanhostpoolname."
    },
    "7866": {
        "code": 7866,
        "desc": "Thespecifiedmalwaretooldoesnotexist.",
        "first_action": "YoumustprovideavalidmalwaretoolIDfromthe",
        "full_action": "YoumustprovideavalidmalwaretoolIDfromthe\nsupportedmalwaretoollist."
    },
    "7867": {
        "code": 7867,
        "desc": "Themalwaretoolcannotbecreatedbecausethemalwaretoolname alreadyexistsinthedatabase.",
        "first_action": "Themalwaretoolnamemustbeunique.",
        "full_action": "Themalwaretoolnamemustbeunique."
    },
    "7868": {
        "code": 7868,
        "desc": "Thespecifiedscanhostdoesnotexist.",
        "first_action": "Youmustprovideavalidscanhost.",
        "full_action": "Youmustprovideavalidscanhost."
    },
    "7869": {
        "code": 7869,
        "desc": "Thespecifiedscanhostpooldoesnotexist.",
        "first_action": "Youmustprovideavalidscanhostpool.",
        "full_action": "Youmustprovideavalidscanhostpool."
    },
    "7870": {
        "code": 7870,
        "desc": "Thespecifiedscanresultdoesnotexist.",
        "first_action": "Thescanresultshouldexistinthesystem.Retrythe",
        "full_action": "Thescanresultshouldexistinthesystem.Retrythe\noperationandiftheissuepersists,visitsupport.veritas.com.TheCohesityTechnical\nSupportwebsitesiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "7871": {
        "code": 7871,
        "desc": "Invalidscanresultrequest.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "7872": {
        "code": 7872,
        "desc": "Noscanhostwasfoundforthespecifiedscanhostpool.",
        "first_action": "Youmustassociateascanhostwithascanhostpool.",
        "full_action": "Youmustassociateascanhostwithascanhostpool."
    },
    "7873": {
        "code": 7873,
        "desc": "UnabletodeletethemountduetoanerrorinInstantAccess.",
        "first_action": "VerifythatInstantAccessworksandhasabackupimage",
        "full_action": "VerifythatInstantAccessworksandhasabackupimage\nmounted.RefertotheNetBackupAdministrator’sGuide,VolumeIformoredetails."
    },
    "7874": {
        "code": 7874,
        "desc": "Unabletoupdatethebackupimagebycatalogclient.",
        "first_action": "Verifythatthebackupimageexistsincatalogandthat",
        "full_action": "Verifythatthebackupimageexistsincatalogandthat\nimageisnotexpired."
    },
    "7875": {
        "code": 7875,
        "desc": "Invalid worklistId.",
        "first_action": "Verifythatavalid worklistIdistaggedintherequest.",
        "full_action": "Verifythatavalid worklistIdistaggedintherequest."
    },
    "7876": {
        "code": 7876,
        "desc": "Invalidscanhostcredentials.",
        "first_action": "IfthescanhostpoolhasanSMBshare,thenverifythat",
        "full_action": "IfthescanhostpoolhasanSMBshare,thenverifythat\ntheActiveDirectorydetailsareprovidedinthecredentialsthatareassociatedwith\nthescanhost."
    },
    "7877": {
        "code": 7877,
        "desc": "Invalidmediaserverinimagecatalog.",
        "first_action": "Upgradethemediaservertoversion9.1.2ornewer.",
        "full_action": "Performthefollowingasappropriate:\n■ Upgradethemediaservertoversion9.1.2ornewer.\n■ CheckifthemediaserverOSisLinux.\n■ Checkifthesupportedmediaserverisavailableandhasconnectivitytothe\nmasterserver.RefertotheNetBackupAdministrator’sGuide,VolumeIformore\ndetails."
    },
    "7878": {
        "code": 7878,
        "desc": "Unabletoinitiatethescanonmediaserver.",
        "first_action": "Ascancannotbeinitializedonthemediaserver.Verify",
        "full_action": "Ascancannotbeinitializedonthemediaserver.Verify\nthatthemediaserverisupandthattherearenoconnectionissues."
    },
    "7879": {
        "code": 7879,
        "desc": "Noactivescanhostwasfoundintheselectedscanhostpool.",
        "first_action": "Youmustactivatethescanhostthatisassociatedwith",
        "full_action": "Youmustactivatethescanhostthatisassociatedwith\nthescanhostpool."
    },
    "7880": {
        "code": 7880,
        "desc": "Unabletoassignpermissionsonscanhostcredentials.",
        "first_action": "Verifyifthesupportedmediaserverisavailableandthen",
        "full_action": "Verifyifthesupportedmediaserverisavailableandthen\nreinitiatescan."
    },
    "7881": {
        "code": 7881,
        "desc": "Thespecifiedscanhostpoolandscanhostmappingdoesnotexist.",
        "first_action": "Youmustprovideavalidscanhostandscanhostpool",
        "full_action": "Youmustprovideavalidscanhostandscanhostpool\nID."
    },
    "7882": {
        "code": 7882,
        "desc": "Specifiedmediaserverisnotsupported.",
        "first_action": "Upgradethemediaservertoaversionthatissupported.",
        "full_action": "Upgradethemediaservertoaversionthatissupported."
    },
    "7883": {
        "code": 7883,
        "desc": "Specifiedmediaserverisnotavailable.",
        "first_action": "Verifythatthesupportedmediaserverisavailableand",
        "full_action": "Verifythatthesupportedmediaserverisavailableand\nthenreinitiatescan."
    },
    "7884": {
        "code": 7884,
        "desc": "Storageserverdoesnotexist.",
        "first_action": "Verifythatstorageserverisavailableorthatitexists.",
        "full_action": "Verifythatstorageserverisavailableorthatitexists."
    },
    "7885": {
        "code": 7885,
        "desc": "Scanresultdatalimitexceeds.",
        "first_action": "Therearetoomanyinfectedfilesthatcannotbeexported",
        "full_action": "Therearetoomanyinfectedfilesthatcannotbeexported\ntoonefile(limitis200MB).Reviewthedetailedinfectedfilelistinthescanlogs."
    },
    "7886": {
        "code": 7886,
        "desc": "InvalidscanresultID.",
        "first_action": "Verifythatthescanjobcancellationwasfromaninvalid",
        "full_action": "Verifythatthescanjobcancellationwasfromaninvalid\nscanresultID.Retrytheoperation."
    },
    "7887": {
        "code": 7887,
        "desc": "Specified X-Trigger-Methodheaderisinvalid.",
        "first_action": "PleaseenteravalidheaderthatcontainseitherAUTOMATIC",
        "full_action": "PleaseenteravalidheaderthatcontainseitherAUTOMATIC\nor MANUAL.Ifnovalueisentered,thedefaultvalueis MANUALisused."
    },
    "7888": {
        "code": 7888,
        "desc": "Largenumberofinfectedfiles.",
        "first_action": "Becausetheresultscannotbeexportedorviewed,you",
        "full_action": "Becausetheresultscannotbeexportedorviewed,you\nmustreviewthescanlogstoviewadetailedlistoftheinfectedfilesfortheselected\nscanresult."
    },
    "7889": {
        "code": 7889,
        "desc": "Toomanyinfectedfilesintheselectedtimerange.",
        "first_action": "Selectthe Allow recovery of files impacted by malwareoptionwhichcanbe",
        "full_action": "Reviewthescanlogstoviewtheinfectedfileslistforthe\nbackupimagesintheselecteddaterange.Updatethedaterangeorrecoveryfiles\nandfoldersselectiontoreducethenumberofinfectedfiles.Retrytheoperation.\nYoucanalsoperformoneofthefollowing:\n■ Selectthe Allow recovery of files impacted by malwareoptionwhichcanbe\nusedtorecoverselectivecleanfiles.\n■ Skipthatbackupimagefromrecovery."
    },
    "7890": {
        "code": 7890,
        "desc": "Unabletodeletethescanhostpool.",
        "first_action": "Reviewthescanresultspagetoidentifythescanjobs",
        "full_action": "Reviewthescanresultspagetoidentifythescanjobs\nthatareusingthescanhostsassociatedwiththisscanhostpooltoscanbackup\nimages.Waitforthescanjobstofinishandtryagain."
    },
    "7891": {
        "code": 7891,
        "desc": "Unabletodeletethescanhost.",
        "first_action": "Reviewthescanresultspagetoidentifythescanjobs",
        "full_action": "Reviewthescanresultspagetoidentifythescanjobs\nthatareusingtheselectedscanhosttoscanbackupimages.Waitforthescan\njobstofinishandtryagain."
    },
    "7892": {
        "code": 7892,
        "desc": "Unabletoremovethescanhostfromascanhostpool.",
        "first_action": "Reviewthescanresultspagetoidentifythescanjobs",
        "full_action": "Reviewthescanresultspagetoidentifythescanjobs\nthatareusingtheselectedscanhosttoscanbackupimages.Waitforthescanjob\ntofinishandtrytoremovethescanhostfromthescanhostpoolagain."
    },
    "7893": {
        "code": 7893,
        "desc": "Noscanprocesswasfoundforthespecifiedscanresult.",
        "first_action": "ReviewthescanresultIDtogetthecorrectscanprocess",
        "full_action": "ReviewthescanresultIDtogetthecorrectscanprocess\ninformation."
    },
    "7894": {
        "code": 7894,
        "desc": "Failedtocancelmalwarescanjob.",
        "first_action": "VerifythatyouhavethecorrectscanresultIDandretry",
        "full_action": "VerifythatyouhavethecorrectscanresultIDandretry\nthecanceloperationwiththecorrectscanresultID."
    },
    "7895": {
        "code": 7895,
        "desc": "Thenumberofparallelscansshouldbeintherangefrom1to10.",
        "first_action": "Youmustenteravalidnumberofparallelscans.Thevalid",
        "full_action": "Youmustenteravalidnumberofparallelscans.Thevalid\nrangeofparallelscansis1to10."
    },
    "7896": {
        "code": 7896,
        "desc": "Therequestedscanhostismappedwithanexistingscanpool.",
        "first_action": "Removetheselectedscanhostfromallassociatedscan",
        "full_action": "Removetheselectedscanhostfromallassociatedscan\nhostpoolsandtrytodeleteagain."
    },
    "7897": {
        "code": 7897,
        "desc": "Therequestedscanhostisassociatedwithanexistingscanresult.",
        "first_action": "Tocleanupthescanresults,adjustthecleanupperiod",
        "full_action": "Tocleanupthescanresults,adjustthecleanupperiod\nandtrytodeletescanhostagain.Refertothe NetBackup Administrator’s Guide,\nVolume Iformoreinformation."
    },
    "7898": {
        "code": 7898,
        "desc": "Errorintheprocessingscanandtherecoverrequest.",
        "first_action": "ReviewthejobdetailsintheActivityMonitorforanerror",
        "full_action": "ReviewthejobdetailsintheActivityMonitorforanerror\nandretrythejob."
    },
    "7899": {
        "code": 7899,
        "desc": "Therequestedrecoveryoptionsareinvalid.",
        "first_action": "Youmustverifytherecoveryrequestandtryagain.Review",
        "full_action": "Youmustverifytherecoveryrequestandtryagain.Review\nthe webservicelogsformoredetails."
    },
    "7900": {
        "code": 7900,
        "desc": "Unabletoinitiaterecoveryrequest.",
        "first_action": "Youmustverifytherecoveryrequestandretry.Review",
        "full_action": "Youmustverifytherecoveryrequestandretry.Review\nthe webservicelogsformoredetails."
    },
    "7901": {
        "code": 7901,
        "desc": "Thespecifiedmalwarejobdoesnotexist.",
        "first_action": "Youmustverifytherecoveryrequestandretry.Review",
        "full_action": "Youmustverifytherecoveryrequestandretry.Review\nthe webservicelogsformoredetails."
    },
    "7902": {
        "code": 7902,
        "desc": "Failedtocancelmalwarejobbecausethejobiscompleted.",
        "first_action": "Completedmalwarejobscannotbecanceled.",
        "full_action": "Completedmalwarejobscannotbecanceled."
    },
    "7903": {
        "code": 7903,
        "desc": "Unabletocreateascanandarecoveryjob.",
        "first_action": "Reviewthe webservicelogsandtryagain.",
        "full_action": "Reviewthe webservicelogsandtryagain."
    },
    "7905": {
        "code": 7905,
        "desc": "Unabletocreateamalwarejob.",
        "first_action": "Reviewthe webservicelogsandtryagain.",
        "full_action": "Reviewthe webservicelogsandtryagain."
    },
    "7907": {
        "code": 7907,
        "desc": "Toomanybackupimagesforscanandrecoverinselecteddaterange.",
        "first_action": "Changethestartortheenddateofbackupimagesthat",
        "full_action": "Changethestartortheenddateofbackupimagesthat\nyouselectedforrecovery."
    },
    "7910": {
        "code": 7910,
        "desc": "Notabletocompletescanjob.",
        "first_action": "ReviewthejobdetailsintheActivityMonitorforanerror",
        "full_action": "ReviewthejobdetailsintheActivityMonitorforanerror\nandretrythejob."
    },
    "7911": {
        "code": 7911,
        "desc": "Workloadisnotsupportedformalwaretestscan. 969NetBackupstatuscodes NetBackup status codes",
        "first_action": "Selectbackupimageof Standardpolicytypefortestscan.",
        "full_action": "Selectbackupimageof Standardpolicytypefortestscan."
    },
    "7912": {
        "code": 7912,
        "desc": "ProvidedbackupcopyisnotInstantAccesscapable.",
        "first_action": "Selectabackupimageorcopywhichisinstantaccess",
        "full_action": "Selectabackupimageorcopywhichisinstantaccess\ncapable.Forexample,backupimageonMSDPstorage."
    },
    "7913": {
        "code": 7913,
        "desc": "Notabletoinitiatescanongivenscanhost.",
        "first_action": "ReviewthejobdetailsintheActivityMonitorforanerror",
        "full_action": "ReviewthejobdetailsintheActivityMonitorforanerror\nandretrythejob."
    },
    "7914": {
        "code": 7914,
        "desc": "Unabletodeletescanresult.",
        "first_action": "RefreshthewebUIanddetermineifthescanresultexists",
        "full_action": "RefreshthewebUIanddetermineifthescanresultexists\ninafailedoracanceledstate."
    },
    "7915": {
        "code": 7915,
        "desc": "Toomanyscanresultstocancel.",
        "first_action": "Reducethenumberofscanresultstocancelto20or",
        "full_action": "Reducethenumberofscanresultstocancelto20or\nfewer."
    },
    "8000": {
        "code": 8000,
        "desc": "Userdoesnothavepermission(s)toperformtherequestedoperation.",
        "first_action": "Toperformtherequestedoperation,youmustbearoot",
        "full_action": "Toperformtherequestedoperation,youmustbearoot\nuser,administrator,orhavetheappropriateprivilegesthroughRole-BasedAccess\nControl(RBAC).ContacttheNetBackupsystemadministrator."
    },
    "8001": {
        "code": 8001,
        "desc": "TheJSONWebTokenisexpired",
        "first_action": "Theusermustlogonagain.",
        "full_action": "Theusermustlogonagain."
    },
    "8002": {
        "code": 8002,
        "desc": "JWTTokenisinvalid",
        "first_action": "Theusermustlogonagain.",
        "full_action": "Theusermustlogonagain."
    },
    "8009": {
        "code": 8009,
        "desc": "SpecifiedpermissionnotpresentinJSONWebToken",
        "first_action": "TheusershouldcontacttheNetBackupsecurity",
        "full_action": "TheusershouldcontacttheNetBackupsecurity\nadministratortorequestRBACpermissionsfortheNetBackupwebuserinterface."
    },
    "8016": {
        "code": 8016,
        "desc": "Cannotdeletearolebasedaccesscontrolresourcethatisconfigured inanaccessrule.",
        "first_action": "Beforeyoucandeletearoleoranobjectgroup,youmust",
        "full_action": "Beforeyoucandeletearoleoranobjectgroup,youmust\nremoveitfromalloftheassociatedaccessrules."
    },
    "8018": {
        "code": 8018,
        "desc": "Identitycannotbeempty.Enteravaliduserorgroup.",
        "first_action": "TheAPIexpectsanon-emptyinputvalueinorderto",
        "full_action": "TheAPIexpectsanon-emptyinputvalueinorderto\nidentifyandvalidateauserorgroup.Ensurethattheidentityinputvalueisnot\nempty."
    },
    "8019": {
        "code": 8019,
        "desc": "Invalididentityformat.Whenspecifyingadomain,useeithertheUser PrincipalName(UPN)formatortheDown-LevelLogonNameformat.",
        "first_action": "username@DOMAIN",
        "full_action": "TheAPIrequiresthattheinputvaluebeinaspecificformat\ninordertoidentifyandvalidateauserorgroup.Ensurethattheidentityinputvalue\nisinoneofthefollowingformats:\n■ username@DOMAIN\n■ DOMAIN\\username\n■ groupname@DOMAIN\n■ DOMAIN\\groupname\n■ username\n■ groupname"
    },
    "8021": {
        "code": 8021,
        "desc": "Unabletovalidatetheuserorgroup.",
        "first_action": "Usethe vssat addldapdomaincommandtoconfigure",
        "full_action": "Usethe vssat addldapdomaincommandtoconfigure\ntheLDAPdomain.Formoreinformation,refertotheNetBackupCommands\nReferenceGuide."
    },
    "8051": {
        "code": 8051,
        "desc": "FULLrecoverybackupnotfound.",
        "first_action": "Youmuststartorscheduleafullbackupfirstandthenan",
        "full_action": "Youmuststartorscheduleafullbackupfirstandthenan\nincrementalbackupcanberunorscheduled.Afterthisincrementalbackup,the\nimagecanberecovered."
    },
    "8053": {
        "code": 8053,
        "desc": "Assettypeforrecoveryobjectdoesnotmatchwithscenariotype.",
        "first_action": "Setthevalueof assetTypeto INSTANCEinthepayload.",
        "full_action": "Setthevalueof assetTypeto INSTANCEinthepayload."
    },
    "8054": {
        "code": 8054,
        "desc": "Unknownhostserver.",
        "first_action": "VerifythatthetargethostisavalidNetBackupclienthost.",
        "full_action": "VerifythatthetargethostisavalidNetBackupclienthost."
    },
    "8055": {
        "code": 8055,
        "desc": "Errorwhilerenamingfile.",
        "first_action": "Verifythatthepaththatisprovideddoesn'tcontainany",
        "full_action": "Verifythatthepaththatisprovideddoesn'tcontainany\nnon-ASCIIcharacters.\nIfyouneedtocontactCohesityTechnicalSupport,youmusthavethetarlogfrom\ntherecoveryhost."
    },
    "8056": {
        "code": 8056,
        "desc": "Databasenameisinvalidinputforinstancerecovery.",
        "first_action": "Removethedatabasenamefrompayload.",
        "full_action": "Removethedatabasenamefrompayload."
    },
    "8100": {
        "code": 8100,
        "desc": "ThevCloudorganizationnamecannotbeblank.",
        "first_action": "VerifythatthevCloudorganizationnameisadded.Retry",
        "full_action": "VerifythatthevCloudorganizationnameisadded.Retry\ntheoperationandiftheissuepersists,visitsupport.veritas.com.TheCohesity\nTechnicalSupportwebsitesiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "8101": {
        "code": 8101,
        "desc": "ThevCloudorganizationvirtualdatacenternamecannotbeblank.",
        "first_action": "VerifythatthevCloudorganizationvirtualdatacentername",
        "full_action": "VerifythatthevCloudorganizationvirtualdatacentername\nisadded.Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.\nTheCohesityTechnicalSupportwebsitesiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "8102": {
        "code": 8102,
        "desc": "ThevCloudvAppnamecannotbeblank.",
        "first_action": "VerifythatthevCloudvAppnameisadded.Retrythe",
        "full_action": "VerifythatthevCloudvAppnameisadded.Retrythe\noperationandiftheissuepersists,visitsupport.veritas.com.TheCohesityTechnical\nSupportwebsitesiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "8103": {
        "code": 8103,
        "desc": "ThevCloudcatalognamecannotbeblank.",
        "first_action": "VerifythatthevCloudcatalognameisadded.Retrythe",
        "full_action": "VerifythatthevCloudcatalognameisadded.Retrythe\noperationandiftheissuepersists,visitsupport.veritas.com.TheCohesityTechnical\nSupportwebsitesiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "8104": {
        "code": 8104,
        "desc": "ThevCloudcatalogvApptemplatenamecannotbeblank.",
        "first_action": "VerifythatthevCloudcatalogvApptemplatenameis",
        "full_action": "VerifythatthevCloudcatalogvApptemplatenameis\nadded.Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportwebsitesiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "8105": {
        "code": 8105,
        "desc": "Specifyavalidvaluefortherecoveryfailurestrategy.",
        "first_action": "Providethevalidvaluesofrecoveryfailurestrategytype",
        "full_action": "Providethevalidvaluesofrecoveryfailurestrategytype\nas Fail Fast, Proceed Ahead,or Retry."
    },
    "8106": {
        "code": 8106,
        "desc": "Specifyavalidvaluefortheretrycount.",
        "first_action": "Provideavalidretrycountwhenthe Retrystrategytype",
        "full_action": "Provideavalidretrycountwhenthe Retrystrategytype\nisselected.Thevalid Retrycountrangeis2to5."
    },
    "8107": {
        "code": 8107,
        "desc": "TherecoveryfailurestrategyfeatureisdisabledontheKubernetes workload.",
        "first_action": "EnablethefeaturetoggleforAIR,duplication,andthe",
        "full_action": "EnablethefeaturetoggleforAIR,duplication,andthe\nrestorefailurestrategy."
    },
    "8200": {
        "code": 8200,
        "desc": "KMIPinternalerror.",
        "first_action": "Reviewthenbkmiputillegacylogstohelpfindthecause",
        "full_action": "Reviewthenbkmiputillegacylogstohelpfindthecause\noftheissue.Iftheissuepersists,visittheCohesityTechnicalSupportwebsite.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue."
    },
    "8201": {
        "code": 8201,
        "desc": "FailedtoconnecttotheexternalKMSserver.",
        "first_action": "TheexternalKMSservernameortheIPaddressmight",
        "full_action": "TheexternalKMSservernameortheIPaddressmight\nbewrong.Checkthenetworkconnectivitybetweenthemasterserverandthe\nexternalKMSserver."
    },
    "8203": {
        "code": 8203,
        "desc": "FailedtoinitializeSSLcontexttoconnecttotheexternalKMSserver.",
        "first_action": "Checkforanymismatchbetweenprivatekeyand",
        "full_action": "Checkforanymismatchbetweenprivatekeyand\ncertificate.Checkforanyoutofmemoryerror."
    },
    "8204": {
        "code": 8204,
        "desc": "FailedtoestablishSSLconnectionwiththeexternalKMSserver.",
        "first_action": "Reviewthecredentials(privatekey,certificate,CA",
        "full_action": "Reviewthecredentials(privatekey,certificate,CA\ncertificate,passphraseforprivatekey)thatareusedtoconnecttoEKMSserver."
    },
    "8205": {
        "code": 8205,
        "desc": "FailedtoestablishSSLconnectionwiththeexternalKMSserverbecause theconnectiontimesout.",
        "first_action": "Increasetheconnectiontime-outvalue.",
        "full_action": "Increasetheconnectiontime-outvalue."
    },
    "8207": {
        "code": 8207,
        "desc": "TheKMIPrequesttoexternalKMSserverfailed.",
        "first_action": "Checktheconnectionwiththeserver.",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ Checktheconnectionwiththeserver.\n■ Checktheoperationbyrunningthe nbkmiputilcommand."
    },
    "8208": {
        "code": 8208,
        "desc": "TheKMIPrequesttoexternalKMSserverhastimedout.",
        "first_action": "Increasetherequesttime-outvalue.Checktheserver",
        "full_action": "Increasetherequesttime-outvalue.Checktheserver\nresponseusingEKMSCLIoranyothernetworktool."
    },
    "8209": {
        "code": 8209,
        "desc": "TheKMIPitemcannotbefound.",
        "first_action": "CheckwhethertheKMIPitemispresentontheEKMS",
        "full_action": "CheckwhethertheKMIPitemispresentontheEKMS\nserverusingEKMSCLIoranyothernetworktool."
    },
    "8211": {
        "code": 8211,
        "desc": "SSLverificationfailedduetohostnamemismatch.",
        "first_action": "CheckthattheconnectinghostnameexistsintheKMS",
        "full_action": "CheckthattheconnectinghostnameexistsintheKMS\nservercertificate SANor CNfield.Ifthehostnamedoesnotexist,fixtheserver\ncertificateorbypassthepeerhostvalidationbysettingthe EKMS_VERIFY_HOST=0\nflaginthe bp.conffile."
    },
    "8212": {
        "code": 8212,
        "desc": "SSLverificationfailedduetoIPaddressmismatch.",
        "first_action": "CheckthattheconnectinghostnameIPaddressexists",
        "full_action": "CheckthattheconnectinghostnameIPaddressexists\nintheKMSservercertificate SANor CNfield.IfthehostnameIPaddressdoesnot\nexist,fixtheservercertificateorbypassthepeerhostvalidationbysettingthe\nEKMS_VERIFY_HOST=0flaginthe bp.conffile."
    },
    "8216": {
        "code": 8216,
        "desc": "TheKMIPversionisnotsupported.",
        "first_action": "TheKMIPserverandtheclientaremismatchedinthe",
        "full_action": "TheKMIPserverandtheclientaremismatchedinthe\nKMIPprotocolversion.RefertotheCohesitySoftwareCompatibilityListorthe\nNetBackupSecurityandEncryptionGuideforsupportedKMIPversions."
    },
    "8217": {
        "code": 8217,
        "desc": "ErrorwasencounteredatexternalKMSserverwhiletheoperationwas performed.",
        "first_action": "PerformthesameoperationthroughEKMSCLIorany",
        "full_action": "PerformthesameoperationthroughEKMSCLIorany\nothernetworktool."
    },
    "8220": {
        "code": 8220,
        "desc": "Thepermissionisdenied.",
        "first_action": "ReviewuserpermissionsattheEKMSserverwhose",
        "full_action": "ReviewuserpermissionsattheEKMSserverwhose\ncertificateisusedtoconnecttoEKMSserver."
    },
    "8221": {
        "code": 8221,
        "desc": "TheKMIPobjectisarchived.",
        "first_action": "TheKMIPobjectmustberecoveredfromthearchive",
        "full_action": "TheKMIPobjectmustberecoveredfromthearchive\nbeforetheoperationisperformedusingtheEKMSservertool."
    },
    "8224": {
        "code": 8224,
        "desc": "NetBackupdoesnotsupportanyoftheKMIPversionsthattheexternal KMSserversupports.",
        "first_action": "CheckiftheexternalKMSserversupportsanyofthe",
        "full_action": "CheckiftheexternalKMSserversupportsanyofthe\nNetBackupsupportedKMIPversionsandchangetheexternalKMSserversetting\ntouseit."
    },
    "8226": {
        "code": 8226,
        "desc": "TheKMIPoperationisnotattempted.",
        "first_action": "Debugortroubleshootthepre-requisiteoperationand",
        "full_action": "Debugortroubleshootthepre-requisiteoperationand\nthentryagain."
    },
    "8227": {
        "code": 8227,
        "desc": "NoNetBackupkeysarefound.",
        "first_action": "ChecktheEKMSserverwhetheranykeyisdefinedwith",
        "full_action": "ChecktheEKMSserverwhetheranykeyisdefinedwith\ncustomattributex-application=NetBackuptoqualifyasNetBackup(casesensitive)\nkey.Reviewuserpermissionsandverifythattheuserhasthepermissiontolocate\nkeysaspertheirprivileges."
    },
    "8228": {
        "code": 8228,
        "desc": "FailedtoperformCRLcheck.",
        "first_action": "VerifythattheCRLandtheEKMSservercertificatesarefromthesameCA.",
        "full_action": "Checkforfollowingthingsasappropriate:\n■ VerifythattheCRLandtheEKMSservercertificatesarefromthesameCA.\n■ Verifythatthe ECA_CRL_PATHissetintheNetBackupconfiguration.Ifthepath\nexists,confirmthatishasEKMSservercertificateCRLs.\n■ IfECA_CRL_PATHisnotset,verifythattheEKMSservercertificatehasCDP\ndefined.\n■ IftheCDPisdefined,verifythattheCDPserverisreachable.\n■ IfCDPserverisreachable,thenverifythatthedownloadervnetdserviceisup\nandrunning.\n■ IfCRLchecklevelisnotdefinedatthetimeofKMSconfigurationthenthedefault\nCRLchecklevelis LEAF."
    },
    "8229": {
        "code": 8229,
        "desc": "TheexternalKMSservercertificateisrevoked.",
        "first_action": "UsetheunrevokedcertificatefortheEKMSserverorthe",
        "full_action": "UsetheunrevokedcertificatefortheEKMSserverorthe\nCRLcheckcanbedisabled."
    },
    "8234": {
        "code": 8234,
        "desc": "FailedtosetcertificateintheSSLcontext.",
        "first_action": "UseaPEMencodedcertificate.",
        "full_action": "UseaPEMencodedcertificate."
    },
    "8235": {
        "code": 8235,
        "desc": "FailedtosetCAcertificatesintheSSLcontext.",
        "first_action": "UsePEMencodedCAcertificates.",
        "full_action": "UsePEMencodedCAcertificates."
    },
    "8236": {
        "code": 8236,
        "desc": "FailedtosetprivatekeyintheSSLcontext.",
        "first_action": "UseaPEMencodedprivatekey.Verifythekeymatches",
        "full_action": "UseaPEMencodedprivatekey.Verifythekeymatches\nwiththeprovidedcertificatebyusingthe opensslutility."
    },
    "8237": {
        "code": 8237,
        "desc": "ThekeysthatwereretrievedfromtheexternalKMSserverarenotusable forencryption.",
        "first_action": "SettheCryptographicUsagemaskofthekeyforencryption.",
        "full_action": "Performthefollowingasappropriate:\n■ SettheCryptographicUsagemaskofthekeyforencryption.\n■ CorrecttheProcessStartdate.\n■ CorrecttheProtectStopdate.\n■ CheckifthetimeandordatedoesnotmatchbetweentheNetBackupmaster\nserverandtheexternalKMSserver.Iftheydonotmatch,correctthetimeand\nordate."
    },
    "8238": {
        "code": 8238,
        "desc": "ThekeysthatwereretrievedfromtheexternalKMSserverarenotusable fordecryption.",
        "first_action": "SettheCryptographicUsagemaskofthekeyfordecryption.",
        "full_action": "Performthefollowingasappropriate:\n■ SettheCryptographicUsagemaskofthekeyfordecryption.\n■ CorrecttheProcessStartdate.\n■ CheckifthetimeandordatedoesnotmatchbetweentheNetBackupmaster\nserverandtheexternalKMSserver.Iftheydonotmatch,correctthetimeand\nordate.\n■ SettheflagEKMS_DISABLE_KEY_USAGE_CHECK=1inbp.conftobypasskeyusage\ncheck."
    },
    "8240": {
        "code": 8240,
        "desc": "TheKMIPobjectalreadyexists.",
        "first_action": "TheKMIPobjectmustbeprovidedwithauniquename",
        "full_action": "TheKMIPobjectmustbeprovidedwithauniquename\nwhentheobjectiscreated."
    },
    "8250": {
        "code": 8250,
        "desc": "CannotcreatetheNetBackupjob.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8251": {
        "code": 8251,
        "desc": "FailedtoupdateNetBackupjob.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8252": {
        "code": 8252,
        "desc": "Unsupportedpolicytype.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8253": {
        "code": 8253,
        "desc": "Cannotrestoretherequestedresource.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8300": {
        "code": 8300,
        "desc": "Theglobaldata-in-transitencryptionisenforcedintheNetBackupdomain, butitcannotbeenabledastheclientorthebackuphostversionisolderthan9.1.",
        "first_action": "UpgradetheNetBackupclientorthebackuphosttoaversionthatsupports",
        "full_action": "Performthefollowingasappropriate:\n■ UpgradetheNetBackupclientorthebackuphosttoaversionthatsupports\ndata-in-transitencryption.\n■ Contactyoursecurityadministratorandchangethedata-in-transitencryption\nglobalsettingto PREFERRED_ONor PREFERRED_OFF.\nNotethatthedata-in-transitencryptionisdisabledduringcommunicationwith\nhostsrunningaversionolderthan9.1.\nFormoreinformation,refertotheConfiguring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8301": {
        "code": 8301,
        "desc": "Theglobaldata-in-transitencryptionisenforcedintheNetBackupdomain, butitcannotbeenabledasthemediaserverversionisolderthan9.1.",
        "first_action": "UpgradetheNetBackupmediaservertoaversionthatsupportsdata-in-transit",
        "full_action": "Performoneofthefollowingasappropriate:\n■ UpgradetheNetBackupmediaservertoaversionthatsupportsdata-in-transit\nencryption.\n■ Changetheconfigurationtoselectthemediaserverwhichsupportsdata-in-transit\nencryptionforperformingtheNetBackupoperations.\n■ Contactyoursecurityadministratorandchangethedata-in-transitencryption\nglobalsettingto PREFERRED_ONor PREFERRED_OFF.\nNotethatdata-in-transitencryptionisdisabledduringcommunicationwithhosts\nhavingaversionolderthan9.1.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8302": {
        "code": 8302,
        "desc": "Thedata-in-transitencryptionattributeofthebackupimagecannotbe updated.",
        "first_action": "1. Ensurethatthe bpdbmserviceisrunningontheprimaryserverandthereis",
        "full_action": "Performthefollowing:\n1. Ensurethatthe bpdbmserviceisrunningontheprimaryserverandthereis\nconnectivitybetweenthemediaserverandtheprimaryserver.\n2. Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue.IfyoudocontactCohesityTechnicalSupport,youneed\ntohavethemediaserver bpbrmlogsavailabletohelptroubleshoottheissue."
    },
    "8303": {
        "code": 8303,
        "desc": "Thedata-in-transitencryptionattributeofthejobcannotbeupdated.",
        "first_action": "1. Ensurethatthe bpjobdserviceisrunningontheprimaryserverandthereis",
        "full_action": "Performthefollowing:\n1. Ensurethatthe bpjobdserviceisrunningontheprimaryserverandthereis\nconnectivitybetweenthemediaserverandtheprimaryserver.\n2. Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue.IfyoudocontactCohesityTechnicalSupport,youneed\ntohavethemediaserverandtheprimaryserverlogsavailabletohelp\ntroubleshoottheissue."
    },
    "8304": {
        "code": 8304,
        "desc": "Theglobaldata-in-transitencryptionsettingcannotbefetched.",
        "first_action": "1. Ensurethatthe bpcdserviceisrunningontheprimaryserver.",
        "full_action": "Performthefollowing:\n1. Ensurethatthe bpcdserviceisrunningontheprimaryserver.\n2. Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue.IfyoudocontactCohesityTechnicalSupport,youneed\ntohavethefollowingprimaryserverlogsavailabletohelptroubleshootthe\nissue:\n■ nbwebservice\n■ nbjm\n■ bprd\n■ bpcd"
    },
    "8305": {
        "code": 8305,
        "desc": "Thedata-in-transitencryptionsettingoftheclientcannotbefetched. 988NetBackupstatuscodes NetBackup status codes",
        "first_action": "1. Ensure bpcdserviceisrunningontheclient.",
        "full_action": "Performthefollowing:\n1. Ensure bpcdserviceisrunningontheclient.\n2. Retrytheoperationandiftheissuepersists,visitsupport.veritas.com.The\nCohesityTechnicalSupportwebsiteoffersadditionalinformationtohelpyou\ntroubleshootthisissue.IfyoudocontactCohesityTechnicalSupport,youneed\ntohavethemediaserver bpbrmandtheclient bpcdlogsavailabletohelp\ntroubleshoottheissue."
    },
    "8306": {
        "code": 8306,
        "desc": "Thedata-in-transitencryption(DTE)modeofthebackupimageisset to On,thereforeNetBackuptriestoencryptthedatabutthemediaserverversion isolderthan9.1.",
        "first_action": "1. UpgradetheNetBackupmediaservertoaversionthatsupportsdata-in-transit",
        "full_action": "Performoneofthefollowingasappropriate:\n1. UpgradetheNetBackupmediaservertoaversionthatsupportsdata-in-transit\nencryption.\n2. Changetheconfigurationtoselectthemediaserverwhichsupports\ndata-in-transitencryptionforperformingNetBackupoperations.\n3. Changethedata-in-transitencryption(DTE)modeofthegivenbackupimage\nto Offusingthefollowingcommand:\nbpimage -update -image_dtemode Off -id <backup_id>\n4. Set DTE_IGNORE_IMAGE_MODE = WHERE_UNSUPPORTEDintheNetBackup\nconfigurationfileoftheprimaryserverorthemediaserver.\nForoption3andoption4,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8307": {
        "code": 8307,
        "desc": "Theglobaldata-in-transitencryption(DTE)isenforcedintheNetBackup domain,buttheDTEsettingisdisabledontheclientorthebackuphost.",
        "first_action": "Ifdata-in-transitistobeenforcedforaclientorabackuphost,thenenable",
        "full_action": "Performoneofthefollowingasappropriate:\n■ Ifdata-in-transitistobeenforcedforaclientorabackuphost,thenenable\ndata-in-transitencryptionforthatclientorabackuphost.Enableencryptionby\nsettingthe DTE_CLIENT_MODEoptioninthe bp.confconfigurationfileto On.\n■ Ifdata-in-transitencryptionistobeoffforaparticularclientorabackuphost,\nperformthefollowing:\n■ Setthedata-in-transitencryptionofthedomainto PREFERRED_ON.\nForoption2,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8308": {
        "code": 8308,
        "desc": "Thedata-in-transitencryption(DTE)modeofthebackupimageisset to On,thereforeNetBackuptriestoencryptthedatabuttheclientversionisolder than9.1.",
        "first_action": "1. UpgradetheNetBackupclienttoaversionthatsupportsdata-in-transit",
        "full_action": "Performoneofthefollowingasappropriate:\n1. UpgradetheNetBackupclienttoaversionthatsupportsdata-in-transit\nencryption.\n2. Changethedata-in-transitencryption(DTE)modeofthegivenbackupimage\nto Offusingthefollowingcommand:\nbpimage -update -image_dtemode Off -id <backup_id>\n3. Set DTE_IGNORE_IMAGE_MODE = WHERE_UNSUPPORTEDintheNetBackup\nconfigurationfileoftheprimaryserver.\nForoption2andoption3,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8310": {
        "code": 8310,
        "desc": "Thedata-in-transitencryption(DTE)settingisenabledontheclient,but isdisabledonthemediaserver.",
        "first_action": "1. ChangetheNetBackupconfigurationtoselectthemediaserverwhichsupports",
        "full_action": "Performoneofthefollowingasappropriate:\n1. ChangetheNetBackupconfigurationtoselectthemediaserverwhichsupports\ndata-in-transitencryptionforperformingtheNetBackupoperation.\n2. Themediaserverthathandlesthegivenoperationneedstohavethe\ndata-in-transitencryptionsettingenabled.ChangethemediaserverDTEsetting\nofthegivenmediaserverto onusingthefollowingcommand:\nnbseccmd -setsecurityconfig -dtemediamode on -mediaserver <media_server_name>\n3. IfthemediaserverthathandlestheNetBackupoperationneedstohave\ndata-in-transitencryptiondisabled,ensurethatthefollowingconfigurationsare\nset:\n■ TheglobalDTEmodeshouldbeeither PREFERRED_OFFor PREFERRED_ON.\n■ TheDTEclientmodesettingneedstobeeither OFFor AUTOMATIC.\nForoption3,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8311": {
        "code": 8311,
        "desc": "Theglobaldata-in-transitencryption(DTE)isenforcedintheNetBackup domain,buttheDTEsettingisdisabledonthemediaserver.",
        "first_action": "1. ChangetheNetBackupconfigurationtoselectthemediaserverwhichsupports",
        "full_action": "Performoneofthefollowingasappropriate:\n1. ChangetheNetBackupconfigurationtoselectthemediaserverwhichsupports\ndata-in-transitencryptionforperformingtheNetBackupoperation.\n2. Themediaserverthathandlesthesecondaryoperationneedstohavethe\ndata-in-transitencryptionsettingenabled.ChangethemediaserverDTEsetting\nofthegivenmediaserverto onusingthefollowingcommand:\nnbseccmd -setsecurityconfig -dtemediamode on -mediaserver <media_server_name>\n3. IfthemediaserverthathandlestheNetBackupoperationneedstohave\ndata-in-transitencryptiondisabled,ensurethatthefollowingconfigurationsare\nset:\n■ TheglobalDTEmodeshouldbeeither PREFERRED_OFFor PREFERRED_ON.\n■ TheDTEclientmodesettingneedstobeeither OFFor AUTOMATIC.\nForoption3,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8312": {
        "code": 8312,
        "desc": "Thedata-in-transitencryption(DTE)modeofthebackupimageisset to On,buttheDTEsettingisdisabledonthemediaserver. 992NetBackupstatuscodes NetBackup status codes",
        "first_action": "1. ChangetheNetBackupconfigurationtoselectthemediaserverwhichsupports",
        "full_action": "Performoneofthefollowingasappropriate:\n1. ChangetheNetBackupconfigurationtoselectthemediaserverwhichsupports\ndata-in-transitencryptionforperformingtheNetBackupoperations.\n2. Themediaserverthathandlesthesecondaryoperationneedstohavethe\ndata-in-transitencryptionsettingenabled.ChangethemediaserverDTEsetting\nofthegivenmediaserverto onusingthefollowingcommand:\nnbseccmd -setsecurityconfig -dtemediamode on\n-mediaserver <media_server_name>\n3. Ifthemediaserverthathandlesthebackupneedstohavedata-in-transit\nencryptiondisabled,changethedata-in-transitencryption(DTE)modeofthe\nbackupimageto Offusingthefollowingcommand:\nbpimage -update -image_dtemode Off -id <backup_id>\nNote:Thisoptionisnotapplicableforimportphase1.\n4. SetDTE_IGNORE_IMAGE_MODE = ALWAYSintheNetBackupconfigurationfileof\ntheprimaryserverormediaserver(forimportphase1).\nForoption3andoption4,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8313": {
        "code": 8313,
        "desc": "Thedata-in-transitencryption(DTE)modeofthebackupimageisset to On,buttheDTEsettingisdisabledontheclient.",
        "first_action": "1. Ifdata-in-transitistobeenforcedfortheclient,thenenabledata-in-transit",
        "full_action": "Performoneofthefollowingasappropriate:\n1. Ifdata-in-transitistobeenforcedfortheclient,thenenabledata-in-transit\nencryptionforthatclientbysettingtheDTE_CLIENT_MODEoptioninthebp.conf\nconfigurationfileto On.\n2. Ifdata-in-transitistobeofffortheparticularclientthenchangethe\ndata-in-transitencryption(DTE)modeofthebackupimageto Offusingthe\nfollowingcommand:\nbpimage -update -image_dtemode Off -id <backup_id>\n3. SetDTE_IGNORE_IMAGE_MODE = ALWAYSintheNetBackupconfigurationfileof\ntheprimaryserver.\nForoption2andoption3,DTEisdisabledwhilethejobisperformed.\nFormoreinformation,refertothe Configuring data-in-transit encryptionsectionin\ntheNetBackupSecurityandEncryptionGuide."
    },
    "8314": {
        "code": 8314,
        "desc": "Themediaisnotyetreadyforthebackupoperation.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8315": {
        "code": 8315,
        "desc": "Themediaserverhasnotcompletedthebackupoperation.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8316": {
        "code": 8316,
        "desc": "Failedtoretrievethepre-sharedkeywhichisrequiredforTLS communication.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8350": {
        "code": 8350,
        "desc": "Thebackupjobfailed.Theprotectionplanisconfiguredtofailpartially successfulbackups.",
        "first_action": "Reviewthejobdetailstoseetheresourcesthatfail.Ifyou",
        "full_action": "Reviewthejobdetailstoseetheresourcesthatfail.Ifyou\nwanttoretainabackupwiththefailedresources,considerdisablingthisfeature.\nInthe Backup optionstab,whileconfiguringaprotectionplan,cleartheoption:\nFail a backup job, if any of the resources fail to get protected"
    },
    "8351": {
        "code": 8351,
        "desc": "KubernetesOperatorServiceisdown.",
        "first_action": "Toverifythestatusofthedeployment,runthe",
        "full_action": "Toverifythestatusofthedeployment,runthe\ncommand:helm list -n <namespace in which you have deployed the K8s\nNB operator>\nMakesurethattheKubernetesNetBackupoperatorisdeployedinthecluster."
    },
    "8352": {
        "code": 8352,
        "desc": "Theassetgroupdoesn’thavevalidclusters.",
        "first_action": "Torunthebackup,selectanassetgroupwithavalid",
        "full_action": "Torunthebackup,selectanassetgroupwithavalid\nclusteroraclusterthatisnotdeleted."
    },
    "8401": {
        "code": 8401,
        "desc": "Errorincreatingthe service <service-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandensurethatitmeetstheexpected\nprerequisites.RefertotheNetBackupDeploymentonAzureKubernetesCluster\n(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/\n■ IfyoudeployNetBackuponAzureKubernetesClusterforthefirsttime,youcan\ndeletetheenvironmentCRusingthefollowingcommand:\n■ kubectl delete -f <environment.yaml>andrecreateitagain kubectl\napply -f <environment.yaml>\nTheNetBackupenvironmentanditsresourcesaredeletedandrecreatedagain."
    },
    "8402": {
        "code": 8402,
        "desc": "Errorinfetchingthe service <service-name>fromthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>. 996NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkiftheserviceiscreatedinthegiven namespaceusingthefollowing\ncommand:\nkubectl get service <service-name> -n <namespace>\n■ ChecktheKubernetesdocumentationfor service\ndetails:https://kubernetes.io/docs/concepts/services-networking/service/"
    },
    "8403": {
        "code": 8403,
        "desc": "Errorincreatingthe service <service-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>becausethe serviceisalreadyavailableinthenamespacewithanunexpectedlabel.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheserviceusingthefollowingcommand:\nkubectl delete service <service-name> -n <namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ RefertotheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/"
    },
    "8404": {
        "code": 8404,
        "desc": "Errorincreatingthe service <service-name>inthe namespace <namespace>forthePrimaryServer <PrimaryServer-name>becausetheservice isalreadyavailableinthe namespacewithanunexpectedselector.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<operator-namespace>\n■ Deletethe serviceusingthefollowingcommand:\nkubectl delete service <service-name> -n <namespace>\nTheNetBackupoperatorrecreatestheservice.\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/"
    },
    "8405": {
        "code": 8405,
        "desc": "Errorincreatingthe ConfigMap <ConfigMap-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor ConfigMapdetails:\nhttps://kubernetes.io/docs/concepts/configuration/configmap/\n■ IfyoudeployNetBackuponAzureKubernetesClusterforthefirsttime,youcan\ndeletetheenvironmentCRusingthefollowingcommand:\n■ kubectl delete -f <environment.yaml>andrecreateitagain kubectl\napply -f <environment.yaml>\nTheNetBackupenvironmentanditsresourcesaredeletedandrecreated\nagain."
    },
    "8406": {
        "code": 8406,
        "desc": "Errorinfetchingthe ConfigMap <ConfigMap-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\n“”.\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkif ConfigMapisavailableingivennamespaceusingthefollowing\ncommand:\nkubectl get configmap <configmap-name> -n <namespace>\n■ ChecktheKubernetesdocumentationfor ConfigMapdetails:\nhttps://kubernetes.io/docs/concepts/configuration/configmap/"
    },
    "8407": {
        "code": 8407,
        "desc": "Errorincreatingthe ConfigMap <ConfigMap-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>becausethe ConfigMapisalreadypresentinthenamespace.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheexisting ConfigMapwiththesamenameinthe namespace."
    },
    "8408": {
        "code": 8408,
        "desc": "ErrorincreatingPVC <PVC-name>inthenamespace <namespace-name> forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Checkif storageClassNameand PVCstoragecapacityarecorrectintheCR\nYAML.If PVCisalreadyavailableinthe namespacewiththesamename,use\ncommand kubectl get pvc <pvc-name> -n <namespace>toverifystorage\ncapacity.Thestoragecapacitymustbegreaterthanorequaltothestorage\ncapacitythatismentionedintheCRspec.\n■ CheckifthestorageClassNameprovidedinCRisavailableintheclusterusing\nfollowingcommand:\nkubectl get storageclass\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor PVCdetails:\nhttps://kubernetes.io/docs/concepts/storage/persistent-volumes/"
    },
    "8409": {
        "code": 8409,
        "desc": "Errorinfetchingthe PVC <PVC-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Checkifthe PVCisavailablein namespaceusingthefollowingcommand:\nkubectl get pvc <pvc-name> -n <namespace>\nIfthePVCisnotavailable,applytheenvironmentYAMLagainusingthefollowing\ncommand:\nkubectl apply -f <environment.yaml>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor PVCdetails:\nhttps://kubernetes.io/docs/concepts/storage/persistent-volumes/"
    },
    "8410": {
        "code": 8410,
        "desc": "ErrorinupdatingPVC <PVC-name>inthenamespace <namespace-name> forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ EnsurethenewPVCstoragecapacitythatismentionedintheCRisgreaterthan\ncurrentstoragecapacity.Youcannotshrinkthecapacity.Inthiscase,update\ntheCRYAMLwithcorrectsizeandapplytheCRYAMLagainusingthefollowing\ncommand:\nkubectl apply -f <environment.yaml>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor PVCdetails:\nhttps://kubernetes.io/docs/concepts/storage/persistent-volumes/"
    },
    "8411": {
        "code": 8411,
        "desc": "Errorincreatingthe StatefulSet <sts-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:“",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:“\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/\n■ Checkiftherequired secretsarepresentinthe namespace."
    },
    "8412": {
        "code": 8412,
        "desc": "Errorinfetchingthe StatefulSet <sts-name>fromthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/\n■ IfyoudeployNetBackuponAzureKubernetesClusterforthefirsttime,youcan\ndeletetheenvironmentCRusingthefollowingcommand:\nkubectl delete -f <environment.yaml>andrecreateitagainkubectl apply\n-f <environment.yaml>\nTheNetBackupenvironmentanditsresourcesaredeletedandrecreatedagain."
    },
    "8413": {
        "code": 8413,
        "desc": "Errorincreatingthe StatefulSet <sts-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>becausethe StatefulSetisalreadyavailableinthe namespacewithanunexpectedlabel.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheexisting statefulsetusingthefollowingcommand:\nkubectl delete statefulset <statefulset-name> -n <namespace>\nTheoperatorrecreatesthe statefulset.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/"
    },
    "8414": {
        "code": 8414,
        "desc": "Errorincreatingthe StatefulSet <sts-name>inthe namespace <namespace-name>forthe PrimaryServer <PrimaryServer-name>becausethe StatefulSetisalreadyavailableinthe namespacewithanunexpectedselector.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<operator-namespace>\n■ Deletetheexisting statefulsetusingthefollowingcommand:“.\nkubectl delete statefulset <statefulset-name> -n <namespace>\nTheoperatorrecreatesthe statefulset.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/"
    },
    "8415": {
        "code": 8415,
        "desc": "Errorincreatingthe service <service-name>inthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/\n■ Iftheissuestilldoesn’tresolve,performthefollowingsteps:\nEdittheenvironmentCRanddecrementthemediaserverreplicas.Change\nthereplicacountinthemediasectionwiththelastsuccessfulcountforwhich\n■\ntheloadbalancerservicewascreatedforthemediareplicas.Then,apply\nthechangesusingthefollowingcommand:\nkubectl apply -f <environment.yaml>\n■ Forexample:Themediareplicacountissettothreeandservicesare\nsuccessfullycreatedforonlytwomediaserversreplicas.However,there\nisanerrorincreatingserviceforthethirdmediaserver.Youmustchange\nthereplicacounttotwo.\n■ Ifthereisanerrorincreatingserviceforthefirstmediareplica,change\nthereplicacountto0.\n■ Verifyifthemediareplicaservicesaredecrementedasperprovidedreplica\ncountusingthefollowingcommand:\nkubectl get service <service-name> -n <namespace>\n■ EdittheenvironmentCRandincrementmediareplicacountbacktothe\noriginalcountandapplythechanges.Verifyiftheserviceisnowcreatedfor\nrespectivemediaserver."
    },
    "8416": {
        "code": 8416,
        "desc": "Errorinfetchingthe service <service-name>fromthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkifserviceisavailableingivennamespaceusingthefollowingcommand:\nkubectl get service <service-name> -n <namespace>\n■ ChecktheKubernetesdocumentationforservicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/"
    },
    "8417": {
        "code": 8417,
        "desc": "Service <service-name>alreadyavailableinthe namespace <namespace>forthe MediaServer <MediaServer-name>withunexpectedlabels.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheserviceusingthefollowingcommand:\nkubectl delete service <service-name> -n <namespace>\nTheoperatorrecreatesthe service.\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/"
    },
    "8418": {
        "code": 8418,
        "desc": "Service <service-name>alreadyavailableinthe namespace <namespace>fortheMediaServer <MediaServer-name>withunexpectedselectors.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheserviceusingthefollowingcommand:\nkubectl delete service <service-name> -n <namespace>\nTheoperatorrecreatesthe service.\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/"
    },
    "8419": {
        "code": 8419,
        "desc": "Errorincreatingthe ConfigMap <ConfigMap-name>inthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor servicedetails:\nhttps://kubernetes.io/docs/concepts/services-networking/service/\n■ IfyoudeployNetBackuponAzureKubernetesClusterforthefirsttime,you\ncandeletethemediaCRbyremovingthe mediaServerssectioninthe\nenvironmentCRYAML.Youneedtosavethe mediaServerdatatoreuseit\ninnextstep.\n■ Recreatethe MediaServerCRagainbyupdatingthe environment.yaml\nwiththemediaServerssectionthatwasdeletedearlierandapplythechanges\nusingthefollowingcommand:\nkubectl apply -f <environment.yaml>\nTheNetBackupenvironmentanditsresourcesaredeletedandrecreated\nagain."
    },
    "8420": {
        "code": 8420,
        "desc": "Errorinfetchingthe ConfigMap <ConfigMap-name>inthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkif configmapisavailableinthegiven namespaceusingthefollowing\ncommand:\nkubectl get configmap <configmap-name> -n <namespace>\n■ ChecktheKubernetesdocumentationfor configmapdetails:\nhttps://kubernetes.io/docs/concepts/configuration/configmap/"
    },
    "8421": {
        "code": 8421,
        "desc": "Errorinupdatingthe ConfigMap <ConfigMap-name>inthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ ChecktheKubernetesdocumentationfor configmapdetails:\nhttps://kubernetes.io/docs/concepts/configuration/configmap/"
    },
    "8422": {
        "code": 8422,
        "desc": "ConfigMap <ConfigMap-name>isalreadyavailableinthe namespace <namespace-name>forthe MediaServer <MediaServer -name>withunexpected labels.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ ChecktheKubernetesdocumentationfor configmapdetails:\nhttps://kubernetes.io/docs/concepts/configuration/configmap/"
    },
    "8423": {
        "code": 8423,
        "desc": "Errorincreatingthe StatefulSet <sts-name>inthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterconfigurationandverifythatitmeetstheexpected\nprerequisitesforNetBackupdeployment.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/"
    },
    "8424": {
        "code": 8424,
        "desc": "Errorinfetchingthe StatefulSet <sts-name>fromthe namespace <namespace-name>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkyourclusterforissuesandverifythattheconfigurationiscorrect.Verify\nthatitmeetstheexpectedprerequisitesforNetBackupdeployment.Referto\ntheNetBackupDeploymentonAzureKubernetesCluster(AKS)Administrator’s\nGuide.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/\n■ Ifthesetupisafreshdeploymentandthebackupandtherecoveryjobsarenot\nconfigured:\n■ YoumaydeletetheCRbyremoving mediaServerssectionin\nenvironment.yaml(userneedstosavethemediaServerdatatoreuseitin\nnextstep)andapplythechangesusingthefollowingcommand:\nkubectl apply -f <environment.yaml>\n■ Recreatethe MediaServerCRagainbyupdatingthe environment.yaml\nwiththeMediaServersectionthatwasdeletedearlierandapplythechanges\nusingthefollowingcommand:\nkubectl apply -f <environment.yaml>\nTheNetBackupenvironmentanditsresourcesaredeletedandrecreated\nagain."
    },
    "8425": {
        "code": 8425,
        "desc": "Errorinupdatingthe StatefulSet <sts-name>fromthe namespace <namespace-name>forthe MediaServer <MediaServer -name>. 1010NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ CheckifthereplicacountinthemediaserversectioninenvironmentCRis\ngreaterthanthepreviouslyusedreplicacount.\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/"
    },
    "8426": {
        "code": 8426,
        "desc": "StatefulSet <Statefulset-name>alreadyavailableinthenamespace <namespace>forthe MediaServer <MediaServer>withunexpectedlabels.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheexisting statefulsetusingthefollowingcommand:\nkubectl delete statefulset <statefulset-name> -n <namespace>\nTheoperatorrecreatesthe statefulset.\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/"
    },
    "8427": {
        "code": 8427,
        "desc": "StatefulSet <Statefilset-name>alreadyavailableinthenamespace <namespace>forthe MediaServer <MediaServer>withunexpectedselectors. 1011NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Deletetheexisting statefulsetusingthefollowingcommand:\nkubectl delete statefulset <statefulset-name> -n <namespace>\n■ ChecktheKubernetesdocumentationfor statefulsetdetails:\nhttps://kubernetes.io/docs/concepts/workloads/controllers/statefulset/"
    },
    "8428": {
        "code": 8428,
        "desc": "FailedtogetaninstanceofthePrimaryservice.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Checkiftheprimaryloadbalancerserviceisavailableingivennamespaceusing\nthefollowingcommand:\nkubectl get service <service-name> -n <namespace>\n■ Checkyourclusterverifythattheconfigurationiscorrect.Verifythatitmeets\ntheexpectedprerequisitesforNetBackupdeployment.RefertotheNetBackup\nDeploymentonAzureKubernetesCluster(AKS)Administrator’sGuide."
    },
    "8429": {
        "code": 8429,
        "desc": "Failedtogettheloadbalancerservicedetailsoftheprimaryserver.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Theremightbeanissueinfetchingtheservice.VerifythatRBACpermissions\narecorrect.RefertotheNetBackupDeploymentonAzureKubernetesCluster\n(AKS)Administrator’sGuide."
    },
    "8430": {
        "code": 8430,
        "desc": "Failedtoconnecttotheprimaryserverbecausetheprimaryservermay nothavestarted.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Ensurethattheclusternetworkisconfiguredcorrectly.Theloadbalancerservice\nmaynotberoutingrequeststothepodcorrectly.\n■ Checkthe PrimaryServerpodisinthereadystate(1/1)."
    },
    "8431": {
        "code": 8431,
        "desc": "Failedtogetprimaryserver’sauthenticationsecret <secret-name>in the namespace <namespace>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Checkthattherespective secretisavailableinthe namespacewherethe\nPrimaryServerCRisdeployedusingthefollowingcommand:\nkubectl get secret <secret-name> -n <namespace>"
    },
    "8432": {
        "code": 8432,
        "desc": "FailedtogettheCAcertificatefingerprintortokenfromtheprimary server.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ ThePrimaryServercredentialsmayhaveexpired.Waitforthenextreconciler\nloop(waittimefor5minadded).\n■ Lookfortheprimaryserverpodandcheckthereadystate(1/1)ofthe\nPrimaryServerpodusingthefollowingcommand:\nkubectl get pod -n <namespace>\nIfprimarypodisnotinreadystate,checkthehealthprobeeventsusingthe\nfollowingcommand:\nkubectl describe <primary-pod-name> -n\n<netbackup-environment-namespace>\n■ Formoreinformationthatisrelatedtohealthprobes,refertotheNetBackup\nDeploymentonAzureKubernetesCluster(AKS)Administrator’sGuide."
    },
    "8433": {
        "code": 8433,
        "desc": "Errorinupdatingthe bp.confoftheprimaryserverinthe namespace <namespace>forthe MediaServer <MediaServer -name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Ensurethattheprimaryservercredentialsthatareinthesecretarenotexpired."
    },
    "8434": {
        "code": 8434,
        "desc": "OnlyoneIPcanbeprovidedintheiplistoftheCustomResourcefor aprimaryserver.",
        "first_action": "Inthe networkLoadBalanceroftheprimarysectionoftheenvironmentCR",
        "full_action": "Performthefollowingasappropriate:\n■ Inthe networkLoadBalanceroftheprimarysectionoftheenvironmentCR\nYAML,thenumberofentriesthatarementionedinthe ipListmustbeequal\nto1.\nIfnot,edittheenvironmentCRwitheitheroffollowingitemsandensurethat\nthenumberofentriesin ipListoftheprimarysectionmustbeequalto1.\n■ EdittheenvironmentCRusingfollowingcommandandsave:\nkubectl edit environments.netbackup.veritas.com\n<netbackup-environment-name> -n <environmentCR-namespace>\n■ EdittheenvironmentCRYAMLandapplythechangeusingfollowing\ncommand:\nkubectl apply -f <environment.yaml>"
    },
    "8435": {
        "code": 8435,
        "desc": "NumberofIPsprovidedinipListofCustomResourcemustnotbeless thanthereplicacount.",
        "first_action": "VerifythenumberofIPaddressesthatarementionedinthe ipListprovided",
        "full_action": "Performthefollowingasappropriate:\n■ VerifythenumberofIPaddressesthatarementionedinthe ipListprovided\ninthe networkLoadBalancerofthemediasectionintheenvironmentCR.The\nnumbermustbegreaterthanorequaltothemediareplicacountthatis\nmentionedinsamesection.\nIfnot,edittheenvironmentCRandensurethatthenumberofentriesinthe\nipListofthe mediaServerssectionisgreaterthanorequaltomediareplica\ncount.EdittheenvironmentCRwitheitherofthefollowingitems:\n■ EdittheenvironmentCRusingfollowingcommandandsave:\nkubectl edit environments.netbackup.veritas.com\n<netbackup-environment-name> -n <environmentCR-namespace>\n■ EdittheenvironmentCRYAMLandapplythechangeusingfollowing\ncommand:\nkubectl apply -f <environment.yaml>"
    },
    "8436": {
        "code": 8436,
        "desc": "ResourceNamePrefixin specofcustomresourceofthemediaserver mustnotcontainthestring primary.",
        "first_action": "Ensurethatthe resourceNamePrefixinthe mediaServerssectionofthe",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthe resourceNamePrefixinthe mediaServerssectionofthe\nenvironmentCRdoesnothavethe primarysubstring.\nIfitdoescontainthe primarysubstring,edittheenvironmentCRwitheitherof\nfollowingstepsandupdatethe resourceNamePrefixinthe mediaServers\nsection.\n■ EdittheenvironmentCRusingfollowingcommandandsave:\nkubectl edit environments.netbackup.veritas.com\n<netbackup-environment-name> -n <environmentCR-namespace>\n■ EdittheenvironmentCRYAMLandapplythechangeusingfollowing\ncommand:\nkubectl apply -f <environment.yaml>"
    },
    "8437": {
        "code": 8437,
        "desc": "ResourceNamePrefixin specofcustomresourceoftheprimaryserver mustnotcontainthestring media.",
        "first_action": "Ensurethatthe resourceNamePrefixinprimarysectionofenvironmentCR",
        "full_action": "Performthefollowingasappropriate:\n■ Ensurethatthe resourceNamePrefixinprimarysectionofenvironmentCR\ndoesnothavethe mediasubstring.\nIfnot,edittheenvironmentCRwitheitheroffollowingitemsandupdatethe\nresourceNamePrefixintheprimarysection.\n■ EdittheenvironmentCRusingfollowingcommandandsave:\nkubectl edit environments.netbackup.veritas.com\n<netbackup-environment-name> -n <environmentCR-namespace>\n■ EdittheenvironmentCRYAMLandapplythechangeusingfollowing\ncommand:\nkubectl apply -f <environment.yaml>"
    },
    "8438": {
        "code": 8438,
        "desc": "ExternalIPisnotassignedto service <service-name>.",
        "first_action": "Checktheserviceeventsforadetailedmessageusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ Checktheserviceeventsforadetailedmessageusingthefollowingcommand:\nkubectl describe <service-name> -n <namespace>\n■ TheresourcePrefixNameprovidedfortheprimaryandormediaserverssection\ninenvironmentCRYAMLmustbeunique.Ifitisnotunique,updatethe\nrespectivesectionintheYAML,deletetheenvironmentCR,andapplyitagain.\n■ VerifytheprovidedIPaddressandhostnameFQDNarealreadycreated.Also,\nverifythattheycorrectlyusedifmentionedinthe ipListunderthe\nnetworkLoadBalancerintheprimaryandthemediaserverssectioninthe\nenvironmentCRYAML.Formoredetailsrefertotheloadbalancerservice\nsectionintheNetBackupDeploymentonAzureKubernetesCluster(AKS)\nAdministrator’sGuide.\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide."
    },
    "8439": {
        "code": 8439,
        "desc": "ErrorincreatingtheJob <Config-check-job-Name>inthenamespace <namespace>forthe<Primary/Media Server> <Primary/Media Server Name>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythattheRBACpermissionsfortheJobarecorrect.RefertotheNetBackup\nDeploymentonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Ifthisissuehappenswithafreshdeployment,performthefollowing:\n■ Iftheissueisthe primaryServerCR,performthefollowing:\nDeletetheenvironmentCRusingthecommand: kubectl delete -f\n<environment.yaml>\nRedeploytheenvironmentagainusingthecommand: kubectl apply -f\n<environment.yaml>\n■ Iftheissueisthe mediaServerCR,deletetheCRbyremovingthe\nmediaServerssectioninenvironment.yaml.SavethemediaServersdata\nsomewheresothatitcanbeusedatthetimeofredeployment.Applychanges\nusingthecommand: kubectl apply -f <environment.yaml>\nAfterdeletingthe mediaServer,updatethe environment.yamlwiththe\nmediaServersdatathatwasdeletedearlier.Redeployitagainusingthe\ncommand: kubectl apply -f <environment.yaml>"
    },
    "8440": {
        "code": 8440,
        "desc": "Config-checkerfailed,ortheconfigurationrequirementswerenotmet. 1018NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Iftheconfigurationchecksfailed,fixthecheckswithavalidresolution.Forother\nConfig-checkerdetails,refertotheNetBackupDeploymentonAzureKubernetes\nCluster(AKS)Administrator’sGuide."
    },
    "8441": {
        "code": 8441,
        "desc": "FailedtogetConfig-checkerlogs.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ ChecktheConfig-checkerpodlogsformoredetailedmessageusingthefollowing\ncommand:\nkubectl logs <config-checker-pod-name> -n <operator-namespace>"
    },
    "8442": {
        "code": 8442,
        "desc": "Config-checkerexceededthetime-outlimit.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Ensurethatthenodesareavailabletoschedulethepodintheclusterwith\nrespectivelabels.\n■ Checkeventsoftheconfig-checkerpodusingthefollowingcommand:\nkubectl describe <config-checker-pod-name> -n <operator-namespace>"
    },
    "8443": {
        "code": 8443,
        "desc": "Incorrectusernameorpasswordinthe secret <secret-name>in namespace <namespace>.",
        "first_action": "Ensurethattheusernameandpasswordthatisdefined",
        "full_action": "Ensurethattheusernameandpasswordthatisdefined\ninthesecretandusedinthePrimaryServerCRaresameasthesecretusedin\nthe MediaServerCR."
    },
    "8444": {
        "code": 8444,
        "desc": "Errorincreatingthe role <custom role>inthe namespace <namespace>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ ChecktheKubernetesdocumentationfor roledocumentation:UsingRBAC\nAuthorization|Kubernetes"
    },
    "8445": {
        "code": 8445,
        "desc": "Errorinretrievingthe role <custom role>inthe namespace <namespace>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ VerifythatRBACpermissionsarecorrect.RefertotheNetBackupDeployment\nonAzureKubernetesCluster(AKS)Administrator’sGuide.\n■ Checkifroleisavailableingivennamespaceusingthefollowingcommand:\nkubectl get role <role-name> -n <namespace>\n■ ChecktheKubernetesdocumentationfor roledocumentation:UsingRBAC\nAuthorization|Kubernetes"
    },
    "8446": {
        "code": 8446,
        "desc": "InvalidformatforstaticIP address <IP-address>providedincustom resourcespecification.",
        "first_action": "EnsurethattheformatofIPaddressesspecifiedinthe primaryServersor",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethattheformatofIPaddressesspecifiedinthe primaryServersor\nmediaServerssectioninenvironmentCRarevalid.\n■ IftheformatoftheIPaddressesisnotcorrect,edittheenvironmentCRwith\neitheroffollowingstepsandupdatetheIPaddressformatintherespective\nsections.\n■ EditenvironmentCRusingthefollowingcommandandsave:\nkubectl edit environments.netbackup.veritas.com\n<netbackup-environment-name> -n <environmentCR-namespace>\n■ EdittheenvironmentCRYAMLandapplythechangeusingthefollowing\ncommand:\nkubectl apply -f <environment.yaml>"
    },
    "8453": {
        "code": 8453,
        "desc": "Errorincreatingthejob <Migration-job-Name>inthenamespace <namespace>forthe <Primary> <Primary>.",
        "first_action": "ReviewtheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator\n-n<netbackup-operator-namespace>\n■ VerifythattheRBACpermissionsforthejobarecorrect.Refertothe NetBackup\nDeployment for Azure Kubernetes Cluster (AKS) Administrator’s Guide.\n■ IftheissueiswiththeprimaryserverCR,performthefollowing:\n■ DeletetheenvironmentCRusingthecommand: kubectl delete -f\n<environment.yaml>\n■ Redeploytheenvironmentagainusingthecommand: kubectl apply -f\n<environment.yaml>\n■ Ifthisissueoccursduringdatamigration,performthefollowing:\n■ Checkthemigrationpodlogsfordetailsusingthefollowingcommand:\nkubectl logs <catalog-or-log-migration-job-name> -n\n<netbackup-environment-namespace>\n■ IftheNetBackupoperatorpodhasoneofthefollowingmessages:\nError while getting PVC for renaming.\nError while deleting old PVC.\nError while patching old PVC.\nError while renaming logs PVC.\nError while renaming catalog PVC.\nPerformthefollowingsteps:\n■ Manuallycopyorignorethefilesorcontinuewiththenextsteps.\n■ SavethePVC’svolumenameandstorageclassasfollows:\nkubectl describe pvc <azure-disk- or-files-pvc-name>\n-n <netbackup-environment-namespace>\n■ DeletetheoldAzurediskorfilesPVC,andrenamethenewAzurefiles\nPVCtotheoldAzurediskorfilesPVCnameasfollows:\nkubectl delete pvc <azure-disk-or-files-pvc-name>\n-n <netbackup-environment-namespace>\nkubectl patch pv <saved_volume_name> --type json\n-p '[{\"op\": \"remove\", \"path\": \"/spec/claimRef\"}]'\n■ EnsurethatthePVisavailableaftercompletingtheprevioussteps.\n■ CreateanewAzurefilesPVCwiththeoldPVasfollows:\napiVersion: v1\nkind: PersistentVolumeClaim\nmetadata:\nname: <old_pvc_name>\nnamespace: <old_pvc_namespace>\nspec:\naccessModes:\n- ReadWriteMany\nvolumeName: <saved_volume_name>\nstorageClassName: <saved_storage_class_name>\nresources:\nrequests:\nstorage: 100Gi #previous files size\n■ Enabletheprobes /opt/veritas/vxapp-manage/nb-health enable.\n■ Setreplicacountto1orreapply environment.yamlfileasfollows:\nkubectl scale --replicas=1 <STS name> -n\n<netbackup-environment-namespace>orreapplytheenvironment.yaml\nfile."
    },
    "8454": {
        "code": 8454,
        "desc": "Migrationfailedortheconfigurationrequirementswerenotmet.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ DeletethenewPVCwiththeAzurefilescreatedduringfaileddatamigration\nusingthefollowingcommand:\nkubectl delete pvc <pvc_name> -n <netbackup-environment-namespace>\nReapplythe environment.yamlfiletoreinitiatethedatamigration.Forother\nmigrationdetails,refertothe NetBackup Deployment for Azure Kubernetes Cluster\n(AKS) Administrator’s Guide."
    },
    "8455": {
        "code": 8455,
        "desc": "Failedtogetmigrationlogs.",
        "first_action": "ReviewtheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ReviewtheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Reviewthemigrationpodlogsformoredetailedmessageusingthefollowing\ncommand:\nkubectl logs <migration-pod-name> -n <operator-namespace>"
    },
    "8456": {
        "code": 8456,
        "desc": "Migrationexceededthetime-outlimit. 1024NetBackupstatuscodes NetBackup status codes",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ Ensurethatthenodesareavailabletoschedulethepodintheclusterwith\nrespectivelabels.\n■ Reviewtheeventsofthemigrationpodusingthefollowingcommand:\nkubectl describe <migration-pod-name> -n <operator-namespace>\n■ DeletethenewPVCwiththeAzurefilesthatthefaileddatamigrationcreates\nusingthefollowingcommand:\nkubectl delete pvc <pvc_name> -n <netbackup-environment-namespace>\nReapplythe environment.yamlfiletoreinitiatethedatamigration.Forother\nmigrationdetails,refertothe NetBackup Deployment for Azure Kubernetes Cluster\n(AKS) Administrator’s Guide."
    },
    "8459": {
        "code": 8459,
        "desc": "MigrationStatus:TransferFailed.",
        "first_action": "Checkthemigrationpodlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ Checkthemigrationpodlogsfordetailsusingthefollowingcommand:\nkubectl logs <catalog-or-log-migration-job-name> -n\n<netbackup-environment-namespace>\n■ Manuallycopyorignorethefilesorcontinuewiththenextsteps.\n■ SavethePVC’svolumenameandstorageclassasfollows:\nkubectl describe pvc <azure-disk- or-files-pvc-name>\n-n <netbackup-environment-namespace>\n■ DeletetheoldAzurediskorfilesPVC,andrenamethenewAzurefilesPVCto\ntheoldAzurediskorfilesPVCnameasfollows:\nkubectl delete pvc <azure-disk-or-files-pvc-name>\n-n <netbackup-environment-namespace>\nkubectl patch pv <saved_volume_name> --type json\n-p '[{\"op\": \"remove\", \"path\": \"/spec/claimRef\"}]'\n■ EnsurethatthePVisavailableaftercompletingtheprevioussteps.\n■ CreateanewAzurefilesPVCwiththeoldPVasfollows:\napiVersion: v1\nkind: PersistentVolumeClaim\nmetadata:\nname: <old_pvc_name>\nnamespace: <old_pvc_namespace>\nspec:\naccessModes:\n- ReadWriteMany\nvolumeName: <saved_volume_name>\nstorageClassName: <saved_storage_class_name>\nresources:\nrequests:\nstorage: 100Gi #previous files size\n■ Enabletheprobes /opt/veritas/vxapp-manage/nb-health enable.\n■ Setreplicacountto1orreapply environment.yamlfileasfollows:\nkubectl scale --replicas=1 <STS name> -n\n<netbackup-environment-namespace>orreapplytheenvironment.yamlfile."
    },
    "8460": {
        "code": 8460,
        "desc": "MigrationStatus:VerificationFailed",
        "first_action": "Checkthemigrationpodlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ Checkthemigrationpodlogsfordetailsusingthefollowingcommand:\nkubectl logs <catalog-or-log-migration-job-name> -n\n<netbackup-environment-namespace>\n■ Manuallycopyorignorethefilesorcontinuewiththenextsteps.\n■ SavethePVC’svolumenameandstorageclassasfollows:\nkubectl describe pvc <azure-disk- or-files-pvc-name>\n-n <netbackup-environment-namespace>\n■ DeletetheoldAzurediskorfilesPVC,andrenamethenewAzurefilesPVCto\ntheoldAzurediskorfilesPVCnameasfollows:\nkubectl delete pvc <azure-disk-or-files-pvc-name>\n-n <netbackup-environment-namespace>\nkubectl patch pv <saved_volume_name> --type json\n-p '[{\"op\": \"remove\", \"path\": \"/spec/claimRef\"}]'\n■ EnsurethatthePVisavailableaftercompletingtheprevioussteps.\n■ CreateanewAzurefilesPVCwiththeoldPVasfollows:\napiVersion: v1\nkind: PersistentVolumeClaim\nmetadata:\nname: <old_pvc_name>\nnamespace: <old_pvc_namespace>\nspec:\naccessModes:\n- ReadWriteMany\nvolumeName: <saved_volume_name>\nstorageClassName: <saved_storage_class_name>\nresources:\nrequests:\nstorage: 100Gi #previous files size\n■ Enabletheprobes /opt/veritas/vxapp-manage/nb-health enable.\n■ Setreplicacountto1orreapply environment.yamlfileasfollows:\nkubectl scale --replicas=1 <STS name> -n\n<netbackup-environment-namespace>orreapplytheenvironment.yamlfile."
    },
    "8469": {
        "code": 8469,
        "desc": "ErrorinrenamingthePVC <old-pvc-name>to <new-pvc-name>inthe namespace <netbackup-environment-namespace>.",
        "first_action": "ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupoperatorlogsfordetailsusingthefollowingcommand:\nkubectl logs <netbackup-operator-pod-name> netbackup-operator -n\n<netbackup-operator-namespace>\n■ CheckifthestorageClassNameprovidedinCRisavailableintheclusterusing\nfollowingcommand:\nkubectl get storageclass\n■ VerifythatRBACpermissionsarecorrect.Refertothe NetBackup Deployment\non Azure Kubernetes Cluster (AKS) Administrator’s Guide.\n■ ChecktheKubernetesdocumentationforPVCdetails.\n■ Manuallyrenameusingthefollowingsteps:\n■ SavethePVC’svolumenameandstorageclassasfollows:\nkubectl describe pvc <azure-disk- or-files-pvc-name>\n-n < netbackup-environment-namespace >\n■ DeletetheoldAzurediskorfilesPVC:\nkubectl delete pvc <azure-disk-or-files-pvc-name>\n-n <netbackup-environment-namespace>\nkubectl patch pv <saved_volume_name> --type json\n-p '[{\"op\": \"remove\", \"path\": \"/spec/claimRef\"}]'\n■ EnsurethatthePVisavailableaftercompletingtheprevioussteps.\n■ CreateanewAzurefilesPVCwiththeoldPVasfollows:\napiVersion: v1\nkind: PersistentVolumeClaim\nmetadata:\nname: <old_pvc_name>\nnamespace: <old_pvc_namespace>\nspec:\naccessModes:\n- ReadWriteMany\nvolumeName: <saved_volume_name>\nstorageClassName: <saved_storage_class_name>\nresources:\nrequests:\nstorage: 100Gi #previous files size\n■ Enabletheprobes /opt/veritas/vxapp-manage/nb-health enable.\n■ Setreplicacountto1orreapply environment.yamlfileasfollows:\nkubectl scale --replicas=1 <STS name> -n\n<netbackup-environment-namespace>orreapplythe environment.yaml\nfile."
    },
    "8500": {
        "code": 8500,
        "desc": "Connectionwiththewebservicewasnotestablished",
        "first_action": "CheckthattheNetBackupWebManagementConsoleis",
        "full_action": "CheckthattheNetBackupWebManagementConsoleis\nupandrunning.Ifitisnotrunning,startitwiththe nbwmc -startcommand."
    },
    "8503": {
        "code": 8503,
        "desc": "CURLhasreturnedanunknownerror.",
        "first_action": "Formoreinformationaboutthiserrorcode,reviewthe",
        "full_action": "Formoreinformationaboutthiserrorcode,reviewthe\nfollowingtechnicalarticle:https://www.veritas.com/support/en_US/article.100034053"
    },
    "8504": {
        "code": 8504,
        "desc": "ThewebservicecertificateisissuedbyanunknownCertificateAuthority.",
        "first_action": "FetchtheCAcertificatefortherequiredserverandreruntheoperation.",
        "full_action": "Dooneofthefollowing:\n■ FetchtheCAcertificatefortherequiredserverandreruntheoperation.\n■ EnsurethatthemasterserverisenabledtouseaNetBackupCA-signed\ncertificateoranexternalCA-signedcertificate,whicheverisapplicable.\nIftheproblemcontinues,savealloftheerrorloginformationandcontactCohesity\nTechnicalSupport."
    },
    "8505": {
        "code": 8505,
        "desc": "Ensurethatthehostclockandthemasterserverclockaresynchronized.",
        "first_action": "Checkifthehost’sclockisinsyncwiththespecified",
        "full_action": "Checkifthehost’sclockisinsyncwiththespecified\nserver.Correctthetimeonthehost,ifnecessary,andreruntheoperation.Ifthe\nproblemcontinues,savealloftheerrorloginformationandcontactCohesity\nTechnicalSupport."
    },
    "8506": {
        "code": 8506,
        "desc": "Thecertificatehasexpired.",
        "first_action": "Checkifthehost'sclockisinsyncwiththespecifiedserver.",
        "full_action": "Checkifthehost'sclockisinsyncwiththespecifiedserver.\nCorrectthetimeonthehost,ifnecessary,andreruntheoperation.Iftheproblem\ncontinues,savealloftheerrorloginformationandcontactCohesityTechnical\nSupport."
    },
    "8507": {
        "code": 8507,
        "desc": "Thecertificatecouldnotbeverified.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "8508": {
        "code": 8508,
        "desc": "ListoftrustedCertificateAuthoritiescannotbefetched. 1030NetBackupstatuscodes NetBackup status codes",
        "first_action": "Usethe nbcertcmd -listCACertDetailscommandtoverifythattheCA",
        "full_action": "Dothefollowing,asappropriate:\n■ Usethe nbcertcmd -listCACertDetailscommandtoverifythattheCA\ncertificateisaddedtothetruststore.Runthe nbcertcmd -getCACertificate\n-server master_server_namecommandtoaddtherequiredcertificatetothe\ntruststore.\n■ ForRHV:\n■ Whenthe VIRTUALIZATION_HOSTS_SECURE_CONNECT_ENABLEDoptionis\nenabled,youmustverifytheplacementofthecertificatesandCRLs.Verify\nwhethertheRHVvirtualizationserver’scertificatesandCRLsareaddedto\ntherespectiveECAconfiguredtruststoreandtheCRLpath.\n■ EnsurethatthecertificatesandtheCRLfilesareinthecorrectformatand\nthetruststorefileandtheCRLfilesarenotcorrupted.\n■ OnlyPEMcertificateformatforfile-basedtruststore&Windowstruststore\naresupportedforvirtualizationservers.P7borDERformatfilebasedtrust\nstoreisnotsupported.Whenthisfeatureisenabled,thecertificateECA\nstoreshouldeitherbeWindowscertificatestoreorfilebasedPEMformat\nstore."
    },
    "8509": {
        "code": 8509,
        "desc": "Thespecifiedservernamewasnotfoundinthewebservicecertificate.",
        "first_action": "Reruntheoperationusingoneofthenameslistedinthe",
        "full_action": "Reruntheoperationusingoneofthenameslistedinthe\nserver’scertificate."
    },
    "8510": {
        "code": 8510,
        "desc": "Webservercertificateverificationfailed. 1031NetBackupstatuscodes NetBackup status codes",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "8511": {
        "code": 8511,
        "desc": "Failedtoloadthelocalcertificateorthekeystore.",
        "first_action": "Ensurethatthecertificateandthekeystoreareaccessible",
        "full_action": "Ensurethatthecertificateandthekeystoreareaccessible\nandthattheirpathsarecorrect."
    },
    "8512": {
        "code": 8512,
        "desc": "Failedtoretrievethecertificateinformation.",
        "first_action": "Ensurethatthespecifiedcertificatetruststorefileisin",
        "full_action": "Ensurethatthespecifiedcertificatetruststorefileisin\nthecorrectformatandtherequiredhostcertificatesarepresentinthefile."
    },
    "8516": {
        "code": 8516,
        "desc": "SSLhandshakeerrorhasoccurred.",
        "first_action": "Ensurethatthecipherthatisconfiguredontheremote",
        "full_action": "Ensurethatthecipherthatisconfiguredontheremote\nhostispresentinthecipherlistonthehost.Alsoensurethattheremotehost\nsupportstheTLSversionbeingused."
    },
    "8517": {
        "code": 8517,
        "desc": "ThespecifiedSSLciphercannotbeused.",
        "first_action": "Ensurethatthecipherthatisconfiguredonthevirtualization",
        "full_action": "Ensurethatthecipherthatisconfiguredonthevirtualization\nserverispresentinthecipherlistonthehost.Alsoensurethatthespecifiedcipher\nlistisinthecorrectformat."
    },
    "8604": {
        "code": 8604,
        "desc": "Unabletovalidatethecertificateforhost.",
        "first_action": "WhentheVIRTUALIZATION_HOSTS_SECURE_CONNECT_ENABLEDoptionisenabled,",
        "full_action": "Dothefollowing,asappropriate:\nForRHV:\n■ WhentheVIRTUALIZATION_HOSTS_SECURE_CONNECT_ENABLEDoptionisenabled,\nyoumustverifytheplacementofthecertificatesandCRLs.Verifywhetherthe\nRHVvirtualizationserver’scertificatesandCRLsareaddedtotherespective\nECAconfiguredtruststoreandtheCRLpath.\n■ EnsurethatthecertificatesandtheCRLfilesareinthecorrectformatandthe\ntruststorefileandtheCRLfilesarenotcorrupted.\n■ OnlythePEMcertificateformatforafile-basedtruststoreandWindowstrust\nstoreissupportedforvirtualizationservers.P7borDERformatfile-basedtrust\nstoreisnotsupported.Whenthisfeatureisenabled,thecertificateECAstore\nshouldeitherbeWindowscertificatestoreorfile-basedPEMformatstore.\nForShelteredHarborsolution:\n■ VerifythatthecorrectCAcertificatefileisprovidedintheShelteredHarbor\nsolutionconfiguration.YoucanverifytheconfigurationoftheShelteredHarbor\nsolutionusingthefollowingcommand:\nOnUNIX:\n/usr/openv/netbackup/bin/nbshvault --show-config\nOnWindows:\ninstall_path\\NetBackup\\bin\\nbshvault --show-config"
    },
    "8611": {
        "code": 8611,
        "desc": "Failedtoopentheconnectiontotheremoteobjectthatisreferredtoby theURI.",
        "first_action": "Verifyifthehostnameortheportisvalidsothatthe",
        "full_action": "Verifyifthehostnameortheportisvalidsothatthe\nconnectionwiththeservercanbeestablished.Also,makesureiftheserveris\nreachable."
    },
    "8617": {
        "code": 8617,
        "desc": "Theconnectioncontinuesbecauseinsecurecommunicationwithhosts isallowed.",
        "first_action": "8.0,soitcancommunicatesecurely.",
        "full_action": "UpgradethehosttoaNetBackupversionthatislaterthan\n8.0,soitcancommunicatesecurely."
    },
    "8618": {
        "code": 8618,
        "desc": "TheconnectionisdroppedbecausethehostID-to-hostnamemapping isnotapproved.",
        "first_action": "TheNetBackupadministratormustapproveallrelevant",
        "full_action": "TheNetBackupadministratormustapproveallrelevant\nhostID-to-hostnamemappingsforthegivenhost."
    },
    "8619": {
        "code": 8619,
        "desc": "TheconnectioncontinuesasthehostID-to-hostnamemappingis automaticallyapproved.",
        "first_action": "Noactionisrequired.",
        "full_action": "Noactionisrequired."
    },
    "8620": {
        "code": 8620,
        "desc": "Theconnectionisdroppedbecauseinsecurecommunicationwithhosts isnotallowed.",
        "first_action": "8.0,soitcancommunicatesecurely.",
        "full_action": "UpgradethehosttoaNetBackupversionthatislaterthan\n8.0,soitcancommunicatesecurely."
    },
    "8621": {
        "code": 8621,
        "desc": "TheconnectionisdroppedbecausethehostappearstobeNetBackup 8.0orearlier.",
        "first_action": "Verifythatthepeerhostwasupgradedandthen",
        "full_action": "Verifythatthepeerhostwasupgradedandthen\ndowngradedtoaback-levelrelease.Ifthisisthecase,thentheNetBackup\nadministratorcanmarkthegivenhostasinsecure.\nIfthisisnotthecase,thenanotherhostistryingtospoofthepeerhost.Youcan\nusethenetworktoolstofindoutwhichhostitisandtakecorrectiveaction."
    },
    "8622": {
        "code": 8622,
        "desc": "TheconnectionisdroppedbecauseaconflictinthehostID-to-hostname mappingisdetected.",
        "first_action": "IftherearemultiplehostIDsinyourenvironmentthatare",
        "full_action": "IftherearemultiplehostIDsinyourenvironmentthatare\nassociatedwiththesamehostname,theNetBackupadministratorshouldverify\nandapprovethemapping.\nIfanunknownhosttriestospoofthepeerhost,youcanusetheavailablenetwork\ntoolstofindoutwhichhostitisandtakecorrectiveaction."
    },
    "8623": {
        "code": 8623,
        "desc": "Failedtodeterminetheconnectiontypeofthehost.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "8625": {
        "code": 8625,
        "desc": "Serverisunavailabletoprocesstherequest.Pleasetrylater.",
        "first_action": "EnsurethattheNetBackupservicesareupandrunningcorrectly.",
        "full_action": "Dothefollowing,asappropriate:\n■ EnsurethattheNetBackupservicesareupandrunningcorrectly.\n■ IftherelevantNetBackupservicesareupandyoustillreceivethiserrorcode,\nthenthewebserverisunderaheavyload.Retrytheoperationinafewseconds."
    },
    "8629": {
        "code": 8629,
        "desc": "TheNetBackupdeduplicationwebserver'sSSLcertificatehashentry wasnotfoundintheNetBackupconfigurationdatabase.",
        "first_action": "FollowthetroubleshootingstepstoinstalltheSSL",
        "full_action": "FollowthetroubleshootingstepstoinstalltheSSL\ncertificatesontheNetBackupmasterserverfortheNetBackupappliances."
    },
    "8630": {
        "code": 8630,
        "desc": "TheNetBackupdeduplicationwebserver'sSSLcertificaterecordwas notfoundintheNetBackupconfigurationdatabase.",
        "first_action": "FollowthetroubleshootingstepstoinstalltheSSL",
        "full_action": "FollowthetroubleshootingstepstoinstalltheSSL\ncertificatesontheNetBackupmasterserverfortheNetBackupappliances."
    },
    "8631": {
        "code": 8631,
        "desc": "ThecurrenthostID-to-hostnamemappingconflictswiththeNetBackup deduplicationwebserver'shostnameintheNetBackupconfigurationdatabase. PleaseupdatetheNetBackupdeduplicationwebserver'sSSLcertificaterecord.",
        "first_action": "ThecurrentNetBackuphostID-to-hostnamemappingisreturningadifferent",
        "full_action": "Dothefollowing,asappropriate:\n■ ThecurrentNetBackuphostID-to-hostnamemappingisreturningadifferent\nhostnamefromthehostnamethatisstoredintheNetBackupdatabaserecord\nfortheMSDPSSLcertificates.UpdatetheNetBackupdeduplicationwebserver's\nSSLcertificaterecord.\n■ FollowthetroubleshootingstepstoinstalltheSSLcertificatesontheNetBackup\nmasterserverfortheNetBackupappliances."
    },
    "8632": {
        "code": 8632,
        "desc": "TheNetBackupdeduplicationwebserver'sSSLcertificatewasnotfound inthetruststorefortheNetBackupdeduplicationservers.",
        "first_action": "ThereisaNetBackupdatabaserecordfortheMSDPSSLcertificate,butthe",
        "full_action": "Dothefollowing,asappropriate:\n■ ThereisaNetBackupdatabaserecordfortheMSDPSSLcertificate,butthe\ncertificatewasnotfoundinthetruststore.Ensurethatthereisacertificatein\nthetruststore.\n■ FollowthetroubleshootingstepstoinstalltheSSLcertificatesontheNetBackup\nmasterserverfortheNetBackupappliances."
    },
    "8633": {
        "code": 8633,
        "desc": "TheprovidedSSLcertificatehashdidnotmatchtheSSLcertificate presentedbytheNetBackupdeduplicationwebserver.",
        "first_action": "VerifythattheprovidedSHA-512SSLcertificatehashis",
        "full_action": "VerifythattheprovidedSHA-512SSLcertificatehashis\nforthecertificatethatispresentedbythewebserver(nginx)ontheNetBackup\nappliancehost.ThishostisknowntothemasterserverbythegivenhostID."
    },
    "8634": {
        "code": 8634,
        "desc": "Duplicatekeyname.",
        "first_action": "UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore",
        "full_action": "Verifytheownershipandthepermissionsofthefiles\n.credential_keystoreand credjkskey.Ifnecessary,allowreadpermissionfor\ntheuseraccount nbwebsvc.Then,retrytheaction.\nThepathto .credential_keystoreis:\n■ UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore\n■ Windows:\ninstall_path\\NetBackup\\var\\global\\wsl\\credentials\\.credential_keystore\nThepathtocredjskey(thefilethatholdsthepasswordtothecredentialkeystore)\nis:\n■ UNIX: /usr/openv/var/global/credjkskey\n■ Windows: install_path\\NetBackup\\var\\global\\credjkskey"
    },
    "8635": {
        "code": 8635,
        "desc": "Errorstoringthekeyinthekeystore.",
        "first_action": "UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore",
        "full_action": "Verifytheownershipandthepermissionsofthefiles\n.credential_keystoreand credjkskey.Ifnecessary,allowreadpermissionfor\ntheuseraccount nbwebsvc.Then,retrytheaction.\nThepathto .credential_keystoreis:\n■ UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore\n■ Windows:\ninstall_path\\NetBackup\\var\\global\\wsl\\credentials\\.credential_keystore\nThepathtocredjskey(thefilethatholdsthepasswordtothecredentialkeystore)\nis:\n■ UNIX: /usr/openv/var/global/credjkskey\n■ Windows: install_path\\NetBackup\\var\\global\\credjkskey"
    },
    "8636": {
        "code": 8636,
        "desc": "Errorloadingthekeystore.",
        "first_action": "UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore",
        "full_action": "Verifytheownershipandthepermissionsofthefiles\n.credential_keystoreand credjkskey.Ifnecessary,allowreadpermissionfor\ntheuseraccount nbwebsvc.Then,retrytheaction.\nThepathto .credential_keystoreis:\n■ UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore\n■ Windows:\ninstall_path\\NetBackup\\var\\global\\wsl\\credentials\\.credential_keystore\nThepathtocredjskey(thefilethatholdsthepasswordtothecredentialkeystore)\nis:\n■ UNIX: /usr/openv/var/global/credjkskey\n■ Windows: install_path\\NetBackup\\var\\global\\credjkskey"
    },
    "8638": {
        "code": 8638,
        "desc": "Errorworkingwiththeencryptioncipher.",
        "first_action": "EnsurethattheNetBackupJavaRuntimeEnvironment",
        "full_action": "EnsurethattheNetBackupJavaRuntimeEnvironment\n(JRE)securityprovidersareinstalled.Then,restarttheNetBackupWeb\nManagementConsole(nbwmcor nbwmc.exe)andretrytheaction."
    },
    "8639": {
        "code": 8639,
        "desc": "Encryptionkeyerror.",
        "first_action": "EnsurethattheNetBackupJavaRuntimeEnvironment",
        "full_action": "EnsurethattheNetBackupJavaRuntimeEnvironment\n(JRE)securityprovidersareinstalled.Then,restarttheNetBackupWeb\nManagementConsole(nbwmcor nbwmc.exe)andretrytheaction."
    },
    "8640": {
        "code": 8640,
        "desc": "Encryptionerrorworkingwithkeytag.",
        "first_action": "UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore",
        "full_action": "Verifytheownershipandthepermissionsofthefiles\n.credential_keystoreand credjkskey.Ifnecessary,allowreadpermissionfor\ntheuseraccount nbwebsvc.Then,retrytheaction.\nThepathto .credential_keystoreis:\n■ UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore\n■ Windows:\ninstall_path\\NetBackup\\var\\global\\wsl\\credentials\\.credential_keystore\nThepathtocredjskey(thefilethatholdsthepasswordtothecredentialkeystore)\nis:\n■ UNIX: /usr/openv/var/global/credjkskey\n■ Windows: install_path\\NetBackup\\var\\global\\credjkskey"
    },
    "8641": {
        "code": 8641,
        "desc": "Encryptionmanagererror.",
        "first_action": "EnsurethattheNetBackupJavaRuntimeEnvironment",
        "full_action": "EnsurethattheNetBackupJavaRuntimeEnvironment\n(JRE)securityprovidersareinstalled.Then,restarttheNetBackupWeb\nManagementConsole(nbwmcor nbwmc.exe)andretrytheaction."
    },
    "8642": {
        "code": 8642,
        "desc": "Encryptionerrorworkingwithkeystore.",
        "first_action": "UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore",
        "full_action": "Verifytheownershipandthepermissionsofthefiles\n.credential_keystoreand credjkskey.Ifnecessary,allowreadpermissionfor\ntheuseraccount nbwebsvc.Then,retrytheaction.\nThepathto .credential_keystoreis:\n■ UNIX: /usr/openv/var/global/wsl/credentials/.credential_keystore\n■ Windows:\ninstall_path\\NetBackup\\var\\global\\wsl\\credentials\\.credential_keystore\nThepathtocredjskey(thefilethatholdsthepasswordtothecredentialkeystore)\nis:\n■ UNIX: /usr/openv/var/global/credjkskey\n■ Windows: install_path\\NetBackup\\var\\global\\credjkskey"
    },
    "8656": {
        "code": 8656,
        "desc": "TheSAMLcertificatealreadyexists.",
        "first_action": "Ifyouwanttore-generatetheSAMLcertificatesand",
        "full_action": "Ifyouwanttore-generatetheSAMLcertificatesand\nkeystore,sendthe -foptionwiththe nbidpcmd CLIcommandtoforcefully\nre-generatethecertificateandkeystore."
    },
    "8657": {
        "code": 8657,
        "desc": "TheSAMLkeystorecannotbegenerated.",
        "first_action": "ForNetBackupissuedSAMLcertificateandkeystore,deleteanyexistingSAML",
        "full_action": "Performthefollowingactionsasappropriate:\n■ ForNetBackupissuedSAMLcertificateandkeystore,deleteanyexistingSAML\ncertificatesorkeystoreandre-generatethem.\n■ ForexternalCAissuedSAMLkeystoreconfiguration,reviewthefollowingas\nappropriate:\n■ IfyouwanttoreusetheNetBackupECAconfiguration,verifythatthemaster\nserverisECAconfiguredandtheECAkeystoreandpasskeyfilesarepresent\ninthefollowingpaths:\n■ Windows:\nECAcredentialsdirectorypath:\ninstall_path\\var\\global\\wsl\\credentials\\externalcacreds\nECAkeystorepath: install_path\\var\n\\global\\wsl\\credentials\\externalcacreds\\nbwebservice.bcfks\nECAkeystorepasskeypath:\ninstall_path\\var\\global\\wsl\\credentials\\externalcacreds\\jkskey\n■ UNIX:\nECAcredentialsdirectorypath:\nusr/openv/var/global/wsl/credentials/externalcacreds\nECAkeystorepath:\nusr/openv/var/global/wsl/credentials/externalcacreds/nbwebservice.bcfks\nECAkeystorepasskeypath:\nusr/openv/var/global/wsl/credentials/externalcacreds/jkskey\n■ IftheexternalCAissuedcertificateandprivatekeyfilesareprovided,verifythat\ntheprovidedpathsarecorrectandtheprovidedfilesareinPEMformat.Verify\nthatthefilesarenotcorrupted."
    },
    "8658": {
        "code": 8658,
        "desc": "TheSAMLkeystorecannotbedeleted.",
        "first_action": "NetBackupissuedSAMLcertificateandkeystorefiles:",
        "full_action": "Ensurethatuserhastherequiredpermissiontodelete\ntheSAMLcertificateandkeystorefilespresentinthefollowingpaths:\n■ NetBackupissuedSAMLcertificateandkeystorefiles:\n■ Windows:\nSAMLcredentialsdirectorypath:\ninstall_path\\var\\global\\vxss\\samlcreds\nSAMLkeystorepath:\ninstall_path\\var\\global\\wsl\\credentials\\nbwebsaml.bcfks\nSAMLkeystorepasskeypath: install_path\\var\\global\\samljkskey\n■ UNIX:\nSAMLcredentialsdirectorypath:usr/openv/var/global/vxss/samlcreds\nSAMLkeystorepath:\nusr/openv/var/global/wsl/credentials/nbwebsaml.bcfks\nSAMLkeystorepasskeypath: usr/openv/var/global/samljkskey\n■ ExternalCAissuedSAMLkeystore:\n■ Windows:\nSAMLcredentialsdirectorypath:\ninstall_path\\var\\global\\wsl\\credentials\\samlecacreds\nSAMLkeystorepath:\ninstall_path\\var\\global\\wsl\\credentials\\samlecacreds\\nbwebsaml.bcfks\nSAMLkeystorepasskeypath:\ninstall_path\\var\\global\\wsl\\credentials\\samlecacreds\\jkskey\n■ UNIX:\nSAMLcredentialsdirectorypath:\nusr/openv/var/global/wsl/credentials/samlecacreds\nSAMLkeystorepath:\nusr/openv/var/global/wsl/credentials/samlecacreds/nbwebsaml.bcfks\nSAMLkeystorepasskeypath:\nusr/openv/var/global/wsl/credentials/samlecacreds/jkskey"
    },
    "8676": {
        "code": 8676,
        "desc": "Theaccesscodeisnotappropriate.",
        "first_action": "Ensurethatyouusedtheappropriateaccesscodeand",
        "full_action": "Ensurethatyouusedtheappropriateaccesscodeand\napprovalworkflow."
    },
    "8677": {
        "code": 8677,
        "desc": "Theaccesscodeisexpired.",
        "first_action": "Runthe bpnbat -login -loginType webUIcommand",
        "full_action": "Runthe bpnbat -login -loginType webUIcommand\ntoreceivethenewaccesscode."
    },
    "8678": {
        "code": 8678,
        "desc": "Theaccesscoderequestisdeclined.",
        "first_action": "ContactyourSecurityAdministrator.",
        "full_action": "ContactyourSecurityAdministrator."
    },
    "8679": {
        "code": 8679,
        "desc": "Theaccesscoderequestisalreadyapproved.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8680": {
        "code": 8680,
        "desc": "Theaccesscoderequesthasapprovalpending.",
        "first_action": "ContacttheSecurityAdministratortoverifytheaccess",
        "full_action": "ContacttheSecurityAdministratortoverifytheaccess\ncode."
    },
    "8700": {
        "code": 8700,
        "desc": "Thehostdatabasewebserviceisunavailableduetoaninternalerror.",
        "first_action": "ExaminetheNetBackuperrorlogsforadditionalerror",
        "full_action": "ExaminetheNetBackuperrorlogsforadditionalerror\nmessages.Additionally,youcanrefertothedebuglogsforthiswebservice(on\nthemasterserver)todeterminethecauseoftheerror.\nAlternatively,contactCohesityTechnicalSupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable."
    },
    "8701": {
        "code": 8701,
        "desc": "Thehostdoesnotexist.",
        "first_action": "Thehostthatyouaretryingtoaccessmaynotbeaknown",
        "full_action": "Thehostthatyouaretryingtoaccessmaynotbeaknown\nNetBackuphost.StartingwithNetBackup8.0,ahostisaddedautomaticallywhen\nitcommunicateswithaNetBackup8.0masterserver.\nAlternatively,contactCohesityTechnicalSupportandsendtheappropriatelogs.\nAcompletelistofrequiredlogsandconfigurationinformationisavailable."
    },
    "8702": {
        "code": 8702,
        "desc": "Thehostcannotbecreatedbecausethehostnamealreadyexistsin thehostdatabase. 1046NetBackupstatuscodes NetBackup status codes",
        "first_action": "Toresolveissuesthatarerelatedtodifferenthostshaving",
        "full_action": "Toresolveissuesthatarerelatedtodifferenthostshaving\nthesamenameoralias,verifythenetworkhostnamemapping."
    },
    "8703": {
        "code": 8703,
        "desc": "ThehostcannotbecreatedbecausethehostID-to-hostnamemapping alreadyexistsinthehostdatabase.",
        "first_action": "Toresolveissuesthatarerelatedtodifferenthostshaving",
        "full_action": "Toresolveissuesthatarerelatedtodifferenthostshaving\nthesamenameoralias,verifythenetworkhostnamemapping."
    },
    "8704": {
        "code": 8704,
        "desc": "Aconflictoccurredwhileupdatingthehostdatabase.Kindlyretrythe operation.",
        "first_action": "Iftheproblemcontinues,savealloftheerrorloginformation",
        "full_action": "Iftheproblemcontinues,savealloftheerrorloginformation\nandcontactCohesityTechnicalSupport.Acompletelistofrequiredlogsand\nconfigurationinformationisavailable."
    },
    "8705": {
        "code": 8705,
        "desc": "ThespecifiedhostisnotaNetBackupclienthostandthereforeitcannot bedecommissioned.",
        "first_action": "Usetheinformationinthetechnicalnotethatisshownto",
        "full_action": "Usetheinformationinthetechnicalnotethatisshownto\ndeterminethecauseoftheerrorandtheappropriateactionstoresolveit:\nhttps://www.veritas.com/content/support/en_US/article.100073398"
    },
    "8706": {
        "code": 8706,
        "desc": "Therequiredfieldismissingfromtheinputrequest.",
        "first_action": "Enteravalidvalueforthemandatoryfieldsandtryagain.",
        "full_action": "Enteravalidvalueforthemandatoryfieldsandtryagain."
    },
    "8707": {
        "code": 8707,
        "desc": "ThewebservicecannotupdatethehostID.",
        "first_action": "RemovethehostIDfromtheinputrequesttocomplete",
        "full_action": "RemovethehostIDfromtheinputrequesttocomplete\ntheremainingoperations."
    },
    "8708": {
        "code": 8708,
        "desc": "Constraintviolationsaredetectedforthegivenattributesintheinput request",
        "first_action": "Enteravalidinputfortheinputparameterandtryagain.",
        "full_action": "Enteravalidinputfortheinputparameterandtryagain."
    },
    "8709": {
        "code": 8709,
        "desc": "Thedestinationfileordirectoryalreadyexists.",
        "first_action": "Noactionrequired.",
        "full_action": "Noactionrequired."
    },
    "8710": {
        "code": 8710,
        "desc": "Thefilecannotbeuploadedbecauseofinsufficientdiskspaceonthe host.",
        "first_action": "Toresolvetheissue,createspaceonthemasterserver",
        "full_action": "Toresolvetheissue,createspaceonthemasterserver\nfor var/globalpaths."
    },
    "8711": {
        "code": 8711,
        "desc": "Thefolderwherethetelemetrydataneedstobeuploadeddoesnot exist.",
        "first_action": "ContactCohesityTechnicalSupportandsendthe",
        "full_action": "ContactCohesityTechnicalSupportandsendthe\nappropriatelogs.Acompletelistofrequiredlogsandconfigurationinformationis\navailable."
    },
    "8712": {
        "code": 8712,
        "desc": "Failedtouploadthefile. 1049NetBackupstatuscodes NetBackup status codes",
        "first_action": "ContactCohesityTechnicalSupportandsendthe",
        "full_action": "ContactCohesityTechnicalSupportandsendthe\nappropriatelogs.Acompletelistofrequiredlogsandconfigurationinformationis\navailable."
    },
    "8713": {
        "code": 8713,
        "desc": "Failedtouploadthefile.Theinputfilecannotbeempty.",
        "first_action": "Verifythattheinputfilefortelemetryiscorrect.",
        "full_action": "Verifythattheinputfilefortelemetryiscorrect."
    },
    "8714": {
        "code": 8714,
        "desc": "Themappingcannotbemarkedasunsharedbecauseitisalready shared.",
        "first_action": "Deletethesharedmappingentry.",
        "full_action": "Deletethesharedmappingentry."
    },
    "8715": {
        "code": 8715,
        "desc": "Aconflictinthemappingisdetected.Thehostnameisalreadymapped withadifferenthost.",
        "first_action": "Marktheconflictingmappingassharedtobeabletoapproveit.",
        "full_action": "Dooneofthefollowingtoresolvetheconflictingmapping:\n■ Marktheconflictingmappingassharedtobeabletoapproveit.\n■ Deletetheconflictingmapping."
    },
    "8716": {
        "code": 8716,
        "desc": "Themappingcannotbeaddedbecauseitisempty.",
        "first_action": "ProvideavalidhostID-to-hostnamemapping.",
        "full_action": "ProvideavalidhostID-to-hostnamemapping."
    },
    "8717": {
        "code": 8717,
        "desc": "Theoperationfailedasoneoftheinputparametersisinvalid.",
        "first_action": "Provideavalidinputparameter.Formoreinformation,",
        "full_action": "Provideavalidinputparameter.Formoreinformation,\nseetheNetBackuplogs."
    },
    "8718": {
        "code": 8718,
        "desc": "Themappingcannotbedeletedasthisistheprimaryhostnameforthe hostID.",
        "first_action": "Donotdeletetheprimaryhostnamethatismappedwith",
        "full_action": "Donotdeletetheprimaryhostnamethatismappedwith\nthehostID."
    },
    "8719": {
        "code": 8719,
        "desc": "Theconflictingmappingcannotbeapprovedbecauseitisnotashared mapping.",
        "first_action": "Marktheconflictingmappingassharedtobeabletoapproveit.",
        "full_action": "Dooneofthefollowingtoresolvetheconflictingmapping:\n■ Marktheconflictingmappingassharedtobeabletoapproveit.\n■ Deletetheconflictingmapping."
    },
    "8720": {
        "code": 8720,
        "desc": "ThehostIDdoesnotexist.",
        "first_action": "listCertDetailscommand.IfthespecifiedNetBackuphostispartofmultiple",
        "full_action": "CheckthespecifiedhostIDbyusingthe nbcertcmd\n-listCertDetailscommand.IfthespecifiedNetBackuphostispartofmultiple\nNetBackupdomains,ensurethatyouprovidethecorrecthostIDthatcorresponds\ntothespecifiedNetBackupdomain."
    },
    "8722": {
        "code": 8722,
        "desc": "Thespecifiednameexceedsthemaximumallowedlengthof1024 characters.EnteravalidnameforhostID-to-hostnamemapping.",
        "first_action": "Ensurethatthemappingthatyouhaveentereddoesnot",
        "full_action": "Ensurethatthemappingthatyouhaveentereddoesnot\nexceed1024characters."
    },
    "8723": {
        "code": 8723,
        "desc": "Thespecifiedcommentexceedsthemaximumallowedlength.",
        "first_action": "Ensurethatthecommentthatyouprovidedoesnotexceed",
        "full_action": "Ensurethatthecommentthatyouprovidedoesnotexceed\n2048bytes."
    },
    "8724": {
        "code": 8724,
        "desc": "ThehostID-to-hostnamemappingcannotbeconfiguredasashared mappingbecauseitisassociatedwithasinglehost. 1052NetBackupstatuscodes NetBackup status codes",
        "first_action": "EnsurethatthehostID-to-hostnamemappingthatyou",
        "full_action": "EnsurethatthehostID-to-hostnamemappingthatyou\nwanttoaddisnotconfiguredassharedbecausethemappingisassociatedwitha\nsinglehost."
    },
    "8725": {
        "code": 8725,
        "desc": "ThehostIDshouldnotbeprovidedintherequestalongwiththesubject name.",
        "first_action": "DonotprovidethehostIDwhenyouperformanoperation",
        "full_action": "DonotprovidethehostIDwhenyouperformanoperation\nthatusesacertificatethatisissuedbyanexternalCA."
    },
    "8727": {
        "code": 8727,
        "desc": "ExternalCAcertificatescannotbeusedforhostcommunication.",
        "first_action": "UsethecertificatethatisissuedbytheNetBackupCAforyourhost.",
        "full_action": "Dooneofthefollowing:\n■ UsethecertificatethatisissuedbytheNetBackupCAforyourhost.\n■ Changethesettingonthemasterservertoenabletheuseofcertificatesthat\nareissuedbyanexternalCA."
    },
    "8728": {
        "code": 8728,
        "desc": "ThecertificateoperationfailedbecausetheNetBackupCAcertificates cannotbeusedforhostcommunicationinthedomain.",
        "first_action": "UsethecertificatethatisissuedbytheexternalCAforyourhost.",
        "full_action": "Dooneofthefollowing:\n■ UsethecertificatethatisissuedbytheexternalCAforyourhost.\n■ ChangetheconfigurationonthemasterservertoenabletheuseofNetBackup\ncertificates."
    },
    "8729": {
        "code": 8729,
        "desc": "Noexternalcertificateswiththespecifiedsubjectareavailable.",
        "first_action": "RetrievethesubjectnameeitherusingtheNetBackup",
        "full_action": "RetrievethesubjectnameeitherusingtheNetBackup\nwebUI(externalcertificatelistview)orthenbhostmgmtcommand.Usethatsubject\nnametoperformthedeleteortheresetoperation."
    },
    "8730": {
        "code": 8730,
        "desc": "Externalcertificatewiththespecifiedsubjectisalreadyavailable.",
        "first_action": "Usethe nbcertcmd -deleteECACertEntrycommandtodeletetheexisting",
        "full_action": "Ifthesubjectnameisassociatedwithadifferenthost,try\noneofthefollowingactions:\n■ Usethe nbcertcmd -deleteECACertEntrycommandtodeletetheexisting\nentryfromthedatabase.\n■ Useadifferentsubjectname."
    },
    "8731": {
        "code": 8731,
        "desc": "Thesubjectnameofthecertificateisnotinthevalidformat.",
        "first_action": "IfyouwanttoprovidethesubjectnameusingtheOpenSSLorthe vxsslcmd",
        "full_action": "Dooneofthefollowing:\n■ IfyouwanttoprovidethesubjectnameusingtheOpenSSLorthe vxsslcmd\nAPI,ensurethatitisintheRFC2253format.Usethefollowingcommand:\n■ Install_Path/goodies/vxsslcmd x509 -noout -in input certificate\nfile -subject -nameopt RFC2253 or openssl x509 -noout -in input\ncertificate file -subject -nameopt RFC2253\n■ RetrievethesubjectnameeitherusingtheNetBackupwebUI(externalcertificate\nlistview)orthe nbhostmgmtcommand."
    },
    "8732": {
        "code": 8732,
        "desc": "AnentryforthespecifiedsubjectnamethatisassociatedwithahostID alreadyexistsintheNetBackupdatabase.",
        "first_action": "UpdatetheexistingsubjectnametohostIDassociationusingthe",
        "full_action": "Dooneofthefollowing:\n■ UpdatetheexistingsubjectnametohostIDassociationusingthe\nnetbackup/security/external-certificatesAPI.\n■ DeletetheexistingsubjectnametohostIDentryfromthedatabaseusingthe\nnbcertcmd -deleteECACertEntrycommand(orthroughtheAPI).Thencreate\nanewentryusingthe createECACertEntrycommand.\n■ Useanewsubjectname."
    },
    "8733": {
        "code": 8733,
        "desc": "AnentryforthespecifiedhostIDassociatedwiththesubjectname alreadyexistsintheNetBackupdatabase.",
        "first_action": "UpdatetheexistingsubjectnametohostIDassociationusingthe",
        "full_action": "Dooneofthefollowing:\n■ UpdatetheexistingsubjectnametohostIDassociationusingthe\nnetbackup/security/external-certificatesAPI.\n■ RetrievetheconfiguredsubjectnameforthespecifiedhostID.Deletetheexisting\nsubjectnametohostIDentryfromthedatabaseusingthe nbcertcmd\n-deleteECACertEntrycommand(orthroughtheAPI).Thencreateanewentry\nusingthe createECACertEntrycommand."
    },
    "8739": {
        "code": 8739,
        "desc": "ThehostID-to-hostnamemappingcannotbeadded.Automaticmapping isdisabledforNATclients.",
        "first_action": "AddtherequiredhostID-to-hostnamemappingusingthe",
        "full_action": "AddtherequiredhostID-to-hostnamemappingusingthe\nNetBackupwebUIorNetBackupAdministrationConsole.Alternatively,usethe\nnbhostmgmtcommandtoaddtherequirednamemapping."
    },
    "8740": {
        "code": 8740,
        "desc": "Failedtofetchthemasterserverinformation.",
        "first_action": "Theappropriatelicensekeyisused.",
        "full_action": "Ensurethefollowing:\n■ Theappropriatelicensekeyisused.\n■ TheNBSLserviceisupandrunning."
    },
    "8743": {
        "code": 8743,
        "desc": "Thespecifiedhostisalreadydecommissioned.",
        "first_action": "Thisrequestisinvalid.Thehostwasalready",
        "full_action": "Thisrequestisinvalid.Thehostwasalready\ndecommissionedandcannotbedecommissionedagain."
    },
    "8744": {
        "code": 8744,
        "desc": "Primaryserverscannotbedecommissioned. 1056NetBackupstatuscodes NetBackup status codes",
        "first_action": "Thisrequestisinvalid.Thespecifiedhostisaprimary",
        "full_action": "Thisrequestisinvalid.Thespecifiedhostisaprimary\nserverandprimaryserverscannotbedecommissioned."
    },
    "8745": {
        "code": 8745,
        "desc": "Thespecifiedhostisanunknownserver.",
        "first_action": "Thisrequestisinvalid.Thespecifiedhostisnotknownto",
        "full_action": "Thisrequestisinvalid.Thespecifiedhostisnotknownto\nNetBackupandcannotbedecommissioned."
    },
    "8747": {
        "code": 8747,
        "desc": "Protectedhostscannotbedecommissioned.",
        "first_action": "Removethehostfromtheassociatedpoliciesorprotection",
        "full_action": "Removethehostfromtheassociatedpoliciesorprotection\nplans.Determineifthehostispartofanybackuphostpoolthatisusedinthepolicy\northeprotectionplan.Ifitispresent,removethegivenhostfromthebackuphost\npoolandthendecommissionthehost.Alternatively,usethe forceoptionto\ndecommissionthehost."
    },
    "8748": {
        "code": 8748,
        "desc": "OneormoreimagesforthespecifiedhostexistintheNetBackupcatalog.",
        "first_action": "Removetheimagespresentforgivenhost.Youcanuse",
        "full_action": "Removetheimagespresentforgivenhost.Youcanuse\nthe forceoptiontoignorethisfailure."
    },
    "8749": {
        "code": 8749,
        "desc": "Policies,protectionplans,orimagesareassociatedwiththespecified host.",
        "first_action": "Removethehostfromtheassociatedpoliciesorprotection",
        "full_action": "Removethehostfromtheassociatedpoliciesorprotection\nplans,andexpireanyassociatedimages,thendecommissionthehost.Alternatively,\nusethe forceoptiontodecommissionthehost.\nRemovethehostfromtheassociatedpoliciesorprotectionplans.Determineifthe\ngivenhostispartofanybackuphostpoolthatisusedinthepolicyortheprotection\nplan.Ifitispresent,removethehostfromthebackuphostpoolandthen\ndecommissionthehost.Expireanyassociatedimagesandthendecommissionthe\nhost.Alternatively,usethe forceoptiontodecommissionthehost."
    },
    "8753": {
        "code": 8753,
        "desc": "Thecertificateenrollmentfailed.Thehostnameshouldbepartofthe certificate.",
        "first_action": "Ensurethatthehostnameispartofthesubjectnameofthecertificate.",
        "full_action": "Dooneofthefollowing:\n■ Ensurethatthehostnameispartofthesubjectnameofthecertificate.\n■ Addorupdate(deleteandthenadd)thesubjectnameofthecertificateinthe\nNetBackupdatabase.Usethenbcertcmd -createECACertEntryandnbcertcmd\n-deleteECACertEntrycommands.Formoreinformationonthecommands,\nrefertotheNetBackupCommandsReferenceGuide."
    },
    "8754": {
        "code": 8754,
        "desc": "Thecertificateenrollmentfailed.Thehostnameshouldbeaprimary name.",
        "first_action": "Usetheprimarynameofthehostduringcertificateenrollment.",
        "full_action": "Dooneofthefollowing:\n■ Usetheprimarynameofthehostduringcertificateenrollment.\n■ Addorupdate(deleteandthenadd)thesubjectnameofthecertificateinthe\nNetBackupdatabase.Usethe nbcertcmd -deleteECACertEntrythenthe\nnbcertcmd -createECACertEntrycommands.Formoreinformationonthe\ncommands,refertotheNetBackupCommandsReferenceGuide."
    },
    "8755": {
        "code": 8755,
        "desc": "Thecertificateenrollmentfailed.Thehostnameshouldbepartofthe certificateanditshouldbeaprimaryname.",
        "first_action": "Usetheprimarynameofthehostduringcertificateenrollmentandensurethat",
        "full_action": "Dooneofthefollowing:\n■ Usetheprimarynameofthehostduringcertificateenrollmentandensurethat\nthehostnameispartofthesubjectalternatenameofthecertificate.\n■ Addorupdate(deleteandthenadd)thesubjectnameofthecertificateinthe\nNetBackupdatabase.Usethe nbcertcmd -deleteECACertEntrythenthe\nnbcertcmd -createECACertEntrycommands.Formoreinformationonthe\ncommands,refertotheNetBackupCommandsReferenceGuide."
    },
    "8756": {
        "code": 8756,
        "desc": "Thecertificateenrollmentfailed.Thehostnameisalreadyenrolledwith acertificatewithadifferentsubjectname.",
        "first_action": "1. Runthenbcertcmd -deleteECACertEntrycommandtodeletetheassociation",
        "full_action": "Addorupdate(deleteandthenadd)thesubjectnameof\nthecertificateintheNetBackupdatabase.Dothefollowing:\n1. Runthenbcertcmd -deleteECACertEntrycommandtodeletetheassociation\noftheexistinghostwiththecertificate.\n2. Runthe nbcertcmd -createECACertEntrycommandtoassociatethenew\ncertificatewiththeexistinghost.\nFormoreinformationonthecommands,refertotheNetBackupCommands\nReferenceGuide."
    },
    "8757": {
        "code": 8757,
        "desc": "FailedtoretrievetheCertificateAuthorityusageinformationofthe NetBackupwebserver.",
        "first_action": "TryretrievingtheCertificateAuthorityusageinformation",
        "full_action": "TryretrievingtheCertificateAuthorityusageinformation\nofthewebserveragain."
    },
    "8759": {
        "code": 8759,
        "desc": "Thecertificatetobeusedforenrollmentisnotyetvalid.",
        "first_action": "VerifythetimethatisspecifiedforthenotBeforeparameter",
        "full_action": "VerifythetimethatisspecifiedforthenotBeforeparameter\ninthecertificate.Ifthetimeisinthefuture,tryenrollingadifferentexternalcertificate\nthatisvalid."
    },
    "8760": {
        "code": 8760,
        "desc": "Thecertificatetobeusedforenrollmentisexpired.",
        "first_action": "VerifythetimethatisspecifiedforthenotAfterparameter",
        "full_action": "VerifythetimethatisspecifiedforthenotAfterparameter\ninthecertificate.Ifthetimeisinthepast,tryenrollingadifferentexternalcertificate\nthatisvalid."
    },
    "8761": {
        "code": 8761,
        "desc": "Thecertificateenrollmentfailed.Thecertificateisrevoked.",
        "first_action": "Contactyoursecurityadministratortogetanewexternal",
        "full_action": "Contactyoursecurityadministratortogetanewexternal\ncertificatethatisvalid.Tryenrollingthenewexternalcertificate."
    },
    "8762": {
        "code": 8762,
        "desc": "Theprivatekeyoftheexternalcertificateisencrypted,butthepassphrase isblank.",
        "first_action": "Ensurethatthepassphraseisdefinedonthefirstlineof",
        "full_action": "Ensurethatthepassphraseisdefinedonthefirstlineof\nthe ECA_KEY_PASSPHRASEFILEconfigurationoption."
    },
    "8763": {
        "code": 8763,
        "desc": "Thecertificateenrollmentfailed.Anotherhostwiththesameshortname existsintheNetBackupdatabase.",
        "first_action": "Providethecorrect CLIENT_NAMEofthehost.Usethe nbhostmgmt -list",
        "full_action": "Tryoneofthefollowingactions:\n■ Providethecorrect CLIENT_NAMEofthehost.Usethe nbhostmgmt -list\ncommandtogettheclientnameandretrytheoperation.\n■ Ifthehostforwhichanexternalcertificateistobeenrolledandthehostthatis\navailableonthemasterserveraredifferentthenusethenbhostmgmt -addhost\ncommand."
    },
    "8764": {
        "code": 8764,
        "desc": "Thecertificateorthecertificatepathisnotvalid.",
        "first_action": "Ensurethatthecertificateandthecertificatefilepathare",
        "full_action": "Ensurethatthecertificateandthecertificatefilepathare\nvalid."
    },
    "8765": {
        "code": 8765,
        "desc": "Thehostdoesnothaveanysecuritycertificateconfiguredwithrespect tothismasterserver.",
        "first_action": "Runthefollowingcommand: nbcertcmd - getCertificate",
        "full_action": "Carryoutthefollowingsteps:\n1 GenerateanddeployaNetBackupcertificate(orahostID-basedcertificate).\n■ Runthefollowingcommand: nbcertcmd - getCertificate\n2 Enrollanexternalcertificate.\n■ Runthefollowingcommand: nbcertcmd - enrollCertificate\nFormoredetailsonthecertificatedeploymentandenrollmentprocess,refertothe\nNetBackupSecurityandEncryptionGuide.\nFormoredetailsonthecommands,refertotheNetBackupCommandsGuide."
    },
    "8766": {
        "code": 8766,
        "desc": "Thecertificateenrollmentfailed.Thecommonname(CN)isnotpresent inthecertificate.",
        "first_action": "Addthecommonnameofthehostinthecertificate.",
        "full_action": "Dooneofthefollowing:\n■ Addthecommonnameofthehostinthecertificate.\n■ Addthehostnameinthecertificate’ssubjectalternativename.\n■ Carryoutthefollowingstepsinthegivenorder:\n■ Addthehostinthehostdatabaseusingthenbhostmgmt -addhostcommand.\n■ AddthesubjectalternativenameofthecertificateintheNetBackupdatabase\nusingthe nbcertcmd -createECACertEntrycommand."
    },
    "8767": {
        "code": 8767,
        "desc": "Thecertificateenrollmentfailed.Theissuerinthecertificateandtheone thatyouhaveprovideddonotmatch.",
        "first_action": "Ensurethatyouprovidethecorrectcertificateissuername.",
        "full_action": "Ensurethatyouprovidethecorrectcertificateissuername."
    },
    "8768": {
        "code": 8768,
        "desc": "Thespecifiedcertificatestoredoesnotexistonthelocalmachine.",
        "first_action": "Thecertificatestorenameisspecifiedcorrectly.",
        "full_action": "Ensurethefollowing:\n■ Thecertificatestorenameisspecifiedcorrectly.\n■ Thespecifiedcertificatestoreispartofthe HKEY_LOCAL_MACHINEcertificate\nstore."
    },
    "8769": {
        "code": 8769,
        "desc": "Certificatepathisinvalid.Ifyourstorename,issuer,orsubjectcontains anyspecialcharacters,ensurethattheyareincludedindoublequotes.",
        "first_action": "1. Ensurethatthecertificatestorenameorcertificatesubjectnamearenotempty.",
        "full_action": "Performthefollowingsteps:\n1. Ensurethatthecertificatestorenameorcertificatesubjectnamearenotempty.\n2. Ifthecertificateissuernameisblank,ensurethatyourcertificatepathlooks\nlikethefollowing: <store name>\\\\<subject>.\n3. Ifthestorename,issuername,orsubjectnamecontainsspecialcharacters,\nusedoublequotestospecifytheseparameters."
    },
    "8770": {
        "code": 8770,
        "desc": "Thecertificatecannotbefoundatthespecifiedpath.",
        "first_action": "Ensurethatthespecifiedcertificatepathiscorrectand",
        "full_action": "Ensurethatthespecifiedcertificatepathiscorrectand\nthecertificateispresentatthegivenpath."
    },
    "8771": {
        "code": 8771,
        "desc": "Thecertificatewiththegivensubjectnamecannotbefound.",
        "first_action": "1. Ensurethatthecertificatesubjectnameisspecifiedcorrectly.",
        "full_action": "Performthefollowingsteps:\n1. Ensurethatthecertificatesubjectnameisspecifiedcorrectly.\n2. Ensurethatthecertificatestorecontainsthespecifiedcertificate.\n3. Ifthehostnameisusedasthesubjectname,ensurethatthesubjectnameis\nmentionedas $hostname."
    },
    "8772": {
        "code": 8772,
        "desc": "TheWindowscertificatestorecannotbeopened.",
        "first_action": "Thecertificatestorenameisspecifiedcorrectly.",
        "full_action": "Ensurethefollowing:\n■ Thecertificatestorenameisspecifiedcorrectly.\n■ Thespecifiedcertificatestoreispartofthe Local Machinecertificatestore."
    },
    "8773": {
        "code": 8773,
        "desc": "Thecertificateisnotvalidasthecertificatevalidityperiodstartsinthe future.",
        "first_action": "Reviewthecertificatedate.Useacertificatethatiscurrently",
        "full_action": "Reviewthecertificatedate.Useacertificatethatiscurrently\nvalid."
    },
    "8774": {
        "code": 8774,
        "desc": "TheWindowscertificatestorecannotbeclosed.",
        "first_action": "Waitforafewminutesandtryenrollingthecertificate",
        "full_action": "Waitforafewminutesandtryenrollingthecertificate\nagain."
    },
    "8775": {
        "code": 8775,
        "desc": "Thehostnamecannotberetrieved. 1065NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythatthehostnameissetandthenretrytheoperation.",
        "full_action": "Verifythatthehostnameissetandthenretrytheoperation."
    },
    "8776": {
        "code": 8776,
        "desc": "NetBackupdoesnotsupportthealgorithmused,seelogsformore informationregardingthealgorithm.",
        "first_action": "Useacertificatethatisencryptedusinganalgorithmthat",
        "full_action": "Useacertificatethatisencryptedusinganalgorithmthat\nNetBackupsupports.RefertotheNetBackupSecurityandEncryptionGuide."
    },
    "8777": {
        "code": 8777,
        "desc": "Thecertificatecannotbeenrolledbecauseofanunknownerror.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "8778": {
        "code": 8778,
        "desc": "FailedtogetthespecifiedcertificatefromWindowscertificatestore.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "8779": {
        "code": 8779,
        "desc": "ECAhealthcheckfailed.",
        "first_action": "Causes:",
        "full_action": "EachfailedvalidationisassociatedwithavalidationID.\nForeachfailure,theremaybeaspecificreasonandyoucancarryoutcertain\ntroubleshootingsteps.ReviewthefollowinglistofvalidationsfortheecaHealthCheck\ncommand.\nValidation ID: USER_INPUT_CERT_PATH_VALIDATION\n■ Causes:\n■ Thecertificatepathisempty.\n■ Thefileatthespecifiedpath filenamecannotbeaccessed.\n■ Recommendedactions:\n■ Ensurethatthecertificatepathisnotblank.\n■ Ensurethatthefilehasthe Readpermissionsforthecorrespondinguser.\nValidation ID: USER_INPUT_CERTIFICATES_VALIDATION\n■ Causes:\n■ Errorinreadingthecertificatefile.\n■ Recommendedactions:\n■ Ensurethatthecertificatefilecontainsacertificate.\n■ EnsurethatthecertificatefileformatisonethatNetBackupsupports.The\nsupportedcertificateformatsarePEM,P7BPEM,P7BDER.\nValidation ID: USER_INPUT_PRIVATE_KEY_PATH_VALIDATION\n■ Causes:\n■ Theprivatekeypathisempty.\n■ Thefileatthespecifiedpath filenamecannotbeaccessed.\n■ Recommendedactions:\n■ Ensurethattheprivatekeypathisnotblank.\n■ Ensurethatthefilehasthe Readpermissionsforthecorrespondinguser.\nValidation ID: USER_INPUT_PRIVATE_KEY_READ_VALIDATION\n■ Causes:\n■ Errorinreadingtheprivatekey:Filereadfailed.\n■ Errorinreadingtheprivatekey:Theprivatekeyoftheexternalcertificateis\nencrypted,butthe passphraseisnotprovided.\n■ Errorinreadingtheprivatekey:Theprivatekeyoftheexternalcertificateis\nencrypted,butthe passphraseisblank.\n■ Recommendedactions:\n■ Ensurethattheprivatekeyformatorkeyalgorithmsformatisoneofthose\nsupportedbyNetBackup.ThesupportedkeyformatsarePEMandDER.\n■ Iftheprivatekeyisencrypted,ensurethattheECA_KEY_PASSPHRASEFILEor\n-passphraseFilewithitsvalueas passphrasefilepathlocationisgiven.\n■ Iftheprivatekeyisencryptedandthe passphrasefileisgiven,ensurethat\nthe passphrasefileisnotemptyandthe passphraseinitiscorrect.\nValidation ID: USER_INPUT_TRUST_STORE_PATH_VALIDATION\n■ Causes:\n■ Thetruststorepathisempty.\n■ Thefileatthespecifiedpath filenamecannotbeaccessed.\n■ Recommendedactions:\n■ Ensurethatthetruststorepathisnotblank.\n■ Ensurethatthefilehasthe Readpermissionsforthecorrespondinguser.\nValidation ID: USER_INPUT_TRUST_STORE_VALIDATION\n■ Causes:\n■ Errorinreadingthetruststorepath.\n■ Recommendedactions:\n■ Ensurethatthetruststorecertificatefilecontainsatrustedcertificate.\n■ EnsurethatthecertificatefileformatisonethatNetBackupsupports.The\nsupportedcertificateformatsarePEM,P7BPEM,P7BDER.\nValidation ID: CERTIFICATES_KEYS_ACCESS_VALIDATION\n■ Causes:\n■ Windows:NetBackupservicesarenotabletoreadthecertificate,truststore,\norprivatekey.\n■ UNIX:NetBackupserviceuserisnotabletoreadthecertificate,truststore,\norprivatekey.\n■ Recommendedactions:\n■ Windows:\n■ EnsurethattheLocalServiceisnotdeniedaccesstothecertificate,trust\nstore,orprivatekey.\n■ EnsurethattheNetBackupserviceshaveaccesstothecertificate,trust\nstore,orprivatekey.\n■ Runthe icaclscommandtoensuretheNetBackupservicesorLocal\nServicehavereadpermissions.Example:\nicacls <file>\n...\n<file> NT SERVICE\\NetBackup Audit Manager:(R)\n...\nNote:ThisnoteonlyapplicabletoWindowssystems.\nThischeckisnotapplicableforgroupmembersiftheLocalServiceand\norNetBackupservicearemembersofagroupthatisgiventhe\npermissionsdenyandorallow.Thevalidationcheckdoesnotdetecttheir\npermissions.\n■ UNIX:\n■ EnsurethattheNetBackupserviceuserhasaccesstothecertificates,\ntheprivatekey,andthepassphrasefile.\nValidation ID: LEAF_CERTIFICATE_ENHANCED_KEY_USAGE_VALIDATION\n■ Causes:\n■ Therequiredextendedkeyusagesarenotavailableinthegivencertificate.\n■ Recommendedactions:\n■ Executethefollowingcommand:\n■ ForWindows:\n■ install_path\\bin\\goodies\\vxsslcmd.exe x509 -text -in\nend_entity_certificate\n■ ForUNIX:\n■ install_path/bin/goodies/vxsslcmdx509-text-in end_entity_certificate\n■ IfthecertificatehasaX509v3KeyUsageextensionpresent,itmustinclude\nthefollowingkeyusagepurposes:\n■ Forthewebservercertificate:AtleastoneoftheDigitalSignatureorKey\nEnciphermentshouldbepresent.\n■ ForaNetBackuphostcertificate:DigitalSignaturepurposeshouldbe\npresent.KeyEnciphermentmayormaynotbepresent.\n■ ForacertificatethatisusedforbothwebserverandNetBackuphost:\nDigitalSignaturepurposeshouldbepresent.KeyEnciphermentmayor\nmaynotbepresent.\n■ Thecertificatemayhaveotherkeyusagepurposeslistedinadditionto\nthepurposesspecifiedhere.Theseadditionalpurposesareignored.\n■ TheX509v3KeyUsageextensionmaybeeithercriticalornon-critical.\n■ AcertificatewithoutaX509v3KeyUsageextensionisalsousablewith\nNetBackup.\n■ IfthecertificatehasaX509v3ExtendedKeyUsageextensionpresent,it\nmustincludethefollowingkeyusagepurposes:\n■ Forthewebservercertificate:TLSWebServerAuthentication.\n■ ForaNetBackuphostcertificate:TLSWebServerAuthenticationand\nTLSWebClientAuthentication.\n■ ForacertificatethatisusedforbothwebserverandNetBackuphost:\nTLSWebServerAuthenticationandTLSWebClientAuthentication.\n■ Thecertificatemayhaveotherkeyusagepurposeslistedinadditionto\nthepurposesspecifiedhere.Theseadditionalpurposesareignored.\n■ TheX509v3ExtendedKeyUsageextensionmaybeeithercriticalor\nnon-critical.\n■ AcertificatewithoutaX509v3ExtendedKeyUsageextensionisalsousable\nwithNetBackup.\n■ Ifthecertificatedoesn’tmeettherequirementsthatarelistedinthis\nRecommend actionssection,contactyourcertificateprovidertoobtaina\nnewcertificate.\nValidation ID: CERTIFICATE_SUBJECT_DN_LENGTH_VALIDATION\n■ Causes:\n■ The subject namecontainsmorethan255characters\n■ Recommendedactions:\n■ Asubject namewithalengthgreaterthat255charactersisnotsupported.\nContactyourexternalcertificateprovider.\nValidation ID: CERTIFICATE_SAN_HOSTNAME_VALIDATION\n■ Causes:\n■ TheSubjectAlternativeNamefieldinthecertificateisnotemptyandthe\nhostnameisnotpresentinthefield.\n■ Recommendedactions:\n■ IfthecertificateSubjectAlternativeNameisnon-empty,ensurethatithas\nhostnamepresentinit.\n■ ToviewSubjectAlternativeNamerunthefollowingcommand:\n■ vxsslcmd x509 -text -in end_entity_certificate_file\n■ X509v3SubjectAlternativeName:DNS:host FQDNDNS:host name\nValidation ID: PRIVATE_KEY_VALIDATION\n■ Causes:\n■ Theprivatekeydoesnotmatchthecertificate.\n■ Recommendedactions:\n■ Ensurethatthecertificateanditscorrespondingprivatekeyaregiven.\nValidation ID: CERTIFICATE_SUBJECT_DN_ASCII_VALIDATION\n■ Causes:\n■ Anon-ASCIIcharacterwasfoundinthe Subject: subject nameofthe\ncertificate.\n■ Recommendedactions:\n■ Acertificatesubjectwithcharactersotherthanascii7-bitcharactersisnot\nsupported.Contactyourexternalcertificateprovider.\nValidation ID: CERTIFICATE_CHAIN_VALIDATION_AGAINST_TRUST_STORE\n■ Causes:\n■ Certificatechainverificationcanfailduetomanyreasons.Theonlycommon\nsentencethatisdisplayedis The certificate chain verification\nfailed.Therestoftheerrorisdisplayedwithwhatever opensslreturns.\n■ Recommendedactions:\n■ Ensurethatcertificatewithgivensubjectnameispresentintheprovided\ntruststore.\n■ Reviewthe opensslerrorandrectifypertheerrortext.\nValidation ID: CERTIFICATE_CN_EMPTINESS_VALIDATION\n■ Causes:\n■ TheCommonNamefieldinthecertificateisempty.\n■ Recommendedactions:\nEnsurethatcertificatecommonnameisnotempty.Contactyourexternal\ncertificateprovider.\n■\n■ Runthefollowingcommandtoverify:\n■ vxsslcmd x509 -subject -in certificate_file\n■ VerifythatthevalueofCNinthesubjectisnotempty.\nValidation ID: CERTIFICATES_ORDER\n■ Causes:\n■ Thesignatureofthecertificate subject namecannotbeverifiedwiththe\npublickeyofthecurrentcertificate subject name.\n■ Recommendedactions:\n■ IfyouuseaPEM-formattedcertificate,ensurethatinthecertificatefile,the\nleafcertificateispresentfirstfollowedbyitsissuer,followedbytheissuer\noftheleaf’sissuerandsoon.\nValidation ID: CERTIFICATE_CHAIN_EXPIRY_VALIDATION\n■ Causes:\n■ Thecertificatewiththesubject subject nameisexpired.\n■ Recommendedactions:\n■ Renewyourcertificateoruseacertificatethatiscurrentlyvalid.\n■ Toensure,runthefollowingcommand:\n■ vxsslcmd x509 -dates -in certificate_file\nOutput:\nnotBefore=date before which certificate is not valid\nnotAfter=date after which certificate is not valid\nValidation ID: CERTIFICATE_CHAIN_CURRENT_ACTIVE_VALIDATION\n■ Causes:\n■ Thecertificatewiththesubject subject nameisnotyetactive.\n■ Recommendedactions:\n■ Useacertificatethatiscurrentlyvalid.\n■ Toensure,runthefollowingcommand:\n■ vxsslcmd x509 -dates -in certificate_file\nOutput:\nnotBefore=date before which certificate is not valid\nnotAfter=date after which certificate is not valid\nValidation ID: WINDOWS_CERTIFICATE_STORE_PRIVATE_KEY_VALIDATION\n■ Severity: Failor Warn\n■ Causes:\n■ Awarningisgivenwhen MANAGE_WIN_CERT_STORE_PRIVATE_KEYissetto\nDisabledintheNetBackupconfigurationandtheNetBackupservicesare\npermittedtoaccesstheprivatekey.\n■ Thecheckfailswhen MANAGE_WIN_CERT_STORE_PRIVATE_KEYissetto\nDisabledintheNetBackupconfigurationandtheNetBackupservicesare\nnotpermittedtoaccesstheprivatekey.\n■ ThecheckfailswhentheCryptographicServiceProvider(CSP)orKey\nStorageProvider(KSP)donotsupportthesecuritydescriptors.\n■ Recommendedactions:\n■ SetMANAGE_WIN_CERT_STORE_PRIVATE_KEYtoAutomaticsothatNetBackup\nprivilegedservicescanupdatethereadpermissionsforprivatekeyfor\nNetBackupnon-privilegedservices.\n■ Ifthevalidationfails,giveNetBackupservicespermissionstoaccessthe\nprivatekey.Youcanrunthecommand: nbcertcmd\n-setwincertprivkeypermissions -force\n■ Ifthevalidationreturnsawarning,ensurethattheNetBackupserviceshave\nreadpermissionstoaccesstheprivatekey.Thepermissionsareresetduring\ncertainoperationslikecertificaterenewalordisasterrecovery.\n■ IfthevalidationfailsbecausetheCryptographicServiceProvider(CSP)or\nKeyStorageProvider(KSP)donotsupportthesecuritydescriptors,then\nuseaproviderthatsupportsthesecuritydescriptors.\nRefertothesection Limitations of Windows Certificate Store support when\nNetBackup services are running in Local Service account contextinthe\nNetBackupSecurityandEncryptionGuideformoredetails.\nValidation ID: USER_INPUT_WIN_CERT_PATH_VALIDATION\n■ Causes:\n■ Thecertificatewiththegivensubjectnamecannotbefound.\n■ Recommendedactions:\nEnsurethattheWindowscertificatestorecertificatepathisprovidedcorrectly\nandthecertificateexistsinthegivencertificatestore.Refertothe External\nCA support in NetBackupfromtheNetBackupSecurityandEncryptionGuide.\n■\nValidation ID: CERTIFICATE_SAN_CN_HOSTNAME_VALIDATION\n■ Causes:\n■ TheSubjectAlternativeNamefieldinthecertificateisemptyandthehost\nname hostnameisnotpresentintheCommonNamefield.\n■ Recommendedactions:\n■ IfthecertificateSubjectAlternativeNameisempty,ensurethattheCommon\nNamefieldhasahostnamepresentinit.\n■ ToviewtheSubjectAlternativeName,runthefollowingcommand:\n■ vxsslcmd x509 -text -in end_entity_certificate_file\n■ X509v3SubjectAlternativeName:DNS: host FQDNDNS:host name\n■ ToviewCommonName,runthefollowingcommand:\n■ vxsslcmd x509 -text -in end_entity_certificate_file\n■ X509v3SubjectAlternativeName:DNS: host FQDNDNS:host name\nValidation ID: USER_INPUT_WIN_CERT_VALIDATION\n■ Causes:\n■ Cannotopentheprovidedcertificatestore.\n■ Issuerofthecertificateisnotfound.\n■ Certificatewiththeprovidedsubjectisnotfound.\n■ Thehostnameofthecomputercannotbefetched.[Usedwithspecial\nkeyword $hostname]\n■ Certificateisnotvalidyet.\n■ Certificateisexpired.\n■ Privatekeyisnotfoundforthecertificate.\n■ Therequiredpurposes(ClientAuthentication&ServerAuthentication)are\nnotpresentinthecertificate.\n■ Recommendedactions:(ThefollowingactionsshouldbeperformedinWindows\ncertificatestore)\n■ Ensurethatcertificatepathisincorrectformat:\nstore-name\\issuer-name\\subject\n■ Checkthecertificate’sValid fromfield.Thevalue(date)shouldbeincurrent\ndaterange.\n■ Checkthecertificate’sValid tofield.Thevalue(date)shouldbeincurrent\ndaterange.\n■ Ensurethattheprivatekeyispresentthatcorrespondstotheendentity\ncertificate.\n■ EnsurethattheEnhanced Key UsagefieldcontainsServer Authentication\n(1.3.6.1.5.5.7.3.1)andClient Authentication(1.3.6.1.5.5.7.3.2).\nAllpurposeisalsoaccepted.\nValidation ID: USER_INPUT_CRL_PATH_VALIDATION\n■ Causes:\n■ TheCRLpathisnotaccessible.\n■ TheCRLpathisempty.\n■ TheCRLpathcontainsonly0-KBfiles.\n■ Recommendedactions:\n■ EnsurethattheCRLpathiscorrectandnotempty.\nValidation ID: USER_INPUT_CRL_PATH_CONTAINS_CRLS\n■ Causes:\n■ TheCRLpathdoesnotcontainanyCRLfiles.\n■ Recommendedactions:\n■ EnsurethattheCRLpathiscorrectandnotempty.\nValidation ID: CRL_FILES_ACCESS_VALIDATION\n■ Causes:\n■ Windows:NetBackupservicesarenotabletoreadtheCRLfiles.\n■ UNIX:NetBackupserviceuserisnotabletoreadtheCRLfiles.\n■ Recommendedactions:\n■ Windows:\n■ EnsurethattheLocalServiceisnotdeniedaccesstotheCRLfiles.\n■ EnsurethattheNetBackupserviceshaveaccesstotheCRLfiles.\n■ Runthe icaclscommandtoensuretheNetBackupservicesorLocal\nServicehavereadpermission.Example:\nicacls <file>\n...\n<file> NT SERVICE\\NetBackup Audit Manager:(R)\n...\nNote:ThisnoteonlyapplicabletoWindowssystems.\nThischeckisnotapplicableforgroupmembersiftheLocalServiceand\norNetBackupservicearemembersofagroupthatisgiventhe\npermissionsdenyandorallow.Thevalidationcheckdoesnotdetecttheir\npermissions.\n■ UNIX:EnsurethattheserviceuserhasaccesstotheCRLfiles.\nValidation ID: CRL_CDP_URL_VALIDATION\n■ Causes:\n■ TheCRLDistributionPointinthecertificatedoesnotcontainvalidURLs.\nNetBackupsupportsonlyHTTPorHTTPSURLs.\n■ Recommendedactions:\n■ EnsurethattheCRLDistributionPointcontainsvalidURLs.\nValidation ID: ALL_CRLS_READABLE\n■ Causes:\n■ CRLfilesavailablearenotreadableorinvalidCRLs.\n■ Recommendedactions:\n■ EnsurethatvalidCRLsareavailableintheCRLpath."
    },
    "8787": {
        "code": 8787,
        "desc": "ThespecifiedprivatekeyoftheexternalcertificateisnotFIPS-compliant.",
        "first_action": "Ensurethattheprivatekeyfortheexternalcertificateis",
        "full_action": "Ensurethattheprivatekeyfortheexternalcertificateis\ngeneratedusingFIPS-compliantalgorithms."
    },
    "8788": {
        "code": 8788,
        "desc": "TheCryptographicServiceProviderorkeystorageproviderdoesnot supportsecuritydescriptors.",
        "first_action": "UseaCryptographicServiceProviderorkeystorage",
        "full_action": "UseaCryptographicServiceProviderorkeystorage\nproviderthatsupportssecuritydescriptors.Alternatively,usetheLocalSystemor\nanadministratoraccounttoruntheNetBackupnon-privilegedservices.\nFormoreinformationaboutchangingtheserviceuser,seetheNetBackupSecurity\nandEncryptionGuide."
    },
    "8789": {
        "code": 8789,
        "desc": "FailedtoacquireprivatekeycorrespondingtocertificateinWindows certificatestore.",
        "first_action": "1. Useacertificatethathasaprivatekeythatisassociatedwithit.",
        "full_action": "Performthefollowing:\n1. Useacertificatethathasaprivatekeythatisassociatedwithit.\n2. Checkiftheuserhaspermissionstoreadtheprivatekey."
    },
    "8790": {
        "code": 8790,
        "desc": "Failedtoupdatesecuritydescriptorofprivatekeycorrespondingto certificateinWindowscertificatestore.",
        "first_action": "1. Checkiftheuserhaspermissionstomodifythesecuritydescriptoroftheprivate",
        "full_action": "Performthefollowing:\n1. Checkiftheuserhaspermissionstomodifythesecuritydescriptoroftheprivate\nkey.\n2. CheckiftheCryptographicServiceProviderorkeystorageprovidersupports\nsecuritydescriptors.Useaproviderthatsupportssecuritydescriptorsorthe\nLocalSystemoranadministratoraccounttoruntheNetBackupnon-privileged\nservices.\nFormoreinformationaboutchangingtheserviceuser,seetheNetBackup\nSecurityandEncryptionGuide."
    },
    "8791": {
        "code": 8791,
        "desc": "Failedtoreadthesecuritydescriptorofprivatekeycorrespondingto certificateinWindowscertificatestore.",
        "first_action": "1. Checkiftheuserreadingthesecuritydescriptoroftheprivatekeyhas",
        "full_action": "Performthefollowing:\n1. Checkiftheuserreadingthesecuritydescriptoroftheprivatekeyhas\npermissionstoreadit.\n2. CheckiftheCryptographicServiceProviderorkeystorageprovidersupports\nsecuritydescriptors.Useaproviderthatsupportssecuritydescriptorsorthe\nLocalSystemoranadministratoraccounttoruntheNetBackupnon-privileged\nservices.\nFormoreinformationaboutchangingtheserviceuser,seetheNetBackup\nSecurityandEncryptionGuide."
    },
    "8792": {
        "code": 8792,
        "desc": "FailedtosettheattributesoftheprivatekeyorcertificateinsideWindows certificatestore.",
        "first_action": "1. Checkifthecertificateisvalid.",
        "full_action": "Performthefollowing:\n1. Checkifthecertificateisvalid.\n2. Checkiftheuserhaspermissionstowritetheattributesofprivatekey."
    },
    "8793": {
        "code": 8793,
        "desc": "Failedtoreadtheattributesfromtheprivatekeyorcertificateinside Windowscertificatestore.",
        "first_action": "1. Checkifthecertificateisvalid.",
        "full_action": "Performthefollowing:\n1. Checkifthecertificateisvalid.\n2. Checkiftheuserhaspermissionstoreadtheattributesofprivatekey."
    },
    "8794": {
        "code": 8794,
        "desc": "NetBackupisnotenabledtomanagetheprivatekeycorrespondingto certificateintheWindowscertificatestore.CheckNetBackupconfiguration.",
        "first_action": "Changethevalueofthe",
        "full_action": "Changethevalueofthe\nMANAGE_WIN_CERT_STORE_PRIVATE_KEYintheNetBackupconfigurationto\nAutomatic."
    },
    "8798": {
        "code": 8798,
        "desc": "ThecertificateofthehostcannotbevalidatedbecauseFIPSmodeis enabled.",
        "first_action": "providerclassand -providerpathareneededasthetruststoreisaBCFKS",
        "full_action": "Toovercomethisproblem,atemporaryFIPS-compliant\ntruststorehasbeenintroducedinNetBackup10.0whichislocatedat:\ninstall_path/var/global/wsl/credentials/cacerts.bcfks\nWhenaNetBackupprimaryserverisrunninginFIPSmode,administratorsnow\nneedtoensurethatthistruststorehastheremoteentity’sCAcertificatealready\navailableinit.ThischeckmustbedonebeforetheAPIsarecalledtofetchtheCA\ncertificateofremoteentity.NetBackupWebServicesAPIworkflowsusethistrust\nstoretoverifytheidentityoftheremoteentityNetBackupcommunicateswith.\nContactyourNetBackupAdministratortopopulatethetruststorewiththetarget\nserver’sCAcertificateforvalidatingtheserver’sauthenticity.\nNote:ThefollowingstepsneedtobeperformedontheNetBackupprimaryserver\nwhichisconfiguredtoruninFIPSmode.\nThe keytoolcommandthatisavailableontheprimaryserver,canbeusedto\nimporttheCAcertificatesintothetruststore\ninstall_path/var/global/wsl/credentials/cacerts.bcfks.Theoptions\n-providerclassand -providerpathareneededasthetruststoreisaBCFKS\nformattruststore,theonlyfullyFIPS-compliantstoreformat.\nTheremoteentity’sCAcertificatemustbeavailableinafileinaPEMencoded\nformat.TheCAcertificatemustbecopiedovertotheNetBackupprimaryserver\nrunninginFIPSmode.\nThestepstoexporttheremoteentity’sCAcertificateintoaPEMformatfilecan\nvary.Oneofthewaystogettheinformationisbyusingthefollowing keytool\ncommands.TheNetBackupadministratorneedstorefertothedocumentationof\ntheproduct/sub-systemNetBackupisintendedtobeintegrated.Forexample,while\naddingVRPserverinNetBackup,stepstogettheVRPserver’sCAcertificateina\nPEMformatwillbeavailableinVRPdocumentation.\nUsethefollowing keytoolcommandstoimporttheCAcertificateinto\ninstall_path/var/global/wsl/credentials/cacerts.bcfks:\nWindows:\ninstall_path\\java\\jre\\bin\\keytool -storetype BCFKS\n-providerpath install_path\\wmc\\webserver\\lib\\ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-importcert -trustcacerts -file <CA certificate file (PEM encoded) path>\n-keystore install_path\\var\\global\\wsl\\credentials\\cacerts.bcfks\n-storepass <password from the install_path\\var\\global\\jkskey file>\n-alias <alias name of the trusted certificate entry to be added>\nUNIX:\n/usr/openv/java/jre/bin/keytool -storetype BCFKS\n-providerpath /usr/openv/wmc/webserver/lib/ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-importcert -trustcacerts -file <CA certificate file (PEM encoded) path>\n-keystore install_path/var/global/wsl/credentials/cacerts.bcfks\n-storepass <password from the /usr/openv/var/global/jkskey file>\n-alias <alias name of the trusted certificate entry to be added>\nNetBackupdoesn’tneedtheseCAcertificatesafterthebootstrappingcallsaredone\n(subsequentAPIcallsmakeuseofadifferenttruststorethathastheseCAcertificate\nentriespopulated).Cohesityrecommendsthatentriesarecleaneduponcethe\nremoteentityisconfiguredinNetBackup.Todeleteanentryfromthetemporary\nkeystore:\nWindows:\ninstall_path\\java\\jre\\bin\\keytool -storetype BCFKS\n-providerpath install_path\\wmc\\webserver\\lib\\ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-importcert -trustcacerts -file <CA certificate file (PEM encoded) path>\n-keystore install_path\\var\\global\\wsl\\credentials\\cacerts.bcfks\n-storepass <password from the install_path\\var\\global\\jkskey file>\n-delete -alias <alias of the entry to be deleted>\nUNIX:\n/usr/openv/java/jre/bin/keytool -storetype BCFKS\n-providerpath /usr/openv/wmc/webserver/lib/ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-keystore /usr/openv/var/global/wsl/credentials/cacerts.bcfks\n-storepass <password from the /usr/openv/var/global/jkskey file> -delete\n-alias <alias of the entry to be deleted>\nPerformthefollowingproceduretoconfigureatrustedprimaryserver.\nTo configure a trusted primary server\n1 Performthefollowingonthedestinationprimaryserver:\nExporttheCAcertificatefromaBCFKSformattruststoreusingthe keytool\ncommand:\n/usr/openv/java/jre/bin/keytool -storetype BCFKS\n-providerpath /usr/openv/wmc/lib/ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-exportcert -alias <alias of the cert to be exported>\n-keystore <BCFKS format trust store> -storepass <store password> -rfc\n-file <destination PEM file in which this CA certificate will be exported>\nExample:\nWindows:\ninstall_path\\jre\\bin\\keytool\n-providerpath install_path\\wmc\\lib\\ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-storetype BCFKS -export -alias nbwmc -rfc\n-file <file name of the CA cert PEM>\n-keystore install_path\\var\\global\\wsl\\credentials\\nbwebservice.bcfks\n-storepass <password from install_path\\var\\global\\jkskey>\nUNIX:\n/usr/openv/java/jre/bin/keytool -providerpath /usr/openv/wmc/lib/ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-storetype BCFKS -export -alias nbwmc -rfc\n-file /usr/openv/var/global /wsl/credentials/nbwmc.pem\n-keystore /usr/openv/var/global/wsl/credentials/nbwebservice.bcfks\n-storepass <password from /usr/openv/var/global/jkskey>\n2 CopythePEMfilethatiscreatedaspartofthestep1commandrun,fromthe\ndestinationprimaryservertosourceprimaryserver.\n3 Onthesourceprimaryserver,importtheCAcertificatefromthePEMfileto\ninstall_path/var/global/wsl/credentials/cacerts.bcfks:\nWindows:\ninstall_path\\java\\jre\\bin\\keytool -storetype BCFKS\n-providerpath install_path\\wmc\\webserver\\lib\\ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-importcert -trustcacerts -file <CA certificate file (PEM encoded) path>\n-keystore install_path\\var\\global\\wsl\\credentials\\cacerts.bcfks\n-storepass <password from the install_path\\var\\global\\jkskey file>\n-alias <alias name of the trusted certificate entry to be added>\nUNIX:\n/usr/openv/java/jre/bin/keytool -storetype BCFKS\n-providerpath /usr/openv/wmc/webserver/lib/ccj.jar\n-providerclass com.safelogic.cryptocomply.jcajce.provider.CryptoComplyFipsProvider\n-importcert -trustcacerts -file <CA certificate file (PEM encoded) path>\n-keystore install_path/var/global/wsl/credentials/cacerts.bcfks\n-storepass <password from the /usr/openv/var/global/jkskey file>\n-alias <alias name of the trusted certificate entry to be added>\n4 (Conditional)ToimporttheCAcertificateofsourceprimaryservertodestination\nprimaryserver,youmustfollowsteps1,2,and3.Forstep1,thedestination\nprimaryserverbecomessourceandsourcebecomesdestination.Thischange\nensuresthatbothprimaryservershaveeachother’sCAcertificateavailable\nat install_path/var/global/wsl/credentials/cacerts.bcfks.\nIftheremoteentityhasaJKSformattedkeystore,thefollowingcommandcan\nbeusedtoexporttheCAcertificateinPEMformat.\nExportingaCAcertificatefromaJKSformattruststoreusingthe keytool\ncommand:\n/usr/openv/java/jre/bin/keytool -exportcert\n-alias <alias of the cert to be exported>\n-keystore <trust store path>\n-storepass <store password> -rfc\n-file <destination PEM file in which this CA certificate will be exported>"
    },
    "8799": {
        "code": 8799,
        "desc": "Thevalidationofthecertificatesigningalgorithmfailed.",
        "first_action": "ContactyourCertificateAuthoritytogenerateandissue",
        "full_action": "ContactyourCertificateAuthoritytogenerateandissue\nacertificatethatissignedusingnon-deprecatedalgorithm."
    },
    "8800": {
        "code": 8800,
        "desc": "CommunicationwithEMMfailed.",
        "first_action": "Ensurethatthe nbemmserviceisrunning.",
        "full_action": "Dothefollowing,asappropriate:\n■ Ensurethatthe nbemmserviceisrunning.\n■ Restart nbemmortheNetBackupWebManagementConsole(nbwmc)andretry\ntherequest.\n■ ExaminetheunifiedloggingfilesontheNetBackupmasterserverforthenbemmm\n(OID111)serviceandtheNetBackupwebservices.Unifiedloggingiswritten\nto/usr/openv/logs(UNIX)ortoinstall_path\\NetBackup\\logs(Windows).\nSeetheNetBackupTroubleshootingGuideandtheNetBackupLogging\nReferenceGuidefordetailsontroubleshootingthewebservicesandontheir\nlogs.\n■ Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "8813": {
        "code": 8813,
        "desc": "Policyattributesmustbespecifiedusingthepropertynamed'policy'.",
        "first_action": "Pleasespecifythepolicyattributes,includingany",
        "full_action": "Pleasespecifythepolicyattributes,includingany\nschedules,clients,andbackupselectionswithinthe‘policy’propertyintheJSON\npayload.SeetheNetBackupRESTAPIdocumentationfordetailsaboutthePolicy\nAPIJSONschema."
    },
    "8814": {
        "code": 8814,
        "desc": "PleaseenteravalidHyper-Vmachinename.",
        "first_action": "EnsurethattheNetBackupclientisinstalledontheHyper-V",
        "full_action": "EnsurethattheNetBackupclientisinstalledontheHyper-V\nserverandthattheNetBackupmasterservercancommunicatewithit."
    },
    "8816": {
        "code": 8816,
        "desc": "TheIDintheURLdoesnotmatchtheIDinthebody.",
        "first_action": "EnsurethattheIDintherequestURLmatchestheIDin",
        "full_action": "EnsurethattheIDintherequestURLmatchestheIDin\ntherequestbody."
    },
    "8817": {
        "code": 8817,
        "desc": "Thecredentialnamethatyouprovidedalreadyexists.",
        "first_action": "Enteradifferentvalidcredentialnameintherequestbody.",
        "full_action": "Enteradifferentvalidcredentialnameintherequestbody.\nDonotleaveanyspacesbetweencharacters.Thenamemustnotexceed256\ncharacters."
    },
    "8818": {
        "code": 8818,
        "desc": "Invalidpolicyname.",
        "first_action": "SeetheNetBackupAdministrator’sGuideVolumeIfordetailsonthenaming",
        "full_action": "Enteravalidnameforthepolicyaccordingtothenaming\nrules.Useonlyalphabetic(ASCIIA-Zanda-z),numeric(0-9),plus(+),minus(-),\nunderscore(_),orperiod(.)characters.Donotuseaminus(-)orperiod(.)asthe\nfirstorlastcharacter.Donotleaveanyspacesbetweencharacters.\nFormoreinformationonpolicynames:\n■ SeetheNetBackupAdministrator’sGuideVolumeIfordetailsonthenaming\nconventions.\n■ YoumayalsorefertotheArticle:100016372intheSupportKnowledgeBase\nformoreinformationaboutpolicynaming."
    },
    "8819": {
        "code": 8819,
        "desc": "Invalidschedulename.",
        "first_action": "Enteravalidnameforthepolicyaccordingtothenaming",
        "full_action": "Enteravalidnameforthepolicyaccordingtothenaming\nrules.Useonlyalphabetic(ASCIIA-Zanda-z),numeric(0-9),plus(+),minus(-),\nunderscore(_),orperiod(.)characters.Donotuseaminus(-)orperiod(.)asthe\nfirstorlastcharacter.Donotleaveanyspacesbetweencharacters.\nSeetheNetBackupAdministrator’sGuideVolumeIfordetailsonthenaming\nconventions."
    },
    "8820": {
        "code": 8820,
        "desc": "Failedtoretrievedetailsofallthemediaservers.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8821": {
        "code": 8821,
        "desc": "Failedtoretrievethedetailsofthespecifiedmediaserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8822": {
        "code": 8822,
        "desc": "Failedtoaddthetrustedmasterserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8823": {
        "code": 8823,
        "desc": "Failedtoupdatethetrustedmasterserver.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8824": {
        "code": 8824,
        "desc": "Failedtoretrievethetrustedmasterserverdetails.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8825": {
        "code": 8825,
        "desc": "Failedtoretrievetheremoteprimaryserverdetails.",
        "first_action": "Seethe errorDetailsinJSONoutputforadditional",
        "full_action": "Seethe errorDetailsinJSONoutputforadditional\ndetails.Retrytheoperationandiftheissuepersists,visittheCohesityTechnical\nSupportwebsite.TheCohesityTechnicalSupportwebsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "8836": {
        "code": 8836,
        "desc": "Failedtoupdatethedetailsofthespecifiedmediaserver.",
        "first_action": "Themediaserverisknowntomasterserver.",
        "full_action": "Verifythefollowing:\n■ Themediaserverisknowntomasterserver.\n■ Themediaserverisreachablefrommasterserver."
    },
    "8837": {
        "code": 8837,
        "desc": "ThespecifiedmediaserverdoesnotsupportthisDTEconfiguration.",
        "first_action": "Themediaserverisknowntothemasterserver.",
        "full_action": "Verifythefollowing:\n■ Themediaserverisknowntothemasterserver.\n■ ThemediaserverisonNetBackup10.0releaseornewer.\n■ Themediaserverisreachablefromthemasterserver."
    },
    "8842": {
        "code": 8842,
        "desc": "Failedtosavetheproxyserverdetails.",
        "first_action": "1 CallthePOSTAPI",
        "full_action": "Performthefollowingsteps:\n1 CallthePOSTAPI\n(https://{NetbackupUrl}/netbackup/config/proxy-servers)tocreate\ntheproxyserver.\n2 CreatetheAPIwithpropersyntaxtovalidatetherequestbutusesomeinvalid\ndatawhichshowsanerrorduringruntime.\n3 VerifythattheerrorisshownintheAPIresponse."
    },
    "8900": {
        "code": 8900,
        "desc": "Thehostnamethatwasprovidedmustbeassociatedwithasinglehost ID.",
        "first_action": "Ensurethatthehostnamethatyouwanttoaddordelete",
        "full_action": "Ensurethatthehostnamethatyouwanttoaddordelete\nformappingisassociatedwithasinglehostID."
    },
    "8901": {
        "code": 8901,
        "desc": "Themappingnamethatwasprovideddoesnotexist.",
        "first_action": "Provideavalidmappingnameandtryagain.",
        "full_action": "Provideavalidmappingnameandtryagain."
    },
    "8902": {
        "code": 8902,
        "desc": "Mappingsforthespecifiedhostdonotexist.",
        "first_action": "Provideavalidhostnameandtryagain.",
        "full_action": "Provideavalidhostnameandtryagain."
    },
    "8903": {
        "code": 8903,
        "desc": "ThehostnamedoesnotexistinthehostIDtohostnamemappinglist.",
        "first_action": "UsehostnamethatispresentinhostIDtohostname",
        "full_action": "UsehostnamethatispresentinhostIDtohostname\nmappinglist.Alternatively,addthegivenhostnametothemappinglistwiththe\nnbhostmgmt -addcommand."
    },
    "8904": {
        "code": 8904,
        "desc": "Thehostdatabaseoperationsareblockedwhendisasterrecoveryisin progress.",
        "first_action": "Manuallyresettheenvironmentvariable",
        "full_action": "Manuallyresettheenvironmentvariable\nNB_DR_IN_PROGRESSto 0."
    },
    "8951": {
        "code": 8951,
        "desc": "TheNetBackupAPIversionisinvalid.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Formoreinformation,seetheNetBackupAPIReference\nGuide."
    },
    "8952": {
        "code": 8952,
        "desc": "Aresponsecannotbegeneratedinthemediatypespecifiedbythe requestacceptheader.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Formoreinformation,seetheNetBackupAPIReference\nGuide."
    },
    "8953": {
        "code": 8953,
        "desc": "Thecontenttypespecifiedbytherequestcontent-typeheaderisnot supportedbytherequestedresourcefortherequestedmethod.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Formoreinformation,seetheNetBackupAPIReference\nGuide."
    },
    "8954": {
        "code": 8954,
        "desc": "Thefiltercriteriaisinvalid.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Formoreinformation,seetheNetBackupAPIReference\nGuide."
    },
    "8955": {
        "code": 8955,
        "desc": "AninvalidAPIrequestisencountered.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Formoreinformation,seetheNetBackupAPIReference\nGuide."
    },
    "8956": {
        "code": 8956,
        "desc": "Multipleauthorizationheadersarenotallowed.",
        "first_action": "Removetheextraauthorizationheadersandtryagain.",
        "full_action": "Removetheextraauthorizationheadersandtryagain."
    },
    "8957": {
        "code": 8957,
        "desc": "TheHTTPmethodisnotsupported.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Formoreinformation,seetheNetBackupAPIReference\nGuide."
    },
    "8958": {
        "code": 8958,
        "desc": "Adatabasesystemerroroccurred.",
        "first_action": "IfyouusedtherecoverypointAPItocallMicrosoftSQL",
        "full_action": "IfyouusedtherecoverypointAPItocallMicrosoftSQL\nsourcefiles,reviewallAPIinputsandtryagain.Iftheproblempersists,contactthe\nCohesityTechnicalSupport.Formoreinformation,seetheNetBackupAPI\nReferenceGuide."
    },
    "8959": {
        "code": 8959,
        "desc": "Multipleauditreasonheadersarenotallowed.",
        "first_action": "Chooseoneauditreasonheaderandremovetheother",
        "full_action": "Chooseoneauditreasonheaderandremovetheother\nheaders."
    },
    "8960": {
        "code": 8960,
        "desc": "TheX-NetBackup-Audit-ReasonheaderisnotproperlyURL-encoded.",
        "first_action": "Ensurethattheauditreasonisproperlypercentencoded.",
        "full_action": "Ensurethattheauditreasonisproperlypercentencoded.\nOnlyISO-8859-1charactersareallowed."
    },
    "8962": {
        "code": 8962,
        "desc": "Requestedoperationfailed.",
        "first_action": "Formoredetailsaboutthiserror,examinethewebserver",
        "full_action": "Formoredetailsaboutthiserror,examinethewebserver\nand nbwebservicelogs.Iftheproblempersists,contacttheCohesityTechnical\nSupport.Formoreinformation,seetheNetBackupAPIReferenceGuide."
    },
    "8963": {
        "code": 8963,
        "desc": "ThehostnamethatyouhavespecifiedtoconnecttotheNetBackup webserverisnotpresentintheNetBackupwebservercertificate.",
        "first_action": "Ifyouwanttoaccessthe NetBackup Web Management",
        "full_action": "Ifyouwanttoaccessthe NetBackup Web Management\nConsolefunctionalityusingadditionalhostnamesandorIPaddresses(otherthan\ntheonespresentinservercertificate),refertothefollowingprocedure.\nNote:Thissettingisonlyforamasterserver.Theallowedlist.propertiesneeds\ntohavealltheadditionalnames(hostnames,IPaddresses)ofthemasterserver\nthatwouldbeusedtoconnectfromtheclients.Examplesofclientsarethe\nNetBackupAdministrationConsole,webUI,anyrestclient,orotherNetBackup\nclients.\nAccessing the NetBackup Web Management Console functionality using\nadditional host names and or IP addresses\n1 Createafile VAR_GLOBAL/wsl/config/allowedlist.properties.\nExample:\nWindows:\n<install_path>\\NetBackup\\var\\global\\wsl\\config\\allowedlist.properties\nUNIX: /usr/openv/var/global/wsl/config/allowedlist.properties\n2 Ensurethatthewebserviceaccountuserhasreadpermissionsonthisfile.\nExample:OnUNIXsystems chmod a+r\n/usr/openv/var/global/wsl/config/allowedlist.propertiesisoneway\ntoensurerequiredpermissionsonthisfile.\n3 Addrequiredadditionalvalidhost.headersandx.forwarded.host.headers\nheadervalues.\n4 Savethefile.\n5 Restartthe NetBackup Web Management Consoleservice.\nOnaWindowssystem,theNetBackup Web Management Consoleservicecan\nberestartedfromtheWindowsServiceControlManager.\nOnUNIXsystems /usr/openv/netbackup/bin/nbwmc stop &&\n/usr/openv/netbackup/bin/nbwmc start.\nThefollowingisanexampleofan allowedlist.propertiesfilelookslike:\n#Sample Properties File#\n#Properties file to allow additional valid HOST and X-FORWARDED-HOST header values\n#Fri Apr 23 16:14:42 CDT 2021\nhost.headers=master_server_additional_name_1,master_server_additional_name_2,\nmaster_server_additional_ip_1,master_server_additional_ip_2\nx.forwarded.host.headers=master_server_additional_name_1,\nmaster_server_additional_name_2 ,master_server_additional_ip_1,\nmaster_server_additional_ip_2\nThekeyhost.headershascomma-separatedstringvaluesofthehostnamesand\nIPaddresseswhichneedtobeconsideredvalidforthe HOSTrequestheader.\nThekey x.forwarded.host.headershascomma-separatedstringvaluesofthe\nhostnamesandIPaddresseswhichneedtobeconsideredvalidforthe\nX-FORWARDED-HOSTheader."
    },
    "9032": {
        "code": 9032,
        "desc": "Couldnotconnecttothevirtualmachine.",
        "first_action": "VerifyifthevirtualmachineisuportheSnapshotManager",
        "full_action": "VerifyifthevirtualmachineisuportheSnapshotManager\ncancommunicatewiththevirtualmachine.ReviewtheSnapshotManagerlogs."
    },
    "9050": {
        "code": 9050,
        "desc": "Nomatchingreportfound.",
        "first_action": "CheckifthereportIDisintheGET /netbackup/reports",
        "full_action": "CheckifthereportIDisintheGET /netbackup/reports\nresponse."
    },
    "9051": {
        "code": 9051,
        "desc": "Invalidfilterspecifiedintherequest.",
        "first_action": "Checkifthefilterstringthatwaspassedthroughthe",
        "full_action": "Checkifthefilterstringthatwaspassedthroughthe\nrequestbodyisvalid."
    },
    "9052": {
        "code": 9052,
        "desc": "Invalidreportrequest.",
        "first_action": "Checkthattherequestbodyisvalid.",
        "full_action": "Checkthattherequestbodyisvalid."
    },
    "9053": {
        "code": 9053,
        "desc": "Invalidjobreporttypefound.",
        "first_action": "CheckifthereporttypeisintheGET /netbackup/reports",
        "full_action": "CheckifthereporttypeisintheGET /netbackup/reports\nresponse."
    },
    "9101": {
        "code": 9101,
        "desc": "Failedtolockthefile.",
        "first_action": "Examinethelogsfortheoperationyoutriedtoperform.",
        "full_action": "Dothefollowing,asappropriate:\n■ Examinethelogsfortheoperationyoutriedtoperform.\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ Onallofthehostsinvolvedinthecommunication,examinetheunifiedlogsfor\nnbpxyhelper(OID486)."
    },
    "9102": {
        "code": 9102,
        "desc": "Failedtounlockthefile.",
        "first_action": "Examinethelogsfortheoperationyoutriedtoperform.",
        "full_action": "Dothefollowing,asappropriate:\n■ Examinethelogsfortheoperationyoutriedtoperform.\n■ ExaminelegacylogsontheNetBackupserverfor nbcertcmd."
    },
    "9103": {
        "code": 9103,
        "desc": "Unexpectedresponsefromthewebservice. 1098NetBackupstatuscodes NetBackup status codes",
        "first_action": "Upgradetheback-levelmasterserver.",
        "full_action": "Dothefollowing,asappropriate:\n■ Upgradetheback-levelmasterserver.\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(allOIDs).\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ Onallofthehostsinvolvedinthecommunication,examinetheunifiedlogsfor\nnbpxyhelper(OID486)."
    },
    "9104": {
        "code": 9104,
        "desc": "Thecertificateverificationfailed.",
        "first_action": "VerifythePKIartifactsusingtheOpenSSLcommand.",
        "full_action": "VerifythePKIartifactsusingtheOpenSSLcommand."
    },
    "9108": {
        "code": 9108,
        "desc": "Failedtoconnecttothe vnetdservice.",
        "first_action": "1. Ensurethatthe vnetdprocessisrunningontheNetBackuphost.",
        "full_action": "Dothefollowing:\n1. Ensurethatthe vnetdprocessisrunningontheNetBackuphost.\n2. Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "9126": {
        "code": 9126,
        "desc": "Theremoteserver’scertificateisnotvalidordoesn’texist.",
        "first_action": "Reviewthe nbcs/bpfis/bppfilevelerrormessagesthataredisplayedinJob",
        "full_action": "Performthefollowingasappropriate:\nThetablethatisshownliststheissueandtheassociatedactionthatisrequiredto\nfixtheissue:\n■ Reviewthe nbcs/bpfis/bppfilevelerrormessagesthataredisplayedinJob\ndetailsontheActivitymonitor.Formoredetails,reviewthecomponentlogs.\n■ Reviewthenbwebservice/nbemmlevelerrormessagefortheSnapshotManager\nandplug-inconfiguration.Formoredetails,reviewthecomponentlogs.\nTable 1-7 OperationfailedduetoSSLcertificateissuesorconnectivity\nissues.\nRecommended actionMessage\nCopythelatestCRLintothe\nECA_CRL_PATHpathorensurethattheCRL\ndistributionpointURLfromtherespective\nhostcertificateisaccessiblefromthe\nSnapshotManager.\nUnabletoretrievethecertificateCRL.Ifyou\nhaveconfiguredtheECA_CRL_PATH,\nensurethatvalidCRLsarepresentatthe\nlocation.ConfirmthattheCRLURLis\naccessiblefromtheSnapshotManager.\nEnsurethatthelatestCRL’sareuploadedat\ntheECA_CRL_PATHpath.\nTheSnapshotManagerCRLcachecanbe\nupdatedmanuallybyusingthefollowing\ncommandonSnapshotManagerhost:\nflexsnap_configure renew --token\ntoken\nThecertificaterevocationlist(CRL)isexpired.\nEnsurethattheECA_CRL_PATHisupdated\nwiththelatestCRL.\nReviewyourSnapshotManager’ssystem\ntimeorprovideavalidCRL.\nThecertificaterevocationlist(CRL)isnotyet\nvalid.\nReviewtheCRLusingtheOpenSSL\ncommandorcontactyourSecurity\nAdministrator.\nThedateoflastupdateofthecertificate\nrevocationlist(CRL)isnotinavalidformat.\nReviewtheCRLusingtheOpenSSL\ncommandorcontactyourSecurity\nAdministrator.\nThedateofnextupdateofthecertificate\nrevocationlist(CRL)isnotinavalidformat.\nTable 1-7 OperationfailedduetoSSLcertificateissuesorconnectivity\nissues. (continued)\nRecommended actionMessage\nPerformtheoperationagain.Iftheproblem\npersists,savealloftheerrorloginformation\nandcontactCohesityTechnicalSupport.\nTheoperationhasfailedwithacURLerror.\nDetermineifanyofthecertificatesinthe\nchainhavebeenrevokedorcontactyour\nSecurityAdministrator.\nTorenewSnapshotManagercertificate,run\nthefollowingcommandontheSnapshot\nManagerhost:\nForNBCA:flexsnap_configure renew\n--hostnames FQDN --token token\n--force\nForECA:flexsnap_configure renew\n--hostnamesFQDN --ca ca_file_path\n--key key_file_path --chain\nchain_file_path\nFormoredetails,refertostatuscode9318.\nThecertificateisrevoked.\n(NotapplicableforNBCA)Reviewthe\nexpirationofthecertificatesorcontactyour\nSecurityAdministrator.\nForECA,renewtheSnapshotManager\ncertificatemanuallyonSnapshotManager\nhostusingthefollowingcommand.\nflexsnap_configure renew\n--hostnamesFQDN --ca ca_file_path\n--key key_file_path --chain\nchain_file_path\nForNBCA,SnapshotManagercertificates\nareautomaticallyrenewedwithinlast90days\noftheexpirationperiod.\nFormoredetails,refertostatuscode8506.\nThecertificatehasexpired.\nOtherNetBackuperrorcodesormessagescanalsobereferredtoformore\ninformationofSSLcertificateorconnectivityissuesbetweenprimaryserverand\nSnapshotManager.Resolvenetworkissuesifany,withnetstatorasimilarnetwork\ndiagnosistool.ThestatusofcertificatesthatareissuedforSnapshotManagercan\nbeverifiedusingflexsnap_configureserverinfoandhealthofcontainersrunning\ncanbeverifiedusing flexsnap_configure status."
    },
    "9128": {
        "code": 9128,
        "desc": "FailedtoobtainthebackupIDfromthetracklogfile.",
        "first_action": "1. Renametheappropriatetrackjournalfolderonclient:",
        "full_action": "Toaddresstheissue,performthefollowing:\n1. Renametheappropriatetrackjournalfolderonclient:\ninstall_path\\Veritas\\NetBackup\n\\track\\<media_server>\\<storage_server>\\<client>\\<policy>\n2. Performanewfullbackup."
    },
    "9129": {
        "code": 9129,
        "desc": "Theprivatekeyfilecannotbeloaded.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "9130": {
        "code": 9130,
        "desc": "Theprivatekeyfilecannotbevalidated.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "9131": {
        "code": 9131,
        "desc": "TheSSLhandshakefailed.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportsiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "9132": {
        "code": 9132,
        "desc": "CannotconnecttothehostbecausetheNetBackupservicesarenot runningonthehost.",
        "first_action": "PBXservices",
        "full_action": "Verifythatthefollowingservicesareupandarerunning\nonthehost:\n■ PBXservices\n■ NetBackupservices\nIfyoucontinuetohaveproblems,see Resolving network communication problems\nintheNetBackupTroubleshootingGuide."
    },
    "9134": {
        "code": 9134,
        "desc": "Failedtoretrievethepassphrase.",
        "first_action": "Verifythatthepassphrasefileexistsatthekeystorelocationandhasthecorrect",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthepassphrasefileexistsatthekeystorelocationandhasthecorrect\npermissions.Ifthefileispresentbutlackstheproperpermissions,adjustthe\npermissionsmanuallyandretrytheoperation.\n■ Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany\nhiddenfiles.Dependingonyourconfiguration,the keystoredirectoryis\ninstall_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystoredirectory.\n■ Perform nbcertcmd -getCertificatewith reissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9135": {
        "code": 9135,
        "desc": "TheNetBackupclientusesaweakcipherforencryption,ortheencryption isofthelegacytype.",
        "first_action": "Use STANDARDkindofencryptionmethodwithstrongcipherslikeAES.",
        "full_action": "Performthefollowingasappropriate:\nUse STANDARDkindofencryptionmethodwithstrongcipherslikeAES."
    },
    "9136": {
        "code": 9136,
        "desc": "Rotationofthepassphrasekeyfailed.",
        "first_action": "Verifythatthepassphrasekeyfileexistsatthekeystorelocationandhasthe",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthepassphrasekeyfileexistsatthekeystorelocationandhasthe\ncorrectpermissions.Ifthefileispresentbutlackstheproperpermissions,adjust\nthepermissionsmanuallyandretrytheoperation.\n■ Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany\nhiddenfiles.Dependingonyourconfiguration,the keystoredirectoryis\ninstall_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystoredirectory.\n■ Perform nbcertcmd -getCertificatewith reissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9139": {
        "code": 9139,
        "desc": "Backupfilesalreadypresentinkeystore.",
        "first_action": "Removethebackupfilesinthe keystorefolderthathavethe _bkupsuffixand",
        "full_action": "Performthefollowingasappropriate:\n■ Removethebackupfilesinthe keystorefolderthathavethe _bkupsuffixand\nretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservicelogs\nandcontactCohesityTechnicalSupport."
    },
    "9140": {
        "code": 9140,
        "desc": "Directoryisempty.",
        "first_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs",
        "full_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs\nandcontactCohesityTechnicalSupport."
    },
    "9141": {
        "code": 9141,
        "desc": "Keystoreisininconsistentstate. 1105NetBackupstatuscodes NetBackup status codes",
        "first_action": "Verifythattheprivatekey,passphrase,andpassphrasekeyfilesexistatthe",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythattheprivatekey,passphrase,andpassphrasekeyfilesexistatthe\nkeystorelocationandhavethecorrectserviceuserpermissions.Ifthefilesare\npresentbutlacktheproperpermissions,adjustthepermissionsmanuallyand\nretrytheoperation.\n■ Ifbackupfilesarepresentclean-upthebackupfileswiththe _bkupsuffixand\nretrytheoperation.\n■ Foranyothercase:\n■ Iftheissuepersists,removeallfilesfromthe keystoredirectory,including\nanyhiddenfiles.Dependingonyourconfiguration,the keystoredirectory\nis install_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystore\ndirectory.\n■ Performnbcertcmd -getCertificatewithreissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthenbcert,nbpxyhelper,andnbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9142": {
        "code": 9142,
        "desc": "Filedoesnotexist.",
        "first_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs",
        "full_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs\nandcontactCohesityTechnicalSupport."
    },
    "9143": {
        "code": 9143,
        "desc": "Rotationofthepassphrasefailed.",
        "first_action": "Verifythatthepassphrasefileexistsatthekeystorelocationandhasthecorrect",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthepassphrasefileexistsatthekeystorelocationandhasthecorrect\npermissions.Ifthefileispresentbutlackstheproperpermissions,adjustthe\npermissionsmanuallyandretrytheoperation.\n■ Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany\nhiddenfiles.Dependingonyourconfiguration,the keystoredirectoryis\ninstall_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystoredirectory.\n■ Perform nbcertcmd -getCertificatewith reissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9144": {
        "code": 9144,
        "desc": "Rotationofthepassphraseandthesubsequentrestorefailed.",
        "first_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs",
        "full_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs\nandcontactCohesityTechnicalSupport."
    },
    "9145": {
        "code": 9145,
        "desc": "Thegiventagdoesnotexistinthepassphrasekeyfile.",
        "first_action": "Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany",
        "full_action": "Performthefollowingasappropriate:\n■ Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany\nhiddenfiles.Dependingonyourconfiguration,the keystoredirectoryis\ninstall_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystoredirectory.\n■ Perform nbcertcmd -getCertificatewith reissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9146": {
        "code": 9146,
        "desc": "Thepassphrasekeyfiledoesnothaveanycontents.",
        "first_action": "Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany",
        "full_action": "Performthefollowingasappropriate:\n■ Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany\nhiddenfiles.Dependingonyourconfiguration,the keystoredirectoryis\ninstall_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystoredirectory.\n■ Perform nbcertcmd -getCertificatewith reissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9147": {
        "code": 9147,
        "desc": "Failedtocreateencryptiontag.",
        "first_action": "Retrytheoperation.Iftheissuepersists,collectthenbcert,",
        "full_action": "Retrytheoperation.Iftheissuepersists,collectthenbcert,\nnbpxyhelper,and nbwebservicelogsandcontactCohesityTechnicalSupport."
    },
    "9148": {
        "code": 9148,
        "desc": "Failedtocreateencryptionkey.",
        "first_action": "Retrytheoperation.Iftheissuepersists,collectthenbcert,",
        "full_action": "Retrytheoperation.Iftheissuepersists,collectthenbcert,\nnbpxyhelper,and nbwebservicelogsandcontactCohesityTechnicalSupport."
    },
    "9149": {
        "code": 9149,
        "desc": "Failedtocreatepassphrasekeyfile.",
        "first_action": "Verifythatthepassphrasekeyfileordirectoryexistsatthekeystorelocation",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythatthepassphrasekeyfileordirectoryexistsatthekeystorelocation\nandhasthecorrectpermissions.Ifthefileispresentbutlackstheproper\npermissions,adjustthepermissionsmanuallyandretrytheoperation.\n■ Iftheissuepersists,removeallfilesfromthekeystoredirectory,includingany\nhiddenfiles.Dependingonyourconfiguration,the keystoredirectoryis\ninstall_dir/var/vxss/credentials/keystore,\ninstall_dir/var/global/vxss/credentials/keystore,\ninstall_path\\NetBackup\\var\\vxss\\credentials\\keystore,or\ninstall_path\\NetBackup\\var\\global\\vxss\\credentials\\keystoredirectory.\n■ Perform nbcertcmd -getCertificatewith reissueTokenoptionforall\nserverswithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservice\nlogsandcontactCohesityTechnicalSupport."
    },
    "9150": {
        "code": 9150,
        "desc": "Failedtorotatepassphraseduetotheincorrectencryptionstateofthe keystore.",
        "first_action": "Performnbcertcmd -getCertificatewithreissueTokenoptionforallservers",
        "full_action": "Performthefollowingasappropriate:\n■ Performnbcertcmd -getCertificatewithreissueTokenoptionforallservers\nwithwhichthehostisregisteredandretrytheoperation.\n■ Iftheissuepersists,collectthe nbcert, nbpxyhelper,and nbwebservicelogs\nandcontactCohesityTechnicalSupport."
    },
    "9151": {
        "code": 9151,
        "desc": "Aninternalerroroccurred.",
        "first_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs",
        "full_action": "Collectthenbcert,nbpxyhelper,andnbwebservicelogs\nandcontactCohesityTechnicalSupport."
    },
    "9152": {
        "code": 9152,
        "desc": "Theuserdoesnothavepermissiontoaccessthekeystoredirectory.",
        "first_action": "Verifythefileorthefolderpermissions.",
        "full_action": "Performthefollowingasappropriate:\n■ Verifythefileorthefolderpermissions.\n■ Granttheserviceuserread,write,andaccesspermissionsifnecessary.\n■ Retrytheoperation."
    },
    "9201": {
        "code": 9201,
        "desc": "Theserviceusercannotswitchthecontexttoanotheruser.",
        "first_action": "Updateorremovethelogondetailsfromcatalogbackup",
        "full_action": "Updateorremovethelogondetailsfromcatalogbackup\npolicy."
    },
    "9202": {
        "code": 9202,
        "desc": "Theserviceuseraccountdoesnothavethewritepermissionsonthe specifiedpath.",
        "first_action": "Windows:",
        "full_action": "Verifythattheserviceaccounthaswriteaccessonthe\nuserpaththatisspecified.\nForexample:Iftheserviceuseraccountdoesnothavewritepermissionsonthe\ndisasterrecoverypackagepathspecifiedinthecatalogbackuppolicy,thecatalog\nbackupfailswiththiserror.\nThecatalogrecoveryalsofailswiththiserroriftheserviceuseraccountdoesnot\nhavewriteaccesstotheDRpathanditscontents.\nRunthefollowingcommandssothatserviceuseraccounthaswriteaccessonthe\ndisasterrecoverypath:\n■ Windows:\nICACLS \"<DR_Path>\" /grant:r\n\"*S-1-5-80-623693008-3165178162-2673590941-1612452212-3346329012:(OI)(CI)F\"\nInthiscommandexample,\nS-1-5-80-623693008-3165178162-2673590941-1612452212-3346329012is\nServiceSIDofNetBackupDatabaseManagerservice(bpdbm).\n■ UNIX:\nchown -R <service_user_name> <DR_Path>\nAfterthe chowncommandisrun,verifythattheserviceusercanwritetothe\nspecifiedpathusingthe sucommand.\nsu <service_user_name> -c \"touch <DR_path>/test.txt\""
    },
    "9250": {
        "code": 9250,
        "desc": "HostIDsofthetargetandthesourcehostsdonotmatch.",
        "first_action": "Makesurethereissuetokenthatisgeneratedforthesamehostisusedforthe",
        "full_action": "Performthefollowingasappropriate:\nForNBCA:\n■ Makesurethereissuetokenthatisgeneratedforthesamehostisusedforthe\nfetchingcertificate.\n■ Ifthereissuetokeniscorrect,thendeletetheparticularentrythatcausedthe\nissueandfetchthecertificatesfromthatprimaryserveragain.\n■ Refertothesection About reissuing host ID-based certificatesintheNetBackup\nSecurityandEncryptionGuideformoredetails.\nForECA:\n■ Thisproblemmaybereportedifthecertificateusedforenrollmentisalready\nenrolledwithsomeotherhost.Verifythatthecertificatethatisusedforenrollment\nisassociatedwiththecurrenthost.Findanddeletetheparticularentrythat\ncausedtheissueandenrollthecertificateagain.\n■ Refertothesection About external CA support in NetBackupintheNetBackup\nSecurityandEncryptionGuideformoredetails.\nRetrytheoperationandiftheissuepersists,visitsupport.veritas.com.TheCohesity\nTechnicalSupportwebsitesiteoffersadditionalinformationtohelpyoutroubleshoot\nthisissue."
    },
    "9251": {
        "code": 9251,
        "desc": "HostIDsofthetargetandthesourcemasterserversdonotmatch.",
        "first_action": "ManuallydeletetheentryfortheprimaryhostIDcausing",
        "full_action": "ManuallydeletetheentryfortheprimaryhostIDcausing\ntheissueandperformtheoperationagain.\nRefertothesection About external CA support in NetBackupintheNetBackup\nSecurityandEncryptionGuideformoredetails.\nIftheissuepersists,visitsupport.veritas.com.TheCohesityTechnicalSupport\nwebsitesiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9252": {
        "code": 9252,
        "desc": "EitherthesourcehostIDorthetargethostIDisnull.",
        "first_action": "ManuallydeletetheentrythathasanullhostIDcausing",
        "full_action": "ManuallydeletetheentrythathasanullhostIDcausing\ntheissueandperformtheoperationagain.\nRefertothesection About external CA support in NetBackupintheNetBackup\nSecurityandEncryptionGuideformoredetails.\nIftheissuepersists,visitsupport.veritas.com.TheCohesityTechnicalSupport\nwebsitesiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9253": {
        "code": 9253,
        "desc": "RemovingJSONarrayfailed.",
        "first_action": "Checkthewritefilepermission.Iftheissuepersists,visit",
        "full_action": "Checkthewritefilepermission.Iftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "9270": {
        "code": 9270,
        "desc": "FailedtoretrievecredentialsforSpanFSserver.",
        "first_action": "Reviewthe nbemmlogsfromtheprimaryserverandthe",
        "full_action": "Reviewthe nbemmlogsfromtheprimaryserverandthe\nbptmlogsfromthemediaserverforerrors.SearchtheCohesityTechnicalSupport\nwebsitetodeterminethesourceofthoseerrors.Foradditionalassistance,collect\nthe nbemmand bptmlogsandcontactCohesityTechnicalSupport."
    },
    "9271": {
        "code": 9271,
        "desc": "FailedtoretrievetrustedcertificateforSpanFSserver.",
        "first_action": "storage_server cluster_FQDN -stype SpanFS -media_server",
        "full_action": "Iftheautomatictrustcertificateretrievalfails,configure\norupdatetheSpanFSservermanually,usingRESTAPIor tpconfigcommand.\nToconfigureorupdatetheSpanFSserver,SpanFSCAcertificateisrequired.\nRefertoarticletoretrievetheSpanFSCAcertificate:\nUsing REST API\nToconfigureSpanFSserver,usethe POST API\n'/netbackup/storage/storage-server'endpoint.\nToupdateSpanFSservercredentials,usethe PATCH API\n'/netbackup/storage/storage-server'endpoint.\nUsing tpconfig CLI\nTo configure SpanFS server\n1 CreateastorageserveroftypeSpanFSusingthefullyqualifieddomainname\n(FQDN)ofthecluster.\n/usr/openv/netbackup/bin/admincmd/nbdevconfig -creatests\n-storage_server cluster_FQDN -stype SpanFS -media_server\nmedia_server\n2 AddcredentialsfortheSpanFSserver.\n/usr/openv/volmgr/bin/tpconfig -add -storage_server server_name\n-stype SpanFS -sts_user_id user_ID [-password password] [-st\nstorage_type] [-ca_file_path SpanFS_CA_certificate_path]\nTo update SpanFS server credentials\n◆ /usr/openv/volmgr/bin/tpconfig-update -storage_server server_name\n-stype SpanFS -sts_user_id user_ID [ password password] [\n-ca_file_path SpanFS_CA_certificate_path]"
    },
    "9300": {
        "code": 9300,
        "desc": "Failedtoencodethecertificaterevocationlist(CRL).",
        "first_action": "Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(OID466and484).\n■ Onallofthehostsinvolvedinthecommunication,examinetheunifiedlogsfor\nnbpxyhelper(OID486).\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ EnsurethatyouusetheNetBackupSSLlibraries.\n■ ContactCohesityTechnicalSupport."
    },
    "9301": {
        "code": 9301,
        "desc": "Failedtodecodethecertificaterevocationlist(CRL).",
        "first_action": "Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(OID466and484).\n■ Onallhostsinvolvedinthecommunication,examinetheunifiedlogsfor\nnbpxyhelper(OID486).\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ RunthefollowingcommandtogetanewCRLforthecorrespondingdomain:\n./nbcertcmd -getCrl [-server master server name]"
    },
    "9302": {
        "code": 9302,
        "desc": "Attemptedtoreplacethecertificaterevocationlist(CRL)withanolder version. 1116NetBackupstatuscodes NetBackup status codes",
        "first_action": "Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ Onallofthehostsinvolvedinthecommunication,examinetheunifiedlogsfor\nnbpxyhelper(OID486)."
    },
    "9303": {
        "code": 9303,
        "desc": "Thewebservicerequesttofetchthecertificaterevocationlist(CRL) failed.",
        "first_action": "Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.",
        "full_action": "Dothefollowing,asappropriate:\n■ Onthehostwheretheerroroccurred,examinethelegacylogsfor nbcertcmd.\n■ Onthemasterserver,examinetheunifiedlogsontheNetBackupserverfor\nnbwebservice(OID466and484).\n■ Ensurethefollowing:\n■ Themasterserverisonline.\n■ Thewebservice(nbwmc)isonline."
    },
    "9304": {
        "code": 9304,
        "desc": "TheHTTPrequestisnotcomplete;itshouldbecheckedagainlater.",
        "first_action": "Examinethelegacylogsfor nbcertcmdandtheunified",
        "full_action": "Examinethelegacylogsfor nbcertcmdandtheunified\nlogsontheNetBackupserverfor nbwebservice(OID466and484)."
    },
    "9305": {
        "code": 9305,
        "desc": "Anattempttorefreshthecertificaterevocationlist(CRL)andsecurity levelwaspartiallysuccessful.",
        "first_action": "Examinethelegacylogsfor nbcertcmd.",
        "full_action": "Dothefollowing,asappropriate:\n■ Examinethelegacylogsfor nbcertcmd.\n■ EnsurethattheHTTPrequesttofetchtheCRLandthesecuritylevelwas\nsuccessful.OntheNetBackupserver,examinetheunifiedlogsfornbwebservice\n(OID466and484)forHTTPrequestfailures."
    },
    "9306": {
        "code": 9306,
        "desc": "TheHTTPrequestforfetchingthesecuritylevelfailed.",
        "first_action": "Examinethelegacylogsfor nbcertcmdandtheunifiedlogsontheNetBackup",
        "full_action": "Dothefollowing,asappropriate:\n■ Examinethelegacylogsfor nbcertcmdandtheunifiedlogsontheNetBackup\nserverfor nbwebservice(OID466and484).\n■ Ensurethefollowing:\n■ Themasterserverisonline.\n■ Thewebservice(nbwmc)isonline."
    },
    "9307": {
        "code": 9307,
        "desc": "TheHTTPrequesttofetchtheCRLfailed.Thereasonforthefailureis unknown.",
        "first_action": "ExaminethelegacylogsontheNetBackuphostfor",
        "full_action": "ExaminethelegacylogsontheNetBackuphostfor\nnbcertcmd."
    },
    "9308": {
        "code": 9308,
        "desc": "Failedtoreadthecertificaterevocationlist(CRL).",
        "first_action": "IfNetBackupCA-signedcertificateisusedforcommunication:Onallthehosts",
        "full_action": "Dothefollowing,asappropriate:\n■ IfNetBackupCA-signedcertificateisusedforcommunication:Onallthehosts\nthatareinvolvedinthecommunication,examinetheunifiedlogsfornbpxyhelper\n(OID486).\n■ Examinethelegacylogsfor nbcertcmd.\n■ ForaWindowsserver,verifythatthefollowingdirectoriesexist:\ninstall_path\\NetBackup\\var\\vxss\\crl\nForaclusteredmasterserver:\ninstall_path\\NetBackup\\var\\global\\vxss\\crl\n■ ForaUNIXserver,verifythatthefollowingdirectoriesexist:\n/usr/openv/var/vxss/crl\nForaclusteredmasterserver:\n/usr/openv/var/global/vxss/crl\n■ ForaWindowsserver,verifyinthe certmapinfo.jsonfilesthatthe crlPath\nvaluespointtoavalidpathfortheCRL:\ninstall_path\\NetBackup\\var\\vxss\\certmapinfo.json\nForaclusteredmasterserver:\ninstall_path\\NetBackup\\var\\global\\vxss\\certmapinfo.json\n■ ForaUNIXserver,verifyinthecertmapinfo.jsonfilesthatthecrlPathvalues\npointtoavalidpathfortheCRL:\n/usr/openv/var/vxss/certmapinfo.json\nForaclusteredmasterserver:\n/usr/openv/var/global/vxss/certmapinfo.json\n■ Runthefollowingcommandforthemasterserver:\n./nbcertcmd -getCRL -server master_server_name\nIfexternalCA-signedcertificateisusedforcommunication:\n■ Onallhoststhatareinvolvedinthecommunication,examinetheunifiedlogs\nfor nbpxyhelper(OID486).\n■ Examinethelegacylogsfor nbcertcmd.\n■ ForaWindowsserver,verifythatthefollowingdirectoriesexist:\ninstall_path\\NetBackup\\var\\vxss\\crl\n■ ForaUNIXserver,verifythatthefollowingdirectoriesexist:\n/usr/openv/var/vxss/crl\n■ VerifyifabovedirectorycontainsalltherequiredvalidCRLs(asper\nECA_CRL_CHECKsetting)."
    },
    "9309": {
        "code": 9309,
        "desc": "Failedtowritethecertificaterevocationlist(CRL).",
        "first_action": "ExaminetheunifiedlogsontheNetBackupserverfornbwebservice(OID466",
        "full_action": "Dothefollowing,asappropriate:\n■ ExaminetheunifiedlogsontheNetBackupserverfornbwebservice(OID466\nand484)andthelegacylogsfor nbcertcmd.\n■ ForaWindowsserver,verifythatthefollowingdirectoriesexist:\ninstall_path\\NetBackup\\var\\vxss\\crl\nForaclusteredmasterserver:\ninstall_path\\NetBackup\\var\\global\\vxss\\crl\n■ ForaUNIXserver,verifythatthefollowingdirectoriesexist:\n/usr/openv/var/vxss/crl\nForaclusteredmasterserver:\n/usr/openv/var/global/vxss/crl"
    },
    "9310": {
        "code": 9310,
        "desc": "TheCRLforthespecifiedissuercannotbefoundintheCRLcache.",
        "first_action": "ProvidetheSHA-1hashofthecorrectCRLissuerthat",
        "full_action": "ProvidetheSHA-1hashofthecorrectCRLissuerthat\nyouwanttocleanupfromtheCRLcache.ThepathfortheCRLcacheis:\n/usr/openv/var/vxss/crl."
    },
    "9311": {
        "code": 9311,
        "desc": "FailedtocleanuptheCRLforthespecifiedissuerfromtheCRLcache.",
        "first_action": "AnotherprocessmayhavelockedtheCRLfile.Retrythe",
        "full_action": "AnotherprocessmayhavelockedtheCRLfile.Retrythe\noperation."
    },
    "9312": {
        "code": 9312,
        "desc": "FailedtocleanuptheexpiredCRLsfromtheCRLcache.",
        "first_action": "AnotherprocessmayhavelockedtheCRLfiles.Retry",
        "full_action": "AnotherprocessmayhavelockedtheCRLfiles.Retry\ntheoperation."
    },
    "9313": {
        "code": 9313,
        "desc": "FailedtocleanupsomeoftheexpiredCRLsfromtheCRLcache.",
        "first_action": "AnotherprocessmayhavelockedtheCRLfiles.Retry",
        "full_action": "AnotherprocessmayhavelockedtheCRLfiles.Retry\ntheoperation."
    },
    "9314": {
        "code": 9314,
        "desc": "TheCRLisexpired.",
        "first_action": "ProvidetheCRLsthatarenotexpired.",
        "full_action": "ProvidetheCRLsthatarenotexpired."
    },
    "9315": {
        "code": 9315,
        "desc": "FailedtoupdatesomeoftheCRLsintheCRLcache.",
        "first_action": "CRLsarenotexpired.",
        "full_action": "Ensurethefollowing:\n■ CRLsarenotexpired.\n■ CRLsuseavalidformat.\n■ CRLsareupdatedthenthecachedcopy."
    },
    "9316": {
        "code": 9316,
        "desc": "FailedtoupdatetheCRLsintheCRLcache.",
        "first_action": "CRLsarenotexpired.",
        "full_action": "Ensurethefollowing:\n■ CRLsarenotexpired.\n■ CRLsuseavalidformat.\n■ CRLsareupdatedthenthecachedcopy."
    },
    "9317": {
        "code": 9317,
        "desc": "TheCRLcheckisdisabled.",
        "first_action": "Ensurethatthe ECA_CRL_CHECKconfigurationoptionis",
        "full_action": "Ensurethatthe ECA_CRL_CHECKconfigurationoptionis\nsetto LEAFor CHAIN."
    },
    "9318": {
        "code": 9318,
        "desc": "Thecertificateisrevoked.",
        "first_action": "Ifthecertificateisnotrevokedandyoustillseethiserror,",
        "full_action": "Ifthecertificateisnotrevokedandyoustillseethiserror,\ncheckiftheCRLisupdatedintheCRLcache.Iftheproblempersists,contactyour\nsecurityadministrator."
    },
    "9319": {
        "code": 9319,
        "desc": "Thecertificateisnotrevoked.",
        "first_action": "Ifthecertificateisrevokedandyoustillseethismessage,",
        "full_action": "Ifthecertificateisrevokedandyoustillseethismessage,\ncheckiftheCRLisupdatedintheCRLcache.Iftheproblempersists,contactyour\nsecurityadministrator."
    },
    "9324": {
        "code": 9324,
        "desc": "TheCRLcachecannotbeupdated.The ECA_CRL_PATHconfiguration optionisnotsettoavalidCRLdirectorypath.",
        "first_action": "Specifythecorrectdirectorypathforthe ECA_CRL_PATH",
        "full_action": "Specifythecorrectdirectorypathforthe ECA_CRL_PATH\nconfigurationoption."
    },
    "9325": {
        "code": 9325,
        "desc": "TheCRLcachecannotbeupdated.CRLsarenotavailableinthe directorythatissetforthe ECA_CRL_PATHconfigurationoption.",
        "first_action": "SpecifyavalidCRLdirectorypaththatcontainsvalidCRL",
        "full_action": "SpecifyavalidCRLdirectorypaththatcontainsvalidCRL\nfilesforthe ECA_CRL_PATHconfigurationoption."
    },
    "9326": {
        "code": 9326,
        "desc": "TheCRLisdeltaCRL.",
        "first_action": "NetBackupdoesnotsupportdeltaCRLs.Youshould",
        "full_action": "NetBackupdoesnotsupportdeltaCRLs.Youshould\nspecifyafullCRLfortheECA_CRL_PATHorfortheCDP."
    },
    "9327": {
        "code": 9327,
        "desc": "UnabletoretrieveCRLforthecertificate.",
        "first_action": "CheckiftheCRLexistsintheCRLcacheforthecertificateissuerbasedonthe",
        "full_action": "Performthefollowing:\n■ CheckiftheCRLexistsintheCRLcacheforthecertificateissuerbasedonthe\nECA_CRL_CHECKconfigurationoption(CHAINorLEAF).IftheCRLdoesnotexist\ninthecache,dothefollowing:\n■ Ifthe ECA_CRL_PATHconfigurationoptionisconfigured,runthe nbcertcmd\n-updatecrlcachecommand.\n■ IfCDPisenabled,checkthe bpclntcmd crldownloaderlogs.\nRefertoSee“"
    },
    "9328": {
        "code": 9328,
        "desc": "UnabletodecrypttheCRLsignature.",
        "first_action": "Forfile-basedcertificates:",
        "full_action": "Performthefollowing:\n■ Forfile-basedcertificates:\n■ Usetheopenssl verifycommandtocheckthecertificateagainsttheCRL.\n■ ForWindowscertificatestore:\n■ Exportthecertificateandruntheopenssl verifyorthecertUtilcommand.\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,contactCohesity\nNetBackupsupport."
    },
    "9329": {
        "code": 9329,
        "desc": "CRLsignaturefailure.",
        "first_action": "Forfile-basedcertificates:",
        "full_action": "Performthefollowing:\n■ Forfile-basedcertificates:\n■ Usetheopenssl verifycommandtocheckthecertificateagainsttheCRL.\n■ ForWindowscertificatestore:\n■ Exportthecertificateandruntheopenssl verifyorthecertUtilcommand.\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,contactCohesity\nNetBackupsupport."
    },
    "9330": {
        "code": 9330,
        "desc": "TheCRLisnotyetvalid.",
        "first_action": "CheckyoursystemtimeorprovideavalidCRL.",
        "full_action": "CheckyoursystemtimeorprovideavalidCRL."
    },
    "9331": {
        "code": 9331,
        "desc": "TheCRLlastupdatedateisnotinavalidformat.",
        "first_action": "ChecktheCRLusingthe opensslcommandorcontact",
        "full_action": "ChecktheCRLusingthe opensslcommandorcontact\nyourSecurityAdministrator."
    },
    "9332": {
        "code": 9332,
        "desc": "TheCRLnextupdatedateisnotinavalidformat.",
        "first_action": "ChecktheCRLusingthe opensslcommandorcontact",
        "full_action": "ChecktheCRLusingthe opensslcommandorcontact\nyourSecurityAdministrator."
    },
    "9333": {
        "code": 9333,
        "desc": "UnabletoretrievetheCRLissuercertificate.",
        "first_action": "Forfile-basedcertificates:",
        "full_action": "Performthefollowing:\n■ Forfile-basedcertificates:\n■ Usetheopenssl verifycommandtocheckthecertificateagainsttheCRL.\n■ ForWindowscertificatestore:\n■ Exportthecertificateandruntheopenssl verifyorthecertUtilcommand.\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,contactCohesity\nNetBackupsupport."
    },
    "9334": {
        "code": 9334,
        "desc": "KeyusagedoesnotincludeCRLsigning.",
        "first_action": "Forfile-basedcertificates:",
        "full_action": "Performthefollowing:\n■ Forfile-basedcertificates:\n■ Usetheopenssl verifycommandtocheckthecertificateagainsttheCRL.\n■ ForWindowscertificatestore:\n■ Exportthecertificateandruntheopenssl verifyorthecertUtilcommand.\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,contactCohesity\nNetBackupsupport."
    },
    "9335": {
        "code": 9335,
        "desc": "CriticalCRLextensionisnotvalid.",
        "first_action": "ChecktheCRLusingthe opensslcommandorcontact",
        "full_action": "ChecktheCRLusingthe opensslcommandorcontact\nyourSecurityAdministrator."
    },
    "9336": {
        "code": 9336,
        "desc": "TheCRLscopeisdifferent,itshouldcoverallrevocationreasons.",
        "first_action": "ChecktheCRLusingthe opensslcommandorcontact",
        "full_action": "ChecktheCRLusingthe opensslcommandorcontact\nyourSecurityAdministrator."
    },
    "9337": {
        "code": 9337,
        "desc": "CRLpathvalidationerror.",
        "first_action": "Forfile-basedcertificates:",
        "full_action": "Performthefollowing:\n■ Forfile-basedcertificates:\n■ Usetheopenssl verifycommandtocheckthecertificateagainsttheCRL.\n■ ForWindowscertificatestore:\n■ Exportthecertificateandruntheopenssl verifyorthecertUtilcommand.\n■ Iftheverificationfails,refertotheOpenSSLdocumentsorcontactyourSecurity\nAdministrator.\n■ Iftheverificationissuccessfulbuttheproblempersists,contactCohesity\nNetBackupsupport."
    },
    "9338": {
        "code": 9338,
        "desc": "TheCRLontheserverisexpired.",
        "first_action": "ProvideavalidCRLfortheissueroftheclientcertificate.",
        "full_action": "ProvideavalidCRLfortheissueroftheclientcertificate."
    },
    "9339": {
        "code": 9339,
        "desc": "TheCRLisnotavailableontheserver.",
        "first_action": "ProvideavalidCRLfortheissueroftheclientcertificate",
        "full_action": "ProvideavalidCRLfortheissueroftheclientcertificate\nontheserverhost."
    },
    "9340": {
        "code": 9340,
        "desc": "CRLserverinternalerror.",
        "first_action": "ChecktheCRLconfigurationontheserverorrefertothe",
        "full_action": "ChecktheCRLconfigurationontheserverorrefertothe\nAbout certificate revocation lists for external CAsectionintheNetBackupSecurity\nandEncryptionGuide."
    },
    "9350": {
        "code": 9350,
        "desc": "TheAPIkeyisnotvalid.",
        "first_action": "UseavalidAPIkeytoaccessNetBackupAPIs.",
        "full_action": "UseavalidAPIkeytoaccessNetBackupAPIs."
    },
    "9351": {
        "code": 9351,
        "desc": "TheAPIkeycannotbegenerated.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "9352": {
        "code": 9352,
        "desc": "AnunexpectedAPIkeyerroroccurred.",
        "first_action": "ContactCohesityTechnicalSupportforassistance.",
        "full_action": "ContactCohesityTechnicalSupportforassistance."
    },
    "9353": {
        "code": 9353,
        "desc": "AnAPIkeyforthegivenuseralreadyexists.",
        "first_action": "DeletetheexistingAPIkeyfortheuserandrecreatean",
        "full_action": "DeletetheexistingAPIkeyfortheuserandrecreatean\nAPIkey."
    },
    "9354": {
        "code": 9354,
        "desc": "ThespecifiedAPIkeydoesnotexist.",
        "first_action": "ThespecifiedAPIkeyisnotdeleted.",
        "full_action": "Ensurethefollowing:\n■ ThespecifiedAPIkeyisnotdeleted.\n■ ThespecifiedAPIkeytagiscorrect."
    },
    "9355": {
        "code": 9355,
        "desc": "TheAPIkeyhasexpired.",
        "first_action": "DeletetheexpiredAPIkey.",
        "full_action": "Performthefollowingactions:\n■ DeletetheexpiredAPIkey.\n■ CreateanewAPIkeyforthegivenuser."
    },
    "9356": {
        "code": 9356,
        "desc": "TheAPIkeytagintheURLshouldmatchtheIDfromthepayload.",
        "first_action": "ProvidetheAPIkeytagthatissameastheIDinthe",
        "full_action": "ProvidetheAPIkeytagthatissameastheIDinthe\npayload."
    },
    "9357": {
        "code": 9357,
        "desc": "TheAPIkeyexpirationdatemustnotbelaterthan9999-12-31 23:59:59 +00:00.",
        "first_action": "ProvideavalidexpirationdatefortheAPIkey.",
        "full_action": "ProvideavalidexpirationdatefortheAPIkey."
    },
    "9380": {
        "code": 9380,
        "desc": "Themultipersonauthorizationrequestorthedatathatissentisnotvalid.",
        "first_action": "Retrytheoperationwithvalidrequestanddata.",
        "full_action": "Performthefollowingasappropriate:\nRetrytheoperationwithvalidrequestanddata."
    },
    "9381": {
        "code": 9381,
        "desc": "Themultipersonauthorizationrequestcannotbeprocessed.",
        "first_action": "ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.",
        "full_action": "Performthefollowingasappropriate:\n■ ChecktheNetBackupProblemsreportforadditionalinformationabouttheerror.\n■ Increasethelogginglevel.Retrytheoperationandchecktheresultingdebug\nlogs."
    },
    "9382": {
        "code": 9382,
        "desc": "Theoperationhasfailedbecauseitisconfiguredformultiperson authorization.",
        "first_action": "PerformtheoperationusingNetBackupwebUI.",
        "full_action": "Performthefollowingasappropriate:\n■ PerformtheoperationusingNetBackupwebUI.\n■ Usethenbcmdruncommand.Seethe NetBackup Commands Reference Guide\nformoreinformationaboutthe nbcmdruncommand.\n■ ContacttheNetBackupSecurityAdministratortoexemptfrommultiperson\nauthorization."
    },
    "9383": {
        "code": 9383,
        "desc": "Thedateisnotwithintheallowedrangethatisbetween01/01/1970and thecurrentdate. 1132NetBackupstatuscodes NetBackup status codes",
        "first_action": "Specifyavaliddatethatisbetween01/01/1970andthecurrentdate.",
        "full_action": "Performthefollowingasappropriate:\nSpecifyavaliddatethatisbetween01/01/1970andthecurrentdate."
    },
    "9384": {
        "code": 9384,
        "desc": "ThemultipersonauthorizationticketwiththegivenIDcannotbefound.",
        "first_action": "SpecifyavalidticketID.",
        "full_action": "Performthefollowingasappropriate:\nSpecifyavalidticketID."
    },
    "9385": {
        "code": 9385,
        "desc": "Thecurrentstateofthemultipersonauthorizationticketisnotvalid.",
        "first_action": "Checkthecurrentstateofthemultipersonticketandtakecorrectiveactionsbefore",
        "full_action": "Performthefollowingasappropriate:\nCheckthecurrentstateofthemultipersonticketandtakecorrectiveactionsbefore\nyouinvoketheoperation."
    },
    "9386": {
        "code": 9386,
        "desc": "Youdonothavethepermissionstoupdatethemultipersonauthorization ticket.",
        "first_action": "ContacttheNetBackupAdministratorfortherequiredpermissions.",
        "full_action": "Performthefollowingasappropriate:\nContacttheNetBackupAdministratorfortherequiredpermissions."
    },
    "9387": {
        "code": 9387,
        "desc": "Amultipersonauthorizationticketiscreatedforthegivenoperation.",
        "first_action": "UsetheNetBackupwebUItoverifywhethertheassociatedmultiperson",
        "full_action": "Performthefollowingasappropriate:\n■ UsetheNetBackupwebUItoverifywhethertheassociatedmultiperson\nauthorizationticketisapprovedornot.ContactyourNetBackupadministrator\northeNetBackupmultipersonauthorizationapprovertogetyourticketapproved.\n■ Topreventticketgenerationfortheassociateduser,contacttheNetBackup\nSecurityAdministratortoexempttheuserfromthemultipersonauthorization\nprocess."
    },
    "9388": {
        "code": 9388,
        "desc": "Themaximumlimitoftheimagestobeexpiredisreached.",
        "first_action": "Splitthe bidfileintomultiplefilessuchthateachfile",
        "full_action": "Splitthe bidfileintomultiplefilessuchthateachfile\ndoesnotcontainmorethan30000entries."
    },
    "9389": {
        "code": 9389,
        "desc": "Theoperationhasfailedbecausethereisapendingticketforthesame entity.",
        "first_action": "Makesurethatthecurrentrequestisresolvedbeforeyou",
        "full_action": "Makesurethatthecurrentrequestisresolvedbeforeyou\nrequestanotheroperationonthesameentity."
    },
    "9391": {
        "code": 9391,
        "desc": "Youdonothavethepermissionstoviewthemultipersonauthorization ticket.",
        "first_action": "MakesurethattherequesterhasappropriateRBAC",
        "full_action": "MakesurethattherequesterhasappropriateRBAC\npermissionstofetchthemultipersonauthorizationticketinformationwhichwas\ncreatedonthebehalfofactionofotheruser."
    },
    "9392": {
        "code": 9392,
        "desc": "Theauthorizationdatathatisassociatedwiththismultiperson authorizationticketcannotbeverified.",
        "first_action": "Performtherequiredoperationagainsothatanew",
        "full_action": "Performtherequiredoperationagainsothatanew\nmultipersonauthorizationticketiscreatedwithvalidauthorizationdata."
    },
    "9400": {
        "code": 9400,
        "desc": "TheODatajsonismalformed.",
        "first_action": "PleasesubmitabugreportwiththeappropriateNetBackup",
        "full_action": "PleasesubmitabugreportwiththeappropriateNetBackup\nlogs,includingthelogsfortheprocesswheretheerrorwasencounteredandthe\nwebservicelogs."
    },
    "9401": {
        "code": 9401,
        "desc": "TheODatafiltercriteriaisinvalid.",
        "first_action": "UseavalidODatafilter.",
        "full_action": "UseavalidODatafilter."
    },
    "9402": {
        "code": 9402,
        "desc": "AnODataoperatorisnotsupported.",
        "first_action": "UseavalidODataoperatorintheODatafilter.ForOData",
        "full_action": "UseavalidODataoperatorintheODatafilter.ForOData\nsupportdetails,seethefollowingarticle:\nhttp://www.veritas.com/docs/100043320"
    },
    "9403": {
        "code": 9403,
        "desc": "AnODataentitydatamodel(EDM)typeisnotsupported.",
        "first_action": "UseasupportedODataentitymodel(EDM)typeinthe",
        "full_action": "UseasupportedODataentitymodel(EDM)typeinthe\nODatafilter.Seethefollowingarticle:\nhttp://www.veritas.com/docs/100043320"
    },
    "9404": {
        "code": 9404,
        "desc": "AnoperandforanODataoperatorormethodisinvalid.",
        "first_action": "UseavalidoperandintheODatafilter.",
        "full_action": "UseavalidoperandintheODatafilter."
    },
    "9405": {
        "code": 9405,
        "desc": "AnODatamethodisnotsupported.",
        "first_action": "UseasupportedmethodintheODatafilter.Seethe",
        "full_action": "UseasupportedmethodintheODatafilter.Seethe\nfollowingarticle:\nhttp://www.veritas.com/docs/100043320"
    },
    "9480": {
        "code": 9480,
        "desc": "TheuserprofilewiththegivenIDcannotbefound.",
        "first_action": "MakesurethecorrectIDisspecifiedwhenyouusethe",
        "full_action": "MakesurethecorrectIDisspecifiedwhenyouusethe\nRESTfulAPI."
    },
    "9481": {
        "code": 9481,
        "desc": "Theuserprofilerequestcannotbeprocessed.",
        "first_action": "CollectthewebservicelogsandcontactCohesityTechnical",
        "full_action": "CollectthewebservicelogsandcontactCohesityTechnical\nSupport."
    },
    "9482": {
        "code": 9482,
        "desc": "Theuserdoesnothavepermissiontoaccesstheuserprofilewith specifiedID.",
        "first_action": "MakesurethattherequesterhasthenecessaryRBAC",
        "full_action": "MakesurethattherequesterhasthenecessaryRBAC\npermissionstofetchtheuserprofileinformationofotherusers."
    },
    "9483": {
        "code": 9483,
        "desc": "Theuserdoesnothavepermissiontoupdatetheuserprofilewith specifiedID.",
        "first_action": "MakesurethattherequesterhasthenecessaryRBAC",
        "full_action": "MakesurethattherequesterhasthenecessaryRBAC\npermissionstoupdatetheuserprofileinformationofotherusers."
    },
    "9484": {
        "code": 9484,
        "desc": "TheuserprofileIDspecifiedinrequestURLandpayloaddoesnotmatch.",
        "first_action": "SpecifythesameIDintherequestURLandbodywhen",
        "full_action": "SpecifythesameIDintherequestURLandbodywhen\nyouusetheAPItoupdatetheprofileofauserwiththespecifiedID."
    },
    "9490": {
        "code": 9490,
        "desc": "FailedtolisttheADortheLDAPservers.",
        "first_action": "Retrytheoperationandreviewthelogsinthefollowing",
        "full_action": "Retrytheoperationandreviewthelogsinthefollowing\ndirectoryformoredetails.\nOnWindows: install_path\\NetBackup\\logs\\nbatd\nOnUNIX: /usr/openv/logs/nbatd\nFormoreinformation,refertotheNetBackupSecurityandEncryptionGuide.Ifthe\nissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9491": {
        "code": 9491,
        "desc": "FailedtoaddtheADortheLDAPserver.",
        "first_action": "Retrytheoperationandreviewthelogsinthefollowing",
        "full_action": "Retrytheoperationandreviewthelogsinthefollowing\ndirectoryformoredetails.\nOnWindows: install_path\\NetBackup\\logs\\nbatd\nOnUNIX: /usr/openv/logs/nbatd\nFormoreinformation,refertotheNetBackupSecurityandEncryptionGuide.Ifthe\nissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9492": {
        "code": 9492,
        "desc": "FailedtodeletetheADortheLDAPserver.",
        "first_action": "Retrytheoperationandreviewthelogsinthefollowing",
        "full_action": "Retrytheoperationandreviewthelogsinthefollowing\ndirectoryformoredetails.\nOnWindows: install_path\\NetBackup\\logs\\nbatd\nOnUNIX: /usr/openv/logs/nbatd\nFormoreinformation,refertotheNetBackupSecurityandEncryptionGuide.Ifthe\nissuepersists,visittheCohesityTechnicalSupportwebsite.TheCohesityTechnical\nSupportwebsiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9509": {
        "code": 9509,
        "desc": "Failedtocreateemailbodyusingthetemplate.",
        "first_action": "CollectthewebservicelogsandcontactCohesityTechnical",
        "full_action": "CollectthewebservicelogsandcontactCohesityTechnical\nSupport."
    },
    "9550": {
        "code": 9550,
        "desc": "RetryattemptswereexhaustedforNetBackupOpenStackVM.",
        "first_action": "EnsuretheproperconnectivitybetweentheNetBackuphostandNBOSVM",
        "full_action": "Performthefollowingasappropriate:\n■ EnsuretheproperconnectivitybetweentheNetBackuphostandNBOSVM\nserver.\n■ EnsurethattherequiredportsonNBOSVMareopenandaccessibletothe\nNetBackuphosts.\n■ EnsurethattheNBOSVMserverisregisteredproperlywithNetBackup."
    },
    "9551": {
        "code": 9551,
        "desc": "AninternalservererrorhasoccurredduringNetBackupOpenStackVM operation.",
        "first_action": "SeethedetailederrormessageontheNetBackupactivitymonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ SeethedetailederrormessageontheNetBackupactivitymonitor.\n■ CheckthestatusofthefollowingservicesonallNBOSVMnodes:\n■ nbosjm-policies\n■ nbosjm-api\n■ nbosjm-scheduler\n■ nbosjm-cron\n■ Seethe nbosjmlogsformoreinformation."
    },
    "9552": {
        "code": 9552,
        "desc": "NetBackupOpenStackVMauthenticationfailed.",
        "first_action": "EnsurethattheNBOSVMserverisregisteredproperlywithNetBackup.",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethattheNBOSVMserverisregisteredproperlywithNetBackup.\n■ SeethedetailederrormessageontheNetBackupactivitymonitor.\n■ Seethe nbosjmlogsformoreinformation."
    },
    "9553": {
        "code": 9553,
        "desc": "NetBackupOpenStackVMbackupAPIfailed.",
        "first_action": "SeethedetailederrormessageontheNetBackupactivitymonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ SeethedetailederrormessageontheNetBackupactivitymonitor.\n■ EnsurethatthesufficientdiskspaceisavailableonthetargetMSDPserverand\nuniversalsharehost."
    },
    "9554": {
        "code": 9554,
        "desc": "Invalidsnapshotmetadata.",
        "first_action": "Seethe nbosjmlogsformoreinformation.",
        "full_action": "Performthefollowingasappropriate:\nSeethe nbosjmlogsformoreinformation."
    },
    "9555": {
        "code": 9555,
        "desc": "FailedtogeneratetheNetBackupstatefile.",
        "first_action": "SeethedetailederrormessageontheNetBackupactivitymonitor.",
        "full_action": "Performthefollowingasappropriate:\n■ SeethedetailederrormessageontheNetBackupactivitymonitor.\n■ Seethe ncfnbcslogsformoreinformation."
    },
    "9556": {
        "code": 9556,
        "desc": "FailedtofetchthesnapshotID.",
        "first_action": "Seethe ncfnbcslogsformoreinformation.",
        "full_action": "Performthefollowingasappropriate:\nSeethe ncfnbcslogsformoreinformation."
    },
    "9600": {
        "code": 9600,
        "desc": "UnabletodeleteAssetgroup",
        "first_action": "Removetheassetgroupfromanyprotectionplantowhich",
        "full_action": "Removetheassetgroupfromanyprotectionplantowhich\nitbelongs.Then,retrytodeletetheassetgroup."
    },
    "9616": {
        "code": 9616,
        "desc": "Themigrationprocessisinprogress.Theprovideddatamaybe inconsistentandincomplete. 1142NetBackupstatuscodes NetBackup status codes",
        "first_action": "Themigrationprocessmaytakesometime.Waitfor",
        "full_action": "Themigrationprocessmaytakesometime.Waitfor\nmigrationtocomplete,thentrytheactionagain."
    },
    "9700": {
        "code": 9700,
        "desc": "Unabletocreatesubscription.Theassetiscoveredbythesame protectionplan.",
        "first_action": "Subscribethesameassettodifferentprotectionplan.",
        "full_action": "Subscribethesameassettodifferentprotectionplan.\nEnsurethattheassetIDspecifiediscorrectorverifythattheprotectionplanIDis\ncorrect."
    },
    "9701": {
        "code": 9701,
        "desc": "Cannotcompletetheoperationbecausetheprotectionplancurrently protectsanasset.",
        "first_action": "Unsubscribealltheassetsthataresubscribedtothis",
        "full_action": "Unsubscribealltheassetsthataresubscribedtothis\nprotectionplanandtryagain.Also,ensurethattheassetIDspecifiediscorrector\nverifythattheprotectionplanIDiscorrect."
    },
    "9702": {
        "code": 9702,
        "desc": "Thescheduleretentionissmallerthanorequaltotheschedulefrequency. Thisscheduleissuemaycausesomedatatobeunprotected.",
        "first_action": "Edittheschedulesintheprotectionplantohaveretention",
        "full_action": "Edittheschedulesintheprotectionplantohaveretention\ngreaterthanthefrequency.Then,retrycreatingtheprotectionplan."
    },
    "9703": {
        "code": 9703,
        "desc": "Theschedulemusthaveabackupwindowandnooverlapisallowed.",
        "first_action": "Ensurethateachschedulehasthesamebackupwindow",
        "full_action": "Ensurethateachschedulehasthesamebackupwindow\nandmakecorrectionsifthereareanyoverlaps.Then,retrytheprotectionplan\ncreation."
    },
    "9704": {
        "code": 9704,
        "desc": "Theduplicationretentionperiodmustbegreaterthantheschedule frequency.",
        "first_action": "Edittheschedulewithduplicationtohaveretentiongreater",
        "full_action": "Edittheschedulewithduplicationtohaveretentiongreater\nthantheschedulefrequency.Then,retrycreatingtheprotectionplan."
    },
    "9705": {
        "code": 9705,
        "desc": "The PATCHrequestcanonlybeusedtoupdatethedescriptionorthe storagedetailsoftheprotectionplan.",
        "first_action": "Ensurethatthe PATCHrequestonlyhasanupdateofthe",
        "full_action": "Ensurethatthe PATCHrequestonlyhasanupdateofthe\ndescriptionorthestoragedetails."
    },
    "9706": {
        "code": 9706,
        "desc": "Aprotectionplanalreadyexistswiththesamename. 1144NetBackupstatuscodes NetBackup status codes",
        "first_action": "Thenameoftheprotectionplanshouldbeuniqueand",
        "full_action": "Thenameoftheprotectionplanshouldbeuniqueand\ncannotberepeated.Retrytheoperationusingadifferentnamefortheprotection\nplan."
    },
    "9708": {
        "code": 9708,
        "desc": "Aschedulemustspecifyabackupstorageandaduplicationstorage option.ReplicationmusthaveatargetmasterserverandatargetSLP.Allstorage optionsmustbethesameforallschedules.",
        "first_action": "Ensureconsistencybetweenallofthescheduleswith",
        "full_action": "Ensureconsistencybetweenallofthescheduleswith\nrespecttothestorageoptions."
    },
    "9709": {
        "code": 9709,
        "desc": "Protectionplanforsnapshotstoragemustnothaveanyduplication, replication,orstorageoptions.",
        "first_action": "Createaprotectionplanwithoutduplication,replication,",
        "full_action": "Createaprotectionplanwithoutduplication,replication,\nandstorageoptionsforsnapshotstorage."
    },
    "9710": {
        "code": 9710,
        "desc": "Tapeisnotasupportedstorageoptioninaprotectionplan.",
        "first_action": "Createaprotectionplanwithasupportedstoragetype.",
        "full_action": "Createaprotectionplanwithasupportedstoragetype."
    },
    "9711": {
        "code": 9711,
        "desc": "BasicdiskisnotsupportedaspartofSLPconfiguration.",
        "first_action": "Createaprotectionplanwithasupportedstoragetype.",
        "full_action": "Createaprotectionplanwithasupportedstoragetype."
    },
    "9712": {
        "code": 9712,
        "desc": "Theupdateorcreateprocessdidnotcomplete.Invalidworkloadtype.",
        "first_action": "Setthecorrectworkloadtypeandtrytoupdateorcreate",
        "full_action": "Setthecorrectworkloadtypeandtrytoupdateorcreate\ntheprotectionplanagain."
    },
    "9713": {
        "code": 9713,
        "desc": "Unabletocreatesubscription.Schedulelistismissing.",
        "first_action": "Ensurethattheprotectionplaniscreatedwithschedules.",
        "full_action": "Ensurethattheprotectionplaniscreatedwithschedules."
    },
    "9714": {
        "code": 9714,
        "desc": "Unabletocreatesubscription.Assetvalidationfailed.",
        "first_action": "Ensurethatthegrouportheassetthatwassubscribed",
        "full_action": "Ensurethatthegrouportheassetthatwassubscribed\ntothatprotectionplanexists.Verifytheproperpermissionsfortheassetorthe\ngroup."
    },
    "9715": {
        "code": 9715,
        "desc": "CouldnotfindassetorassetgroupdetailsforthegivenID.",
        "first_action": "ProvideavalidassetorassetgroupIDandretrythe",
        "full_action": "ProvideavalidassetorassetgroupIDandretrythe\noperation."
    },
    "9716": {
        "code": 9716,
        "desc": "Unabletocreatesubscription.CloudAssetprovidergeneratedIDis invalid.",
        "first_action": "Provideavalidcloudassetandretrytheoperation.",
        "full_action": "Provideavalidcloudassetandretrytheoperation."
    },
    "9717": {
        "code": 9717,
        "desc": "Unabletocreatesubscription.NoinstanceUUIDfoundfortheasset.",
        "first_action": "ProvideavalidinstanceUUIDfortheassetandretrythe",
        "full_action": "ProvideavalidinstanceUUIDfortheassetandretrythe\nprocess."
    },
    "9718": {
        "code": 9718,
        "desc": "Unabletocreatesubscription.Invalidselectiontypespecified.",
        "first_action": "Reruntheoperation.Iftheproblempersists,saveallof",
        "full_action": "Reruntheoperation.Iftheproblempersists,saveallof\ntheerrorloginformationandcontactCohesityTechnicalSupport."
    },
    "9719": {
        "code": 9719,
        "desc": "Thereplicationretentionperiodmustbegreaterthantheschedule frequency.",
        "first_action": "Edittheschedulewithreplicationtohaveretentiongreater",
        "full_action": "Edittheschedulewithreplicationtohaveretentiongreater\nthanschedulefrequency.Then,retrycreatingtheprotectionplan."
    },
    "9720": {
        "code": 9720,
        "desc": "Cannotaddordeleteascheduleprotectionplan.Also,eachschedule mustspecifystorageattributes.",
        "first_action": "Verifywhethervalidstorageunitsareincludedforeach",
        "full_action": "Verifywhethervalidstorageunitsareincludedforeach\noftheselectedoperations(backup,replication,LTR).Adjusttheprotectionplan\nstorageoptionstoincludevalidoptionsforbackup,replication,andLTR."
    },
    "9722": {
        "code": 9722,
        "desc": "IDmustbesameintherequestURLandthebody.",
        "first_action": "VerifythatyouusethesameprotectionIDinURLand",
        "full_action": "VerifythatyouusethesameprotectionIDinURLand\nthebody."
    },
    "9723": {
        "code": 9723,
        "desc": "CannotsubscribeVMwareassettosnapshotstorageprotectionplanor cloudassettonon-snapshotstorageprotectionplan.",
        "first_action": "SubscribeVMwareassettoanon-snapshotstorage",
        "full_action": "SubscribeVMwareassettoanon-snapshotstorage\nprotectionplanorsubscribeacloudassettoasnapshotstorage(cloud)protection\nplan."
    },
    "9724": {
        "code": 9724,
        "desc": "UnabletofindtheprotectionplanforthegivenID.",
        "first_action": "ReviewtheprotectionplanIDandprovideavalidprotection",
        "full_action": "ReviewtheprotectionplanIDandprovideavalidprotection\nplanID."
    },
    "9725": {
        "code": 9725,
        "desc": "TheprotectionplandoesnotsupporttheSLPoperationthatthepolicy uses.",
        "first_action": "UsesupportedSLPoperationinpolicy.",
        "full_action": "UsesupportedSLPoperationinpolicy."
    },
    "9726": {
        "code": 9726,
        "desc": "Theprotectionplandoesnotsupportmultiplecopieswithinaschedule.",
        "first_action": "Usesinglecopyinpolicyschedule.",
        "full_action": "Usesinglecopyinpolicyschedule."
    },
    "9731": {
        "code": 9731,
        "desc": "UnabletofindsubscriptionforgivenID.",
        "first_action": "SpecifyavalidprotectionplanID.",
        "full_action": "SpecifyavalidprotectionplanID."
    },
    "9732": {
        "code": 9732,
        "desc": "Thecloudsnapshotreplicationretentionperiodmustbegreaterthan theschedulefrequency.",
        "first_action": "Adjustthecloudsnapshotreplicationretentionperiodor",
        "full_action": "Adjustthecloudsnapshotreplicationretentionperiodor\nadjustthefrequencyintheschedule."
    },
    "9733": {
        "code": 9733,
        "desc": "Multi-targetcloudsnapshotreplicationisnotsupported.",
        "first_action": "Usethesamereplicationtargetthatissetforcloud",
        "full_action": "Usethesamereplicationtargetthatissetforcloud\nreplication."
    },
    "9734": {
        "code": 9734,
        "desc": "Thecloudreplicationisnotcompatiblewithspecifiedworkloadtype.",
        "first_action": "Setcloudasworkloadtype.",
        "full_action": "Setcloudasworkloadtype."
    },
    "9735": {
        "code": 9735,
        "desc": "Theassetsmustbethesameworkloadtypetoaddthemtoanexisting protectionplan.",
        "first_action": "Subscribetheassetortheassetgrouptoaprotection",
        "full_action": "Subscribetheassetortheassetgrouptoaprotection\nplanwiththematchingworkloadtype."
    },
    "9736": {
        "code": 9736,
        "desc": "Frequencymustbespecifiedforfrequency-basedschedulesand includeDatesmustbespecifiedforcalendar-basedschedules.Thesefieldscannot bespecifiedsimultaneously.",
        "first_action": "SpecifyexactlyoneoffrequencySecondsorincludeDates",
        "full_action": "SpecifyexactlyoneoffrequencySecondsorincludeDates\nattributewhenyoucreateormodifyaprotectionplanorsubscription."
    },
    "9737": {
        "code": 9737,
        "desc": "Scheduletypemustbespecifiedforcalendar-basedschedules.",
        "first_action": "Specifythescheduletype(appropriatefortheworkload)",
        "full_action": "Specifythescheduletype(appropriatefortheworkload)\nforthecalendar-basedschedule."
    },
    "9738": {
        "code": 9738,
        "desc": "SubscriptioneditisnotallowedforCloudworkloadtype.",
        "first_action": "Setthe allowSubscriptionEditattributeto falsefora",
        "full_action": "Setthe allowSubscriptionEditattributeto falsefora\nprotectionplanwith workloadTypeCloud."
    },
    "9739": {
        "code": 9739,
        "desc": "PUTprotectionplanorsubscriptionmustprovidethesameinputsas POST.Bothschedulesandpolicyattributesmustbesupplied.",
        "first_action": "Supplyallrequiredfieldsfor PUT",
        "full_action": "Supplyallrequiredfieldsfor PUT\n/servicecatalog/slos/{sloId}/subscriptions/{subId} or PUT\n/servicecatalog/slos/{sloId}.The schedulesand policyDefinitionare\nrequiredfields."
    },
    "9740": {
        "code": 9740,
        "desc": "TheupgradeofthisprotectionplantoNetBackup8.2orlaterproduced afailure.",
        "first_action": "Creatingordeletingasubscriptiondoesnotworkuntilthe",
        "full_action": "Creatingordeletingasubscriptiondoesnotworkuntilthe\nprotectionplanhasbeenconvertedfroman8.2.1protectionplan.Normally,this\nconversionhappensautomatically.Waitforafewminutes,thenretrytheoperation.\nIftheconversionisnotsuccessful,theprocesscanbetriggeredimmediatelyby\nretrievingthedetailsoftheprotectionplanbymodifyingtheURL.ModifytheURL\nintheNetBackupwebUIto:\nhttps://<master_server>:1556/webui/protection-plans/{sloId}\nIfthefailureisduetoanintermittentproblemwhenNetBackuppoliciesorstorage\nlifecyclepolicies(SLPs)arecreated,aretrymaysucceed.\nOtherwise,theoldprotectionplanmaybeunusable.Inthiscase,existingsubscribed\nassetprotectionisstillactiveandbackupjobsstillrun.Considercreatinganew\nprotectionplanandmigratingthesubscriptionstothisnewprotectionplan.The\ndefinitionoftheold ProtectionPlanispersistedintheNetBackupdatabase.\nContactCohesityTechnicalSupportforassistanceinretrievingtheoldprotection\nplandefinition."
    },
    "9741": {
        "code": 9741,
        "desc": "Theprotectionplanupdatespartiallysucceeded.",
        "first_action": "Verifywithbackupadministratortoensurethatthejobs",
        "full_action": "Verifywithbackupadministratortoensurethatthejobs\n(createdbySLPs)writetothecorrectstorageunit.Run GET PP APItogetthe\ncorrectstate.Retrytheupdateoperationwithcorrectstorageinformation."
    },
    "9743": {
        "code": 9743,
        "desc": "Multipletransactionlogschedulesfound.",
        "first_action": "Retrytheoperationandiftheissuepersists,visitthe",
        "full_action": "Retrytheoperationandiftheissuepersists,visitthe\nCohesityTechnicalSupportwebsite.TheCohesityTechnicalSupportwebsiteoffers\nadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9744": {
        "code": 9744,
        "desc": "Thesubscriptioncontainsoneormoreconfigurationentriesthathave notbeendelegatedtothisuser.",
        "first_action": "Basedonthecontentsoftheerrorpayload,identifythe",
        "full_action": "Basedonthecontentsoftheerrorpayload,identifythe\nconfigurationentriesthathavenotbeendelegatedtothesubscribinguser.Remove\nthoseentriesfromthesubscriptionpayload,andretrytherequest.Ifthesubscriber\ncannotusetheprotectionplanwithoutchanges,theymayrequestdelegationof\nadditionalsubscriptioncustomizationcapabilitiesonthatprotectionplan.Ifnoneof\nthedelegationrulescontainthenecessaryattributes,anadministratorwiththe\nCREATEoperationonthe PROTECTION_PLANnamespacemustcreateaprotection\nplanwithappropriateprotectioncustomizations."
    },
    "9745": {
        "code": 9745,
        "desc": "Asubscriptioncannotdeleteinheritedprotectionplanschedules.",
        "first_action": "Whenattemptingtocustomizescheduling,ensurethatall",
        "full_action": "Whenattemptingtocustomizescheduling,ensurethatall\noftheschedulesfromtheprotectionplanarerepresentedintheschedulepayload.\nIfnotattemptingtocustomizeschedules,donotincludetheschedulesectionof\nthepayload.Ifthesubscribercannotusetheschedulesthatareinheritedfromthe\nprotectionplan,anadministratorwiththeCREATEoperationonthePROTECTION_PLAN\nnamespacemustcreateaprotectionplanwithappropriateschedules."
    },
    "9746": {
        "code": 9746,
        "desc": "Asubscriptioncannotaddschedules.",
        "first_action": "Ifthesubscribercannotusetheschedulesthatareinherited",
        "full_action": "Ifthesubscribercannotusetheschedulesthatareinherited\nfromtheprotectionplan,anadministratorwiththe CREATEoperationonthe\nPROTECTION_PLANnamespacemustcreateaprotectionplanwithappropriate\nschedules."
    },
    "9747": {
        "code": 9747,
        "desc": "Atleastonesubscriptionscheduledoesnotsupplythe scheduleName fieldthatisrequiredtoidentifytheprotectionplanschedulebeingedited.",
        "first_action": "Reviewthesubscriptionschedulepayload,andensure",
        "full_action": "Reviewthesubscriptionschedulepayload,andensure\nthatall scheduleNamefieldsarepopulatedwiththenameofthescheduletowhich\ntheeditapplies."
    },
    "9748": {
        "code": 9748,
        "desc": "CannotsubscribeorbackupMicrosoftSQLServeravailabilitygroupwith theprotectionplanbecauseofincorrectpolicyoptions.",
        "first_action": "Selectthe Availability database backup preference",
        "full_action": "Selectthe Availability database backup preference\noptionintheprotectionplan.Incombinationwiththatoption,youcanselectthe\nProtect primary replicaoptionorthe Protect preferred replicaoption."
    },
    "9749": {
        "code": 9749,
        "desc": "CannotsubscribeorbackupMicrosoftSQLServeravailabilitygroup databasewiththeprotectionplanbecauseofincorrectpolicyoptions.",
        "first_action": "Cleartheselectionofthe Availability database backup preferenceoption.",
        "full_action": "Intheprotectionplan,performoneofthefollowingoptions:\n■ Cleartheselectionofthe Availability database backup preferenceoption.\n■ Selectthe Availability database backup preferenceoptionandthe Protect\nprimary replicaoptionfortheprotectionplan.\n■ Selectthe Availability database backup preferenceoptionandthe Protect\npreferred replicaoptionfortheprotectionplan."
    },
    "9751": {
        "code": 9751,
        "desc": "Theupdateorcreateprocessdidnotcompleteduetoaninvalidcloud providertype.",
        "first_action": "Setthecorrectcloudprovidertypeandtrytoupdateor",
        "full_action": "Setthecorrectcloudprovidertypeandtrytoupdateor\ncreatetheprotectionplanagain."
    },
    "9752": {
        "code": 9752,
        "desc": "Thecloudassetsmustbethesamecloudprovidertypetoaddthemto anexistingprotectionplan.",
        "first_action": "Subscribetheassetortheassetgrouptoaprotection",
        "full_action": "Subscribetheassetortheassetgrouptoaprotection\nplanwiththematchingcloudprovidertype."
    },
    "9760": {
        "code": 9760,
        "desc": "Aprotectionplanthathasenabledthediskexclusionoptioncanonlybe appliedtothecloudVMtypeassets.",
        "first_action": "Makesurethatyouapplyaprotectionplanwithdisk",
        "full_action": "Makesurethatyouapplyaprotectionplanwithdisk\nexclusionoptiontotheVM(hosttype)assetsonly."
    },
    "9764": {
        "code": 9764,
        "desc": "BackupfromsnapshotoperationissupportedontheNetBackupmedia server10.0andlaterversions.",
        "first_action": "10.0,youmustupgradethatmediaserver.",
        "full_action": "Torunthebackupfromsnapshot,verifythatthemedia\nserver’slatestversionis10.0ornewer.Ifthemediaserver'sversionisolderthan\n10.0,youmustupgradethatmediaserver."
    },
    "9765": {
        "code": 9765,
        "desc": "YoucansubscribeorbackuponlycloudPaaSassetsusingaprotection planwithprimarybackupoperation.",
        "first_action": "SubscribeaPaaSprotectionplanonlytoPaaSassets.",
        "full_action": "SubscribeaPaaSprotectionplanonlytoPaaSassets."
    },
    "9766": {
        "code": 9766,
        "desc": "Protectionplanwithbackupstorageisnotsupportedwithprovided operationslikereplication,backupfromsnapshot,andcloudindex.",
        "first_action": "Createaprotectionplanwithabackupstorageunitor",
        "full_action": "Createaprotectionplanwithabackupstorageunitor\nwithduplicationenabled."
    },
    "9767": {
        "code": 9767,
        "desc": "Scheduleshavingnobackupstorageunitdoesnotsupportprovided policyattributes.",
        "first_action": "AprotectionplanwithastagingstoragepathPaaS",
        "full_action": "AprotectionplanwithastagingstoragepathPaaS\nprotectionflagmusthavebackupstorageconfiguredintheschedule."
    },
    "9768": {
        "code": 9768,
        "desc": "ScheduleshavingbackupstorageunitsmusthavePaaSprotection enabledwithanexplicitstagingstoragepath.",
        "first_action": "CreateaPaaSprotectionenabledprotectionplanby",
        "full_action": "CreateaPaaSprotectionenabledprotectionplanby\nspecifyingastagingstoragepathandPaaSprotectionflagalongwithbackup\nstorageintheschedule."
    },
    "9769": {
        "code": 9769,
        "desc": "MSDPinstantaccessenabledstorageistheonlysupportedstorage optionforaprotectionplan.",
        "first_action": "ProvideanMSDPstoragewithinstantaccessenabledin",
        "full_action": "ProvideanMSDPstoragewithinstantaccessenabledin\ntheprotectionplan."
    },
    "9770": {
        "code": 9770,
        "desc": "Associatecredentialswiththeassetortheparentassettosubscribeit toaPaaSprotectionplan.",
        "first_action": "Addcredentialstotheassetoritsparentusing Credential",
        "full_action": "Addcredentialstotheassetoritsparentusing Credential\nmanagementoption."
    },
    "9771": {
        "code": 9771,
        "desc": "CannotsubscribethePaaSassetswithmulti-bytecharactersinthe displaynamestotheprotectionplanbecausetheyarenotsupportedontheprimary serversrunningWindows.",
        "first_action": "ThePaaSassetswithmulti-byteornon-Englishcharacters",
        "full_action": "ThePaaSassetswithmulti-byteornon-Englishcharacters\ninthedisplaynamemustbebackedupandrestoredusingaLinuxprimaryserver."
    },
    "9773": {
        "code": 9773,
        "desc": "Thestorageserverversionisnotsupported.Minimumsupportedversion is10.1.",
        "first_action": "SelectastorageserverwithNetBackupversion10.1or",
        "full_action": "SelectastorageserverwithNetBackupversion10.1or\nlater."
    },
    "9778": {
        "code": 9778,
        "desc": "CannotsubscribethePaaSassettotheprotectionplanthatsupports differentialincrementalbackup.",
        "first_action": "VerifythattheDBPaaSassetsupportsdifferential",
        "full_action": "VerifythattheDBPaaSassetsupportsdifferential\nincrementalbackup.IftheDBPaaSassetdoesnot,youmustcreateaprotection\nplanthatdoesnothaveadifferentialincrementalscheduletype.Thensubscribe\ntheassettothenewprotectionplan."
    },
    "9781": {
        "code": 9781,
        "desc": "InvalidpolicyattributeswereprovidedfortheOpenStackprotectionplan.",
        "first_action": "ConfiguretheOpenStackprotectionplanwithvalidpolicyattributes.",
        "full_action": "Performthefollowingasappropriate:\nConfiguretheOpenStackprotectionplanwithvalidpolicyattributes."
    },
    "9783": {
        "code": 9783,
        "desc": "Schedulesthathavethebackupstorageunitsconfiguredarenot supportedfortheOpenStackprotectionplan.",
        "first_action": "ConfiguretheOpenStackprotectionplanwiththeschedulesthatdonothavebackup",
        "full_action": "Performthefollowingasappropriate:\nConfiguretheOpenStackprotectionplanwiththeschedulesthatdonothavebackup\nstorageunits."
    },
    "9784": {
        "code": 9784,
        "desc": "Schedulesthathavethestorageunitsconfiguredmusthavethestaging storagepathandmountpath.",
        "first_action": "OpenStackprotectionplanisconfiguredwiththeschedulesthathavestorageunits",
        "full_action": "Performthefollowingasappropriate:\nOpenStackprotectionplanisconfiguredwiththeschedulesthathavestorageunits\nconfiguredbutdonothavethestagingstoragepathormountpath."
    },
    "9785": {
        "code": 9785,
        "desc": "OpenStackprotectionisnotsupportedforuniversalsharewithSMB protocol.",
        "first_action": "ConfiguretheOpenStackprotectionplanwiththesupporteduniversalshareonly.",
        "full_action": "Performthefollowingasappropriate:\nConfiguretheOpenStackprotectionplanwiththesupporteduniversalshareonly."
    },
    "9786": {
        "code": 9786,
        "desc": "Theprovidedstagingpathisnotmountedontheselectedbackupstorage.",
        "first_action": "EnsurethatthestagingpaththatwasprovidedtocreatetheOpenStack",
        "full_action": "Performthefollowingasappropriate:\n■ EnsurethatthestagingpaththatwasprovidedtocreatetheOpenStack\nprotectionplangetsmountedontheselectedbackupstorage.\n■ Ensurethatthebackupstorageismentionedintheuniversalsharehostlist.\n■ Ensurethatthebackupstoragehastherequiredpermissionstoaccessand\nmountthestagingpathonitself."
    },
    "9787": {
        "code": 9787,
        "desc": "Theprovidedmountpathdoesnotmatchwiththestagingstoragepath.",
        "first_action": "ConfiguretheOpenStackprotectionplanwiththevalidmountpathandstaging",
        "full_action": "Performthefollowingasappropriate:\nConfiguretheOpenStackprotectionplanwiththevalidmountpathandstaging\nstoragepath."
    },
    "9788": {
        "code": 9788,
        "desc": "UnsupportedstorageserverversionforOpenStack.",
        "first_action": "Ensurethatthestorageserverversionis11.1.0.2orlater.",
        "full_action": "Performthefollowingasappropriate:\nEnsurethatthestorageserverversionis11.1.0.2orlater."
    },
    "9789": {
        "code": 9789,
        "desc": "CannotsubscribethePaaSassettotheprotectionplanthatsupports Archiveredologsbackup.",
        "first_action": "Tosubscribetheassettotheprotectionplan,removethe",
        "full_action": "Tosubscribetheassettotheprotectionplan,removethe\narchiveredologsschedulefromtheprotectionplan."
    },
    "9794": {
        "code": 9794,
        "desc": "CannotsubscribetheselectedPaaSassetstothisprotectionplan,as theassetsarealreadysubscribedtoaprotectionplanwithanincrementalbackup schedule.",
        "first_action": "Removetheassetfrompreviouslysubscribedprotection",
        "full_action": "Removetheassetfrompreviouslysubscribedprotection\nplanswithincrementalbackupschedules."
    },
    "9795": {
        "code": 9795,
        "desc": "Cannotsubscribetothisprotectionplanasthisplancannotprotect archivelogbackuptypewithafrequencyoflessthan24hours.",
        "first_action": "Createaprotectionplanwiththearchivelogbackuptype",
        "full_action": "Createaprotectionplanwiththearchivelogbackuptype\nwithabackupfrequencyoflessthan24hours."
    },
    "9796": {
        "code": 9796,
        "desc": "CannotsubscribethePaaSassettotheprotectionplanastheplan supportsdifferentialincrementalandarchiveredologsbackup.",
        "first_action": "Createaprotectionplanwithafullbackupschedule.",
        "full_action": "Createaprotectionplanwithafullbackupschedule."
    },
    "9800": {
        "code": 9800,
        "desc": "SnapshotManagerisnotconfigured.",
        "first_action": "ConfiguretheSnapshotManagerfromthe NetBackup",
        "full_action": "ConfiguretheSnapshotManagerfromthe NetBackup\nAdministration Consoleorusethe tpconfigCLI.\nIftheSnapshotManagerisalreadyconfigured,ensurethattheregistrationentry\nisintheNetBackupdatabase.Usethe NetBackup Administration Consoleor\nrunthe tpconfigutility."
    },
    "9801": {
        "code": 9801,
        "desc": "SnapshotManagerloginfailed.",
        "first_action": "UpdatethecredentialsandportnumberinNetBackup.",
        "full_action": "Dependingonthecause,performonethefollowingtasks:\n■ UpdatethecredentialsandportnumberinNetBackup.\n■ EnsurethattheSnapshotManagerisupandreachableonthenetworkfrom\ntheNetBackupmasterserver.\nToverify,logontotheSnapshotManagerhostfromthemasterserverbrowser."
    },
    "9802": {
        "code": 9802,
        "desc": "Failedtoretrievethesupportedplug-inlistfromtheSnapshotManager.",
        "first_action": "VerifyiftheconnectionwiththeSnapshotManagerisup.",
        "full_action": "VerifyiftheconnectionwiththeSnapshotManagerisup."
    },
    "9803": {
        "code": 9803,
        "desc": "FailedtoretrievetheNetBackupsupportedplug-inlist.",
        "first_action": "Verifytheconnectionwiththemasterserver.",
        "full_action": "Verifytheconnectionwiththemasterserver."
    },
    "9804": {
        "code": 9804,
        "desc": "Theplug-inisnotconfiguredforthecloudprovider.",
        "first_action": "Configuretherequiredplug-inwithNetBackup.",
        "full_action": "Configuretherequiredplug-inwithNetBackup."
    },
    "9805": {
        "code": 9805,
        "desc": "Thespecifiedconfigurationinstancewasnotfound.",
        "first_action": "SpecifythecorrectinstanceID.",
        "full_action": "SpecifythecorrectinstanceID."
    },
    "9806": {
        "code": 9806,
        "desc": "Aconfigurationinstancewiththesameconfigurationdetailsalready exists.",
        "first_action": "Eitherusethesameconfigurationinstanceorcreatea",
        "full_action": "Eitherusethesameconfigurationinstanceorcreatea\nnewconfigurationinstancewithdifferentdetails."
    },
    "9807": {
        "code": 9807,
        "desc": "Internalservererror.",
        "first_action": "VerifySnapshotManagerlogs.",
        "full_action": "VerifySnapshotManagerlogs."
    },
    "9808": {
        "code": 9808,
        "desc": "Theplug-intypeisnotsupported.",
        "first_action": "Verifythattheplug-inisontheNetBackupsupported",
        "full_action": "Verifythattheplug-inisontheNetBackupsupported\nplug-inslist.Youcanfindmoreinformationaboutsupportedplug-insonCohesity\nServicesandOperationsReadinessTools(SORT)."
    },
    "9809": {
        "code": 9809,
        "desc": "Plugininstancenamealreadyexists.",
        "first_action": "Specifyadifferentidentifier.",
        "full_action": "Specifyadifferentidentifier."
    },
    "9810": {
        "code": 9810,
        "desc": "Failedtoconfiguretheplug-ininstanceinSnapshotManager.",
        "first_action": "Seethe nbemmlogsontheNetBackupmasterserver.",
        "full_action": "Seethe nbemmlogsontheNetBackupmasterserver."
    },
    "9811": {
        "code": 9811,
        "desc": "Failedtoregistertheplug-ininstanceinNetBackup.",
        "first_action": "Ensurethatthe CloudPoint_plugin.confaccessible",
        "full_action": "Ensurethatthe CloudPoint_plugin.confaccessible\nandretrytheoperation."
    },
    "9812": {
        "code": 9812,
        "desc": "Failedtoretrievetheconfiguredplug-ininstancefromSnapshotManager.",
        "first_action": "UpdatetheSnapshotManagerusingtheexisting",
        "full_action": "UpdatetheSnapshotManagerusingtheexisting\ncredentials."
    },
    "9813": {
        "code": 9813,
        "desc": "Failedtoretrievetheconfiguredplug-ininstancefromNetBackup.",
        "first_action": "Retrytheoperationagain.",
        "full_action": "Retrytheoperationagain."
    },
    "9814": {
        "code": 9814,
        "desc": "Theinstancetypeforthespecifiedconfiguredplug-indoesnotmatch withtheinstancetypeentryinNetBackup.",
        "first_action": "Verifytheinstancetypeentryandupdatetheplug-inagain.",
        "full_action": "Verifytheinstancetypeentryandupdatetheplug-inagain."
    },
    "9815": {
        "code": 9815,
        "desc": "Failedtomodifytheconfiguredplug-ininstanceinSnapshotManager.",
        "first_action": "VerifytheSnapshotManagerlogs.",
        "full_action": "VerifytheSnapshotManagerlogs."
    },
    "9816": {
        "code": 9816,
        "desc": "Failedtoretrievetheconfiguredplug-ininstancefromSnapshotManager.",
        "first_action": "EnsurethattheSnapshotManagerisuporverifythe",
        "full_action": "EnsurethattheSnapshotManagerisuporverifythe\nSnapshotManagerlogs."
    },
    "9818": {
        "code": 9818,
        "desc": "SnapshotManageronwhichthespecifiedplug-ininstancewasconfigured isnotavailable.",
        "first_action": "EnsurethattheSnapshotManagerthathoststheplug-in",
        "full_action": "EnsurethattheSnapshotManagerthathoststheplug-in\ninstanceisregisteredinNetBackup."
    },
    "9819": {
        "code": 9819,
        "desc": "ASnapshotManageronwhichplug-ininstanceswithspecifiedplug-in typeareconfiguredisnotavailable.",
        "first_action": "EnsurethatalloftheSnapshotManagersthatcontainthe",
        "full_action": "EnsurethatalloftheSnapshotManagersthatcontainthe\nplug-ininstancesareregisteredinNetBackup."
    },
    "9820": {
        "code": 9820,
        "desc": "Failedtodisabletheplug-ininstance.",
        "first_action": "Verifyifthe CloudPoint_plugin.confisupdated.",
        "full_action": "Verifyifthe CloudPoint_plugin.confisupdated."
    },
    "9821": {
        "code": 9821,
        "desc": "Specifiedplug-ininstancedoesnotexistontheSnapshotManager.",
        "first_action": "Retrytheoperationandsavealloftheerrorinformation.",
        "full_action": "Retrytheoperationandsavealloftheerrorinformation.\nIftheissuepersists,visitsupport.veritas.com.TheCohesityTechnicalSupport\nwebsitesiteoffersadditionalinformationtohelpyoutroubleshootthisissue."
    },
    "9822": {
        "code": 9822,
        "desc": "Plug-ininstancealreadyexistsintheSnapshotManager. 1168NetBackupstatuscodes NetBackup status codes",
        "first_action": "Changetheconfigurationattributes.Forexample,ifitis",
        "full_action": "Changetheconfigurationattributes.Forexample,ifitis\nanAmazonAWSplug-inconfiguration,ensurethatthespecifiedregionisnot\nincludedinanyoftheexistingAWSplug-inconfigurationsthathavethesame\naccesskey.Ifaregionisalreadyspecifiedinaplug-in,itsassetsarealready\nprotected."
    },
    "9823": {
        "code": 9823,
        "desc": "Plug-inauthenticationfailed.Credentialsareinvalid.",
        "first_action": "Verifythatthecredentialsarecorrectandperformthe",
        "full_action": "Verifythatthecredentialsarecorrectandperformthe\noperationagain.\nEnsurethatyouenablethepreferredregionsfortheaccountthatislinkedtothe\nSnapshotManagerinstancethatisdeployedonAWS."
    },
    "9830": {
        "code": 9830,
        "desc": "Operationnotsupported.TheassociatedSnapshotManagerisonan olderversion.",
        "first_action": "UpgradetheSnapshotManagerservertoasupported",
        "full_action": "UpgradetheSnapshotManagerservertoasupported\nversionequaltotheNetBackupprimaryserverversion."
    },
    "9833": {
        "code": 9833,
        "desc": "NetBackupcannotconnecttothevirtualmachine.",
        "first_action": "ReviewtheNetBackupnbwebserviceandthenbemmlogs.",
        "full_action": "ReviewtheNetBackupnbwebserviceandthenbemmlogs."
    },
    "9834": {
        "code": 9834,
        "desc": "ThespecifiedassetisnotfoundintheSnapshotManagerdatabase.",
        "first_action": "Toverifythedeletedassets,refertothelastdiscovered",
        "full_action": "Toverifythedeletedassets,refertothelastdiscovered\ntime."
    },
    "9835": {
        "code": 9835,
        "desc": "Applicationconfigurationoperationfailed.",
        "first_action": "ReviewtheNetBackup nbwebserviceand nbemmlogs.",
        "full_action": "ReviewtheNetBackup nbwebserviceand nbemmlogs."
    },
    "9836": {
        "code": 9836,
        "desc": "ApplicationalreadyconfiguredontheSnapshotManager.",
        "first_action": "Skiptheoperation.",
        "full_action": "Skiptheoperation."
    },
    "9837": {
        "code": 9837,
        "desc": "ConfigureapplicationoperationhasfailedfromNetBackup.",
        "first_action": "ReviewtheNetBackup nbwebserviceand nbemmlogs.",
        "full_action": "ReviewtheNetBackup nbwebserviceand nbemmlogs."
    },
    "9838": {
        "code": 9838,
        "desc": "ThespecifiedoperationisnotsupportedwiththecurrentSnapshot Managerlicenseinuse.",
        "first_action": "Applyalicensewiththeappropriateprivileges.",
        "full_action": "Applyalicensewiththeappropriateprivileges."
    },
    "9839": {
        "code": 9839,
        "desc": "The origiassetisdeleted.Onlysnapshotoftheassetisavailable.",
        "first_action": "Recovertheassetfromthesnapshot.",
        "full_action": "Recovertheassetfromthesnapshot."
    },
    "9841": {
        "code": 9841,
        "desc": "TheSnapshotManagerhostnamedoesnotmatchwiththeassociated SnapshotManager.",
        "first_action": "VerifyiftheSnapshotManagerhostnameisconfigured",
        "full_action": "VerifyiftheSnapshotManagerhostnameisconfigured\ncorrectly."
    },
    "9842": {
        "code": 9842,
        "desc": "Thevirtualmachineisalreadyconnected.",
        "first_action": "Thevirtualmachineisalreadyconnected,youcanproceed",
        "full_action": "Thevirtualmachineisalreadyconnected,youcanproceed\nwithapplicationconfiguration."
    },
    "9843": {
        "code": 9843,
        "desc": "Unabletoretrievevirtualmachinedetails.",
        "first_action": "RefertotheSnapshotManagerlogs.",
        "full_action": "RefertotheSnapshotManagerlogs."
    },
    "9844": {
        "code": 9844,
        "desc": "Unabletoretrievetheapplicationdetails.",
        "first_action": "RefertotheSnapshotManagerlogs.",
        "full_action": "RefertotheSnapshotManagerlogs."
    },
    "9845": {
        "code": 9845,
        "desc": "FailedtodeploythesnapshotagentontheWindowshost.",
        "first_action": "DeploytheWindowshostmanually.RefertotheSnapshot",
        "full_action": "DeploytheWindowshostmanually.RefertotheSnapshot\nManagerdocumentationintheNetBackupSnapshotClientAdministrator’sGuide."
    },
    "9846": {
        "code": 9846,
        "desc": "Failedtoupdatetheassetinformationinthedatabase.",
        "first_action": "Restartthe nbwebserviceandretrytheoperation.",
        "full_action": "Restartthe nbwebserviceandretrytheoperation."
    },
    "9847": {
        "code": 9847,
        "desc": "Failedtoretrievecloudassettype. 1172NetBackupstatuscodes NetBackup status codes",
        "first_action": "Retrytheoperation.",
        "full_action": "Retrytheoperation."
    },
    "9848": {
        "code": 9848,
        "desc": "InvalidCloudassettype.",
        "first_action": "Verifythe ncfnbcslogs.",
        "full_action": "Verifythe ncfnbcslogs."
    },
    "9849": {
        "code": 9849,
        "desc": "Invalidvirtualmachinecredentials.",
        "first_action": "Verifythevirtualmachinecredentialsandprovidecorrect",
        "full_action": "Verifythevirtualmachinecredentialsandprovidecorrect\ncredentials."
    },
    "9850": {
        "code": 9850,
        "desc": "Thespecifiedapplicationisnotsupportedwiththehost’soperating system.",
        "first_action": "ReviewtheSnapshotManagerhost’soperatingsystem",
        "full_action": "ReviewtheSnapshotManagerhost’soperatingsystem\nandcompareittotheNetBackupCompatibilityList."
    },
    "9851": {
        "code": 9851,
        "desc": "Forplug-insconfigureddirectlywithNetBackup,theoriginalinstance nameandspecifiedplug-inIDmustbesame.",
        "first_action": "IftheIDisdifferent,youcanupdatealltheotherparameters",
        "full_action": "IftheIDisdifferent,youcanupdatealltheotherparameters\napartfromtheID.NetBackupdoesnotsupportupdatestotheID."
    },
    "9853": {
        "code": 9853,
        "desc": "Invalidcopytype.",
        "first_action": "Iftheproblempersists,contactCohesityTechnicalSupport.",
        "full_action": "Iftheproblempersists,contactCohesityTechnicalSupport."
    },
    "9854": {
        "code": 9854,
        "desc": "Cloudsnapshotreplicationfailed.",
        "first_action": "IfyoutrytoreplicateacopyofanEC2instance,createanewkey-pairinthe",
        "full_action": "Performthefollowingasappropriate:\n■ IfyoutrytoreplicateacopyofanEC2instance,createanewkey-pairinthe\ndestinationregion.Thenewkey-pairmustbeconsistentwiththekey-pairinthe\nsourceregion.\n■ Refertothe ncfnbcslogsonthemediaserverformoreinformation."
    },
    "9855": {
        "code": 9855,
        "desc": "Snapshotexportfailed.",
        "first_action": "Refertothebpfislogsontheclientorthealternateclient",
        "full_action": "Refertothebpfislogsontheclientorthealternateclient\nformoreinformation.\nForcloudbackups,reviewthe NCFNBCSlogsonthemediaserverforrelevant\ninformation."
    },
    "9856": {
        "code": 9856,
        "desc": "FailedtoparseJSONresponsefromSnapshotManager.",
        "first_action": "Manuallycleanuptheoperation-specificcopyfromthe",
        "full_action": "Manuallycleanuptheoperation-specificcopyfromthe\ncloud."
    },
    "9857": {
        "code": 9857,
        "desc": "Failedtostartindexingofsnapshot.",
        "first_action": "Refertothe ncfnbcslogsonthemediaserverandthe",
        "full_action": "Refertothe ncfnbcslogsonthemediaserverandthe\nSnapshotManagerlogs."
    },
    "9858": {
        "code": 9858,
        "desc": "FailedtoaddNetBackupSnapshotManager.",
        "first_action": "ReviewyournetworkconnectivitywithSnapshotManager.",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ ReviewyournetworkconnectivitywithSnapshotManager.\n■ Resolveanynetworkissueswith netstatorsimilarnetworkdiagnosistool."
    },
    "9859": {
        "code": 9859,
        "desc": "Failedtoretrievethe Mount Path.",
        "first_action": "Retrythesnapshotoperationagain.Ifitstillfails,referto",
        "full_action": "Retrythesnapshotoperationagain.Ifitstillfails,referto\ntheSnapshotManagerlogs."
    },
    "9860": {
        "code": 9860,
        "desc": "InvalidCloudFS Mount Path.",
        "first_action": "Reviewthemountedfilesystempathonthetargethost",
        "full_action": "Reviewthemountedfilesystempathonthetargethost\nandtrytolaunchthesnapshotoperationagain.Ifitstillfails,refertotheSnapshot\nManagerlogs."
    },
    "9861": {
        "code": 9861,
        "desc": "SnapshotManagerisalreadyaddedtoaNetBackupmasterserver.",
        "first_action": "DeployandaddanewSnapshotManager.",
        "full_action": "DeployandaddanewSnapshotManager."
    },
    "9862": {
        "code": 9862,
        "desc": "FailedtogetCAcertificateforSnapshotManager.",
        "first_action": "CheckyournetworkconnectivitywiththeSnapshotManager.",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ CheckyournetworkconnectivitywiththeSnapshotManager.\n■ Resolveanynetworkissueswith netstatorsimilarnetworkdiagnosistool."
    },
    "9863": {
        "code": 9863,
        "desc": "FailedtosaveCAcertificateforSnapshotManager.",
        "first_action": "ConfirmthecorrectpermissionsfortheNetBackupcertificatestore",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ ConfirmthecorrectpermissionsfortheNetBackupcertificatestore\n(/usr/openv/var/global/cloudpoint).\n■ ChecktheformatofSnapshotManagercertificateusingthe\n/config/snapshot-mgmt-servers-cacerts/{snapshotMgmtServer}/ports/{port}\nAPI.\n■ Only pemformatissupported.\n■ AddormodifytheSnapshotManagerconfigurationusingthe tpconfig\ncommand.Runthe tpconfigcommandasarootuser.Thisactionre-assigns\ntheownershipoftherootcertificatepathorthecertificatefiletotheNetBackup\nserviceuser."
    },
    "9865": {
        "code": 9865,
        "desc": "NetBackupmediaserverplatformshouldbeeitherRedHatEnterprise Linux,SUSELinuxEnterpriseServer,orMicrosoftWindowstobeassociatedwith aSnapshotManager.",
        "first_action": "UseSUSELinuxEnterpriseServer,MicrosoftWindows,",
        "full_action": "UseSUSELinuxEnterpriseServer,MicrosoftWindows,\nandRHELplatformonly,toassociatethemediaserverwiththeSnapshotManager."
    },
    "9866": {
        "code": 9866,
        "desc": "TheNetBackuphostcertificatethatisprovidedtoSnapshotManageris notvalidordoesnotexist.",
        "first_action": "Reviewthe nbcs/bpfis/bppfilevelerrormessagesthataredisplayedinJob",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ Reviewthe nbcs/bpfis/bppfilevelerrormessagesthataredisplayedinJob\ndetailsontheActivitymonitor.Formoredetails,reviewthecomponentlogs.\n■ Reviewthenbwebservice/nbemmlevelerrormessagefortheSnapshotManager\nandplug-inconfiguration.Formoredetails,reviewthecomponentlogs.\n■ ReviewtheNetBackuperrorcodesormessagesappearinginthepreviously\nspecifiedlogs.TheselogscanprovideadditionalinsightintotheactualSSL\ncertificateissueorconnectivityissuesbetweenprimaryserverandSnapshot\nManager."
    },
    "9867": {
        "code": 9867,
        "desc": "The ECA_TRUST_STORE_PATHoptionisnotconfigured,orthecertificate pathisnotaccessibleordoesn’texist. 1178NetBackupstatuscodes NetBackup status codes",
        "first_action": "Checkifthe ECA_TRUST_STORE_PATHisconfiguredcorrectly.",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ Checkifthe ECA_TRUST_STORE_PATHisconfiguredcorrectly.\n■ Reviewallaccessrightsofcertificatepatharecorrect."
    },
    "9868": {
        "code": 9868,
        "desc": "FailedtogetAPIversionforSnapshotManager.",
        "first_action": "CheckyournetworkconnectivitywiththeSnapshotManagerandreviewthe",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ CheckyournetworkconnectivitywiththeSnapshotManagerandreviewthe\nSnapshotManagercredentialsyouusedtoconnect.\n■ Resolveanynetworkissueswith netstatorsimilarnetworkdiagnosistool.\n■ UpdatetheSnapshotManagercredentialsusingthe Edit Serveroption."
    },
    "9869": {
        "code": 9869,
        "desc": "FailedtogetDeploymentSummaryforSnapshotManager.",
        "first_action": "CheckyournetworkconnectivitywiththeSnapshotManager,NetBackup,and",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ CheckyournetworkconnectivitywiththeSnapshotManager,NetBackup,and\ncloudprovider.\n■ Resolveanynetworkissueswith netstatorsimilarnetworkdiagnosistool.\n■ ReviewandupdatetheSnapshotManagercredentialsusing Edit Serveroption.\n■ Reviewandupdatethecloudprovidercredentialsorsecretkey."
    },
    "9870": {
        "code": 9870,
        "desc": "FailedtogetversionforSnapshotManager.",
        "first_action": "CheckyournetworkconnectivitywithSnapshotManagerandNetBackup.",
        "full_action": "Tryoneofthefollowingasappropriate:\n■ CheckyournetworkconnectivitywithSnapshotManagerandNetBackup.\n■ Resolveanynetworkissueswith netstatorsimilarnetworkdiagnosistool.\n■ ReviewandupdateSnapshotManagercredentialsusingthe Edit Serveroption."
    },
    "9871": {
        "code": 9871,
        "desc": "Operationnotsupported.ThespecifiedmediaservermustbeNetBackup version8.3orlater.",
        "first_action": "SelectamediaserverofNetBackupversion8.3orlater",
        "full_action": "SelectamediaserverofNetBackupversion8.3orlater\ntoassociatewithSnapshotManager."
    },
    "9872": {
        "code": 9872,
        "desc": "UnabletoretrievetheSnapshotManageron-hostagenttokendetails.",
        "first_action": "Refertothe nbwebserviceandSnapshotManagerlog",
        "full_action": "Refertothe nbwebserviceandSnapshotManagerlog\nandensurethatallSnapshotManagerservicesarerunning."
    },
    "9873": {
        "code": 9873,
        "desc": "TheSnapshotManagerisdisabled.",
        "first_action": "Checkforanyunderlyingmaintenanceissuesthatare",
        "full_action": "Checkforanyunderlyingmaintenanceissuesthatare\nrelatedtothedisabledSnapshotManager.Ifthereareanymaintenanceissues,\nyoumustresolvetheseissues.\nIftherearenomaintenanceissues,performthefollowing:\n1 LogontoNetBackupwebUI.\n2 Ontheleft,click Cloudandthenselectthe Snapshot Managertab.\n3 SelecttheappropriateSnapshotManager.\n4 Inthe Actionsmenuontheright,clickthe Enableoption.\n5 Verifythatthediscoveryprocessistriggeredandthatitcompletessuccessfully.\n6 AftertheSnapshotManagerisenabled,runtheoperationagain."
    },
    "9874": {
        "code": 9874,
        "desc": "Thissnapshotisnotindexed.GRToperationsonnon-indexedsnapshots arenotsupported.",
        "first_action": "Selectarecoverypointthatisindexedandretrythe",
        "full_action": "Selectarecoverypointthatisindexedandretrythe\noperation."
    },
    "9876": {
        "code": 9876,
        "desc": "FailedtodisconnectVMfromSnapshotManager.",
        "first_action": "RefertothenbwebserviceandSnapshotManagerlogs.",
        "full_action": "RefertothenbwebserviceandSnapshotManagerlogs.\nEnsurethatalltheSnapshotManagerservicesarerunning."
    },
    "9877": {
        "code": 9877,
        "desc": "FailedtoremoveapplicationfromtheSnapshotManager.",
        "first_action": "RefertothenbwebserviceandSnapshotManagerlogs.",
        "full_action": "RefertothenbwebserviceandSnapshotManagerlogs.\nEnsurethatalltheSnapshotManagerservicesarerunning."
    },
    "9878": {
        "code": 9878,
        "desc": "TheUnconfigureapplicationAPIfailedduetoadiscoverywasnot performedaftertheapplicationAPIwasconfigured.",
        "first_action": "ManuallystartthediscoveryontheSnapshotManager",
        "full_action": "ManuallystartthediscoveryontheSnapshotManager\norwaitforthescheduleddiscoveryoperationtocomplete."
    },
    "9879": {
        "code": 9879,
        "desc": "Failedtounconfiguretheapplicationasithasactivesnapshots.",
        "first_action": "Refertothe nbwebserviceandSnapshotManagerlog",
        "full_action": "Refertothe nbwebserviceandSnapshotManagerlog\nandensurethatallSnapshotManagerservicesarerunning."
    },
    "9882": {
        "code": 9882,
        "desc": "Failedtocreatedisksselectionfileduringvolumerestoreoperation.",
        "first_action": "EnsurethatallNetBackupservicesarerunningandtry",
        "full_action": "EnsurethatallNetBackupservicesarerunningandtry\ntheoperationagain."
    },
    "9883": {
        "code": 9883,
        "desc": "Failedtoretrievedisksselectioninformationduringvolumerestore operation.",
        "first_action": "EnsurethatallNetBackupservicesarerunningandtry",
        "full_action": "EnsurethatallNetBackupservicesarerunningandtry\ntheoperationagain."
    },
    "9884": {
        "code": 9884,
        "desc": "SnapshotManagerserverfailstoretrievethespecifiedclouddomains, againstthespecifiedplug-ininstance.",
        "first_action": "EnsurethattheNetBackupservicesandSnapshotManager",
        "full_action": "EnsurethattheNetBackupservicesandSnapshotManager\nservercontainersarerunning.CheckconnectivitybetweentheNetBackupprimary\nserver,theSnapshotManagerserver,andthecloudserviceprovider.Retrythe\noperationagain."
    },
    "9886": {
        "code": 9886,
        "desc": "SnapshotManagerserverfailstoretrievethespecifiedclouddomain attributes,againstthespecifiedplug-ininstance.",
        "first_action": "EnsurethattheNetBackupservicesandSnapshotManager",
        "full_action": "EnsurethattheNetBackupservicesandSnapshotManager\ncontainersarerunning.ConfirmtheconnectivitybetweentheNetBackupprimary\nserver,theSnapshotManagerserver,andthecloudserviceprovider.Retrythe\noperation."
    },
    "9888": {
        "code": 9888,
        "desc": "CannotaccessSnapshotManagerextensionsfromtheSnapshot Manager.",
        "first_action": "EnsurethattheNetBackupservicesandtheSnapshot",
        "full_action": "EnsurethattheNetBackupservicesandtheSnapshot\nManagercontainersarerunning.ChecktheconnectivitybetweentheNetBackup\nmasterserver,theSnapshotManager,andthecloudserviceprovider.Retrythe\noperationagain."
    },
    "9890": {
        "code": 9890,
        "desc": "FailedtoupdatecapabilityofSnapshotManagerinNetBackupserver.",
        "first_action": "EnsurethattheNetBackupservicesandSnapshotManager",
        "full_action": "EnsurethattheNetBackupservicesandSnapshotManager\narerunning.ChecktheconnectivitybetweentheNetBackupmasterserver,the\nSnapshotManager,andthecloudserviceprovider.Retrytheoperationagain."
    },
    "9891": {
        "code": 9891,
        "desc": "FailedtoupdateSnapshotManagerextensionsfromSnapshotManager.",
        "first_action": "EnsurethattheNetBackupservicesandtheSnapshot",
        "full_action": "EnsurethattheNetBackupservicesandtheSnapshot\nManagercontainersarerunning.CheckconnectivitybetweentheNetBackupmaster\nserver,theSnapshotManager,andthecloudserviceprovider.Retrytheoperation\nagain."
    },
    "9894": {
        "code": 9894,
        "desc": "Cannotretrieveplug-indetailsfortheagent.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesitySupportsiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "9895": {
        "code": 9895,
        "desc": "Cannotretrieveconfigurationdetailsoftheplug-in.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesitySupportsiteoffersadditionalinformationtohelp\nyoutroubleshootthisissue."
    },
    "9896": {
        "code": 9896,
        "desc": "FailedtoaddNetBackupSnapshotManagerduetocertificategeneration failure.",
        "first_action": "ReviewtheNetBackup nbemmlogstoidentifytheexacterror.",
        "full_action": "Performoneormoreofthefollowingactions,depending\nupontheerroryousee:\n■ ReviewtheNetBackup nbemmlogstoidentifytheexacterror.\n■ ReviewyournetworkconnectivitywithSnapshotManager\n■ Resolvenetworkissuesifany,using netstatorasimilarnetworkdiagnosis\ntool.\n■ Determineif nbcertcmdtoolisabletoconnecttothewebservicerunningon\ntheNetBackupprimaryservertogeneratetheNetBackupcertificates.\n■ UsethentpdatecommandtosynchronizeclocktimesfortheNetBackupprimary\nserverandtheSnapshotManager.\n■ UpdatetheDNSentrieswithDockerandhostentriesfortheSnapshotManager.\nUpdatethe /cloudpoint/openv/etc/hostsfilewiththeDNSentries.Use\ndifferentnetworkcards,IPaddresses,orhostnamesforregisteringthe\nco-locatedmediaserverandtheSnapshotManager.Also,ifthemediaserver\nandtheSnapshotManagerareco-located,andthemediaserverusesport443,\nthentheSnapshotManagermustuseacustomSSLport."
    },
    "9897": {
        "code": 9897,
        "desc": "Failedtoreassigntheownershipoftherootcertificatepathorfiletothe serviceuser.",
        "first_action": "AddormodifytheSnapshotManagerconfigurationusingthe tpconfig",
        "full_action": "Performthefollowingasappropriate:\n■ AddormodifytheSnapshotManagerconfigurationusingthe tpconfig\ncommand.Runthe tpconfigcommandasarootuser.Thisactionre-assigns\ntheownershipoftherootcertificatepathorthecertificatefiletotheNetBackup\nserviceuser.\n■ Reviewandre-assigntheownershipandpermissionsfortheNetBackup\ncertificatestore(/usr/openv/var/global/cloudpoint)totheNetBackup\nserviceuser."
    },
    "9901": {
        "code": 9901,
        "desc": "'backupId'hasaninvalidsyntax",
        "first_action": "Checktoseeif'backupId'hasavalidsyntax;forexample,",
        "full_action": "Checktoseeif'backupId'hasavalidsyntax;forexample,\ntestclient_1054264097."
    },
    "9902": {
        "code": 9902,
        "desc": "Norecoveryrequestspecified",
        "first_action": "Therecoveryrequestbodyshouldnotbeempty.",
        "full_action": "Therecoveryrequestbodyshouldnotbeempty."
    },
    "9903": {
        "code": 9903,
        "desc": "'vmDisplayName'mustnotcontainmorethan80characters.",
        "first_action": "Pleasemakesurethat'vmDisplayName'doesnotcontain",
        "full_action": "Pleasemakesurethat'vmDisplayName'doesnotcontain\nmorethan80characters."
    },
    "9904": {
        "code": 9904,
        "desc": "'defaultDiskProvisioning'hasaninvalidvalue",
        "first_action": "The'defaultDiskProvisioning'identifiershouldhave",
        "full_action": "The'defaultDiskProvisioning'identifiershouldhave\noneofthefollowingvalues: thin, thick-lazy-zeroed,or thick-eager-zeroed."
    },
    "9905": {
        "code": 9905,
        "desc": "'type'specifiedintherecoveryrequestisinvalid",
        "first_action": "The'type'identifierintherecoveryrequestmustbeset",
        "full_action": "The'type'identifierintherecoveryrequestmustbeset\nto 'recoveryRequest'."
    },
    "9906": {
        "code": 9906,
        "desc": "'transportMode'hasaninvalidsyntax",
        "first_action": "The 'transportMode'identifiermustbespecifiedin",
        "full_action": "The 'transportMode'identifiermustbespecifiedin\nlowercase,withcolon-separatedvalues;forexample, hotadd:nbd:nbdssl:san.\nTheorderofthespecifiedmodesissignificant,asNetBackupattemptseachmode\ninorderuntiltherecoveryissuccessful."
    },
    "9907": {
        "code": 9907,
        "desc": "'recoveryPoint'mustbespecifiedintherecoveryrequest",
        "first_action": "The 'recoveryPoint'identifierismandatoryforthe",
        "full_action": "The 'recoveryPoint'identifierismandatoryforthe\nrecoveryoperation,soitmustbespecifiedintherecoveryrequest."
    },
    "9909": {
        "code": 9909,
        "desc": "Failedtofetchalltherequiredimages.",
        "first_action": "Reviewtheinformationforarecoverypointandusea",
        "full_action": "Reviewtheinformationforarecoverypointandusea\nrecoverypointwithavalid,completesetofimages."
    },
    "9910": {
        "code": 9910,
        "desc": "'datacenter'mustnotbeblank",
        "first_action": "Youmustspecifyadatacentervalueforthe'datacenter'",
        "full_action": "Youmustspecifyadatacentervalueforthe'datacenter'\nidentifier."
    },
    "9911": {
        "code": 9911,
        "desc": "'vmxDatastore'mustnotbeblank",
        "first_action": "Youmustspecifythevmxdatastoretypeforthe",
        "full_action": "Youmustspecifythevmxdatastoretypeforthe\n'vmxDatastore'identifier."
    },
    "9912": {
        "code": 9912,
        "desc": "'diskMediaServer'mustnotbeblank",
        "first_action": "Youmustspecifyadiskmediaserverforthe",
        "full_action": "Youmustspecifyadiskmediaserverforthe\n'diskMediaServer'identifier.Forexample, \"diskMediaServer\" :\n\"media-server.example.com\"."
    },
    "9913": {
        "code": 9913,
        "desc": "'defaultDiskProvisioning'mustnotbeblank",
        "first_action": "Youmustspecifyavalueforthe",
        "full_action": "Youmustspecifyavalueforthe\n'defaultDiskProvisioning'identifier.Validvaluesare thin, thick-lazy-zeroed,\nor thick-eager-zeroed."
    },
    "9914": {
        "code": 9914,
        "desc": "'esxiServer'mustnotbeblank",
        "first_action": "Youmustspecifyaservernameforthe 'esxiServer'",
        "full_action": "Youmustspecifyaservernameforthe 'esxiServer'\nidentifier.Forexample, \"esxiServer\" : \"esx-server.example.com\"."
    },
    "9915": {
        "code": 9915,
        "desc": "'vmFolder'mustnotbeblank",
        "first_action": "YoumustspecifyaVMfoldernameforthe 'vmFolder'",
        "full_action": "YoumustspecifyaVMfoldernameforthe 'vmFolder'\nidentifier."
    },
    "9916": {
        "code": 9916,
        "desc": "'network'mustnotbeblank",
        "first_action": "YoumustspecifythenameoftheVirtualMachineNetwork",
        "full_action": "YoumustspecifythenameoftheVirtualMachineNetwork\nforthe 'network'identifier."
    },
    "9917": {
        "code": 9917,
        "desc": "'recoveryHost'mustnotbeblank",
        "first_action": "Youmustspecifytherecoveryhostnameforthe",
        "full_action": "Youmustspecifytherecoveryhostnameforthe\n'recoveryHost'identifier.Forexample, \"recoveryHost\" :\n\"recovery-proxy.example.com\"."
    },
    "9918": {
        "code": 9918,
        "desc": "'resourcePoolOrVapp'mustnotbeblank",
        "first_action": "Youmustspecifythepathnameofeithertheresource",
        "full_action": "Youmustspecifythepathnameofeithertheresource\npooldestinationorthevAppforthe 'resourcePoolOrVapp'identifier."
    },
    "9919": {
        "code": 9919,
        "desc": "'transportMode'mustnotbeblank",
        "first_action": "Youmustspecifythetransportmodecombinationthatis",
        "full_action": "Youmustspecifythetransportmodecombinationthatis\ntobeusedtoperformtherecovery.Thestringmustbespecifiedinlowercase,with\ncolon-separatedvaluessuchashotadd:nbd:nbdssl:san.Theorderofthespecified\nmodesissignificant,asNetBackupattemptseachmodeinthespecifiedorderuntil\ntherecoveryissuccessful.Ifnoneofthemodesaresuccessful,therecoveryfails."
    },
    "9920": {
        "code": 9920,
        "desc": "'vCenter'mustnotbeblank",
        "first_action": "YoumustspecifythevCenterservername;forexample,",
        "full_action": "YoumustspecifythevCenterservername;forexample,\n\"vCenter\" : \"vcenter-server.example.com\"."
    },
    "9921": {
        "code": 9921,
        "desc": "'datacenter'mustbeginwitha'/'",
        "first_action": "The'datacenter'pathmustbeginwithaforwardslash(/);",
        "full_action": "The'datacenter'pathmustbeginwithaforwardslash(/);\nforexample, \"datacenter\" : \"/example-DC\"."
    },
    "9922": {
        "code": 9922,
        "desc": "'vmFolder'mustbeginwitha'/'",
        "first_action": "Youmustspecifyaforwardslash(/)atthebeginningof",
        "full_action": "Youmustspecifyaforwardslash(/)atthebeginningof\nthe'vmFolder'path;forexample, \"vmFolder\":\"/example-DC/vm\"."
    },
    "9923": {
        "code": 9923,
        "desc": "'resourcePoolOrVapp'mustbeginwitha'/' 1192NetBackupstatuscodes NetBackup status codes",
        "first_action": "Youmustspecifyaforwardslash(/)atthebeginningof",
        "full_action": "Youmustspecifyaforwardslash(/)atthebeginningof\nthe'resourcePoolOrVapp'path;forexample, \"resourcePoolOrVapp\" :\n\"/example-DC/host/esx.example.com/Resources/example-res-pool\"."
    },
    "9926": {
        "code": 9926,
        "desc": "JSONinputisinvalid",
        "first_action": "TheJSONrequesthasaninvalidsyntax.",
        "full_action": "TheJSONrequesthasaninvalidsyntax."
    },
    "9928": {
        "code": 9928,
        "desc": "Noworkloadisspecified",
        "first_action": "SpecifytheworkloadintheRecoveryAPIendpointwith",
        "full_action": "SpecifytheworkloadintheRecoveryAPIendpointwith\nthefollowingformat:\n/recovery/workloads/workload/scenarios/scenario/recover\nForexample, /recovery/workloads/vmware/scenarios/full-vm/recover."
    },
    "9929": {
        "code": 9929,
        "desc": "Invalidworkloadspecified",
        "first_action": "SpecifythecorrectworkloadintherecoveryrequestURL.",
        "full_action": "SpecifythecorrectworkloadintherecoveryrequestURL."
    },
    "9930": {
        "code": 9930,
        "desc": "Noscenarioisspecified",
        "first_action": "SpecifythescenariointheRecoveryAPIendpointwith",
        "full_action": "SpecifythescenariointheRecoveryAPIendpointwith\nthefollowingformat:\n/recovery/workloads/workload/scenarios/scenario/recover\nForexample, /recovery/workloads/vmware/scenarios/full-vm/recover."
    },
    "9931": {
        "code": 9931,
        "desc": "Invalidscenariospecified",
        "first_action": "SpecifythecorrectscenariointherecoveryrequestURL.",
        "full_action": "SpecifythecorrectscenariointherecoveryrequestURL."
    },
    "9934": {
        "code": 9934,
        "desc": "Thespecifiedenddatetimeinthe'filter'mustnotbelessthanthestart datetime",
        "first_action": "Specifyanenddateinthe'filter'thatisnotlessthanthe",
        "full_action": "Specifyanenddateinthe'filter'thatisnotlessthanthe\nstartdate.Seethefollowingexample:\n\"filter\" : \"backupTime ge '2017-11-20T23:20:50Z' and backupTime le '2018-12-20T23:20:50Z'\""
    },
    "9935": {
        "code": 9935,
        "desc": "Thespecifieddate-timevaluesinthe'filter'mustuseavalidISO8601 format",
        "first_action": "Specifythedate-timevaluesinthe'filter'usingavalidISO",
        "full_action": "Specifythedate-timevaluesinthe'filter'usingavalidISO\n8601format.FormoreinformationabouttheISO8601format,seeISO8601format.\nSeethefollowingexampleforavalidISO8601format:\n\"filter\" : \"backupTime ge '2017-11-20T23:20:50Z' and backupTime le '2018-12-20T23:20:50Z'\""
    },
    "9936": {
        "code": 9936,
        "desc": "Thespecifieddate-timevaluesinthe'filter'mustnotbeinthefuture",
        "first_action": "Specifythedate-timevaluesinthe'filter'sotheyareless",
        "full_action": "Specifythedate-timevaluesinthe'filter'sotheyareless\nthanthecurrenttime."
    },
    "9937": {
        "code": 9937,
        "desc": "Either'backupId'or'client'mustbespecifiedintherecoveryrequest",
        "first_action": "Specifyeither'backupId'or'client'intherecoveryrequest.",
        "full_action": "Specifyeither'backupId'or'client'intherecoveryrequest.\nTherecoveryrequestrequireseitherthe'backupId'or'client'name."
    },
    "9938": {
        "code": 9938,
        "desc": "'backupId'mustnotbespecifiedalongwith'client'or'filter'",
        "first_action": "Donotspecify'backupId'with'client'or'filter'.",
        "full_action": "Donotspecify'backupId'with'client'or'filter'."
    },
    "9939": {
        "code": 9939,
        "desc": "Invalid'filter'syntax",
        "first_action": "Specifythe'filter'fieldwithavalidOdatasyntax.Seethe",
        "full_action": "Specifythe'filter'fieldwithavalidOdatasyntax.Seethe\nfollowingexample:\n\"filter\" : \"backupTime ge '2017-11-20T23:20:50Z' and backupTime le '2018-12-20T23:20:50Z'\""
    },
    "9940": {
        "code": 9940,
        "desc": "'backupId'mustnotbespecifiedwitheither'sourceAsset'or'filter'",
        "first_action": "Specify'backupId'withouteither'sourceAsset'or'filter.'",
        "full_action": "Specify'backupId'withouteither'sourceAsset'or'filter.'\nTherecoveryrequestonlyaccepts'backupId';itdoesnotworkalongwith\n'sourceAsset'orfilter."
    },
    "9941": {
        "code": 9941,
        "desc": "'attributes'mustbespecifiedintherecoveryrequest",
        "first_action": "Specify'attributes'intherecoveryrequest.",
        "full_action": "Specify'attributes'intherecoveryrequest."
    },
    "9942": {
        "code": 9942,
        "desc": "Either'backupId'or'sourceAsset'mustbespecifiedintherecovery request",
        "first_action": "Specifyeither'backupId'or'sourceAssetId'intherecovery",
        "full_action": "Specifyeither'backupId'or'sourceAssetId'intherecovery\nrequest."
    },
    "9944": {
        "code": 9944,
        "desc": "Nomatchingbackupimagefoundtoperformtherecovery 1196NetBackupstatuscodes NetBackup status codes",
        "first_action": "Ensurethattheclientexistsand,ifitexists,thenensure",
        "full_action": "Ensurethattheclientexistsand,ifitexists,thenensure\nthatithasbeenbackedupatleastonce."
    },
    "9946": {
        "code": 9946,
        "desc": "Invalidfieldwasspecifiedinthe'filter'",
        "first_action": "Ensurethatthe'filter'isallowedonthespecifiedfield.",
        "full_action": "Ensurethatthe'filter'isallowedonthespecifiedfield.\nRefertotheAPIdocumentationfortheallowablefilteroperations."
    },
    "9947": {
        "code": 9947,
        "desc": "Invalidcomparisonoperatorspecifiedforthefield",
        "first_action": "Ensurethatthecomparisonoperatorsspecifiedare",
        "full_action": "Ensurethatthecomparisonoperatorsspecifiedare\nsupportedforthefield.RefertotheAPIdocumentationforthecorrectoperatorsfor\neachsupportedfield."
    },
    "9948": {
        "code": 9948,
        "desc": "Groupingoperatorisnotallowedinthe'filter'",
        "first_action": "Thegroupingoperatorisnotallowedinthe'filter.'Refer",
        "full_action": "Thegroupingoperatorisnotallowedinthe'filter.'Refer\ntotheAPIdocumentationfortheallowablefilteroperation."
    },
    "9949": {
        "code": 9949,
        "desc": "Invalidlogicaloperatorisspecifiedinthe'filter'",
        "first_action": "Thelogicaloperatorisnotallowedinthe'filter.'Referto",
        "full_action": "Thelogicaloperatorisnotallowedinthe'filter.'Referto\ntheAPIdocumentationfortheallowablefilteroperation."
    },
    "9968": {
        "code": 9968,
        "desc": "Norecoveryobjectspecifiedaspartoftherecoveryrequest.",
        "first_action": "VerifythattherecoveryObjectfieldisspecifiedandthat",
        "full_action": "VerifythattherecoveryObjectfieldisspecifiedandthat\nitisnotempty."
    },
    "9969": {
        "code": 9969,
        "desc": "Invalidrecoveryobjectspecified.",
        "first_action": "Verifythatthevalueof recoveryObjectisanobjectand",
        "full_action": "Verifythatthevalueof recoveryObjectisanobjectand\nthatitcontainsallrequiredfields: credentialsand assetId."
    },
    "9970": {
        "code": 9970,
        "desc": "Failedtogettheresultoftherecoveryrequest.",
        "first_action": "VerifythatNetBackupservicesarerunningandthatthe",
        "full_action": "VerifythatNetBackupservicesarerunningandthatthe\nrequesthasthepropersyntax."
    },
    "9971": {
        "code": 9971,
        "desc": "The recoveryPointfieldmustbespecified.",
        "first_action": "Verifythatthe recoveryPointfieldhasbeenprovided",
        "full_action": "Verifythatthe recoveryPointfieldhasbeenprovided\nandthatitisnotanemptystring.Alsoensurethatthescenarioisacomplete\ndatabaserecoveryintheURL.SpecifyarecoverypointintherecoveryPointfield."
    },
    "9972": {
        "code": 9972,
        "desc": "The assetIdfieldmustbespecified.",
        "first_action": "Verifythatthe assetIdfieldhasbeenprovidedandthat",
        "full_action": "Verifythatthe assetIdfieldhasbeenprovidedandthat\nitisnotanemptystring.SpecifyanassetIDinthe assetIdfield."
    },
    "9973": {
        "code": 9973,
        "desc": "The domainfieldmustbespecified.",
        "first_action": "Verifythatthe domainfieldhasbeenprovidedandthatit",
        "full_action": "Verifythatthe domainfieldhasbeenprovidedandthatit\nisnotanemptystring.Specifya domaininthe domainfield."
    },
    "9974": {
        "code": 9974,
        "desc": "The userfieldmustbespecified.",
        "first_action": "Verifythatthe userfieldhasbeenprovidedandthatitis",
        "full_action": "Verifythatthe userfieldhasbeenprovidedandthatitis\nnotanemptystring.Specifyausernameinthe userfield."
    },
    "9975": {
        "code": 9975,
        "desc": "The passwordfieldmustbespecified.",
        "first_action": "Verifythatthepasswordfieldhasbeenprovidedandthat",
        "full_action": "Verifythatthepasswordfieldhasbeenprovidedandthat\nitisnotanemptystring.Specifyapasswordinthe passwordfield."
    },
    "9976": {
        "code": 9976,
        "desc": "ExactlyoneoptioninthealternateFileLocationfieldmustbespecified.",
        "first_action": "Verifythatonlyoneoftheoptionsisspecified.Specify",
        "full_action": "Verifythatonlyoneoftheoptionsisspecified.Specify\nonlyoneofthealternatefilelocationoptionsinthe alternateFileLocationfield."
    },
    "9977": {
        "code": 9977,
        "desc": "The renameAllFilesToSameLocationfieldmustbespecified.",
        "first_action": "IftherenameAllFilesToSameLocationfieldisspecified,",
        "full_action": "IftherenameAllFilesToSameLocationfieldisspecified,\nverifythatitisnotanemptystring.Specifyalocationtowhichtorestoreallfilesin\nthe renameAllFilesToSameLocationfield."
    },
    "9978": {
        "code": 9978,
        "desc": "The renameEachFileToDifferentLocationfieldmustbespecified.",
        "first_action": "Ifthe renameEachFileToDifferentLocationfieldis",
        "full_action": "Ifthe renameEachFileToDifferentLocationfieldis\nspecified,verifythatnoneofthefieldsofanyofitslistitemsisanemptystring.\nSpecifyalistoffilenamesandalternatepathsinthe\nrenameEachFileToDifferentLocationfield."
    },
    "9979": {
        "code": 9979,
        "desc": "The restorePriorityfieldmustbespecified.",
        "first_action": "Ifthe restorePriorityfieldisspecified,verifythatitis",
        "full_action": "Ifthe restorePriorityfieldisspecified,verifythatitis\nnotanemptystring.Specifyavalidrestorepriorityinthe restorePriorityfield.\nValidvaluesareintherange0-99999."
    },
    "9980": {
        "code": 9980,
        "desc": "The destinationAssetIdparameterisrequiredforalternaterestore.",
        "first_action": "ProvidethedestinationassetIDandre-runtheoperation.",
        "full_action": "ProvidethedestinationassetIDandre-runtheoperation."
    },
    "9981": {
        "code": 9981,
        "desc": "Invalidparameter destinationAssetIdprovidedforrestoretooriginal location.",
        "first_action": "RemovethedestinationassetIDparameterandre-run",
        "full_action": "RemovethedestinationassetIDparameterandre-run\ntheoperation."
    },
    "9982": {
        "code": 9982,
        "desc": "Recoveryrequestcontainsaninvalidvaluefortheimagecopy.Provide avaluebetween1to10.",
        "first_action": "Provideavaluebetween1and10fortheimagecopy.",
        "full_action": "Provideavaluebetween1and10fortheimagecopy.\nForprimarycopy,donotprovideanyvalueandskipthisstep."
    },
    "9983": {
        "code": 9983,
        "desc": "InvalidassetIDspecifiedintherecoveryrequest.",
        "first_action": "ReviewtheassetIDandconfirmthatitiscorrect.Ifthe",
        "full_action": "ReviewtheassetIDandconfirmthatitiscorrect.Ifthe\nissuepersists,contactCohesityTechnicalSupportforadditionaltroubleshooting."
    },
    "9984": {
        "code": 9984,
        "desc": "Invalidparameter destinationAssetIdprovidedforrollbackrecovery.",
        "first_action": "RemovethedestinationassetIDparameterandre-run",
        "full_action": "RemovethedestinationassetIDparameterandre-run\ntheoperation."
    },
    "9986": {
        "code": 9986,
        "desc": "InputvalidationofGRTrequestfailed.",
        "first_action": "Formoreinformation,refertotheNetBackupCloud",
        "full_action": "Formoreinformation,refertotheNetBackupCloud\nFile-FoldersrestorerequestAPIdocumentationandsamplepayload."
    },
    "9990": {
        "code": 9990,
        "desc": "Thetargethoststaginglocationpathcontainsnon-ASCIIcharacters.",
        "first_action": "Providethestaginglocation,onthetargethost,using",
        "full_action": "Providethestaginglocation,onthetargethost,using\nACSIIcharacters."
    },
    "9991": {
        "code": 9991,
        "desc": "The backupId, sourceAsset,or filtercannotbespecifiedwith providerRecoveryPointId.",
        "first_action": "Ifthe providerRecoveryPointIdisspecified,thenthe",
        "full_action": "Ifthe providerRecoveryPointIdisspecified,thenthe\nbackupId, sourceAssetId,or filtercannotbespecifiedintheAPIcall.The\noptionsareapplicableonlyfortheprovider-generatedrecoverypoints."
    },
    "9992": {
        "code": 9992,
        "desc": "Cannotperformrecoverybecausetheresourcewasnotfound.",
        "first_action": "Retrytheoperationandiftheissuepersists,visit",
        "full_action": "Retrytheoperationandiftheissuepersists,visit\nsupport.veritas.com.TheCohesityTechnicalSupportwebsitesiteoffersadditional\ninformationtohelpyoutroubleshootthisissue."
    },
    "9993": {
        "code": 9993,
        "desc": "Cannotperformrecoveryduetoarestrictedoperation.",
        "first_action": "Toperformtherequestedoperation,youmustbearoot",
        "full_action": "Toperformtherequestedoperation,youmustbearoot\nuser,administrator,orhavetheappropriateprivilegesthroughRBAC.Contactthe\nNetBackupsystemadministrator."
    },
    "9997": {
        "code": 9997,
        "desc": "BackupfromsnapshotandindexingisnotsupportedforanAzuredisk encryptionenabledvirtualmachine.",
        "first_action": "OnlysnapshotandrestorearesupportedforAzurediskencryptionenabledvirtual",
        "full_action": "Performthefollowingasappropriate:\nOnlysnapshotandrestorearesupportedforAzurediskencryptionenabledvirtual\nmachine."
    },
    "9998": {
        "code": 9998,
        "desc": "SnapshotisnotsupportedforAzurediskencryption-enabledvolume.",
        "first_action": "Singlevolumesnapshotisnotsupported.Performasnapshotoftheentirevirtual",
        "full_action": "Performthefollowingasappropriate:\nSinglevolumesnapshotisnotsupported.Performasnapshotoftheentirevirtual\nmachine."
    }
}